I have family in America and usually use this app quite a bit to call them, but had a message today to say that UK calls are now free. Doesn't seem to be any conditions, other than it's landline only. Hope this helps someone. My first deal so apologies if it's in the wrong place.
Also free £1 credit - user10234 Also free worldwide SMS - QuantumX Also free calls to China - dmn001
Latest comments (62)
buglawton
30 Mar 17#62
I believe someone's already tried using it abroad via data only without success.
AP-Deal
30 Mar 17#61
So in short, while you are abroad, pleas euse the option below which will place the call using wifi/data and avoid the roaming charges, the quality will depend upon the internet speed:
You can however select ‘Travel Mode’ from within the App settings which will restrict the App to making calls over Wi-Fi only. This can then be used connected to Wi-Fi* anywhere in the world (*Wi-Fi charges may apply).
I hope it helps someone.
AP-Deal
30 Mar 17#60
I think I found the answer to my question and it looks like you will not be able to use this app from abroad without paying roaming mobile minutes chargesunless you turn on ravel mode within the app)...please see below:
What is the App Access Number?
The App Access Number is the telephone number that the App uses to get through to our international telephony service. This number is free to call for Tesco Mobile customers.
Can I use the App whilst roaming?
We do not recommend this as you may be charged extra for calling the access number while roaming abroad.
You can however select ‘Travel Mode’ from within the App settings which will restrict the App to making calls over Wi-Fi only. This can then be used connected to Wi-Fi* anywhere in the world (*Wi-Fi charges may apply).
AP-Deal
30 Mar 17#59
Same thing happened to me today when I tried to use the app to call a UK landline, it then dialed a 03300010254 number and call got connected(using my mobile minutes rather that data I suppose)...so I wonder how this will work when you are abroad..has anyone else got similar experience?
buglawton
23 Mar 17#58
I found a 4 min outgoing cal in my iPhone 'recents' to a contact that the app created called "Tesco International Calling". 03300010254. It coincided exactly with a call I made via the app itself. I assume it's because my phone could not find a wifi signal. Strange though, the Settings in the app give no hint that it'll use anything other than wifi or mobile data to make calls!
redondo
12 Mar 17#57
How is this working for everyone ?
Has anyone found a way to sign up if you are not in the UK ?
or can someone sign up for me if it must be a UK ISP ?
Thanks
martinelsen
1 Feb 17#56
I'm in the USA and tried using this and it all seems okay, the uk landline rings and the person answers, but then it just goes dead.
Happened a couple of times now.
Shame really as this would've been really handy.
buglawton
29 Jan 17#55
That landing page is also a fail on another level - marketing. It should have had 5 example rates, some EU, some Asia etc. Then the words 'click here to see all rates/search destination/see dropdown'. Look at the equivalent cheap dialling page from say Three: support.three.co.uk/SRt…161,Case=obj(6153)
seaniboy
27 Jan 17#54
Hell no html annoys me more than the humans with bad attitudes X) I did try studying it way back then changed career, thankfully, could be as recently I was told I had the eye sight of a teenager lol most probable because I've a brain with eyes like a hawk too lol, no biggie, most people would have missed a 'download' icon as a drop down menu.
zerocrop
27 Jan 17#53
Yes your mobile number will be presented as the caller line ID if you register your mobile on the app and then use it to call your landline.
buglawton
27 Jan 17#52
Excellent info. Tempted to register the app if only to see if my mobile's number comes up as the originating number when I make a voice call on the app. In fact I've been hoping for a long time that 18185 which I use a fair bit would release a phone app with unified billing to the main 18185 account. This Tesco deal may mean I can abandon 18185.
buglawton
27 Jan 17#51
I think it more likely burned the brains of the web designer, maybe you are one, might explain why you don't expect a plain and simple wysiwyg result from the off. A key landing page that just shows Afghanistan and some call prices. Oops.
zerocrop
26 Jan 17#50
I guess you possibly could as it relies on wifi (so long as you set it to do so). However, I've not tried using it from overseas as yet. But I have used this app for calls to UK landlines from Morocco:
Oddly, although it appears to be a text app, I've not managed to get it to send a text but I have used it for voice calls!
deewbee
26 Jan 17#49
so could you use this abroad to call to uk landline???
zerocrop
26 Jan 17#48
No, all international destinations are offered. For instance a call to an Irish landline is charged at 1p per minute and to an Irish mobile at 2p per minute (note that there would be a 4p connection charge. However, sending an SMS to an Irish mobile would be free and would not attract the connection charge. Further, it seems that all national and international SMS messages are free to send.
To deal with the last part of your question. You register your mobile on the app. So, when you send an SMS message it appears to have come from your mobile and so the recipient responds in the normal way. The sent SMS does not, like with some applications, appear to arrive from some third party number that is often quite expensive for the recipient to respond to.
In anticipation of your next question. Your mobile number does not need to be a Tesco mobile number. Mine isn't and the service seems to function as I have described above. Though I have not sent an international SMS, I have sent several national SMS messages and I have made several app to UK landline calls and these are free.
seaniboy
26 Jan 17#47
? defunct card ?
seaniboy
26 Jan 17#46
Tesco shareholder ? X)
seaniboy
26 Jan 17#45
2 great minds :wink:
seaniboy
26 Jan 17#44
Afghanistan is the first on the list lol, if you look to the right of it you will see a downwards arrow, click it, it is a drop down menu! X)
Stay away from the hair dye unless you are going brunette, the peroxide is burning your brains along with mobile use X) X) :wink:
deewbee
26 Jan 17#43
on call rates page, click the arrow and select the country to show rates
seaniboy
26 Jan 17#42
Expired ?
I got a app alert a couple of hrs ago "with a balance you can text free internationally, just top up"
But also, a bundle is offered for texts. How do people reply to you if the app is not linked with a Tesco Mobile account?
redondo
26 Jan 17#40
I have the same problem , it says it will not work on my Android devise ,
does it need Android 6 or ??????
supersue
26 Jan 17#39
Heat for an interesting find!X)
seaniboy
25 Jan 17#38
Got my £1.
If available prefer Wifi or mobile data network rather than your local mins ON
Allow calls over mobile data calls will be connected via 3/4G ON
And I get international texts with replies to my regular text message inbox.
Winner for me!
HEAT!
Proveright
25 Jan 17#37
I have tried downloading the app from google play store on two different android phones and it wont install.
zerocrop
25 Jan 17#36
Yes this is correct as I see it. If you set it to only use wifi, then calls to UK landlines are free, there is no charge and there is no connection charge. It appears that if you use the app and wifi, you can send text messages to UK mobiles for free, and, it looks to me like using the app allows you to send texts for free worldwide. Certainly when I looked, it is possible to send a text for free whilst using the app and wifi to a mobile registered in Eire
repeat3r
25 Jan 17#35
Allows me to make use of my defunct card that only received txt and can now send. Brilliant.
gazidoc
24 Jan 17#34
Hi rally - Yes, Hangouts/Gvoice is free for North American numbers only, as mentioned in my post. It was aimed at the OP as they have family in the States.
delphinid
24 Jan 17#33
I installed the app and got the £1 credit then used it to call a UK landline from the UK using wi-fi and still have £1. credit
redondo
24 Jan 17#32
Tesco International app does not shop up on the USA Play Store ,
is there another way to get it ?
Thanks for your help
rally
24 Jan 17#31
Google voice/hangouts only works with US numbers?
If not how does one go about setting it up to make free calls?
gazidoc
24 Jan 17#30
For OP and anyone else that phones to the US/Canada - Google Hangouts (IOS and Android) does it for free over wi-fi. If you've wangled a Google voice account they can phone you back too. I also use it to send/receive free SMS's to friends and family in the States.
hutokdeals
24 Jan 17#29
Do any VOIP experts know if the SIP settings can be extracted so I can use the free calls on my home VOIP? Doesn't look like anything has been extracted yet. Here's hoping.
deewbee
24 Jan 17#28
looks like this could be a good option when on holiday in Turkey (which falls outside Europe from a mobile company point of view!) - also likelihood is connection will be better than on Skype (hopefully)
Proveright
24 Jan 17#27
I am trying to figure it out too. Sevidently you download the app and if you select travel mode it will only use your wifi. Then call any number , except for premium rate and some 08 numbers. You only get charged if connected, and there is a 4p connection charge, then 1p per minute calls . You can top as little as £3 in store otherwise £5 up, and credit lasts 180 days.
It appears a good deal for dialing abroad. Due to the connection charge, for landline numbers you would be betters with a 3 Sim and 1p over minute. Not sure about mobile numbers. Would appreciate anyone's comments.
gwapenut
24 Jan 17#26
Looks like there is a 4p connection charge for the landline calls?
Edit - on another page it says "No connection fee when you use the app"
wildecat
24 Jan 17#25
This is nothing to do with Tesco mobile, all you moaners. It's a phone app that uses wifi/mobile data.
farhad96
24 Jan 17#24
heat for facejacker :grin:
deewbee
24 Jan 17#23
Interesting.... checked the site and it is a little vague about roaming, just wondering of you can use this abroad to call a UK LANDline, and if so what charges would apply, and what effect on your normal mobile supplier charges? anyone???
rodman
24 Jan 17#22
Talk to me!
roooby
24 Jan 17#21
Heat for the picture alone!
Johnlenham
24 Jan 17#20
Ive still yet to use my 4G when in the EU as I always get greeted by some horrendous looking prices via text message wherever I go with Tesco. Shame my si monly is so damn cheap with them moving hardly seems worth it. Data is far more important to me than calls to landlines.. but Ill pick up the app regardless I guess..
MynameisM
23 Jan 17#19
not to normal landlines or can u .
phil12100
23 Jan 17#18
Talk to me.... I've had wooden ladders in my family....
dmn001
23 Jan 17#17
Free calls to China too.
The Android app seems to have a lot of bad reviews about poor call connection/quality, taking credit off after call ended/dropped, and credit expiring after 180 days.
thewudz
23 Jan 17#16
Does it come with free ring-dings?
nipstyler
23 Jan 17#15
But not to landlines...
kingfisher
23 Jan 17#14
Maybe I've missed something here, but if you have Messenger installed on your phone, you can make free calls, free video calls anywhere?
dreamsofubuntu
23 Jan 17#13
So does this use yours phones data and wifi? I'm assuming you can only make calls through this and not receive them? seems like it might be good if your on holiday
Opening post
Also free £1 credit - user10234
Also free worldwide SMS - QuantumX
Also free calls to China - dmn001
Latest comments (62)
You can however select ‘Travel Mode’ from within the App settings which will restrict the App to making calls over Wi-Fi only. This can then be used connected to Wi-Fi* anywhere in the world (*Wi-Fi charges may apply).
I hope it helps someone.
What is the App Access Number?
The App Access Number is the telephone number that the App uses to get through to our international telephony service. This number is free to call for Tesco Mobile customers.
Can I use the App whilst roaming?
We do not recommend this as you may be charged extra for calling the access number while roaming abroad.
You can however select ‘Travel Mode’ from within the App settings which will restrict the App to making calls over Wi-Fi only. This can then be used connected to Wi-Fi* anywhere in the world (*Wi-Fi charges may apply).
Has anyone found a way to sign up if you are not in the UK ?
or can someone sign up for me if it must be a UK ISP ?
Thanks
Happened a couple of times now.
Shame really as this would've been really handy.
support.three.co.uk/SRt…161,Case=obj(6153)
play.google.com/sto…Now
Oddly, although it appears to be a text app, I've not managed to get it to send a text but I have used it for voice calls!
To deal with the last part of your question. You register your mobile on the app. So, when you send an SMS message it appears to have come from your mobile and so the recipient responds in the normal way. The sent SMS does not, like with some applications, appear to arrive from some third party number that is often quite expensive for the recipient to respond to.
In anticipation of your next question. Your mobile number does not need to be a Tesco mobile number. Mine isn't and the service seems to function as I have described above. Though I have not sent an international SMS, I have sent several national SMS messages and I have made several app to UK landline calls and these are free.
Stay away from the hair dye unless you are going brunette, the peroxide is burning your brains along with mobile use X) X) :wink:
I got a app alert a couple of hrs ago "with a balance you can text free internationally, just top up"
tescointernationalcalling.com/cal…es/
But also, a bundle is offered for texts. How do people reply to you if the app is not linked with a Tesco Mobile account?
does it need Android 6 or ??????
If available prefer Wifi or mobile data network rather than your local mins ON
Allow calls over mobile data calls will be connected via 3/4G ON
And I get international texts with replies to my regular text message inbox.
Winner for me!
HEAT!
Brilliant.
is there another way to get it ?
Thanks for your help
If not how does one go about setting it up to make free calls?
It appears a good deal for dialing abroad. Due to the connection charge, for landline numbers you would be betters with a 3 Sim and 1p over minute. Not sure about mobile numbers. Would appreciate anyone's comments.
Edit - on another page it says "No connection fee when you use the app"
It's a phone app that uses wifi/mobile data.
Data is far more important to me than calls to landlines.. but Ill pick up the app regardless I guess..
The Android app seems to have a lot of bad reviews about poor call connection/quality, taking credit off after call ended/dropped, and credit expiring after 180 days.