Ok, sorry dear making such a drastic and life changing error :confused:

I am not someone who buys stuff for the sake of it - we have both an all-in one printer and also a wired mono laser printer already and have been considering buying a wireless coloured laser printer for a while due to how much ink we go through so I jumped on this deal when I saw it. It just didn't even occur to me and my husband that it might be so huge or of course I would have checked the weight. The dimensions would be ok for where it was intended to go but it is too heavy.

Thought I may as well explain seeing as you've jumped on me for no reason, did also say I MIGHT send it back - still trying to decide if we can fit it next to the desk instead of on top.

Hope you've managed to calm down and can go on with the rest of your day :wink:

It's people like you who push prices up for the rest of us by wasting retailer's time and money. Perhaps next time you should look at the item's dimensions BEFORE you buy it?

Cash back paid into account today

Yes - but it took some time to prise it out of them. In view of the 28 day time limit I'd be inclined to phone them or chat with them to get it created and emailed manually. Their systems are appalling, they don't deal promptly with emails, and frankly it's a company I'd never ever use again.

I made some comment about using S75 Consumer Credit Act earlier, and it doesn't look too good for Office Depot/Viking as things stand:

http://www.leicestermercury.co.uk/up-to-200-jobs-could-go-at-office-depot-in-leicester/story-30132956-detail/story.html

Anyone had invoice yet from Viking?

Ok cheers for reply

The claim form very clearly states 'invoice'. I'm waiting to get the actual invoice from Viking in case they stick to the letter of the T&C and turn down claims without invoices.

Faxed me receipt over on Wednesday still not had any confirmation

Mine arrived yesterday, 15th, ordered Friday 10th, so no great wait. Freebies from Viking arrived on the Monday. Easy set-up, no issues, apart from, I did set up on the Company laptop as well as my domestic PC. The VPN caused issues on the laptop, turned it off, no problem. VPN on laptop does stop me printing domestically. Bit of a beast for home, but it is for business use.

Excellent printer, no issues. Thanks OP. Already heated.

Now £376.80 at Viking

Just go to your online account, print out as pdf the receipt is fine.

I faxed over the receipt, already approved, and will receive the £100 next week.


I called Viking, Viking told me to wait until 20/02/2017 for the invoice. I think the invoice is generated automatically.

I request the invoice from the person now, they do not care, they do not want to do it.

Received delivery of printer last night.

Faxed the receipt to Brother this morning. (Viking told me that it will only give me the actual invoice on 20/02/2017).

Few hours later, Brother email me that cashback is authorised, and will reach my bank account next Wednesday.


Good work! Brother. So efficient!

I've done the same as you, couldn't find the PDF invoice and Viking still hasn't emailed me a link either. Hopefully it will go through okay, if not I'll get onto Viking about it. Thanks :smiley:

update: Received my cashback confirmation email, very efficient!

viking send email a few days after delivery of invoice which you have to click the link in the then youre taken to viking site and click to download invoice

i have received my cashback cleared in my bank account on 15th feb, printer arrived 10th feb and cashback along with proof of purchase was sent on same day (via email / website see post 94 & 128 for email address), so 5 days in total, now just waiting for quidco.....

hi see my post #94



[email protected]

attach copy of your invoice and serial number

you cant really compare fairly , fujistu scanner to this all in one printer as the primary function it has been designed for is completely different applications / uses, and the focus in tech and spec is going to be different also when factoring the price.

is there an email address to send the invoice or proof of purchase to Brother? I went through the link and registered for cashback but says to mail or fax. I've already mailed but would love an email address so as theres a digital date along with it

I just went to the order details and printed it to a PDF file and emailed that. Even though it didn't actually show the order values correctly (if yours is the same and it's putting you off).

I also sent a scan of the delivery note attached to the box, made using the scanner that conveniently came attached to the printer that the box once contained.

I received confirmation that my cashback had been successfully processed the next day.

You'll need to get a full invoice from Viking, and that (for some reason) can't be produced until a few days after the purchase. They may email them out automatically, but my guess is you'll need to ask for it. Viking are a useless shower. Watch out for the claim deadline.

Which invoices are people sending to Brother? Been on my Viking account and can't find anything, nothing came with printer either due to it coming straight from Brother

Not only the front cost.

Cartridge for the HP, even Compatible ones are costly.

Thank you.

The ix500 is highly reviewed and is the one I have been keeping an eye on.

It cost £330/350 now.

Received my printer today everything went smooth, quite pleased with the overall experience and print quality...Thank you OP, HUKD, viking and brother :smiley:
I always wanted to have a good colour AIO laser printer, finally i have one now....:smiley:

bit slow at 600dpi compared to my fujitsu ix500 which does 600dpi faster than the brother does 200dpi. With a workgroup printer workflow is alot longer alot more buttons to press. Fujitsu has one button touch to scan 50 pages in duplex but then again it was £250. But if you do not do much scanning and its the odd document every now and again brother is a bargain.

bit slow at 600dpi compared to my fujitsu ix500 which does 600dpi faster than the brother does 200dpi. With a workgroup printer workflow is alot longer alot more buttons to press. Fujitsu has one button touch to scan 50 pages in duplex but then again it was £250. But if you do not do much scanning and its the odd document every now and again brother is a bargain.

This printer uses same cartridges as the HL-L8250CDN I think, and there is a bit of a thread on that one.

http://www.hotukdeals.com/deals/networked-duplex-brother-hl-l8250cdn-colour-laser-printer-91-17-after-cashback-191-2110623

Quick place to start is to look at this site which sells black refill + 4 gears as a kit. I'm sure you can probably now get this kit somewhere else cheaper now, but at the time there wasn't much around, and it's well thought out anyway. They also have some good videos to explain the process:

http://www.urefilltoner.co.uk/ProductDetail.aspx?manufacturer=Brother&productCode=BRL8650KITB&price=17.50&description=Black+starter+kit+(everything+you+need+for+first+refill)&engine=BR8650&printer=MFC-L8650cdw%2c+L8850cdw&id=2735&weight=235

Enjoy the reading ;-)

Edit: I should have added, another option instead of the refill kit is to buy some compatible cartridges as they have the reset gear on, take the gear off first and use it on your starter cartridges, then put back in when you want to use the compatibles

That's very interesting - had no idea. Need to do a bit of research on that to find out where to get the kit and what to do with it. Thanks! :wink:

First thing to do is when you get your out of toner message is add a reset gear, then put back in. You'll get around 3000-4000 pages out of it by doing that a few times. The in box starter toners are exactly the same as a full toner, but without the reset gears.

Next, you can either refill the carts (approx £50-60 for a full colour set), or buy cheap carts. I haven't tested much, only bought one (a black for £12.50 delivered on Ebay) but it worked fine and has been for over 2500 pages.

OK - printers are arriving. Complete with part-full cartridges.

Now..........given that a set of original Brother replacements costs around £240, who's going to test out some compatibles? :smiley:

no

can I claim quidco eventhough I haven't used quidco??

Bought on the 9th...free gift (cool box) arrived on the 10th....today (13th) Printer arrived. Final Cost £83.50!!!!...(£15 off coupon, £16:30 cashback via Quidco and £100 cashback with Brother....and you get the cool box!!!!) You cannot go wrong. This is a big machine so check the size of the desk space. Good find

Yes (correctly). And I'd quite like the printer itself too!

any ones quidco cashback amount tracking on the ex VAT amount?

A printer has so many moving parts, things can go wrong which is why warranty becomes crucial. If you are looking for alternatives, have a look at HP M477fdw. The initial outlay is slightly higher at £190 (after the £100 cashback), but you also get a THREE year warranty from HP. The M477fdw is smaller with better print resolution and has great reviews.

Bi-colour bars from this test card printed on mine (2400 dpi, plain copier paper)



I can see a tiny bit of yellow fringing.

Was highest quality. Was not the wrong paper. It's the same paper i've been using in my Dell laser printer for the last year which says "Copier/Laser printer paper" on it. Printer calibrated and did colour registration (thanks for the suggestion but didn't fix it). Still blurry. Just trying to warn you guys... thanks all for the advice but my printer is still fubar... I think i'm just unlucky with my printer, don't think this is by design.. i think it's really a fault somewhere.

I assume that was printed landscape. You need to run colour registration from the colour bars icon on the screen.

Did u select the print quality setting to high or 2400 dpi

This was direct from my Windows PC. I have the printer hooked up by ethernet cable not wifi.

This from the android app heard it does this or are you using wireless?

Just ordered voucher and free gift works

So I just bought this, and to be honest, not very happy.

When printing anything with a hyperlink in it or any text in colour then the text is blurry.
The duplexer prints upside down on the other side. So if you turn the page over, the text on the other side will be upside down !?!?

Edit: ok found out the upside down fix... you have to select which edge to flip on. But if you just hit double sided/2 sided it will print upside down on the other side by default. text and images are still blurry though, very poor quality printout for a laser. Black text is fine, just colour text/images

Crap. Going back.

Here is an example, printed on best quality...

used it today worked ok

any one know when the £15 voucher expires?

"Call us 0844 412 3435"

Actually, don't - it'll cost you, and Viking (Office Depot) is using this premium rate number unlawfully, which gives you a good idea of the sort of company it is.

Use 0800 424444 instead - the one they don't want you to use.

viking site is down atm

did you get your free gifts?

maybe delay dependent on location

Much the same dates/times here - but still no printer.

[email protected]


double check with brother

attach copy of your invoice and serial number

Could you share the email address of Brother to send the invoice?

Thank you for pointing that out I will get the info sent over.

I read on the terms that's for cash back u need to provide proof of purchase

I called brother up they confirmed and gave me an email address to send the Viking invoice to along with serial number after registration


Please check the terms and conditions on the brother cash back page

The offer terms and conditions state

I wouldn't expect to see any cash back if you haven't faxed or posted proof of purchase.

You just need to create an account with Brother and register your product with the promo code. It only requires the serial number, purchase date and supplier name. Then your bank details for the cashback and you will receive a confirmation that it has been accepted. It all seemed to go through fine.

does any know if you have to send a copy of the invoice from viking to brother for the cashback

order 8 feb about 3pm
9 feb 12pm got free gifts by office depot van
10 feb 10am got printer by dpd

Same here - and it's been showing 'Order with Carrier' (a downright lie!) since the order went in on Wednesday afternoon. Spoke to Viking, who were utterly useless and had no idea at all when it would be delivered, just saying 5 working days (which is 7 days in reality). They said they'd call back with more information but that hasn't happened.

Viking are a useless shower, hence the comment about S75. Brother are sending out the orders, but they won't give any further details about individual orders. Just wait and see, I suppose. And remember never to use Viking again.

What's the status on your printer? Mine says 'order with carrier' which I'm guessing really means the orders with Brother, thought it might have meant it's with the delivery company but it's not arrived, so unlikely. Can't be bothered going on chat to them after last time.

​
I paid on credit card, shows £232 on invoice and CC statement, try online chat, they're a bit useless but they might be able to tell you what's up. Knowing viking they'll probably deliver after the cashback's finished anyway :smile:

Did anyone pay by credit card?

I've got an invoice that says net price of printer £0.00

It looks like they've canceled the order...or am I getting my wires crossed..?

No, didn't get any text from DPD before delivery.

Ordered on Tuesday. My free frying pan has arrived but no sign of the printer. Did you get a text from DPD about when it will arrive?

My 14yo daughter thought that hubby had bought me a dishwasher, the box is so huge :smile:

It's an effort for me to slide the box across the floor I don't know how the driver managed it on his own!

got my free gifts delivered next day now just waiting for printer maybe next few days

Not so good now. Ordered yesterday afternoon, and they have no idea at all when it will be delivered. Certainly not today, probably not tomorrow either, and likely to be several days. What's particularly annoying is that they haven't a clue when it will be - not within their control at all, they say. I suppose this is to be expected from Viking, and I'm relying on S75 to handle any problems with the printer should they arise.

Sorry for late replay - two separate deliveries but nearly same time :smiley:
Printer was delivered by DPD, cooling box by 'Office Supplies' van.
I've already claimed the cashback, however, had no email confirmation so far. I'll wait one week and if nothing happen, I'll check it again.

Happy Chappy :smile:

radio is out of stock.

ordered with £15 code and tablet, cannot check out with the cool box, always say my basket short of £6.

Glad it's DPD! Did you order on Monday then?[/quote]
I ordered monday night arrived Wednesday morning

Ready = 65W, Sleep = 9.5W, Deep Sleep = 1.7W

Mine arrived today with radio and tablet free gifts. Very impressed so far.

Found the warranty card for the Bother mono laser MFC it is replacing, noticed it has been powered up ready to receive faxes 24/7 for 13 years.

Glad it's DPD! Did you order on Monday then?

is 65w standby normal for these types of products?

​Dpd direct from brother uk

Out of interest, who delivered it? Forgot to put my mum's address and as I work I'm likely to be out when it arrives. Thanks.

​Got mine today only 2 days.

Thanks. Have just ordered with discount code PLA-COUP15 and via Quidco. However, fully expecting Quidco to be declined due to voucher code. Still a good deal and worth chancing Quidco, may get lucky.

Shipped Factory Direct items

For Electrical items marked Shipped Factory Direct, please allow up to 5-7 working days for delivery*

That's an incredibly slow delivery time - potentially 11 days! :confused:

To answer my own earlier question of the OP, I've managed to track down a working £15 code - it's: PLA-COUP15

Also, there's a 12v/230v Portable thermo electric 24 Litre hot or cool box to be had for free in addition to the £15 discount, here:

http://www.viking-direct.co.uk/a/pb/Cooling-Box-24-Litre-Blue/id=9473315&pr=Q22/

Did you get the printer and gift in one delivery? My printer says it's coming direct from supplier, gift has already been delivered.

Good deal you posted there, OP (thanks :smiley:) - but the discount codes and free gift codes don't work any more, so other sellers may be offering better deals, and certainly better customer service. Amazon's not an option, but there are other qualifying online sellers.

Can you share the code you used to get the £15?

Received today, printer and a gift - cooler box. Set up everything, went through registration/cashback process and all seems to be fine. Thank you HUKD :smiley:

Quidco tracked 16.30 cashback which is very good.

It will partially offset the higher price 232.80 I am purchasing at.

oh. you can add two gifts to one printer purchase?

I only added the tablet, my bad.

I do not want to go through the trouble of return and reordering again. I will just forget about the radio mp3 then. I do not need it anyway.

yes, it is around 32kg. The size and weight is ok for me. I just hope the ADF and scan is good enough so I can actually save the money to buy a professional scanner. The scanner can scan duplex which is what I want.

​Didn't realise it was around 30kg! I've ordered one to replace my Dell 1320c which I thought was heavy at 17kg :confused: It's not arrived yet, but received my free dab radio and tablet this morning (that I finally managed to add to the basket.)

I think I read on another hotukdeals thread it was because Amazon source is not brother UK but EU and it is a brother UK promotion.

Just checked with Brother and you're right, amazon purchases aren't eligible for the £100 cashback

Ok, sorry dear making such a drastic and life changing error :confused:

I am not someone who buys stuff for the sake of it - we have both an all-in one printer and also a wired mono laser printer already and have been considering buying a wireless coloured laser printer for a while due to how much ink we go through so I jumped on this deal when I saw it. It just didn't even occur to me and my husband that it might be so huge or of course I would have checked the weight. The dimensions would be ok for where it was intended to go but it is too heavy.

Thought I may as well explain seeing as you've jumped on me for no reason, did also say I MIGHT send it back - still trying to decide if we can fit it next to the desk instead of on top.

Hope you've managed to calm down and can go on with the rest of your day :wink:

It's people like you who push prices up for the rest of us by wasting retailer's time and money. Perhaps next time you should look at the item's dimensions BEFORE you buy it?

Ours has just arrived - anyone else not realise how huge and extremely heavy the printer is? :confused::confused::confused:

Hubby took it in whilst I was out - I would have refused delivery.

Gonna have to send ours back, I think - am really hoping Viking do free returns!

Anyone having troubles checking out?

not valid.

code has been expired long.

you could try and let us know how you get one. £10 cheaper upfront on amazon but no cashback or potential free gifts So still works out more overall

where does it say Amazon purchases aren't eligible for the £100 cash back?

just wondering as I'd prefer to order from Amazon really

Thanks - but:

Attention:
9356: Voucher code Q7A-VIKINGRT2 is not valid.

I couldn't find the radio gift so ended up getting a free cool box instead :confused::smile:
Also got quidco, tracked full amount. Still not sure how to claim cash back need to look into that

Q7A-VIKINGRT2 (£20 off)

this was always the price without £15 discount as mentioned earlier in comments replace with free dab
http://www.viking-direct.co.uk/catalog/catalogSku.do?id=6905660&pr=QIK&cm_sp=dotd-_-ttp-_-wk6

last time I checked Amazon is not a Brother Authorised reseller and you wont get £100 cashback

cheaper on amazon

How good is the document feeder?

I am split between the idea of a ADF come with a printer or a professional scanner cost around £350.

cannot see the £15 discount.

Price increased to £232.80


expired.

bad review

http://www.expertreviews.co.uk/printers/all-in-one-printers/1402251/brother-mfc-l8650cdw-review

Great deal fantastic printer

That was pretty shoddy customer service. Went on live chat to enquire about the free gift, as now the portable radio, and the £15 off voucher isn't working. Thought they might offer a little something off on chat, like most decent websites do, but he just said printers are excluded from money off offers or free gifts :disappointed:

Hot! My dell just broke down yesterday after 4 years of (ab)use.

Good price OP

Showing £232 now.

You are allowed up to 2 free gifts. Add this code in search: Y22-8058729

It's a free 7 inch tablet..... old spec, but free.

Link appears broken?

Sorry but where is the £15 off code, cannot see it anywhere?? Can see the DAB radio but not the code?

How come I cant find any of the offers for the free radio or £15 off ?

​Tracked as a standard purchase, TV and electrical maybe are kettles, microwave etc

anyone know what the £15 discount code is? it says in OP until 10th Feb

£11.5 tracked in topcashback so will work out £103.3 inclusive for me

I use these at work and that's the first thing I do when it says out of ink. It's a very good price but too big for me at home. Have some heat.

Thank you...

same deal on printland, leo, ebuyer....and couple of other sellers

Good luck with Viking.

I tried to get a HL-L8250CDN off them last year when it was a really good price. Didn't turn up after weeks, then they said no stock, I think they just have terrible (or clever!) stock and price management systems. Took ages to get a refund too.

Just bought, as "sowotdis" says, free portable usb charged DAB Radio / MP3 (CF Card) player now instead of the £15 off. My purchased tracked on HUKD with 8.5% off (£16.30), hence final price for me is £116.50 (assuming the £100 cashback comes in as expected). The free radio thing being icing on cake (wanted one of those anyway).

Any idea on how expensive the toners might be? Or if they're refillable?

looks nice

We paid £200ish for this a year ago. Best printer we've had, really get on with it. Toner (compatible) is reasonable too

"Certifications & Standards: ISIS"

:confused:

Looks good, a set of 4 compatable toners are around £60, print approx 3,500 pages.

what about the 600dpi? compared to 1200dpi with inkjet printers...any thoughts?

dab radio instead of cash off now?

Hi ST30
You forgot to include VAT so I've edited to reflect the actual price

How do u get the £15 discount?

Claim the cashback or extra warranty here

Here's the link: http://www.viking-direct.co.uk/mb/skupage.do?skuid=6865704&pr=Q22 plus you can choose a 3 year warranty instead of the £100 reduction if you wish.

This is a ridiculously cheap price. I own the older model, Brother DCP-9020CDW, which amazon still sell for £185. These printers are large, but they're great quality. Toners can be bought cheaply if you get non-originals (no difference in quality). Can scan wirelessly to computer or to the cloud (google drive etc). I've never looked back. Changed my life really. At this price, let it change yours too.

Viking direct....check out their trust pilot reviews ! Still waiting on a refund from them 2 weeks late!

Looks like a good deal.

It's pretty tall though, so if you've got it under a shelf or similar then make sure you've got room to open the top to use the flatbed scanner.