If it's anything like the EE coverage around the Herts/Beds border? Then it'll be $#!tEE.

shame they don't have something like 'Three feel at home' inclusive roaming plan?

just signed up for the 500 minutes deal, seems a decent deal and you get a three times as many minutes

I'm with Plusnet. Can i change to this tarrif?

Very good deal. Thanks OP for sharing. Left giff gaff for this!

Anyone on pn mobile. Whats the 4G quality like. Got to be better than giffgaff surely?
p.s: Forgot to say. Nice deal Op.

Tempted, as I'm looking to buy a Moto g5 plus. I'm with Talkmobile on 30 day sim contract at present. Only thing putting me off is i went with Plusnet Mobile on first day they started the mobile side up. Was a nightmare,they messed up moving my old mobile number,which i lost in the end,took a week of emails and calls to cancel,under the cooling off period, customer service very poor. Just wondering if they have improved at all, been with there Broadband for many years,never any problems. Talkmobile ok,but this is a much better deal and with 4g. Undecided to risk them again.

ah good point. Although Three includes these in addition to EU roaming, and probably more to come...

Australia
Hong Kong
Iceland
Indonesia
Israel
Macau
New Zealand
Sri Lanka
Switzerland
United States

Thank you OP, two mobile phones in the family now on this great deal. :-)

I moved from giffgaff to Plusnet earlier this year. Overall I'm happy.
Pro's:
More data/£
Much faster
EE wifi calling enabled
Cons:
No app. Have to use browser to see usage.
Can't use any "free" wifi on Underground
Never seem to get more than 3 bars of coverage anywhere. Often less!

Via chat or phone? If phone what number?

Try this deal http://www.hotukdeals.com/deals/tesco-mobile-20gb-data-5k-mins-texts-6gb-data-3k-mins-texts-13-50-pm-12mths-2651014

Maybe o2 is better for where you live?

Just left Plusnet, only because I needed global roaming. First class product and call centre, can't rate them highly enough. Yes, it's a no frills service, you don't get the nice little extras like WiFi calling or roaming packages but it does what it says on the tin.

Source?

Have you a link showing this information?
My understanding is that roaming won't cost any more per minute or per mb of data than it does in the UK, but this doesn't mean it's included in your allowance, unless it states it so.

Hot Deal. Damn my inertia - with GiffGaff at the mo.

I'm on the same deal but with 4gb data (signed up 2 weeks ago). Just called them up and they were happy to move me over to this deal :smiley:

Called 500

Done! You have to talk to customer services he didn't know about the deal! Wife pleased as more data but without the cut in minutes! Starts next time bill changes even sent a text to confirm!

*update customer service is fine! At least they all based in england took about 20 mins altogether! Maybe other people are having a harder time wit CS but never had any problems with them!

Done! Thanks op

This is part of the EU Roam Like At Home directive (https://ec.europa.eu/digital-single-market/en/roaming) this comes in 15th June 2017 and all allowances available within the UK will also be able to be used in EU/EEA countries.

Does this allow (EE) access to wifi on the Underground?

5 mins on phone. Extra gig of data. Yay!

Does anyone know how long this deal will be available until. I just contacted cs through chat and they didn't even know about the deal!!!

I clinked on link and ordered but my order details say 4gb and £15 a month - has this happened to anyone else? Rand CS and they said they can't do anything about it yet as it's not live on the system.

Not quite....taken from the link you provided....

If at home you have unlimited mobile data or very cheap mobile data, your operator may apply a safeguard (fair use) limit on data use while roaming. If this is the case, the operator will have to inform you in advance about such a limit and have to alert you in case you reach it. That safeguard limit will be high enough to cover most, if not all, of your roaming needs. Beyond this threshold, you can continue data roaming, subject to a small charge (maximum €7.70/GB + VAT; this will decline gradually to reach €2.50/GB as of 2022).

So I think tariffs such as EE for example, where it states 500mb EU data, will remain the same.
Not sure what will happen with these Plusnet tariffs, as there is no stated EU data currently.
I'd guess there will be a set limit introduced, 500mb again perhaps

Had switched to the 500
Mins one.

Contacted customer service via online chat. And 3 mins later now on this one. Deal confirmed by text and email :-)

Keep getting an error after I enter my payment details. Anyone else?

How much data does it use to stream about 60 minutes of radio each day on the TuneIn app ?
I want to listen to Moyles on the way to work in the car but don't have DAB.
Wondering if 1GB is enough.

Its all in the FAQs:
https://ec.europa.eu/digital-single-market/en/frequently-asked-questions-roam-home

Kids just switched over as well using online chat

Yes, and I've pasted answer number 4 about the data above.

would avoid!!!! Plusnet does my fibre and never had a problem but their mobile service is awful. i was given a number, nothing but sales calls from day 1 and when i asked for number to change was told this could not happen

Thanks :smiley:

Decent Deal. :-)

I wouldn't go back to Plusnet.

its good as long as your not in a hurry (like me) was with lifemobile before plusnet took over and although i'm with plusnet now if i wanted this i'd have to order a new sim. They couldn't just change my current tariff to this one without new sim in post and codes and whatnot. shame.

It's because it's a 4g and lifemobile is 3G. I found the switch very quick when the new sim arrived. My wife is still on the £5.95 deal.

Signed up last month to the 2gb data deal for £7.50, and now just upgraded to this deal via online chat. Took about 2 minutes to complete and confirmed via text too. Only ever contacted plusnet via live chat and every time my issues or queries have been sorted in a matter of minutes. Would highly recommend their service and 4g coverage is great around me in Lancashire. Previously was paying £10 a month for 500mb of data and limited minutes on o2- mobile/customer service was woeful!!

Just migrated over from the 500 minutes 5 Gb £10 deal I signed up for last week. The overseas call centre I originally got through to didn't have the deal on their system but they transferred me to the UK call centre and they switched me no problem. Thanks for the heads up OP!

My 2 year contract is ending this month, gone with this for now

just upgraded to this from 2gb . Might aswell as if you need a bolt on its £2 for 500mb data.

*JUNE*

their payment system seems to be broken at the moment

But somebody really has to explain them what is "net neutrality" because feel-at-home is heavily throttled with traffic shaping and if you hope to do anything different thant facebook/twitter/snapchat/skype/email/texts/calls - better stop.
Even simple tasks like checking company e-mail using VPN or home CCTV can be real nightmare, their traffic shaping is misconfigured for long time, regardless numerous reports. When you report it as a problem, you can hear only silly excuses and advice to read T&C...
Really looking forward for EU roaming.

Sorry to be dumb but what does "MSE Exclusive" mean? What is MSE?

Looks like a good deal btw. :smiley:

That depends on the bitrate of the particular radio stream. For the example of a 128kbps stream: 128kbps * 60 seconds * 60 minutes / 8 bits in a byte = 56.25 MBytes. Using just that every day would be over 1.6GBytes per month. If you can find a lower quality stream then it'll be proportionally less.

Edit: and just to add, maybe the tunein app lets you restrict the stream quality, I don't know how clever it is when picking which stream to use (there are usually multiple streams for each station).

MSE = Money Saving Expert aka Martin Lewis off the TV.

Does it means that I can use this sim with EE network locked phone,right?:neutral_face:

Was happy with THREE ...... been with them ages.

They couldn't match this deal on 30 day contract to keep me so bye bye ...

THREE was an Indian Call Centre which was a real pain in the backside trying to get them to understand my yorkshire accent and me their Asian accent.

Rang Plusnet and at last an accent I could work with!

Happy ... number ported fine ... up and running with 5gB Data - can't fall off it for £10!

Ha ha! Love it! :smiley:

been with plusnet since it was lifemobile and very happy with service and customer service.

i too would like to know.

dear, have you heard of calling cards >

Does anyone know if they do a credit check on this tariff?

Much better than giffgaff. Giffgaff was very slow compared to plusnet

I just did through the chat on their website. Took 2 minutes. But you will have to wait for your next bill date to start using your new plan. Mine just renewed yesterday :disappointed:

Been with plusnet since they took over life mobile and never once had a call. Changed my tariff many times also with no trouble.

yes they do or at least they did previously under life mobile

yes you should be able to, i have done previously

Just changed one of the family who are on plusnet £10 deal from previous lifemobile tarrif to this via chat. New sim card being sent as moving from 3g to 4g but no issues at all. Said i should have monday and will change plans once arrives

Those on plus net what's the 4g data speed?

Oh well rules me out then, thanks for the reply.

All1

A pity that you need a credit card in your name to take out a contract as I don't do any form of credit.

Went for it.
Thanks everyone.

I used a debit card.

You can use a debit card!

I don't have one of those either as I just use cash with a plain old cashpoint card.

Does your account support direct debit as the card is only for one payment! Ask someone to pay for the first tenner and give them the cash! Now you're gonna tell me you have no friends!

There's still a credit check to pass though. If he always uses cash he may not pass.

Just upgraded my account. Took 2 minutes on online chat. Moving from a 3GB deal paying £8.50 a month to 5GB paying just £1.50 more a month. Worth it so I no longer have to worry about going over my limit. Thanks

Wifi Calling enabled ? What handset ? I have a i6S and it does not work

They ask how long you have been at current address so I'm assuming yes.

Yep. Tried numerous times and get an error at the last stage. Are you using a Barclay card by any chance?
Contacted customer services and they didn't know whats going on.

I'm currently on the MSE 4GB/unlimited offer for £10 from the usual £15 rate, if I use PlusNet Broadband does that go to 8GB with mates rates ? Anyone on this deal ?

It does but if you leave it will stop! This deal is not mates rate so therefore if you leave you will still get it! More people are using data now than minutes so i find for my wife 1500 mins is more than enough and she'd rather have the extra data!

No, Mates Rates is only available on non-affiliated tariffs from the standard Plusnet page.
The promotional tariffs offered via third parties like MSE and uSwitch are typically better than the Mates Rates offerings, making a mockery of the Mates Rates scheme which was supposed to offer additional benefits for "loyal Plusnet customers". There is only one tariff which is unique to Plusnet customers - the £15/Unlimited/Unlimited/8GB Mates Rates tariff.

5s, works great for me.

and Norway

Isn't Plusnet EE? That should be enough for the Tube?

Cheers op

ordered.... great price for 5gb 4g imo.... lady at work gets 10mbps so seems good

Plusnet Mobile is an MVNO on EE but it is not EE and therefore doesn't provide an EE login, which is required for the Tube.

Thanks OP - just signed up - making the switch from Giffgaff... Saving £5 per month :smiley:

No, Mastercard. Next time I try I'll use a debit card and see if that helps.

Probably a small thing but be aware PlusNet charge MMS for sending emoji's. My first bill was over £15 and couldn't figure out why until I called CS. It's difficult getting out the habit of sending 'OK' instead of a thumbs up.

Why don't you turn off MMS or picture messaging?

I have a feeling it may have charged anyway. Missing £15 from available balance (I tried 3x - £5) so just going to see whats going on with that first before I try again.

strange ? maybe Sky block the port ?

Bit the bullet and gone for it, thanks op!

This has saved me £132 per year. I was paying for a basic plusnet deal for minutes and the EE 15GB deal at another £15 a month totaling £21 a month. I used the EE for data in my dual sim mobile but have only used more than 5GB once in over a year so makes sense to upgrade to this deal and cancel the EE one, Great deal.
By the way if you dont mention moneysavingexpert you wont get offered the deal, so do mention it.

Ordered yesterday (payment failed with Mastercard, but fine with Visa), Sim card received and activated today... quick service..

Already requested the transfer of my number which should complete by tomorrow 6pm :smiley:

Now i just need to get a refund from GiffGaff once my number port is complete

Thanks for the link it was helpful. Although I think it's a standard charge by Plusnet as this is what the plusnet rep told me.

Because at times I need to send photo's. My point was it only seems to be plusnet that charge this. I was with GiffGaff and my mate mate was with Tesco mobile. Neither charged for sending emoji's although my mate said Tesco used to but stopped some time ago.

My mate (on EE) sent me a text with too many smilies the other day, it came through to me as an MMS, so I warned them they'd likely get charged, yep sure enough, 47p. They get a warning but they'd missed it. I think most people now use another means of sending photos, whatsapp, Facebook messanger etc. There's no real need for MMS now, it's just a way of screwing us for more money!

I've never been charged MMS for sending emojis with plusnet....really think it's to do with your phone/settings.

number port completed in the time they stated, its honestly been less than 48 hours from the order placed, to sim received, activated and number port completed ...

Happy so far..

Commenced the new tariff yesterday :-)

Hot deal.

Worth noting - wife phoned EE to cancel to take out this deal. EE offered 4GB data, unlimited texts and mins £10.99 p/m. Amazing what they can do when you cancel.

You have a 14 day cooling off period try this: http://www.hotukdeals.com/deals/ee-retentions-existing-customers-only-9-99-p-m-5gb-data-unlimited-calls-texts-2685434?p=30822324

great deal for the data alone ! but I always laugh at EE's claim of 99% of UK coverage ! where do they get that stat from ??