I bought it for roughly the same price, new, 10 months ago so cold for me
deafleopard
26 Nov 16#24
Same experience here, be prepared to waste hours you'll never get back ...
terayon00
26 Nov 16#23
I've used Apple product and I would not touch them, I was highlighting the s6 model.
however Apple service brilliant but I find there handsets very limited on doing things
[/quote]
Total agree with you fella. But I don't have the guts to get away from them
AP1981
26 Nov 16#22
Personally I'd recommend the Honor 8 (currently £269 on vmall with code) as a good alternative. Similar specs, but better battery and expandable memory.
khalifazed
26 Nov 16#21
Welcome to the APPLE world of thinking[/quote]
I've used Apple product and I would not touch them, I was highlighting the s6 model.
however Apple service brilliant but I find there handsets very limited on doing things
tom_gov
26 Nov 16#18
was 200 a few monts back i blame brexit
Common Sense to tom_gov
26 Nov 16#20
For new? I do not think it was £200.
I purchased a replacement "as new" recently for slightly less than this price (the best I could find) after an issue with a new phone purchased last December 26th.
Common Sense
26 Nov 16#19
Did you ask for compensation?
Call o2 and complain and ask for compensation as they unlawfully took your money and you lost access to it.
Option 2 is to send an official complaint via their website.
They are scared of the Obmudsman.
Always keep copies of chat transcripts. If you cancel within 14 days, they really cannot refuse to refund you.
vassy4u
25 Nov 162#12
i bought S6 last year from o2 refresh deal at same price. can't believe even after a year they sell at same price. camera is excellent but battery is poor
Astec to vassy4u
26 Nov 16#17
Same here, paid £260 last year for this, so not a great black Friday deal...
Not a great phone either imo...crap battery, fair chunk of storage goes on bloat.
AP1981
26 Nov 161#16
Agree with the others, I can't recommend this phone due to poor battery. If you are out for the whole day you'll need to carry a battery pack or risk it running out. 32gb of storage very quickly runs out!
happyfeet0
26 Nov 16#15
Looks Samsung are doing the same as apple (ripping the public off)
khalifazed
25 Nov 162#9
this phone is a disappointment I have own my s6 nearly a year but I can't afford another phone at this stage, hence still stuck with it and won't recommend anybody
the disappointment is the memory 32gb is just not enough it will quickly get used up, there's no way of having a memory card on this handset.
if the battery goes bad you have no chance of changing it unless you go to samsung or other phone outlets or ofcourse if you know what ur doing then you can do a diy job
I also notticed the glass is not strong as previous models.
terayon00 to khalifazed
26 Nov 161#14
Welcome to the APPLE world of thinking
Common Sense
25 Nov 16#6
o2 are likely to charge you the full contract amount when you cancel within 14 days (in error).
Do not worry, let them take the money out.
Once taken, lodge a complaint ask for compensation.
They will refund and offer £50 compensation.
£265.99 may be £215.99.
I just got my £50 today!
My wife got her £50 last January.
o2 are really quite useless, but very reasonable people!
ei19 to Common Sense
25 Nov 16#7
Is this consistently reliable? Has anyone been refused and how much of a hassle is it?
Also what makes this different than trying to cancel any other 24 month contract?
Thanks
flamethrower to Common Sense
26 Nov 16#13
lucky you !
they took almost 6 months to refund my money and wasted hours of my time with chats/ emails and phone calls but never offered me any compensation.
Neostar
25 Nov 16#11
Battery performance doesn't last long on the S6
dreamer181
25 Nov 16#10
I don't see the £9.99 tariff...
Common Sense
25 Nov 16#8
Very reliable. Terms are clear.
When the phone arrives, activate the sim. Pay off phone price. Ask for unlatching (unlock), cancel airtime.
If they charge extra complain. My family did 5. 3 were fine, 2 resulted in cancellation charges which were refunded with £50 compensation without even asking for so much :wink:
As long as you cancel within 14 days, very little hassle. You can also cancel a 24 month contract within 14 days.
nickz98
25 Nov 16#4
Except you have to take an airtime plan , with a minimum of #12 per month for 24 months.......not such a good deal for me.
ToughLeo to nickz98
25 Nov 16#5
you should cancel the airtime plan as soon as you receive the phone and unlock code. are you aware of O2 refresh and how it works?
nickz98
25 Nov 16#2
sounds good, but I can;t find the deal on th esite
ToughLeo to nickz98
25 Nov 16#3
click +Show more and select any plan with an upfront cost of £49.99
Opening post
Duration of credit agreement 24 months
Upfront cost £49.99
Monthly device payment £9.00
Total Credit amount £216.00
Total amount payable for device £265.99
Latest comments (26)
however Apple service brilliant but I find there handsets very limited on doing things
[/quote]
Total agree with you fella. But I don't have the guts to get away from them
I've used Apple product and I would not touch them, I was highlighting the s6 model.
however Apple service brilliant but I find there handsets very limited on doing things
I purchased a replacement "as new" recently for slightly less than this price (the best I could find) after an issue with a new phone purchased last December 26th.
Call o2 and complain and ask for compensation as they unlawfully took your money and you lost access to it.
Option 2 is to send an official complaint via their website.
They are scared of the Obmudsman.
Always keep copies of chat transcripts. If you cancel within 14 days, they really cannot refuse to refund you.
Not a great phone either imo...crap battery, fair chunk of storage goes on bloat.
the disappointment is the memory 32gb is just not enough it will quickly get used up, there's no way of having a memory card on this handset.
if the battery goes bad you have no chance of changing it unless you go to samsung or other phone outlets or ofcourse if you know what ur doing then you can do a diy job
I also notticed the glass is not strong as previous models.
Do not worry, let them take the money out.
Once taken, lodge a complaint ask for compensation.
They will refund and offer £50 compensation.
£265.99 may be £215.99.
I just got my £50 today!
My wife got her £50 last January.
o2 are really quite useless, but very reasonable people!
Also what makes this different than trying to cancel any other 24 month contract?
Thanks
they took almost 6 months to refund my money and wasted hours of my time with chats/ emails and phone calls but never offered me any compensation.
When the phone arrives, activate the sim. Pay off phone price. Ask for unlatching (unlock), cancel airtime.
If they charge extra complain. My family did 5. 3 were fine, 2 resulted in cancellation charges which were refunded with £50 compensation without even asking for so much :wink:
As long as you cancel within 14 days, very little hassle. You can also cancel a 24 month contract within 14 days.