Great phone. I have had mine six months and I am a heavy user. It is not slow at all. My wife has a 6S and my SE is practically the same but smaller screen.

To counter my SE is perfect. No issues, very fast, bright white display. Bought it over the 7 and 7 plus (came from a 6s plus).

1. for the size as I prefer a phone to fit my pocket
2. the cash savings
3. Performs just as well as the 7 in most areas (better on battery as well)

Probably worth factory reseting your phone and setting up from scratch as your "backup/profile" maybe corrupt/buggy.

Deal heated.

The deal is back on!!

Emailed the Argos screenshots to the director's e-mail above, after receiving the standard rejection (first on grounds of lack of stock and then on distinction between unlocked and sim free). Got messages and a phone call within minutes, offering the one off concession and I have now ordered at the Argos price. Good result esp with the free JL 2 yr warranty thrown in ! Thanks to all who pioneered this path.

This is what I did. I went on Friday with a print out of screen shots and they matched on the spot at the Bond St store.

Hi Phil , I just wanted to say thank you for the email address .I sent an email on Saturday and forwarded my rejection price match email also stating the phone locking to the sim .I received a phone call the next day from a lady saying she would look into it and update me as to what action they would take .I received an email last night saying that on this occasion JL would honour the price match of £379 .I have just called up the lady who contacted me and purchased the iphone ,my wife will be very happy with her present this xmas :smiley:

Thank you very much. I had an email back to say that they're allowing it as a one-off gesture of goodwill. Appreciate your help with this.

Got one of these from Argos and the phone will not activate, just says could not reach the activation server. Tried connecting it to iTunes and it's just a blank page that says iPhone in the centre and nothing happens. Will be attempting to return to Argos today.

​or you can just buy it at the giffgaff normal price of 399 !!

Anyone who missed out on this and has an Amex card, it may be worth checking your current offers. I would currently get £30 off, if buying this at an Apple store (or Apple online) which takes it down to £399. Not quite the Argos deal (or a JL pricematch) but pretty handy. There also seems to be 2.2% Quidco on the SE if bought from Apple online, so that's another £9 off.

Hi

I've just had my request for a price match turned down because of the unlocked/SIM-free distinction. Can you please let me know how to contact the lead director? I phone JL and was told to reply to the email. I would be really grateful, as I bought this with JL vouchers, and don't really want to be landed with £400 worth of vouchers!

My rejection just came through now. :disappointed:

I'm still kind of tempted to try my luck in the store.

For what it's worth - my price match with JL also got rejected on the same grounds about the SimLock issue, and they replied about 25 hours after I sent it via email.

I have also asked them why they have granted some requests and not others and have not received a reply on that one (since asking on Saturday lunchtime).

I ended up with one from Argos in the end. Kinda glad I went ahead given JL's rather tardy and unhelpful response :smiley:

I was wondering about doing that. Has anyone ever had any success with an attempt like that in Oxford St ?

Still haven't heard a peep from JL regarding my post-purchase price match request well over 60 hours later. Is anyone else in the same boat?

I'm wondering if the store would knock off the £50 in person if I go down to collect my order with my Argos screenshots in tow.

I received an email saying it's out of stock so they can't price match the item so I replied with screenshots of my transaction process on Argos' site and rather than waiting for a response, I called their customer services team. The call lasted max 10 minutes and I got an email confirmation with a £50 refund because I provided screenshots.

If anyone needs these screenshots feel free to contact me.

​that'll be me then

Probably be back reduced tomorrow for cyber Monday

I'll choose to listen to people who have bought one

I'm really not impressed with how poorly JL have handled this whole thing. Yesterday morning (so 24 hours after I sent in the request on Friday morning) I got the same SIM-free related rejection to my pre-purchase price request. I suspect it's not even worth trying to query why some were rejected and others weren't with them. However, my second post-purchase request that I submitted early on Friday evening still hasn't received a reply almost 48 hours later!

I'll be very, very surprised if my second price match request gets accepted after all of this, and I expect I'll have to go to the store to collect and immediately return my order tomorrow. Rather than relying on their ridiculously inconsistent, slow online customer services team, I wish I'd just gone to my local store on Friday and tried to do it all in person.

Tbh, this has all kind of put me off shopping with JL a bit.

Edit: typo.

Not sure why JL have been so inconsistent with this. In my experience their CS is top and that's why I prefer to purchase from them.

I got an email an hour ago that my refund of £50 has been processed and should see it in my bank account in 5 days.

it's only £20 more from giffgaff anyway !

I actually reserved one at Argos and have that available and have said they should honour it but also ordered from Apple using two amex cards for less. If that doesn't pull off then I'll pursue jl and worst case pick up the one from argos!

I sent a reply asking why some price matches were approved whilst others were not. Just had a reply stating those who did get a price match were done in error and nothing further to be done...
Probably time to move on.

Curious what will happen: I was rejected on grounds of lack of Argos stock, but I took a screen shot of a phone available and actually in my basket at the local Argos. I have just sent them the screenshot and am waiting to see if they change their mind. Does anyone know how JL deal with that type of situation ??

got the same rejection email, have replied back advising some have been priced matched and not others, screenshots taken etc.. i placed the order of the back of one of the emails on here saying they would match it so hoping they will get back to me with and refund me the difference.. if not will send the phone back....

have to say i'm quite surprised, i never had any issues with John Lewis before but if they don't i'll certainly think twice before using them again..

I received the email that some others had saying that because of the phone locking to the first sim they will not honour the price ,but from what I see the phone doesn't lock to the first sim and John Lewis aren't being consistent.They are honouring some people and not others and now because they took 24 hours to get back to me the price has gone up on the Argos website.I am not happy and have sent an email to the CEO and to think my auntie gave 40 years of service to John Lewis from 1954 to 1994 !

I got lucky and got my jl price match accepted

Ok thanks for reply

Yes someone from the directors relations office called me to apologise and said I should have been offered the price match. She said I could have the phone at £379, but I already had one from Argos & couldn't be bothered to take it back, but she promised to send me a gift card for my troubles.

​yes it is. so much rubbish spouted by people who have bought one

Just had 2 rejected one as price has gone up, the other because phone is sim free and not unlocked.

My price match from John Lewis just got accepted. Stoked!

expired - link doesnt work anymore and prices back up http://www.argos.co.uk/search/shop-iphone-se-at-argos/?tag=ar:iphonese:buy

Why have you had any luck doing that?

Not the same at all

​no it doesn't it's the same and anyway it's expired

If you submitted a price promise request and it was refused, don't waste your time emailing the customer service teams, Email lead director [email protected] instead.

seems any who got a match were lucky. As one was unlocked, the other sim-free meant they are different

Shame on JL for not dropping price, once they did a price match for one person then the price should have been dropped. Never knowingly undersold, my ar**

Argos price has gone back up....is it just me?

Nope, it's ridiculous they won't honour it now as Argos have upped their price. I have one reserved at Argos from yesterday so hoping I still get it at 379 which it says I have to pay

Mine is amazing so yours might be a slightly dodgy one!

Did they respond?

Amex offer: Spend £100 or more at Argos and get £10 back. Valid till 24/12/2016

Maybe Apple caught wind. They don't like discounting (edit especially in this way).

Does anyone know whether it is straight forward to fully unlock this phone? I need to change sim cards regularly.

I think youre right

Seems to have expired. Phones now going into the basket at higher price.

Out of all days, my OG iPhone 5 decide to die on my today! Seen this deal earlier and couldn't believe my eyes that a 64gb was priced the same as a 16gb...so I jumped at it, My local argos didn't have the 64gb Space Gray so I had to navigate around my area of London using specific postcodes and found one nearby instore, couldn't afford to wait 4-5 days to replace my phone.

I must say I'm impressed...love the 5 design and size, and you get 6s performance with such a great battery life...I don't see myself upgrading my phone for more than a couple years, if you actually want a phone you can use with one hand, grab it...its a life changer compared to the bigger screen sizes and coming from 16gb to 64gb, its a relief that I'm not reminded how much space I got left...and see such an empty bar when viewing the phone in iTunes...I know for certain it was my destiny to upgrade today and I don't regret it!

Going to watch episode 2 of "The Grand Tour" on my lovely new phone now...cheers! :stuck_out_tongue:

Or s cheap iPhone 6s

Yes.

Expensive iphone 5

Can I ask how much did you spend

From Argos?

Bought it for myself and I'm writing this on it. Unlocked and it works with any network. Tried it with O2, EE and my Portuguese SIM. All good :sunglasses:

Also went to John Lewis today and they price matched on the spot.

I recently bought an iPhone 7 from Argos and it did not lock to the first sim

It only seems to a problem with new Apple phones from argos locking to the first sim? Other makes are fully unlocked to all networks,

if you look at the refurbed apple 5s/6s phones they are Sim Free/Unlocked

Actually repost
http://www.hotukdeals.com/deals/sim-free-apple-iphone-5se-64gb-mobile-phone-space-grey-379-argos-2557112

Actually mrs bought her s6 edge from Argos and she was with tesco now with life and it worked fine!!! Ignore my above post. UK haut jealous because I saw this deal last night before OP posted!

Argos ✘ No, the iPhone will lock itself to the first mobile network you use.

It's blatantly rubbish that they reduce their publicised price if they discover someone else is selling at a lower price. I've done a few price matches through John Lewis but the price online doesn't ever seem to change. Never knowingly undersold... Hmmmm.

Suspect that these price matches are made on individual level, but in theory once one price match has been approved they should lower their price to all in store/online. From their site:

"If we find that they are selling the same individual product, sold with the same service conditions, at a lower price, we’ll meet that price in our shops and at johnlewis.com. So we don’t expect you to find a lower price elsewhere"

But Argos may have different software installed - who knows?

thats very poor, how can they approve some but not all ?

Just got the same email reply/rejection after requesting price match 9am this morning.

Eek!

I submitted my price match request at 10:05am and still haven't heard anything back. :disappointed:

Just had my price match refused. I have replied asking why when others have been accepted.

Their price match policy is so inconsistent - when you read back on the thread to see that people have had their price matches approved.

Just got this reply from JL, glad I ordered from Argos:


Thank you for your enquiry.

In order to apply a price reduction on a purchase, the criteria in our pricing policy must be met. I regret that after review the request you have submitted does not match all or parts of this policy.

We match prices publicly available to all customers, based on those displayed in a shop, on the high street competitor's own website, or the first price quoted to us over the phone. The price has to apply to an identical individual product in terms of make, model, size or colour. This approach ensures consistency for all our customers and ensures the policy is transparent.

Software has been installed onto the device at Argos that will lock the phone to the network of the first SIM used. This means that if a customer were to purchase the phone and, for example, first use a Vodafone SIM and then change to an o2 SIM, this second SIM would not work. SIM Free phones sold by John Lewis, do not have this software installed and as such remain unlocked forever.

Therefore, on this occasion I am sorry I cannot match the price offered by Argos. If you would like to view more information about Never Knowingly Undersold and our pricing you can do so on our website.

I am sorry I have not been able to reduce the price on this occasion. If you require any further information or assistance please do not hesitate to contact me.

Put in two price match requests- one for space grey and one for rose gold. Got two emails back with one price matching and the other not!

Picked one up from JL as well. The store guys were a bit hesitant but I had already spoken to a couple of customer service members on the phone and after speaking to a manager in store, I was able to get the phone match at Argos' price.

Picked one up from JL earlier today and they price matched on the spot. Excellent customer service.

I'm not knocking the phone, it may just be a bad egg that I have?

6 and 7 seem to run better imo

Once they've price matched a competitor, aren't they supposed to reduce their own price so other customers (who don't know about the price match) don't pay more?

Comment

I ordered after they confirmed. You could cancel if they don't price match for you. I think it will depend whether there is any stock available from Argos near you?

John Lewis have just confirmed for me.

are you guys who have requested the price match at JL waiting for them to confirm or have you just ordered anyway hoping they will just refund you?

not sure whether to wait and risk the chance of missing out or just order it hoping they will refund...

It has near enough the same internals as the 6s. So what you say is ****...

From the email:

Thank you for your price match request for the Apple iPhone SE, iOS, 4", 4G LTE, SIM Free, 64GB, Space Grey with product code: 83301405.

I have looked into your request and will be happy to match the price of £379.00 for the item seen at Argos.

To place this order with us please visit our website. When you have received your item(s) and are satisfied with your purchase, please let me know by return email. I will then process a refund of the price difference. When responding please remember to include your online order number.

Once you contact us to confirm that you are happy with your goods, we will process your refund and you will see this in your account within five working days, or 28 days if you pay via PayPal. Please be aware that purchases made solely via Gift Card will be credited as online credit.

When placing your order, you will be charged full price initially and then refunded once you have confirmed that you are keeping the order.

This price match and query number is valid for one purchase only and cannot be shared with friends or family. Please also note that the price match above is only valid for orders placed with JohnLewis.com and cannot be used in store. You should place your order within 28 days from today. If you are unable to place your order within 28 days, please submit a new request via our website.

This Price Match agreement is subject to availability so always place your order as soon as possible.

If I can be of any further assistance please do not hesitate to contact me.

Yours sincerely,

Richard
JohnLewis.com

I sent it at 01:08 in the morning (stayed up late last night) and the response came at 16:14.

I sent my price match request at 10.13am this morning - no reply yet

What time did you send your price match request to JL?

Comment

I just got an email for JL confirming that they will price match this. I also had it confirmed on the phone. I would suggest you call again and try another person.

Could be because it's Black Friday, but yeah I've seen lots of price matches with a shorter warranty on too, so not sure!

Surprised by this, have price matched a TV previously to get a better warranty.

Well I ordered mine at 5am in Argos to collect from 4pm, had an email at 4.20pm stating order cancelled & refund being processed, total scam!!!!

Just spoke to JL customer service to get a price match and was told because JL offer a better warranty (2 years) they can't and won't match Argos.

Contacted John Lewis 8.30 still no reply, just checked Argos website rose gold out of stock for delivery and at 5 of the 6 stores near me, managed to get the last one at the 6th store - phew that was close!

Will now probably get an email from JL refusing price match, stating item not in stock at Argos.

You can see on the Q&A section of the iPhone SE listing that Argos have stated that the phone will lock to the first sim inserted.

Edit: Does anyone have any kind of written confirmation stating that John Lewis iPhones are definitely unlocked? I'm planning on switching networks fairly soon and also want a phone I can use with overseas SIM cards etc. I seem to be finding conflicting information about whether or not JL iPhones are locked on Google.

ASk john lewis to price match, they will be unlocked from them

I didn't ring them, I spoke via the online chat for them to confirm whether this was a truly unlocked phone or a phone that locks to the network of the first sim entered. The person I spoke to said this phone won't lock, but I am not convinced. :-)

What did you ring them up for?

I just had a chat with one of the online agents on the Argos website. They said that inserting a sim will not lock this device to the network. Although I have it in writing, I am not convinced.

Great deal, but too risky if you want guaranteed unlocked.

I would say it isn`t an online deal, as its available instore.
Reserved instore and put price match into john lewis.

Nope

I specified it was an Argos online deal and the lady said that should be fine as they have High Street stores.

I just called john lewis - they will price match within 28 days !!! for any high street store selling cheaper !!

I just called john lewis - they will price match within 28 days !!! for any high street store selling cheaper !!

I have bought it from Argos but think that if I don't collect within 7 days then they'll put the money back and cancel the order? Hoping to get from John Lewis still but got a reply saying that due to high volume of customers it could be more than 24 hours.

Just off the phone with John Lewis. Lady on the other line instructed me to buy the phone from John Lewis at the current price then claim back the difference. I said that sounded risky but she said if I take screenshots of the price as evidence (incase it changes) and the products are the same it will be refunded no problem.

Going to wait to see if my price match request comes back in time via the JL website, if not I might just go for it.

Carphone warehouse has it for the same price and says Sim free. Any advantage over them than Argos?

OOS

Is this price a today only deal or will it be on over the weekend ?

Maybe or maybe not

Nope. No 2 year warranty. 1 year. 6 years under SOGA (or whatever it's called now) but the onus is on you to show it was a latent defect.I've reserved one at Argos - if JL don't come up with the goods I'll just pick that up.

These Argos ones don't necessarily lock to the first SIM, people are just assuming. John Lewis ones don't either, and their description of SIM free iPhones still (or at least recently) said that they lock to the first SIM, even though they didn't. I would be very surprised if Argos inventory isn't from the same chain as John Lewis, and neither of them sell contracts - so why are JL so special that they get to sell fully unlocked ones and Argos dont?. There have been discussions about this before. Most sellers now - GiffGaff, JL, etc - don't lock to first SIM, Carphone Warehouse sell their phones on contract so they prescribe to the same principles as the networks whose phones they sell - probably under duress from the networks themselves. Their inventory for SIM free is the same as for contracts, so they lock to the first SIM.

​JLewis phones are fully unlocked. I have one. 3 sims WILL lock an Argos phone and there are no guarantees that 3 can unlock it afterwards. 3 only guarantees no lock on the iPhones it supplies directly. Went through all of this recently when I bought my phone. You might get lucky or you might end up with a perma-locked phone.

If it ain't Giffgaff, JL, Three or Apple, then you need to check with the seller.

JL will not price-match unless the Argos phone is absolutely unlocked like the JL ones. I tried an NKU price-match on the 6s when CPW were doing a deal on it, and JL were very clear on the distinction between fully unlocked and the CPW-style unlocked. (But you never know...)

Not true

Not...

This is the 64GB not 16GB.

Not seeing this myself, it's £429, the 16GB is £379

Same price in Apple store today with a £20 voucher too.

JL is the same as in will lock the same as Argos

They are taking the mick , all they need to do is look at the Argos website while you are on the phone to them ,I have price matched before and that's what other companies normally do !

Just rang half an hour ago and told it could take upto 24 hours to approve.

or you can call JL on 03456 049 049

Quidco tracked at £11.37, making it £367.63
<3

I went for Argos in the end, still under European law get two years guarantee at the moment & picked it up straight away. No faffing :smile:

It does lock to the first network if you purchase it from Argos , just look at the Q and A's on the product page of the link .If John Lewis match it and it's not locked to the first network I will purchase it from them. Anyone know if John Lewis will match the price and if it's fully unlocked if I buy it from them ?

This has the best battery life ever for a compact phone.

Some iphones lock to the first sim you use. However a 3 sim wont lock the phone as there sim cards dont lock.

I've filled in the form online awaiting a response, how did you get a quick reply?

Best phone, perfect size, fast responsive and all the much better with the Jailbreak :wink:

That made no sense to me
So you are saying a 3 sim unlocks it ?

Yea...sim free which means they will accept any sim

You need to look for "unlocked"

Just a heads up

How long did they take to get back to you?

Also does anyone know if the 2 years accidental damage cover £79 that John Lewis offer ,is it their own cover or do they go through apple care+

JL is the same

John Lewis price matching yet for 2 year warranty?

Ordered, but thanks for info on SimFree. I too thought this meant unlocked. And it seems it does mean unlocked if you buy SimFree from John Lewis, but not if you buy it SimFree from Argos.

Hmm...not surprising that it's a bit confusing. So I wonder if they will price match their SimFree with this SimFree...

Thanks for the link though...great price, have been looking for a bargain on the 64gb version...

I referred to this when buying an iPhone.
http://kenstechtips.com/index.php/apple-iphone-when-sim-free-doesnt-mean-unlocked

Lol no its not, check for the amount of iphone 6s and 7's on ebay where people are stating the phone will get locked on first sim

Says this on the website:

"Browse our great range of sim free smart phones and you will see the great range of unlocked phones from top manufacturers including Sony and Apple."

Sounds like they shouldn't lock to sim. Though it would be good if someone can confirm.

It's advertised as "sim free" which will lock on the 1st SIM card

You need an "unlocked" version

It's not outdated info...as the other half got one from carohone warehouse and it locked. That was last year

It's only advise...

outdated info

Remember these will lock into the first network that's put into the phone

Do I or don't I? Wait for John Lewis? Cyber Monday deals? Decisions decisions :confused:

Thanks

Heat added!
Great little phone , switched from android after many years and only regret that I didn't do it earlier.

Good price but the phone isn't great, have a 6, SE and 7, SE slow after 3 months, freezes occasionally, plus point is battery is good

Heat anywY

Great phone. I have had mine six months and I am a heavy user. It is not slow at all. My wife has a 6S and my SE is practically the same but smaller screen.

decent price, will john lewis price march?

Does this one have courage? Or is that just the 7?

​

You are a star!!!! Thanks a million <3