Found this machine rated as no 1 on TrustedReviews website. Currently £30 off until 21st September and free delivery. The spec may not be the most advanced, but as a single person I do not need a huge capacity machine, and hopefully this is fairly easy to use. Never heard of a John Lewis washing machine. Obviously a re-brand, but would be grateful to hear comments from anyone who actually owns one of these, and whether this is a good buy for the spec. JL 3 year warranty is a bonus.
All comments (40)
midge73uk
1 Sep 16#1
I'm at work just now, so can't check the model number, however I own a John Lewis washing machine. It is around 3 years old and still going strong. I can recommend their own brand. It's well made and works really well. It's a 1400 spin and I have used both powder and liquid, finding powder to be the better partner for cleaning the clothes. Hope this may be useful.
Common Sense
1 Sep 16#2
Who makes them? Beko?
bilbob
1 Sep 16#3
They used to be made by Zanussi, and were recommended by a white goods web site run by a domestic appliance engineer (can't remember the site name now)...
Nearly bought one myself at the time, but bought a better priced Zanussi instead (ironically, from JL!) and it's still going strong after 6 year of abuse from two babies in that time.
regcar
1 Sep 16#4
Thanks for all the comments. I am not an expert on washing machines, and I have no idea who makes them. I think this one is only 1200 spin, but that is good enough for my use. I am currently using a Hoover which I bought with the house, and is about 7 years old. Still works OK, but I am changing the utility room, and it would be easy to change at the same time. An engineer who was installing a cooker, said the model was OK, but never run at the top 1600 rev spin. He said if you stick to around 1200 revs, most machines will last a lot longer. Thanks midge73uk for your advice.
I have never used powder, as I thought it was better to use liquid detergent.
John Lewis (although nothing like the company they WERE for customer service - see their reviews now, it will shock you! http://www.reviewcentre.com/reviews56366.html ) themselves can be reasonable helpful, but can't do anything at all to get this company to fulfil it's claims. Ten weeks,and a whole lot of wasted full days sitting in and a lot of raised blood pressure means I would not touch any of their products again even though I got substantialfinancial compensation at the end of it.
youngrobbo
1 Sep 16#6
They can't be a patch on the people that Panasonic use for their Washing Machines. 5 weeks on and I'm still arguing with them on their "I'm sorry, your machine part failure was not due to a manufacturing problem, instead it's down to your installation". We've had to go out and buy a new washing machine while the stand off continues. Lesson learned, don't believe the "we offer you a 5 year warranty with our Panasonic machines" because when you get an issue they don't want to know. Just stick to the known brands instead.
John Lewis have been nothing but amazing in their assistance at helping us pursue Panasonic.
regcar
1 Sep 16#7
Interesting comment about JL. They completely cocked up my last order for a DVD player. The player was obviously a customer return, remote control missing etc. What was more amusing the paperwork, and delivery note for the previous customer were enclosed.Several emails later I got hold of a very nice lady who was very helpful, and agreed a 100% credit for all my wasted time, meaning that the player was free. All the emails were wrong, giving meaningless automatic replies. The final funny was an email stating the player was going to be delivered on Tuesday. Needless to say the player was delivered on Monday. No big deal, as I was at home. Was thinking I was going to get a second free player. Similar experience with my partner. Never had an order completed correctly first time, but always refunded once the process of explaining the problem is complete. Allow 2+ hours until you reach someone in authority. My DVD player was only £38, but wonder if anyone has got a free TV.
bigdeal66
1 Sep 16#8
Terrible deal,get a Beko with great reviews for less...
Opening post
All comments (40)
Nearly bought one myself at the time, but bought a better priced Zanussi instead (ironically, from JL!) and it's still going strong after 6 year of abuse from two babies in that time.
I have never used powder, as I thought it was better to use liquid detergent.
You will have to deal with the Serviceforce "network" which is a mix of separate companies "organised" by Electrolux for repairs which make your worst nightmares come real. For reviews see: http://www.reviewcentre.com/Online-Domestic-Appliance-Shops/Service-Force-www-serviceforce-co-uk-reviews_1901176
John Lewis (although nothing like the company they WERE for customer service - see their reviews now, it will shock you! http://www.reviewcentre.com/reviews56366.html ) themselves can be reasonable helpful, but can't do anything at all to get this company to fulfil it's claims. Ten weeks,and a whole lot of wasted full days sitting in and a lot of raised blood pressure means I would not touch any of their products again even though I got substantialfinancial compensation at the end of it.
John Lewis have been nothing but amazing in their assistance at helping us pursue Panasonic.
http://ao.com/product/wmb71543w-beko-washing-machine-white-36593-1.aspx
AO has a pretty poor reputation too - don't they all :-( https://www.reviews.co.uk/company-reviews/store/appliances-online