I have been looking for this phone and its the cheapest unlocked, sim free from carphone warehouse online and in store. Includes free home delivery.
Excellent phone and cheapest price.
Voted hot but would pick one up from John Lewis at the same price due to the customer service in CPW being some of the worst i've ever received. They would not refund me for an unopened device bought in store, only give me a credit not to spend within CPW. However, if you order online and pick up in store they will due to online buying legislation... Go figure. Still, this seems to be the normal price for this handset now with Amazon and John Lewis selling at £129.99 also. Mildly hot.
kennethsross
8y 29d4#6
An exceptional phone for the money - even at the £142 I paid for it. Can't rate this highly enough in terms of value for money. I moved back to android after 4 years on Windows Phone, and I'm so glad I did - looked at various top-end marshmallow phones, but opted to save my money with this. I am in no way disappointed!
nyasham
8y 29d3#39
If you want to argue semantics, despite fact that the terms "shop" and "store" are used interchangeably between British, American and even Australian interpretations... even though there's rarely ever misunderstandings whenever people use either term in a conversation... then sure, you can replace my "store" with your "shop". Whatever keeps you warm at night
All comments (103)
parasitemol
8y 29d13#1
Voted hot but would pick one up from John Lewis at the same price due to the customer service in CPW being some of the worst i've ever received. They would not refund me for an unopened device bought in store, only give me a credit not to spend within CPW. However, if you order online and pick up in store they will due to online buying legislation... Go figure. Still, this seems to be the normal price for this handset now with Amazon and John Lewis selling at £129.99 also. Mildly hot.
jacenj to parasitemol
8y 29d1#3
Where's amazon link? John Lewis is out of stock for home delivery
Askrulous to parasitemol
8y 29d2#14
Yes, I don't think I've witnessed such uninterested and untrained staff with such attitude. Had to return a tablet not fit for purpose and my experience taught me to avoid cpw. The tech guy who tried to test it then 15mins later realised his machine only tested phones summed up what I was up against, so knew it simply a matter of time before I got the refund they were refusing to give.
nyasham to parasitemol
8y 29d#28
This goes double with EE. NEVER get a phone from their brick-and-mortar stores. They won't honour returns or refund the second you sign or give them money... Not even if you're still in the store and the phone is still packaged and in the bag!
This is from personal experience when I upgraded to a 32GB Galaxy S6 without realising it didn't have a micro sd slot. I asked to swap out for something else and they flat refused. Only their online store has a cooling off period.
At least cfw give you store credit. Still not ideal though.
Only use the brick-and-mortar stores for browsing, then order online.
saunderscowie to parasitemol
8y 29d#29
Have you experience with john lewis customer support? Always wondered how they are considering everything comes with 2 year warranty -- seems very good to me
Dude1971 to parasitemol
8y 29d#35
100% agree with you, John Lewis have never let me down, CarPhone WhoreHouse never answer the phone, reply to tweets or emails. AVOID THEM!
Dude1971 to parasitemol
8y 29d1#36
100% agree with you, John Lewis have never let me down, CarPhone WhoreHouse never answer the phone, reply to tweets or emails. AVOID THEM!
I returned a TV that we decided a week later was too small, they took it with no hassles.
jacenj
8y 29d1#2
Dual sim version?
rasdonny to jacenj
8y 29d1#19
As far as i can find out, with these moto g4 16gb -
Just checked and also OOS. Still, this seems to be the price this handset has settled at so I would wait for stock in these more reliable stores unless desperate. Definitely not a cold deal. Just tepid considering the last few weeks has seen the same handset at the same price from 'better' sources.
stevo25
8y 29d#5
yup, is on amazon too, even on Prime now if you have it for superfast delivery. Can't link from it as on my phone
jh787 to stevo25
8y 29d1#11
Can't find on prime now app.
Only the g4 plus.
Must be specific to your area
kennethsross
8y 29d4#6
An exceptional phone for the money - even at the £142 I paid for it. Can't rate this highly enough in terms of value for money. I moved back to android after 4 years on Windows Phone, and I'm so glad I did - looked at various top-end marshmallow phones, but opted to save my money with this. I am in no way disappointed!
derp1664 to kennethsross
8y 29d16#9
4 years on Windows phone? My condolences.
Bikerdanny to kennethsross
8y 29d1#23
I was on android since the beginning and then the last year with IOS and now back on android with this, this phone is amazing for the price and will seriously make me consider ever buying flagship phones again. I feel to top the Moto G4 you would have to spend £250+ on a handset to notice any sort of difference if any. I can already predict that during next year's Moto G4 will Inc NFC and compass then their will be no stopping them.
jacqltaylor
8y 29d1#7
Car phone warehouse are now saying that phone is out of stock!
thomps121
8y 29d2#8
Worth getting at John Lewis, as easy to collect and you get 2 years Guarantee included. Ordered one yesterday ready to collect today for a mate going travelling next week. Cannot be beaten on Value for money.
DocRobotnik
8y 29d1#10
I just wish the G4 plus would come down slightly. the G4 is tempting, but the poorer camera is frustrating.
Bikerdanny to DocRobotnik
8y 29d#24
I picked up a £130 Moto g4 and agree that if the g4 plus wasn't a 50% increase in price over the g4 I would have gone for that.
If you go through quidco you can also get another £5 cashback too
stevo25
8y 29d2#16
prime now app wont let me screengrab
Strretmaster
8y 29d#17
Good find. Thanks.
Standi
8y 29d#18
This or take a chance on the redmi note 3?
sam1970
8y 29d#20
thanks.. good deal
preecey
8y 29d#21
Has a gyroscope but no NFC or compass?
Bizarre. Usually budget phones (such as the Smart Ultra 6) have NFC and a compass but no gyro.
Heat added anyway, but hardly an upgrade for my SU6.
4Real2016
8y 29d1#22
Except direct from Motorola, they are all dual sim.
stphnstevey
8y 29d#25
what case have people gone for this phone?
debadwolff
8y 29d#26
I'm still too old fashioned and need a removable battery. My teenage son loves the G4 (plus) which we bought him at the beginning of the holidays. Anyone have any ideas on a new android phone with removable battery that can replace my samsung S4 which is dying? Thanks.
alwatson to debadwolff
8y 29d#27
Not what you asked for but would carrying a small portable charger be an option? There might be a few phones out there with removable battery but you would be ruling out a lot of great phones.
Something like this would get you near enough a full charge on an average phone and you can recharge it without it needing to be in the phone:
Finally, Motorola seems to be getting back to delivering value for money. 2GB RAM, 16GB Flash, 4G, decent phone, quick updates, all for a decent price. But unfortunately they have still not made any promises for future upgrades. Will this phone ever see Android N? For me, that would make a big difference.
iainmann to MrPuddington
8y 29d#32
Lenovo says the G4 will get Nougat but hasn't specified a timescale. It's thought it could be pushed out late Dec/early Jan but not confirmed.
cullies to MrPuddington
8y 29d#33
Android 7.0 Nougat update: Motorola
[i]Motorola devices receive Android updates a lot faster than some other devices thanks to the minimal additions Motorola puts over the top of the raw Android software.
The Android Marshmallow update schedule for Moto started in December 2015 so we would expect similar for the newest Moto handsets when it comes to Android Nougat. Aside from Nexus devices, Motorola handsets are likely to be some of the first to receive the 7.0 update.
this phone will 100% see Android N and be one of the first to get it. you should have no worries on this score with Motorola unlike many other manufacturers
parasitemol
8y 29d#31
I've not had dealings with them for a smartphone but they replaced a faulty TV of mine with no questions asked within their 2 year warranty period a few years back and were all round very good. I've seen a few people on here rave about their customer service roo much like Amazon. Its not so much that I'm plugging either of those companies though more so that I was very unimpressed with CPW and will not be buying from again unless the deal is unmissable and then I'll be ordering online to be picked up in store.
tfish
8y 29d#37
Do you mean shops?
Sogaaddict
8y 29d#38
I have a Windows phone, have for 3 years. ,No problems. No condolences required. Also a Motorola.
nyasham
8y 29d3#39
If you want to argue semantics, despite fact that the terms "shop" and "store" are used interchangeably between British, American and even Australian interpretations... even though there's rarely ever misunderstandings whenever people use either term in a conversation... then sure, you can replace my "store" with your "shop". Whatever keeps you warm at night
derp1664
8y 29d#40
The first step to recovery is admitting there's a problem. Nobody's judging you, this is a safe place.
*Judges*
Reality
8y 29d#41
Does anyone know how this compares to the Samsung Galaxy J5? I can't decide between the 2. Thanks in advance.
Lord vader
8y 29d1#42
picked one up on the Amazon deal (typing on it right now).
Great phone. Does all that you want, all the apps on android you need and 16gb internal memory.
like it better than my last phone (iPhone 6)
great deal if you can get it
luckyxiii
8y 29d#43
Bought dual sim for this price a few days ago, currently using it and no problems so far. Impressed with feel, lightweight, pretty fast, the android skin is much better than I thought, but battery a little disappointing.
Any ideas about a cheap/good case and screen protector?
ruddygood
8y 29d#44
well l think the Huawei p9lte is better what say you...
ruddygood
8y 29d1#45
l think its better l brought a Samsung galaxy j5 2015 l find the screen really irritates my eyes never had this problem before..
parasitemol
8y 29d1#46
I would ask where to pick up an unlocked P9 Lite for £130 and then snap up one for me and my gf!
Sogaaddict
8y 29d#47
The problem is you, fella.
derp1664
8y 29d1#48
Denial is also perfectly natural. This is all progress.
shepster34
8y 29d1#49
I have the j5 2015. Great phone, snappy to use but let down by 8gb memory and poor camera. Supposed to be getting marshmallow which would help as you can use memory card as internal memory. The j5 2016 is marshmallow with a 5.2 inch screen but is quite a bit more than £129 i believe.
kennethsross
8y 29d#50
4 very happy years. No condolences required. Just didn't see the point of re-investing in an OS that is being neglected to death.
derp1664
8y 29d#51
Yep I agree. I was only joking
deany76
8y 29d#52
Interesting that on amazon it say the device accepts max 32gb microSD card.
Surely wrong my brilliant £29.00 (plus £10 topup) Moto E has a 128GB microSD card.
ps
love these Moto's (iPhone 6 my main phone)
LordKareem
8y 29d#53
The model that Carphone warehouse sales only has 1GB of Ram so i wouldn't recomend it.
deany76
8y 29d#54
worth mentioning the duel sim version (if this is important to you) is white only for some strange reason
spannerzone
8y 29d1#55
While I agree that CPW might be a bunch of incapable shop monkeys (apologies to all monkeys that I've just insulted) - the law is that a shop is not obligated to refund you in a case like this just because you changed your mind. It's entirely at the shop's discretion if they offer a no quibble return policy like Argos (mostly) offers.
As a former shop worker it gets very tiresome when people walk back in expecting a full refund because they made an informed buying decision
deanoh11
8y 29d#56
Samsung (and LG) have disabled adoptable storage in Marshmallow so you will not be able to use the memory card intermal memory, much to my frustration too
deany76
8y 29d#57
This is why I buy almost exclusively from three stores (except food)
• amazon
• JLP
• apple
Due to their "No Quibble" returns policy
Not been to Costco for a while but they to used to be exceptional too.
Please note Argos most definitely have a "quibble open box policy" (unless your local store is a one off). - or it's an Argos online sale.
ps
I do also use aliexpress for under £15 items
cullies
8y 29d1#58
Wrong! All moto G4's have 2GB of Ram
John Lewis price back up to £159 and out of stock
si7verwolf
8y 29d1#59
It doesn't explode.
EN1GMA
8y 29d#60
does this have a additional memory card slot for extra storage?
EN1GMA
8y 29d2#61
and bricks and mortar stores wonder why people shop online. If they had quality customer service in store, people would be willing to shop there. but knowing that you are protected more by buying online than in store, i'll keep on buying online.
louie-blue
8y 29d#62
I have just had the worst experience ever with CPW and a repair that took 3 weeks. There are 30 staff in every store and not one of them seems capable of answering the phone. So you call customer services and after holding for 30 minutes, they tell you they can't speak to the store either. Actually selling my phone now as I couldn't bear dealing with them again.
shepster34
8y 29d#63
Thanks, i did not know that. Anyone know if we able to use adoptable storage option with this phone? This is the deal breaker for me.
komi
8y 29d#64
Get a Xiaomi redmi note 3 pro. This could is outdate and slow. The 650 on note 3 is nearly twice the speed. Plus u get 3 gb ram and 32gb rom. I've just updated to miui 8 automatically and has alot of features including settings individual app lock. Also it has more battery too. It's the same price or even cheaper cos the note 4 is out
PerfumePolly
8y 29d#65
Do you think this would be an upgrade from a Vodafone Smart Ultra 6 guys?
preecey
8y 29d#66
It isn't worth the upgrade.
PerfumePolly
8y 29d#67
ok thank you
tsb
8y 29d#68
Looks like the offers on this phone are drying up, at least for now.
- John Lewis has returned the price to £159.99, and is still out of stock.
- Amazon has removed their own listing for this phone, and only sell through third parties at over £150. Yesterday they were showing new stock of their own arriving on September 6th, but this has now been removed from the website as well.
- CPW still have stock online, but none in stores, at least not around here.
This is for the black single-sim model. The dual-sim white is still available everywhere at the higher price.
Hope this is a temporary shortage, and not Motorola/Lenovo clearing out stock of the cheaper phone in favour of the premium G4 plus and dual-sim versions. They have the Moto E for budget sales as well. Oh, and the new lower-spec G4 Play, which sells at £129 as well.
lupu
8y 29d#69
Samsung S5, cheap now, if you can find one still; not greatest but good enough; will be a dated but removable battery, decent camera, NFC, good hardware, micro sd, fairly quick. if you find a dual sim, bonus!
cannycoyote
8y 29d#70
just ordered from cpw. its on back order appar so will hopefully have them in soon
quidstretchy
8y 29d#71
UPPER
quidstretchy
8y 29d1#72
don't you mean nite?
quidstretchy
8y 29d#73
This is why A.I. isn't ready for mainstream use
dollgirl
8y 29d#74
Can anyone help me my tesco mobile contract just ran out I want to buy the moto g4 outright and then get a deal for 24mths can anyone advise is sim only the cheapest option.
preecey
8y 29d#75
What are you looking for with the SIM only? How many minutes and texts do you use? How much data do you need?
preecey
8y 29d1#76
This is a good all-rounder by the way. Unlimited texts and minutes, and 4GB of data on Three for £9 a month:
How does this compare to the Vodafone smart ultra 7 as that's a similar price? Is this better?
MisterFresh1980
8y 28d#85
It beats the Smart Ultra 7 in every review I have seen, Smart ultra 7 is no improvement from the 6 according to most reviews and averaged 3 stars
darrint to MisterFresh1980
8y 28d1#87
I ordered one. However, there was no home delivery on offer and the website said delivery to store on Monday and this was Saturday. Email came through after ordering and said it's on back order. Not amused.
polg
8y 28d#88
I'll second that. Have for home delivery but out of stock.... my handset is broke.. thinkni'll panic buy instead..
darrint
8y 28d#89
Just called them and no stock until the 12th Sept.
ritalucy41
8y 28d#91
Its available for click and collect in Hull, I dont know other stores though
ritalucy41
8y 28d#92
You can do click and collect. Normally one hour slots? Hope that helps
STi_prodrive
8y 28d#93
thank you
awoo
8y 28d#94
Thanks for the info, looked for a video comparing the 2 on YouTube but couldn't see any, just wondering which would have the better camera as both 13mp? Think the camera on the ultra 7 is meant to be an improvement over the ultra 6.
cannycoyote to awoo
8y 28d#99
phone is back up to £159 now. glad i bought it last friday still waiting on stock tho! will be in monday apparently?
darrint
8y 28d#95
The website lies. It offers it then the email comes through with back order. None available for home or collection.
ws007
8y 28d1#96
No the "explode" feature is only found on the high end models
MrBoom
8y 28d#97
If i have a nano sim is an adaptor included with phone?
jim157
8y 28d#98
Yes, there is an adaptor included.
aerojay786
8y 27d#101
October first delivery and a £20 compensation I believe it was that my sister has received an email about regarding her complaint to cpw for no delivery after taking payment. original price 129.99
darrint
8y 27d#102
CPW are an utter shambles. I got an email and text yesterday saying my phone would be delivered to store and now they tell me nothing until October, this is after saying on their website the phone could be delivered to store on the 6th Sept.
If they ran a brewery you'd come out sober.
aerojay786
8y 27d#103
phone up their customer service and say you want to log official complaint they were helpful to my sister replied within 4 hours
Opening post
Excellent phone and cheapest price.
https://www.carphonewarehouse.com/motorola/moto-g4.html#!colour=black&capacity=16GB&dealType=sf
Top comments
All comments (103)
This is from personal experience when I upgraded to a 32GB Galaxy S6 without realising it didn't have a micro sd slot. I asked to swap out for something else and they flat refused. Only their online store has a cooling off period.
At least cfw give you store credit. Still not ideal though.
Only use the brick-and-mortar stores for browsing, then order online.
I returned a TV that we decided a week later was too small, they took it with no hassles.
white = dual sim
black = single sim
John Lewis does the white for £159.95
http://www.johnlewis.com/motorola-moto-g4-smartphone-android-5-5-4g-lte-dual-sim-free-16gb-white/p2849369
Just checked and also OOS. Still, this seems to be the price this handset has settled at so I would wait for stock in these more reliable stores unless desperate. Definitely not a cold deal. Just tepid considering the last few weeks has seen the same handset at the same price from 'better' sources.
Only the g4 plus.
Must be specific to your area
http://www.hotukdeals.com/deals/motorola-g4-16gb-black-sim-free-cpw-129-99-124-99-with-quidco-2501087
If you go through quidco you can also get another £5 cashback too
Bizarre. Usually budget phones (such as the Smart Ultra 6) have NFC and a compass but no gyro.
Heat added anyway, but hardly an upgrade for my SU6.
Something like this would get you near enough a full charge on an average phone and you can recharge it without it needing to be in the phone:
https://www.amazon.co.uk/gp/aw/d/B005QI1A8C/ref=mp_s_a_1_6?ie=UTF8&qid=1472838243&sr=8-6&pi=AC_SX236_SY340_FMwebp_QL65&keywords=portable+battery&dpPl=1&dpID=417yx2GOM4L&ref=plSrch
Android 7.0 Nougat update: Motorola
[i]Motorola devices receive Android updates a lot faster than some other devices thanks to the minimal additions Motorola puts over the top of the raw Android software.
The Android Marshmallow update schedule for Moto started in December 2015 so we would expect similar for the newest Moto handsets when it comes to Android Nougat. Aside from Nexus devices, Motorola handsets are likely to be some of the first to receive the 7.0 update.
http://www.pocket-lint.com/news/137654-when-is-android-7-0-nougat-coming-to-my-phone
[/i]
*Judges*
Great phone. Does all that you want, all the apps on android you need and 16gb internal memory.
like it better than my last phone (iPhone 6)
great deal if you can get it
Any ideas about a cheap/good case and screen protector?
Surely wrong my brilliant £29.00 (plus £10 topup) Moto E has a 128GB microSD card.
ps
love these Moto's (iPhone 6 my main phone)
As a former shop worker it gets very tiresome when people walk back in expecting a full refund because they made an informed buying decision
• amazon
• JLP
• apple
Due to their "No Quibble" returns policy
Not been to Costco for a while but they to used to be exceptional too.
Please note Argos most definitely have a "quibble open box policy" (unless your local store is a one off). - or it's an Argos online sale.
ps
I do also use aliexpress for under £15 items
John Lewis price back up to £159 and out of stock
- John Lewis has returned the price to £159.99, and is still out of stock.
- Amazon has removed their own listing for this phone, and only sell through third parties at over £150. Yesterday they were showing new stock of their own arriving on September 6th, but this has now been removed from the website as well.
- CPW still have stock online, but none in stores, at least not around here.
This is for the black single-sim model. The dual-sim white is still available everywhere at the higher price.
Hope this is a temporary shortage, and not Motorola/Lenovo clearing out stock of the cheaper phone in favour of the premium G4 plus and dual-sim versions. They have the Moto E for budget sales as well. Oh, and the new lower-spec G4 Play, which sells at £129 as well.
http://www.hotukdeals.com/deals/3-sim-4gb-data-unltd-mins-unltd-texts-9p-m-108-term-possible-quidco-2505078?p=28693116
Also John Lewis is more expensive and they don't have it in stock to those mentioned buying for JL
Thanks for the info.
If they ran a brewery you'd come out sober.