Hmm! This looks suspiciously similar to the piece of junk I bought from Russell Hobbs which lasted nearly 10 months before the lid broke off!
Great price, just not convinced it will last!
dt_matthews to willysnapper
5 Dec 161#3
If it only lasted 10 months then presumably they replaced it for you?
ellbee
5 Dec 162#2
At least you get three years guarantee with this!
willysnapper to ellbee
5 Dec 16#4
Same with RH but just fed up that they can't design a decent product!
willysnapper
5 Dec 161#5
No, because it failed in a disgustingly short time, they thought it somehow acceptable, and directed me to Amazon who refunded my money, however since part of the payment was from a "gift voucher", they were not prepared to reinstate that!
So not a good experience,
dt_matthews
5 Dec 16#6
That is poor.
littel helper
5 Dec 16#7
i had similar experience with Amazon.
ordered laptop few months back. they said delivered it at my address. I did not see any delivery driver on said date. they were having none of it. said according to drivers tracking , driver was at around that address on that date :confused: .
checked with neighbours no sign of laptop.
in the and I had to write to chief executive of Amazon to get my money back. shocking experience that was. normally they quite good.
iwantahotdeal
5 Dec 16#8
Broke really quickly
VDisillusioned
5 Dec 16#9
I bet this is better quality than Russel Hobbs. I recently bought one of their glass kettles to replace a Bush glass kettle that came from Argos in 2007 to replace a RH kettle that was the one involved in the dodgy loose handle recall fiasco back then. If you don't know about that, it was where a Russell Hobbs kettle had a manufacturing flaw where the handle could detach when the kettle was full. Russell Hobbs became aware of the problem and had an internal recall to fix the kettles that they had not sold yet. All fine and dandy but they didn't bother to issue a recall to people who had already bought the kettles because "they didn't consider it a serious hazard"! I think the TV show Watchdog became involved, then Trading Standards and they were forced to recall the kettles. So I bought the very cheap Bush glass kettle and it was great for eight years, or so, until the lid mechanism failed. To replace it the only 3kW glass kettle, at a reasonable price, I could find was a Russel Hobbs and so reluctantly I bought that. Frankly it feels like a POS, very flimsy lid mechanism and it has tripped the ring main RCD once already. If the Silvercrest had been available then, I might have bought one of those. In my experience Lidl electrical goods seem to be of very reasonable quality - certainly much better than RH. The only reason I might not have is because it is probably only 2kW rather than 3.
118luke
5 Dec 162#10
Seriously am i the only person that looks after their stuff? Had our Russel Hobbs kettle for coming upto 2 years now and nothing has broken off it and it works perfectly? Certainly no less in quality than any other kettle ive had previously either??
Think some people are just ham fisted!
deathtrap3000 to 118luke
5 Dec 16#11
You are just lucky.
VDisillusioned to 118luke
5 Dec 16#12
Well I had a Russell Hobbs kettle 9 years ago and it was rubbish from day one, though the handle of mine didn't fall off lot's of people's did and RH pretended there was no problem when there was. I've now had another for two months and it's also rubbish, I'm not sure if it's potentially dangerous like the last one, but I'm not too happy that it managed to trip the house electrics the other week. Perhaps your perception of quality is poor?
mrbargain to 118luke
5 Dec 16#19
We've had two of the Russell Hobbs version and the lid broke on both of them pretty quickly. We do live in a hard water area and I put it down to that rather than ham-fistedness. They've changed the design of the lid now and I've just got one to see how it goes - hopefully third time lucky...
Opening post
available 11th Dec
All comments (28)
Great price, just not convinced it will last!
So not a good experience,
ordered laptop few months back. they said delivered it at my address. I did not see any delivery driver on said date. they were having none of it. said according to drivers tracking , driver was at around that address on that date :confused: .
checked with neighbours no sign of laptop.
in the and I had to write to chief executive of Amazon to get my money back. shocking experience that was. normally they quite good.
Think some people are just ham fisted!