Versatile Fiorelli bag for £20.70 + £3.95 delivery. Originally £69.00 and still selling for £35.00 at The Hut
6 comments
ellesmith7524879
26 Feb 171#1
I bought recently Fiorelli bag in store. The lining of the bag got damaged in all three compartments. I have never had this problem with other bags , even cheap ones last longer. When i contacted the customer service, they basically told me to "f*ck off". So think about it , is it worth to pay even £24 for a bag that will not last longer than 2 months?
NuffinisFree to ellesmith7524879
26 Feb 171#2
Sadly items are no longer built to last unless you spend a massive amount.
Why dont you check out moneysavingexpert.
I'm sure you have a right for a refund or replacement as the item was not fit for purpose.
OP, good find, £24 is a decent price for a Fiorelli bag, even a cheap primark one cost at least £10-£15
meltat
26 Feb 172#3
yes if you have your receipt and it's faulty within 12 months and as NuffinisFree stated under your statutory customer rights and item must be fit for purpose. stand your ground and take it back!!!!!
anigan
27 Feb 17#4
I contacted fiorelli after I purchased a bag and then decided I no longer wanted it, it was outside the returns period but they refunded me fully and even gave me free returns so my experience of customer service was a really good one. Sometimes it just depends on the person you get on the other side!
Still using and loving the bargain Runway Accessories' Modalu Erin Mini Crossbody Bag I got thanks to HUKD last year. Probably the best bag I've ever had. Lots of well thought out compartments, solidly built, much roomier than it looks too :smiley: It's leather and was £15!!! if I remember right.
Opening post
6 comments
Why dont you check out moneysavingexpert.
I'm sure you have a right for a refund or replacement as the item was not fit for purpose.
OP, good find, £24 is a decent price for a Fiorelli bag, even a cheap primark one cost at least £10-£15
£27.60 Modalu Poppy East West Shopper Peach Marble
https://www.runwayaccessories.co.uk/poppy-east-west-shopper-peach-marble.html
£37.50 (quite a few £ more though) Modalu Tamsin Bowler Aquamarine
https://www.runwayaccessories.co.uk/tamsin-bowler-aquamarine.html
£39.60 (like this one) Modalu Jasmine Triple Compartment Grab Navy Rope
https://www.runwayaccessories.co.uk/jasmine-triple-compartment-grab-navy-rope.html
Still using and loving the bargain Runway Accessories' Modalu Erin Mini Crossbody Bag I got thanks to HUKD last year. Probably the best bag I've ever had. Lots of well thought out compartments, solidly built, much roomier than it looks too :smiley: It's leather and was £15!!! if I remember right.