heat added, looks like I'll be buying yet another bag for the Mrs :confused:
Yogibear1234
2 Jan 171#4
Fab bags I have bought lots from guess and you can also add a gift box to order for 1p it's great to give extra protection in transit and a great box to keep it in for storage
The_IMF
2 Jan 172#5
Be careful with Guess. They are terrible with returns. I had to raise a case with my credit card company to get them to finally authorise a return!
welshpolarbear
2 Jan 17#6
Thanks The_IMF. Just checked their returns policy and it's not exactly well written....
You can return any product you don't like within 30 calendar days from the date of receipt. We invite you to try our products without removing their tags and seals, otherwise the return won't be authorized.
Guess products are covered by a warranty, so you can return the defective item within 2 years from the date of receipt.
We will refund exclusively the products actually received by our warehouse.
If the item is not in its original condition or if the defect is not accept any refund will be made and the return will be sent back to you.
Returns are always free, if previously authorized by our Customer Service.
If the package will be returned to our warehouse without a return authorization and without the tracking number given, GUESS will not refund the shipping costs.
The_IMF to welshpolarbear
2 Jan 171#11
Read these reviews. Don't believe in their returns procedure. The telephone number doesn't work and they don't respond to emails.
Opening post
The bag in the picture is Taree small logo handbag, was £65 now £32.50
https://www.guess.eu/en/Catalog/View/women/bags/marian-quilted-insert-handbag/HWSG6536060
Marian quilted handbag was £99 now £49.50
https://www.guess.eu/en/Catalog/View/women/bags/sissi-large-handbag/HWSISSP6406
Sissi large shopper was £99 now £49.50
https://www.guess.eu/en/Catalog/View/women/bags/delaney-small-crossbody-bag/HWVL4535720
Delaney cross body bag was £55 now £27.50
Loads of other styles and colours to choose from
Free shipping and free returns
All comments (28)
You can return any product you don't like within 30 calendar days from the date of receipt. We invite you to try our products without removing their tags and seals, otherwise the return won't be authorized.
Guess products are covered by a warranty, so you can return the defective item within 2 years from the date of receipt.
We will refund exclusively the products actually received by our warehouse.
If the item is not in its original condition or if the defect is not accept any refund will be made and the return will be sent back to you.
Returns are always free, if previously authorized by our Customer Service.
If the package will be returned to our warehouse without a return authorization and without the tracking number given, GUESS will not refund the shipping costs.
https://uk.trustpilot.com/review/www.guess.com
Most of their stuff comes to you from China and if you are buying clothes, are not sized correctly.