Carphone Warehouse UK, Carphone
Warehouse Ireland, Currys PC World,
John Lewis, Argos, Shop Direct, O2,
giffgaff, Virgin, Exertis, Exertis Ireland,
Eir, SKY, Fonua VDI, Dataselect,
Independent Deal, TDM, Samsung EStore,
SES

I received notification of claim accepted around a week ago, then a shipping notification yesterday, gear fit 2 received today. So shipping pretty quick.

This was after around 5-6 weeks wait after making the initial claim.

That was the email I got initially but not heard anything since. I've just emailed them now asking for an update.

Yeah, I received something similar the day I submitted the claim.

Did you get an email saying "Claim Received" or something else? Seems off they'd accept the claim so soon without waiting for you to not be able to back out of your contract?

I got the email in italics below on the 30th June saying they'd check the claim in 30 days - surely I'd not expect to hear anything else until the 30th July?

-------------

Thank you for your Samsung Gear Fit2 claim.

We will check your claim against the Terms & Conditions of the promotion after 30 days have passed. Please be assured once your claim has been checked that our team shall contact you by email with an update on your claim and with any further instructions.

In case the information you have submitted should not be complete or legible, we will ask you to provide this again in order to proceed with your claim.

Please keep checking your email inbox regularly to ensure that you receive our responses and updates on your claim.

If you are unable to click on any link provided, please copy and paste it into your web browser.

If you need to contact us please visit oursupport page .

Lines are open Monday to Friday, 9am to 5pm.

Kind Regards,

Samsung Promotional Support

Old thread but I'm still waiting for them to get back to me about the GearFit. Submitted my claim on 16th June :disappointed:

Cheers, but I gave up and bought a Note 5

says it [S7 Edge] is on here
https://offers.samsungpromotions.claims/gb/en/pages/s7-fit2/qualifying

The bloke I spoke to said they had an email saying the s7 edge was excluded. I'll call tomorrow and check.

The S7 and S7 Edge are both included. It says on the Samsung website.



I have to agree. I am currently with Three and want to leave because the signal is still a bit ropey like it was last time I was with them. Also, the customer service is a bit robotic.

That's strange, mobile phones direct are on the drop down list for the offer?

https://offers.samsungpromotions.claims/gb/en/claims/s7-fit2/invoice

Sorry mate. I went through the process to sign up, and rang them to verify the free gear fit before I clicked finish. They said the gear fit is not included with the edge.

Nice deal & they're included in gear fit 2 promo.
Just a shame it's 3, after an awful experience with them a few years ago i swore i'd never touch them again.
Been with EE since & been trouble free with a good 4G reception despite being rural so hoping for same again.
Ordered a cheap monthly sim for now to switch PAC, but will keep looking.

Same here. Although amazon.it has it for around 430. Not sure if you could claim the free gear fit if buying from there.

Now changed to £75 upfront.

Checked this morning & still £25, decided to wait until this evening when i had more time and the deals gone. :disappointed:
That will teach me not to delay pulling the trigger!

Any one know if the data plan allows it to be used in Europe. I'm currently with three

Hi, could somebody who has signed up to this tell me whether it is dual SIM please? I believe not because there appear to be different models - G935F and G935FD with the latter being dual SIM.

EDIT: I called and they said it is single aim.

I bought one of those in store at EE after my S7 edge landed. They said it was great for protection - and it is. Only holds 1 cash card though if that's a concern for you.

I haven't put a screen protector on, I've never bothered on any phone, but I've never paid over £100 for a phone before.

I'd be interested in screen protector suggestions too. Also interested to know how much they are needed on a phone that has Corning Gorilla Glass 4.

Tech 21 evo wallet is a good case

Can anyone recommend a good case and screen protector for this phone?
I've looked on Amazon but there are very conflicting reviews, especially for a screen protector.
I always bought tempered glass protector but it seems it's no good for the edge...

you phone EE from your handset and do it that way. number is 150.

I have a PAC code from my current provider - how do I give it to mobile.co.uk when buying this deal. Can't see an option?

FYI - Mobiles.co.uk is now showing up in the retailers drop down list.

My S7 edge arrived on Sunday - loving it so far

I tried S8 in the store and didn't like it. Lack of physical home button feels like a downgrade to me (the reason I use Samsung phones), screen is way too tall for one-handed use, fingerprint scanner in awkward position on the back so you can't just unlock the phone on your desk to check it, you need to pick it up. I also kept touching sides of the screen accidentally launching things. It looks nice but that's about it.

Do EE let you use your allowance abroad?

Is the phone locked to EE, if yes, how would I go about unlocking it?

Also, how do I transfer my current number to this contract?

Is the phone new? Or refurbished?

Mobiles.co.uk is part of Carphone Warehouse. See Post #43 above.

Can you post a list of the options please as Mobiles.co.uk isn't listed on the participating retailers list in the T&C:

http://stg-images.samsung.com/is/content/samsung/p5/uk/offers/s7-freegearfit2/s7-gearfit2-offer-terms-june-2017-uk.pdf

Thanks

Hi,
when it asks you which retailer you purchased from, what did you put down? Mobiles.co.uk isn't an option for me. Closest is Mobiles Direct? Anyone else got this problem?

is this S7 Edge Quad or Octa core - these specs are confusing me http://www.gsmarena.com/samsung_galaxy_s7_edge-7945.php

I don't think so. Packaging was sealed and no marks. No marks on phone either.
I have the exact same pattern as the problem reported here on an S6 Edge. Just unlucky I guess, but no way to sort it.

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Samsung-S6-Edge-Black-spot/td-p/909755/page/2

What would have caused that? Being dropped in transit?

Thank you for clarifying that.

yes, it comes with a 4G SIM. Unfortunately my S7 arrived with a patch of dead pixels in bottom corner of screen :-( Oh well, will have to wait a few days for return to take place

Will the data be 4g?

I presume it will be but having been in an EE shop they're advertising plans with 3g data

Absolutely brilliant! I've been looking for this for a long time. Thanks, op.

Didnt know this EE to EE phone number port thing. I'm on virgin(which is ee) will that be ok to port? never kept my number before is it easy to do?

It will cost more to replace that as it's not 'LCD' it's AMOLED so it's bonded to the chassis. Not that anyone would be stupid enough to advocate insurance fraud but posting it online for all to see isn't a good idea... Would suggest that you accept you have broken the phone without insurance and it's going to cost you to fix.

Yes, go through Giff Gaff as you can request the PAC online immediately (one working day after port) without having to speak to someone. I stayed on Giff Gaff for a month with a Goodybag as it was actually decent value til I found the right deal. Probably 2-3 working days, as it takes 24hrs for the port to proceed and I think another day for it to 'set in' and be allowed to be released again.

I phoned EE to try and directly match this offer as im due an upgrade they said they could do the tariff but the phone is normally £450 but because im a loyal customer they will bring it down to £350 and they wanted to know if I wanted to go ahead, ernmm nope im ok ta.

anyway I mentioned the porting numbers but they said its not an option EE to EE

Uggg. I've just realised I'm going to be hit with the "we can't port your number from EE to EE sir" crap.
Is the best option to order a free sim from another network (say Giffgaff), request PAC from EE and give to Giffgaff, then request PAC from Giffgaff and give back to EE ?? Bit of a hassle. Has anyone here done a move like this from EE to EE and how long will it probably take to get old EE number on new EE phone? Thanks

Seriously? You do realise that's fraud right?

I don't have any insurance policies out - but can I take one out now that the phone is broken?? And if so, anyone know any good ones? Never been in this situation before!

bit tricky to know your insurance policies :man::confused:

Question - I bought a 2nd hand galaxy s7 edge off a friend (practically new) for £300 and then after about 2 weeks I dropped it and smashed the front glass screen and now the screen also flickers so I've to replace the LCD also! I am currently out of contract with o2 and can leave anytime I wish. my o2 contract is £20 per month and I get unlimited texts and minutes and 20gb data. Would I be best going for a deal such as this one? Or would I be cheaper to pay the price of getting my phone fixed?? Apparently it costs over £200 to fix! Or can I get it fixed through phone or house insurance for any cheaper?? any recommendations welcome. Thanks in advance

Does anyone have any suggestions on which cases offer good protection for the phone, Ive been told about Tech 21 which are supposedly highly rated.

Heat added for the deal.

Yeah, but not for my on bike prowess. Thats no where near as impressive as my apparently unique ability to keep a phone for a year without smashing it to smithereens. :wink:

Sorry if it seems that way but not at all. If I'd just said "mines fine after a year" that doesnt really get across the message. I was replying to someone who stated that the design was so flawed it should be abandoned as it was so fragile, that's clearly nonsense.

The last order I did through Mobiles.co.uk declined my cashback after using a voucher code, so I don't expect they'll pay up, but I took the £15 off instead of waiting months for the £32 cashback

Thanks. Ordered the silver

Can the 5gb allowance be used while roaming in Europe?

if never had a problem with EE, I ordered via quidco which says £32 cashback (but will wait and see) I will sell the watch as won't use it personally.

Thanks - was about to give up on it, wasn't prepared to pay £25 more just because I had been slow! Also noticed TCB paying £40 per connection now too (but not sure if it stacks with VC15OFF) - I did the voucher as at least that's guaranteed. With the Gear Fit 2 chucked in (not that I need another wearable but the ability to carry 4GB music on it and it working with iOS is quite nice), it's got to be a bargain and about time I tried EE again, since I hear good things about them these days.

gone back down to £25 upfront so ordered with code £10 :smile:

Legend! (in his own mind)

Sounds more like an opportunity for you to 'name drop' in the most vulgar, unsubtle fashion. Pretty sure your plastic protector wouldn't have protected you even if you weren't clumsy and just had an unavoidable accident. Such an unhelpfully smug comment.

gone back up to £50 upfront :disappointed:

reckon this would be worth upgrading from a standard s6 or wait for the s8 to come down in price?

Last summer I rode 3000 miles offroad by bicycle from Canada to Mexico along the Great Divide Mountain bike route with an S7 Edge on my handlebars with a normal plastic screen protector. I'm typing this message now on the same phone. I sincerely hope that they do continue with edge phones for those of us who aren't clumsy.

Great deal for my sons 1st contract, plus I need a fitness tracker!

I wont, I've got couple of Spigen expensive covers and still have got a cracked screen....you can't really get a hardened glass for edge...I hope they're going to stop making Edge phones soon as it's just stupid and not possible to protect.

Thanks

Can you tether on this?

I thought (and I know I am well out of touch having been on 3's payg 123 sim for four years now) that in general most networks didn't I allow it, but the T&C's say it's "deducted from your data allowance," But I'm not sure if that's just a generic mobiles.co.uk guidance/summaries duh obvious terms thing to protect against idiots - i.e. duh, you use data it's deducted from your allowance or it that's directly from the network - it seems way to brief to be the networks t&C's.

yes as Mobiles.co.uk is part of Carphone Warehouse :smile:

Great, thanks!

I've got an S7 edge and a ZUK Z2.
I wanted the edge for Android pay to use with my amex but it isn't supported.
Samsung pay doesn't let you use Amex either so very disappointed considering you can use it in the states but just not here.
The screen is super bright and clear on the edge. The curved screen looks great too. I like the snap software where you can run two apps at once and the recording software for when you're playing games.The wireless charging is better than the USB-C charger on the ZUK as you just plonk it down and it's charging.
The camera is excellent on the edge too. The music seems on a par to the ZUK, probably because it's waterproofed. I think you can use the edge 30 minutes underwater iirc.
I don't know if it's just me but some games run faster/smoother/better on the ZUK like Marvel's Champions where there's some lag at times on the edge.
Software in general runs better on the edge and seems better optimised e.g. Facebook videos can stutter on ZUK but never on edge.
The ZUK charger is noticably faster even though it has a larger battery to fill, probably due to having QC 3.0.
In short I prefer many things about the ZUK, like the single key rather than 3 keys to deal with on the edge, the o/s menu (swipe up) I like too.
For £125 I'd say the ZUK gives you more bang for your buck if you just wanted to do a SIMO route, but if you need refinement and hassle free usage then go for the edge.

Question - if I put a case on this, will it cover the 'edge' features? and more importantly, will it protect the 'edge'?

Ordered, thanks.
Should I choose Carphone Warehouse from drop list as the retailer when claiming gear fit 2?

Bloody typical that the colour I want, silver, is the only one at £50!

Any idea how long the gear fit takes to come or is it delivered with the phone?

Looks like it's gone up to £50 up front (not inc the voucher)?

Good deal, recently upgraded from s6 to s7 edge, went for 3 deal of free handset unlimited txt/calls and 30gb data at £32pm. very happy with the s7 edge seems quicker, better camera and MUCH better battery than the s6, get a full day out of it with watching videos playing games and general use, would recommend the handset to anyone, only bad point I would say is easy to slip out of your hand, but like most people just get a case from eBay for few quid for grip and protection. :wink:

such a good tip! And even better - until tomorrow I still have my o2 sim active so have just popped it in and it's worked a treat! thank you!

Yep that's the one. I worked out yours as (£27.99 * 24) + £25 = £696.76, minus the £15 voucher and £20 Quidco = £661.76.

The other is (£25 * 24) + £42.99 = £642.99, Quidco also do £40 off which leaves £602.99.

So ignoring the different networks, it's 1gb/month extra plus a Gear Fit2 for £58.77. Was just hoping I could do the Affordablemobiles on and get the free Gear Fit2, but looks unlikely.

If you want to keep enjoying free coffees then buy an O2 pay as you go sim then activate it on this phone with minimum top up. Now install O2 priority on this phone and get it working , after that go back to whatever sim you are using. Now keep enjoying your free coffee!
If you ever reset your phone to factory setting then repeat the process.

I was also waiting for this but gave up! spent ages going back and forth with o2 trying to get a decent deal to stay with them but the best they could offer me was pretty much this package but £37.99 a month... so I gave up and have switched to EE! Will be sad to lose my free coffees on O2 priority - but not enough to spend £240 more across the contract!!

Affordablemobiles isn't listed on the supplier list for the promotion - and I don't think it's an affiliate (although I really don't know!).
Is it this offer you spotted? https://www.affordablemobiles.co.uk/contract/samsung-galaxy-s7-edge-gold/25-essential-4gb-ayce-min-24mths-24
I looked at that one too - but for me EE is better locally, and after the vouchers I included (in first post) it ended up the same price across the two years to go with EE and 5gb from mobiles.co.uk - and be sure of the free gear fit....

How does the s7 edge compare to the s8? Anyone know?

That's the point - the Gear Fit is a Samsung promotion so i want to know if i can get it from Affordablemobiles too :smiley: Best of both worlds

May want to add 24 months to the title

So to clarify, is Affordablemobiles part of a larger group? They currently have S7 Edge for £25/month with 4gb.

Been waiting 6 weeks, think it's gonna be a while lol

Still waiting on the o2 refresh deal to pop up, not worth it imo

Carphone Warehouse UK, Carphone
Warehouse Ireland, Currys PC World,
John Lewis, Argos, Shop Direct, O2,
giffgaff, Virgin, Exertis, Exertis Ireland,
Eir, SKY, Fonua VDI, Dataselect,
Independent Deal, TDM, Samsung EStore,
SES

This promotion isn't specific to mobiles.co.uk, it's a Samsung promotion although only available through selected retailers, mobiles.co.uk being one I assume as they are Dixons Carphone in disguise. Does anyone know if Affordablemobiles are in the promotion too, I don't know who they are or whether they appear on the participating retailers list.

If someone would like to sell Gear Fit2 for reasonable price (more than CeX will give for it), let me know :smiley:

hmm you'll notice a big jump in quality if you went for the s7. I'm thinking about this deal too but not sure how valuable fit2 is for resale value on eBay

Using a sluggish iPhone 6 at the moment..

Not sure about the contract - but the free gear fit is for all purchases until the end of June

Mine has just been delivered and it's fab! The gear fit 2 doesn't come with it you have to claim it afterwards. All the info is here http://www.samsung.com/uk/freefit2 - it says it will be confirmed within 30days and then delivered next day...

Worth saying you can also get the gear fit free with the s7 (not just the edge) so there may be slightly cheaper contracts available too - I just wanted the edge and thought the little bit more a month was worth it for a phone which is worth more in the long run.

And should have said- 24 month contract!

Will be going for this if the deal is still on in 10 days when I can leave my current contract without charge. Been watching it for a few weeks - last free gift was the VR headset.

Good deal. CEX pay £44 for the gear fit if you want to sell it on

2 years I believe.

How long is the contract?