I really like these soups. They're usually on sale for £1 somewhere or other. At the moment, it's @ Morrisons, it tends to move to another of the big 5 supermarkets. Not printed mine out yet, you may need to use a spare email address if had one last time, not sure, but they've emailed me, and can't think why if I was gonna get message 'sorry, you had a coupon lately' ? , but will update.
Exactly right! Internet coupons have been around for well over a decade, and companies like Valassis who run these schemes have obviously liaised with all the major supermarkets and reached a universal agreement on the acceptance of the coupons.
Yet somehow the information never filters down to the very people who can make or break the whole thing - the till staff.
It's the whole attitude of some of these dragons that gets me - as if the money is coming out of their own salary.
shabbird
8 Sep 164#7
souper deal :smile:
Brown_Rolf
9 Sep 164#14
Coupon rejected by the dragon at ASDA Sittingbourne - "you can't use coupons you printed out at home" - spoken to me as if I was a naughty schoolboy.
Recently another dragon in the same store laughed in my face when I tried to redeem the e-voucher for the free bottle of Coke (exclusively at ASDA) off Twitter.
Always amazes me how these companies spend millions on marketing, yet do nothing to re-educate these nasty vile old women who work at the point of sale.
(Excuse the rant, it's not the OP's fault, heat added.)
All comments (36)
bouncy99
8 Sep 16#1
so where is this £1 voucher?
deb8z to bouncy99
8 Sep 161#3
In the link in the OP .
juggler1
8 Sep 16#2
I'd posted link, it got moved bouncy99. I've added it to the op
bouncy99
8 Sep 16#4
thanks for adding a link to the manufacturer, but i still see no £1 off voucher.
juggler1
8 Sep 16#5
There's a screen that says something about nominated someone who's souper- then an arrow at the side, to go left or right. Click on the arrow, you'll get the screen with the £1 off coupon
sradmad
8 Sep 163#6
Free someone say free, im in, thanks op, heat added :smiley:
natz265 to sradmad
8 Sep 161#8
Better than free can get paid 70p
shabbird
8 Sep 164#7
souper deal :smile:
937666
8 Sep 165#9
Thanks op
karatenash
8 Sep 161#10
Thanks! +heat.
metrostn
8 Sep 161#11
Nice one OP, thanks :smile:
JewStain
8 Sep 161#12
Lovely free soup :smiley:
Toonah
8 Sep 161#13
Woohoo... Free is my fav flavour! And 70p profit... Ohhhhh baby! You're a star
Brown_Rolf
9 Sep 164#14
Coupon rejected by the dragon at ASDA Sittingbourne - "you can't use coupons you printed out at home" - spoken to me as if I was a naughty schoolboy.
Recently another dragon in the same store laughed in my face when I tried to redeem the e-voucher for the free bottle of Coke (exclusively at ASDA) off Twitter.
Always amazes me how these companies spend millions on marketing, yet do nothing to re-educate these nasty vile old women who work at the point of sale.
(Excuse the rant, it's not the OP's fault, heat added.)
aishakhan894 to Brown_Rolf
9 Sep 16#15
So was the coupon finally accepted?
ozodimal to Brown_Rolf
9 Sep 16#16
I always go through self checkout simply to avoid the sort of intervention that you so eloquently describe. Thanks OP, heat!
juggler1 to Brown_Rolf
9 Sep 162#17
I agree with you Brown_Rolf, I have a mental note of where the staff are ok with coupons. Asda are the worst, One Morrisons is a nightmare, the other one absolutely great, likewise Sainsbury's. But yes, agree totally. I have a friend who works in PR, told me that these promotions are designed to run a certain way, ie, the clients products are given out free to customers who bother getting the coupon, printing it out, and physically going to the shop to get it. That is the customer's contribution and commitment, in reward, they get the product free- in this way, the client's product is given as a free item to pro-active customers, who, presumably, and on the whole, are interested in the client's product.
These are massive campaigns, with so many meeting, emails, different personnel involved. The last thing anyone wants is for hardly any coupons to be redeemed, that would be a massive failure for everyone involved... But, it can all go wrong at the till, if you get a jobsworth serving you.
Morrisons self serve tills let one coupon per transaction go through without calling over the s/a, so try there? Sainsbury's seem to do the same.
Babbler to Brown_Rolf
9 Sep 16#20
A swift call to management usually fixes that...
dwl99
9 Sep 16#18
Bah, you need to install a carpy bit of coupon printing software.
Brown_Rolf
9 Sep 164#19
Exactly right! Internet coupons have been around for well over a decade, and companies like Valassis who run these schemes have obviously liaised with all the major supermarkets and reached a universal agreement on the acceptance of the coupons.
Yet somehow the information never filters down to the very people who can make or break the whole thing - the till staff.
It's the whole attitude of some of these dragons that gets me - as if the money is coming out of their own salary.
daveandmart
9 Sep 16#21
good luck getting the printer software to work
far to daveandmart
14 Sep 16#30
Had no problems last time (in August) but this time its saying voucher expired and not even starting to print....
etta191
9 Sep 163#22
If you manage to print a coupon and shop at Waitrose it's worth adding your favourite soup to myPicks (I think most flavours are included) that way you could get two soups for £2.16 or 6p with the coupon, then claim the extra 70p for a profit. At waitrose the soups are £2.10 each or 2 for £3 minus 42p off per soup with myPicks
NotALot
9 Sep 162#23
Plus I never have problems with coupons at Waitrose ! (Unlike ASDA)
etta191
9 Sep 161#24
Yes, they are not that petty to argue over a coupon! Plus it's just super bad customer service holding up a queue of people just because they want to make sure you understand that they don't trust you, definitely not a way to keep their customers coming back.
Btw just checked on myPicks and the only soup not included is the Skinny Peri Peri Chicken, so plenty of choice.
Reebok Ron
9 Sep 16#25
Absolutely horrible soups (the Thai one is pretty good though) and I should know because I got 15 free cartons the last time this deal was on! :stuck_out_tongue:
I'd have been seriously miffed if I'd paid for them so didn't feel too bad for cheating the system!
NotALot
9 Sep 16#26
15?? How did you 'cheat the system'?
Reebok Ron
9 Sep 16#27
Without going into specifics you have to use a programme that stops the printing app registering itself on your computer so that each time it thinks it's the first time it's been run. I only stopped at 15 because I thought the soups were generally not that nice.
varunadas
12 Sep 16#28
Morrisons staff in my store refuse to accept any coupons if the product is on offer.On challenging them they direct customers to the fine print on the coupon which says not to be used in conjunction with any other offer.
juggler1 to varunadas
12 Sep 16#29
I always go to self service with coupons. It's worth getting to know your local store though, of the 2 Morrisons near me, one has a big meeting about a coupon, bringing over all kinds of staff, the other Morrisons is absolutely fine
far
14 Sep 16#31
Last time the coupon was available, the tills at Asda Layerthorpe (here in York) rejected the coupon. I think its more their EPOS software which rejects it so no matter who gets involved, I suspect nothing can be done.
NotALot
14 Sep 161#32
I actually tried in Asda this time and yes, system rejected coupon but chap on till persevered and called for a supervisor who then showed him how to put it through manually as a manufacturer's coupon - so it can be done!
magicjay1986
16 Sep 16#33
Thanks for the report. Updated the title and put the link at the top of the description :smiley:
varunadas
16 Sep 16#34
I had the same experience with the coupon on Asda' self service tills where it initially accepted the coupon but when I went to payment screen it got rejected. It had to be put through manually luckily they did not trouble much. I find the older staff too fussy about coupons as if it goes from their pay packet.
juggler1
16 Sep 16#35
Agree about Asda staff. Their tills seem to be designed to accept, then reject, every coupon, even their own APGs. Some Asdas are really bad, some just a bit resentful at the extra time and effort it takes when someone uses coupons. The soups are £1.17 in Tesco right now, and the Tesco soups are a bit bigger, so you can get for 17p. I find Tesco better with coupons, so long as you don't take the 'p'. The modern Morrisons near me, and the Sainsbury's are absolutely fine.
varunadas
20 Sep 16#36
That is so true about Tesco. They are most flexible when it comes to coupons either their own or manufacturer ones. Their till seems to accept any number of coupons - only restriction is it does not accept multiple coupons issued by Tesco. At times I have actually paid nothing after using a mix of their coupons and manufacturer coupons. The only time I had an issue was with the Dr Oetker Pizza challenge vouchers which had the barcode faded and would not scan which meant that staff to manually key in which they are not trained for.
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Opening post
I really like these soups. They're usually on sale for £1 somewhere or other. At the moment, it's @ Morrisons, it tends to move to another of the big 5 supermarkets. Not printed mine out yet, you may need to use a spare email address if had one last time, not sure, but they've emailed me, and can't think why if I was gonna get message 'sorry, you had a coupon lately' ? , but will update.
http://newcoventgardensoup.com/
Link for coupon to NCG website
Top comments
Yet somehow the information never filters down to the very people who can make or break the whole thing - the till staff.
It's the whole attitude of some of these dragons that gets me - as if the money is coming out of their own salary.
Recently another dragon in the same store laughed in my face when I tried to redeem the e-voucher for the free bottle of Coke (exclusively at ASDA) off Twitter.
Always amazes me how these companies spend millions on marketing, yet do nothing to re-educate these nasty vile old women who work at the point of sale.
(Excuse the rant, it's not the OP's fault, heat added.)
All comments (36)
Recently another dragon in the same store laughed in my face when I tried to redeem the e-voucher for the free bottle of Coke (exclusively at ASDA) off Twitter.
Always amazes me how these companies spend millions on marketing, yet do nothing to re-educate these nasty vile old women who work at the point of sale.
(Excuse the rant, it's not the OP's fault, heat added.)
These are massive campaigns, with so many meeting, emails, different personnel involved. The last thing anyone wants is for hardly any coupons to be redeemed, that would be a massive failure for everyone involved... But, it can all go wrong at the till, if you get a jobsworth serving you.
Morrisons self serve tills let one coupon per transaction go through without calling over the s/a, so try there? Sainsbury's seem to do the same.
Yet somehow the information never filters down to the very people who can make or break the whole thing - the till staff.
It's the whole attitude of some of these dragons that gets me - as if the money is coming out of their own salary.
Btw just checked on myPicks and the only soup not included is the Skinny Peri Peri Chicken, so plenty of choice.
I'd have been seriously miffed if I'd paid for them so didn't feel too bad for cheating the system!