Samsung Galaxy S7 32GB Perfectly fine O2 Refresh deal - £291.99 @ O2

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Samsung Galaxy S7 32GB Perfectly fine O2 Refresh deal £291.99 @ O2

£291.99 O228 Nov 16

Source: HotUKDeals | Deals > Mobiles

Opening post

vassy4u

28 Nov 16

Samsung Galaxy S7 - Perfectly fine
Go for the 500MB deal with £99.99 upfront and £22 monthly
Airtime - £14
Device plan - £8
The phone element of contract is £8/month x 24=£192
plus the £99.99 you paid upfront.
Total - 192 + 99.99 = 291.99

Step by step guide for this deal

1) Follow the get deal button, purchase the £99.99 + £22*24 tariff.

2) Receive your phone and sim card.

3) Put the sim card into your phone and go onto myO2 (app or website) and from there request the unlock code.

4) Call 202 from the same sim card as it will make things much easier, go straight to the I want to leave o2 department or something like that (I think it's thinking of leaving us? Press something) as that will connect you with the right people much quicker.

5) Tell the person you want to pay your device in full and cancel the airtime. They will ask you why, tell them you don't think the airtime is a good value for money, but you want to keep the phone because you think it's an outstanding value for money. They will ask you for card details, you tell those details and that's it, they cancel it for you in about an hour.

6) You own the phone from that point, assumed that you have done this straightaway, there won't be any charges, otherwise you will have to pay as much airtime as you have used.

7) Unlock code will come through in about 2 to 48 hours.

Top comments

vassy4u to Gollywood

28 Nov 16 13 #2

Oh gosh. I ordered S6 a year back for £260. Can't believe you paying same a year later too.

KotaMu

28 Nov 16 11 #14

Hi guys. Just to give you a heads up. I also got a similar deal with o2 refresh on an iPhone 6 last year and had a lot of problems. I followed all steps has expected, like ordering, asking for unlock code, then unlocking then cancelling the contract. All was fine then 1 month after the order got a letter to say the airtime contract was active, when I cancelled. Called CS who confirmed it was cancelled and ignore that letter. Next month got another letter to say 500 was outstanding and they would pass the debt to a collection agency. Called CS back spoke to a manager who confirmed Nothing was outstanding. Asked him to send me a letter to confirm. Letter received 4 weeks later. 6 months later, applied for a change in has supplier from British gas to first utility. Not accepted due to credit reasons. Checked with their CS who referred me to experian. Created an account and paid them, no free trial and found out o2 put a default notice on my account. Called o2 back fuming and they asked me to email their credit file reference team and prove everything. Sent them all evidence and they corrected my credit file. Please make sure you have something in writting from o2 they the phone is fully paid and nothing is outstanding. I would still go for this deal if I didn't have a perfectly good working s5. Good luck :-)

soulhunter123777

29 Nov 16 4 #61

"Perfectly Fine" - a new marketing term no doubt coined after many lengthy meetings where greasy chain-smoking white-collars discussed the most effective way to lure customers into buying what would otherwise be called a "Used - Grade C" product.

Frank30uk

28 Nov 16 3 #12

Been thinking about a new phone, cheers Vas :smirk:

https://media.giphy.com/media/l41lVsYDBC0UVQJCE/giphy.gif

Latest comments (180)

techno79

5 Dec 16 #180

Yes I got this deal too. Not sure why it's expired as the deal is still on. On Fri they just had the Gold version but checking now they have the Black one back in stock too.

I requested the code as soon as I got the phone and paid of the device rental part on the same evening (before I got the unlock code). Received the unlock code the next day (about 24 hours later) and then called up to cancel the contract in the evening (about 36 hours of rental). The person I spoke to first said I'd need to give 30 days notice but I then said I was still within 14 days cooling off period so she quickly corrected herself.

I think I'm liable to pay a day or two worth of rental (couple quid at the most) but that's neither here nor there. All in all, this is a great deal and the phone is pristine condition (honestly, I cannot see why it is not described as brand new). Can't even see the slightest of scratches on it.

Phone didn't come with anything except a USB cable. No original box, charger or any other accessories. I think this is normal for the Perfectly Fine version but just making this clear.

jespurrier

5 Dec 16 #179

I got one of these. The phone is mint! I've yet to cancel the contract but I requested the unlock code last night and it arrived this morning. I'm ecstatic so far.

happydeals

2 Dec 16 #178

Do we need to wait for the unlock code before cancelling the airtime/contract?

n1s2b3

2 Dec 16 #177

thanks

n1s2b3

2 Dec 16 #176

out of stock

trickydick

2 Dec 16 1 #175

Thanks. I tried your link and found the section after registering. Thanks

kiphakes

2 Dec 16 #174

Yes - it was pretty bloat free as you say - I just flashed the stock firmware and modem so it would definitely play nicely with my Three SIM. Also the stock firmwares get newer updates first.

wildecat

2 Dec 16 #173

O2 phones are normally virtually bloat free - is it worth installing the stock version?

kiphakes

2 Dec 16 1 #172

You can register Samsung Devices here - https://mcybersvc1.samsungcsportal.com:83/gb/page/product/register_product (you will need a Samsung Account - Register if you don't have one)

I got my unlock code via ebay user 'mania-unlocking' for £12

trickydick

2 Dec 16 #171

O2 have said that I'll have to wait 7 days for the unlock code :disappointed: How did you register the phone with Samsung? Thanks

kiphakes

2 Dec 16 #170

I managed to get one of these on PAYG for £312 - an 'Almost Perfect' one arrived next day. It looks flawless. Got an Unlock code from ebay,stuck in my 3 SIM, installed stock firmware via ODIN, registered with Samsung - it has their 2 year warranty on it too! Very happy. Cheers OP. It's worth checking the stock, it's OOS at the moment, but it was when I first tried to order.

techno79

2 Dec 16 #169

I rung up o2 to pay off the remaining balance for the device part of the contract. Still waiting for my unlock code.

Do you wait until you've received the code before cancelling the tariff contract part? I've accidentally used 12MB of the data allowance. Anyone know how they calculate the cost to be paid if you cancel the contract with some amount of allowance used? Do they do it pro-rata?

davew255

2 Dec 16 #168

Check on the o2 website in their "like new" section. I seem to get more offers liking on a computer than phone.

n1s2b3

1 Dec 16 #167

Does anybody know whether they do this kind of deal with iPhone 7?

davew255

1 Dec 16 #166

I didn't transfer to payg, just cancelled, but can't see a problem with what you've done. And yes I think I'll have to pay for any days I had the airtime before cancelling.

happenstance

1 Dec 16 #165

oh no I've messed up I think. Paid off phone. They are apparently transferring number to a pay as you go sim and then airtime canceled on Sunday. So I'll pay for 4 days of airtime? About 4 quid. Is this what everyone else did?

davew255

1 Dec 16 #164

First request unlock code via online chat.
Then call 202 and pay of device charges in full.
Next day call 202 again and ask to cancel the airtime plan as you have seen a better deal elsewhere.

happenstance

1 Dec 16 #163

Did they make you give 30 days notice? How did you cancel?

happenstance

1 Dec 16 #162

O2 will only cancel with 30 days notice, anyone else having this problem?

davew255

1 Dec 16 #161

Received my Perfectly Fine S7 Tuesday. It is absolutely unmarked and as new. Cancellation process was fairly painless but obviously hassle could be round the corner..

My unlock code took about 16 hours.

discount4cash

30 Nov 16 #160

has anyone received unlock code already how long did it take to receive once the phone arrived.

thisismark

30 Nov 16 #159

I have completed 3 of these deals. The last one being an IPhone.
I checked the warranty online with the phones iemi no. and had 22 months warranty.
A few days after I paid off the phone I did not want to keep it so wanted to sell it on.
I thought a screen shot of the warranty as proof to the new owner would be good.
Imagine my surprise when I re checked and found that they lowered the warranty down to only 6 months.
Only after threatening legal action against O2 and Apple I had this issues resolved.
Also like others have stated it is a pain getting the tools at O2 to cancel the contract in the correct way.
Had to chase and argue about the 1st month non payment and a lot of web chats.
Great price but its not worth the hassle

nathangeldenhuys

30 Nov 16 #158

Thanks OP got my phone today, mint condition, phoned O2 and payed for phone, cancelled contract and applied for unlocking code within 10 minutes cheers.

trickydick

30 Nov 16 #157

Thank you OP. mine arrived today. Only received the phone and a USB cable but I can't see any scratches at all :smiley:

shaz4jaz

30 Nov 16 #156

Out of stock

KotaMu

30 Nov 16 #155

I would escalate it, if I were you. Speak to a manager or ask who regulates them, ask for their details and speak to them. I completely understand where you are coming from because I had the same problem. I actually lost a cashback of £80 when amending suppliers because of this problem. Perseverance was the key.

deany76

30 Nov 16 #154

From the posts I've read a think my buy on a credit card (for cover) Xiaomi is less bloom'in hassle than this deal.

da_murphster

30 Nov 16 #153

All been said before but I did this last year - it did work out in the end but took me hours on the phone to O2 to figure out. Much as though I'm keen on an S7 not sure I can be arsed with the O2 refresh this time

chenzz

30 Nov 16 #152

That's what I did. the team specializing in credit score sent email to me saying it has been addressed and amended.
But it was still 799.

ryanfinn75

30 Nov 16 #151

DONT Do this. O2 will charge twice and you will spend hours and your hours of your life on the phone , web chats.

ryanfinn75

30 Nov 16 #150

DONT Do this. O2 will charge twice and you will spend hours and your hours of your life on the phone , web chats.

keejoonc

30 Nov 16 #149

I would return it if it was me.

hatchers

30 Nov 16 #148

I bought the Grade B (Almost perfect) on PAYG and it arrived this morning. I can't see any scratches on it at all but the sim card tray sticks out (it's not flush to the phone particularly at one end) which doesn't look great.

It came uncharged so I'm charging it now. Do you think the sim tray sticking out is a problem? I usually put a case on my phone.

techno79

30 Nov 16 #147

Looks like even the monthly one is out of stock now.

BowlOfPetunias

30 Nov 16 #146

well that's my mind made up. I'm out as they say! Still a good deal OP but I'm not risking my credit score on a cheap phone. OnePlus 3T sim free it may well be.

KotaMu

30 Nov 16 #145

Hi, I would speak to their online credit file team and ask for an update. Do you have any evidence that it was 999 before you made the purchase? If yes, then send that that too. Mention the FSO if they get too ignorant about it. My Experian was down from 999 to 500 (because of the default notice) and after speaking to them, they updated my score in 1 month. Back to 999 now.

MikefromWinchester

30 Nov 16 #144

Tried to charge me for a month of Airtime stating 30days cancellation of airtime contract, or they said I could do a 14day Cease and would have to return the phone as well (even though unlocked and paid in full). It was faulty anyway so no brainer.

Idiots - not worth the time dealing with them.

The Z5 Compact I got on Refresh was beset with issues and had clearly been returned because of them so O2 just repackaged it and sold it to someone else on Refresh.

Even though I've told them it's faulty and what's wrong with it I wouldn't be surprised if they just resell it again on Refresh to some other poor b'tard who like me was thinking 'that looks like a good deal'....

keejoonc

30 Nov 16 #143

Each to their own, but personally did not have major issues when I ordered my phone two years ago. They did charge me for cancelling airtime but I got it back without any issues.
Re being charged for airtime, my understanding is that you still need to pay for the days you had the phone for even if you cancel? So I would expect to pay at least a day or two worth of airtime depending on when you cancel your airtime.

MikefromWinchester

30 Nov 16 1 #142

I wouldn't go for this deal unless you are prepared for:

- Possible sub-standard faulty device that has issues you might not identify straight away
- Arguing with CS regarding cancelling your airtime agreement without having to send back the phone even though you have paid it off in full
- Getting charged for airtime you haven't used
- Fighting to get a refund
- Dealing with O2 (they have no idea what is going on - took 10days and 3 requests to get a jiffy bag to send my previous refresh deal phone back)

BowlOfPetunias

30 Nov 16 #141

Unlike Korean fire starters ;-)

I have no preference either way, just couldn't resist the cheap Samsung gag sorry.

keejoonc

30 Nov 16 #140

Personally, it will be awhile before I can convince myself that Chinese phones are good enough to purchase.

BowlOfPetunias

30 Nov 16 #139

What are peoples thoughts on this vs a new OnePlus 3 on O2 Refresh? (I would say sim free from OnePlus, however they are now out of stock, presumably as they want you to buy the 3T). Price on O2 refresh would be £336 for the phone, yes more expensive than this but brand new.

keejoonc

30 Nov 16 #138

No idea why this deal is news to people. This deal existed for several weeks already.
My wife picked up a 'perfectly fine' S7 edge earlier this month and it was virtually spotless. There was only one tiny faint scratch (2-3mm) on the screen which you could only see in certain light.
Re the warranty situation, I bought my previous phone (Sony Z3) through O2 refresh as well and did not have any issues with claiming warranty, which was valid for almost 2 years for some reason.
I also ordered a S7 edge last night through O2 refresh. Although you don't get any accessories or original box, I'd rather pay less.

happenstance

30 Nov 16 #137

Is more like 230, you have credit card protection and you flash a new ROM on it.

That said I've gone for thus deal.

deany76

30 Nov 16 #136

Well you know the answer to the first question or why would I spend £700 in the first place. (iPhone owner for nine years).

If your pockets are so deep you dont care about the resale value of said £700 outlay, then good luck to you.

I'm resposible for over £2000+ works iPhone and android outlays so maybe I'm slightly more cautious.

seattle

30 Nov 16 1 #135

valid point (i wish i wouldnt have to worry about it and in some cases you just dont).. however resale value is important to a lot of 'protectionists' - especially if you're buying a pricey one out of pocket etc. It works out ok, especially with series phones so you can keep moving on up (self incentivising yourself by recouping 1/3 1/4 of the value of the next handset).

it doesnt hurt to take care of the phone; as with latest phones it seems their internals are packed in so tightly, causing all kinds of issues if you drop them regardless of causing cracks (in the case of mechanical image stabilisation in the note 4 series - phone buzzes for 3 seconds before focusing, or the lcd disease in iphone 6 plus)

10dulkar

30 Nov 16 1 #134

do you buy the phone for your own enjoyment, or to merely take care of it for the next owner?

Genty

30 Nov 16 #133

I got my S7 from mobiles.co.uk some good deals....

wildecat

30 Nov 16 #132

You have zero warranty and hope it doesn't phone home with your data...
For £250 no thanks.

crackshotkv

29 Nov 16 #131

Well the note 7s blew up on their own :stuck_out_tongue:

Bomerman

29 Nov 16 1 #130

Thanks vassy4u new phone has been ordered

mrblubo

29 Nov 16 #129

Screen cracked on its own??
that's new but right next to phone switching itself off angry getting water damaged while charging overnight

maltikism

29 Nov 16 #128

hot deal. I had to send it back to Samsung because it set on fire. hot hot hot.

deany76

29 Nov 16 #127

Not convinced, an investment needs protecting I cant tell the difference with MediaDevil protectors on.
Those new glass ones for £1.50 on eBay are excellent as well.
I've sold a fair few iPhones in the last 9 years on eBay and the number one question is
"Has the screen got scratches / how is it cosmetically"

mart321

29 Nov 16 1 #126

Cases are a must but ive come to realise screen protectors are a waste, they scratch so easily and you end up not being able to fully appreciate the screen quality. I kept my s4 protected for two years, going through a handful of screen protectors, it was only when I took it off to sell I realised I had been missing out on the true quality of the screen . Gorilla glass is so much better nowadays as well, I can stand there with a sharp piece of steel scratching the screen up and down and it doesnt leave a mark

Common Sense

29 Nov 16 #125

I have zero artistic skill. Why pay almost £50 when you can pay extra for unscratched :wink:

tryn2help

29 Nov 16 #124

Ah, but if you've bought that laser thingy; http://www.hotukdeals.com/deals/neje-dk-8-kz-1000mw-laser-box-laser-engraving-machine-printer-49-19-lightinthebox-2561321 you can cleverly disguise the scratches by incorporating them into your snazzy laser design.

vassy4u

29 Nov 16 #123

Refresh page..

deany76

29 Nov 16 #122

Re: apple's warantee my recent feed back is:

• apple will replace broken iPhone within first year in store but NOT with factory fresh brand new - likely to to refurb (this has started in the last year or so).

• you could probably get 'factory fresh' if your kicked up a fuss but.....

• my understanding is Refurb iPhones are BETTER than 'factory fresh' as they go through even more quality control than NEW.

We have a purchased from amazon an iPhone 6S refurb and a JLP brand new you cannot tell the difference between brand new and refurb.

stainless77

29 Nov 16 #121

Oos now

Kahlon

29 Nov 16 #120

This will get HOT! Like really hot, then explode and set on fire.

pez555

29 Nov 16 1 #119

Baffles me how deals like this get heat when similar deals with iPhones go cold.

Perfectly fine phones from O2 look like crap by the way.

hishammmmm_n

29 Nov 16 #118

Lol i would cancel

discount4cash

29 Nov 16 #117

o2 will unlock for free you need to use sim supplied to ring customer service once i did not use sim and it took me weeks to unlock however unlocked within 24 hours if get o2 to send unlock code

benlondon

29 Nov 16 #116

Well some people appreciate and can afford new things

syndicate100

29 Nov 16 #115

Is o2 refresh for people that are previously o2 customers??

123shop

29 Nov 16 #114

no, not with phones, but with headphones they broke after a few months, sent back and got a refund. I think that's their policy. they won't replace just refund.

hatchers

29 Nov 16 #113

Thanks - just bought. Do you have any experience with amazon warehouse deals phones? Are they usually okay? It said the packaging was damaged. Hoping that's all that's wrong with it.

rodman

29 Nov 16 1 #112

You can get gift to

Get more than you expect this Christmas on Pay Monthly 1GB plus tariffs

Buy this device on Pay Monthly and get a gift on us. Choose from two tickets to see ROGUE ONE: A STAR WARS STORY at your local ODEON, a six month DisneyLife membership, a JBL GO Bluetooth Speaker, JBL in-ear headphones, and a Keplar VR Headset. You’ll get a leaflet with details on how to claim your gift, when your new device arrives. To qualify, you need to order your new device on a 1GB plus tariff by 21 December. You’ll then have until 31 January to claim your gift. Terms and exclusions apply. Gifts subject to availability.

rodman

29 Nov 16 #111

Guys go back to S6 deal last year and read it how it is done!!
http://www.hotukdeals.com/deals/o2-refresh-new-samsung-galaxy-s6-259-99-bnib-2359958

R4m13

29 Nov 16 #110

Where from?
Link?

rodman

29 Nov 16 #109

Refresh deals are free to unlock, if you buy PAYG phone from O2 - unlock only after 12 months and it cost £15.

n1s2b3

29 Nov 16 #108

so its 291.99 front up?

jedisteel

29 Nov 16 #107

I'll stick with my old solid S5 these refresh deals have to be watched carefully I heard of people have battles to get back money taken by O2

123shop

29 Nov 16 #106

Amazon have the S7 in the warehouse seal with 20% off. works out to be 337.

n1s2b3

29 Nov 16 #105

Could someone explain this process to me? like how much is it for the phone completely and can it just be paid up in full?
Thankyou

nb2508

29 Nov 16 #104

great price but personally don't want the hassle

happenstance

29 Nov 16 1 #103

It is a better phone though, that's new and with software could be a better camera. So for some that's worth saving 60 quid.

nolanj3

29 Nov 16 #102

Does this have the function to blow up when in use?

smushs88

29 Nov 16 #101

Good luck going to Samsung, currently counting down the days before my contract ends, maybe I'm just unlucky but each update has made my phone worse, their latest one has pretty much made my phone unusable for anything other than 5 minutes before it either starts freezing, force closing apps or restarting.

Worked perfectly well before all this, total nightmare year for Samsung.

wildecat

29 Nov 16 #100

With this you'll get the remainder of the 2 year EU/EEA warranty from Samsung.
With yours, you'll get a £250 doorstop if it goes T**ts up after delivery.

Value?!

Mawali

29 Nov 16 #99

Anyone knows of deals on getting an Samsung S6 screen replaced?

Genty

29 Nov 16 1 #98

I got my S7 from mobiles.co.uk with £32 quidco cash back and I am now the proud owner of a new born S7 and I'm gonna call it Dave.

agnostic

29 Nov 16 #97

Out of stock

blinko

29 Nov 16 #96

is there any quidco etc on o2?

maxy414

29 Nov 16 #95

IF any one wants to sale for a few extra quids , I cant be bothered to risk paying för what I would
never use i.e towards o2

Genty

29 Nov 16 1 #94

Hey I ordered a S7 last night £26.50 per month on O2 with £32 cash back and voucher to get rid of handset charge, 24month contract 3gb 4g with unlimited text and calls. How is that?? It should be here in an hour....

hatchers

29 Nov 16 #93

Both my brothers refuse to use screen protectors/cases. I can't tell you how many times they've smashed/scratched their screens/bashed up the cases. Some people don't care about keeping their phone nice.

hatchers

29 Nov 16 #92

I would like to know (if anyone knows) - if you pay privately can you get the PAYG 02 phones unlocked (eg. from ebay or elsewhere) or is your only option literally to wait 12 months and then pay 02 £25 once the year is up?

Thanks

Coach42

29 Nov 16 #91

This idea of cancelling the airtime and not having anything to pay apart from the phone doesn't work - at least not in an 02 store. I went in an 02 store on Sunday for an Lg phone. I was told that after 24 hours I could go back and 'refresh' my tariff for a £20 for 20gb deal. I was careful not to even open the box to the phone and not activate the sim. When I returned today I was told the sim was activated by them in store on Sunday when I purchased the package. They would not guarantee, nor would customer services who they rang, that I wouldn't be charged the first months tariff because the sim had been activated on Sunday. Customer services said if I was charged I could ring up claiming an overpayment. I would not take that risk and then have to chase them for money they would owe me. So in the end I cancelled the whole deal under the 14 day rule and left the phone with them .

gungesh

29 Nov 16 #90

Can someone clarify, there is an option 'Pay the phone in Full' under the 'tariff' selection which says '£297' + £14/month for 500mb data.Can I not use this option on refresh and then just cancel the airtime as I have already pay for the phone?

paulsssss

29 Nov 16 #89

I think this is a good deal but if I got a phone covered in scratches and marks I would actually be pretty gutted. I have a S7 edge so would not go for this anyway, but it has no scratches or marks I don't use a screen protector as I don't like them and just have a jelly case. so what do these people do to there phones to get them covered in scratches.

coconutheed1

29 Nov 16 1 #88

Wow some people don't have much of a life.... A scratched phone!!! Oh no.... Please how can I go on.... It's SCRATCHED..... My life is not worth living anymore. Lol

neinneinnein

29 Nov 16 #87

Why is there 5 miles of blank white space after the description?

jig

29 Nov 16 #86

how will this affect credit rating scores??

Babbler

29 Nov 16 #85

See my link - best price now £312.

FunkiestMonkey

29 Nov 16 #84

How??

Babbler

29 Nov 16 1 #83

Guess it depends how much hassle you want. This deal isnt an unlocked phone either.

And it seems to include topup.

ceanth

29 Nov 16 #82

I guess you have to take out a sim and have a minimum top up right? Also are you able to unlock it if you get pay as you go?

tom_gov

29 Nov 16 #81

if its the 3gb ram version keep it . my lg g3 was always overheating and had poor battery life . got an s6 in the 200£ deal

Babbler

29 Nov 16 #80

like new payg £312 :

https://www.o2.co.uk/shop/phones/samsung/galaxy-s7-like-new/#contractType=payasyougo

Babbler

29 Nov 16 #79

My thoughts exactly!

futura

29 Nov 16 2 #78

Says cash price £297 so why not just buy the handset and save all the hassle with contracts just to save a fiver?

computersandstuff

29 Nov 16 #77

If you don't want the possible hassle it is available on PAYG for £312.

chrischarles

29 Nov 16 #76

Great phone. O2 refresh is a pile of something bad.... After paying off the full contract and having it confirmed, they continue to charge monthly rental, everntually after a number of phone calls they cancelled the contract and charged me another £350 by direct debit. Hence I paid £760 for the S7 on the last O2 Refresh deal, took me another two weeks to get my money back and more phone calls. Would never do it again - being out of pocket by £400 is terrible!!

snappyfish

29 Nov 16 #75

Will this put my lgg3 to shame? Only want it if it's its a considerable upgrade?

Rich-G

29 Nov 16 #74

So basically save a bit of money but have a phone that someone has likely scratched their dirty itchy **** and then touched? Enjoy having that up against your face.

Matt.Wild

29 Nov 16 2 #73

Bought the S6 for my other half a few months ago.

Got the £199 deal. They for some reason charged in total £191 to the card including £30 up front plus £161, not the £199.

Not only that they called up and refunded a further £30 back (DD was cancelled so they had not taken extra).

Paid £161 oddly for it.

So they can mess up in your benefit, too :smile:

shalabhbindlish

29 Nov 16 #72

Don't buy S7. Crap phone. Screen cracked while charging of 1 week old phone. Worst CC by samsung

aymanhd

29 Nov 16 #71

I bought the £395.99 S7 (New) on the last good refresh deal. It was pretty painless, but they take the money out of your account unless you're on them every day on LiveChat. Oh, and my credit score has gone up 10 points since taking the deal out...

They do still owe me £2.57 or so.

Goose74

29 Nov 16 #70

Voted cold not because its a bad price (its a great price) but because of all the hassle associated with cancelling and sorting this out. There have been too many people on previous 02 refresh deals who have had to go through numerous customer service calls etc.

nathan18k

29 Nov 16 #69

Few comments here mentioned that once you pay off the device in full, you lose the 12 month refurbished warranty.
Is this true? Can anyone confirm.
I'm reluctant to buy refurbished with no warranty.

vladdy

29 Nov 16 #68

last time i did this it crashed my CS

nitro228

29 Nov 16 #67

I would avoid this. 'Perfectly fine' or grade C at O2 are usually warranty replacements that have been 'checked' and reboxed. You will also lose the 12 month warranty once you pay off the handset with everything except an iphone (as that's honoured by Apple).
I would personally wait a month or so as the prices of these will be slashed. Samsung have been hit very hard by the Galaxy fireball fiasco and sales have taken a massive hit. The fact is, as much as Samsung want to copy Apple's model of selling expensive handsets they just don't have the brand image or desirability that iphones have and as such always reduce there prices one a phone is 8 months old or so.

jno2992

29 Nov 16 #66

Just remember that sometimes you will still get a massive final bill that will take till the next billing cycle for them to resolve for you.

noss88

29 Nov 16 #65

U can't all believe price ?? Hah szajsung always cost half price after year iPhone keep price 3times better

chenzz

29 Nov 16 1 #64

exactly the same happened to me
end up with credit score dropped from 999 to 799!
contacted their credit refernece team and was promised everything is amended.
guess what, 10 months later, my credit score remains 799

deany76

29 Nov 16 #63

LOL

deany76

29 Nov 16 #62

For in expensive - I'd only ever buy a refurb iPhone.
But if you want REALLY good value Xiaomi -
http://www.hotukdeals.com/deals/xiaomi-mi5s-3gb-ram-64gb-rom-snapdragon-821-gray-version-241-88-banggood-2559427
But DONT buy from banggood
Get a good seller on Aliexpress with Global ROM - check the band is suitable for your network and get slow shipping NOT DHL.

soulhunter123777

29 Nov 16 4 #61

Simplyalif

29 Nov 16 #60

Anything for the s7 edge?

iamiguel

29 Nov 16 1 #59

I did this 2 years ago and it was fairly seamless. Be weary though if there is a fault which you discover after paying off the device, they might not acknowledge your warranty.

jman88

29 Nov 16 1 #58

I took the refresh deal out earlier this year for the iPhone. The front facing camera wasn't working and neither was the speaker. Luckily for me it was still under warranty so Apple replaced it free of charge.

vassy4u

29 Nov 16 #57

When you cancel the contract also request for unlock code. You will have to activate your account and within 24 hrs unlock code sent to you.

tattaylor1

29 Nov 16 #56

do you have to wait for the unlock code before phoning to cancel? always really wary of these O2 deals but this is to good to miss

MarzBarz

28 Nov 16 2 #55

I've taken a refresh deal around 4-5 times and never had any issues.

bfam

28 Nov 16 #54

That's put me right off. Thanks for the heads up.

Not worth the risk just in case something goes wrong.

Heat regardless.

vassy4u

28 Nov 16 #53

try a change of colour if that helps

Bomerman

28 Nov 16 #52

Just tried this deal but o2 are out of stock

Jimmy T

28 Nov 16 #51

These refresh deals are attractive, but it's a roll of the dice. I had a nightmare with my one and their customer care was beyond the very outskirts of shocking, that said there are clearly many who have had it work like a dream, so good for them. Just keep your fingers crossed your account is handled by one of the good ones & not some bewildered, clueless, well-intentioned mouth-breather.

badasschris

28 Nov 16 1 #50

I got mine a week ago. Just the phone with no charger but it's basically as new. No a scratch can be seen on the phone with only very faint micro scratches to the screen which are impossible to see with the screen on

123shop

28 Nov 16 1 #49

Perfectly Fine phones have been a bit more loved, but are still working well.

They might have superficial scratches on the back, sides and screen but there will be no more than five deep scratches or chips up to 2mm in length. And you'll get a 12 month warranty to put your mind at ease.

O2 Like New

HotSpotUk

28 Nov 16 #48

Hi Guys,
Is this phone brand NEW????
It saying perfectly fine....
Please clarify.

kiddy

28 Nov 16 #47

If you like perfectly fine then expect scratches all over, just sent mine back. It said grade c on the box.

vassy4u

28 Nov 16 1 #46

I hope we get one.. Definitely the S7 model will come down sooner than the edge..

444000

28 Nov 16 1 #45

Ordered a couple of months ago Like New for £360, and can not complain. The device is really like new and the cancellation process as well as unlocking was quite easy.

Great phone BTW.

khalifazed

28 Nov 16 2 #44

I think I'll hold tight till next month, fingers crossed brand new s7 at this price

vassy4u

28 Nov 16 1 #43

I'm also looking to upgrade from my s6. By the looks of it I guess s7 prices will come down before the end of this year.

khalifazed

28 Nov 16 1 #42

vassay4u u posted the deal last year December for s6 and I got that. now am tempted to get this lol
good find

happenstance

28 Nov 16 #41

Theyve had this for weeks. I'd rather pay a tenner more for a nearly perfect one personally, but they haven't had any in stock recently.

blackrat62

28 Nov 16 1 #40

Ordered and paid in full. Will cancel as suggested.

blackrat62

28 Nov 16 #37

Any issue with going for the pay for the product in full (£297.99) and then just cancelling the monthly payment? Costs a few pounds more but seems to be less hassle possibly?

vassy4u to blackrat62

28 Nov 16 #39

Worth a try I never had done it this way.

trickydick

28 Nov 16 1 #38

Thanks OP. Just ordered. Heat added

morrig

28 Nov 16 1 #36

Put a case on it ,sorted,unless on the front?

MisterSkinflint

28 Nov 16 1 #35

Did this 5 months ago with a galaxy tab s2 8.4. Very easy transaction and a fabulous tablet for a bargain price.

sradmad

28 Nov 16 1 #34

heat added :smiley:

discount4cash

28 Nov 16 #33

was not looking for hand outs top cash back may pay something edge is out stock I got S6 when new o2 are fine on phone I only discovered alledged default year later.

ryanfinn75

28 Nov 16 #32

My experience of these deals is the unlock code took 6 days to come through. They then charged me a £470 cancellation fee on top of the full handset cost which is currently in dispute. Tbh i wouldn't bother unless you are happy with allot of hassle and calls to a completely inept customer service that spin lie after lie.

mittromney

28 Nov 16 2 #31

3rd time i'm doing a refresh deal. Let's hope they honour it. I've cancelled the airtime each time. Last time they took payment for the device, and decided to also take 24 months worth of airtime too. Took a couple of months to get the money back.

discount4cash

28 Nov 16 #29

got landed with 440 pound early termination fee that 02 imposed on same deal 6 months ago with iphone 6 plus cancelled contract day sim arrived and paid off phone in full.Had to take litigation against o2 for them to remove negative ccj we never went to court I request they remove the charge they did nothing I will be seeking retribution.

Common Sense to discount4cash

28 Nov 16 2 #30

They will refund. Ask for compensation. They will offer £50 via a letter/email. Just accept it! I did as did my wife. This exceeds the loss. The second time, I waited for o2 to take money from my account and complained.I could have stopped it, but I knew I would get £50 :wink:
I had no issues with refunds.

KotaMu

28 Nov 16 1 #28

Good. :smiley: I was the "lucky" one then. It's still a hot deal. Kudos OP

vassy4u

28 Nov 16 #27

Well to be on safe side. Request unlock code. They ll ask for the account (sim) to be activated. So you can just put sim in phone for the account to be activated. Please don't use any mins or data. Within 24hrs they give you unlock code.

brutallogic

28 Nov 16 #26

if you are BT customer and willing to accept discount of giftcard and cashback you can have 2 year deal for brand new phone under £500 with BT/ee, this deal is around £565 over 2 years for £15 monthly sim?

cheaperthebetter

28 Nov 16 #25

I thought you asked for the unlock code before you paid for the device?

ACtivate sim then ask for a unlock code via o2 website .
Then contact CS asking to pay off device and cancel airtime.

I personally would wait for the unlock code before cancelling and pay for airtime used (obviously before cooling off period ends)

joannewallace01

28 Nov 16 1 #24

i tink he'll just be glad he got it8)

joannewallace01

28 Nov 16 1 #22

fab, thanks so much for explanation - do u think son b ok with perfectly fine one?? lot cheaper for me!

vassy4u to joannewallace01

28 Nov 16 #23

Well as someone mentioned in the earlier comment. The phone comes with 1 year warranty and nothing wrong. if its bad you can always goto their local store.

joannewallace01

28 Nov 16 #18

Hi, I'm not technology minded at all, buying for son - so can I check I've got it right?
I go through steps above - pay off phone etc, then I get a sim only deal?
looking at talkmobile £12 month 12 month contract - 12G data, does this sound ok??!

garywilliams60 to joannewallace01

28 Nov 16 1 #20

Yes thats is perfectly fine. Dont forget to ask for a unlock code which is free also.

vassy4u to joannewallace01

28 Nov 16 #21

You are paying off for the phone only. You no longer hold contract with o2. The sim you receive with phone will go invalid. As you cancelling contract. Wait for device to get unlocked. Once its unlocked use talk mobile sim. I did the same. Using three mobile sim on S6 bought via o2 refresh deal.

garywilliams60

28 Nov 16 1 #19

This is a very good deal. I have a friend who works at O2 store and has confirmed there is nothing wrong with the phone. They are returns and still have the warranty with them.

123shop

28 Nov 16 #17

Like New is available.

£11 a month phone plan. £89.99 upfront total cost £353.99

KotaMu

28 Nov 16 11 #14

vassy4u to KotaMu

28 Nov 16 1 #16

Sorry to hear that. In the last three years I have purchased 4 times via o2 refresh deals. Never had any issue..

KotaMu

28 Nov 16 2 #15

You can also get a almost perfect for 89.99 upfront and 11 per month.

Frank30uk

28 Nov 16 3 #12

Been thinking about a new phone, cheers Vas :smirk:

vassy4u to Frank30uk

28 Nov 16 1 #13

lol.. I'm in the same boat with you Frank

vassy4u

28 Nov 16 #11

o2 unlocks it for free. once you pay for device

45ure

28 Nov 16 #10

Great thanks - does anyone know the cheapest option to unlock (assuming it comes locked ) - is it O2 customer services or 3rd party on internet ?

RK79

28 Nov 16 #8

Do you have to be with O2 already?

vassy4u to RK79

28 Nov 16 1 #9

no.. you can start as new

Common Sense

28 Nov 16 #7

Exactly. Scratched. What a horrible experience unless you like second hand products that have not been looked after.
It works, you get a 1 year warranty, but you have to look at all those scratches.

45ure

28 Nov 16 #5

so then you order it then just cancel the airtime plan ? is that straight forward ?

vassy4u to 45ure

28 Nov 16 #6

Yes. As soon as you receive the phone give the CS a call. Say you want to cancel airtime and pay only for phone.

Common Sense

28 Nov 16 #3

Which means what? Fine to use but lots of marks?
Not new, not perfect and not almost perfect (and of course since a UK model, not dual sim).

Last year £260 was for a NEW s6 and this is for a marked S7, so don't cry :wink:

vassy4u to Common Sense

28 Nov 16 1 #4