Using it for a week and sending it back for a full refund? Entitled people like you are a drain on society

Is it worth that much hassle for a tenner? I know this site is all about saving money but I value my time more than that

I think you have to know what you are getting. If you are complaining about battery life, you are thinking about the wrong product. If you are thinking about the motorised brush, you are looking at the wrong product. This particular model is specifically intended for hard floors, which is what the 'fluffy' bit is all about.

I don't know about you buy I can get along way around a wooden or tiled floor in 10 minutes, especially not having to worry about cables. Moreover, if you are doing a proper clean, hard floors will need a quick vaccuum and then a mop - you don't need the in-depth vacuum needed with carpets.

25.5 cm x 16cm x 74cm

​After a polite email to customer services they agreed to sell me the Fluffy at 199 as their CS policy is to honour original prices on reservation . The current price is 419. Power to the people!! :sunglasses:

Nah, clearly doesn't know anything.
The Fluffy comes with the "Fluffy" head AND the standard head that's suited for carpets.
I know because I've just spent 5 minutes blissfully using mine from this deal on the living room and loving it!

To answer your question, get this Fluffy version unless you need the longer battery life of the Absolute/V8 models, but you are then paying another £150+

It's not worth the expense of getting a model that costs between the two as they are essentially all based on the same tech as the "Fluffy" unless you go for the top end Absolute/Animal which cost virtually the same with the Absolute being on top.

I think you have to know what you are getting. If you are complaining about battery life, you are thinking about the wrong product. If you are thinking about the motorised brush, you are looking at the wrong product. This particular model is specifically intended for hard floors, which is what the 'fluffy' bit is all about.

I don't know about you buy I can get along way around a wooden or tiled floor in 10 minutes, especially not having to worry about cables. Moreover, if you are doing a proper clean, hard floors will need a quick vaccuum and then a mop - you don't need the in-depth vacuum needed with carpets.

How can I upload a picture of receipt?
I bought one yesterday from Argos for £199.99
And From Aldi £169 (car)
Just trying to decide which one to sent back.

​xeroc - they honoured the Bush sub £200 tv and that price had changed. Surely some consistency is required here? Its not the policy im questioning here but the way they disregarded my integrity making it look like i was chancing my arm!

They have no obligation to sell it to you at all, whether for £200 or for £2000. You should have paid online in advance so that there was a binding sales contract!

​They made me feel like i was some sort of liar.. i had pre-ordered 2 of the bush 49' tvs for 200 each and the dyson for 199 and they had to phone some centralised phone number to ok the tv prices. email sent off to the CEO . They came back and told me the dyson has never been 199 so i must be lying. Does anyone have a screenshot or something of it stating 199? Cheers

It's this kit.

http://www.dyson.co.uk/vacuum-cleaners/accessories/cleaning-kit/handheld-tool-kit.aspx

P.s this was for all machines not just the total.

It's not an offer they just offering them when you call and enquiry about buying, I got a total clean for £249 with four free tools. They said they offering me it as putting me through as an existing customer which I am not. If you call they will likely offer you same thing. I got mine ten days ago or thereabouts

reserved it on the 10th at 199.. just been refused it as they had no idea or proof that it was on sale at 199.. back up to 229... email to head office time!!

Gone back up to £229.99 :disappointed:

6-20 minutes run time? Not very long at all!

Someone said its great for the car...

How can you even clean the car in 6 minutes?

I said Total Clean not Fluffy in my post. It looks like you called them up and got that as a special offer, rather than it being a standard offer (it's the "Spring Cleaning Kit" thats free as standard with the Total Clean).

Has anyone compared this with the SHARK hoover handheld, the shark is corded but performance wise its supposed to be better?

Yes the reason for returning it is for £10 which is fair enough. I'm saying why open and use it if you know you're returning it.

Bought to replace my old Dyson handheld (8 yrs old now at a guess). Awesome vacuum and a great price - thanks.

The free kit Dyson are offering is with the Total Clean, not the Fluffy.
I bought TC earlier this week direct from Dyson - mentioned Currys were offering the Allergy kit free which was much better than the Spring Clean kit and was told to choose which kit I wanted. Opted for the handheld tool kit.
http://www.dyson.co.uk/shop/vacuum-cleaners/accessories.aspx?Range=Dyson-V6

If you get it from dyson direct ATM they are throwing in an extra head pack (and £20 off) which includes four tools. Three are fab for the car. Without those it's a bit fiddly

Spoke to CS and got the difference refunded, had to do in store to sort it though but all fine

For £10, the whole reason the conversation arose.

Ah thank you

The free tools are on the Total Clean, not the Fluffy

Having a lab this is a godsend for collecting hair. We use it as our main hoover and it does the trick.

Only issue is the size of the tank which is tiny so it needs emptying every few days..

I know the V8 is better but for the price, you can't go wrong.

You can see the battery technology advancing in the V8 version. 40 minutes on normal, 25 on max. Thats blows the V6 away.
And using the motorised head decreases run times even further. If you need max power with the motor head your probably out of juice in a couple of minutes before another 3.5 hour charge!

ffs paid £230 a fortnight back from Argos, thought that was a good deal. Heat added.

I am waiting for the new Vax blade to come down in price as it was £169 at Argos last week.This new Vax is a stick cordless like the one here but with nearly twice the power at 35W.The Vax add says it is as good as a corded cleaner.45 minutes runtime.Also tells you how much power there is left.I think this is a no brainer over the Dyson.The reviews are excellent.

We got a refurbed fluffy from ebay on black Friday (looked brand new and when registered gave us 2 years warranty). It is fab. We've done lots of diy since including plastering and have abused this poor thing. The battery is surprisingly ok- I have only run out about twice as it is very quick to run round and I don't tend to use the max mode (doesn't need it). It is also suitable for carpets as it also comes with the standard head. I empty it after each use as it does fill up, but it's very easy to do

Just says on Aldi s page £169?
But it doesnt say fluffy.

Just says on Aldi s page £169?
But it doesnt say fluffy.

Anyone use these for hoovering cars, are they easy to handle and get into small spaces? Thanks

I recently bought the V6 Total Clean which is similar to the fluffy, and aside from a few niggles I think it's really great.

First of all, assume 16 minutes run time - that's how long you get with one of the motorised heads, which you are most likely to be using if this is going to act as your main vacuum. You'd be surprised how long 16 minutes last as well - because you have to pull a trigger to operate it, there's no lost time for the battery. I have had no problems with running out of battery, but because it's so light and easy to pick up and use for a few minutes here and there, I don't do a single 'whole house' job that often anymore.

The wall mounting kit, if you have somewhere to put it, makes it really easy to just pick up and go, and return it to charge.

I was seriously tempted by the V8, but the 40 minute claim isn't as good as it sounds. Again, with the motorised heads which you will mostly use if this is your main floor vacuum, only last 25 minutes. I didn't think the 9 minute gain was worth it.

The only complaint (and another reason to consider the V8 because they fixed this) is that it's a pain to empty - when you pop the container open, the dirt usually needs a poke to help get it out. Because the container is quite small, you'll be doing this a lot. However, despite this, still think it's great!

FWIW I got a refurb from the factory outlet on the deal back in November some time, and I'm very happy with it. The most annoying thing about it is that my flatmate has abandoned using her own vacuum and keeps borrowing mine now.

Well, that's not correct. You can easily keep a whole house clean with this. You simply do a couple of rooms a couple of days a week, and you get the whole house done very quickly and easily.

Bad news everyone, my mother in law has one of these and thinks it's brilliant. So it's definitely terrible and will moan at you at every opportunity.

I'll stick with my Henry, at least he is cheery and not made in Malaysia.

ive got the V6 Animal and to be honest its an absolute pain in the arris.......frequently washing the filter due to the 'pulsing' / cutout ...and you're racing against the clock with the terrible battery life as it constantly needs charging ....for a household gadget thats supposedly hassle free, it isn't half a lot of hassle!

My dc44 that I'd bought in Nov 14 from argos has just broken. I am out of warranty by a few months but still complained to dyson after finding out I needed a new battery and trigger unit. The response was that battery is only supposed to last 2 years for handheld units so personally wouldn't recommend this item if your planning to use it daily as a substitute for your usual vacuum.

I'm thinking of trying a gtech if anyone has any feedback on them?

​ :smile:

I'll have one for free, my living room like over 30ft long. I need a new one as what I've got now is rubbish for time I've had it... I might get another Henry, had one in past and lasted over a decade.

I was put off by the battery time until I went in store and handled them. I found the V6 lighter than the newer models.

actually, they told me I can send it back after 14 days if I wanted. So yeah, entitled is right, entitled to take them up on their offer.

I wouldn't actually bother sending it back, but if I can make a phone call when I'm sat on my butt at work and get some cash back, it's worth a phone call.

Dyson's policy entitles you to try it before you decide if you want to keep. I agree though - why would you open and use it when you know you're going to return it?

20 minutes on standard mode.

Purchased 10 ... one for each floor of the mansion :man:

Please if anyone has bought one of these can you share the box dimensions? I am trying to get a quote for one to be shipped abroad. Please please please! TIA x

Ordered one thanks

Brilliant product.

typical, ordered one from dyson last night for £209 and it's just arrived. might call them and see if they'll send me some money back to stop me using it for a week and sending it back for a full refund

These are awesome....Hot

Awesome product, was able to trial's my cousins for a few months.

This one new with 2 year warranty compared with refurb on Dyson Outlet on Ebay with 1 year warranty costing £40 more... no brainer..