There is really little difference in price from the providers that charge line rental but then give free (or discounted) broadband. Just worded different to make it sound better!

​yes they will "magic it" to your house

£22 is basically inclusive of the line rental. Vodafone still have to pay it, they are just wrapping it up in the £22 charge.

Clever marketing for silly people.

That's not fibre optic broadband, it's fibre to the cabinet. Looks like a good deal though and good to see they have adopted the price requirements as required by Of communication later in the year. I.e. no hidden line rental charge.

You should also factor in a potential 60 pounds extra if the home doesn't have a BT Openreach line installed.

I believe that would only be for ADSL broadband as there is no need for a line with fibre optic if there's no line rental cost?

98% homes has BT Openreach

That's not fibre optic broadband, it's fibre to the cabinet. Looks like a good deal though and good to see they have adopted the price requirements as required by Of communication later in the year. I.e. no hidden line rental charge.

KNEW IT!

It is on the website...

https://www.vodafone.co.uk/broadband/deals

the no line rental is useful.. thou if you already have a line installed, do they need to install a second line ?

There is really little difference in price from the providers that charge line rental but then give free (or discounted) broadband. Just worded different to make it sound better!

I should've said "now" :smiley:

Availability checker isn't up to much, says it unavailable at my address despite being on openreach fibre through PlusNet for over a year now.

Considering sky charge £30pm plus £17.40pm line rental on top for 76mbps broadband I'd say it's not worded better :smiley:

But as stated, only the terminally lazy ever pays full price with Sky. I'm paying £29 for 40meg including line rental (not a TV customer) and that was "negotiated" mid-contract too. All it takes is a phone call and they'll knock loads off.

That said, the idea of doubling my speed for a quid less per month whilst taking funds away from Murdoch sounds great :-)

Just sold it to yourself :wink:

£22 is basically inclusive of the line rental. Vodafone still have to pay it, they are just wrapping it up in the £22 charge.

Clever marketing for silly people.

As you use Sky as an example, their fibre is 'free' if you subscribe to Sky Sports, and they also have discounted rates on new 12 month contracts if you don't. You can't compare a new Vodafone customer price to 'standard' (non-discounted) prices from other providers. Each provider have their own range of discounts.

£3 discount

£22 for existing Vodafone customers, £25 for new customers.

BT are currently advertising £25 per month for 76mbps and then £19 for the line rental with no install cost and £100 effective cash back on a preloaded card. Meanwhile Vodafone is £50 for install and then £28 per month. Over 2 years, Vodafone is nearly £10 per month cheaper. That's quite a lot to negotiate for!

Don't forget £162.75 cashback (Topcashback) also available with BT which effectively reduces the monthly fee by £13.56 per month over the 12 month contract.

Of course!

wow, thats a good deal. will go for this after plusnet contract is finished

Getting sorted next week EE (BT bought them over)
Unlimited Broadband that also Boosts your Data for 18mths
All for a nicker plus £17.50 line rental = £18.50
(£10 after 18mths just switch to a better deal or haggle like we all do nearer the time)
Customers outside their network pay £25 tho

Also the nice Lady didn't mention about the Engineers call-out £30 was £60 or the cost of delivery of the Router, as asked a few times and was paying no hidden charges etc.. but when i received an email with this added on, i had to kick up a wee stink and they waived the costs :smiley: £38 saved, cpl months free line rental there
So if they don't mention it (as the conversation is usually recorded) then you've won a watch, they don't want to lose you and you get 6mths free BT Sports just cancel before the 6mths is up or you will be charged £10 per mth

I got excited thinking that there might be some competition for a fiber-only product! Looks like I'll have to stick to Virgin Media

I am the 2%, fxxk Sheffield, Rotherham, Barnsley and Doncaster council.

anyone know if this is true speeds of 76Mbps or capped like everyone else?

I’ve always found it stupid that Hull has its entire communications infrastructure run by a different company to Openreach and I don't even know how it is fair competition as KCOM are the sole provider. They say it is due to the fact that KCOM offer wholesale access but Openreach won't touch it as they only get involved in their own infrastructure.

Their checker predicts up to 76Mbps but refuses to show me any packages. Will their service be any better and do any include IP blocks?

how capped would this be?

Looks like a real competitor for SSE - and maybe without the capacity problems, too.

SSE is costing me £24.50 pm with caller display and all-inclusive calls. This would be £30 pm for the same package. Both 18 month minimum contracts.

Hull and the surrounding area is a more or less complete KCOM monopoly in practice - how that situation has been allowed to happen, and to remain, is almost incredible. It stinks to high heaven, allows KCOM to charge what it likes, and you have to assume there's something (quite possibly unlawful) floating around in the background somewhere that's allowing it to continue.

I think Im on the only cabinet in my area that still cannot get fibre! Yet the openreach site says I can because they have got me routed to the wrong one on their plans... So I can order but never actually get connected! So frustrating! =(

Me too, and so are 35% of the people in my constituency. :neutral_face:

From what I have read it only costs providers around £7 a month wholesale cost to provide a landline and yet they all seem intent on increasing the costs to us each year whilst ofcom contiune to decrease the price Openreach can charge the providers. BT charge customers £18.99 just for landline rental so is potentially making a profit of £11.99 excluding any over heads. I believe the landline costs they charge have got this high because they use it to absorb the cost of free broadband offers they run it looks free but it isn't as they are using the high amount they charge you for landline to pay the monthly wholesale cost of providing ADSL.

I personally think this is a good price. We did sign up previously for vodafone broadband but they randomly cancelled it and then didn't tell us until we phoned them to find out why we hadn't switched. They offered to buy us out of our currently contract with plusnet. For me their customer service isn't as good as the service we get from plusnet, and a long way from the excellent customer service we got from Sky.

According to the vodafone rep that originally sold it to us they have bought cable and wireless and use there broadband infrastructure which is less congested that BT's. Have no idea if that is true (some of the structure must be BT/Openreach), but as we are having issues with plusnet broadband quality even though the cabinet is outside our flat it was one of the reasons we were going to go with them.

cracking deal may ditch talktalk for this. Anyone know the upload speeds on the 76mb package.

any deals if you go thru quidco or TC

Surely it would be better to just sign up to one of the many free fibre broadband deals around at the moment and pay line rental (pay it 12months in advance and it's about £16 per month) at least then you have a phone line as wel if required.

I'm with SSE and they're throttling my normal traffic like crazy (no p2p, just netflix and general browsing). I wonder if I can cancel with them and join Vodafone.
Any one know if they throttle?

Many providers offer deals but these are only for a few months usually when it comes to fibre such as plusnet who give fibre for free for the first 6 months of the 18 month contract. I currently pay £10 a month for 37mb fibre from plusnet but only got that through retentions most of the providers deal being offered to new customer at the moment are the x months free option.

No line rental. Lol. People will believe anything. Just like 'brexit will be good for the UK'.

In other News a Retailer has finally admitted that if you rebrand the same old shizzle, people will think it's a great deal.

Is the price includes vat please? thankyou letting me know!.

I might suggest that before you dive into this it's probably worth waiting to see how the other providers respond. No later than October 31st 2016 all providers need to:
- Show all-inclusive up-front and monthly costs; no more separating out line rental
- Give greater prominence for the contract length and any post-discount pricing
- Give greater prominence for up-front costs

These are new ASA and OFCOM rules.
http://www.broadbanduk.org/2016/05/04/asa-confirms-tougher-rules-for-broadband-price-claims-in-advertisements/

Comments on this just being a packaged deal are correct.

The new terms from the ASA said BB providers must make pricing clear and simple. This means providers should advertise their BB deals for '£X' amount on their home page and then add line rental charges at a later stage.

So yea this is Vodafones response to the ASA ruling, but its hugely disingenuous of them to advertise the line rental as '£0' as really it is still being paid for by the customer. "Line rental included in price" would be much more accurate.

Ok scrap the line charges and add them into broadband charges. Or present the total cost however you like.

What is the difference when I'm paying still less incl line charges to my existing broadband provider.

in York we have 1gig downloads for £22 ultra fibre optic which is owned by sky and talk talk

There's a warning note to be sounded here - isn't that Daisy I see there as the ISP? The self-same Daisy that supplies SSE - and the one that's creating all the capacity/throttling complaints in the evenings when everyone wants to use it?

This looks like another SSE fiasco!

I have Plusnet fibre (52mbps) unlimited at £5/month with £17 line rental and they're a really good isp who don't block sites or traffic shape.

Didn't take me much negotiation, just a phone call, who actually pays the advertised price? I don't - I phone and bargain. BT have loads of offers they can apply if you speak to the right people there, as do Sky and other competitors

What did you get?

My last BT bill was £52
Just switched, and will be now have a monthly bill of £28 for the exact same product. Thanks for posting. Heat added!

People say they have just bundled the fees into one price but this is still an incredible deal, right?

Isn't this the cheapest available 40mb fibre optic deal?

I'm not moving from Plus Net any time soon though seeing as the service they provide is unmatched.

Snap ...Customer service and the Broadband package is a joke I been having issues with them since day one over a year ago, I am meant to get 80/20mbps and its more like 6/20mbps at time!! if anyone want s to keep there sanity don't switch to SSE ( Daisy)

BS as usual. The line rental cost has been absorbed in to the total cost. I don't see the deal here, it's marketing propaganda for Vodafone and looks like you all fell for it whoever voted this deal hot.

http://www.bbc.co.uk/news/technology-37021766

"To be clear, Vodafone isn't really abolishing line rental charges, it's simply combining the charge into its fibre pricing," said broadband expert Ewan Taylor-Gibson from uSwitch."

I voted cold on this deal.

You mean the £150 quidco? I thought you couldn't get the Quidco and the £100 Mastercard together?

Ignoring Quidco, that's £380 for the year. That's line rental, monthly fee and there is an activation cost with BT.

This one is £264. Even if you factor in the £100 gift card, this one is still cheaper.

Although you do get a slightly faster connection with BT...

Another thing to consider is does Vodafone throttle certain traffic?

I don't think anyone has really "fallen" for it. It's cheaper than almost all the other providers and that's what matters the most.

A lot of people will be switching unless other providers follow suit with a reduction in their price.

One thing to note, Vodafone do not allow you to use any router other than the one supplied

Anyone know if you can add the 20% discount for friends and family on this?

Quidco explicitly states "Earn up to £150 cashback + £100 reward"

Im going to get quidco to match the TCB £167 as well.

Looking at £11.70 a month effectively now ive just paid the 10% off line rental up front.

Fair point. I should have said "very similar" rather than "exact same".

That's what has put me off.

Not even really relevant, given that the cabinet is rarely more than 300 meters away from your house the speed lose is almost nothing.

just logged into my Vodafone account, and went through the quote process- certainly sounds like a decent deal. for a 18m contract, I would save around £393 compared to BT which also includes the fibre activation charge of £49.
the only gotcha for me is that I also have BT TV incl their free sports, so would need to source this as well (as I don't have any SKY at the mo)

forgot to add, that if you have also paid upfront for your line rental, any ISP wont give you this back)

Ditto, wouldn't allow my DLNA serving rasp Pi to be seen by any other devices on the network ( a bug in the bridge between wifi and wired network). They continue to refuse to give out the connection username/passwords to alloow you to use your own kit ( although a couple of reports on the voda eforum thread about this suggest a few people have managed to get them recently. )

I was lucky I was still in my 14 day grace period and moved to EE who have been fine and allow my own router etc.

If you are a basic home user with no fancy home network stuff you may be fine but personally I wouldn't touch it with a poll used for barges...

Can't you packet sniff using Wireshark and get the connection user and info?

Hmm looks like no one's managed a Wireshark trace, then again maybe the user/pass isn't stored locally, just thinking out aloud here. If it wasn't then a MAC address clone should work, other less they're using some other way of authenticating using their hardware only.

https://forum.vodafone.co.uk/t5/Pay-monthly-products-services/PPPoE-username-amp-password/td-p/2465809

Update your blurb! £22 is not the correct price.

They've just absorbed the line rental into their pricing - a complete gimic. Basically £18 rental + £4 Internet. I'll stay with my £24 Virgin 50mb

How do you activate that?

I really need to get a better deal on my BB as my BT contract has just expired. I did get the Quidco/Vouchers etc when I set up the account but now pay about £45.00 a month for BT Infinity 1 which is about 55mbps. Retentions said they could increase my account to BT Infinity 2 for the same price.

I had Virgin before but hated the throttling. After downloading 2GB in one day my bandwidth was dropped to about 25% of the connection speed I had paid for. Downloading one game from XBox live would cripple the account for the rest of the day.

This vodafone option sounds like a pretty decent deal so I would definitely consider it.

Can be had cheaper still. I managed to get virgin down to £2.99 a month for 50mb. Combine that with their line rental saver option and it's costing me £18.33 per month.

good deal, is the BT Deal with TV, phone + infinity 1 for £33 with possible cash back a better deal??

im with talktalk i pay £27 for the essential package without the tv box, just broadband and phone, would this be a better deal or plusnet, confused looking for a new deal just phone and broadband.

That's an awesome deal then! Definitely the best deal around for that package.

I get unlimited fibre for £20 a month your getting your pants pulled down

In store at a guess

Cold - £4 for standard broadband or £25 for fibre, seems like a very big difference.

I'm still on my £5 for the YEAR Sky ADSL deal which is due to expire soon. I guess it'll be fairly impossible to find a matching deal at the moment.

The biggest con is Virgin discounting their fibre by having a line put in. ie it's more expensive without.

who uses a home phone line for calls nowadays?

BT infinity 2 unlimited with line rental £28 per month. 24 month contract on the infinity 2 as I wanted to fix the price. I did this about a month ago

The speed can decrease the more people take up FTTC and has been known to happen. Im moving out of town and the fibre at the new place was originally full speed (76mb) in the area but due to high uptake best speed is now around 65mbps

see fibre ultra fast broadband with unlimited downloads is £21 per month includingine rental for 18 months contract

SSE still destoy this offer

£21 for any time calls and 76mb fibre.

depends mate if you are marrried or stay with a woman the telephone line rental will mean high telephone usage and high bills therefore no line means cheaper bills as it keep the chatterbox woman away from the phone

Vodafone have been selling "broadband without line rental" in Ireland for a while now.

Also me, big Draytek fan. May have to vote cold if I cant use my Draytek open reach certified modem

-----Attention-----
For the simple minded among us.
Can anyone clarify if £28 pounds alone, will get you 76 mbps broadband.
Will you not actually require a phone line that needs to be paid for?

What is a good price for fibre+anytime calls? Our BT contract finished last month tmand the best they can do now is £46, too much for me.

Who counts as a customer? PAYG? £22 per month seems alright ...... sky wouldnt budge so I was paying £17.99 for 4mb BB

I've been with Vodafone fibre since October last year and I really can't recommend them primarily because of the flaky unreliable router. As mentioned earlier you can't use any other router with them. I had to set up a clunky double NAT set up with another router to work round the issues. Basically if you use airtime or any DLNA streaming it won't work from wireless to wired and vice versa. They promised a firmware upgrade in February to fix it which I'm still waiting for. Along with regular interruptions to streaming which I never had with talktalk ADSL means I'm off at the earliest opportunity...

Oh and the wifi can't seem to cope with more than one or two devices being connected or performance plummets..

OP might want to add that this is 18 month contract.

When you say NO LINE RENTAL, that would be because they've combined the two into a single monthly charge.
Many more ISPs will be doing the same. Then the consumers have nothing to complain about except their Broadband bill has become twice as expensive.

no line rental, what bull.

in that case why don't they match other people doing broadband for 5 quid.

what a load of rubbish.

cold

Vodafone broadband no thanks

How
s this even a deal? Virgin fiber with absolutely no line rental is 50mb for around 18-20quid. I'm on their 100mb package for 31.50pm & you also get a free speed boost. 50 would be boosted to 100mb & 100mb go's to 150mb. It's a no brainer really (apart from wifi can be abit iffy) Speeds are blazing non the less.

Edit: i see that prices have gone up. glad i got it whilst it was a better price.

Marketing scam.

Sky just give me unlimited fibre for £20 12 month contract, go on chat

Struggling to find where in that statement I sneezed...

They have the most horrendous customer service. It's a terrible idea to get tied into a contract of any cost with Vodafone. Good luck if you do.

Me too.

On it right now with fingers crossed. :smile:

Not everyone can get Virgin Media. It's not possible to get that in Milton Keynes.

Meanwhile, I've just upgraded to Sky Fibre Unlimited:

Looks mighty interesting this ..... :-)

anyone know if the vodafone router supports ddns ?

Pretty dam hot !

Virgin do this too, you just don't have a landline so you can't have a phone though!

That's what mobiles are for...

Its about time they gave us dry loops like other countries, the cost of the DSL will be higher than normal DSL part of a Line+DSL but it will still be less than the Line+DSL.

Good deal thanks op, voted hot, by the way, how is vodafone’s CS these days?

can you just get a pay and go sim and use that for an existing customer ?

thanks, does it support no-ip ?

Also ToS state you can only use their router with the service and from what I have seen on the web their router is crap.

Its even known for issues where you cant reset the admin login away from the default details, if you do it fails to take the new details and then on reset your back to the same old details.

Wouldn't recommend them.

How much extra for line rental though?

Apologies if duplicating - have not read through all posts, however I found the policy on traffic management - of which there is none!
Vodafone Broadband and Talk Traffic Management

I'm with Vodafone and I get an average of 16 and 8. Found customer service patchy but they sort issues out if you stick with it.

Here is my calculations base on 12 months cost (new customer and include offers also line rental)(except quidco)

BT £298

VODAFONE £333

TALK TALK £362

VIRGIN £370

SKY £390 (unlimited)

I have the broadband free for 12 months. Only pay line rental. 16.99. This may be better in the long run.

Installed plenty of vodaphone routers they look pretty cool imo, they were a bit of a faff to setup when they first came out though

its vodafone the most complained about phobe network

If their BB is anything like their website then I am definitely out.

It's normal to be able to have naked broadband overseas (naked meaning broadband without paying for a landline connection). It looks like this is being brought in in the U.K. - http://www.ispreview.co.uk/index.php/2015/12/bt-confirm-uk-trial-locations-for-standalone-fttc-fibre-broadband.html
We just need more providers to offer it to bring down the price. It is disgraceful how much BT charge for a landline. I don't even have a phone plugged into my landline any more due to 6+ calls per day from India telling me my PC is broken and it will cost hundreds of pounds for them to fix it.

I'm paying £28pm for virgin 100mps and in sure there are even better deals to be had, as some else has mentioned just because they scrapped line rental doesn't mean you'll be saving ££££. Not voted ether way for me.

Perhaps if you re-read the original post then you will see that my reply is absolutely relevant.

It's pretty relevant seeing as without one you wouldn't get fttc.

No Line Rental is a lie

They mean line rental not charged separate and bundled in the main price. Don't fall for these gimics

I just spoke to them and they've said you can't!

I'd be on this if you could use your own VDSL modem/router... seems stupid when with almost every other ISP you can use your own. Will have to keep looking or wait for the others to start matching this I guess. One of the points for me buying a nice VDSL modem/router was to not have the bother of separates anymore and for simplicity. Doesn't vodafone specifying that you have to use their modem/router break monopoly/anti-competion laws?

is this a good deal? with the £49 activation fee it makes it about same as any other provider

Wow, how did you go on about that, was your contract running out? I'm paying about £50 for both.

People are idiots, there has been loads of deals better than this but as soon as they claim something is free, jack up the price you all go charging in like headless chickens.

zero , £20 all in

28 for that, is that possible for many, they want 28.50 from us plus the line rental in top. Pay upfront to save a little bit but still over 200

It is good common all inclusive pricing for broadband is being introduced but this is not a deal.

Once there is a broadband deal that is cheaper than line rental outside of an introductory offer then there will be broadband with "no line rental". There are broadband packages that are cheaper than 22 total even after adding the extra line rental.

Very funny. My point being that they might have been trailing it there first and could be a reason why they're ahead of the market releasing it here.

Tempted by the offer, but by the look of all the comments, throttling is an issue.
Almost switched to SSE a few weeks back, but when I called to check a few t&cs, the customer rep confirmed there is throttling, and by the look of things, quite a bit of throttling, dodged a bullet there!

I currently have Plusnet 78mbps and pay £5 extra a month for their "pro addon" which disables throttling.

This "throttling" business is a joke and must be stopped! Nowhere on SSE's site (unless its changed) nor on Vodafone's site state anything about throttling speeds. It's basically false advertisement as no one will get their full speed 24/7.

Enough of my rant...

Can anyone confirm whether or not there is throttling? Someone mentioned Vodafone's ISP is Daisy, who supply SSE too, which is not a good look.

They've scrapped the line rental but increased the price

Why are you paying that? There's no throttling whatsoever on Plusnet's fibre services. There's "traffic prioritisation" but that's not the same as throttling - the line speed is unaffected.

Big thread about this on the Plusnet site, and I've never noticed any throttling on my Plusnet 76Meg connection - I always get the 76.

Back on topic, this seems like an OK deal. My Plusnet one runs out early next year (£10 per month plus line rental, so about what I'm paying now).

Been with them since they started broadband. The reason you are getting two distinct stories are due to them offering fibre over C&W infrastructure and BT infrastructure where there is no C&W presence. If you are in a C&W area you are likely to get a better connection due to less contention. I have hit over 76mb, however I am very close to the exchange and cabinet is right outside. There is no throttling and no traffic management what so ever.

The C&W infrastructure is also going through upgrades too so should further improve the service.

The only downside is the router which is average at best. People have pleaded to use their own and it was considered but Voda have decided to ease technical support complexities to have everyone using the same router. I wish they would do like sky and allow you to use your own at the expense of telephone support. To the comment earlier about dropped Wi-Fi I and others have had no issue with this maybe you have a faulty router?

Being locked down to that pathetic proprietary router is a joke to be honest. Probably not an issue for the vast majority of people here, but for the few that do use multiple access points or have to tinker with router settings to solve home networking issues, it's absolutely useless.

Lol @ all this heat. They just integrated the prices together as the government stated these companies need to make the full price clearer rather than have separate amounts. These guys are just the first to start doing it.
Voting cold for their cheap manipulation as the pricing will be the same overall, not really a cut.

I like the fact that somebody is doing away with the line rental on top advertising, which the regulator has demanded be stopped from October anyway, so Vodafone are the first to the punch.

The fact that it's Vodafone is what puts me off.

When they pay their 6Bn in taxes than I might consider them.

Nonsense, with ADSL fibre is from the exchange, with FTTC it is to the street cabinet so to suggest this is fibre broadband is wrong. It uses fibre but all broadband does at some point. Unless they bring the fibre to the house (FTTP) it is not fibre, it is just a case of moving the fibre closer to you in most cases. The fibre term is just a false marketing gimmick. In terms of speed, unless you are within 100m from the cabinet you are not likely to get the top speed and it is all distance dependent like ADSL.

I've just skimmed through these posts but when I click the offer I am only getting 17mbs for the £22 deal. Blurb says I can get up to 76mbs. Have they moved the goalposts?

vodafone are just making the move before all providers have to make charges more black and white.

http://www.theregister.co.uk/2016/08/09/vodafone_ditches_line_rental_charges_fibre_optic/

Im stuck with talktalk for 11 months more at a good price I think .
I get fibre line rental and no call package and line rental for £18.37 a month
I paid 18 month line rental up front for a 15% discount @ £270.81
They reduced the call package to £0.00 for 18 months no calls included except 0800.
Free 12 month fibre and £10.00 a month for last 6 months £60.00
£270.81 +£60.00 =£330.81 / 18 = £18.38 a month
Also just got a new router free as on the old one the wifi had given up.

And yet, it's the top deal, with the NO LINE RENTAL part in CAPS! :laughing:

its the upfront costs. £109 as says i need a new line.

Who wants to pay that much when you can get unlimited anytime calls and 200mb for £38 on virgin? And it's Vodafone afterall.... So their customer services will be ****

​well the prioritisation limits p2p activity. without it I received a maximum download speed of 1MBps - 2MBps.

with the pro add-on I receive a max speed of 8.5MBps. On a 78 mbps line that's the best I can get, which ain't half bad.

10mbps (megabits) = 1.25MBps (megabytes)

Sweet jesus does anyone actually read the thread before commenting??
How many more times does someone need to try and sound smart by pointing out the new law on combining line rental?
Yes we get it, it has been mentioned about 20 times now
How many Virgin customers want to show off with what deal they have and so this is cold, despite the fact that a lot of people CANNOT GET VIRGIN FIBRE. So the price is irrelevant if you can't have it.

I'm most likely being an absolute idiot here but I'll remain one if I don't ask. So I've looked on the Quidco website and it says "EXCLUSIVE Expires: 17 Aug
Earn up to
£140
cashback
Get super 50 Fibre broadband and calls from £12 a month"

So my issue is firstly, I'm not good with '"upto", for me that means anything from zero to £140. Thus I have to ask, what do I have to do to qualify for the £140?

Super 50 is £12 per month, plus line rental at £17.99, plus it gives you the freeview channels.
Vivid 100 £20 per month, plus £17.99 line rental, plus a few more channels.
and so on.

So I'm guessing to get the £140, I'd have to take the highest package which is £70 per month plus £17.99 line rental.

It's all so bloody frustrating. The information isn't clear, or back to my original point - I'm an idiot.

All I want is a decent speed, say 50Mb, I don't give a crap about a phone or channels. I want a clear cost and I want the different options. If Quidco could be clearer that would be great also.

The worst company to deal with when setting up and if things go wrong .. Totally incompetent

I just wish these ISPs had more of an obligation to provide clear information.
mbps is different from MBps - clear misinformation used here to manipulate customers.
Also, FTTC vs FTTH - Not much information is given by ISPs regarding this.

I looked at switching as I have Virgin broadband and Vodafone are a little bit cheaper, but I'm not prepared to give up my FTTH connection.

I think some customers get a rubbish deal with fibre and Openreach need to get with the times. I live 1.2miles away from the cabinet and the fastest speed I get is 17mbps but I usually get around 10mbps, I was getting that speed on broadband (not fibre) in 2006 when I lived in Spain. Im unable to get a faster speed as there isnt one connected to the cabinet. I cannot get cable either. I dont live in the wilderness but in an estate.

and on the bbc today - http://www.bbc.co.uk/news/technology-37021773

Morning,

How did you get this was it down as a special offer in the "offers" section under your account?

I just called SKY on 03442 414141 as retentions wouldn't touch me as i'm still in contract with TV and I've never had Broadband with them. When I did speak to someone they offered me

38MB Broadband @ £10 per month (half price)
Line Rental @ £17.40 per month
Unlimited daytime and evening calls @ £0 per month (special deal)
Connection fee @ £0 (special deal)
Delivery charge for router @ £6.95

Total contract cost for 12 months = £335.75 / £27.98 per month

This is still a pretty good deal (I need to have a look at the Vodaphone one in more detail). There is apparently an offer on with Sky where the line rental is £9.99 as that's worth £88.92 over the 12 months. My contract with BT doesn't run out till 17th November and I paid all my line rental up front so they offered me up to £100 credit towards any charges incurred as a result of me leaving BT so I need to have a look at that.

£22PM for existing customers..

Thank you for posting this. I'm with Sky and have the fibre pro (full speed unlimited usage) package and have been out of contract and paying £52 a month for some time now. Was about to take up the Vodafone offer but thought I'd call Sky and see if they can offer me anything as their fibre broadband is excellent, I've never had any problem with it 2 years on. They've just reduced the price from £52 to £30 a month, albeit removing the weekend unlimited call option that I never use........ THANK YOU

No that 'offers' section is a waste of time . I did say how to get it 'just go on chat' not phone but the live chat on on the website.

From the website the 50mb broadband-only is £32.25, though after playing the game and threatening to cancel you'll get it below this after year 1 I'm sure. I'm currently paying £18/month.


Blow me down with a feather. All this time I thought VM was FTTP. Though right now I see the speeds using coax are 'good enough' for me and bringing in FTTP would be an excuse to push up bills. All in the name of progress so there's worse things to be ripped off for. It'll never become standard if there's no profit in it for the provider.


Sorry I was thinking about broadband-only without the need for a separate phone line (and therefore line rental). Though as above you are correct on FTTP availability.

Judging by the number of price differentials people quote on this site nothing id free on Sky it's just negotiable.

I have FTTP with BT and they push all the calls over the fibre and no longer use the copper connection. Either way I still have to pay line rental. I do get 300mb broadband though and I live out in the country!

PLEASE DON'T BUY THIS ! Honest rant :

-Constantly disconnects, around 4-5times a day. Making working from home, or streaming a movie, a nightmare.
-Speed Advertised up to 76Mbps, connected at 72Mbps in first two months, then dropped to 65 after 3 months, then 60 and now sits at 56Mbps (!!!). That's BT lower tier territory, but BT does not hang and you pay less.
-The router is ****, low penetration through doors or walls. Although it supposedly has MiMo and beam forming, I get 1 or 2 bars from 4 of Wifi from the room separated by just one wall. Skype calls impossible from room other than same room unless you keep all the doors open between rooms. If you are thinking different floors, you will need to buy a different router.
-Wifi speed connection says 300Mbps but the real download speed won't go more than 56Mbps, which is around 5.9MBs in real world downloads, otherwise have to use LAN. And now my connection is at this anyway so at least the router matches the connection speed -_-
-I would love to complain about this to Vodafone, but I was never able to get anyone on the phone with me. No dedicated home broadband team for first six months of service (from August 2015). Now there is one, but I get dropped before I can speak to anyone. And I refuse to bloody try for more than 3 times at a time and hang on the phone for more than 25 minutes.

Note I also have a mobile from them, and they constantly ask for my mobile number instead of my Broadband account, which in turn makes them not find my account.

All in all it does not have anything that makes broadband great:
-Not reliable
-Non existent customer service (have no clue how to direct my enquiries)
-Slow
-Crappy router (nice functions and interface, but slow and bad range)

So buyer beware.

P.s. I would buy Virgin, but was unavailable in my area. Should have gone with BT as at least it is reliable.

I get virgin media 75mb for £17 line rental and £5 for broadband.

Me thinks they DO include line rental but its hidden!

I cannot be the only one who likes the fact that a contract with BT gives you unlimited wifi on their FON network, so effectively saving money by not having to pay for another broadband deal somewhere else.
Perhaps those of you who take this sort of deal from vodaphone plusnet etc are rich enough to be happy forking out for an extra package, or can manage with internet via your mobile phone.
I spend a lot of time somewhere with no phone line, and also out and about in towns, so can get internet from a FON signal rather than trying to use something like free wifi in local shopping centres and cafes which are not always very good.
I am mentioning this here, as nobody else appears to have commented on this aspect when comparing package prices, and I am wondering if there is some other way to get more internet access without paying for another deal, and usually hukd people will point out something if available............. anyone ?
I intend to sign up with BT for this reason, but wanted to see if someone out there knows of an alternative.

I hate BT - they've enabled every other cabinet on my exchange except the one I'm on - which on checking the BT Openreach website has the helpful status: "We're working with government and industry to explore ways to bring Superfast fibre to as many people as possible but don't have a plan for your area yet. You might consider co-funding fibre access in your community. Knowing there's a healthy demand in your area can also really help. Register your interest here.". How is that acceptable for Manchester City Centre, when surely every cabinet would get a massive takeup?

I hate BT - (and yes I did register my interest)

99% of virgin isn't fibre to the home. Its the same as fttc, fibre to the cab or node then copper coax to the home. They have recently started to provide it in a small number of areas. Openreach offer more fttp than any other provider, even if it is a small percentage. Hyperoptic and gigaclear are also a few of the new fttp providers that have popped up. Then there's also the fttp network sky and talktalk are building.

vodafone is the worst company with God awful customer service. i will never go back to them and others shouldnt even think about it!

stay clear!!

great deal until you get the checkout. they want 134 for the first month, then 25 per month for the next 17. it comes to £31/month if you average it out.

even with activation fees, bt's infinity is only about 70p/month more expensive but it's "up to" 14mbit faster, the contract is 6 months less and it includes weekend calls. plus bt has the £100 reward card for signing up online.

this might be a hot deal if you can get the 20% friends and family discount but otherwise it's poor value compared to bt infinity right now.

Well I have just cancelled my broadband with sky which I was paying £38pm for 38Mb speed so I moved. Sky offered £10 discount for a 38mb speed as retention offer.....no chance

Please refer to my additional comment. P.s. some people live so far away from the cabinet that fttc is not currently viable (long reach fttc is currently being trialled but still won't work for everyone) so for plenty it is not at the end of the street. Openreach and virgin do have limited FTTP but Virgin do not use FTTP in the majority of cases. It is just that their coaxial cable has a higher resistance than the phone line copper cable used by Openreach. The fact that people have been confused by the fibre marketing bs in the past doesn't mean that it should continue. Broadband should be sold via speed (upload and download) and usage not by misleading tech standards.

Pay line rental up front like I do with TALKTALK £180 per year add calls package inc. 30 countries all UK landlines 24/7 & TV £5 got 38mb ( not Mb ) £5 per month (discounted from £10 anyone can get at this price) total fibre connection was £30 unless changing service provider keeping it on going with new supplier. That's £300 per year or £25pm with all your calls, TV etc. so VODAPHONE is not cheap or good deal !

The broadband is essentially provided by Openreach so whoever you use you are likely to have the same issues. The DLM system used by Openreach is very sensitive and will adjust speeds depending upon your line quality. In my experience this is always downwards but I hear it does work upwards as well. You might of course get better CS elsewhere.

It isn't as simple as that - because it's provided by Daisy, who also supply SSE and have serious capacity issues causing throttling in the evenings. Speeds can be as low as 3mbps - pretty good for fibre, that!

I spoke to Vodafone, and unlike some of the comments say, you cannot use the Vodafone Advantage discount on this.

Strangely Vodafone (and BT) show that I can have fibre in my area but sky who I'm with and others cannot. It is a new build and apparently BT and Openreach have a not so legal agreement to let BT roll out things before others...

@Newbold - You have jumped Talk Talk to Plusnet or BT and somehow got muddled up with SSE? What the actual F%&*?!? Do you ever stop frothing and make any intelligent decisions?

Do stop pretending to be clever by being patronising with your strawman and provide a valid source to your comment!

Vodafone use BT's DLM system. So if you have a bad line, rein, noise or an intermittent fault, DLM will still kick in even if you were to move to BT or the like.

In truth, I suspect you may simply have a faulty hub. Install a brand new MK3 filtered faceplate. Ask VF for a replacement router or use wireshark to get your login details & then use a 3rd party modem & router.

It isn't as simple as that - because it's provided by Daisy, who also supply SSE and have serious capacity issues causing throttling in the evenings. Speeds can be as low as 3mbps - pretty good for fibre,

You didn't mention throttling and lack of capacity before though. Up to the back haul it is down to openreach and any customer services for any other company have to request fixes from them. There is very little they can do unlike ADSL which is mostly unbundled.

Don't believe the hype - just wrapped up the costs

Somewhat confusing for me, Its shows maximum speed as 10Mbps but allows me to choose either fibre product! Time to call and ask for more details

I called them and complained and they sorted it all out

just got off the phone with them.... currently in a contract with Talk Talk till February... Talk Talk said I need to pay 199 to get out.. Vodafone say I need to pay just a month to get out

told them if they can guarantee me i will only pay 1 month to switch I will go for voda

Save £16 a month and get faster internet? a no brainier

I have contact details of virgin media sales dept who offer 15.99 for 50mb broadband and includes line rental within this price and for 12 months only. Also includes £50 credit so first 3 months would be free. The £50 credit is refer a friend credit where both customers would get £50. Im not sure if HUKD would let me put this on and its for new customers only

Yes it's one of the options.

​no discount allowed on the new deals

This was really tempting until I saw that they use Daisy as the carrier, which after the hassle of SSE I'll pass thanks! Have gone back to BT and hopefully get another round of cash back!

I would agree with sobi123's comments as that's pretty much been my experience - very frustrating support system and basically non existent for broadband. I do think most of the issues are down to the awful router. It's made by Huawei but the firmware has been customized/ruined by Vodafone. There seem to be no developers actually working on the product. It launched with a big TV advertising campaign 12 months ago and then nothing until this latest announcement. Hopefully it's a sign they're getting serious about it but I remain to be convinced.

Not sure this is worth it, £25 a month plus £50 setup, I pay £24 a month at the moment with the post office.

For ADSL mind you, but is there much difference really? 20mbps vs 38mbps.

My service is pretty realible and works well, don't think I will change unless a cheaper deal is posted.

anyone have any idea who is right?

Vodafone said I'l get a bill for one month then it will cancel, sounded pretty confident that's how it works

Talk Talk said 199

line rental is incorporated in fee. Nothing is free, just getting ahead of the game before Ofcom force this on all providers.

Complained about the price?

Interesting the guy I spoke to from Sky retentions was saying they seem to roll it out before other providers and provide the service

I am currently enjoying lower speed than on a dial-up with TALKTALK!

Until 4 weeks back when I went through the pain of trying to install Win10 on a laptop, when the speed dipped from my average of 3.0Mbps to 1.2Mbps... and has steadily dropped to as low as 0.345Mbps. DOWNLOAD speed not Upload!

They say my SNR is high and to "give me a more stable and reliable service, have increased the gain" BUT I never had dropouts or anything!

Apparently you cannot revert your SNR signal (is set at the exchange by BT) and my old router didn't have the ability to make any changes my end, so they sent a new Router... Guess what?? Yep - even **** slower and it refuses to let me into admin to look at it...

Anyone else had these issues??

I did notice my Mums ex-Tesco (now taken over by TalkTalk) speed that was also ~3.3 mbps with Tesco is now only 1.6Mbps...

On the up side, my aging spare Thinkpad T42 with XP sp1, has finally, for the first time ever, connected automatically ( I actually mean - at all !) to the new Router with it's in-built WiFi version stone-age!

you can check what Services are available for your area at this site:

https://www.samknows.com/broadband/broadband_checker

My bt infinity is coming to an end, they are going to charge me 18.99 line rental and £20 a month for infinity 1, or I can get infinity 2 for £15 a month.

Vodafone therefore works out cheaper for me, but I am also considering whether to get ADSL from plusnet or get the Vodafone who reckon I can get 32meg.

How much different will there really be?

​The deal is for new customers only.. however if you have a spouse or anyone over 18 in the household you can join again that way. I had the deal for 12m

then cancelled and then my wife joined the day after cancellation

​its through an outbound call centre..ive got an email address of a guy who works there

Surely your phone works on cellular network, whereas Openreach operate the ADSL and Fibre cabled network ?

Thanks for the deal. Virgin matched the prices for their 50mb/100mb to vodafones 38/78mb so I'm happy

As it happens, Sky upped their bill for me today (I had been promised free BB - just line rental to pay - until November but seemingly the guy who said this to me can't read, the contract expired for me last month) so I rang to complain, was passed to Retentions, a further 12m contract for £17.40 line rental p/m. Happy with their service, happy with their CS too. May not be blazing fast but it streams perfectly fine at any time of day so that is all the speed I need.

BEWARE, after making an order I was concerned that BT showed that they could not supply me (I was going to cancel because of the bad media on Daisy). Having got back to Vodafone they told me they cannot offer me fibre!

So I went through all the hassle, entering personal details and a credit check for no reason!

So it may be worth checking on the btopenreach site before making the order!!

Can anyone advise how does this compare to BT offer active from yesterday 52mb unlimited plus sky package and including £100 reward card?

Sounds like a deal just for you then.

he signs up new customers so no its not just a deal for me.

if no line rental then this has to be the most expensive broadband package i've seen

why not read the details ? it INCLUDES line rental.

TalkTalk are correct.
The Vodafone rep does not grasp - or is misselling - the concept that you are in contract with TalkTalk.
Vodafone cannot interfere with your billing arrangements with TalkTalk. Nor will TalkTalk go after Vodafone for £199 as no contract exists between the two companies. They will demand the money from you alone.

Certainly no 3rd party company can guarantee you'll only pay a month unless this 3rd party company has read your entire personalised contract deal/length/clauses.

Yea said that I was considering moving to bt (which they hate hearing) made up some nonsense deal that bt were offering and said that I was a loyal customer to virgin and they offer new customers better deals so their retention team offered me a really good deal with the 100mb but I opted for the 200 which was a bit more pricier but still a lot cheaper then standard

Sure Virgin do upto 60 Mb/s for that price :confused:

​link?

It is always depend what connection you have at home. I have FTTP and 76mbps.

you were right... the Vodafone guy was full of ****...199 bill emailed to me today... told Vodafone to ram it, I will come back in February... they can arrange the router to get picked up because I'm not going out my way

Thats worrying! Is anybody else getting issues with speeds in the evening?

You'll of course need to contact Vodafone (Sounds like you already did). Vodafone almost certainly took a one-off payment when you signed up (Did they ask for a debit card as well as direct debit details?), so expect to see a router charge and ?activation charge on your debit card in the next few days. You should automatically get any activation charge refunded if they do take it from your bank - you might need to argue for the router p&p. As long as you said "I am in contract with my current broadband providor", they mis-sold the contract and you can reasonably expect to get any router postage & packaging refunded to you. Tell them to listen to their recorded call if they put up an argument :smiley:

You *might* want to contact TalkTalk as well to make sure any termination of services does not occur i.e. you want your services to continue. Make sure they don't mis-sell you a new contract though as you'll get ripped off there too :stuck_out_tongue:

For future reference - when TalkTalk / whoever you are in contract with, emails you to say that your monthly price is going up, you must phone at this point. Just say you think it's too expensive, and 99% of the time you'll get a better offer.
I tried to leave PlusNet (Got a price increase email 1 month ago which allows you to leave for free) and I was going to swap onto SSE £21/month at the time. PlusNet offered me 38MB fibre/line rental included/Anytime calls to landlines and mobiles for £23/month for 12 months if I didn't leave. Basically you usually get the best deal with your current provider when they email you about price increases.

Price goes up to include the line rental which makes it easier to compare prices but I'm fairly sure this behavour will see the end of line-rental saver deals.

thanks OP, used this deal for leverage for my current Plusnet service.
Got 76Mb with Evening and weekend calls for £24 all in.

I don't think this is really a great deal..for me anyway...
I've gone for the BT infinity deal with a £100 Mastercard and (hopefully) £155 Quidco.
Infinity broadband (52mb) youview+ HD box, BT sports and phone line for about £18 a month (1 year - not 18 month daisy contract) and WIFI-FON.
Not selling it - just think that you're paying the line rental in with this £22 per month anyway...​

​Telefonica had a standard Broadband speed and an upgraded one at 10mbps,I was living in Barcelona. I cant remember how much I paid but it was more expensive than what it was in the UK (maybe 30euros per month plus line rental). My speed tests were coming out at over 10mbps and that was broadband 10years ago. My fibre speed this morning was 9mbps but will go to a maximum of 16.50mbps depending on traffic. When I play catch up TV it goes blocky on occasions, in this day and age some of us shouldnt be living in an area that has a maximum fibre speed of 17mbps.

Yes but your post seemed to suggest it was all over Spain, big cities in most counties get better speeds than outlying towns and country side and I noticed you said 2 tiers of speed well I suppose that's like having 2 tariff deals.
Incidentally I get 30mbps on my Vodaphone mobile data.

​After reading some of the comments of existing customers here, I wouldn't touch Vodafone even if they offered me free broadband.

I've actually refused free Bb from TalkTalk in the past as they don't have a good reputation for reliability where I live.

i have been told by bt if I cancel my entire package, phone, infinity2 and bttv I will be charged £31. I am not in contract as was ex employee. could i switch provider then cancel the new order to avoid the £31 charge?

Great deal, a great way to get rid of BT and their extremely poor customer services,

At 76Mbps it sounds like you have FTTC not FTTP, as FTTC is capped at 76Mbps and FTTP would give you far greater speeds.

There's also a 76mbps on fttp.

Well that's a waste!

£28 for 76/20 is OK. I'm with Plusnet on £10 a month (plus line rental) for 76/20, but that was a retentions deal nearly 2 years ago.

I'm with Vodafone for my mobile (as they have by far the most robust network) so hoping I can strike a deal with them for my fibre
!

​the copper telephone line is not a copper telephone line at all. it's DOCSIS3 cable from the cabinet to the home. Vodafone is sneaky with its advertising since no Fiber service at any point uses a DSL connection.

Line rental or no line rental, it all boils down to how much you pay.

​

Ordered this last week after having a chat with the manager in the local shop - I'm an existing customer and he got the initial £49 fee thrown in for free. The router is supposedly pretty good and should be a good speed improvement over my current Sky connection.

On a FTTC product, as the name suggests, its fibre to the cabinet, the rest of the journey from the cabinet to your premises is down your copper telephone line. You are talking about FTTP.

I didn't know about this deal and was calling vodafone to cancel my mobile phone contract last week and move it all over to BT. I ended up with the 76Mbps unlimited broadband deal (hopefully I'll get an actual 70Mbps link as I do currently with BT if it's the same wires), plus a mobile phone deal with 10GB data a month and unlimited text/500 mins talk/month, with no up front fees or router charge etc... for £36/month. That's less than I was paying BT for the broadband and line rental, never mind the 10GB mobile phone so I'm happy with that. As long as I do get 70Mbps when it gets activated at the end of August!

For quicker speed on fttp I must pay more money. Now up to 76mbps on FTTP I have 76mbps. If I want same speed on FTTC, can only give to me 46mbps.

it's just an offer to get customers, what's the cost after the initial offer period?

That's the price for the term of the contract. (as an existing customer my contract length is 12 months, for a new customer it's 18 months I believe). At the end of the contract, you are free to renew with another deal from Vodafone, continue with the current deal, or go to another provider. It's not a deal for just the first 3 months or whatever Virgin often offer to make it seem artificially low.

My Broadband gets switched from BT on August 30th, I'll come back and let you know how fast it was. BT speeds were good as I live near the cabinet, I could get 70Mbps which was pretty good for an advertised maximum of 76Mbps. I'll be dissapointed if Vodafone falls well below this.

Please do. I'll be interested to see what it's like. If it's anything like SSE you'll be fine in the daytime but hit problems in the evening. Hopefully though they've struck a better deal with Daisy.

I'm on sky, an get really good speeds, router always sync 79999 19999 :smiley:

how, seriously I asked after being with them for 4 years what they can do and went from 36.99 total to 32.99 and I said vodafone are doing much cheaper, if you could reduce any more and he literally told me no and I could leave LOL.
So i might out of spite

You should leave then, not out of spite but because there are better deals available including this vodafone one.

Can anyone tell me in plain terms what the deal with the router is,regarding unable to use it for certain things as the user and passwords are locked out ?
Also I am with sky atm,non fibre and voda say i need a new line and want £60 engineer visit and one off £49 connection charge,making the deal roughly £31-32 a month all added in...any avoidance possible on the one off charges?

Thankyou Olly

How do you manage that? I'm paying £34 at the minute including line rental.

​I was at the end of my contract and gave them my 30 days notice. After about 2 weeks they called and offered me that price.

​The cheapest Virgin Media can offer with basic phone and 50mb Internet is £29.99 pm. Keep pushing them for that!

Went into Vodafone Store on Saturday 27th Aug, spoke to the store manager. I asked if he could waive the connection fee (£49.99) and the router delivery charge (£6.99).
He said he would not be able to do it himself but, he log in an enquiry into the system for the head office to call back and match a competitor’s price. I received a call from a chap called Jorgie (01709 918 621) at 13:30. We agreed:
£22 per month, Connection fee (£49.99) is waived, Router delivery charge (£6.99) is waived, Router will be delivered tomorrow, Line will be activated within 10 days (could be earlier), 18m contract.
So the tel number 01709 918 621 may work if you call and quote Sky is offering fee activation and no delivery charges.
So the who deal comes to £22…. (£18 line rental + £4 fibre) which I believe is fair.

Any one know what the best deal on true fibre optic broadband?

Just to be warned my activation has been cancelled twice now due to a glitch. Had to phone them up and setup account again and be told that I'll have to wait a further two weeks for activation. :disappointed: Anybody else experienced this?

Cancelled my order with them. Apparently they're experiencing 'issues' which cancels orders randomly.

Just had a chat with Talk Talk and they kinda matched the Vodafone offer. 22.70£ for 38Mb or 27.70£ for 76Mb Fiber.

I've had it for a week now (Vodafone), and according to Ookla speed tests, it's every bit as fast as BT. I tested it last night and just now and it's running at the "up to" speed both times (as was BT, I'm close to the cabinet and it probably uses the same wires/fibres).

Also, whilst it's only been a week, the Vodafone router has been more reliable for home WiFi. I connect various devices that way (printers, tablets, mobile phones, smart tv etc...) and every few days one would lose connection with the BT Homehub. It's early days, but this has not happened at all yet with the Vodafone router.

So after a week's testing, it's thumbs up from me. My only complaint is with their mobile phone app which is meant to tell me how many mobile minutes and data I've used, all it does is give an error.

That sounds positive. Have you done speed tests with speedof.me and testmy.net by any chance? SSE users have discovered that the Ookla Speedtest results are being 'managed' by Daisy and always look good. Other sites (such as those mentioned) produce vastly lower figures.

No, I'll give those a try. Right now speedof.me is showing it's as quick, I'll try this evening.

****Update **** Apparently the agent just lied to me as the email I received after excluded line rental. I went on chat again and the agent was useless. Waiting for a manager to call me back. I have the chat copy with 2 different agents confirming it was line rental included...

I'd be interested - as I'm sure would others. It's the evenings when Daisy capacity issues cause the slowdown.

I've just run it now (10:05pm UK time) on speedofme, and its giving me full speed still, so it's looking good.

To get the 'Vodafone customers' price, can you just get a pay as you go phone and do one top up?

I think to get the best price you need to contact them, armed with the best deal available elsewhere and use that to bargain with.

​Tried negotiating and they said the price was fixed

It says you need to top-up or make a chargeable event within the last 90 days. So you could get a Vodafone Sim with credit already loaded (£5 one available from eBay for around £4.29) and make one call from any unlocked phone. Planning to do that when my BT contract expires (unless they can match the deal).

​ultra fibre optic £21.75 1gb downloads surely this is cheaper https://youtu.be/hRBzC8Rco6M

Vodafone failed to provide connection date 3times and then sent me letter , thank you for your request to cancel. Even after speaking with CS and manual connection team. Only useless promises as you can not complaint if not a customer. Only using solicitors. Hell no... I just put Vodafone in my useless companies box and switch my 2 mobile contracts to o2 who offered deal better then advertised.
Se beware of appalling customer services of Vodafone

I would hardly say silly; if its cheaper over all who cares how the package it?

But it isn't.