Has anybody seen this £10 cashback getting understood at all ? I seem to have seen is people complaining the usual cashback being tracked but not the additional £10 even though they activated for their account.

Read the terms. It isn't difficult to understand. I can't believe so many people are still asking this question.

Just had the exact same happen to me, I ordered 4 items at once but it's been split into 3 different tracked purchases...

Don't know if it's been mentioned, but Debenhams are still offering a free £5 voucher for all c&c orders over £30 if that helps anyone decide :smiley:

PLEASE READ THE TERMS - its on the front page for all to see "

Please note: We'll add your £10 cashback bonus to your account once your purchase has been confirmed.

hi
do I need to spend 25 exluding VAT?

Terms State



All information detailing how to receive the £10 bonus forms part of these terms and conditions. It is a condition of participation that all rules are accepted as final and that the participant agrees to abide by these rules. Participation will be taken to mean acceptance of these terms and conditions.
The information given in these terms and conditions is correct, but Quidco reserve the right to change any of the below without prior notice.
Participation is by eligible account holders making a cashback qualifying purchase at either Feel Unique, Look Fantastic, Debenhams, Boots, Beauty Expert or albeauty.com, and opting in via email link or link on homepage, http://www.quidco.com/incentives/beauty-ten-bonus-1. A qualifying purchase requires the member to opt in and make a cashback earning purchase through the Quidco site, via the specified retailer pages, by 23:59pm on 14 December 2016.
Quidco holds a list of account holders eligible for this promotion. Ineligible account holders will not receive communications regarding the promotion from Quidco and will not be entitled to receive the £10 bonus.
If a claim is raised on a qualifying purchase the £10 bonus will not be given until the claim has been resolved and the claim approved.
The £10 bonus will be automatically added to users' accounts 3 days after the purchase has been confirmed by the retailer.
Quidco shall not be responsible for lost connections, miscommunications, failed computer transmissions or technical failures. Proof of submission is not proof of receipt.
Uses of personal data received by Quidco in the course of the promotion are subject to Quidco's data protection policy.
Quidco reserve the right to remove any account holders from the promotion that they feel may breach any of these terms and conditions or may bring the participant or the promotion into disrepute.
This includes purchases that may be fraudulent or otherwise contrary to the spirit of the promotion.
Any decision made by Quidco is final and no correspondence will be entered into.
Minimum spend of £25 applies. Excludes delivery.

VAT is ok. it excludes delivery but most do free anyway

Did the Nike one a few days back. Not tracked. Opened up support ticket although I did the order on my phone

Did the Bookpeople last week and thats tracked and paid fine

Read the T&C;s, they say will be added 3 days after confirmed not 3 days after tracked . . . . .

The payments will come through after the initial cash back amount is confirmed, not just tracked, which usually takes months!! I just had one confirmed from April!

These £10 bonus deals from quidco are making me spend WAY more than I should!

Great offer if you're eligible, not on my account unfortunately! I used the Nike one the other day but I'm not sure if it tracked properly because I spent £50 including VAT.

If you use your points with Boots, will the cashback bonus still be tracked?

So if I spend £25 and it tracks without vat I won't get the bonus?

How do you know if your eligible? Cheers

Not bad Gucci rush 50ml is £25.99 so £15.99 after bonus

Smoking <3

I am not sure if we can trust Quidco. Ive made an purchase of 65 pounds at M and S. Supposed to get 10 pounds cashback but still Quidco havent confirmed the 10 pound cashback. Created an Claim, none answered. I am not sure its going to work. Its cold .Its kind of Scam. Dont trust

Nice deal but I've given up on Quidco now. Too many transactions not tracked, claims rejected and general customer service problems. I did a couple of these £10 offers earlier in the month but to be honest I'll be surprised if they actually pay out

I'm not eligible for this offer according to Quidco,so must be account specific only!shame as it is a good deal,at places where I shop a lot

If you use discount codes on the websites will this nullify the quidco offer from being tracked etc?

Has anybody seen this £10 cashback getting tracked at all ? I seem to have only the usual cashback being tracked but not the additional £10 even though I activated for my account.

Live chat and they will clarify. Gets added at the end

This is the 4th £10 offer I've used now. I hope they all pay out :smile:

"Quidco holds a list of account holders eligible for this promotion. Ineligible account holders will not receive communications regarding the promotion from Quidco and will not be entitled to receive the £10 bonus"

I've not received any emails from Quidco re this offer, so assume it means I'm not eligible even though the link from OP allows me to opt in...?

PLEASE READ THE TERMS - its on the front page for all to see "

Please note: We'll add your £10 cashback bonus to your account once your purchase has been confirmed.

Thanks

I haven't shopped online at Boots for years. £100 order late last night :disappointed:

hopefully on Thursday as usual, boots will have spend £50 and get £10

Is this showing as expired? It is on mobile app

In for me and Boots S&G Star Gift £20 after cashback - fab

Thanks, I missed the last Quidco / Boots offer last week.

is this offer to anyone or selective emails

​thanks

I used the code on feelunique which probably means I've screwed it up.

Thanks activated! Don't know what to buy now!

Don't know if it's been mentioned, but Debenhams are still offering a free £5 voucher for all c&c orders over £30 if that helps anyone decide :smiley:

Wouldn't say that you're guaranteed to get the cashback though. Great find it it works.

Can i do more than one order, ie boots AND Debenhams?

Thank you.i will check it out xxx

I am spending far too much time browsing Debenhams...

If you are going to spend at Debenham's or Boot's, Nationwide 'rewards' are offering 6% for Debenham's purchases and 10% for Boot's purchases.

Yeah I got that too. I wonder how long all this robbing Peter to pay Paul can carry on before it catches up with these companies?

this site is costing me too much.. good find OP!

thankyou

Heat added, but I won't be opting in this time, too many declined payments on my account.

The amount of declines is getting worrying to be honest.

Boot's usually tracks within 1 hour and has today, so all is well so far.

They owe me £10 from a previous offer, don't know if I'll ever get that!

This is targeted at 'Beauty', but can you buy anything from Debenhams?

All these deals from Qco at the mo are really good assuming they pay out. Have to say though any time I've had issues, have found Qco support quite rude and unhelpful.

i did this a couple of weeks ago gor Noots spend,hadnt tacked yodate,set up a query ticket but still not heard back from quidco

This is so true. There is no point in being politically correct. These people repeatedly complaining about not having received/tracked their £10 from the recent promotions are just either too lazy to read or just a bit dim-witted.

Never had this happen before but i opted in for the £10 bonus made a purchase for £33 and the 3 items bought together as one order have all tracked in separate transactions on quidco taking the amount under the £25 min spen hope this is not another quidco sneaky move.
Maybe a quidco rep can come on and help out here please !

can I use it multiple times?

Just had the exact same happen to me, I ordered 4 items at once but it's been split into 3 different tracked purchases...

Ok i'm going to get onto chat tomorrow when they are back on, but seems very strange i have never had this happen in 11 yrs and over a grand paid out. As it a quidco bonus not store bonus quidco cannot really get out of paying when i show them the order number as one purchase .

As someone else mentioned do you have to buy clothes or can you buy other stuff eg at Debenhams i might fancy some bedding or toys or other non clothes. When I opted in it doesn't seem to mention clothes?? Thanks

I think the eligible persons are the ones confirmed as opted in.

Correct, here is what I got when I opted in

​Please tell us what they say, I've just realised mine did the same. Broken into £24.20 and £8.00. Going to be hell to pay if they think I'm that stupid.

I was panicking a bit, realised shop had been broken into beauty gift and clothing, thought aha, that's how they've got us. But just re read t and c with fine tooth comb and it does not specify beauty anywhere, nor dept.

"Great news! You've qualified for your £10 cashback bonus
Offer activated! Nice work, you're part of an exclusive group.

Simply shop online at either Feel Unique, Look Fantastic, Debenhams, Boots, Beauty Expert or albeauty.com, via Quidco, and a make a purchase of £25 or more (excluding delivery) by 23:59pm on 14 December.

Please note: We'll add your £10 cashback bonus to your account once your purchase has been confirmed.

All information detailing how to receive the £10 bonus forms part of these terms and conditions. It is a condition of participation that all rules are accepted as final and that the participant agrees to abide by these rules. Participation will be taken to mean acceptance of these terms and conditions.
The information given in these terms and conditions is correct, but Quidco reserve the right to change any of the below without prior notice.
Participation is by eligible account holders making a cashback qualifying purchase at either Feel Unique, Look Fantastic, Debenhams, Boots, Beauty Expert or albeauty.com, and opting in via email link or link on homepage, http://www.quidco.com/incentives/beauty-ten-bonus-1. A qualifying purchase requires the member to opt in and make a cashback earning purchase through the Quidco site, via the specified retailer pages, by 23:59pm on 14 December 2016.
Quidco holds a list of account holders eligible for this promotion. Ineligible account holders will not receive communications regarding the promotion from Quidco and will not be entitled to receive the £10 bonus.
If a claim is raised on a qualifying purchase the £10 bonus will not be given until the claim has been resolved and the claim approved.
The £10 bonus will be automatically added to users' accounts 3 days after the purchase has been confirmed by the retailer.
Quidco shall not be responsible for lost connections, miscommunications, failed computer transmissions or technical failures. Proof of submission is not proof of receipt.
Uses of personal data received by Quidco in the course of the promotion are subject to Quidco's data protection policy.
Quidco reserve the right to remove any account holders from the promotion that they feel may breach any of these terms and conditions or may bring the participant or the promotion into disrepute.
This includes purchases that may be fraudulent or otherwise contrary to the spirit of the promotion.
Any decision made by Quidco is final and no correspondence will be entered into.
Minimum spend of £25 applies. Excludes delivery."

Check your transaction actually tracks, I did the Argos bonus and it failed to track or even show in activity that I had clicked through to the site. I was definitely signed in and accepted the offer on the main page then clicked through to the site, made the purchase and paid for it. Yet absolutely nothing tracked, was told to wait 30 days and then chase it up! Instead I took the item back to Argos and purchased from a different retailer via TCB.

Which merchant?

Boots reports spend including VAT, so £25 spend is fine.

Debenhams for me and looks like all the others from debenhams also.

There is nothing in the t&c's about different departments & nothing about only 1 item can be bought to qualify for the bonus. Its probably nothing as i cannot believe quidco would be so sneaky as lots of people would leave and use tcb instead but quidco are very sneaky and vague when advertising offers until you read the fine print but with this nothing is mentioned.

No £10 just £1.38 great

Having done a £10 incentive for a £30 spend and another £10 incentive for a £50 spend, how can I refuse this latest £10?

However I am starting to feel uneasy that these are all purchases made simply due to the £10 incentives. And given the sheer number of Quidco members (all doing multiples like me), how many hundreds of thousands of pounds are Quidco due to pay out?

you have to wait 3/4 months when it is confirmed.

All my purchases I would have bought anyway, even without the £10 incentive. I never buy something based on the amount of cashback I could get.

With cashback, there is always a chance the retailor could refuse to pay for no valid reason which will mean losing the £10 bonus.

Cheers!!

Received the email & wanted to order something. Unfortunately it says promotion has ended.

If i go to Quidco through my email then the promotion has ended but if i go through from here then it seems ok. Strange.

Cheers

Think it just means it the maximum number of people have subscribed to this deal. You have to order by midnight Wednesday if you were successful.

I made a purchase on Nike near the end of November and that didn't track , raised a claim and spoke to support on live chat and all they say is check browser !!

Expired !

Still working. Expires tomorrow midnight

Only exclusion is "Excludes delivery" no mention of excludes VAT
Therefore will be holding Quidco to that with my recent audio books 68p under £30.00 Wordery order (under £25.00 net of VAT).

bought £27 quid worth with free delivery from feel unique, but its only tracked at £23 at quid co which means i miss out on the £10, they obvs have deducted the "free delivery" as some worth. just be aware ...

It's probably calculated it with the VAT of 20% removed.

can i use codes ????

Spoke to chat yesterday and was told add vat but no mention of it in the t&c's so they are being very vague again as all other £10 bonus offers from the last 2 weeks mentioned excluding vat & delivery so why not this time ???

Please dont worry about the debenhams tracking spoke to chat and it's all linked as one purchase you will get your £10 bonus once confirmed.

The whole VAT thing is a red herring IMO, we are consumers as quidco members not 'registered businesses' registered with quidco as such so VAT is included in a purchase price not separate - if quidco are trying to imply such that is a unfair term and anyone experiencing such should be reporting quidco to trading standards as they are inducing a sale via a incentive by manipulation - of VAT as excluded, HMRC only allow exclusion of VAT on business to business transactions, so if you are self employed as a minimum buying as such yes quidco can do it - the majority of HUKD & QUIDCO members are NOT self employed or businesses - CONSUMERS


Businesses cant register as consumers do with quidco, infact quidco business website is quite clear of its business relationships and it is not about cashback but promotion http://www.quidco.com/business/

Does boots exclude or include VAT once tracked?

I've just ordered and it tracks including VAT.

Does cashback apply if you are purchasing products in the Debenhams brand sale? i.e. women's fragrance today

Doesn't say no sale merchandise, simply says 25 pound spend, not including delivery.

Was something Oos, and removed from order, or did it break it down to two purchases? I'd challenge that one.

Excellent! Glad I waited!

Got a fitbit Alta from boots for £84.49! (I think a good deal in itself considering a small band blue alta seems to be OOS everywhere that sells for under £90). If quidco tracks at 3.85%, and with this £10 cashback, that'll be £13.25 back! Total for an alta sorted for £71.24...probably still overpriced imo but a decent Christmas gift :smiley:

Spent £25.17 on 3 books whsmith, cashback not showing in quidco been 48 hours at least since purchase, two of the items are pre-order

Does that make a difference?

feel unique code ? 15% will i still get the £10?

Say what?? Started on Christmas drinks already eh?

Dear all please take account of the contradictory messages coming from Quidco help! Some have reported it as VAT does not matter, unless explicit in terms and conditions that VAT is excluded. However others say that it is excluding VAT. For a response on similar offer with no mention of VAT, they have now replied (after offer expires of course):

"I do apologise that these terms are unclear, to be eligible for this bonus you would need to spend a minimum of £50.00 excluding VAT and delivery."

What a joke! (and my Debenhams has yet to track :man:

Edit: given the shared ownership of hotukdeals and quidco, how these issues are not being clarified is beyond me!

Heat added.

"Claim your £15 cash back voucher on your next Debenhams purchase!"

Anybody claimed ? Can i cancel subscription and than receive the voucher ? And what voucher is it exactly is ?

For this bonus its on a £25 spend not £50 but yes add the vat so £30 spend will do .

No i dont think its worth it nobody i know ever used it .

No not unless it's a quidco code it says this on all cashback from quidco. You can take a chance but it will decline the cashback at a later date unless as i said it's a quidco code.

Is it one use per customer or if you were buying different things from different retailers in the deal, could you qualify more than once? Thanks.

No it will be ok standard cashback will apply but for the £10 bonus opt in just make sure it's a min £30 spend and you opted in.

But what voucher they give ? Of what store ?

DO NOT sign up to this scheme when offered! You will be in a monthly contract whereby £10 a month is taken from your account for membership of this cashback club. Stick to topcashback, quidco or imutual which are all free.

These schemes are operated by webloyaly, which has a very dubious pass. Debenhams had dropped them in 2009 given the amount of complaints, but looks like they have been sneaky and brought back their partnership to get a few affiliate fees out of their customers: http://www.independent.co.uk/news/business/news/high-street-shops-sever-links-with-discount-firm-webloyalty-1628626.html

Shame on Debenhams!

Allready did (( But the deal is you can cancel anytime so i guess if to cancel now or make a purchase and receive the voucher but i still do not know what exactly voucher it is, they say to NOT use it through Debenhams but through the CompleteSavings

Which store did this happen with?!

Edit: I just noticed someone else already asked you this.

Well they are probably getting a cut from the retailers plus theres all those £5s that they take off us annually! I think they'll survive!

Usual wolf whistles I guess :smile:

Flaming deers !

This one has no mention of VAT , so you should be OK. 4 months to come through, yes ,but OK.

Hi
There was NO mention of £25.00 PLUS VAT only exclusion was DELIVERY, will be taking it up with Trading Standards as false advertising if Quidco dont pay out the £10.00
Clearly owners of Quidco own hotukdeals.com hotukd based in the Seychelles.

Regardless of anything else, it certainly is not legal to retroactively alter Terms and Conditions and the terms currently mention nothing about VAT. So if it the subject does arise in the future, hold them to it. They have no right to alter the agreement after the purchase.

That said, it's almost certainly just support being misinformed.

Yes no mention of vat thats why i asked but was told some retailers only track cashback minus the vat so to factor it in to be safe ? it did take me over what i wanted to spend.

Hi
Quidco have been in business a long time they know 'the score' they are clearly making money out of us by false advertising if they dont pay out. ie No VAT mentioned as an 'exclusion'
I wont let this LIE.

Went for some aftershave I've been after a while from debenhams. Cost £43.20 and has tracked at £2.38. No mention of the £10.

As i said lots of times in this thread quidco are very sneaky and have decided to omit the ex vat in the t&cs of this bonus but all last week included it at the end of the t&cs so im not sure whats going on good luck.

If you opted in then it will be paid when its confirmed did you not read the t&cs or the posts here :smirk:

Hi
No doubt the Sheffield University husband and wife team are sunnying them selves in the Seychelles, on OUR money.

Yes I opted in, paid and I received a confirmation. Just stating what's happened so far. Thanks for your input

By confirmation, it means the £10 is applied when it goes from 'Tracked' to 'Confirmed' in your Quidco activity - not that you receive an email confirming your order.

You're welcome

You'd think a mod would note all this bad publicity being generated and seek clarification statement. I know they have the same ownership, but surely there must be some communication between business entities? I know when there were earnaway deals on here - also owned by them- there was a very helpful customer service rep who answered questions.

My small Quidco purchases usually track fine, these £10 deals somehow never even track for me having spent way over the min amount. Funny that.

Bought with Debenhams last night so look forward to the bonus. It says on the offer that the £10 will only be added to your account once your purchase has been confirmed (I.e. Moved from fracked to confirmed.) you also have to make sure you've opted in first.

I've had a couple of times quidco haven't tracked but they've always sorted it out pretty quickly for me/in the same amount of time I'd have to wait for the cash back anyway

I also ordered from Debenhams last night. 3 items in one order for £30 total, but tracked as two orders £15 each?!? Pfffffffff

I had 4 items at £42 and mine seems to have split into 4 orders when it tracked. Hope they're not being sneaky!

I had 2 items (24 + 16) which have not been split but they are both fragrances, may be they split items from different departments (debenhams)

Just noticed ANOTHER £10 bonus offer in my account (£50 spend on flowers). Grateful I can ignore that one :smiley:

Clicked through, message reads
We have reached the maximum opt ins for this promotion.

Yeah. Opting-in has expired but the offer hasn't.

"Quidco holds a list of account holders eligible for this promotion. Ineligible account holders will not receive communications regarding the promotion from Quidco and will not be entitled to receive the £10 bonus."

If you didn't receive the email, it looks like you are not eligible.

I did not receive email, but i opted-in and as i was able to do this i am eligible!!!

I think your be ok, it said opt in on home page is ok but who are the eligible account holders ?

Same deal but not only has it tracked as two offers but tracked for the 15th! I ordered on the 13th...

Edit: oh no it looks like another error in the notifications feed - in activity it shows the 13th. There are a few problems with notification feed the last month e.g. cashback saying declined where it isn't. Always check your activity feed for best info.

My purchase was split into two and tracked on the 15th as well, I spoke to support who said the offer was recorded properly on their end and I was correctly eligible for the offer.

I also didn't get an email invite, doesn't matter, opting-in on the site is what counts. Their T&C seem a bit of a mess.

I have received similar offers in the past by email. I did not receive an email this time. Every time I have availed of one of these offers I had to make a claim and present the email as proof I was eiligible.

Amazing how none of three purchases tracked on this promo - requiring to raise claims for each one

Has anyone had their bonus?
Mine declined saying voucher code used.no cashback, no bonus.
Total lie.. how can we challenge this?
Just thought to share this so people would be wary next time.

I received mine some time ago. Another one is still waiting for the retailer to confirm.