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Source: HotUKDeals | Deals > Technology
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Opening post
samspud
16 Sep 16
Been ages since this was posted so thought worth reposting as such a great deal.

It is localised - York and surrounding area only - though there is a postcode checker as rolling out quickly elsewhere so register your interest if you can't already get!

If you can get it then it's a no brainer. I would kill for this.

1GB/sec broadband

Unlimited usage

£21.70 per month ALL IN!!

ASWELL AS FREE ACTIVATION which is normally £50.
Top comments
AndrewRunagall
16 Sep 16 27 #3
Sorry to be THAT guy but I highly doubt it's actually 1GB (Gigabyte) per second, but most likely 1Gb (Gigabit) per second.
vulcanproject
16 Sep 16 9 #27
One week after having this:

http://cdn.smosh.com/sites/default/files/bloguploads/quamire-internet.gif
plunet to kilboy
16 Sep 16 7 #15
​I have access to a very good 2Gbit Internet connection at work that is not stressed. Just want to point out that you will struggle find a site that can steam any kind of normal download to you more than a few hundred megabits. Downloads off Akamai usually top out at 250Mbits. Even the Netflix speed tester maxes out at 350Mbits. Being able to do anything over 500M needs TCP tuning.

Just saying. But enjoy the 1G :wink:
cannibalwombat to AndrewRunagall
16 Sep 16 3 #12
Damn, I wanted to be that guy!
All comments (160)
prash_2k
16 Sep 16 1 #1
Might as well give guys a pack of tin foil, a dust bin lid and call it a day
benoj
16 Sep 16 1 #2
Click check availability and it just tells me about the up to 18mb fibre I can currently get but no option to register interest that the first page suggests. Shame
AndrewRunagall
16 Sep 16 27 #3
Sorry to be THAT guy but I highly doubt it's actually 1GB (Gigabyte) per second, but most likely 1Gb (Gigabit) per second.
Firefly1 to AndrewRunagall
16 Sep 16 1 #5
You just were THAT guy.
:stuck_out_tongue:

In all seriousness, epic deal. I imagine if it gets rolled out a bit more nationwide though, they would up the price :disappointed:
cannibalwombat to AndrewRunagall
16 Sep 16 3 #12
Damn, I wanted to be that guy!
andywedge
16 Sep 16 #4
What's the length of the contract please samspud?
MrScotchBonnet to andywedge
16 Sep 16 #7
I'de like to know who the contract is even with :confused:
disney.queen to andywedge
16 Sep 16 #30
It's a 18 month contract with talk talk
kilboy
16 Sep 16 1 #6
Wonder if Steam could max this out?

Downloading a Gig in about 10 seconds. Mmm.

Envy.
plunet to kilboy
16 Sep 16 7 #15
​I have access to a very good 2Gbit Internet connection at work that is not stressed. Just want to point out that you will struggle find a site that can steam any kind of normal download to you more than a few hundred megabits. Downloads off Akamai usually top out at 250Mbits. Even the Netflix speed tester maxes out at 350Mbits. Being able to do anything over 500M needs TCP tuning.

Just saying. But enjoy the 1G :wink:
garbagerich
16 Sep 16 #8
contact 18 months and it is with ultra fibre optic through sky or talk talk
esskay92
16 Sep 16 1 #9
Smokin hot for the lucky sods that can get this. Almost considering moving to York just for this...
cleverguy12
16 Sep 16 1 #10
​talktalk
andywedge
16 Sep 16 #11
Ho hum, I did add that to the thread title and someone has edited it out
a kindly beast
16 Sep 16 2 #13
talk talk? hahaha hahaha if they don't mess anything up they will effectively hand your bank details over to the first script kiddie that ventures into their network.... cold...
samspud to a kindly beast
16 Sep 16 #23
If a kid with Asperger's cab back USA Missile Command, NASA and the FBI then I'm sure anyone could be hacked given motive and know how. No reason to vote cold. Still a great deal.
pqhf5kd
16 Sep 16 1 #14
Here's the register your interest link:
https://ultrafibreoptic.talktalk.co.uk/register-interest
tommy6000009
16 Sep 16 #16
What about p2p?
MrHot
16 Sep 16 #17
What does a threaded test from speedtest show?
samspud
16 Sep 16 #18
Also available through Sky but more expensive
ddaann_99
16 Sep 16 #19
Who's infrastructure is this? Is it fibre to the prem?
samspud to ddaann_99
16 Sep 16 1 #20
It is FTTP
GrantG182
16 Sep 16 #21
Still, 125MB (1Gb) ain't all that bad...
Delio79
16 Sep 16 #22
​This used to be my argument for not needing silly speed internet. But if you're a family household and 2-3 members of your home are doing intensive streaming from the net at the same time, whether thats gaming or streaming a 4k movie, it's not about how fast any one of your services can serve you, it's about how much bandwidth you have to serve multiple home users.

As on demand services grow there's an increasingly valid case for silly speed Internet.
samspud
16 Sep 16 #24
*can
samspud
16 Sep 16 #25
*hack lol :confused:
louiselouise
16 Sep 16 #26
If they offer you the godawful Huawei HG633 router (just read their forums for feedback) you're gimped - so factor in the cost of a decent router when budgeting.
vulcanproject
16 Sep 16 9 #27
One week after having this:

http://cdn.smosh.com/sites/default/files/bloguploads/quamire-internet.gif
samspud to vulcanproject
16 Sep 16 #29
:laughing:
kencol
16 Sep 16 #28
Not available in my area (Tyne & Wear), I was looking for a new provider, I got an email from Virgin saying my package is going up by £4 per month.

I was getting 100mb broadband and it's going to be £40 pm, I've managed to reduce that to £31 for 6 months then £34 for 6 months by reducing to 50mb.

It's no cheaper to drop the phone with Virgin, I don't need a landline...but they know every other provider requires line rental.

Are there any real alternatives that can compete with 50mb broadband for £390 a year?
eclipss to kencol
16 Sep 16 #32
Have you tried SSE I'm on 75Mb fibre with them for £21 a month, includes their anytime call package.
FoxForce5 to kencol
16 Sep 16 #33
​I got that same price from virgin to stay on my 100mb connection. I just called up to cancel as I was going to sky (£32.40 a month for fibre max - 72mb inc line rental) & they offered it in response.
kiish
16 Sep 16 #31
According to the site it's fiber to the home and on Sky+talk talks own network (not open reach), for £21.70 thats impressive stuff.
kencol
16 Sep 16 1 #34
Do you have to be a SSE energy customer?
JJMPSP
16 Sep 16 #35
Nope, 4mb.
MPLP
16 Sep 16 #36
For info, infrastructure is provided by City Fibre and run as a joint venture between Sky and Talk Talk. Virgin are also now also laying high speed fibre lines in York too. If you live in a flat, forget this deal, it seems to be houses only.
FoxForce5
16 Sep 16 #37
Why just York? Seems a bit of a random place to get such high speeds, I would have thought they'd start with bigger most populated cities first as it would have made more cash surely.
Dodge62 to FoxForce5
16 Sep 16 2 #39
Presumably it's not intended to make lots of cash (otherwise it wouldn't be this cheap) but to test out the infrastructure necessary to support it. Not sure why York works well for that, but I'm sure they thought about it quite hard rather than just sticking a pin in a map and saying "yeah, that'll do".
wilsonlin
16 Sep 16 #38
good deal for the people can get it:)
ttttd
16 Sep 16 1 #40
They probably figured it was the right size city for the kind of demand they want.
Muffinss
17 Sep 16 #41
It's 1 Gb/s btw not GB
kilboy
17 Sep 16 #42
Cheers. You know what Steam tops out at? It maxes out my 76mb fibre no problem.

But yeah for the most part unless everyone in your house is trying to stream 4k vids at once then it's mostly internet epeen :smiley:

At this price I'd still need it though. :smiley:
joriks
17 Sep 16 2 #43
Lets make it clear once and for all - your 75Mb "fiber" is NOT a FIBER. It's the same old copper! Stop insulting real FIBER! Had some idiot the other day coming to my house from BT and trying to sell me theirs "fiber". I bet he have never seen how fiber looks. And I know that there's no fiber in my area. Otherwise I would be on it. Most of people have no idea about this and they are like stupid sheep believing every nonsense they see in ads. **** me off :smiley:
sdoherty1000
17 Sep 16 #44
Don't bother lol
Dodge62
17 Sep 16 1 #45
[quote=joriks
Lets make it clear once and for all - your 75Mb "fiber" is NOT a FIBER. It's the same old copper! [/quote]Only the last bit is. The rest is fiber. Or even fibre. Virgin's "fibre" isn't either - but it uses coax for the last stage which is quite a lot better than twisted pair copper, which is presumably why they're still ahead on speed.
misa426
17 Sep 16 2 #46
My good sir can I just say I agree with you and also I have Weetabix and grapes which contain plenty of the stuff
joriks
17 Sep 16 1 #47
Only the last bit is. The rest is fiber. Or even fibre. Virgin's "fibre" isn't either - but it uses coax for the last stage which is quite a lot better than twisted pair copper, which is presumably why they're still ahead on speed.[/quote]Coax is the same copper. A pile of dog poop in Christmas wrapping is still a pile of dog poop.
Anyhow, found this article http://www.ispreview.co.uk/index.php/2016/03/virgin-media-adverts-still-cant-tell-copper-coax-fibre-optic.html at least now I know how they can get away with this lie legally.
sunama
17 Sep 16 #48
It would not surprise me if sticking a pin on a map at random is how they decided on "York".
Normally, the best way to trial new internet systems is to pick a densely populated city (usually London).
So, rather than digging up lots of roads to reach 10 homes, they can dig up one road and reach 100-1000 homes.
loadsavmoney
17 Sep 16 #49
i'm tempted to down vote this because i'm jealous :disappointed: but i wont :sunglasses:
openreach/ BT are crap (fiber > copper > home, FTTC) plus they keep messing with the speed and i get lots of packet loss :smirk:
soulhunter123777
17 Sep 16 1 #50
Meanwhile, my area (just on the edge of a large town) gets a max of 0.5 Mbps (60 KB/s). Gigabit would be 2,000x faster.

How is it possibly still considered fair to charge everyone the same amount of money for such massively different services?
loadsavmoney
17 Sep 16 1 #51
they should call it fybrid (hybrid) because it's a mix of copper and fiber, ha :laughing:
funny how they never mention old copper telephone lines when advertising standard fiber :laughing:
7800gtman
17 Sep 16 #52
Fibre...broadband.........Fiber...for your exit ramp
nublets2k
17 Sep 16 #53
Apparently Psyllium Husks have proper fibre...
samspud
17 Sep 16 #54
Careful with SSE advertised speed. Like most it's "up to". Because of my distance from the exchange is only get 32mb. So I've stayed with Virgin when considering SSE
rtbsghgfh
17 Sep 16 #55
And perform a trial on the single greatest anomaly in the whole of the country?
Ed Winchester
17 Sep 16 #56
They have discontinued the 633 router until it's issues have been resolved from huawei, they now only use the 635, which generally isn't a pick of bother, it was just deemed too expensive to build initially.

Voted hot btw, for those that can get it. It's a very interesting project this one, and depending on its success, city fibre/TalkTalk/sky will be looking to roll it out to other cities.
PESfan
17 Sep 16 1 #57
​check vodafone fibre. yoy get 80 mbits for £28 pm. no line rental to pay.
PESfan
17 Sep 16 #58
​i think you're wrong. i think most people actually now this because it is actually explained on the providers websites, all of them. Sellers, and people in general just use the term fibre because its easier and associated with higher speeds. don't be a smart ass!
vickyboy123
17 Sep 16 #59
​i believe the infrastructure is built by a company called cityfibre. If you go to there website you will be able to see the other cities where they have a presence
samspud
17 Sep 16 1 #60
Or £17 line rental with £10 BB. Annoys me how Vodafone have simply merged the 2 and claimed they've scrapped line rental. Would rather do Virgin for £25 and get better more stable speeds
samspud
17 Sep 16 #61
People. Always check this excellent website to see how far from the exchange you are AND what speed you will realistically get. Especially if going with someone using BT infrastructure - ie. Vodafone, Sky, SSE

http://speedtest.btwholesale.com
Stevie Badman
17 Sep 16 #62
cold - not nationwide
Ed Winchester
17 Sep 16 1 #63
Your math's isn't great but the premise is, the line rental is hidden in the monthly cost, how anyone can believe the spin that it's 'free' is a worry to me.
breezerman123
17 Sep 16 #64
'Important information about your speed
100x faster: at full throttle, UFO can achieve speeds in excess of 900Mbps which is over 100 times faster than the UK average standard broadband (ADSL) speeds of 7.3Mbps (Ofcom speed report, Nov 2014). Maximum speeds will depend on the capability of your devices and the number of connected devices in your household. For optimum speeds, connect via an Ethernet cable.'


Its gigabyte speeds.
samspud
17 Sep 16 #65
:confused:
blackburn_w
17 Sep 16 #66
well I have virgin 50mb and on speed test I get 50 plus
the in-laws have 50mb on the new UFO and it don't touch 50mb
soulgod123
17 Sep 16 #67
18mbps fibre?
soulgod123
17 Sep 16 #68
make sure your hdd or even ssd can handle it.
AStonedRaichu
17 Sep 16 #69
In data terms bits are considered moving data and bytes are considered non moving data,

For example this deal is for gigabit speeds.

A 8gb USB flash drive has 8 gigabytes of storage.

Hope that clears it up :smiley:
soton26
17 Sep 16 #70
​1000Mbps is 1Gbps m8, come on now
pengwyn
17 Sep 16 #71
My three mast is like cat4 LTE and a decent phone (m4 aqua honor or one plus one) put out 60mbps which is fast enough for streaming you USB tether turn hotspot one and you can use your other wireless devices when we get LTE-A or cat6 this will be smoking you don't need a landline my fttc fibre is crap anyway (70mbps) I got 6 months half price 11.50 with three 12 month contract in June works out 17.75 for year. I haven't had a landline since year last month and I'm not getting it back
LazybeatX
17 Sep 16 #72
covers a very very small area
zombrex
17 Sep 16 #73
I pay £27.99pm for 12 months for 50mb, tivo and phone had to hand in my 30 days notice though and tell them i was going to sky ( they knew i wouldn't though going from 50mb to 0.5 lol) even threw in some sky channels so i didn't feel like missing out. They called 5 or 6 times in the first 7 days to keep me on.
richardnesbitt2
17 Sep 16 #74
**** - I live in York (YO10) and I can't get this. BTW there were loads of people in Town a year or too ago collecting census info asking if you were interested in high speed internet in York. I guess that's why it came here - even though I can't get it :disappointed:
Fleabum
17 Sep 16 1 #75
I don't know what Steam connections maxes out at, but it saturates my connection at 22MB/s, so I suspect its significantly more.

I would'nt be surprised if Steam has cache servers directly at peering centers.

Regards
Flea
cidharten
17 Sep 16 1 #76
How affordable are house prices up in York?
cynikill
17 Sep 16 #77
If only I lived in an area not run by imbecile councillors. Our clowns were part of the idiots who mismanaged digital region do badly it failed and them sold a huge network to geo for peanuts. I don't know who got the backhanders and got rich but I hope they rot in hell, the corrupt leeches. Doomed to 2mb internet for the foreseeable future now. Bitter is an understatement, moved here when fibre was in only to be left high and dry. they are not fit to run a lemonade stand, never mind local councils.
Caroline_1993
17 Sep 16 #78
Sad person

Why dont you actually post a deal and help one person on here instead of voting a product cold because you cant get it.

People like you should be banned
BarGin
17 Sep 16 #79
It's probably where the TalkTalk chairman lives!
ronanspeed1
17 Sep 16 #80
Any videos of these speeds when downloading a large file ?
louiselouise
17 Sep 16 #81
That's good news. I was messed around so much (Engineer visits, told I had noise on the line then fobbed off) I ended up contacting the Ombudsman. Maybe many others have complained as well. Had no choice but to buy myself another router - they wouldn't offer an alternative and the HG633 was useless (Wi-fi was unusable).

Huawei can't resolve the issues with the HG633, the hardware can't handle the speeds or the Wi-Fi, no matter how many Firmware updates they throw at it*. It's likely TalkTalk don't want to admit they made a huge boo-boo - there were many customers who simply up and left.

One upside is that the HG635 has gigabit ethernet, versus the supposed "upgrade" of the HG633, which offers 10/100 ethernet.

I've been with TalkTalk 7+ years and it's been the only real big problem with them.

*Looks like TalkTalk are still flogging that horse though - Firmware v1.20t is currently being discussed/tested by some HG633 users - and it still has big problems (why are they even bothering to offer Firmware updates if it's discontinued?) http://community.talktalk.co.uk/t5/Superpowered-Fibre-Broadband/HG633-Firmware-v1-20t-trial/td-p/1943419/

One user, DMZii, says: "I don't think anyone will be excited to hear that v1.20t has the same symptoms that v1.18t had."
hjonesjr
17 Sep 16 #82
I wouldn't touch TalkTalk if they were paying me to take this. Deal sounds great but there will be trouble ahead.
Pipedream
17 Sep 16 #83
Download speeds dont matter at this stage, whats the upload? They dont seem to mention it anywhere...
alltaken123
17 Sep 16 #84
Agreed; Talk Talk can be awful, however, consider that the network is CityFibre and will be the latest and greatest with a great deal of research being performed...

You get the idea, issues are unlikely to be unresolved for long.
CampGareth
17 Sep 16 #85
I have 1gbit at home and yes this is true, very rarely will you max out the line doing one thing at a time... Which is why torrents, plex, cloud backups and whatnot are a thing. As for steam btw I've seen 90MB/s while downloading some games, not all though, I recently had to download CS:GO in a hurry and that came down at 30MB/s (woe is me, a whole 3 minutes to download instead of 1)
fishmaster
17 Sep 16 #86
Could be done easily if using Usenet and/or multiple torrents. Of course you'll download so much you'll never use it all which has happened to me over the past 22 years.
louiselouise
17 Sep 16 #87
@Ed Winchester, I'm looking on the TalkTalk Community Forums and see no mention of the HG635 being offered again (huge problems with the HG633). Can you send me a direct link please?

They say "We will send you a replacement router" but don't say which one (also there's a fair few complaints for the HG635, just not as many as the 633).

I think it's important that prospective customers are spared the months of woe I and many others had to suffer.

I can still see some poor HG633 users being offered Engineer visits (sigh), and being advised their Wi-Fi may be "oversubscribed". What a load of rubbish! I've lived in the city centre for nearly a decade and Wi-Fi was only unusable when I got that awful Huawei router!

I did all the tinkering with channels for days on end and got nowhere. Then I was told I had "noise on my line" (and tons of dropped packets and disconnects) but the Engineer found nothing when he appeared and more or less insulted me, implying I was making it all up. I hard-wire most gadgets in here, but my phone and tablet are Wi-Fi (obviously) so get used mostly at night.

TL;DR: Buy your own router.
DragonQ
17 Sep 16 1 #88
This deal is ridiculous. Puts the roll-out and price of FTTC to shame.
JC1997
17 Sep 16 #89
So 1024MB/S ? this is crazy
V6_Andy
17 Sep 16 #90
Just checked my post code in Billericay, Essex and says 'Great news! The package you selected is available' so worth checking nationwide.
haritori
17 Sep 16 #91
I wish people would stop saying 'Script Kiddie' is very cringe worthy, and sounds like you haven't a clue what your on about. Its very unlikely any 'kid' would using prewritten scripts hack into a company and retrieve information..

DDoS maybe? but not much more.
far
17 Sep 16 #92
I live in an area of York that was lucky enough to have the FTTP Trial from OpenReach so already have FTTP. I saw CityFibre digging trenches in the pavement for the ducting last summer (the contractors they used made an almighty mess but that's another story). Over 15 months on and still no sign of CityFibre in this area though - they're rolling out extremely slowly and seem to be stuck to the north of York mainly at the moment.
mtuk1
17 Sep 16 #93
Unless you're American, it's not Fiber either. It's fibre.
Tom129
17 Sep 16 #94
Yea I have this. It's upto 900mbps and I get 600mbps.. Never had any faster than 700mbps
gil1
17 Sep 16 #95
alltaken123
17 Sep 16 2 #96
https://i.imgflip.com/1arxuh.jpg
gil1
17 Sep 16 #97
Halved your speed to save £1.73 per week, how desperate are you ?. Perhaps you don't download very much.
nublets2k
17 Sep 16 1 #98
They were kids though...
WheresMeNuts
17 Sep 16 #99
People like you have been found years later under my patio :confused:
Dusty
17 Sep 16 #100
That's a cracking deal! I pay more per month for these blistering speeds..

http://www.speedtest.net/my-result/a/2217961574
UltimatePhoenix
17 Sep 16 #101
​Exactly how door to door sales "trick" ppl, never say Gigabit when they knock on mine, always Gigabyte
asciiuk
17 Sep 16 #102
You certainly are right :smiley:

>900Mbps, so definately not 1GB/sec but 1Gbps connection and ~125MB/sec download speeds.
wildwayz
17 Sep 16 #103
​on my Virgin 300mbit, it caps out at about 250mbit.
seaniboy
17 Sep 16 #104
In a major city here, dads exchange can only get a maximum of 6.5, Openreach have put Fibre to the exchange just not the cabinets...under beta, lucky York with Sky/TT lol
JonDOnnis
17 Sep 16 1 #105
Instantly it is a no with TalkTalk, there is good reason they are consistantly voted the worst provider!
Horrendous company!
STAY AWAY!
Remember they got hacked and told no one.

If they gave away broadband for free, I would still say no.
beljim7419
17 Sep 16 #106
I'd snap this up if I could get it in my area.
Tom129
17 Sep 16 #107
TalkTalk are just the retail side of it. The actual infrastructure is handed and maintained by city fibre, totally independent from BT Openreach. I agree normally TalkTalk are horrendous but in this instance they are simply the retail provider, the wires, poles and equipment is handled by someone else. I've had this for about 6 months now and never once had a problem
consumer_revenge
17 Sep 16 #108
Ultra Fibre Optic in York?! Thought it was still carrier pigeon they used up there for communications
AMO
17 Sep 16 #109
For those that are able to get it, even if you don't like them because their service is poor etc, for this price just get it as a second line! :smile:
Bal21
17 Sep 16 #110
I live 40 miles away and get 4 MBits/Sec for £516 per year (£43 per month) and with no alternates and hope of it getting any better hot deal from good old KCOM.
gogboy
17 Sep 16 #111
Why York I wonder, had fond memories of there as a kid. Went back recently and like many places let itself go a bit, like many places.

Pretty untidy and not very late on a Sunday **** old guys bouncing about **** in the street, not what you want to see at that hour with your kids.
RedLozzer
17 Sep 16 #112
​Phone them, tell them you want to cancel, listen to their sales patter and then cancel. They will phone you up and offer a good deal once you have cancelled. I'm on broadband only with VM and pay currently 18.25 per month for 75mb. Did this last December and will do so again when my 12 month contract is up in 3 months.
suarez777
17 Sep 16 #113
I live in York city centre and I dont have access to get this deal :disappointed:
turbobuddah
17 Sep 16 #114
Heat for price but i'd never go back to Talktalk, was a bloody nightmare when we tried leaving them to get BT Fibre when it started up
Andi Keane
17 Sep 16 #115
I live in the first street in york/country to have this installed, I never took up the 8 month free trial and moved to virgin, something I maybe now regret

However my next door neighbor did and I'm going to get his opinion about problems/customer service

However if this does come to your area and they dig up the street expect the same inconsiderate, rude white van men who seem to be incapable of driving anywhere without first starting a call on there mobiles :disappointed:
Solly92
17 Sep 16 #116
I read with current uptake this is costing around £500 per customer to lay fibre past their houses, into the house with modem it could be as much again.

At these prices they are not going to break even for years. Take advantage of their loss but expect to see price hikes in the future. I can't see how they can sustain being much cheaper than Virgin for example.
barnehurst
17 Sep 16 #117
Talk Talk are an utter disaster - my Dads email has been broken for 3 months and indian call centre clueless - AVOID !!
beh
17 Sep 16 #118
It's only available in a small area of York and even that is running several months late - http://www.ispreview.co.uk/index.php/2016/04/2-years-wait-sky-talktalks-rollout-1gbps-ftth-york.html
dealer221
17 Sep 16 #119
I would stay well away from talktalk. i joined them 2 months ago, after 4 engineer visits i still only have a 3 megabits download speed despite paying for 76mb download. I asked to cancel and was told i had to pay a termination fee, however i stated that talktalk wasnt providing the 22mb gauranteed speed. After 30 minutes on hold i was told the contract would be cancelled in 3 to 5 working days and all fees would be waived. A week later i called to ask why my service was still working to be told that my contract hadn't been cancelled. It is now been 2 months and 2 weeks since i ordered and i am not receiving a megabit of upload and only 3 megabits of download and now im being told i have to wait another 2 weeks for another engineer so i asked to cancel. Then waited 25 minutes on hold to then be cut off. Absolutely disgusting when i called back they offered me a £10 credit and couldn't offer anymore and again kept on asking for termination fees. Stay well away the £50 you may save is not worth it especially with the appalling internet speeds as well as the lies and poor customer service.
Solly92
17 Sep 16 #120
I wish people would understand in 90% of cases poor speeds are down to your phone line and other equipment provided by BT Openreach and Openreach will be sending their engineers to try and fix it.

Cancel and switch ISPs all you like, unless you move to cable you are going to have the same equipment, same problem and same engineers trying to fix it.

You should really be complaining to Ofcom about BT exploiting their near monopoly to get away with providing crappy service.
alexrose1uk
17 Sep 16 #121
Steam when not at peak will saturate my 300mbps connection so it's at least a fair bit.
flip_star
17 Sep 16 #122
Me too, they should be forced to advertise in bytes imo, as the 8x speed is confusing to many. The site actually states 900Mb (bits) Max which equates to around 112MB (bytes).
wardyhopper
17 Sep 16 #123
Well I've recently got 75mb fibre & it is all fibre brand new all the way to the house, so what are you talking about you can't even spell fibre (p.s. the theoretical maximum for the line is 350mb) !!
alltaken123
17 Sep 16 #124
Whilst I agree with the spelling, that is about it. You say that the theoretical maximum is 350Mbit/s. That is not true, with vectoring (i.e G.Fast) the theoretical maximum on a FTTC could be as high 1Gbp/s.

You sound like you're on a BT Infinity 2 style package (a common FTTC service that can also be delivered over FTTP, I presume you have FTTP available? Is that why you state you can achieve a theoretical maximum of 350Mbit/s?
dar72
17 Sep 16 #125
What's the point? Piracy is boring these days, nothing worth pirating
loadsavmoney
17 Sep 16 #126
i would switch to them but plusnet (crapnet :laughing: because of packet loss and speeds changing on fibre) are holding my 12 month line rental saver as hostage :disappointed:
My connection slowed to a crawling speed a week or two ago and i had to wait at least 5 minutes for a web page to download :confused:
i used to get 70 down and 17 up but now it's 60 down and 10 up, Plusnet's owned by BT, that's probably the reason for speeds dropping to dial up speeds and why i get quite a bit of packet loss :disappointed:
MeneerSmith
17 Sep 16 #127
One of the things I really hate is having to pay the BT line rental tax. It is even worse than the BBC tax...


Sadly this is true.
loadsavmoney
17 Sep 16 #128
i bet they have great ping results tho :stuck_out_tongue:
QuantumQuark
17 Sep 16 1 #129
do not... I repeated DO NOT sign anything up with talk talk.. these guys are a bunch of scumbags.. they will very easily sign you up and take your money...but the day you want to leave them, it will be close to impossible..

I was in talk mobile and TV and they asked me to send an email to [email protected] to let them know I want to leave... they did not reply and kept being referred to email that email address by their customer service... they make it impossible to leave their services!

I get that everyone has an opinion and different experiences but their customer service is atrocious and they attract you buy the low prices which they increase every month.
breslau
17 Sep 16 1 #130
TalkTalk tend to offer big reductions at renewal time if you use the magic word (e.g. "hacking").
breslau
17 Sep 16 #131
we are all paying for BT Sport's Premiere League contract.. so don't feel guilty streaming football illegally.
alltaken123
17 Sep 16 1 #132
I just escaped these bandits, they give the illusion of care but in reality they hide the real reasons for the issues. Currently the network is changing to a new network. Enjoy this link to a 59 page thread on the issues:

https://community.plus.net/t5/Fibre-Broadband/High-packet-loss-and-other-DNS-issues/td-p/1354749/page/59

The irony here is that BT (although the owner of PN) would be a far better choice!
Spasho
17 Sep 16 #133
Had issues with Sky and BT and am now with Plusnet (I read it's from BT too but they've not screwed me around so far), but if it becomes available I'll change back to TT.
kidrock123
17 Sep 16 #134
i am green with envy at those who will be able to get the 1gig speed. imagine the amount of p0rn you could download lol
:confused:
loadsavmoney
17 Sep 16 1 #135
https://www.litpress.org/images/spinner.gif
refaey
17 Sep 16 #136
I am with TalkTalk; registered my interest just now. Thanks for sharing.
floppydesk
17 Sep 16 #137
steam has caches in all major centres. London (telehouse) for one and ALL international peering centres. i know as i used to work for Demon Internet.
FTOdude170
17 Sep 16 #138
The SSE website is stupid. if it was a person, id drown it.

im a virgin customer, and SSE provide my utilities, and it wont let me progress because i dont have a phone number.. i mean come onnnnn, its hardly prehistoric to not have a phone number these days ffs. there isnt even an option to select for 'i dont have a landline currently' or anything...

bah.

Meh.
breslau
17 Sep 16 #139
That's balls.
Either a) you are still in contract and can't leave or b) you are out of contract and can barter or switch as you please by signing up with the new provider - who arrange the switch for you.
joriks
18 Sep 16 #140
Well, my English is as it is. In fact English is one of the 3 foreign languages that I speak and in learning process I had picked up a lot of American versions of the words. So I'm truly sorry if I offended you by using american version of fibre :smiley: At least I'm not mixing up Pants and Trousers :smile:

Back to subject. If you are getting only 75Mbps on your fibre then you are either cheap sucker and don't wish to pay more or you are being screwed by your ISP.
I have no idea where you are getting this nonsense about theoretical maximum being 350(mb)?. Yeah, maybe in 1950's (exaggerating). What is "mb"? In 2016 most common abbreviation that is being used to describe internet speed is "Mbps". So sort out your own sh*t, go and learn more about data rate units before try to be smartass. And ask your ISP why your fibre sucks! Customers (households) with proper fibre easily gets symmetrical 200Mbps.
dealer221
18 Sep 16 #141
I understand that BT provides the service, however talktalk customer service is horrible. constantly cutting me off when they are apparently going to cancel my contract.
samspud
18 Sep 16 #142
:confused:
PESfan
18 Sep 16 #143
​True! still, i've been with them all and so far its the best experience i've had when it comes broadband. I get a constant 80 Mbits download / 20 Mbits upload speed, no connection drops, the router is BY FAR the best router available out there, and even compared to deals that you can get through retention and stuff it is still one of the best deals you can get.Oh, and absolutely no traffic shaping, which Virgin does! And if you are already a vodafone mobile costumer you get £4 or £5 discount.
Catman99
18 Sep 16 1 #144
Sign your Dad up for Gmail or similar. You should never use the email from your ISP as you normally lose it when you leave....
a kindly beast
18 Sep 16 #145
​errrrrr have you not seen the kids that have been knicked for the last talk talk hack. Not exactly black hat....
a kindly beast
18 Sep 16 #146
​and they used a sql injection, lol they might aswell have walked into hq and asked for the keys!
QuantumQuark
18 Sep 16 #147
​got to leave them with a court order... jokers they are..
turbo_c
18 Sep 16 #148
talk talk are awful
beljim7419
18 Sep 16 #149
Retention deals are still king. I pay £19.25 for 50Mbit yhough this is goin up £3 due to the price hike. I will however be phoning to cancel in the next few days in order to get either an extended £19.25 retention deal or hopefully a good deal on !00Mbit or 200Mbit.

I do envy the 17-20Mbits upload however and might have been tempted for this reason alone but as I don't already have a Special BT line to cope with these kind of speeds which many others won't it will cost over £100 upfront just to get it up and running.
Anon32
20 Sep 16 1 #150
Just edit your post instead of adding silly posts
DragonQ
20 Sep 16 #151
1 Gb/s = 125 MB/s

Capitalisation matters but most people don't seem to care, and then they wonder why people don't understand what they're saying.
samspud
20 Sep 16 #152
Sorry mate. Rough day?
richard1390
22 Sep 16 #153
How can you get UFO down a normal bell wire cable? I smell something fishy
samspud
23 Sep 16 #154
It's not - it's fibre to the property
treb
23 Sep 16 #155
I live in manchester but will keep an eye out on this. thanks for the info.
montana78
23 Sep 16 #156
1Gbs, So that will be actual 100Mbs for TalkTalk then
pdhroche
23 Sep 16 #157
Just browsing for a house in York....
Firefly1
25 Sep 16 #158
I am also on the £19.25 retentions deal and also have the price increase email. Have you contacted Virgin yet - did they keep it £19.25? And if so, I presume it's a new 12 month contract as opposed to rolling?
beljim7419
25 Sep 16 #159
I put in my cancellation on the 22nd so my contract will end on the 22nd Oct. I only spoke to the standard staff who tried to keep me but offered me no decent deal.
I have a month now for the Retentions people to contact me and offer the better deal. It should be a 12 month contract yes.
I'm also looking at Vodafone 76Mbit down 20Mbit up for £28 as I like uploading to YouTube so if the don't give me a good deal I'll be looking at that.
Really wish I could get this 1Gbit :disappointed:
beljim7419
21 Oct 16 #160
*update.
I went with £26.25 for 6 month and then £29.25 for 6 month on a retention deal.
150Mbit down and 10Mbit up.
£4 then £7 more than I would have been paying but saw the chance for a speed upgrade as I'm uploading more these days.
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