Currently enjoying a 0.62mbps download speed from them.. 72hours until they look into it

Interesting definition of no-brainer. You signed-up for the Plusnet 12m contract offering £75 Plusnet cashback, yet the Quidco deal is "Get free ADSL for 18 months on an 18 month contract when you take out line rental". So no Quidco cashback for your 12m contract purchase.

To be fair, I'm a software developer and often work from home and my standard ADSL has been fine.
I get a good speed for ADSL (14-17mb) and its enough to stream TV and HD films etc...
Fibre is nice if you download a lot, but i don't download much, i stream...

I moved to Plusnet in June when they were offering £50 cashback and there was £110 cashback from Quidco. I got the £50, but the Quidco was declined and my claim failed. Today I got an email from Quidco out of the blue saying that it was their error and they're going to pay the £110 cashback after all, so there's still a chance that you'll get paid if you find yourself in the same situation.

Also had quidco declined, they didn't say why but I have claimed the Plusnet cashback so I guess it could be that. Didn't realise that would make me ineligible at the time.

Mine has come back declined saying I have claimed Plusnet cashback. This is not true as I have not claimed it yet.
I'll see if I get a reply next week before I give up and claim the Plusnet £75.

quidco declined as i claimed cashback from the retailer, shame as i effectively done myself out of 60 quid..

In fact mine seems to be faster suspect it maybe be the rubbish router and will get a more unstable line
prefer it that way tbh

no sign of mine yet did wait a week or so before confirming mind

£75 cashback cheque received today making the deal worthwhile imo. Thanks op, glad I switched.

Same here (switched from sky), didn't measure speeds but definitely feels slower. How's that even possible, don't they all use the same lines/wires? Should I try to use their previous Sky router (with a bit of reprogramming) instead of the one provided by Plusnet?

Does anyone have a screenshot from the Quidco offer ?

Yeah applied for mine as well
speeds seem to vary a lot early doors I guess

I received mines too. Hoping to receive a cheque between 30-60 days.

Glad I didn't take this offer,get 14MB/S with EE :man:

Had mine about a week ago
getting 1.3mb as opposed to 1.7 with sky

i had my service installed on the 18th and received my cashback registration email today.

...

welcome to the Plusnet family! We hope you’re enjoying your Plusnet service. If you do want to make any alterations to your account, view bills and usage or just have some general questions then please go to the Member Centre.We’re pleased to tell you that your services have gone live and you can now claim your Plusnet cashback on us. After completing a simple form we will send your cheque to the address that you provided when you signed up. Whilst we will make every effort to get your cashback to you as soon as possible please allow up to 30 days to receive your cheque.Please remember you need to make sure you’ve made your claim within 2 months. If you have any questions relating to cashback then please find our FAQ’s on cashback here. clickhere to fill out your form and redeem your cashback.We really do hope you enjoy using your Plusnet broadband and phone services and enjoy your cashback on us.

anyone receive the £75 cashback email?

Well mine has been up and running about 24hrs now. Mine is slower than Sky at about 3.8 rather than the solid 5 I was getting with Sky which I think was maxing out the line.

Now just to try and get some cash back! :laughing:

I just switched over from sky to plus.net, I'm quite glad I did...

With sky I had 2mb down, 0.5mb up, on a very slightly noisy line.
Now I'm getting 6mb down, 1mb up and the line sounds crystal clear. All without an engineer visit. :smiley:

Thank you. I'll give it a try and see how it goes.

Through online chat mate. I had to ask for the £20 credit tho.

This deal wasn't offered to me until I had already signed over to another ISP tho

Did you negotiate through the chat option or did you have to call them for this offer?

can you teach me english be like this?:
''This is a good looking quality product that at this price must be a better bet than a cardboard model. Not in to these myself but must be a good buy for around £20. Priced in $ on site so variable as to when purchased.''

Probably because you don't make much sense. Learning English might help.

I would not choice ever again, they was offer me simler last year, but they change they price so often, 3 month later they start chargeing me McAfee Internet Security Suite £3/month +
Sky Talk Evenings and Weekends Extra £4/month and
1571 - Voicemail £1.25/month (i never use these and ask to add these) all those turns out i need pay about £15 a month for 9 months!!! :confused:

Yep 12 Months

I guess Sky are offering you this for 12 months?

Free unlimited Broadband
£7.50 discount on line rental so £10 a month and I also managed to get £20 credit. Was a little cheesed of this offer wasn't communicated last week before I started the ball rolling with Plusnet.

What's the deal sky is offering you?

In the end cancelled this deal due to Sky offering a deal to stay

same wondering, my broadband active at 16th

Hi, just wondering if anybody has recieved an email about the £75 cashback yet. I haven't. Should we expect it within ten days of signing up or within ten days of line activation?

I'm also going to stick with them as can't find a cheaper deal even without the quidco. Then hopefully find another free deal next year.

Boy am I glad I procrastinate sometimes and didn't take this offer.

it also too me 59 mins to cancel. I know it's Saturday morning but plus net...you need more staff

I've just cancelled my order as quidco tracked and was then cancelled :disappointed:

Every little helps.

Brilliant response.

Sky EE O2 all used before with no problem

Taltalk gave me lots of headache.

Well you have a 14 day right to cancel, so there you go. Use your rights to cancellation and take a long hard think about if it's worth using them or go with a reputable company that are easier to deal with.

I've found SKY to be easier to deal with, you can request a call back from their app on a smart phone so no waiting in queues and the speed is generally as advertised although not perfect when it comes to arguing the toss about why it's slower than it should be. Just my pennies worth.

I've got to say I've had quite a different experience with them - when I signed up for the deal the activation date wouldn't quite go far enough into the future for the end of my current BT contract. So I went ahead anyway, figuring that I can always just cancel if it wasn't possible to get the activation date moved back a week.

I got in touch over their live chat and asked if they could move my activation date back a week so that I didn't end my BT contract a few days early (which would have cost me a ridiculous £55 as a cost to cover the router). The guy I spoke to was more than happy to do this right away, and it was sorted out.

I also mentioned that I'd ordered a router too, but after reading the reviews of their new router decided that I no longer wanted it - he instantly refunded the postage and packaging fee for the router without any hesitation!

I think it ultimately depends who you get through to - there are jobsworths in every company, and it's unlucky if you manage to encounter one! But generally speaking I've been fairly happy with the customer service so far(lets hope I don't need to get in touch with them again!).

I was disappointed when the Quidco cashback declined, but at the moment I can't see any better deals out there for a broadband contract, it works out at less than £10 a month all in if you go the line saver route (after plusnet cashback is taken into account). My BT contract worked out cheaper than that last year, I was very lucky and managed to end up paying about £25 for the entire year! But I've not seen anything that good this time around, and as my contract expires mid September this seems the best deal around at the moment.

When I had this problem I had to go all the way to the top to complain and get compensation for their poor handling. You really have to fight them.

DO NOT USE this company!!!

I was considering even quidco declibed the cashback, shall I still use it or not as the process begins.

I called their customer service, being holding online for more than 25 mins (9am in the morning), finally I was transferred to a very rude customer service agent called Ben. He was so rude in the call.

As I have already paid 23.96 GBP for my first month line rental, I asked how much is the yearly saver, he said 185.88 GBP, and I said if I pay one year line rental, my first month line rental should be refunded. And He said NO. You will be on 1 13 months contract.

Well, this makes me feel very bad. If I sign a one year contract with you, why should I pay 13 months line rental? And he refused to offering a refund.

The only thing I could do is just cancel this and let this company die.

Yep mine also got declined. I'm going to stick with them as there's the £75 cashback. No point staying with my current ISP as there not offering nothing special to stay.

STOP using them!

I followed this thread and subscribed their services via quidco, it was tracked without problem but today it was declined.

Fortunately it was declined quickly. I will cancel their rubbish order and stay with the curret ISP

Well done my little hero. That's the way to show them.

Quidco cancelled cashback. Just called PlusNet & cancelled my order.

In general not specific to this example it is disappointing that a defendant settles purely to avoid disproportionate defence costs. I imagine this situation could equally be abused by cases brought by companies against consumers.

Good on you. Always love hearing cases like this against big business who take the micky against honest consumers with their bait & switch miss-selling promotions. If anyone here decides to take this offer to make sure to take every evidence that you can to ensure you have not been fobbed off. I can't imagine what the legal bill would be to settle if a lot of customers have decided to take them on legal with a strong case.

plusnet/quidco tried this on with me and I so i took plusnet/bt and quidco to court

they paid in full the cashback offer at the time as it would have cost them more in the long run to defend the cased

Think the poster may have included line rental (I know I do as I don't plug a phone in - it is purely used for BB) & also 8MB/s is 64Mbps (1MB being 8Mb; bytes versus bits - I think it is about time we had a new measure, say MB/min - your 40Mbps would be come 300MB/min, 2Mbps would become 15MB/min - would mean more to the man in the street).

has the offer expired now.

If I were you I would get someone to video you going through the process to prove there is no pop up and the link takes you to the £75 cashback landing page too. Quidco have a history of lying about what was actually stated on the page so I would get the evidence now before it changes and they pretend thats how its been from the start.

I've got chat logs where a supervisor told the live chat girl at quidco to tell me something different to what she had already said, which meant the claim would be in their favour rather than the other way round.

That very misleading if that is the case considering all the shown offers below state "when you take out line rental" with £135 above them.

I went through the Android app which doesn't have the pop up. It also took me to the main page not the page you posted.
Well I'll put in a claim and I'll either get it or I won't. :smiley:

Think this was mentioned earlier: "standalone ADSL sales" ordered at the same time as a Plusnet telephone line is no longer "standalone" as it is two products: ADSL + telephone service. If you went through Quidco to order Plusnet's "broadband only" product (to use with an exisitng compatible line) then this should reasonably be deemed to qualify as "standalone ADSL sales."
Plusnet's "broadband only" page can be found here: https://www.plus.net/home-broadband/broadband-only/

Plusnet have previously admitted to "erronous landing page" albeit not on the dates that people highlight/complain about the error later admitted to be an error if that makes sense.

https://community.plus.net/t5/My-Account-Billing/Plusnet-Cashback-DECLINED-ADSL-Quidco/m-p/1339109/highlight/true#M22384


Error landing page in May appears to have been Quidco/Plusnet link bundled with anytime calls package

http://www.hotukdeals.com/deals/plusnet-broadband-free-for-12-months-12m-contract-with-135-qudico-75... - Post 242

In answer to earlier post - Plusnet on site cashback has to be claimed, they send a email with a redemption form to fill in, Plusnet relies on people claiming its cashback and giving up on Quidco cashback, not progressing a complaint/CISAS not accepting a complaint

If anyone decides to stick it out for Quidco cashback I am happy to pass on the submission that I put forward to CISAS in order for other to gain maximum reward for minimal effort, after all it was reviews/forum threads posted by others citing rejected cashback that helped me mount my concern/complaint of cashback misselling by Plusnet

As can be seen here Plusnet have a list of reasons for rejecting Quidco cashback in favour of its lower value cashback

https://community.plus.net/t5/My-Account-Billing/Quidco-Cashback-Declined-Whilst-Waiting-For-Service-To-Be/m-p/1347113#M22640

https://community.plus.net/t5/My-Account-Billing/Plusnet-Cashback-DECLINED-ADSL-Quidco/m-p/1347068#M22633


Here is an example of Plusnet paying Quidco cashback when it was lower than its on site cashback offer

24 February 2016
Plusnet cashback offer

"I registered for ADSL Broadband and phone line 2 days ago. Plusnet advertise £50 cashback on their website so I expected to get this together with £30 from Quidco. I've been told by Plusnet that I cannot get their cashback amount because I did not go to them directly. I am £20 worse off as a result of using Quidco. I notice that you are now advertising £65 cashback instead of £30 that I will get from you. I am upset! Plusnet say I can cancel but then cannot reorder for at least 2 days. This will cause me more problems as I have already made the initial payment, received the new router and my current suppliers have been informed that I am changing"

To those who say cashback is not guaranteed this was Ofcoms take on it -

"Thank you for contacting Ofcom on 28 June 2016. I was sorry to read of the problems you have had with the cashback offered by Plusnet.

From your correspondence it appears that you are unhappy Plusnet have refused a cashback payment despite you signing up for the service which would have triggered the concerned payment.

A customer having problems obtaining a cashback payment agreed at the point of sale can be a form of mis-selling. This is something Ofcom is committed to tackling. In order to ensure consumers are protected, we have regulations which providers must follow when selling their services.

Although we cannot get involved in individual complaints, we formally record all cases of mis-selling and if we see evidence that a provider is breaching our regulations, we can investigate them.

As you feel that Plusnet should honour the cashback agreed, I would recommend following their Code of Practice which you can find at:

http://www.plus.net/help/legal/plusnet-code-of-practice/

If you are unable to resolve your dispute with Plusnet, it can be submitted to an Alternative Dispute Resolution (ADR) scheme. I can see that you have already approached CISAS, if they are unable to consider your dispute, or you are unhappy with their ruling, you can consider legal action.

I hope the information provided will assist you in resolving your dispute"

I didn't use Mbps, I used MB, as in 8 megabytes a second.

76Mbps network speed. The £25pm also includes line rental so it's pretty good.

When I click on the quidco link it gives a pop up clearly stating it won't be paid if you take any cashback from plusnet, and then the landing page doesn't mention the cashback from plusnet. The deal link ideally should have gone to quidco not plusnet :disappointed:




Are others not getting the same as me?

First point is you can't not take the cash back from plusnet as they send it to you.

Second the BT deal is only slightly cheaper of you get the cash back. If you don't it's nearly twice the price.

As has been said Quidco link is misleading. It either shouldn't take you to a page that includes offers not available or should have said on the click through (excludes £75 cashbacks offers) but in fact says "for standalone ADSL sales" which is what I have ordered.

The BT one is slightly cheaper, or if you aren't desperate to change, you could wait a bit and see if Sky do the MSE offer again, they've done it once this year, last year they did it again in about September I think, works out about a fiver a month.

Yet you never mentioned anything like that in the OP?
Quidco have posted in the thread to say they won't pay if you take the chequeback from plusnet, so I would say your claim is extremely unlikely to succeed, and judging from Quidco's speed in resolving claims, you will have had it for at least 6 months before you find out :disappointed:
How is it a better deal than the BT one for £9.14 a month after cashback?
Not saying it isn't a good deal but its not as good as you make out in the OP, and it was pointed out very early you probably wouldn't get both cashbacks.

Out of interest... has anyone found a better deal?
<£10 / mo for ADSL and broadband + router

Ordered a couple of days ago after reading the OP, Quidco didn't track, checked back on thread here and saw the 'Quidco declined' posts, so cancelled order. :disappointed:

If Quidco are going to work with suppliers like Plusnet they should work together to provide a deal which works and if that means taking Quidco click-thrus to a special offer page different from the suppliers own direct offers so be it.

I haven't mislead, i responded to say it was declined but i had submitted a claim.
The results of the claim haven't been settled yet, so its still unsure if its permanently declined...

Every deal with Quidco or TCB is a gamble and never guaranteed.
The deal is genuinely the best offer for ADSL at the moment, even without Quidco its <£10 a mo for everything.
Quidco was a big sweetener for the deal to make it 'crazy'.

Not sure why expired. My cashback tracked within an hour yesterday and just checked and isn't declined.

Will I still get the £135 quidco if I go through them and take out the 12 month for £2.50 broadband + line rental without any plusnet bonus?

anyone got declined...just checking my quidco account £135 cashback declined...i have ordered from outside UK...is that the reason

Just appeared on my bill. They didn't say what caused it. Stop using whatsapp and Facebook calls to make sure. Now its virgin and no issues.

I so mis-read this the first time. My first reaction was :confused::confused::confused:! Second was :neutral_face:

Hi All

There are several threads on Plusnet Community Forum relating to Quidco declines, none relating to TCB declines -

I have linked the two most recent ones, I was O/P - Cooldude50- Same problem at the time Quidco link stated "ADSL Sales", Plusnet bundled Quidco link with Anytime calls package, those who removed Anytime calls package had the then 110.00 Quidco cashback for 12 Month contract declined replaced with 50.00 Plusnet on site Cashback.

I refused to claim Plusnet 50.00 Cashback after complaining to CISAS Plusnet agreed to pay 110.00 instead of 50.00

https://community.plus.net/t5/My-Account-Billing/Plusnet-Cashback-DECLINED-ADSL-Quidco/td-p/1338121/page/4

https://community.plus.net/t5/My-Account-Billing/Quidco-Cashback-Declined-Whilst-Waiting-For-Service-To-Be/td-p/1338509/page/2

JUST NEW CUSTOMERS I THINK EVEN IF YOU WERE GOING TO LEAVE ???

Quidco offers unclear again. It happens far too often. Its either incomptency or deliberate, but its extremely frustrating. Yes one can query through the contact form, but often by the time a response is received, offers have changed, cashback rates have changed etc

So right now clicking the visit retailer and get cashback button from quidco takes one through to a page clearly headed up in partnership with Quidco. The offer listed is 12 month unlimited broadband and anytime calls for £6 per month, with an offer of cashback of £75 direct from plusnet. However its not clear whether there is any cashback from Quidco too. As the quidco site plusnet page states the £135 cashback is only available for standalone asdl, this would suggest that the package which appears when the visit retailer button is clicked does not qualify, as it does include calls and therefore is not a standalone asdl package. Equally, there is another reason to suggest the £135 cashback does not apply. That is the £75 cashback offer from plusnet. Quidco site states cashback will not be paid where the retailer is offering cashback directly unless the direct cashback offer is also listed on quidco page. As the £75 plusnet cashback is not mentioned on the quidco page, this suggests the £135 will not be paid, only £75 will. With all that said then, if it is indeed the case that quidco will not be paying any cashback for the package which appears upon clicking the visit retailer button, then one has to question what the hell quidco are doing having a button that clicks through to an offer on the plusnet site clearly labelled as in partnership with quidco, if the offer does not in any way qualify for quidco cashback. The whole point of clicking through from quidco is to get quidco cashback and get and offer from plusnet which is more advantageous than going directly to the plusnet site. In this instance there is nothing advantageous, despite the plusnet page being headed up in partnership with quidco. The same offer and cashback can be obtained by going directly to plusnet site pages which are not associated with quidco. On can simply go to plusnet, select the 12 month free asdl broadband option with £75 plusnet cashback (cashback direct from plusnet) and add anytime calls for £6. This is exactly the same cashback and package and price as the 'in partnership with quidco' page offer.

My £135 cashback from Quidco has also been declined.

I guess I'll cancel now, as I can easily get a similar deal for a tenner from my current supplier (Sky) at renewal, or other suppliers without having to go through the farce of claiming the £75 cashback from Plusnet manually (via email). The last time I was with Plusnet, it took them a good 3-4 months to send the cheque, and that too after posting on their forum to chase it up. It certainly isn't an automatic process.

Also, their supplied router is dire, and the connection is very unreliable in my experience. It's only worth putting up with them, if they offer it for free! :smiley:

*AutoCorrect(ing) based upon network load :man:

*Abysmal

*Abismal

Thanks for the heads up. I may well take that up.

For new customers only of course (I double-checked with Plusnet). I took a similar deal out with them via MSE this time last year, with my contract coming to an end in a week (paying approx. £9.80 after cashback, including linesaver rental - from memory). The best they could offer me was £185.88 line saver, then £2.50 a month for broadband (and no cashback). That’s £15.70 a month. I’ll sit and wait for someone like Sky to do something around the £10 mark.

I read through the main post and through all of the comments on the first page. I got confused & asked.

I don't think you'll get the plusnet cashback and the quidco. I did an offer with plusnet when they had £50 plusnet cashback and £30 quidco, the quidco cashback was rejected after a few months.

Wonder can you open a claim on qudico to get the £135?

My experience..

I signed up with plusnet some months ago, expecting £50 cheque from plus net and £110 cashback from quidco

Got the £50, and the £110 tracked and was then declined after a few weeks

No end of arguing with both parties changed the decision, although quidco offered £20 later as a goodwill gesture, from their own monies, they pointed out

If you were to read the thread you would know your question is unanswerable.

I see, guess i need purchase a better router then

thanks

treat the quidco as a bonus, its likely to decline, but it may pay out, it did for me, £66 for a years phone and bb
well happy, my sky package hit £52 so i cancelled and took a plusnet (BT) offer last month

Oh okay. No point then really. I'll stick with my Virgin 50MB :stuck_out_tongue:

Might be a good idea for the OP to remove the Quidco cashback from the title - is a bit misleading at the moment

No you won't get the Quidco cashback unless they somehow make a mistake. My Quidco cashback has been declined. But you should get the £75 cashback from Plusnet

Hi there. Can someone please confirm for me that if I were to sign up, I'd get £75 Cashback from Plusnet alongside £135 from QuidCo? Many thanks to whoever can give me a legitimate response :smiley:

Yep agreed with the quidco link, it would be nice if Quidco + Plusnet together instead of completely declining the entire £135 cashback, offer some form of reduced cashback instead for the customers who signed up to this deal.

what speeds will everyone get with plusnet?

It's not so free when they send you a bill for so called "Internet calls".

Hi guys,
It’s great to see that you’re so excited about this amazing deal from Plusnet. Just to let you know, you wouldn’t be able to get both the Quidco and Plusnet cashback when you purchase. So choose wisely deal hunters!
Thanks,
Quidco Support

View Plusnet site on Quidco and read it carefully:
1. Terms and conditions (middle of page) "Quidco cashback will not be paid in conjunction with any cashback direct from Plusnet"
2. View expired Plusnet voucher codes & offers
There is "Enjoy free ADSL for 12 months on a 12 month contract plus unlimited broadband when taken out with line rental (Terms and conditions)
Start date: 15 Jun 2016 Expired: 21 Jun 2016"
3. Current, most relevant to offer cashback is:
"Get free ADSL for 18 months on an 18 month contract when you take out line rental"
Just to remind - Plusnet deal is for 12 months.

Taking into account all above points, I assume that Quidco cashback will be declined at later stage - only 75 pounds cashback from Plusnet will be received. Any purchase will be initially tracked, but declined later.
Anyway, even with only 75 pounds cashback from Plusnet it remains still a good deal.

Gutted quidco declined.The signed up 1hr ago oh well 12month contract and £75 cashback. Maybe the 18month contract with £135 quidco would of been better. Still works out as under a tenner a month tho.

Cheers bud! :smiley:

At the mo, the TCB offer may be slightly better for others, 18 months £186 (12 months upfront) - £116 (cashback) = £70 for first 12 months. Although you have to pay line rental for the following 6 months afterwards.

My cashbck from quidco was tracked at £75 + £75 cashback from Plusnet (Dec 15). Plusnet refused the quidco cashback on the basis that you are eligible for only one cashback.

Heat added.
Just signed up.
First time using quidco
As its essentially free, I havent bothered cancelling my Virgin account till I know it works for me.

​remember it well from leaving them 9 months ago it is in there small print, I will see if I can find you the link when I get home :smiley:

​Actually adamck what nick88 said it true but it will depend on your region they seem to vary some people get charged and some don't or don't pay attention to it :wink:

Do you know or have a link to what this 'concession' fee is?

This is clearly a good value deal, but beware Plusnet's service is very poor. I'm a Plusnet customer and had a new line installed (no existing line to the property). It look two months and constant pressure to have Plusnet sort out the issues (many of which were the fault of Plusnet's subcontractor (BT Openreach)). It lt took a letter to the CE to make things happen (whereupon action was very swift, and left me wondering why I had to endure weeks of poor service and lame excuses).

Now it is working the service seems okay (at only 1.6 Mb/s, which is no fault of Plusnet's but entirely due to BT's lack of investment).

so, still a hot deal, but expect slow service if anything goes wrong.

my experience last yr with plusnet: 1. quidco will fail if plusnet offers its own cashback deal. they argued you cannot combine two offers. 2. they charge a exit fee to leave plusnet even if out of contract.

But you should still get the £75 via a cheque right?
As previously mentioned, there doesn't seem to be the Free ADSL 12m offer that you got anymore, if you click the "visit retailer and get cashback" link you are taken to a bundle with 12 months free ADSL with Anytime calls @ £6 extra per month.
If you want just basic line rental it is £2.50 per month for the ADSL. Still if you get £75 back then it aint to bad, but it's basically gonna be £20ish per month all in using direct debit (£14 or thereabouts per month if you get the £75 back), which is fairly standard.

But you do get free calls to other Plusnet customers I think, and they can get 0.75p off their monthly bill for referring you.

They are a bit smoke and mirrors these Quidco and Pay upfront "line rental saver" deals, it always seems to come to £20-£35 per month no matter who I have been with or even if I have payed upfront for the line rental.

An old deal with O2 broadband got me paid for having ADSL years ago... it was due to 2 offers clashing and worked.

Mine is also declined. Suppose I was in dreamland thinking I would ever get paid for using a paid-for service!
Shame, a £135 quidco cashback would be better than the £75 plusnet one.

Wondering if I should cancel my order too now.

can existing customers benefit from this deal?

Ive submitted a claim to Quidco... lets see what happens.
Still not a bad deal, just not quite a nice as originally thought.
Working out £9.82/mo for line and ADSL.

CURRENT PLUSNET CUSTOMERS CAN TAKE THIS TOO, even at start of contract!
Because this. Plusnet recently (3 weeks ago) sent us an email regarding the £1 line rental increase. Bottom of email says, "as this is a detrimental change, you can end your contract early with no charges within 30 days of this email"
So i got hold of them, said i need to end contract early as i can without charge, explaining what i wanted, either a new contract or switch provider, i did not mind which i just wanted to save money. They let me start a new contract with a whole new savings!
Sorry i went on a bit - just apply that to this deal, simples.
Plusnet speeds for me. Since november last year (80-20 fibre speed deal) i have had one outage for an hour or 2 when someone vandalised the green thing outside, and get speeds of 78d 19u all day long on a wire (50d wireless).

​not everyone can afford to pay upfront :smirk:

Which magazine - broadband review - customer scores. 1st Zen internet 83%. 2nd Utility Warehouse 80%. 3rd Plusnet 65%.

Mine's declined too.... Trying to decide if the deal minus the Quido cashback is worthwhile. Still better than anything else on the market as far as I can see (I'm on BT at the moment so can't go for the BT cashback deal).

Is anyone going to bother raising a claim on Quidco? I'm guessing it'll be rejected seeing how quickly they've declined it initially!

just remember the line rental goes up in September to £17.99 :wink:

And I'm saying it doesn't add up. Maybe so, either you're getting a higher throughput that possible for that sync speed or your speed test is wrong.

this is never going to be 103 MB like my Virgin Media connection.

My original post was stating that the ADSL connection i receive at home is more than capable of HD content streamed regularly.
I regularly do watch 720p and 1080p content over my standard ADSL without any issues.

Will playing xbox one and watching movies online be ok with this speed?

***Update*** My tracked Quidco cashback of £135 has just been Declined! Thought it was too good to be true! This may do even more damage to Plus Net reputation ... back to Sky I go then lol

What? Streaming and downloading are essentially the same thing, infact streaming relies even more heavily on a stable throughput and HD files themselves need a bandwidth of 3.5-10Mbps depending on the source, audio track and actual quality. Whilst it may seem like you are watching HD content, I would imagine that it is being dropped to a lower resolution to cope with the fact your connection is problably throughputting around 2.1Mbps. I don't see how that's anywhere near enough to stream HD content even at 720p.

I'm guessing that the applications you develop dont need a great deal of pushing involved, as that ADSL connection's upload is going to be less than 10% of the download you stated.

I opted for Plusnet for my mum's broadband, new phone line etc.

They told me the estimated speed would be 1.5-6mbps. She cannot get over 0.8mbps. I've complained only to be told (after 2 months, and 3 BT engineer visits) that's the maximum the line would achieve. Maybe not Plusnet's fault on the constraint of the line, but definitely in terms of their advertising. I've pursued it with Ofcom, and am now considering my next step.

I thought a lot better of Plusnet before this....Avoid.

Streaming and downloading is the same thing? :confused:
Haha ok mate.

When downloading a file, the stream of data doesn't have to be very stable as it doesn't really affect the user as its a generally a background task, it can fluctuate all it likes...

When streaming a video, if the bitrate drops and the stream isn't stable, it will either kick you out or become laggy / freeze or reduce the quality of the viewing experience.

If i get reasonably usable internet for free, in fact actually making money out of it... then I'm happy.
Im only home some evenings and weekends anyway, and I've been with many different ISP's in the past and never had any issues with ADSL.
Im happy to take a punt at this deal thanks :smiley:

Err that was on Virgin fibre broadband I was getting 1mbps, down a phone line you were lucky to be getting 128kbps

You know streaming is the same as downloading, right? It's just the data isn't kept on your device, and because it's transmitted via UDP, is actually much more prone to failure if latency and/or speed aren't good enough?

I'm a network security engineer working from home, even with 200mbps Virgin there can be problems. Just remember, you get what you pay for.

Nice one. Don't think it was as clear on your deal. Maybe it was misunderstood to go cold. :smiley:

Great deal, I need something like this come March time, currently in a BT ADSL contract until then (which cost me £68 for the year inc. AMC/BT Sport)...

Was with PlusNet before... customer service isn't great (when you need it) but the service itself was fine, good speeds. Got that for £92 so to get this free with money back is brilliant! Best broadband deal I've seen in a while.

Like most I have ADSL, 17-19Mbps generally... more than sufficient for 2 of us on our devices, streaming TV and my work VPN all at the same time. No need for fibre!

horse, course, and all that cacanana. Standard 'broadband' here is 1.1mb, "give or take 1mb" fibre can be over 50 package dependant, & 3g mobile fluctuates betwwen 3 & 10. I used the oneplan for years as my main broadband until the Fibre got sorted!!

Not too bad of a company but prices are far too high in offnet areas like mine (every other company is the same expensive rip off)

Avoid Plusnet.
I have had nothing but trouble from day one of being connected.
I was "estimated" between 10MB - 12MB before signing up to their contract and my actual download speed once installed was less than 0.5MB.
Very unhelpful customer service, offered no resolution to my problem, upon asking to terminate my contact due to not being provided with a service that I signed up for they said wait 10 days and get back to us with my download speeds.
This then took me past the 14 day cooling off period(I'd spent 5 days on the phone trying to troubleshoot my issue) and when I called them back and gave them download speeds, which had now dropped to 0.1MB, they then said they were unable to terminate my contract and I would have to buy my self out of contract.
As the saying goes, it sounds too good to be true. PLEASE AVOID and look elsewhere.

Quick question, I already have Broadband with Plusnet at my own property which I bought through Quidco last time an offer was on. However I want to get my Dad this deal for his home. Will the cashback still track if he was to purchase it using my Quidco account but using his own payment details?

What's your incoming bandwidth?

Example >

20Mb > Router > 20Mb > Range Extender > 10mb > Range Extender > 5Mb > Range Extender > 2.5Mb

Can't make it any more obvious than that.

hurry up gigaclear, hyperoptic! fiber to the premises please :smile:
Edit: carefull when re-newing line rental saver, if you decide to leave you will not get money back for the remaining months

A little tempted however gave sky a call and they have set my broadband free for 12months so im paying just for the line rental at £17.40. Granted i dont get the cashback but i dont mind sticking with Sky as they have been ok for me over the last 6 years.

Admittedly it was about 6 years ago but last time I was with PlusNet they kept restricting my connection for downloading too much and then they made it really difficult for me to leave without paying additional charges.

Get an extra £5.58 if you have a Santander 1-2-3 account and opt to pay the line rental saver by DD!

£12.50 includes line rental and the sim contract is worth £7 per month, ant you get a you view box with free BT sports

Thats referring to Plusnet rewards, Quidco cashback is an affiliate cashback scheme, not a 'Plusnet Reward'.
As i keep pointing out, some people have had both in the past and some haven't... just luck of the draw!

Thats the gamble!
If you only get the £75 then its working out < £10 / month which is cheap
If you get the £135 Quidco its < £5 / month which is very cheap
If you get both, its -£17 which is crazy :smiley:

More of a win/win situation really.

Damn Sky always making things loose, its about time they went around and tightened up everyones internet connections :man:

https://www.plus.net/home-broadband/faqs/cashback-and-vouchers/

Under FAQs : Its clearly mentioned only one cashback is allowed, Normally the last one.
Looks like it will be only £75 in this case

Sometimes we might make different Plusnet Rewards available via different channels (for example a different Plusnet Reward might be offered if you sign-up via one of our partners than if you sign up with us directly). If you attempt to sign-up for multiple Plusnet Rewards you'll only be entitled to one reward (normally the last one that's selected) and we reserve the right to refuse to provide any Plusnet Rewards if we think you're deliberately trying to obtain to multiple Plusnet Rewards.

If you are lucky to get both, Then it will be a spectacular deal ....

It's funny that Inposted a similar deal for BT 52mb fibre which works out at about £6 per month (which is a better deal than this) yet it went cold.

I really am not surprised to read this

Have been on plusnet 17 mb for four years

Play bf4 every night

YouTube the lot never had a problem

Would recommend

Souds like you have gone from ADSL to Fiber with those speeds

do you get the new plus net hub one with this deal ?

Currently enjoying a 0.62mbps download speed from them.. 72hours until they look into it

If it free I have to consider it as a secondary backup line. Free is free. Why don't try it?

No the one that was £5 for the whole year last year, and a lot got the £70+ cashback too so made it £-65 or so for the year.

I was with plusnet, now with sky. the router plus net provided was terrible. so factor in having to buy a new one. sky router is 100 times better.

what's adsl

and they sent me a £50 cheque in the post 2 weeks after getting connected.

I was a new customer with sky unlimited broadband in June, it's free for a year, free connection etc only thing I had to pay is £6.95 for the hub and my £17.40 monthly for the line rental. my daughter is permanently on the Internet on vidzone or you tube and that's when others are online also and it's fine for us. also I had never had a phone line connected and didn't have to pay for that either.

So you suggestion is remove all the range extender?

From Sept 1st, the rental increases to £17.99. But still a great deal

Higher ranked than BT, Sky and TalkTalk. Basically if anything is wrong they are all pretty rubbish!

​downloading at 8mb a second which is an 80mb fibre service

:confused:

http://www.broadband.co.uk/broadband/providers/plusnet/reviews/

Tried this before with TCB. Plus net do not give you cashback if you have received cashback from a third party.

I took the offer last time £110 quidco and £50 Plusnet cashback. I have received £50 cheque but quidco rejected.

I've signed up for Virgin Media, I've had had enough of slow Broadband with Sky.

I can confirm I took the offer last month £196 for 12m phone and broadband, quidco paid out £80 and also got the plusnet cheque for £50 paid out as per t&cs

A cheque from coutts bank no less

Well no quidco tracking as yet. If I get it it will be another free year (free sky for last year)

If not it's less than £10 a month which is cheaper than anywhere else.

There doesn't seem to be any t&cs for the £75 cash back so if they don't pay that out I'll just do a charge back with my credit card for the transaction (£192.87) and they can take it up with Mr Visa!

PlusNET, "Good honest Broadband" - On 30 January 2007, Plusnet was acquired by BT. Nothing honest about them.

I am looking for fast internet, basic TV, so I can record, and a phone unlimited. I am with BT just now, when I cancel if they offer me a good deal I could stay, but I need to have the information first.

-'d, it's cheap for a reason, it's crap!

How did you figure that one out?!? The sky offer COST £480 per year for tv and broadband AND had expired!

With this deal you get paid £10+

There's a lot of rubbish on this deal. Let me give you the facts:
- ADSL VS FIBER OPTIC BROADBAND. You can have a 2mb connection or a 200mb connection. BOTH are perfectly fine with streaming gaming etc. The connection needs to be STABLE.

I have a 200mb virgin line and an switching because the Virgin line is unreliable.

CASHBACK - try it. You have 14 days to cancel if you don't like it.

The Offer - probably one of the best ever seen!

Hi just a wee past experience note. You probably won't get the £75 cash back promised from plusnet. As I had the same kind of deal (but with TCB) and have just received an email saying I wasn't entitled To the plusnet cash back as I had received the cash back through TCB.

I don't see this particular broadband offer on Quidco...
Good luck to those who have gone for it but there's a lot of wiggle room for Plusnet to reject it once you've entered into your contract.

I am currently on contract with TalkTalk and still have 10 months to go, what will happen if I switch to this deal (e.g punishment fee, etc).

How easy it is to switch to other providers ?? What process involved ??

Thans

How does plusnet compare to bt ? It will cost me £40 a year more for bt with quidco and various offers taken into consideration.

A service so bad they have to pay you to take it. I suppose you have no excuse to complain no matter how bad it is if it's free.

Is it true they slow your broadband down at peak times ?

Just finished a deal with plusnet and opted to sign up for another on fibre this time. I've never had a problem, customer service has been good I've always been connected instantly have I wanted to speak to someone.

Anyway this is the deal I got. Probs not the best ever as I'm not a new customer but I've been happy with the service.

18 months fibre broadband- £7.50 a month

Call package, free for 6 months then 6.50

And opted for the line rental saver which was around £180,

Seemed a better deal than most of the ones I saw coming up on u switch, obviously won't get no quidco though.

I think it depends on your type of line, I'm getting charged £50 with the following message:

You don't have a compatible phone service. To use our broadband you'll need to take one of our Home Phone packages - we'll give you free activation worth £25.

You can keep your current phone number and your existing service should carry on working until you're switched over.

An engineer needs to install your new phone service. Once installed, your broadband should activate on the same day.

i just took bt line which activation date is tomorrow....how can i cancel bt line and take this one..thanks

Just finished my free sky offer which was posted on here a year ago wish I had held out for this freebie but already signed up to bt

It's free but up to 17mb download speed ... No thanks

Which model of ADSL router comes with this offer? Can anyone check, please? (Technicolor TG582N) , (Sagemcom 2704N) , (Sagemcom Plusnet Hub One) , or anything else? Thanks OP.

Appalling customer service and huge drops in speed.Stay clear of this
company

Worst ISP bar none

I can cite you numerous instances of horrific cases, some of which I have been involved - some of which were eventually taken to court ( & won btw).
Steer clear folks, it's dirt cheap for a reason
Yorkshire don't grow tea, and yorkshire isp's are a fantasy . . .

Installation charge £49.99?

I think you are chancing your arm getting both cashback (especially when this deal gets heat and Plusnet see it...)

This morning i see two offers on quidco.
-Get ADSL for £2.50 per month on a 12 month contract when you take out line rental
-Get free ADSL for 18 months on an 18 month contract when you take out line rental

Suggests to me there isn't a cashback over 12 months where plusnet intend you to get fre line rental.

I assume we aren't following any of the quidco offers and just clicking 'visit retailer'.

Im jumping in anyway as i'm leaving sky after last years cheap offer . but im being realistic about the chances of getting 135 quidco cashback.

I've never been paid to take broadband, but there was once a sky offer which could be stacked which got me free sky for a year, after using a dicount code, cashback, a m&s voucher and ultimately selling the SKY HD box on ebay after a year i ended up making about £50 after having (the basic) sky hd package for a year. and (as my house has no tv aerial) they installed a satellite dish for free that i'm still using to this day for freesat. my best hot deal to date.

My contractdue to end soon, been on a retention offer with talktalk. Half price call plan and £10 for fibre large. Everytime they have increased their prices i've rung up and manage to get £5/£10 credit and thats negated any price rise. Looking at my past bills, all this hooha about line rental increasing all the time, i've only effectively paid £12/£13 when taking into account the credits.

get what you pay for ...rather pay for virgin and know I'm gettin 100mb constant with next day fix if anything goes wrong or they will check as soon as you ask for a fault check

Hi I went to virgin after my plusnet finished & was charged £40+ for what they said is to switch it of cause i wasnt going to switch to a company that uses the same line like bt,talk talk etc.... Be careful, plus my virgin line is 10 times stronger for only £3 more, we are all streaming HD in 3 rooms at the same time perfectly. I could not say the same for plusnet.

wife switched 2 weeks ago to plusnet, paid 1st month + router charge and supposed to be active today,
rang yesterday as to the whereabouts of the router, they've forgot to order the switch from bt.
offered 1 month free but will now get hammered on next months full bt charge instead of the discounted we've been paying.
getting cancelled later today, awful service

Thanks for posting. I'm going to look into this.

Charging me £50 for the installation.!
So comes upto £5 per month after all offers.!

I'm on a rolling contract with talk talk it's finally come to an end and now I don't know what to do. I love my fiber....

What about installation fee?

PLEASE avoid Plusnet if you can afford too. The worst broadband in Britain IMO, they say they will not slow your BB. Blatant liars, if you use your BB too much (although unlimited) they slow the speed down and it takes pages a lot longer to load. If you use Youtube a lot they'll slow it down so much it just keeps on freezing, I talk through experience here so please try to avoid.

might be good for some but adsl is only 230kb/s near me, 2mbits or thereabouts. I get 52mb/s with plusnet but can pay for more on fibre. I'm sure some will be in the same position.

I assume these deals are in place to relieve some pressure from the fibre networking for those who still get good speeds on copper.

I signed up with Plusnet 18 months ago and received £50 cashback from them and £90 cashback from Quidco. It was all easy and no problems at all.

And probably lose your Quidco in the process, because Quidco are now not your refer. Genius.

The download speed wasn't the problem for me. It was the piteous upload speed.

Mind you, Plusnet fibre isn't much better, unless you go for the top package.

Plusnet service is shockingly bad - I spent a year trying to get a reliable service from them - I told them I was writing to their CEO and only then did they assign someone to my case - it turns out that the three routers they sent were faulty - I gave up and jumped ship - they charged me a fee to leave them (I think it was 40 quid) - but I've not looked back since

Heat added. Quidco tracked quickly in about couple of hours. A big Thank you OP.

Will quidco still be valid if I add a call bundle to the order? Thanks :smiley:

I've just been notified by plusnet that my monthly payment is going up from £16.99 a month to £17.99 a month.

They say I can cancel my contract within 30 days if I don't like the increase.

Could I cancel then take up this offer?

Any ideas?

What this man said. I'd get a second line in if I didn't have to splash the £50 on installation.

I signed up to a similar deal a few months ago. I never got the cashback from quidco who said plus net never paid them.

Everytime I tried calling plus net I had to wait around 30-45mins to speak to an actual advisor.

They also changed my number when I requested to keep the sale number. They also messed up my connection date and left me with no internet for around two weeks.

Despite what their adverts say I would say plus net provide the worst customer service of all the broadband supplies. I would say they are even worse than TalkTalk!

He doesn't get 8Mbps. He gets 8MBps, ergo he gets ~64Mbps fibre for £25 p/m.

Joined & cashback tracked @£135 ... where are the terms regarding the £75 cashback please?

Great deal.

I would miss my 8MB a second download with fibre, but would swap paying £25 a month for nothing.

The only time my broadband stretches it's legs is on Steam, which is really the only place you need it since games are getting to become over 50gb in size.

its been changed or somethings not adding up... when i go to quidco its £2.50 per month for a 12 month contract and £135 cash back. its 18 month contract to get the free BB. also no cash back on plus nets end.

truly hot. how can someone who is already on the plusnet take advantage if such deal?

I have no intention of going with plusnet, but i will use this deal when negotiating with bt and sky this weekend!

Look online & do some tests about what speeds are available on your line. The thought of returning to slow broadband haunts me. 5mbs with Sky, Tesco & Plusnet but switching to fibre to cabinet with BT gave us 35mbps. Now with Virgin 50 Mbps but looking to change after promo contract ends.

If you renew after 12 months of contract you'll be charged for a new router if your one fails. I was asked pay £45 squid for a router because my one stopped working a few months after my renewal.

i think it says £75 in another paragraph further down

I've got unlimited fibre broadband and line rental package with BT right now (no issues from day 1) but was thinking about getting this deal for the cost savings. Does anyone stream Netflix on the Plusnet ADSL broadband pack offered here and does it buffer at all as that would be enough to put me off? Thanks in advance!

Plusnet has been having problems with fibre (I realise this deal isn't for fibre) but shows their customer service isn't what is used to be:

http://www.ispreview.co.uk/index.php/2016/08/plusnet-botches-38mbps-52mbps-fibre-broadband-upgrade.html

Interesting bit from the "legal bit" at the bottom:

"Unlimited Broadband free for the first 12 months then from £9.99 a month with a £50 cashback cheque when you take line rental – 12 month contract"

Have they just neglected to update the Ts & Cs from last time they ran a similar offer or something?

CRAP COMPANY
CRAP SERVICE

if you like being on hold for minimum of 40 mins for tech support go ahead

Signed up with Plusnet earlier this year, moved from BT fibre. First problem was landline phone and internet not working at all, took a few days to fix. Then immediate drop in speed compared to BT, and well below estimate. Had ticket going for about 2 weeks and complained but was told I couldn't cancel due to 14 cancelation period. They did allow cancelation after they failed to resolve the speed issue, but it took a fair few calls from me as they were slow to update the ticket. Back to BT now and previous speed has returned. Others may have a better experience though.

Hope everyone gets on ok with Plusnet who have gone for this deal. I've recently switched and my broadband has not been right since day one. Apparently they are having major issues with my SNR ratio! Makes me laugh as i've been with talktalk, sky, bt and they have never had an issue with line stability. Live in a new build with brand new copper to the cable and we live right round the corner from the exchange! And looking at the absolutely terrible reviews now for Plusnet I wish I hadnt bothered! I got £116 cashback via quidco but its cost me more in anger and stress and having to talk to them on a regular basis! (I also had to buy my own router as theirs is simply trash!!!)

Slow Broadband..... No thanks...

My 12 months contract on Sky broadband is finishing on 21st August so this is great timing.
Just wondering if it is slightly too early but probably worth taking the hit if there is one

cold because service is slow, they reduce the speed when usage in my area is high.....

whats the speeds?

great deal op

for me tho would it be worth it??
Minimum guaranteed speed: 0.9Mb
Download Speed: 1.2Mb to 3.3Mb

All this fibre rubbish with the phone lines it's always going to be a slower speed. Bt may upgrade the outside lines but not the one coming from the phone pole or whatever it's called unless your having a brand new line installed its going to be rubbish. We have had ours for 20years plus , I very much doubt I would get high speed internet via the phone lines.

Not true, I signed up from sky and no charge.
It did say due to me being with sky there a £25 setup fee but it also said its waived and free as I'm a new customer.

Been with plusnet for the past 2 years, very fast internet and never had a problem with them.

cold because service is very slow, I believe theyreduce speed when usage in the area is high.....

Just don't go for the up to 38mb Fibre and expect the download speed to be anything other than 2mb. Flipping disgusting. Just switched to them and they said that's all you get now. Pile of poo. Looking to cancel as they just put prices up without notifying me.

There's a £50 charge if you're switching over from TalkTalk or Sky because they're LLU lines. No charge if you're with BT or many other ISPs

Anyone know how long this offer is going to last as my sky contract finishes next month September 19 and I will give them 30 day notice in 12 August can I take this offer after that.

I was on half price £8.70 a month with £100.00 credit which was posted on this site last year. What shall I do thanks??

Any clue why its showing "Installation charge £49.99."

I'm seeing a lot of negative comments on here but isn't that just the bt line, same with any provider? I've just ordered bt for £10 a month all in, will this be worse quality? I could even do the £5 extra a month for the plus package where they prioritise your traffic

Cashback is never guaranteed. But a top deal if you do.

My plusnet is sometimes cripplingly slow compared to my old BT adsl.... need to work out if its the router/wifi/exchange+plusnet

Do plusnet do ftth yet?

Sorry to be a pain folks. Anyone got any idea how to get line only without a £2.50 charge? Cheers!

Ta signed up and tracked straight away
have heard some horror stories about them
but very little choice these days and my speed is rubbish any way

at least you get free voicemail

keep in mind your 14 days cancellation period starts from the day your order so you wont get an opportunity to cancel.

Yorkshire is part of Britain, along with the rest of the north unfortunately :wink:

That's a fascinating business model. Don't know how long that will work for.... Hot!

Voted hot - great find OP !

Offer ends in 4 days for quidco.

Does anyone know when this offer ends? Moving house soon and this would be perfect.

Mine only comes up with the anytime calls option at £6/month. Any idea how to get the line only option?

Strange - I went through on my laptop!

The £75 Plusnet cashback seems to have been pulled now. Still a damn good deal though!

If you are with talktalk they will match the offer of free simply broadband for 12 moths too. obviously there isn't any cash back, but it might be useful for those that don't like switching.

Yeah probably you right, my maxium download speed on steam can only reach 1mb/s also my wifi signal getting really weak these few years, i used to able to use it out side my house, but now i need 3 wifi booster to be able use the wifi in my house:(

Can't get it in my area for free.

just ordered. thanks OP!! :smiley:

speed 3-8MB i dont know what's that mean, but it's half of speed of my current broadband(my current speed cant watch 1080p without lag)

If it's free then worth it but plusnet are rubbish!

Ive been on plusnet for a few years, I get about 22mb-24mb connection, stream about 500gb per month.
You don't get WiFi hotspots

thanks. I just make switch from sky.

I get 4.5mbit on mine and it's enough to stream 720p content with only minor issues occasionally. 1080p is a no no though.

Good deal, but have to get fibre in my village for any decent speed

this must be the reason the service is getting so bad. too many people signing up these days.

I got TCB + PlusNet £75 cashback from an old MSE offer which i'm on currently, this is crazy good :smiley:

Do you get free bt wifi hotspots with this ?

Witty comeback, let's see how this plays out.

​your momma

Great Deal

Was with plusnet 2 years ago with similar cashback and got both from Quidco and Plusnet cheque

It's tracked already :sunglasses:

The tracking link takes you to the quidco / plusnet page, there is no £75 cashback here, although on the Plusnet site i can see the £75 cashback. How can you switch from tracking site to main site and it all go through and track on quidco?

Plusnet openly promote its "Broadband Only" product with no requirement to have a Plusnet line: "You'll need to pay line rental to Plusnet or another BT based landline provider to get our broadband. If you opt to switch your phone service to Plusnet, we'll reduce your monthly broadband price by £2.50...
https://www.plus.net/home-broadband/broadband-only/

You can't buy standalone ADSL broadband without a line via PlusNet (or anyone else for that matter).

I don't have a package with my order... just the line + ADSL.
I used the page that the Quidco link took me to in order to order the item, so that must be the correct page.

As i have said, ill keep people updated on my order, i can always cancel within 14 days if it doesn't track OR just accept that ill be paying <£10/mo for my phone and broadband, which is cheaper than most people pay for line rental alone.

Still a good deal.

Your OP states that you purchased 12m line rental coincident with 12m broadband, yet the offer you quote "is for standalone ADSL orders". You have not placed a "standalone ADSL order", you have placed an ADSL combined with landline order.
I wish you well, but it may be worth a clarification query to QC and/or PN, although that in itself may trigger declined cashback.

Worst case scenario is that you would not get the Quidco and it works out at £9.82pm for your broadband and line rental which has to be the cheapest offer around anyway?

I will update with any tracking info i get from Quidco, Quidco cash back offer ends in 4 days... so maybe worth a shot for others anyway!

The left hand side of Quidco states the cashback is for standalone ADSL orders (has no specifics).
The right hand side of the page is to show current offers on ADSL from PlusNet (which is out of date).

The cashback is still applicable even with the different offer from Plusnet.

Interesting definition of no-brainer. You signed-up for the Plusnet 12m contract offering £75 Plusnet cashback, yet the Quidco deal is "Get free ADSL for 18 months on an 18 month contract when you take out line rental". So no Quidco cashback for your 12m contract purchase.

I disagree, on the Quidco page for PlusNet there are reviewers saying they have had both!



Quite a few people saying they got both cashbacks OK.