This is nonsense. Thankfully you don't have to take products back to the retailer. If this were true I'd be stuck with a broken Lenovo laptop and Motorola smart watch after I moved to Spain. I just contacted the manufacturer who sorted it for me. It's usually faster to deal direct with the manufacturer unless it's in the the first 28 days.
All comments (86)
David_34
29 Jan 17#1
Forgot to add its features.
Moto ShatterShield Display
Great protection with a 5.4” AMOLED Quad HD display
48-hour battery
High capacity 3760 mAh battery powers through two days4
TurboPower charging Up to 13 hours of battery life in just 15 minutes
Water-repellent
Guarded by advanced nano-coating technology
But don't look at the numbers - actually read the reviews concerning receiving a damaged item or having to return an item
redondo5
30 Jan 172#12
wouldn't buy even if it was £150 from this retailer. really bad luck if something goes wrong
omniscient
30 Jan 171#13
This is a terrible company to deal with. Any thing wrong and you've had it!
itsgun4u
30 Jan 17#14
Bought from them before. Did not had a problem. But may not have same level of CS if something goes wrong.
kamania
30 Jan 17#15
But if phone is received in its condition as stated then surely for any issues one would be dealing with Motorola?
jayman1986 to kamania
30 Jan 171#17
not of its not UK model handset.
from Motorola warrant page "Claims under this Limited Warranty may only be made in the country of purchase."
These are most likely cheaper shipments from China. They are genuine Motorola but were made to be sold in other countries...
This Seller is actually a Chinese company.
amour3k to kamania
30 Jan 17#18
It's not Motorola your buying from is it?, so why should Motorola be lumbered with it? (if you think about it?).
Same way as if you buy an HP Laptop from Currys/PC World, you don't send it back to HP do you?, you rather immediately send it back to Currys/PC World?.
Same way as when I bought a dodgy Lenovo Laptop last year from Argos, when it went belly up (within it's warrantee period that is ... ) I sent it straight back to Argos to query the discrepancy, I didn't for the life of me even consider Lenovo as the rather viable 'option'? (not even once ..... )
This is nonsense. Thankfully you don't have to take products back to the retailer. If this were true I'd be stuck with a broken Lenovo laptop and Motorola smart watch after I moved to Spain. I just contacted the manufacturer who sorted it for me. It's usually faster to deal direct with the manufacturer unless it's in the the first 28 days.
taker920
30 Jan 17#20
Great price, nice one OP
Jamminator
30 Jan 171#21
Had to experience the misfortune of dealing with Motorola late last year when mine broke. Took them 6 weeks to fix the stupid thing, it got caught in a dispute between two repair centres Motorola uses. They even charged me to post it to them and a lot of money phoning their premium rate numbers to chase and it was a clear warranty claim. Great phone, awful manufacturer, Motorola that is!
ssjinzo
30 Jan 17#22
I think the issue is the phone is not made in Europe these are grey imports from China so the warranty is invalid when trying to make a warranty claim in Europe. It's the same with good bought over from USA no warranty from the manufacturer only warranty you do get is from the seller if they decide to help you out. A lot of sellers sell grey imports so any issues you will have to go to seller and the manufacturer will not do anything as the items warranty only cover from the country where the item should have been sold.
Deal_HUNT3R
30 Jan 17#23
Is this UK Stock...?
If not then it's a cold deal.
jasee
30 Jan 17#24
Note the £10 discount by subscribing to their newsletter only applies to orders over £500, you find that out after subscribing :disappointed:
bradford_dr
30 Jan 17#25
Motorola,
Bought by Lenovo,
Therefore is chinese.
zeberdys
30 Jan 17#26
Better off getting a good condition secondhand oneplus one for circa £100 we have been running two of these one new and one secondhand for last two years still going strong.
moneysm
30 Jan 17#27
even when I ordered moto g direct from moto it was recieved direct from China sent by dhl
gazza1970
30 Jan 171#28
I would pay the extra and buy from john Lewis,
bought identical phone from john Lewis and after 3 months it developed a problem with the microphone (common problem)
I called customer service who said return to my nearest jl store with it,
I went to my local jl store who was all apologetic and said I have 3 options,
1 was that they would have to order me a replacment from the warehouse as the store don't stock the phone, 2 choose another phone that they had in stock or 3 take a full refund.
I was surprised at my options as I was expecting the old well as you've had it the long then we will have to send it away for repair.
abhijitdash123
30 Jan 172#29
Q: How does your warranty work?
A: As products are being imported from overseas, the Original Warranty may not be applicable with your local dealer but eGlobal Central covers your item with our own 24-month warranty (12-month warranty for mobile, tablets and audio products) just as the original warranty. For more information, please refer to our Warranty Policy.
So NO UK WARRANTY :disappointed:
RedRain
30 Jan 171#30
Sorry good pruce but voting cold the retailer is a joke
basergorkobal
30 Jan 17#31
Grwat price. But no warranty, no deal
hamodah
30 Jan 17#32
This or lenovo P2 almost at the same price please?
spruceyb to hamodah
30 Jan 17#35
The P2 unless you're the type of person who is accident prone.
johnnyd57uk
30 Jan 17#33
Dreadful reviews of eGlobal online. Little or no customer service. They are a "virtual" company so they match you to the product. No shop front no nothing so if anything goes wrong you will have difficulties.
" We also do not operate a physical store. Therefore we can offer you items at lowest prices."
Amazing prices but thats the catch. Buy at your peril.
good phone but had to send mine back because of the pink line problem many of these suffer from. however Motorola are refusing to fix it claiming it's a faulty board and that's not covered by warranty
Tones
30 Jan 17#37
I world advise caution. I bought from cpw. Motorola don't allow them to do repairs so I had to send to Motorola. they don't accept returns outside country of purchase
Tones
30 Jan 17#39
also, if you drop this phone and break anything, they won't cover it. Not even the unbreakable screen
DatAlbino
30 Jan 171#40
I wonder how many people here have actually bought from the retailer and aren't just reading trustpilot.
I have bought 3 phones from them, including my current Mi5, all were shipped and delivered within a week, using tracked DPD, no customs to deal with, international versions only, all sealed.
My mum dropped her LE G4 from there, and it broke, of her own accord, and through PayPal I got a full refund 8 months after, despite it only having a 6 month warranty (which is UK eligible, unlike aliexpress) for example
1 thing I would say is of course use PayPal, they're amazing, but for fast, custom free, international version, cheap phones, with UK warranties, this is a great site
funny how a Xiaomi phone from gearbest, or some similar Chinese site, places with insane delivery times, poor CS and the same prices, get scorching, but eglobal with all these benefits, not so much. I don't get it.
dealcatcherer
30 Jan 17#41
checked your profile and you are legit, may I ask how long have you used them for?
I have no experience with them, however fail to see how they can offer it for such a small price compared with anyone.
I find it hard to trust. perhaps you can develop the PayPal warranty aspect? thanks
CaptainSocks
30 Jan 17#42
Didn't like mine.
You can cook an egg on it most of the time.
The screen IS shatterproof.
It's also a magnet for scratches...
stanlenin
30 Jan 17#43
Poor people are stupid. I have a yacht.
Tones
30 Jan 17#44
yeah I would rather have normal gorilla glass on a phone than the plastic they use on this phone
kramvic
30 Jan 17#45
Agree, too many sheep.
sonofaah
30 Jan 17#46
This or a huawei p9? (not lite) thanks
lmulli
30 Jan 171#47
Motorola, ****, I'll give it a miss. Slow software updates since Lenova took over, not for me alas.
gt4game
30 Jan 17#48
Worst retailer ever
noelphobic
30 Jan 17#49
Motorola's customer 'service' is abysmal.
noelphobic
30 Jan 171#50
Huawei
noelphobic
30 Jan 17#51
Neither. Lenovo and Motorola are part of the same company and their customer service sucks.
noelphobic
30 Jan 17#52
Did you pay be credit card? If so, your credit card provider is jointly liable under Section 75 of the Consumer Credit Act.
If it's any consolation, their repair centre is as (in)efficient as their customer 'service'. My Moto G4 went in for repair twice and it came back in worse condition each time.
DatAlbino
30 Jan 171#53
I am not privy to their pricing strategies, but remember, they can sell at foreign prices just like ZTE, or Xiaomi, etc...
PayPal covers you so that, if problems with the company arise, you can go straight thru PP and get a refund, they will produce a returns label and even cover returns up to £15 so its cool
It is the only chinese place I can find with 1 week delivery (without paying mad P&P + customs), nowhere else offers UK warranties, and they say in their Ts&Cs that they deal with customs.
3 phones down, all delivered by DPD tracked within a week, my mate bought a White Mi5 on my recomendation and had the same experience, use PP as the icing on the cake, you'll be fine
Tones
31 Jan 17#54
really does. they try everything to get out of repairing your phone. I have one with them currently. they want £260 to repair a known and common fault with this phone
Tones
31 Jan 17#55
visa debit card
lemongrab
31 Jan 17#56
Who are Lenova? They sound better than Lenovo
Tones
31 Jan 17#57
they couldn't be any worse
Bilbo1968
31 Jan 17#58
How did you get a full refund after 8 months through Paypal exactly? Maximum amount of time after purchase to make a claim is 6 months?
DatAlbino
31 Jan 17#59
Called them up, used the Sales of Goods Act and said I expected the phone to last well over 8 months, gave them the transaction, got asked some security, and asked if I had tried to contact the seller already
Had an approved refund within a day and returns covered by paypal back to eglobal
PayPal is so good that you can afford to buy from ANYWHERE and get a refund (within reason)
Bilbo1968
31 Jan 17#60
I use Paypal commercially and have done every day for 14 years and I've never heard of someone doing what you did - I guess you learn something new every day.
robdevil
31 Jan 17#61
? My Z Force is on January security update.
louiselouise
1 Feb 17#62
Phone seems amazing for the price, though some grumbles about the camera? Comments about overheating (?) and mixed reviews with the vendor are putting me off though (like everyone else).
"The 5-megapixel selfie-camera is one of the best available, but the front-facing flash does little to help anything taken more than an arm’s length away.
The camera app, however, is poor. I got much better results from the camera using Google’s free camera app. I found the Motorola camera app consistently failed to focus where I wanted it to in standard tap-to-shoot mode; the drag to focus is clumsy compared to simple tap to focus."
(I use the app Vignette, wonder if that would help?)
The Force X is better, has a better processor and better screen.
StoneyWales
16 Feb 17#75
Big concern about the warranty with this. Yet I am very tempted. I like the look of this phone.
StoneyWales
16 Feb 17#76
Gone for it, got at least 6 months cover with PayPal whatever happens.
Zeb
16 Feb 17#77
This phone was discontinued last November, five months ago.
amour3k
17 Feb 17#78
Thanx.
solocomo73
5 Mar 17#79
Ordered, heat added.
amour3k
5 Mar 17#80
That is a LOT of Phone to casually discontinue down the toilet for a pricey timely sum of £200+ I'd have thought?.
Or am I mistaken ...
solocomo73
8 Mar 17#81
still available on the Motorola website so surely means its not discontinued yet??
solocomo73
13 Mar 17#82
how are you finding your new X Force? my order is being shipped today! :wink:
solocomo73
17 Mar 17#83
My phone arrived today ...only took 4 days to arrive! Have to say for £209.99 it's an amazing piece of kit!! :wink:
robertfrancis1975 to solocomo73
19 Mar 17#85
did you buy this deal?
jasee
19 Mar 17#84
I have mine, the best thing compared to 'old' motorolas in the battery life. If you're not actually using it to phone or on the Internet it can easily be several days. I never got more than 24 hours out of the other motorolas
Dr37
19 Mar 17#86
Unfortunately snapdragon 810 gets too hot and drains the battery and on extensive tasks gets too hot also otherwise a good phone.
Opening post
John Lewis £479 with watch,
Appliance Direct £399.00
Register your email to get further discount of 5.99.
It is best phone for £205 with free delivery in UK
Pay with Paypal to play safe.
Top comments
This site is crazy there is no logic to it.
http://www.hotukdeals.com/deals/moto-x-force-1580-220-eglobal-central-2598827
All comments (86)
Moto ShatterShield Display
Great protection with a 5.4” AMOLED Quad HD display
48-hour battery
High capacity 3760 mAh battery powers through two days4
TurboPower charging Up to 13 hours of battery life in just 15 minutes
Water-repellent
Guarded by advanced nano-coating technology
Processor
Ultra-powerful Qualcomm Snapdragon 810 processor
21 MP camera
Captures beautiful, true-to-life images in any light
For details :
https://www.motorola.co.uk/products/moto-x-force?&utm_medium=cpc&utm_source=google&utm_campaign=UK+-+Brand+-+Moto+X&utm_content=force+-+Exact&utm_term={motorola+moto+x+force}&gclid=CK3Cn8PG6NECFQoA0wodm8cE8g
Motorola selling it for £449.
check this link: -
http://www.theverge.com/circuitbreaker/2016/10/5/13171754/motorola-android-nougat-update-list
Features from the seller website:
Qualcomm MSM8994 Snapdragon 810
- 64 GB, 3 GB RAM, microSD
- 5.4" AMOLED capacitive touchscreen, 2560x1440, 540ppi, Shatterproof protection
- 21 MP Rear Camera, f/2.0, phase detection autofocus, dual-LED (dual tone) flash
- 5 MP Front Camera, f/2.0, LED flash
- Wi-Fi 802.11 a/b/g/n/ac, dual-band, hotspot
- Bluetooth v4.1, A2DP, EDR, LE
- Non-removable Li-Ion 3760 mAh battery
Anything goes wrong, use this link :-
https://motorola-global-en-uk.custhelp.com/app/mcp/service
https://www.ekomi.co.uk/review-eglobal-central-uk.html
https://uk.trustpilot.com/review/eglobalcentral.co.uk
But don't look at the numbers - actually read the reviews concerning receiving a damaged item or having to return an item
from Motorola warrant page "Claims under this Limited Warranty may only be made in the country of purchase."
These are most likely cheaper shipments from China. They are genuine Motorola but were made to be sold in other countries...
This Seller is actually a Chinese company.
Same way as if you buy an HP Laptop from Currys/PC World, you don't send it back to HP do you?, you rather immediately send it back to Currys/PC World?.
Same way as when I bought a dodgy Lenovo Laptop last year from Argos, when it went belly up (within it's warrantee period that is ... ) I sent it straight back to Argos to query the discrepancy, I didn't for the life of me even consider Lenovo as the rather viable 'option'? (not even once ..... )
This site is crazy there is no logic to it.
http://www.hotukdeals.com/deals/moto-x-force-1580-220-eglobal-central-2598827
If not then it's a cold deal.
Bought by Lenovo,
Therefore is chinese.
bought identical phone from john Lewis and after 3 months it developed a problem with the microphone (common problem)
I called customer service who said return to my nearest jl store with it,
I went to my local jl store who was all apologetic and said I have 3 options,
1 was that they would have to order me a replacment from the warehouse as the store don't stock the phone, 2 choose another phone that they had in stock or 3 take a full refund.
I was surprised at my options as I was expecting the old well as you've had it the long then we will have to send it away for repair.
A: As products are being imported from overseas, the Original Warranty may not be applicable with your local dealer but eGlobal Central covers your item with our own 24-month warranty (12-month warranty for mobile, tablets and audio products) just as the original warranty. For more information, please refer to our Warranty Policy.
So NO UK WARRANTY :disappointed:
" We also do not operate a physical store. Therefore we can offer you items at lowest prices."
Amazing prices but thats the catch. Buy at your peril.
I have bought 3 phones from them, including my current Mi5, all were shipped and delivered within a week, using tracked DPD, no customs to deal with, international versions only, all sealed.
My mum dropped her LE G4 from there, and it broke, of her own accord, and through PayPal I got a full refund 8 months after, despite it only having a 6 month warranty (which is UK eligible, unlike aliexpress) for example
1 thing I would say is of course use PayPal, they're amazing, but for fast, custom free, international version, cheap phones, with UK warranties, this is a great site
funny how a Xiaomi phone from gearbest, or some similar Chinese site, places with insane delivery times, poor CS and the same prices, get scorching, but eglobal with all these benefits, not so much. I don't get it.
I have no experience with them, however fail to see how they can offer it for such a small price compared with anyone.
I find it hard to trust. perhaps you can develop the PayPal warranty aspect? thanks
You can cook an egg on it most of the time.
The screen IS shatterproof.
It's also a magnet for scratches...
If it's any consolation, their repair centre is as (in)efficient as their customer 'service'. My Moto G4 went in for repair twice and it came back in worse condition each time.
PayPal covers you so that, if problems with the company arise, you can go straight thru PP and get a refund, they will produce a returns label and even cover returns up to £15 so its cool
It is the only chinese place I can find with 1 week delivery (without paying mad P&P + customs), nowhere else offers UK warranties, and they say in their Ts&Cs that they deal with customs.
3 phones down, all delivered by DPD tracked within a week, my mate bought a White Mi5 on my recomendation and had the same experience, use PP as the icing on the cake, you'll be fine
Had an approved refund within a day and returns covered by paypal back to eglobal
PayPal is so good that you can afford to buy from ANYWHERE and get a refund (within reason)
Tons of reviews out there:
http://www.trustedreviews.com/moto-x-force-review-camera-and-verdict-page-3#tr-review-summary
http://www.expertreviews.co.uk/motorola/motorola-moto-x-force
http://www.techradar.com/reviews/phones/mobile-phones/motorola-moto-x-force-1307799/review
http://www.pocket-lint.com/review/136304-motorola-moto-force-review-not-all-it-s-cracked-up-to-be
http://www.pcadvisor.co.uk/review/smartphones/moto-x-force-review-3629895/
https://www.theguardian.com/technology/2015/dec/21/motorola-moto-x-force-review-great-phone-screen-cant-break
"The 5-megapixel selfie-camera is one of the best available, but the front-facing flash does little to help anything taken more than an arm’s length away.
The camera app, however, is poor. I got much better results from the camera using Google’s free camera app. I found the Motorola camera app consistently failed to focus where I wanted it to in standard tap-to-shoot mode; the drag to focus is clumsy compared to simple tap to focus."
(I use the app Vignette, wonder if that would help?)
http://www.stuff.tv/motorola/moto-x-force/review
http://www.notebookcheck.net/Motorola-Moto-X-Force-Smartphone-Review.161372.0.html
We've received your order details, and we're expecting your parcel shortly
02 Feb 2017 16:00 Manchester Your parcel is on its way
http://www.hotukdeals.com/deals/moto-g4-plus-64gb-4gb-ram-from-229-motorola-2617334
Or am I mistaken ...