It's just a known fact.
Hotpoint is a cheap brand. The guy was trying to help.

had mine over a year but the 12kg version had no issues at all.

Not available for delivery

I would spend a bit more money and get a Bosch with a two year warranty

It's not so much that Samsung is good it's that hotpoint is known to be poor and has been consistently poor for years as an accepted consensus.
Doesn't mean the Samsung is good though.

Ive got this washer/dryer, bought last year, no problems so far (I regret typing that). Make sure you register the warranty with Samsung yourself within 3 months, co-op didn't make that clear to me and I nearly missed out!

Really? Had no end of problems with my Samsung washer.

Any stock? Can't seem to be able to place an order.

Combined washer dryers will always be a compromise as they cannot tumble dry a full wash load so it has to be dried in two separate loads taking up to twice as long as a separate tumble dryer. They also tend to break down more regularly because the one motor has to do more work and with separate appliances you can be drying one load whilst washing a second, saving a lot of time. Unless you really don't have enough space for a separate washing machine and tumble dryer, I would avoid.

Have a Samsung washer dryer and it goes wrong about once a year, it's always the same part and from chatting to the engineers it doesn't matter what brand you go for it will always fail at some point. The heating element gets clogged with fluff and chokes. Samsung customer service has been great from my experience.

It's just a known fact.
Hotpoint is a cheap brand. The guy was trying to help.

i bought one of these and it was really deep - i had to return it for a normal washing machine. it was 65cm deep vs 55 for the washing machine. just a word of warning, make sure you measure. also the 65cm measurement is conservative as the facade and door stick out 10cm more and the back is flat with no room for pipes and cables...

We had a washer dryer - the dryer broke down and we bought a dehumidifier. One of the best and most used purchases ever.

Massively cut electric bill and does the same job - albeit slower. The advantage is it doesn't shrink clothes and they still have that just washed odour. Doesn't happen in a dryer.

Wouldn't buy a washer / dryer again. Separate dryers are good if your needs must. Still cost a fortune in electric though!!

I have a friend with a new Samsung washing machine - she's had no end of issues with it and Samsung would be better off selling chocolate teapots than providing customers service for their products ......

oos as far as i can see

Got any pointers for that as I'm torn between the two.

The Samsung is £166 more.

The Hotpoint is 1KG larger for both spin & dry plus 1600 V 1400 spin and gets good reviews.

Guarantee 1 V 5 years

Does the Samsung quality count any more with exploding phones and washing machines in the US.

From the phone perspective I've a note 1 & 3 ignoring the mess that is TW they were left in a truly terrible state when the stopped supporting them.

Also was not too impressed with my Samsung laser printer, I would say a max of 6-10 black cartridges and it died. True it was 5 - 10 years old but very little use and well under its quoted amount that it could do according to Samsung.

Actually I think I've decided on the hotpoint after typing the above!

But any input would be appreciated.

Thanks.

Isn't this a better deal?

http://www.hotukdeals.com/deals/hotpoint-ultima-s-line-rd1076jd-10kg-7kg-washer-dryer-hotpoint-clearance-store-349-2670360?p=30656902

Thanks