I went with 3 last time they had a decent cashback offer. Worst phone call quality ever. I can barely hear a single word. EE is much better. 3 suck.

Don't forget the potential £70 TCB on top of this..

I went with 3 last time they had a decent cashback offer. Worst phone call quality ever. I can barely hear a single word. EE is much better. 3 suck.

Any update on TCB. Is it tracking and confirming?

good price. network, well, not as solid!

I quoted the three deal to ee retention and they offered unlimited mins and text. 30gb data 12months bt sport for £20.99 a month for 12 months. 3s speeds are very slow in comparison to ee.

I bought this plan a few weeks ago and love it. I don't have broadband where I currently live and I can watch anything I want using 3's 4G. Speeds are decent and the whole 30GB can be used as a hotspot. You can also pay £5 more for an addon if you use all your data in the current month to get unlimited data which another 30GB is usable via hotspot meaning with the addon you get a total of 60GB to use as a hotspot and unlimited 4G on your device...

All in all, a bargain and I am really happy cheeky

Got unlimited minutes/texts and 30GB data for £15/month, agreed yesterday as a renewal deal.

FYI feel at home is only included with advance plans (which these are), but from 15/6/17 all customers (including essential plans) will be able to use their allowance in all EU countries without charge (but not non-EU countries included in feel at home e.g. USA, New Zealand etc).

Would this be available in store?

Went into 3 store Beaumont Leys Leicester as my wife's phone kept saying no service thinking it was her phone.. the guys couldn't check her sim in another phone because ... they don't get any signal in their store. They have to walk 100 yards to get a signal, cost me £70 to get out of contract and go to another provider with a signal .... 3s not good, at least not where I live ... haven't had a problem since changing provider

So, what we're discovering in this deal (and many others) is that network signal varies from location to location.

We have learnt a great deal ;-)

Personally I was scarred by prior experience with Three (when they used to only deal in Superdrug stores) and their CS outsourcing; are their support agents still India based?

I signed up to 20GB Vodafone today, unlimited calls/SMS, with 12 months Spotify Premium (12 month SIMO) for £21 on retention. Personal preference though I'd rather have gone to EE.

yeah 12months.

I purchased this contract a few weeks back and Quidco has tracked at £60. I'm paying £16 a month as I have an existing pay & go sim and clicked on the existing customer offers link.
I

Is this new customers only?

When I go to the upgrade page it shows £24 and not £18 for the 12 month plan

My current plan is the Advanced - SIM 12GB data 200 minutes - 12 months

Yes their CS is still India based and utterly useless and annoying IME. Showed me no customer loyalty for a 5+ year customer.

Like any deal on here there are always going to be those who say they have unbelievable deals.

Broadband, mobile, train travel and air travel - it's all a racket that is heavily subsidised by the tax payer. Which is why Branson has his own island and hasn't personally paid a penny in tax in the UK for over 40 years....

Three has very less mobile bandwidth compared to EE because the Chinese man who owns won't spend on bandwidth. He wanted to buy O2 but now it has been declined. So if there are many users like in London you won't still get fast download speed or line quality as the bandwidth is shared among users and there is scarcity of it.

Just to add for help after about half an hour per call over two days ended up with essential plan 4GB unlimited mins and text (not that text is really the thing nowadays) for £11 per month 30 day rolling contract. Just buying time after having a £32 per month contract with unlimited everything on advanced plan with 8GB hot-spot and a HTC ONE M9 :smirk: I should add the wink is for buying time.

Thanks

Been looking for Live Chat but cannot find it. I have passed my 12 months minimum term as of 1st May 2017 so I should be legible

EDIT: On Live Chat now and they have said I must call them to Upgrade

Three's 4g is probably the worst unless youre up past 1.30 in the morning. Its below average. Their 3G aint all that either

To upgrade you have to call them but to change your plan you don't have to. Not sure what the difference is tbh. The changing of plan doesn't start a new contract. You just get your new allowances from you next bill date. I've done it twice already.

Was that via retentions? I'd much prefer that to the deal I got (unlimited minutes/texts and 30GB data for £15 but essential plan).

Also if I'm on an essential plan, does that mean they'll charge me for any data I try to use via hotspot (i.e. laptop hooked up via WiFi), it won't come out of my allowance?

No retention. Just a change of plans. I just went on live chat and asked if there were any other deals with more date they could put me on and I was offered the above.

Essential plans don't allow tethering so no hot spot. I don't think your phone will even allow you to turn hotspots on if you're on that plan. Thats how it works on the iPhone.

I'm sure if I asked, I could've got the same plan with 600mins for a pound more.

Could this sim be used in a MiFi device and 100% feel abroad in Ireland?

Or do I not need a mifi? Just use personal hotspot for kids iPads? Advice appreciated

Good customer service , good deal but very bad signal and data speed is very slow around in stoke on Trent. Ee is best call quality and data speed is good

Amazing deal posted! Thanks!

Thanks for the advice. They didn't make the hot-spot thing clear, that's a problem. Amazing that you've got such a good deal when I spent over an hour on the phone battling for my inferior retentions deal! Back on the phone tomorrow then...

Im not sure if it's because I'm wanting something that requires me to pay more. I started off on a £9pm contract then changed to a £10pm and now £11.

I have a legacy plan from 2012 - 300 min, 5000 txt, Unlimited data (no tethering) with Feel At Home. I'm paying £20/month for this. I tried getting an upgraded phone on the same contract a few months back, but they wouldn't offer me one as they don't offer the unlimited data plan anymore. Should I:

A - cancel the above plan and take out a new SIM+Phone contract
B - keep the SIM and buy a new 1-2 year old model phone

When people say speeds are slow, how slow are they talking? I just tested in central-ish manchester with 1 bar of 4G and got 13mbit down, 19 up. Not American levels of awesome but youtube has no issues.

terrible coverage in London. when we complained they admired it and gave us no termination fee. that's after speaking to India for 2 hours repeating to be put through to someone in England.**** service ever. good riddance to them

Cancel and buy a sim only contract and a 1 or 2 year old phone

That seems to be a very good offer - might have to give that a try!

Works fine in Ireland (3arena!) I used mine at the GnR concert, traveled from Belfast, signal dropped to 3G @ Slane though

I was surprised! I even tried to be a bit cheeky and ask if he could just do it for £10 (what I was already paying). He said that the plan was originally an essential plan but because I was changing from an advanced plan he had upgraded it to the advanced so couldn't do it for any lower. Told him to take my money already

I managed to get this very deal 12 month one. For £15 pcm after threatening to leave. So worth a try

My parents have been waiting for high speed fibre now for years and are stuck on a next to useless 1meg internet at home, would something like this put in say a cheap 2nd hand iPhone 5 with tethering work well to improve home internet. ? 30gig would get you approx how many hours a month of Netflix at hd ?

I went for the 8Gb deal at £12/month HUKD Link and that's tracked fine in TCB. Won't be payable for 3 months though I suspect..

As I've found with other networks, I think the sales assistants just make it up as they go along. They always start off saying "oh no sir these are fixed tariffs and we can't change the allowance or price", but lo and behold, threaten to leave and they magic up cheaper and more flexible tariffs.

Depends on the 4G signal strength and speed in their area. Especially with Three, the signal can be fickle. Could be a good option though, and you'd only need to buy a super cheap android handset that supports hot-spot (basically all of them nowadays) or a MiFi device. And make sure you get an Advanced plan to allow hot-spot.

Apparently HD Netflix can use up to 3GB per hour!

I made this same mistake - S7 Edge with 30GB data, UL mins/text on Three for £30pm. Already had a contract with them on other phone which I rarely used for anything but data. After two weeks of dropped calls, no cell handover while moving, texts delayed for days and 4G in the rarest of places, I managed to disconnect and port onto O2.

On paper then, great value, in reality, just don't do it...

No issues with 3 throughout the south east

Spoke with online chat and changed my plan to all you can eat data, texts and 200 mins for 16 pm.
includes 30gb tethering and feel at home.
Probably could have got better with a new contract, but happy to not have the hassle of changing.

I got my missus this deal on 12 month sim only but at £16 a month as went via special deals for current customers (takes a few quid off) plus nicked the link and then did it via qudico - believe it's tracking at £60 currently but I thought it was £50 - 3 months wait . Will see.

In Wembley at peak times my speeds can drop into the 3-4Mb range.
One night in central London I was getting practically no signal. Google maps wasn't even usable.
If EE provided a competitively priced 30GB sim only bundle I'd switch but 20GB is far too little so I'm stuck with 3's Unlimited limited speeds.

I pay £16 a month for this with three

you won't get it as a current customer.

Where can I find this deal through the Three website? When will the deal end?

3 = S*** signal

£1.98 Confirmed NEW
Yesterday
Your purchase on 01 Apr 17 for £12.49 and for £1.98 cashback at Sky Accessories has been confirmed.
£60.00 Tracked
40 days ago
Your purchase on 30 Apr 17 for £60.00 cashback at Three has been tracked.


we will see

Anyone with half a brain knows that none of the networks are perfect everywhere, you have to choose one that works the best for you for the most of the time (to save getting into a contract use a payg sim for a week before signing up, it gives you an idea)
No doubt being a clever person you already know this.

or I could just put o2 = s**t signal . which it is where I am on a daily basis.

I got this for £16 about 2 months ago from link on HUKD as a new customer, came from EE and have had no issues with signal so far. Stay in Hotels during the week and the Three 4G signal is usually better than the free Wi-Fi, enabling me to stream 1080p from Netflix and Prime with no buffering. Still OK for £18 I guess.

Been on call with India customer service asking me to give this deal as a current customer... ended up asking for PAC. They offered the 12 month contract and wasn't interested as I'm on a 30 day rolling contract.

As I'm not able to see this deal directly as a product on their website it is a challenge to convince their team.

I am with 3 just now on a 30 day contract and just phoned them to change onto this but they have said this isn't available to me. I am so annoyed. They said I would need to change onto a payg and then after 30 days buy this deal.... Why do mobile providers treat us like this?

It is so annoying isn't it. I have just had the same excuse from them. Iv changed onto a payg and will make a decision over the next month

I would love a deal like this if I could tether the data while roaming so I could keep in touch on my pc, but 3 doesn't allow this, does anyone know of a network that allows hotspot on roaming data ? I don't see why it makes any difference to them how I use data I have paid for , other than they know I'm more likely to use it if I have different ways I can use it.

sorry, I meant to ask, does anyone know of any good deals that allow roaming hotspots ?

thanks

You proved to have quarter or no brain :stuck_out_tongue:
I had 3 for good four years. I used this network in Leeds for couple of years. London one year and in Berkshire for 1 year. And for your information I used it in different phones and tried the replacement sims. My experience 3 = S*** signals.

I was offered the same but not interested for 12M contract. Worth a try for anyone who is happy with 12M contract.

Ahh.. that's interesting, the agents who were talking to me didn't offer this so it will avoid a PAC transfer out and transfer in. By moving us directly they will have less work and hassle but they don't get that fact.

Eureka ! These deals are coming from USwitch . It's a shame they are not upgrading existing customers.

Totally dependant on where in the country you are. Three might be s*** for you but works fine down in Bournemouth. On the other hand, O2 can be complete trash down here sometimes.

You can't go around making absolute statements like that. Only a Sith deals in absolutes.

yep mine said the same...then disappeared..good luck tho.

Admittedly I just went through Manchester Airport and while I had a great connection to the local node (woo 5 bars HSDPA) the backhaul from there was miserable (I pinged google, it took between 5 and 60 whole seconds with an average of 30 seconds). There were many hundreds of people all within a small area, possibly thousands even.

Unfortunately it's a regional problem, some areas are great, others suck. If only you could try out all the providers in your chosen areas before picking one.

Yet it took 4 years for your to realise ! Case closed.

Comment

That's sounds like a great deal... Do u have to claim the cash back every three months? Or is it in one lump...voda not too bad where I live in the sticks and if you're sure you got all that data for a quid I would like to know more!! Was it on their website? Or you speak to them?

can this be used in an unlocked mifi unit

Three are changing their feel at home plan to roam like at home. So basically when you roam your data is restricted to a 12gb not the 30gb or unlimited that you would enjoy in the uk.

Just so you are aware :

https://www.threemicrosites.co.uk/euregulation/nonessentialplan

Very true.
Incidentally I did a speed test on the Isle of Man on Sunday and hit 45Mb down 25Mb up.
3 really need to improve their service somehow in busy locations.

I never believe anyone that claim they get it cheaper with proof , like a screenshot :smiley: because you always get them people :wink:

I never believe anyone that claim they get it cheaper with proof , like a screenshot :smiley: because you always get them people :wink:

please provide proof of this, for example a screenshot of the text confirming the deal amount you claim :smiley:

Jaykid118 - says your do not have private messaging ? Cannot reply .

Jaykid118 - says your do not have private messaging ? Cannot reply .

i can get to this deal via uswitch or the link above.
but if i log in via my 3 account, it shows 19 quids.

three mobile treating existing customers worst than potential new customers...

ps: presently on 200 mins, unlimited txts and data for 20 quids a month.

The same deals are on mobile phones direct with cashback deals, 30gb 600 mins £14

http://www.mobilephonesdirect.co.uk

higher cashback on TCB and without having to do all the work of sending in bills.

Worst network EVER. My wife's phone never gets any signal at home but 3 keep on saying that there is no problem. Recently I got another contract with Tesco (O2) and she gets full signal on the same phone at home now. 3 would not cancel the contract, asking for money till November. Never, ever, ever get into a contract with this company even if it is free. Crooks, shouldn't be allowed to do business. Strongly not recommended and voted cold at any price.

The same outcome would happen with any other network provider that had no coverage in your area.
They have wifi calling to assist in these situations.

messaged me as well but I couldn't reply either :smirk:

who is jaykid118 ? :confused:

????

Any idea when this deal ends? Looking to buy around 22nd June

jaykid118 is obviously someone just messing about. trying to get everyone to send him a referral but his private messaging is off.

Poor coverage

oh I see just someone commented on part of my thread but there was no message from this jaykid118 :smirk:

Messaged me as well but cannot accept replies .

Everyone listen... as a new customer you can waltz into a three shop pick up the our sim deals leaflet and get the purple 8gb deal or the purple 30gb deal which is half price for 6 months that's 9.50 then 19 or 14.75 for the whole year equivalent. I'm an existing customer though so will report back after I've rung three cs on monday. I want to weedle unlimited data at 16 like others have got. They asked for account proof last time I quoted others getting it. If they don't play ball I've got my 32gb ee 14.50 as a fallback. I am playing ee against them

Checked with my local branch (Hounslow) and they confirmed it's online only, it's not even on their payment terminal so they can't issue it even if they wanted to.

Is this 30gb per month or 30gb for the year?

Per month

Just tried to get the 16 gbp unlimited deal. Tried to steer the indian onto their own shopping deals but was having nope of it. Asked to speak to a manager all in vain. Touted my EE 14.50 32gb but got nowhere. Dont Three want customers anymore jeez. Used my pac code and bye Bye Three.

How did you get 32GB at £14.50 with EE?

this deal is also available on upgrade for existing customers.

question: is it worthwhile to end my current contract and take up a new contract for the TCB cashback?

It's a data only tariff EE offer. Normal price is £29.72 on either 30 day or 12 month. £24.60 over 24 months. Sometimes it's been offered with a further monthly price discount.

Yes, I took it when it was on in March, it's cost me 45 which is a 4 gbp per month yearly payload. Didn't want to risk three not repeating 6 months half price on unlimited data and I was right they didn't. It's all guesswork but I need the data for football streaming. I will be kicking myself if it's back on in August. Its been on every five months or so. Basically when they lose so many customers they do a flash sale. In the future they'll lose a load of customers on the year renewal who took that 64GB for 16 glitch they might have to put it on immediately after that. I'm speculating but o visit hukd once a day

Thanks for the advice.

Spoke to Three on live chat, they said "we don't deal with upgrade/retention matters on live chat, you have to call us". Apparently this is a new thing.

Also spoke to them on the phone and they've said that "oh no sir that's not possible, there are no discounts on the 200mins/unlimited texts/30GB data Advanced package even via cancellation department, it's £22, we gave you the best deal for high data". They suggested I get 'my friend' (you) on the phone to prove it.

Is it the case that you got this tariff that's normally £22 for half price?

I'm finding them much harder to negotiate with than Vodafone always were. Vodafone retentions department always seemed to be able to apply whatever discounts, freebies etc they wanted.

I have up last time, just wanted more minutes added on to package. three cell very tough to get a deal from imo.

I would leave, but I'm only paying 17 for unlimited minutes, albeit with only 4 GB tethering. but it's serving me well enough

Hmm. Like I said earlier and I encountered this before. The guy said they can change plans via chat but not upgrade plans so I'm not sure if it only worked for me because I was paying less and now chose to pay more (£1 more) mid contract.

I can send you a screenshot of the app showing my allowances and my next bill summary which is showing £11

Been on Chat again and they will not budge. In fact they are trying to sell me this plan for £27 a month :laughing: even though I say it is showing as £18 a month as this deal is, or on the Three website at £19 a month

Seems like Three just want to lose their customers

They know that the language barrier creates haggling problems. I think I'm going to sit on my EE 32gb until they want me off my rolling by doubling the data let's say. I would take the unlimited year at 15 again with three but they will only offer it online after they've burned down their customer base significantly. Three shafted all their one plan customers, I've yet to see EE do that.

I've just got my PAC from Three today. I'm fed up of the wanky slow speeds where I work and whenever I roam on Feel At Home. Id rather pay a premium of a few quid and have an actually half decent service. The cancellation process just confirmed it for me, the call centre are absolutely horrific and I found myself really close to losing my temper with them!! Think I'm going to go to EE...

I know someone who's still on Three's One Plan and doesn't appear to get capped when he wants to tether excessively. He claims he's never been contacted by Three.

I'm surprised so many people have had bad experiences with 3s CS. I always found them really helpful. Is it because I'm a new customer?

Bear in mind with Three there is no loyalty discount at all so over the years it's not beneficial I just left 3after years. EE has generous offers for excising customers

There is no personal hotspot on this personal hotspot is only allowed on plus plans

It's a good deal; I've been on it for a while now (4 months) but, and it's a but, I came from EE (who basically laughed at me for even mentioning matching it) who were superior in calls and data/4g availability. Three hasn't let me down, nor have I felt I've missed out, but I rarely get 4g signal on the South coast. I figured it was worth a go for the cost as I buy my phones outright. it was.

Not true, included on Advanced plans but not Essential plans. That said, I'm not sure how they actually restrict hotspot usage or penalize you if you use it.

I am on this plan and personal hotspot works fine.

Live chat worked best for me, call centre wouldn't budge, although I didn't go through to retentions where I'd probably have had more luck. Live chat offered me all-you-can eat-data, unlimited texts and 200 minutes for £15 after originally offering me all-you-can-eat data, unlimited texts and 600 minutes for £20. Also doesn't affect my contract term period.

How did you get that?!? I get nowhere with them now on that EE 32gb deal. I've got a payg SIM might try this

It was surprisingly easy, think I just got lucky! I'm on the £17 12GB, 600 mins package so I went on and explained that I'd ran out of data last month - is there anything you can do. To which he replied, and said for £3 more you can get all-you-can-eat data.

I countered and said, that's a good deal but I don't need all-you-can-eat, so don't want to pay any extra, I then got, "you're on a 12gb package, the next step is all-you-can-eat. I pointed out the website has 30gb packages. After a long pause, they came back with the offer I got.

I was on unlimited data with quidco cashback came to 14 odd. I just tried Chatbox and got nowhere. I'll keep trying but I never realised how restrictive 32gb is on EE's top deal. Maybe give EE a bell for 64gb

Just rang EE and they offered 60gb for 20.20 on a 24 month contract. Not tried to get my paccode might try that but I don't want to go above 15 or I would go to a cheap landline deal. We will see

it was working this morning but now its says error :disappointed:

I am sure what they can offer is down to what the retention computer says. I have successfully got 200 minutes per month free for 3 months on my PAYG 321 sim and only had it 4 months ago.

I had recently (Monday) changed my sim, as I was within the 1 month notice period.

Changed from 30gb a month, unlimited everything else for £20 a month - 12 month contract to a 12gb, 200 minutes, unlimited texts for £10 a month, 1 month rolling contract - I pretty much bit their hand off, took the deal. The next day I saw your post of 30gb, 200 minutes and unlimited texts for £11 a month, I can't recall if it was 1 month rolling, but it was a bloody good deal.

I used this against them and managed to get offered (because I was disappointed they couldn't match yours [offered £13 for yours], they escalated it to a manager and now have given me 30gb, 200 mins, and unlimited texts for £10 a month, on a 1 month rolling contract. I'm really happy with that!

Thanks for posting! :smiley:

No problem.

I was surprised when they offered it to me tbh. I wasn't even interested in upgrading, just thought I'd ask coz I was bored at work.

Now I might have to ask you for a screenshot so I can get mine lowered haha

[img][/img]
To be honest, I was really pleased with the 12gb for £10 a month rolling! But was disappointed when you were offered yours!

[img]image hosting for website[/img]

How did you show them the image? Sent them the link?

I didn't, they just offered it as I was disappointed that they couldn't match or beat yours. It was escalated as a complaint (even though I said I wasn't bothered about making a complaint). I can pm you the chat transcript if you like, but I don't think you'll get anywhere as it's a good deal!

Got mine reduced to £10 from £11. They couldn't view the link so wanted your number. Tried to get the same plan with 600mins for £11. Best they could do was £12 which is still a good deal but I didn't really need the mins. So just last month I had 8gb for £10 and now I got 30gb for the same!