FYI!!!
I will give a breakdown and how to get it,this is a 12 month contract to i will give yearly figures to keep it simple.
All figures have been rounded up or down to the nearest £1 depending on how i felt at that moment.
Ok my HUK Dealers doing the dealings here is the best broadband + TV + Phone deal i have seen on the market.
Cost
Package = £180 per year Choose Entertainment Plus + Unlimited Infinity 1 which gives 52mb fibre broadband + TV + Sports + AMC
Line rental = £205 per year You must select to pay 12 months line rental upfront on the 2nd page. This will give a 10% discount off the usual line rental
Activation and delivery roughly £60
How to get the Deal and only pay £180 per year.
USE TOPCASHBACK - TCB will give £162.75 cashback on this package
After you have installed TV and broadband you must go to BT website and claim a preloaded £100 mastercard.
Over the 12 month contract you will pay 180+205+60 = £445
From cash back and mastercard you will receive in total £262
445-262 = £183
Top comments
rojones1982
8 Aug 1617#3
nice deal. shame bt aren't interested in keeping existing customers.
adamnsu
8 Aug 1612#5
Sorry but I wouldnt risk that much money on TopCashBack
skuljester
8 Aug 163#9
I've only had BT broadband for 3 months and can say once my contract is up I'll be leaving them.
Took almost 2 months to install my broadband (2 months from when my brand and with Virgin was turned off) and that was constant calling them for an engineer to come fit it. Only after the 5th engineer being book it actually got fitted. Had my contract canceled due to taking too long to install my broadband (??). Because they canceled my contract first time I couldn't claim my cash back or any rewards and on the system it was showing as I'm an existing customer.
If you have any problems you need to speak with someone in India, who when don't now what they're dealing with just hang the phone up on you after it took an hour and a half to get through to them.
After three months of being in a contract with them I noticed my broadband bill had increased. Looking online I noticed they had increased my broadband package, but decided not to send me a letter or an email. So I was suppose to pay £42 for just broadband infinity 2 + line rental now I'm paying £48.
If you can get a better deal with Virgin, I would recommend them.
itsnotmeitsyou to adamnsu
8 Aug 163#6
Agreed.
Latest comments (115)
vsh1
14 Sep 16#115
Does anybody know if i add bt privacy which is available free for 12 months void my TCB?
It says new contract 12 month contract applies and hence not sure if it will mess up my cashback chances
mojobojo
18 Aug 16#114
logged into bt. order account and they had cancelled my old order(I paid £205 line rental up front) and they took it upon themselves to place a new order which had different order number,ref number,order date and activation date....thus the quidco will not match ...so no no payout.Going to cancel everything(14 days cooling off etc)....I am fuming
pitlab1
16 Aug 16#111
Could anyone answer my question - I was registered with BT and had a broadband for a year till I went to talk talk. Now my talk talk will expire in 2 weeks and I wish to move because TT charge me 35 a month. Question is am I new customer for BT or they will have me as existing customer.?
prash_2k to pitlab1
17 Aug 16#112
You are a new customer of you have been out of contract for 12months+
Or just put it in ur Mrs name and say she just moved in.
FIY - TCB has altered my cash back to the full amount!
prash_2k to pitlab1
17 Aug 161#113
FYI the deal is back on
slojo
15 Aug 16#110
Ordered. Thanks OP.
Quidco tracking at £155. Quidco offer page specifically mentioned the £100 Mastercard, so hopefully should be able to get both. If not then so be it.
rojones1982
8 Aug 1617#3
nice deal. shame bt aren't interested in keeping existing customers.
Supercharge_Me to rojones1982
9 Aug 16#53
Companies need new subscribers to keep shareholders happy, so just cancel and get your wife/adultchildstilllivingathome/dog to take out the deal.
It's the same with banks, they don't need your money in savings accounts they need it moving round the system, hence why they pay savers nothing and give it to switchers.
salespalace to rojones1982
10 Aug 16#66
yh, the lowest they were able to reduce my infinity 2 was from £30 a month to £26.50 a month - that's taking into account line rental, 2 mobile phone sims and tv bundle.
RoryC to rojones1982
13 Aug 16#109
they literally shat on me
airbiscuits
13 Aug 16#108
yeah - I just switched energy & sainsbury's ( who are British gas) were the best for me too on the comparison websites & Martin Lewis (moneysavingexpert) - but, of course my circumstances may be different to yours.
airbiscuits
13 Aug 16#107
I kept the standard phone - we don't even have a home phone & I just submitted the number of the 'would be home phone' which sky set up last year. didn't see any cost for it, or wouldn't have touched it. free weekend calls I think.. don't care - we just use mobiles..
satchef1
12 Aug 16#106
Ordered this evening. Sky and Virgin cancelled.
I'm working it out to be about £17/month plus about £3/month for NowTV Entertainment by buying the vouchers off eBay. So £30/month cheaper than my old set-up.
helsinki
12 Aug 16#105
I've signed up yesterday and the offer is still live. BT are discounting broadband/Fibre and 50% off TV packages (including BT Sport) until 15th Aug 2016.
I used Top Cashback. £166 is how much they said they'll pay (not too worried if it flops, theres still a good dicount).
A £100 Mastercard can be had. I've gone for Infinity 1 Unlimited (52Mb max upload / 10Mb upload), Total Entertainment TV package (good selection of HD and family channels, none of the premium movie or sports ones. half price at £10 per month). Phone line. Im paying £38.99 for 1 year. It will probably go up by 50-65% after that. I'll see what they do to keep me before the contract ends.
mojobojo
12 Aug 16#103
Hi was in process of going for bt. deal(with sky at moment...broadband+phone...ends mid September) and came to part asking about phone line or need new line?Since bt. contract would overlap with sky...do I order another line or will bt just take it over thus I lose the sky phone and broadband a little earlier?Do not want to end up paying for two lines when the sky deal ends?Might be able to select installation date??? Any help appreciated
Thermal Rider to mojobojo
12 Aug 16#104
No problem, you get to choose your installation date at the end of the sign up process.
vsh1
12 Aug 161#102
Quidco clearly state cashback + reward so should not be problem i guess
scunny
12 Aug 16#101
Go elsewhere. I've moved to Sainsbury's. Avoid SSE
mojobojo
12 Aug 16#99
People need to be realistic....there is a big leap between tracked and paid...all these various deals with vouchers in conjuction with cashback are risky to say the least.Get both and your laughing.
Thermal Rider to mojobojo
12 Aug 16#100
Indeed be realistic, if I get both then great.
From personal experience Quidco have never let me down in the past (over many years and many purchases) I have therefore grown to trust them.
Thermal Rider
12 Aug 161#98
Thanks OP. Not sure why this deal has been expired? I think it is still live.
I have just signed up via Quidco and it tracked at £155 within the hour. Even if the MasterCard £100 doesn't come good then I think it's still a good deal given that you also get for free a BT YouView box.
mojobojo
12 Aug 16#95
On quidco site it clearly states in terms and conditions...•Cashback users are not eligible for rewards, vouchers or other incentives offered on the retailer site....so you cannot have both quidco cashback and vouchers(£100) on bt site...Or am I wrong? Was going to order myself
pitlab1 to mojobojo
12 Aug 16#97
You are absolutely right. Last time I've done that deal and nevery got voucher. Month later when I rang them up to check what is the story -got simple reply about top cash back claim.
j1mgg
12 Aug 16#96
I have had TCB and prepaid card before in a BT deal a couple of years ago, and believe this deal is still available or very close.
vsh1
12 Aug 16#94
Same as OP stated. £156 cashback i mean if that is confusing.
GotBass
12 Aug 16#93
I would love to know this too.
vsh1
11 Aug 16#87
I ordered initially with quidco but cancelled due to lower cashback. Reordered with TCB and has tracked.Than realised that quidco match top cashback. so put claim in to check and was approved in 2 hours to match 156 from TCB. Should have just stayed with Quicdo but its all done now.
GotBass to vsh1
12 Aug 16#92
what did you order to get 156?
airbiscuits
11 Aug 16#90
Sky deal just ended - so went for this via Quidco, tracking at £155 for broadband, TV & phone. thanks OP
InfernoJaffa to airbiscuits
12 Aug 16#91
Did you add a phone addon to get this price or keep with the standard phone what comes with broadband anyway?
I was going to sign up but I got confused as broadband and TV is £90 (but comes with a phoneline) so I'm not sure if you had to add the ~£3.50/month phone pack.
kentc81
11 Aug 16#89
Will sign up for this thanks
ShopCom123
11 Aug 16#88
Heat given as good deal but i'm out as i'm fed up with Quidco and Topcashback not paying up for large amounts, the amount of chasing and poor excuses you receive is shocking.
InfernoJaffa
11 Aug 16#86
I'm confused, is this still available but through Quidco now? All I see is £90
for new customers Broadband and TV
blaser
11 Aug 16#85
Would be great if BT actually bothered to install infinity in my area, currently they guess I'd get 8Mbps max. So stuck with Virgin Media for broadband, at least it's reliable though at 50Mbps (actually 70Mbps now)
wild_quinine
11 Aug 16#83
For those who are interested: Quidco have accepted my highest claim cashback request from Tuesday, apparently. From the numbers they're showing me I'm not sure it actually adds up to what I would have got through TCB, looks like it'll probably come in about 130 rather than 155 if their numbers don't change, but I think I'm OK with that - I'll stick with Quidco even if it does come out a little lower, rather than mess myself or anyone else about.
GotBass to wild_quinine
11 Aug 16#84
Mine was too - £131.25 now.
Still think it should be £150 range, but they don't seem to be counting the bare minimum calls package i chose.
jacksonliam
11 Aug 16#79
Are we sure the higher cashback rate will be given if you don't add an unlimited calls package?
Could we not be left with under £100 cashback for the TV + Broadband rate?
GotBass to jacksonliam
11 Aug 16#82
Surely they would have to state that?
winchman
11 Aug 16#81
To disable the SMS to Voice service.
You are given the option to 'amend' the times or set up a curfew timeframe where these calls are not offered. By default, everyone has 2300-0800 set. Use option 5 to disable it.
I took advantage of this deal (topcashback and all :smile:) earlier in the week after their other company, Plusnet, hiked their prices and allowed me to jump ship (conveniently straight after my half price 6 month spell expired :smile:).
Better still, I already have a BT You view box from the last time they did a silly deal like this, so that's another £60 income once it's flogged ...
SuB-K
10 Aug 161#77
I've been trying to place and order online for this and as I go through the order process and checkings I keep getting this message:
"We're sorry...
BT TV is not available on your line. However, you can still order your Broadband and Calls package. Please select your package from our Broadband Packages page."
Anyone know what this means and what I should do? I'm assuming that I'm unable to get the free sports and AMC TV package as it's not available in my area... would that be the case?
Also, if I don't want the Entertainment Package but just the free Sports/AMC does that still count as getting the Broadband, Calls & TV £155 cashback on Quidco?
dragoncurt
10 Aug 16#76
Is it bad for energy supply as my mother is joining them.
kamenitzabrit
10 Aug 16#74
What nobody seems to factor in to these deals is that you get free wifi using FON when out and about - I currently pay around £18 each month for 5 days of wifi when there is nothing else available and I have to do some business via my laptop.
Signing up with BT would surely mean I can use a good FON signal several days a week rather than restricting myself to 5 per month in order to keep costs down (the usage is at a 'business' premises so having to pay for broadband would be a lot more expensive as well as paying for installation).
If anyone else is in a similar position I'd be interested to know of any other way around this problem, but it looks like having BT at home means unlimited FON usage when 'at work' or away from home.
GotBass to kamenitzabrit
10 Aug 16#75
Yeah, my partner and i used her BT account for 10mb wifi in our new flat whilst we waited for internet for a couple of months.
Worked fine.
scunny
10 Aug 16#73
Worst company I've dealt with. in fact still dealing with. They were my energy supplier and having changed suppliers getting my over payments back has been an unresolved issue for the last 2 months. New supplier due to take out 2nd monthly payment next week yet SSE owe me more than that.
No idea what the phone and broadband service like but the company has the worst customer service I have ever dealt with for anything.
adamnsu
10 Aug 16#72
In one year Topcashback has denied me and my wife £100 worth of cashback. They blame it on the cookies, which is their standard response. Some of their retailers who have poor feedbacks of denying cashback, yet they still persist with them.
I am glad to hear you are getting your cashback properly, but others like me have had to face dire customer service from TopCashBack! I for one will never use them again!
rojones1982
10 Aug 16#71
Yeh i just left BT because i went from £34 a month for Infinity 1 + linerental + Youview basic (inc BT sports) and best BT could do for me to stay was £42 a month LOL. So off to plusnet i went. Will no doubt give BT a look next time round.
GotBass
10 Aug 16#70
Yeah that is annoying, do you think they will match the £155 now?
Otherwise cancelling and reordering might be a bit of a pain.
wild_quinine
10 Aug 16#69
Ironically Quidco are now at the value TCB were yesterday, but TCB are no longer at that value. So if they don't match, I will definitely cancel my order, because that would just be a piddletake.
wild_quinine
9 Aug 16#60
My Topcashback shows:
New Customer BT Broadband + Calls + TV
Exclusive Offer!Ends Tomorrow £156.55
I don't know if different members get different rates.
The main thing that's concerning me is that Quidco should have tracked initially at 120, not 115, as I took a package including TV.
GotBass to wild_quinine
10 Aug 16#68
Ive heard quidco are good at sorting out claims to compete with TCB.
Will be a fantastic deal if they match.
salespalace
10 Aug 16#67
Yes it does, just make sure you don't have an adblock enabled whilst clicking on the link - it may not track.
bodebobo
10 Aug 16#64
New offers effective from midnight...quidco now best at £155...
DatAlbino to bodebobo
10 Aug 16#65
I know I sound so stupid, but if I just click on the £155 on quidco, and it takes me to the BT site, will it track on its own?
DatAlbino
10 Aug 16#63
just gone down to £130 for me? still a great deal gonna try get it tomoz, cheers!
15 quid ish a month for superfast fibre, BT sport and landline? amazing
Question: Can I put the £100 card on the contract and use it to pay off some of the contract? If I dont Ill waste it on Amazon crap
EDIT: I can only find unlimited if I go for the lesser £120 cashback broadband+calls and then ADD TV, if I go for the higher option then I get GB limits per month which is a major nono, considering my PC alone uses 300+/month
Jonathan_A
9 Aug 16#45
Last year I got both £89 topcashback and the £125 Sainsburys voucher and some heavy discounts from BT. Unfortunately no real deals around to compare this year from Sky etc. so have taken another 12 months from 'retention team' @ £10/month for Infinity 1 (they offered 24 months at £15 to begin with). Happy to swap at the end, but BT Homehub 5 and the broadband has been excellent for me.
anoned to Jonathan_A
10 Aug 16#62
In the same boat, do you still have to pay line rental on top of the £10?
ilikedeals21
9 Aug 161#61
cold BT
GotBass
9 Aug 16#59
I have done the exact same.
Tracked at 115, i have put in a claim for it to be bumped up to £162, would you say that is correct?
wild_quinine
9 Aug 16#58
I have more experience with Quidco than Topcashback, so I have tried this. I will report back in this thread.
I've taken BT Broadband, Calls and their Starter TV package... I would have expected this to track for 120 in quidco as broadband, calls and TV, but it has only tracked for 115, as broadband and calls. So that's the first worry. The equivalent rate for BB+Calls is much lower at Topcashback, it's only adding TV that gives you the additional cashback. So hopefully Quidco are able to recognise that I have, indeed, got TV in my bundle.
chrisjackson022
9 Aug 161#51
I got this deal earlier this year - worked as expected. Got Quidco paid after several months (usually takes a while) and the £100 pre paid MasterCard (pure card.com) which you can use as a normal MasterCard. Got the BT you view without sports and movies though so this deal seems better and my internet is not the 52mb I think it was up to 32mb at the time but think existing customers were slowly being upgraded the last time I heard. I've previously been with plus net, virgin and sky. BT have been great but never had an issue with any of the other guys either. Fast internet, never had to use the support. Only thing is if you don't get unlimited internet - the extra non freeview channels use internet connection to stream the channel so would use your download limit up pretty quick I would imagine. Also meant that if your tv is not near your master phone socket/router then you'll need a set of Ethernet power line plugs to carry the Internet through your homes power sockets then into the back of the you view box
prash_2k to chrisjackson022
9 Aug 16#52
For all you existing customers I have also put up a Plusnet deal.
17mb broadband and phone only £10pm
If you don't mind a slower connection this is a steal.
alewis92 to chrisjackson022
9 Aug 16#57
Just an FYI , TV does not come out of any broadband allowances :smiley:
skuljester
8 Aug 163#9
I've only had BT broadband for 3 months and can say once my contract is up I'll be leaving them.
Took almost 2 months to install my broadband (2 months from when my brand and with Virgin was turned off) and that was constant calling them for an engineer to come fit it. Only after the 5th engineer being book it actually got fitted. Had my contract canceled due to taking too long to install my broadband (??). Because they canceled my contract first time I couldn't claim my cash back or any rewards and on the system it was showing as I'm an existing customer.
If you have any problems you need to speak with someone in India, who when don't now what they're dealing with just hang the phone up on you after it took an hour and a half to get through to them.
After three months of being in a contract with them I noticed my broadband bill had increased. Looking online I noticed they had increased my broadband package, but decided not to send me a letter or an email. So I was suppose to pay £42 for just broadband infinity 2 + line rental now I'm paying £48.
If you can get a better deal with Virgin, I would recommend them.
prash_2k to skuljester
8 Aug 16#10
Dude if it's that bad after the 1st or 2nd cancelled visit. Just phone your bank and cancel the direct debit and let the ombudsman deal with it.
To put it into perspective. I've hand Virgin media 150mb for over 12 months. The connection is always intermittent, I have complained several times. For 12 months they said there is an issue in my area they are trying to resolve. Basically another word for system overload.
So I'm looking to leave.
MrPuddington to skuljester
8 Aug 16#36
Yes, unfortunately that is BT for you. They are amongst the worst - I would avoid even if they are cheapest.
Tequila to skuljester
9 Aug 16#56
I had BT Infinity for 1 year and Im so glad my contract is over.
I signed up for £30 per month initially,during this 12 Months they increased their line rental a few times,also had so many slow downs,and at least 5 occasions of complete drop,where their engineers had to visit (with their usual threat that if fault is found inside home there will be £130 charge).
they recently increased speed from initial 30Mbs to 50 but I can see no real difference really.for the past few months they were charging me £47..thats for basic phone package and the cheapest infinity fibre broadband.
horrible company,with a bullying attitude.
BT never again.
chris88
9 Aug 161#55
I use it quite often & works every time. Did it a year ago with BT & they gave me the extra £29 as TCB where giving £189 cashback at the time & Quidco was £160. It's easy & quick but you must put a claimin within 48 hours (I think) of the cashback tracking. Normally takes a day for them to confirm the extra cashback.
To make a claim go to 'Support' at the top right hand of the website, then click on 'Quidco's Highest Cashback Guarantee'.
GotBass
9 Aug 16#54
has that worked for you?
vsh1
9 Aug 16#50
nice deal at right time. would go with quidco myself because it clearly says £150+£100 reward.
adamnsu
8 Aug 1612#5
Sorry but I wouldnt risk that much money on TopCashBack
itsnotmeitsyou to adamnsu
8 Aug 163#6
Agreed.
prash_2k to adamnsu
8 Aug 161#7
I ordered today and the £162 is already pending in my top cash back account. The terms and conditions say:
BT Reward Card ends runs from time to time and is available online only to new BT Broadband customers ordering a broadband package on bt.com. You must claim your BT Reward Card once your broadband is installed and within 6 months of placing your order on bt.com by entering your details on http://www.bt.com/claimmyreward and must activate the card within 3 months of receipt. Following a successful claim, your card will be sent to the broadband installation address. Offer, BT Reward Card & BT terms apply (www.productsandservices.bt.com/products/bt-reward-card). BT Reward Card is issued by R. Raphael & Sons plc, pursuant to license by MasterCard International Incorporated. MasterCard® and the MasterCard brand mark are registered trademarks of MasterCard International Inc. Raphaels Bank is a UK Bank authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (registration number 161302) and is permitted to issue e-money. Head office and registered office at 19-21 Shaftesbury Ave, London W1D 7ED, company registration number 01288938. Subject to availability.
chris88 to adamnsu
8 Aug 16#21
Use Quidco then put in a higher cashback claim & they will match it.
seanmorris100 to adamnsu
9 Aug 16#46
Yeah if you use any deal such as the 10% off they wont give you cashback this is not a deal its a risky nightmare!!!
DealPerv2016 to adamnsu
9 Aug 16#49
Why not? I've used Topcashback for BT twice now, first time £180 second tine £100 both were paid successfully.
bobthegorilla
9 Aug 16#48
BT fibre has been a bit suspect for me in two houses in different cities. Intermittent, subtle problems with pages not loading etc. And their Home Hub is buggy as heck. I've been with providers that are better... but some worse too!
This is a reasonable deal but BT have an almost endless cycle of "sales", so it's worth waiting to make sure the package you want is one of those on offer.
And for anyone worried about whether you get the BT MasterCard as well as TopCashback: you do. One claim through QuidCo two years ago I only got £100 instead of £140, but TCB last year I got the full £130 (as it was when I joined) as well as my £125 MasterCard. Which goes some way to explaining how their promotions work - cashback plus reward card always adds up to about the same amount, split different ways, so they obviously expect to pay out for both.
dragoncurt
9 Aug 16#47
SSE for the win :smiley: £21 a month
dairyman
9 Aug 16#44
I worked from BT from 42 years and thught they where the best Company on earth . Changed to fibre 3 months ago and it was the worst experience I HAVE EVER HAD . T staff don't know what they are selling and don't care my contract was camcelled after 2 days the idiots couldn't draw up correct contract. then the Engineer who came was a sub contractor and walked in and was gone in 30 secs with my broadband not working got another engineer a week later and am still fighting to gt the 129.99 back they charged me or his visit RUBBISH
Disco Dave
9 Aug 16#43
Worst customer service in the world
fozzy17
9 Aug 16#42
wouldn't touch bt again
Shard
9 Aug 161#41
That was exactly the reason why I left. They started the 'we've doubled your speed' adverts but they didn't have the capacity to actually do it. It got so bad that even the virgin engineers were advising me to leave
argosextra
8 Aug 16#1
That's too much hassle not for me but a good deal. I don't have a MasterCard where would I load into
clnsndrs to argosextra
8 Aug 16#2
They give you a prepaid (PAYG) mastercard.
drdquine to argosextra
8 Aug 16#40
"claim a preloaded £100 mastercard" means they send you a card which has 100 pounds preloaded, you can spend as a mastercard up to that limit, take it to a cash machine and take out the 100 pounds if you want.
tfish
8 Aug 161#39
My last BT deal ended in Ombudsman action when they set up two accounts by mistake (how?), one for me and one for next door in my name. They then refused to fix it. I'm not even joking.
anthony401
8 Aug 16#38
Cheers OP!
satchef1
8 Aug 16#37
Hot :smiley:
Will be cancelling Sky and Virgin tomorrow. Tenner a month off my bill, and ~£200 gain between the vouchers and the cashback. Will just load up on NowTV Entertainment vouchers for the Sky channels.
ajholmes93
8 Aug 16#35
Signed up to the regular 17mb broadband package last year at a special rate of £8.50p/m. A month or two ago I received an email about a "special offer" as an existing customer: exactly the same package I'm on now, at the "special" price of £15p/m. At the time of this "special offer", BT were running a new customer deal including Unlimited Infinity 1 at £9.99p/m. A not-so-subtle shafting from BT.
mgb20
8 Aug 162#15
BT = Bloody Terrible.
hairywaynus to mgb20
8 Aug 16#34
totally agree!
nomnomnomnom
8 Aug 16#29
Moved from Virgin to BT Infinity. No regrets. Much more stable.
gold682 to nomnomnomnom
8 Aug 16#33
Yep me to. Virgin in my area was constantly overloaded and as a consequence was unusable every evening and weekend. Used to fob me off but discovered completely over subscribed in my area and no sign of an infrastructure upgrade promised. Went to BT in March and it's not missed a beat (Netflix, gaming, Prime, Now TV just work!)
kick_u_in_the_nuts
8 Aug 162#32
CRAPCASHBACK - this company should be called - they are really crap for dealing with declined claims and chasing payouts from retailers - even 6 months after the payment is due still shame crappy excuse they are chasing retailer
the worst thing is they have the cheek to ask if you want to tip their staff even if you get a payout
Ricky
8 Aug 16#31
I don't seem to be getting this rate of cashback when I follow the link. I get £146.
mmurdoch
8 Aug 16#30
I'm looking at BT for fibre as virgin are ****
uggers2k
8 Aug 16#28
A good deal if it happens but here is my experience with BT. Ordered BT infinity 2, telephone and TV and had a confirmation date of around 6 weeks. Cancelled my VM with the end date next to the BT install date. A few days later BT emailed me and stated it will be another 6 weeks from the agreed date, so 12 weeks in total to get it fitted. Not good enough so decided to stay with VM who in the meantime offered me a better deal. It took 1 hour and 10 minutes to get through to BT to cancel the order. Rubbish customer service. At least VM answer the phone.(Even though when they answer they are useless).
theyiddo
8 Aug 16#27
Mods not very awake today...Cashback cannot be included in price quoted for a deal.
qtweeder
8 Aug 161#26
upto 52 mbit, not 52 mbit fixed (obviously)
dcx_badass
8 Aug 16#25
Cashback can't be included in deal price and this breaks the T&C's of both offers so you could end up with neither.
Kindsaver
8 Aug 16#24
My contract ended with sky so I call and they offer me everything for £12. Just not fibre, but I think the 12 MB average is OK for my needs
jerrydockery
8 Aug 16#23
And if you have multi room with sky, BT wont let you have it on the other box you have to have a 2nd 12 month contract for that, i will be glad to leave them when we get fibre in the village !
ryouga
8 Aug 16#22
I have 200 on Virgin Media and its more like 100 most of the time but as I only pay £34 a month inc line rental and unlimited calls thats great, I was getting a solid 140-150 before I decided to upgrade though.
teerex
8 Aug 16#20
OK but bit risky for cashback
fablanta
8 Aug 162#19
So, for poor folk like me, that's at least £265 upfront (or £60 plus an extra £19/mth for line rental) but what's the monthly payout?
CrazyBob
8 Aug 16#18
Thanks OP
loofer
8 Aug 162#17
good deal but not sure why nobody has pointed out that deals can't be posted net of any cashback, particularly where it isn't guaranteed.
prash_2k
8 Aug 16#16
I would disagree to me the fact that TCB t&c's mention BT will from time to time offer extra rewards cards. Suggests that they not only know about the the £100 MasterCard offer from BT but accept it.
Otherwise they would have explicitly said they would not pay if you redeem the MasterCard.
Open discussion; I'm not 100% but I'm as sure as I can be.
joolt
8 Aug 16#14
Ombudsman can only get involved after you have raised a complaint with BT and allowed them time (I think it's 8 weeks) to resolve - you should never just stop paying as it will go against you
Firefly1
8 Aug 161#13
Often the BT Reward Cards are mentioned on TopCashBack in the list of Cashback for each type of broadband/deal. There is no reference to reward cards except for the small print that you have quoted. Therefore I'm not sure TCB is valid with these reward cards.
"The use of a BT Broadband - New Customers promotional/voucher code not posted and approved by TopCashback, may affect your eligibility for cashback."
They are not promoting the reward card so it's certainly not guaranteed.
The small print mentioning the reward cards is clearly always there (as it says 'from time to time') - they have not promoted the reward card with the currently listed cashback deal.
It'll probably be fine but I wouldn't be certain enough to risk it.
Hason
8 Aug 16#11
Is the BT Sport in HD, throughout the deal, or just for few months?
cleverguy12 to Hason
8 Aug 16#12
only free for 3 months. then I think it's £5 a month
prash_2k
8 Aug 16#8
These are top cash back terms and conditions so you can have the cash back and £100 card. Win win? :wink:
Am I missing something?
Shinobei
8 Aug 16#4
the best deals are always for the new customers. Just switch to another provider if they won't match any other good offer. you have the cooling off period. it's worth the hassle for the next 12 months of a good deal :smiley:
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Opening post
I will give a breakdown and how to get it,this is a 12 month contract to i will give yearly figures to keep it simple.
All figures have been rounded up or down to the nearest £1 depending on how i felt at that moment.
https://www.topcashback.co.uk/bt_total_broadband/
Ok my HUK Dealers doing the dealings here is the best broadband + TV + Phone deal i have seen on the market.
Cost
Package = £180 per year Choose Entertainment Plus + Unlimited Infinity 1 which gives 52mb fibre broadband + TV + Sports + AMC
Line rental = £205 per year You must select to pay 12 months line rental upfront on the 2nd page. This will give a 10% discount off the usual line rental
Activation and delivery roughly £60
How to get the Deal and only pay £180 per year.
USE TOPCASHBACK - TCB will give £162.75 cashback on this package
After you have installed TV and broadband you must go to BT website and claim a preloaded £100 mastercard.
Over the 12 month contract you will pay 180+205+60 = £445
From cash back and mastercard you will receive in total £262
445-262 = £183
Top comments
Took almost 2 months to install my broadband (2 months from when my brand and with Virgin was turned off) and that was constant calling them for an engineer to come fit it. Only after the 5th engineer being book it actually got fitted. Had my contract canceled due to taking too long to install my broadband (??). Because they canceled my contract first time I couldn't claim my cash back or any rewards and on the system it was showing as I'm an existing customer.
If you have any problems you need to speak with someone in India, who when don't now what they're dealing with just hang the phone up on you after it took an hour and a half to get through to them.
After three months of being in a contract with them I noticed my broadband bill had increased. Looking online I noticed they had increased my broadband package, but decided not to send me a letter or an email. So I was suppose to pay £42 for just broadband infinity 2 + line rental now I'm paying £48.
If you can get a better deal with Virgin, I would recommend them.
Latest comments (115)
It says new contract 12 month contract applies and hence not sure if it will mess up my cashback chances
Or just put it in ur Mrs name and say she just moved in.
FIY - TCB has altered my cash back to the full amount!
Quidco tracking at £155. Quidco offer page specifically mentioned the £100 Mastercard, so hopefully should be able to get both. If not then so be it.
It's the same with banks, they don't need your money in savings accounts they need it moving round the system, hence why they pay savers nothing and give it to switchers.
I'm working it out to be about £17/month plus about £3/month for NowTV Entertainment by buying the vouchers off eBay. So £30/month cheaper than my old set-up.
I used Top Cashback. £166 is how much they said they'll pay (not too worried if it flops, theres still a good dicount).
A £100 Mastercard can be had. I've gone for Infinity 1 Unlimited (52Mb max upload / 10Mb upload), Total Entertainment TV package (good selection of HD and family channels, none of the premium movie or sports ones. half price at £10 per month). Phone line. Im paying £38.99 for 1 year. It will probably go up by 50-65% after that. I'll see what they do to keep me before the contract ends.
From personal experience Quidco have never let me down in the past (over many years and many purchases) I have therefore grown to trust them.
I have just signed up via Quidco and it tracked at £155 within the hour. Even if the MasterCard £100 doesn't come good then I think it's still a good deal given that you also get for free a BT YouView box.
I was going to sign up but I got confused as broadband and TV is £90 (but comes with a phoneline) so I'm not sure if you had to add the ~£3.50/month phone pack.
for new customers Broadband and TV
Still think it should be £150 range, but they don't seem to be counting the bare minimum calls package i chose.
Could we not be left with under £100 cashback for the TV + Broadband rate?
You are given the option to 'amend' the times or set up a curfew timeframe where these calls are not offered. By default, everyone has 2300-0800 set. Use option 5 to disable it.
0800 587 5252 > 1 > 5
To add caller display:
http://home.bt.com/news/bt-life/get-bt-privacy-with-caller-display-free-11363844996657
Better still, I already have a BT You view box from the last time they did a silly deal like this, so that's another £60 income once it's flogged ...
"We're sorry...
BT TV is not available on your line. However, you can still order your Broadband and Calls package. Please select your package from our Broadband Packages page."
Anyone know what this means and what I should do? I'm assuming that I'm unable to get the free sports and AMC TV package as it's not available in my area... would that be the case?
Also, if I don't want the Entertainment Package but just the free Sports/AMC does that still count as getting the Broadband, Calls & TV £155 cashback on Quidco?
Signing up with BT would surely mean I can use a good FON signal several days a week rather than restricting myself to 5 per month in order to keep costs down (the usage is at a 'business' premises so having to pay for broadband would be a lot more expensive as well as paying for installation).
If anyone else is in a similar position I'd be interested to know of any other way around this problem, but it looks like having BT at home means unlimited FON usage when 'at work' or away from home.
Worked fine.
No idea what the phone and broadband service like but the company has the worst customer service I have ever dealt with for anything.
I am glad to hear you are getting your cashback properly, but others like me have had to face dire customer service from TopCashBack! I for one will never use them again!
Otherwise cancelling and reordering might be a bit of a pain.
New Customer BT Broadband + Calls + TV
Exclusive Offer!Ends Tomorrow £156.55
I don't know if different members get different rates.
The main thing that's concerning me is that Quidco should have tracked initially at 120, not 115, as I took a package including TV.
Will be a fantastic deal if they match.
15 quid ish a month for superfast fibre, BT sport and landline? amazing
Question: Can I put the £100 card on the contract and use it to pay off some of the contract? If I dont Ill waste it on Amazon crap
EDIT: I can only find unlimited if I go for the lesser £120 cashback broadband+calls and then ADD TV, if I go for the higher option then I get GB limits per month which is a major nono, considering my PC alone uses 300+/month
Tracked at 115, i have put in a claim for it to be bumped up to £162, would you say that is correct?
I've taken BT Broadband, Calls and their Starter TV package... I would have expected this to track for 120 in quidco as broadband, calls and TV, but it has only tracked for 115, as broadband and calls. So that's the first worry. The equivalent rate for BB+Calls is much lower at Topcashback, it's only adding TV that gives you the additional cashback. So hopefully Quidco are able to recognise that I have, indeed, got TV in my bundle.
17mb broadband and phone only £10pm
If you don't mind a slower connection this is a steal.
Took almost 2 months to install my broadband (2 months from when my brand and with Virgin was turned off) and that was constant calling them for an engineer to come fit it. Only after the 5th engineer being book it actually got fitted. Had my contract canceled due to taking too long to install my broadband (??). Because they canceled my contract first time I couldn't claim my cash back or any rewards and on the system it was showing as I'm an existing customer.
If you have any problems you need to speak with someone in India, who when don't now what they're dealing with just hang the phone up on you after it took an hour and a half to get through to them.
After three months of being in a contract with them I noticed my broadband bill had increased. Looking online I noticed they had increased my broadband package, but decided not to send me a letter or an email. So I was suppose to pay £42 for just broadband infinity 2 + line rental now I'm paying £48.
If you can get a better deal with Virgin, I would recommend them.
To put it into perspective. I've hand Virgin media 150mb for over 12 months. The connection is always intermittent, I have complained several times. For 12 months they said there is an issue in my area they are trying to resolve. Basically another word for system overload.
So I'm looking to leave.
I signed up for £30 per month initially,during this 12 Months they increased their line rental a few times,also had so many slow downs,and at least 5 occasions of complete drop,where their engineers had to visit (with their usual threat that if fault is found inside home there will be £130 charge).
they recently increased speed from initial 30Mbs to 50 but I can see no real difference really.for the past few months they were charging me £47..thats for basic phone package and the cheapest infinity fibre broadband.
horrible company,with a bullying attitude.
BT never again.
To make a claim go to 'Support' at the top right hand of the website, then click on 'Quidco's Highest Cashback Guarantee'.
BT Reward Card ends runs from time to time and is available online only to new BT Broadband customers ordering a broadband package on bt.com. You must claim your BT Reward Card once your broadband is installed and within 6 months of placing your order on bt.com by entering your details on http://www.bt.com/claimmyreward and must activate the card within 3 months of receipt. Following a successful claim, your card will be sent to the broadband installation address. Offer, BT Reward Card & BT terms apply (www.productsandservices.bt.com/products/bt-reward-card). BT Reward Card is issued by R. Raphael & Sons plc, pursuant to license by MasterCard International Incorporated. MasterCard® and the MasterCard brand mark are registered trademarks of MasterCard International Inc. Raphaels Bank is a UK Bank authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (registration number 161302) and is permitted to issue e-money. Head office and registered office at 19-21 Shaftesbury Ave, London W1D 7ED, company registration number 01288938. Subject to availability.
This is a reasonable deal but BT have an almost endless cycle of "sales", so it's worth waiting to make sure the package you want is one of those on offer.
And for anyone worried about whether you get the BT MasterCard as well as TopCashback: you do. One claim through QuidCo two years ago I only got £100 instead of £140, but TCB last year I got the full £130 (as it was when I joined) as well as my £125 MasterCard. Which goes some way to explaining how their promotions work - cashback plus reward card always adds up to about the same amount, split different ways, so they obviously expect to pay out for both.
Will be cancelling Sky and Virgin tomorrow. Tenner a month off my bill, and ~£200 gain between the vouchers and the cashback. Will just load up on NowTV Entertainment vouchers for the Sky channels.
the worst thing is they have the cheek to ask if you want to tip their staff even if you get a payout
Otherwise they would have explicitly said they would not pay if you redeem the MasterCard.
Open discussion; I'm not 100% but I'm as sure as I can be.
"The use of a BT Broadband - New Customers promotional/voucher code not posted and approved by TopCashback, may affect your eligibility for cashback."
They are not promoting the reward card so it's certainly not guaranteed.
The small print mentioning the reward cards is clearly always there (as it says 'from time to time') - they have not promoted the reward card with the currently listed cashback deal.
It'll probably be fine but I wouldn't be certain enough to risk it.
Am I missing something?