Why have you put £5 per month when you must take the 16.99 line rental.

Did teacher never tell you to show your equations / working out...?

offer like this and best they can do me with currently the same stuff is 29 quid a month,time to start looking elsewhere.
these companies just don't get it still eh,match the price or lose customers!

£5 a month is only for the first 6 months or am I missing something?

Why have you put £5 per month when you must take the 16.99 line rental.

Did teacher never tell you to show your equations / working out...?

Same price as Vodafone BROADBAND 38mbps which is a flat £22 a month. Not sure if Cashback is available? :stuck_out_tongue:

Take a screenshot as that's what it says.
As the line rental increase starts in a few days, I'd work your calculation out using £17.99 p/m as no-one will be able to get the £16.99 line rental.
I've just actually left Plusnet and I know others think they are the 'bees knees', I found them extremely 'uncomfortable' with my changeover. Took ages to actually contact them over misleading emails, several misleading emails!
I'm glad to see the back of them!

offer like this and best they can do me with currently the same stuff is 29 quid a month,time to start looking elsewhere.
these companies just don't get it still eh,match the price or lose customers!

​no it isn't . i don't have line rental . i have broadband only with virgin and ex wife uses relish . total cost is 21 quid coming to 22. still a good price but not five pounds

​I just shop around for the new deals each time my old one expires. does get annoying though.

How are plusnet for traffic shaping? Currently about to cancel sky fibre as deal has just run out.

Thank you

I currently have Virgin optical fibre. To get something similar from Plusnet etc do I need a new connection installed? I am guessing as this is fiber it is underground vs over your phone line. It's difficult to find this information.

Thanks for the reply. Thought as much. I have an old phone line connection below my VM phone line. Issue is even if it is connected it isn't in the best position for my router to be in and having a fully wired Ethernet connection will be impossible unless they reroute the line to my living room which will probably cost a lot of money. Looks like I am sticking with Virgin then.

My Sky Broadband is finishing on October 5th. I was on 12 month Free Broadband and half price line rental of £8.70 a month

I called them today and they offered to me for £27.40. I'll break it down for you it's £10.00 broadband and £17.40 line rental total is £27.40 a month during 12 months contract

I said I want to cancel and they came back with £10.00 a month for free broadband and line rental during 12 months contract if I decide to stay on.

What shall I do stay with them or cancel and get better elsewhere.

No you don't!!! Vodafone do broadband without a line and so do EE

It's not £5 per month at all. It's £5+£16.99 so £21.99 soon to go up to £22.99. Rubbish deal considering you can get tv phone and faster broadband for cheaper!

Brilliant. My contract with plusnet is over in two months or less an they wouldn't give me 5 quid for 18 months but they did do it for £7

I had no problems with Sky broadband but plusnet I heard bad reviews

Talk talk fibre broadband £22.70 pm including line rental :smiley:

Been with talk talk 6years never had any problems was on basic package paying £17.70 pm gave me fibre broadband for £5 a month for 18 months (duration of contract)
Free router delivery
Plus no fibre connection set up fee

Good price for the download but only 2Mbps upload which isn't enough for many. Not voted either way.

just got off the phone to sky as was due to renew my fibre and line rental and have been offered line rental at £10 a month and fibre unlimited also £10 a month so £20 total a month pretty happy with that

Both of you are talking utter rubbish I'm afraid.

Shat it Ben with your too bit raspberry pi deals. Keep your 2 cent to yourself

keep in mind that if you decide to cancel your contact they won't refund the line rental and they count 14 days cancellation period from the day you place an order and usually enable the connection after 14days and if you need help their waiting time is 40 mins to 1 hour plus.

I presume you mean two bit?

​Vodafone & Virgin not requires telephone line rental.

I just saw this on MSE. Is it a better deal?
~I'm just after a new line rental and BB package. Can anyone advise? I'm a moderate user, i.e. TV streaming, downloads and gaming. Probably don't need fibre, although I don't need a landline - as I use my mobile.

Until Wed 31 Aug, new Plusnet customers, or those who've not been with it in the last month can get an 12-mth contract with BT-owned Plusnet* which includes line rental, unlimited downloads with up-to-17Mb speed broadband.
Broadband and line rent £186 over 12mths, get £75 back*If line rent paid upfront. (Paid monthly it's £323)

Available to: 90% of the UK
Speed: Up to 17Mb
Download limit: Unlimited
Traffic shaping? Yes

Contract length: 12 months
Deal requires line rental? Yes
Inclusive calls? No
New line installation: £49.99 << maybe a deal breaker hidden here?

I was ready to do this deal but the cashback has dropped to £10.60 on TCB. That's effectively £5.50 a month gone. Any better deals for unlimited 38mb fibre?

kind of ruins the deal without the cash back. I was tempted with the non-fibre deal. the cash back on both was about the same so thought for the extra £5 a month I'd rather have fibre.

I know this has already been said but it's not £5 a month if you have to pay for line rental is it?

Still have 9 months line rental saver :disappointed:

Anyone know of a provider that offers competitive broadband that isn't bundled with line rental?
Such a fcuking anticompetitive con, I can't believe ofcom hasn't taken action against it. Utterly useless regulator.

I just signed up to Sky but only standard speed broadband, not fibre. You can get £66 cashback on TCB and a £75 prepaid Mastercard from Sky so it works out as £5.65 a month, including line rental.

I just realised you have the line already. There do not seem to be any companies who will just give you broadband at the price of broadband on its own.

If you search for Plusnet on Quidco, this deal is listed under the vouchers and offers section with £85 cashback

Apparently BT Homehubs work with Plusnet, if anyone leaving BT wants to save getting yet another router sent out to them ...

I agree it sucks I've been switching between Plus and BT nothing to change. Fibre (FTTC) they seem to think we are idiots and won't move. Just get the best deal when you credit runs low and you see a good deal. I got the amazing deal 13 months ago (Plusnet early termination without fee = 12 months into an 18m contract) to a BT 12 month contract >£400 CB each time! CB looks thin on the ground now.. Other folk may be able to get out due to poor service (Virgin / SSE BB is really bad so you can bail)

One thing to remember is not to buy the associated deals (Mobile SIMs from BT or Vrigin) as it makes it more complex to leave. Best to stick with separate providers to allow you to switch. I'm leaving BT and will be the Free Wifi which is superb at work and when out and about for mobile data. Shame!

There might be better cashback on quidco for Plusnet, not sure which deal though might only be the 76 meg product

the link from quidco takes me to another offer free for 18 months doesnt seem to be fibre :confused:

And Installation charge £49.99 ?????

18 month contracts on BB should be a thing of the past now. Even BT (owner of this outfit BTW) now offer 12 month contracts...

Maybe if you need a new line installed. I think it's free if you're transferring existing.

be careful with plusnet and cashback... they can be very tricky and will make it hard for you to claim it

£10.10 tcb not £77

no, phone them and say. when does my contract finish because vodafone are offering me £22 a month all in AND half price for first six months on an 18 month contract. Thats about £18 all in a month.over 18 months. say vodafone is your mobile supplier and they rang you.

they will then offer you a deal for line rental of £10 and fibre £10 so you stay plus about £15 rebate on your current months bill. sky negotiate as they want to keep you.

well that's not the total cost is it ? when it changes shortly to include the line rental there will be an easier price comparison as line rental isn't the same cost with them all.

always worth a try, unfortunately I tried 3 times for skys £10 deal, and they just slung me to the kerb and wouldn't budge no matter how much I mentioned other deals, so it's not always possible to stick, however I can't currently recommend PN as I've just entered my 4th week without internet since switching to them.
so my advice would be if you are lucky enough to be offered the sky deal then stick.

you only get that price if you're already vodafone client. new costumers get £25. No cashback through TCB, didnt check quidco. Still, great deal considering what you get.

BT generally ask for their kit back these days.

As someone else mentioned, do be aware that the upload on their low package is capped at 2Mbps. That's not a lot.

That said, I happily signed the parents up to Plusnet fibre - despite being a BT subsidiary and supplying the same kit, the actual broadband seems much more reliable. Not getting the previously-common problem with pages randomly refusing to load.

Just had a look for this . EE don't seem to be offering anything without a line rental charge but Vodaphone looks good. Can anyone using this give some feedback?

Are you on this? What's it like? Speed, service etc?

I bought this...

Cashback has only come in as £10 (was deffo £85 when I ordered) and is now only showing on QuidCo as £40 cashback. I believe I'm being done up like a kipper... may have to use a 30-day cancel .. hassle...

I used to be with PlusNet (moving back Sept 13/14) they seemed not to bother with shaping! On a 38meg line FTTC I got a stable 3-6mb down 700 up BT are great no shaping that I noticed a 76 meg line (48 meg connection!) FTTC I got a stable 4-8mb down 1.2mb up. Since I left PN they crippled the upload which effectively kills Download speeds will report back.

Same here, I took a screenshot at £84 but it's tracked at £10, I'll take a trip down the support route.

Ah.......

"Please note

Please be aware that your broadband needs to be active before continuing.

In most cases cashback is not paid on VAT and other charges such as delivery and credit card. Please check the retailer's terms on the retailer page.

If you raise a cashback claim the Quidco support team will hold this for 35 days from the purchase date. The reason for this is that Plusnet will only accept claims after this time has completed."

So by the time my BB is active and I can raise a case for the correct cashback amount, it will be too late to cancel plusnet if the claim is rejected, marvellous.

They asked for it - yes. But that was it. I suspect all they were going to do was dump it.

I didn't get a screenshot. Can you post yours here for all to use?

Be aware if you go for the line rental saver you are pre-paying for 12 months. The broadband contract is 18 months so you get left in a cycle where if you do the line rental saver again in 12 months you are stuck with Plusnet when your BB contract runs out after 6 further months.

If you have problems with getting connected, or find your line speeds are nowhere near what you were promised, if you have pre-paid your line rental you are stuck and will find it difficult to leave.

Plusnet offer 14-day cancellation policy but their engineers will probably take longer than 14 days before they can arrange the appointment.

Plusnet go on about their great English customer service but it is shockingly poor. Sometimes you have to wait 45mins+ to speak to somone on their (freephone) number, and to get any results you have to go around the houses for weeks.

I speak from experience. Would not recommend. However, I don't know of a decent alternative: you'll probably find people have similar moans about BT, Virgin, Sky and TalkTalk.

edit: on the plus side - Quidco (or might have been TCB) tracked for both of my orders and paid out.
Plusnet customer services offered compensation for my troubles, although I'll never get the time back I spent on the phone chasing them over several months.

Moved house and stuck with Plusnet to save hassle even though better deals were available. They made an utter pigs ear of it and took 6 weeks to activate the phone and broadband despite there being no technical problems with the line at all. Just down to their internal processes being terrible. They're now doing their best to ignore my complaint and not honour promises made during the problem period.

Can't recommend a BB company, I've yet to find a good one.

​They can all be pretty crap so its best to move every 12 months and get cash back and vouchers. Loyalty gets you absolutely nowhere with these companies.

Here you go:

​very impressed so far. No problems since day one, speeds as promised, no signs of traffic shaping/management, and the router's features are just amazing. can't comment on costumer support because I haven't used it yet.

Got unlimited sky fibre & phone line £20pm on 12m contract. If anyone gets a better deal,pls post. Got 30 day cooling of period. Tia x

I have just joined plusnet but the service was son BAD I cancelled it;.
They send 1st router. Then they said I did not need it as I could use Sky one. I sent the plus net one bACK
They then said I did need it after all. They never sent one.
I complained. They send another and it arrived 3 days after my service was actived. The broadband stil does not work.
Terrible Service

Thanks!

Are you cancelling the plusnet contract or trying to sort out the cashback after the fact?
I've still got 7 days to decide but it's not ideal.
If there was a better deal on offer I'd cancel just to make sure.

Just escaped these people luckily! Research the traffic management first and watch out for packet loss due to them switching onto a different network at the moment. I'm going with BT but waiting for a similar deal to what was available last week.

Almost as if BT have been intent on damaging Plusnet to the point that nobody wants to use it since they acquired it isn't it? Now why would they want to do that? :wink:

Honestly, no idea. BT have a fair share of CS problems but I hear the speeds are consistent at least and the contract is 12 months. I might be missing something but perhaps BT is a bad idea and a better provider is available?

No, BT's a perfectly good idea with the right new customer deal. Solid connections, decent DL and UL and customer service you rarely if ever need. Have to move after a year of course to avoid being ripped off but that's the same with all of them. Just moving back myself after a few months with SSE.

Few months with SSE? I'm sorry to hear that :smirk: Did you leave mid term or complete? Is the traffic management as bad as everyone suggests?

Left after about 3 months, mid-term but after agreeing no penalties etc.. Not so much traffic management, I think, as just a basic lack of capacity. Nice people to deal with, to be fair, and decent customer service (infinitely better than BT) but just a tad too slow in the evenings. Probably down to around 8mbps, or even lower sometimes. OK in the daytime - and very cheap. BT will be cheaper - but only for a year, and only because of the deals for new customers + cashback. Good luck with the move. :smiley:

I'll stay if I can sort cashback but WILL cancel if it's looking like I can't.

I posted this in the sky deal: Sky offered me skq q 2tb no multiroom with box set bundle FREE + line rental £11.41+ fibre max £15. No installation cost.
It might not be so easy for someone else to get it so am willing to share some details if you wish.

How are you going to sort the cashback? when raising a claim it states you can't until the service is active, by that time the 14 day cancellation period will be over.

I was able to raise a claim.

Are they looking at the claim? when you raise a claim it states:

"If you raise a cashback claim the Quidco support team will hold this for 35 days from the purchase date. The reason for this is that Plusnet will only accept claims after this time has completed"

I've just stuck a claim in anyhow......

Not had a reply yet - but will cancel in the final day if I don't. It's looking unlikely/scam atm.....

Just done it 29.98 came off on the first month pay screen then on dd screen it crashed now having to wait 48 he's before refund. Apparently due to cashback sites. If this is the problem as a new customer god only knows whats its like after a month. Cold from me