Use code MEGA30 to save £30 over £299 Bring movie nights to life with this 50 inch Hisense TV. It’s Ultra HD Certified with 4K upscaling, which boosts standard HD to near 4K for amazing image quality. It’s a Smart model, so you can watch the latest shows and stream movies on demand. This TV also has Freeview HD, so you’ll be able to browse 70 channels, including 15 in HD. Freeview Play is included too, so you can catch up on the last 7 days of TV. This model has 4 HDMI ports and 3 USB ports, so you’ll have no problem connecting your devices
Top comments
kpmatthews to freakstyler
17 Apr 179#6
Restocking fees are illegal. I ordered a shed and tried to cancel before delivery. They tried to deliver then charged me 25% restocking fee. Had to go through small claims court but they quickly backed down before it got to a hearing.
cbflazaro1
17 Apr 176#13
Trustpilot is a paid service that deletes 99% of 1-2 star reviews
freakstyler
17 Apr 175#3
I was a little put off going by negative comments on here regarding AO and their returns policy but i had no issues returning a "faulty" tv to them and then ordering a replacement a few days later. AO are fine with returns as long as the item has a fault, no matter how intermittent it is - something like that you'll get a full refund but if you return something you've admitted to using because you're not impressed with the quality, it's not suitable you'll be hit with a possible hefty restocking fee.
SCOUSEKEVIN
17 Apr 175#10
Trust Pilot has been proven to recieve payments for posotive reviews lol
All comments (37)
linhang90
17 Apr 174#1
Dont feel confident buying from ao.com. Otherwise would be a good deal
DevilD to linhang90
17 Apr 174#2
9.5 out of 10 on Trust pilot so view not supported by majority of their customers
MA3STRO to linhang90
18 Apr 17#32
I bought my parent's TV from them (the model up from this). Was really happy with the customer service and delivery etc. Would use again.
freakstyler
17 Apr 175#3
I was a little put off going by negative comments on here regarding AO and their returns policy but i had no issues returning a "faulty" tv to them and then ordering a replacement a few days later. AO are fine with returns as long as the item has a fault, no matter how intermittent it is - something like that you'll get a full refund but if you return something you've admitted to using because you're not impressed with the quality, it's not suitable you'll be hit with a possible hefty restocking fee.
kpmatthews to freakstyler
17 Apr 179#6
Restocking fees are illegal. I ordered a shed and tried to cancel before delivery. They tried to deliver then charged me 25% restocking fee. Had to go through small claims court but they quickly backed down before it got to a hearing.
buckham_uk
17 Apr 171#4
Nice tv. I got the same model but 40" from AO and it's been spot on for PlayStation
buckham_uk
17 Apr 172#5
Don't have Netflix but you do have access to 4k (UHD) content on amazon instant video (the grand tour was brilliant) and it also has SmartIPTV too which was only available on LG and Samsung smart TVs
caverncity
17 Apr 173#7
Q: Can I charge a re-stocking fee?
A: No, you can’t. You must also advise the customer at the outset that they will be responsible for the cost of returning the goods to you and if you offer to collect for a fee, they should be given some idea of how that is calculated. If you don’t warn them they can expect you to meet the costs of getting the goods back.
Q: What if the customer has used the goods?
A: If you can prove they’ve used them you can deduct an amount from their refund to reflect that. They do have the right to inspect the goods, just as they would in a shop, so be aware that if they need to remove packaging in order to inspect the goods, you’ll need to allow that.
steveo73
17 Apr 17#8
Got this but won't play back 4k any ideas y not ?
fishLuke to steveo73
17 Apr 171#17
Have you tried other HDMI ports?
IphoneFantasist to steveo73
17 Apr 171#19
Check your cable isn't v1.4, you need hmdi v2.0 to display 4k
darksideby182
17 Apr 17#9
Tbh Tesco wouldn't take a sandwich back i didn't like so I'm not surprised ao will not take a TV back that you don't like.
SCOUSEKEVIN
17 Apr 175#10
Trust Pilot has been proven to recieve payments for posotive reviews lol
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Opening post
Top comments
All comments (37)
Q: Can I charge a re-stocking fee?
A: No, you can’t. You must also advise the customer at the outset that they will be responsible for the cost of returning the goods to you and if you offer to collect for a fee, they should be given some idea of how that is calculated. If you don’t warn them they can expect you to meet the costs of getting the goods back.
Q: What if the customer has used the goods?
A: If you can prove they’ve used them you can deduct an amount from their refund to reflect that. They do have the right to inspect the goods, just as they would in a shop, so be aware that if they need to remove packaging in order to inspect the goods, you’ll need to allow that.