Not as good as Buzz/Chanchi's £19.99 deal but a decent price for the people that missed that deal now the code is not working.
CODE: SAVE10
The code can be used on the desktop site as well as the app. New account needed for the code to work.
Alternate code 1): Welcome
Alternate code 2): SUMMER
Both need to be new accounts
Thanks Caroline_1993 for both
All comments (46)
jmcg2010
18 Aug 16#1
Can someone tell me where do you find out the current discount codes for Groupon?
loopylloyd to jmcg2010
18 Aug 161#2
vouchercodes.co.uk can bring them up. Noticed SAVE10 as it comes up when you open the Groupon web page without an account signed in.
BigBuds
18 Aug 16#3
If you go through topcashback as well they are offering £10 cashback to new customers. I tried it earlier and it tracked @ just under £2. Hopefully it will go upto £10 as it does say might track at a lower amount first. So might even be better then buzz's deal using the app.
loopylloyd to BigBuds
18 Aug 16#4
Worth a try, good luck!
Caroline_1993
18 Aug 16#5
Welcome code works as well for £10 off
paulbruce1990 to Caroline_1993
18 Aug 161#6
was this welcome code emailed to you
loopylloyd to Caroline_1993
18 Aug 16#7
Thanks an alternate method should SAVE10 stop working. Will add it to the OP and credit you.
Caroline_1993
18 Aug 16#8
Nope just sign up as a new user and use welcome as the code takes £10 off
Caroline_1993
18 Aug 161#9
Think summer is one as well also takes £10 off
dunny_
18 Aug 161#10
Nice one thanks!
AsariMilk
18 Aug 161#11
How long do they take to ship on average? ordered my controller when the deal went up on Tuesday and still haven't received an email regarding dispatch
chivs6881 to AsariMilk
18 Aug 16#12
Strange, I ordered on the Tuesday offer too, and mine arrived this morning. I'd get in contact and try and find out
Pacman786 to AsariMilk
19 Aug 16#17
Same here, but I wouldn't worry too much just yet, give it until Tuesday, it did say 7 days to deliver.
loopylloyd
19 Aug 16#13
Tested and it does work. Nice one.
NornIronme
19 Aug 16#14
Can you still get £10 cashback when using voucher code??
dunny_ to NornIronme
19 Aug 16#15
I used it last night and worked fine
Boeder
19 Aug 16#16
I also ordered Tuesday and got the dispatched email late last night
jynx88
19 Aug 16#18
i checked my order status there now and it is still showing as order received. the perfume on my wifes account was dispatched on wednesday and is still in main royal mail rdc it says.
supermatgames
19 Aug 16#19
Hermes delivering these - if It arrives at all it'll be a miracle :neutral_face:
AsariMilk to supermatgames
19 Aug 16#20
I got my email last night mine is coming by Royal Mail
supermatgames
19 Aug 16#21
whaat, that's lucky mate - mine and most the people from the last post seem to be hermes.
rafalution2
19 Aug 16#22
Thanks will give this a go
tomhood98
19 Aug 16#23
my box was utterly destroyed when it arrived through hermes
bojangles to tomhood98
19 Aug 161#24
Hermes destroyed your box? :confused:
Boeder to tomhood98
20 Aug 16#27
Same, looks like it's been kicked around the warehouse. Controller is OK though
baker19811
19 Aug 16#25
I ordered two on Tuesday on two different accounts for the £19.99 deal both arrived today.i never received a email to say that it was dispatched.
Pacman786
20 Aug 16#26
I received the dualshock 4 today via royal mail, box was destroyed and was dualshocked to find the controller is not the new revision. Anybody had the same experience?
argosextra to Pacman786
26 Aug 16#32
Yeah I recieved mine today I'm thinking if it's fake
jonesmarka
20 Aug 16#28
still working went through tcb too, cheapest around for now
ChaosUK
21 Aug 16#29
Can that controller be connected to pc by Bluetooth?
thenextbutton to ChaosUK
26 Aug 16#31
You will require one of these (assuming you are rocking Win 10):
When I say delivered, the xbox one wireless controller morphed itself into a box full of shakes and vitamins. That's the risk you take when Hermes are involved, grrr.
ikonanddiva to ikonanddiva
6 Sep 16#42
Actually, it would appear that Groupon were responsible for dispatching the wrong item, as I researched and discovered that they are selling the exantediet shakes via another listing on their web site. Hermes just can't read an address, an ability you would consider a prerequisite for a delivery courier.
Here's a transcript from my web chat with Groupon:
Groupon
[Derrick Austin] Issue: The delivery window has passed and I haven't received my package
Deal concerned: microsoft-xbox-wireless-controller
Security Code: 542A4A111E
[Klaudia S.]
Thank you for contacting Groupon. My name is Klaudia S..
[Derrick Austin] Hi Klaudia
[Klaudia S.] Hi Derrick.
[Klaudia S.] How can I help you?
[Derrick Austin] There appears to be a mix up with my parcel
[Derrick Austin] Tracking Number: [removed info]
[Derrick Austin] should be an xbox one controller. It's a box full of diet shakes and vitamins?
[Derrick Austin] Someone has labelled the box wrong. During delivery there was confusion over my address and Hermes called to ask for my Flat Number a few days ago; this delayed delivery. The flat number was correct on the Groupon invoice (where purchased from) but I gave them the information they required. The parcel arrived 10 minutes ago and is clearly the wrong parcel
[Klaudia S.] Please give me a moment.
[Klaudia S.] Thank you for waiting.
[Derrick Austin] Okay, I'm just a bit frustrated after the delay and incompetence with my address, only to receive the wrong parcel after a week since ordering
[Klaudia S.] I a truly sorry, but we are not able to do any replacement.
[Derrick Austin] Excuse me?
[Klaudia S.] I kindly ask you to return the item you received by mistake. As soon we receive it we will refund you for an amount £24.99 you spend for Microsoft Xbox One 3.5mm wireless controller.
[Derrick Austin] https://www.groupon.co.uk/deals/microsoft-xbox-wireless-controller?CID=UK_AFF_5600_225_5383_1&utm_medium=afl&utm_campaign=206616&mediaId=531&utm_source=GPN&subs_group=afl
[Derrick Austin] the item is still available
[Klaudia S.] I understand, but as I said we are not able to do replacements and re-orders. My sincere apologies for any inconvenience caused.
[Derrick Austin] I'll be posting your reply on HotUKDeals where your promoted item was listed to give notice to other customers.
[Klaudia S.] You can re-order it as soon you receive a refund and return the wrong item shipped to you.
[Derrick Austin] You just wrote that you can't do re-orders but now you can? Make your mind up
[Klaudia S.] I am truly sorry Derrick. This is a proceeding we all have to follow.
[Derrick Austin] I just want the item that I paid for. Who messed up with the delivery process?
[Klaudia S.] We are not able to that on your behalf. When you receive a refund you will be able to place your order again.
[Derrick Austin] ...at which point, given how fast both Groupon and Hermes are, they'll be none available?
[Derrick Austin] Why can't you dispatch the CORRECT item or at least put it on reserve?
[Klaudia S.] If you return the wrong item and provide us with the proof of postage after that - we will be able to refund you in groupon credits, which will be available within 24 hours maximum from the time you show the proof of postage.
[Klaudia S.] I am sorry, I am not able to. We can't do replacement on your behalf.
[Derrick Austin] Can you get in touch with Hermes now and get them to collect or at least book collection for tomorrow? They delivery guy must still be in my area
[Klaudia S.] Please hold for a moment.
[Derrick Austin] You're the seller and you can't do replacements? Interesting. I never have this problem with eBay sellers.
[Derrick Austin] I've already printed out the tracking label for the returns
[Klaudia S.] My sincere apologies, I would love to help but this is a proceeding I need to follow. Sorry, I need to speak with my supervisor. Please hold.
[Derrick Austin] ...which appears to be Royal Mail (pre-paid) not using Hermes this time
[Klaudia S.] I am truly sorry Derick, but as I said the only thing I can advise you is return the wrong item shipped to you. As soon you provide us with proof of postage we will be able to refund you.
[Derrick Austin] Okay, and as I said, I'll post this transcript for other Groupon customers to take heed of
[Klaudia S.] Sorry to hear that.
[Klaudia S.] Is there anything else I can assist you with, Derrick?
[Derrick Austin] No you're not. If you was sorry, you would do SOMETHING about it. They're just words. No, we're done.
Update: I subsequently spoke with Trojan Electronics who are the actual Merchant and they were far better to deal with than Groupon's outsourced foreign customer support. However, they still require Groupon to authorise the transaction and re-issue the controller via Trojan, who checked their warehouse stock where the item is more than available. Groupon are totally useless caught up in unnecessary procedure of 10 days this, 10 days that when it takes 10 seconds to check availability.
I will more than likely ask for a full refund than any credit and have since (today) bought the controller from China
for $28.77 which should be £21.55 GBP delivery to the UK included, cheaper than the current UKHD listing if you don't mind the 3 week wait from China. Even with 3 weeks, that'll be faster that Groupon getting their act sorted....
FP96
6 Sep 161#43
I seriously wouldn't recommend this, I placed an ordered 2 weeks ago, I messaged them last week they said "it was dispatched on the 22nd, yet I've waited that long...Luckily enough I got a refund
loopylloyd
7 Sep 161#44
I got lucky it appears and my one arrived fairly quickly (albeit it looking like it was kicked around the Hermes warehouse!).... This is truly shocking though. Making customers run around to return and prove it, yet they can't dispatch the controller as they sent the wrong item. Very poor on Groupons part here, sorry you did not get a good service.
ikonanddiva
8 Sep 16#45
At least it arrived and glad that the process worked for you, as I'm sure it often does for many. Yes, I have to say that the box packaging could have done with some bubble wrap protection instead of the standard flimsy battleship-grey plastic bag which offers no protection against knocks. Groupon are essentially the middle man, the same middle man who tends to get in the way of a simple order and delivery. In contrast, I found Trojan to be very helpful where they're generally oblivious to customer complaints that are filtered (hidden) by Groupon but still had their hands tied requiring Groupon to get their act sorted.
It turns out that after posting above, that Hermes delivered the xbox one wireless controller the next day! Crazy and certainly not because of my complaint. I was left with a puzzled expression. My friendly Polish courier explained that the package had got stuck in their system with missing address information on the label. The full information was provided in the invoice and billing but absent from the label. What confused the whole process is that Groupon couldn't clarify whether the controller had been posted or not, with me arguing the toss about why I had received a heavy box of exantediet shakes. The shakes that hadn't been ordered confused the whole process.
I wasted 3 hours that morning chasing Groupon (web chat and calls) and returning the shakes (it doesn't take me days to process a package). Their support is pretty much non-existent where any support representative doesn't have the authority to fix any problems, likely an outsourced call centre who simply pass on your problem. Had I experienced the same problem with an eBay seller, we all know that by and large they bend over backwards to fix their mistake even if it means them being out of pocket. Ebay sellers enjoy a 100% reputation feedback. Groupon don't give a flying... and not the best first impression for those with a new account, not to be confused with a new customer ;-)
Given Groupon's advice of possibly having to wait 10 days (really, 10 days!?) for the matter being escalated and resolved (essentially checking availability with the merchant that I did myself in 10 minutes, not 10 days), I gave in and bought the same controller from China with the forthcoming release of Rise of Iron. Little did I know at the time that the controller via Groupon would arrive the next day.
From the initial problem of my controller suffering from stick drift problems and sticky "A" button (broken internal silicone pad)
* I fixed it myself for less than £4 with parts ordered from ebay including next day signed for delivery. Brilliant.
* New controller from Groupon/Trojan and a lot of frustration, wasted time and contracted tourettes. Pain in the...
* New controller on the way from China via AliExpress. (with a courtesy message and heads-up). Great so far.
Happy gaming everyone and thanks for the deal, even if it means that any financial savings could lead to a cost of your precious time. I still voted HOT for the deal but if possible, it would be cold for the service.
Joefez
10 Sep 16#46
Hot for cheapest controller price at the moment. Brought. Cheers :smile:
![Fresh Breakfast Meat Box (Using code) @ Campbells Meat [Haggis / Lorne Sausage / Bacon / Black Pudding & More]](/images/topics/208684_1.jpg)
![[Xbox One] Q. u. b. e: Director's Cut on Deals with Gold](/images/topics/208716_1.jpg)
Opening post
CODE: SAVE10
The code can be used on the desktop site as well as the app. New account needed for the code to work.
Alternate code 1): Welcome
Alternate code 2): SUMMER
Both need to be new accounts
Thanks Caroline_1993 for both
All comments (46)
https://www.amazon.co.uk/Xbox-Wireless-Adapter-Windows-One/dp/B00ZQW91DE
Dispatched : 1st Sept 2016
Delivered: 6th Sept 2016
When I say delivered, the xbox one wireless controller morphed itself into a box full of shakes and vitamins. That's the risk you take when Hermes are involved, grrr.
Here's a transcript from my web chat with Groupon:
Groupon
[Derrick Austin] Issue: The delivery window has passed and I haven't received my package
Deal concerned: microsoft-xbox-wireless-controller
Security Code: 542A4A111E
[Klaudia S.]
Thank you for contacting Groupon. My name is Klaudia S..
[Derrick Austin] Hi Klaudia
[Klaudia S.] Hi Derrick.
[Klaudia S.] How can I help you?
[Derrick Austin] There appears to be a mix up with my parcel
[Derrick Austin] Tracking Number: [removed info]
[Derrick Austin] should be an xbox one controller. It's a box full of diet shakes and vitamins?
[Derrick Austin] Someone has labelled the box wrong. During delivery there was confusion over my address and Hermes called to ask for my Flat Number a few days ago; this delayed delivery. The flat number was correct on the Groupon invoice (where purchased from) but I gave them the information they required. The parcel arrived 10 minutes ago and is clearly the wrong parcel
[Klaudia S.] Please give me a moment.
[Klaudia S.] Thank you for waiting.
[Derrick Austin] Okay, I'm just a bit frustrated after the delay and incompetence with my address, only to receive the wrong parcel after a week since ordering
[Klaudia S.] I a truly sorry, but we are not able to do any replacement.
[Derrick Austin] Excuse me?
[Klaudia S.] I kindly ask you to return the item you received by mistake. As soon we receive it we will refund you for an amount £24.99 you spend for Microsoft Xbox One 3.5mm wireless controller.
[Derrick Austin] https://www.groupon.co.uk/deals/microsoft-xbox-wireless-controller?CID=UK_AFF_5600_225_5383_1&utm_medium=afl&utm_campaign=206616&mediaId=531&utm_source=GPN&subs_group=afl
[Derrick Austin] the item is still available
[Klaudia S.] I understand, but as I said we are not able to do replacements and re-orders. My sincere apologies for any inconvenience caused.
[Derrick Austin] I'll be posting your reply on HotUKDeals where your promoted item was listed to give notice to other customers.
[Klaudia S.] You can re-order it as soon you receive a refund and return the wrong item shipped to you.
[Derrick Austin] You just wrote that you can't do re-orders but now you can? Make your mind up
[Klaudia S.] I am truly sorry Derrick. This is a proceeding we all have to follow.
[Derrick Austin] I just want the item that I paid for. Who messed up with the delivery process?
[Klaudia S.] We are not able to that on your behalf. When you receive a refund you will be able to place your order again.
[Derrick Austin] ...at which point, given how fast both Groupon and Hermes are, they'll be none available?
[Derrick Austin] Why can't you dispatch the CORRECT item or at least put it on reserve?
[Klaudia S.] If you return the wrong item and provide us with the proof of postage after that - we will be able to refund you in groupon credits, which will be available within 24 hours maximum from the time you show the proof of postage.
[Klaudia S.] I am sorry, I am not able to. We can't do replacement on your behalf.
[Derrick Austin] Can you get in touch with Hermes now and get them to collect or at least book collection for tomorrow? They delivery guy must still be in my area
[Klaudia S.] Please hold for a moment.
[Derrick Austin] You're the seller and you can't do replacements? Interesting. I never have this problem with eBay sellers.
[Derrick Austin] I've already printed out the tracking label for the returns
[Klaudia S.] My sincere apologies, I would love to help but this is a proceeding I need to follow. Sorry, I need to speak with my supervisor. Please hold.
[Derrick Austin] ...which appears to be Royal Mail (pre-paid) not using Hermes this time
[Klaudia S.] I am truly sorry Derick, but as I said the only thing I can advise you is return the wrong item shipped to you. As soon you provide us with proof of postage we will be able to refund you.
[Derrick Austin] Okay, and as I said, I'll post this transcript for other Groupon customers to take heed of
[Klaudia S.] Sorry to hear that.
[Klaudia S.] Is there anything else I can assist you with, Derrick?
[Derrick Austin] No you're not. If you was sorry, you would do SOMETHING about it. They're just words. No, we're done.
Update: I subsequently spoke with Trojan Electronics who are the actual Merchant and they were far better to deal with than Groupon's outsourced foreign customer support. However, they still require Groupon to authorise the transaction and re-issue the controller via Trojan, who checked their warehouse stock where the item is more than available. Groupon are totally useless caught up in unnecessary procedure of 10 days this, 10 days that when it takes 10 seconds to check availability.
I will more than likely ask for a full refund than any credit and have since (today) bought the controller from China
ref: http://www.aliexpress.com/item/NEW-Original-Wireless-Controller-for-XBOX-ONE-Gamepads-for-Microsoft-XBOX-Controller-Joystick-Gamepad-Free-shipping/32709168857.html
for $28.77 which should be £21.55 GBP delivery to the UK included, cheaper than the current UKHD listing if you don't mind the 3 week wait from China. Even with 3 weeks, that'll be faster that Groupon getting their act sorted....
It turns out that after posting above, that Hermes delivered the xbox one wireless controller the next day! Crazy and certainly not because of my complaint. I was left with a puzzled expression. My friendly Polish courier explained that the package had got stuck in their system with missing address information on the label. The full information was provided in the invoice and billing but absent from the label. What confused the whole process is that Groupon couldn't clarify whether the controller had been posted or not, with me arguing the toss about why I had received a heavy box of exantediet shakes. The shakes that hadn't been ordered confused the whole process.
I wasted 3 hours that morning chasing Groupon (web chat and calls) and returning the shakes (it doesn't take me days to process a package). Their support is pretty much non-existent where any support representative doesn't have the authority to fix any problems, likely an outsourced call centre who simply pass on your problem. Had I experienced the same problem with an eBay seller, we all know that by and large they bend over backwards to fix their mistake even if it means them being out of pocket. Ebay sellers enjoy a 100% reputation feedback. Groupon don't give a flying... and not the best first impression for those with a new account, not to be confused with a new customer ;-)
Given Groupon's advice of possibly having to wait 10 days (really, 10 days!?) for the matter being escalated and resolved (essentially checking availability with the merchant that I did myself in 10 minutes, not 10 days), I gave in and bought the same controller from China with the forthcoming release of Rise of Iron. Little did I know at the time that the controller via Groupon would arrive the next day.
From the initial problem of my controller suffering from stick drift problems and sticky "A" button (broken internal silicone pad)
* I fixed it myself for less than £4 with parts ordered from ebay including next day signed for delivery. Brilliant.
* New controller from Groupon/Trojan and a lot of frustration, wasted time and contracted tourettes. Pain in the...
* New controller on the way from China via AliExpress. (with a courtesy message and heads-up). Great so far.
Happy gaming everyone and thanks for the deal, even if it means that any financial savings could lead to a cost of your precious time. I still voted HOT for the deal but if possible, it would be cold for the service.