Now to wait for Zavvi to send this in an email:

I'm already wearing my new in T-shirts in my mind, so if they cancel that's assault.

Heat thanks OP

if they deliver I have just replaced half my wardrobe for under £40

Cancelled , paid £12+ but refunded £8 ish , can anyone explain the difference

£1.33 taken, £1.33 refunded. Peculiar.

they sent me 2 parcels and cancelled 2. i received 3 t-shirts for £4 and 3 tops for £10 parcels today

Hello,

Thank you for placing order with us.

Unfortunately we have had to cancel your order for Question Block Light. This is due to a pricing error on our website. We pride ourselves on having accurate information on our website, but on this occasion there has been an error which has subsequently been amended.

We understand this could be very frustrating for you and apologise for any inconvenience this might have caused.

If a charge has been taken for the order, then a refund will be requested upon cancellation and the money returned to your account within 3-5 working days.

If the item is still of interest to you, it can now be ordered at the correct price on site.

If there is anything else that we can do, then please do not hesitate to get in touch and a member of our team will be happy to help.

Kind regards,
Zavvi.com Customer Service Team

I've just received my order but they've only sent me 2 t-shirts instead of 3, very sneaky of them!!!

I've just received one top today but the other two a re showing awaiting picking status so maybe not going to honor them - oh and a free packet of cranberry tic tacs

My orders were cancelled, but I paid by Paypal.
I'll check later, but easy to resolve via Paypal, if needed.

Same issue here, been refunded £2.66 of my £4 order! But whole order has been cancelled...

Just received a 'partial refund' of £1.34 of my total order (£4.00)! What's the deal with that? Keep an eye on your accounts to make sure Zavvi aren't pulling a fast one!!

all my orders have now been cancelled sad times

I see what you're saying logically they could just say when goods are dispatched because that's always the latter. Guess it's just to be more comprehensive or it's textbook copy & paste terms which covers all bases.

But yeah it does mean both unfortunately because of how it's written
"The conclusion of a contract... (snip), whichever is the later" the comma is important so it's not part of (ii)
Also if it was just one or the other it would likely say 'either' before (i)&(ii)

T&C's for big companies are usually pretty water-tight because they could stand to lose a lot otherwise.

Still.. I just want my £0.93 T-shirts :disappointed: lol

I really aint that bothered just curious. But how can they says either (i) the money is taken or (ii) dispatch commenced, whichever is the latter? That means both things need to happen but then it cant be either (i) or (ii). lol

That's true but I don't think anyone whose order was dispatched has been or will be cancelled. They will not dispatch before money is taken, so essentially contract is formed upon dispatch.
For example I had the money taken for my orders but not dispatched; so as per their terms being dispatched was the latter and was not completed ergo contract wasn't formed.

I know these are ony t-shirts, but having looked at the terms and conditions on the Zavvi website the orders should be honoured because a contract will be formed once either the money has been taken from your card/paypal account or the dispatch process has been commenced :
"Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. You acknowledge that any automated acknowledgment of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. The conclusion of a contract between you and us will take place when we (i) debit your credit,
debit card or PayPal account or (ii) dispatch the goods to you or commence the services, whichever is the later."
There is one section which covers genuine mistakes but I would argue this does not apply due to the HUKD comments showing that the error was spotted within an hour on Friday and the glitch fixed but buyers were not being told until Monday.
"We always try and ensure that the prices of goods shown on our Website are accurate, but occasionally genuine errors may occur. If we discover an error in the price of the goods that you have ordered we will let you know as soon as possible..."

order cancelled :disappointed: oh well

Ah okay just pot luck then. Nice one (for you) :laughing:

One order was dispatched, another was cancelled earlier today like others who have been commenting. Both mine were under £10. Dispatched one was £5.97 total.

my other 2 were £10.03 with next day delivery so technically yes haha

So i had made 6 orders in total.

1 of the shirts from an order of 3 shirts has been dispatched. The other 2 are still 'processing'

1 other order of 3 shirts has been cancelled (been told so on e-mail

No update has been given on the other 4 orders (of 3 tops respectively)

But it looks like they will cancel those as well as its already 2pm and they have not been 'picked to dispatch' yet

but one of them was more than a tenner?

You're one of the lucky few anyway it seems :smile:

nope

one of them was £8 including next day delivery

Also cancelled, order total £7.97

Your orders all total over £10 by any chance?

Cancelled mine - 3 for 9.97

cancelled my two orders £5.97 & £3.97

Mine was just under at £9.97

They processed any of my orders that came to over £10 but not the really cheap ones. That's the pattern I've personally noticed, be interesting to see others results.

Just had ONE of my orders cancelled. The others have not been cancelled yet. Fingers crossed

Just had mine cancelled, how can they cancel some but honour others?!

Me too. In recent years I've had more orders from Zavvi cancelled than I have had delivered.

Cancelled :disappointed:

Just got cancellation.

just received a cancellation email

All mine are still 'processing', waiting on them cancelled.

That's the way I see it.
A lot of work to cancel and refund for items they want rid of anyway.

Got free tic tacs cranberry flavour in parcels :smiley:

My 3 orders should be here in next 10 mins according to dpd tracking :smile:

They have already been picked by the warehouse. It will cost them to money to cancel these and restock. I don't think they will do that for t-shirts that cost very little to make.

For one of my item i received an email around 4pm saying that its been dispatched. There's a link in the e-mail where you can 'track your order' on royal mail. The reference number doesnt seem to be matching. Maybe they cancelled orders?

Wow just wow. They never honour glitches. Impressed :smile:

I ordered at 12.30 so didn't want to leave it to chance for th sake of a couple of extra quid

Expected a cancellation email. Got a dispatch email instead.

thanks

do you mind me asking wheb did you order please?

dispatched also, standard free delivery

Dispatched!!

Glad I did next day delivery

missed out on some good bargains by a small amount of time, was going to order £100+ of stuff as well :disappointed:

11.24 email order acknowledgement

Not working anymore

Now the second order dispatched, thanks op

when did you order?

Just had my email to say dispatched

One of my orders is showing as dispatched on the website.

Cheers man :smiley:

Your all welcome guys

Not even doing the 3 for £20 as advertised... think they'll have pulled all offers even the non glitched ones

Yeah, doesn't seem to be working anymore. Tried all possible combinations. Hey ho, Next time.

they fixed it now not even getting 3 for 20 just free delivery

Expired :disappointed:

Yep ordered twice

£3.96 for 3!! Thanks op

Think they have removed it now as discount doesn't apply any longer :disappointed:

Seems to have expired, the price went up just as I was about to checkout. Great deal for those who got it.

Price seems to be changed aha! :smile:

how do you get 3 for £20?

I added lots of items from the list on the site, £100+ worth and i got 2 for £16 and about £11 taken off. Even having 3 of the same item didn't result in any 3 for £20 being applied

just deleted everything, added just 3 items, similar but dif colours and had nothing taken off, no discount at all.

confused..

Zavvi removed the discount. It literally expired on me at checkout.

Not worth £10 for the brands involved.

Had a look at order details. It appears that instead of making the final order total = £20, the glitch is that it is subtracting £20 from the total instead. So the cheapest combination is 3 of the £7.99 t-shirts which will be £7.99 x 3 = £23.97 - 20 = £3.97.

Cheers ordered 1 x long sleeve 2 x short sleeve in xl delivered for £12.07

Unfortunately you are too late. Most of the cheapest options and popular sizes are gone. However it is still a bargain even if paying more.

Lol I just looked through all my previous orders on Zavvi and every single one is a price glitch of some sort :smile:

They honoured about 50% of them

Cant find anything for less than £9.99 for 3 tops and they are of cheap quality.
Probably a glitch on purpose to get rid of stock only suitable for Sports Direct.
Cold

Very good chance of being honoured. Stock awaiting dispatch and has been posted on a Saturday afternoon, If this was a weekday evening would be 700 degrees at least and totally sold out

Ordered, thanks OP. Love these glitches and the feeling of impending doom knowing it's going to be cancelled but always have to order whether I need the item or not :stuck_out_tongue:

Delivery is free. Ignore the part that says 1.99 or whatever. You will only be charged the total 3.97 or whatever it may be

how do you get free delivery

yeah but you do if you pick 3 at £7.99. its £3.97 for the 3 or £4 if you use paypal :smiley:

Ordered with Sunday delivery!

Now to wait for Zavvi to send this in an email:

just placed.2nd.order ..3 tops £4. baaaargain

Yeah but it isn't. People would think all three t-shirts cost £3.97 if you did that.

3 t-shirts £3.97 :smiley:. Thanks OP!

Thanks. Ordered, so it's just a game of wait and see.

HOT Thanx for posting OP got 3 for £5.97 + 6p for PayPal. Be great ifor they actually arrive but no biggy if not.

What's the free delivery code ?

£7.97 inc Del for 3 t'shirts - fab find thanks OP voted hot

Thanks OP great find

Thanks op, ordered 3 tshirts for £3.97 delivered!

Garam this might be your first deal but this is one of the best for ages. 3 t shirts for 3.97. Hope they honour.

Instead if 3 for £20. The basket is taking £20 off.

Thanks, just placed another order using paypal, fingers crossed.

no i paid a few pence extra & paid by paypal so zavvi couldn't try & take more money

I'm already wearing my new in T-shirts in my mind, so if they cancel that's assault.

Heat thanks OP

not so far

Hot with £3.97 total for 3 items and confirmation order email

seems to work at £6.97 for 3 t shirts, but screenshot of checkout total taken

should really update the title to £3.97 whilst the cheap ones last. hot deal but would be scorchio if people seen £3.97 for 3 lol

Has anyone had an email saying there was a problem with their payment? I have used two different cards, both valid and had an email about both.

Voted hot, just ordered 2 sweatshirts and a tee shirt for £5.97! Thanks op

only goes up to xxl no fb sizes to fit me :disappointed:

Cheers op got 3 for £5.03

Super hot :smiley::sunglasses:

Don't think it's working now I've added 6 t shirts price is £44?

Cool, £31.97 worth of items, got it for £11.97.

fingers crossed they actually send :smiley: thanks op!

Ordered but surely this is going to be refunded as an error

Ordered 12, that'll do me and my boys for some holiday clobber. Thanks for posting.

Ordered, thanks

Cant get cheaper than £11.97 here.

2 short sleeved tops and 1 long sleeve.

I would never wear the stuff will all the logos on, so I managed to get 2 of the polos and a raglan that I actually like and will wear for £14.11. Not as good as some people in here, but I am very happy with it.

Thanks OP.

Thanks op

Ordered, many thanks.

ordered ty

damn, why i gotta buy stuff i don't need xD

Got 3 tops for £3.86 as well! Bargain. Seems the cheaper tops you select, the cheaper the overall price is.

Thanks op

3 good quality plain white t-shirts for £6.96 delivered with 6% quidco, cheers!

if they deliver I have just replaced half my wardrobe for under £40

plus 8.4% cashback from Top Cashback
I got 3 long sleeve ones for £12.09 inc Paypal supplement

Thanks just ordered three!

Be surprised if Zavvi honour these as they're the worst for cancelling orders with errors. But you never know got to be in it to win it etc

Produkt Men's Mul Sweatshirt - Navy Blazer - L

Ones priced at £7.99 go to deal then sort price low to high

Be careful, some prices go up when you change size the £6.99 one is only available in a size XXL all other sizes go to £7.99

£7.99 tshirts are £3.96 for 3


£6.99 t-shirts are 3 for 96p!

8.96 for 3 tops delivered! Bargain cheers op

Mine was only £3.96

Sorry, accidentally voted cold when scrolling through. -_-

Great deal - it seems to be all the tops that are priced at £9.99 that are glitching at 3 for £9.96 - see screenshot

Voted hot it is £9.96 if they are short sleeve and about £14 if long sleeve polo shirt and it applied free delivery for me but don't know why? Thanks OP

Mine came to £5.97! Have taken a screenshot as proof so interesting to see what will happen.