I currently get Internet with Virgin and TV with Sky.
I received a call from Virgin yesterday offering the "Big Kahuna Bundle Sports + Cinema" offer. All in HD.
This offer is subject to a 12 months contract and is just £38 per month.
This includes:
- Sky Sports
- BT Sport
- Movie channels
- All Asian channels
- 200MB fiber optic Internet
- All kids channels
- National Geopgraphic / History channels etc
- Line rental is INCLUDED in the price
I double and triple checked all details with the rep on the phone as it sounded too good to be true. Then I called them again today to verify the deal and was told it is indeed £38 per month.
Latest comments (130)
MrScotchBonnet
8y 34d#130
What was the outcome OP? was it a mistake?
bubsy123
8y 35d#129
Did either of you guys get this? Looking for the same myself.
Gravesy166
8y 35d#128
I've cancelled and installed a freeview aeriel and bought two BT Youview DTR T-2100 boxes off eBay cheap. A joy to use after using the snail pace crappy TiVo box's. Will just use TV Now for when I want to watch anything on Sky Sports and also noted cheap Sky Sports passes also on eBay ( Or the Kodi box when necessary
vickyindelhi
8y 35d#127
No details really, they want an example account where this deal has been applied and they will happily apply the same. The question to OP is whether he can supply enough details for Virgin to identify his account
rmtheatre
8y 35d#126
I'm about to call Virgin and try and negotiate the same deal so any details would be very useful.
vickyindelhi
8y 35d#125
spoke to a very nice guy from the virgin tv and he is willing to apply the same package but needs details of where this has been applied to. Would anyone or OP who has got this deal kindly share the details - name or account number so I can benefit from this package
laserdisc
8y 35d#124
also may be of interest I get mobile phone deal included they do the £12 monthly package ESSENTIAL PLAN 1gb data /texts MINS etc for £5 per month just say you are a media customer
khani47
8y 35d#123
well, introductory offer my ***.
£107.98 which they can discount for the 1st 3 months by £15..
khani47
8y 35d#122
just signed into my account (I have 200mb broadband only). it says;
upgrade to a big bundle and enjoy a 12 months introductory discount*.. I wonder what they will offer.
itsduke
8y 35d1#121
yup 12 months contract, not 18 months, seems they have this deal but they only give it if you sweet talk to it. At one point I told her bye and she told me to hold while she double checks and then came back with this 12 months offer.
laserdisc
8y 35d#120
that's a good deal presume 12 mths , point for future after your deal finishes, the line rental in advance is not refundable if you move to another provider in 18mths say so that's something to watch. I am pleased with the broadband
FleetFanatic
8y 35d#119
Lucky you, all the offered us these evening was a deal that worked out dearer than a new customer!
Time to ditch the broadband & phone (tv was with sky and 31 days notice ends 14th Aug) with the notice period & then book in a different name for the cashback. Amazing how much of a charade you have to do when all they need to do is offer a decent deal...
Jase79
8y 35d#118
Good deal!!!
itsduke
8y 35d#117
I called the new customer line and the lady after a lot of talking finally offered me this
I did tell her I was getting £250 cashback from TCB and was she going to offer better and this is what I got.
200 Mbps line
Big Kahuna all Sports and Movies
Extra box free for another room.
All above for £37/month for first 9 months and £60/month for last 3 months
Line rental extra
37*9 + 60*3 = £513
Line Rental Saver = £180 I plan to pay off in one go.
£693/12 = £57.75/month.
TheJakeOfOld
8y 35d1#116
200mb really is beautiful. I think it's a minimum as well. Currently getting 210 on a wireless ac connection!
I no longer feel the TV is worth it for me as a NOWTV membership for 3 months a year covers my watching needs, along with Amazon Prime.
laserdisc
8y 35d#115
I pay £73 per month for big kahuna sports package sky and bt sports only bt is HD I get 200mb internet that's wired from router,Note you get lower speed on wifi, I pay the line rental yearly which I recollect is about £160 pa ,I get a £10 per mth loyalty bonus it was a 12mth deal I had to keep phoning to get that price, those that want cheaper prices keep phoning depends on who you speak to have some prices of sky etc to haggle with you should get a price match in the end
TheJakeOfOld
8y 35d#114
Nice deal. Am currently paying £40 a month just for the 200mb internet. Ditched the phone and TV a month ago with them as it was always close to £70 a month after line rental.
Couldn't get any deals out of them recently, hence cutting everything but internet. Good deal for those that can charm them I guess.
Donzy12
8y 35d#113
Just phoned them and typical that my 6 month discount has finished with another 6 months left for bb and talk anytime, currently on Sky and for everything including HD and one multiroom was £90.80 for 6 months i tried to persuade the Indian man, but he was having none of it, Will try again this week and see what they say.
MrScotchBonnet
8y 35d2#112
I feel like a big kahuna for believing you!
Magpie2121
8y 35d1#111
Take a look at the post above by scomav. He / she has the same dealer at a cheaper price. So no I'm not taking you for a ride!
MrScotchBonnet
8y 35d1#110
Op took us all for a ride!
hambo04
8y 35d#109
Spoke to an agent and someone online and neither had heard of it.
elbs
8y 35d#108
customer specific deal = cold & expired
jason871
8y 35d#107
I just called up and was quoted £99.99 per month lol.
Cold for me!
scomav
8y 35d#106
I'm on this bundle, £36 (honestly) a month for 12 months. Been a VM customer for 9 years, every year I threaten to leave and they pull out a deal like this. Shows it's always possible.
cigbunt
8y 35d#105
I called up and they wouldn't give me any other deal that was listed on there website...
Cold
discoinferno
8y 35d#104
Having been with virgin for many years, I ordered a new package from BT due to a series of price hikes. Eventually, Virgin Media offered me Broadband and Landline for £17 a month on a 12 month contract and a £50 credit on my account as a gesture of goodwill. It pays to actually order a package from a competitor rather than just threaten to leave.
PlymouthSaint
8y 35d1#103
So....even though people have phoned up and been told it doesn't exist...people are still asking how to get the deal.... Hows it's got so much heat I don't know!
GQ Man
8y 35d#102
How do i go about getting this if im paying £47 for 60meg broadband and standard phone/TV ?
gemvis
8y 35d#101
Advice please being a new customer we are having virgins big kahuna package fitted in a few days but the rep offered the package for £59.99 per month and additional £3.99 for movies this was signed up about 2-3 weeks ago does anyone know what I can or if I can do anything to get this deal matched as surely the 14 days is now passed thanks in advance.
edd666999
8y 35d#100
Beats my staff deal....Great if you can get it!
Deeco
8y 35d#99
Ii'm paying £38.62 for 50mb and Talk Weekend (M), which is a joke. Am I entitled to this deal?
Muhammed99
8y 35d#98
I spoke on chat and this is what they said;
Yes, this deal is a fluke, it is not actually available
Sorry, I'm afraid this is an inaccurate quote for a deal that we don't do for new customers, and I'm not sure it is common among existing customers
HotTamale
8y 35d#97
I have tried both Webchat and Phone and none of those departments can offer this deal , from the information I have gathered it is a special deal that may have come up for an existing customer, and perhaps he/she was misinformed by the advisor but this deal is definitely not available to people who want to sign up now.
MrScotchBonnet
8y 35d#96
Magpie have you called them again today to triple check?
PlymouthSaint
8y 35d1#95
I think OP is incorrect. It's the movies/sports without line rental and call package, and internet as they said to me £38 was the best they could do for me to have the movies and sports package which would take mine well over £100 a month!
archangel00
8y 35d#94
Just called up and went through 3 different departments (upgrade, new sales and customer relation/services), and none of them heard of the offer
futura
8y 35d#93
Just spoke to VM who advised yes they can offer £38 a month deal but line rental and call package not included. Therefore without proof I'd suggest this post is incorrect
jason871
8y 35d#92
Sky or Virgin?
I got that price for Sky via Friends & Family (inc 2 half price multi screen). I got that price with Virgin by ringing up ages ago, also got my father in law on the same deal just by ringing the Retentions number, no questions asked. This was for 100Mb then got the free upgrade.
philiprfmartin@h
8y 35d#91
i have just called virgin media there is a bundle but not at this price magpie 2121 is very luck
nipstyler
8y 35d#90
Any offer made over the phone is a contract. Use a phone with speaker phone capabilities and use a mobile voice recording to capture whole call. When and if you get stung you have proof of what you signed up to. Best case they honor it. Worst case you have grounds for termination of contract. I've done it loads over the years after companies have said later there's no notes on the system or evidence of the recorded call. Well surprise surprise. I have the call would you like to hear it?....
stelo
8y 35d#89
I pay £22 with 100 MB and weekend calls. Contract is due next month might give it a try.
rjc222
8y 35d#88
I'm on chat with them now and it doesn't look like i'm entitled to it as a new customer
me_uncle_jamal
8y 35d#87
magpie do you have a direct line so we can possibly call them to take up offer or do you have the dept that offers this deal details
Magpie2121
8y 35d#86
They called me initially to offer the deal.
I then contacted them on the usual 150 number to verify the deal
herby247
8y 35d1#85
To get through to the UK call centre that have coherent English speaking staff you need to call Mon-Fri jump through the phone menus to get to the retention team.
If your name was for example Graham Smith, and the Indian call centre advisor you speak to insists on calling you "Mr Graham" through the entire call, whilst constantly agreeing with everything "uh huh, uh huh" but then NOT offering you the deal your wanting and NOT having a clue about the offers being advertised and promoted in mainland UK then hang up and redial.
dinobev
8y 35d#84
It's a shame I can't share the Mates rates deals on here. Only via my Facebook or email...
ratsdomino
8y 35d#83
im sure this is a great deal but i cannot imagine getting anywhere near that much worth out of the tv package
hewittinspain
8y 35d#82
Good if you can get it. ive moved three times in different areas and Virgin is not available,I also know a lot of people that cannot get cable either...not a big problem as I only wanted their fast internet anyway but Virgin need to step up their competition a bit. I live in a modern street that could probably access cable easily.
I received a call 2 days ago for a similar (albeit slightly dearer) deal.
Again was a call from a lady (possibly) from the Phillipines call centre.
I was offered all the above except for the Asian channels (good thing too or the wife would be watching tv all day) for £55 for 6 months. It was a 6 month deal only.
She was pushing hard for it too, but I declined as I only end up mainly watching the freeview channels anyway (currently paying £53pm for big bang bundle, which is ending next month)
thepharmacist
8y 35d#79
Hi everyone, I am going to give this a go, I could not see the number I need to call, rather than ring the wrong place/department, OP, do you have the number, I will mention about the specific package when I call.
sumpter
8y 35d1#78
As mentioned elsewhere watch out for hike after 12 months.
I was on the previous £33/month deal for similar package (found on here brilliant deal) and it jumped to £84/month on month 13!
FTOdude170
8y 35d1#77
Hey buddy, can you not pop the phone number down that you've been ringing? will call up myself and then post back to say whether you've been lucky or not ;-)
BobbyUK
8y 35d#76
How is the SSE Broadband? So far I've read bad reviews.
MrScotchBonnet
8y 35d#75
Well just as I suspected, no one else had a hope in hell of getting it. lol
ckinsella1989
8y 35d#74
Think this may be customer specific as I just called them and got the usual tripe they offer on the website, £49/month then goes up after 9 months. Mentioned the 'Big Kahuna Bundle Sports + Cinema offer" and they didn't have a clue. Saying that, it was an outsourced call centre...are all of Virgin's new customer departments outsourced to the Philippines?
PlymouthSaint
8y 35d#73
Seems very, very cheap for Virgin even it is a I said exactly that on the phone and the guy knew nothing about it. If it is customer specific, that's ridiculously cheap for Virgin.....
teerex
8y 35d#72
This deal is likely to only be available from a specific department in VM so calling them to get it may not work. You'll probably need to get the same department that called the OP. Good luck
dibbz
8y 35d1#71
Let's see if you actually get this when your first bill comes in
VM have a habit of promising everything on the phone but when the bill comes in its totally different
Good luck and well done if it's correctly billed
nissan300
8y 35d#70
I left VM this month after 12 years because every year they offered me a great retention deal and every year they increased their prices mid term and were constantly charging me for calls I never made to non UK numbers. I never have the landline plugged in, I used to spend hours on the phone to customer services and in the end it just wasn't worth it. I've now moved to sse on their 76mb fibre broadband with phone and anytime calls 18months £21 all in.
QuickProfits
8y 35d#69
I don't even know how you got it that cheap. You can't now.
CoolElectronics
8y 36d2#68
Perhaps you just weren't good enough at your job and they let you go hence the bitterness.It's a tough would survival of the fittest and all that.
QuickProfits
8y 36d#67
Think you been tricked or something.
Saint Nick
8y 36d#66
I would ask to get put through to retentions that way they will offer a better deal than the call centre can offer. I called to cancel sports and movies before I went on holiday and they offered 3 months sports and movies free straight off but told the I would call back when I got back and see what they could come up with.
jb66
8y 36d#65
Maybe postage fee
Gollywood
8y 36d#64
Maybe its an 'Activation Fee'. I don't know.
ktbffh
8y 36d#63
i ddint but ill tr again. tbh lady i spoke too didnt know much and that was my fear when i called. She had an Indian accent so it doesnt help when people answering are simply readins stuff off their monitors without knowing anything about them.
Magpie2121
8y 36d1#62
Those that have been ringing Virgin Media up, can you please confirm whether or not you've specifically mentioned the "Big Kahuna Bundle Sports + Cinema" offer to them?
montana78
8y 36d#61
i took out virgin contract at £5 for 50meg and £16.99 a month and also used the £50 credit which should make it way lower that £22 a month. this month they tool out £25. their amount is always random. wont even let me log into my online statement to see whey. and I thought talktalk were bad. eek
can we please voting hot as nobody except the op has been able to get this deal yet, including me as i've been on the phone already
Gollywood
8y 36d#57
The Superhub 3 is free if you request it but you get charged a one-off £10 fee for it
jason871
8y 36d1#56
I currently have full TV package with Sky (Was paying £35 for complete package & 2 multi screens) but is increasing to £104 so I have cancelled. I currently have 150Mb & Landline with Virgin for £33, so will definitely be phoning up about this
jaydeeuk1
8y 36d#55
Shame I can't get cable here
Haunted
8y 36d#54
possibly can get you an additional £100 off, if referred and use a voucher, PM if you like xD
JackMcg9
8y 36d1#53
Has anyone rang up and got this?
kingnpuk
8y 36d#52
they called me last week to offer me sky sports and movies for £19 a month for 3 months
yomanation
8y 36d1#51
I was sold at "Asian Channels".
arjun311
8y 36d#50
I'm expecting my 100mb to be installed on Thursday, I wonder if they would let me upgrade to this instead.
janaggg
8y 36d#49
If you could be bothered to read it should bother you as the quality of service will reduce over time. Faults will take longer to fix, average wait time to get through to an agent will increase etc.
Don't complain when they increase prices and the service is reduced, it's capitalism after all.
stiffy93
8y 36d#48
sky had a similar offer a month ago £35 for full tv bundle (sport+movies+hd) including multiroom and sky go extra and their broadband as well but obv it's not better than virgin media speed lol
Hapzy
8y 36d2#47
They tried this with me a year ago & others I know. Offered deal over phone then it turned out to be something else more expensive. They said no way could the deal exist at that price & would have to be for 18 months going up after the initial 12 months. Virgin Media customer service is the worst & can not take any offers as real unless in writing. Please be careful with them. However if you have been conned you can complain as I did & get out of the contract. Ask them for it all in writing before committing.
edamer
8y 36d#46
I never understand why companies do this, just makes people quit the service as they are paying double triple the amount for less services. Because when they phone up they got offered a minimal deal in comparison to what others get..
poo222
8y 36d#45
Damn. Literally just upgraded my contract with them last week as my current contract had finished. I'm paying £45 for M+ tv package and 100mb broadband. The £45 includes the line rental charge.
arronc
8y 36d#44
yes
edamer
8y 36d#43
I agree I have been shocked how unresponsive the Tivo box is wish I had stayed with V+ box.
Magpie2121
8y 36d1#42
Well that's why I called them again today in case the advisor got it wrong. Having had 2 different people on 2 different days tell me it's correct has made me believe it's correct.
However, I might call them again tomorrow to check yet again
MrScotchBonnet
8y 36d1#41
Commenting so I can check back, can't see this being a legit offer for everyone. Amazing if it is as I'm paying £22.99 just for broadband.
Think you got lucky op
herby247
8y 36d#40
Seems like this has been a "customer specific" deal that the advisor has got wrong, NOBODY will get this deal offered calling for it, it negates the need for line saver up front , cold soz.
Magpie2121
8y 36d#39
Thanks for correction. 200Mb will have to do then!
zebrum
8y 36d1#38
you wish it was 200MB
unfortunately its 200Mb
Magpie2121
8y 36d#37
The phone package I'm getting with this deal is the absolute basic one with only free weekend calls I believe.
I asked them repeatedly yesterday and today if £38 is All I have to pay each month for 12 months on a 12 month contract and whether it includes line rental to which I was told yes. £9.99 is the only additional one off fee I have to pay for activation.
I'm not sure how I can post proof as yet. Perhaps when my first bill comes through.
Because my current Sky TV contract ends in the middle of September, they've pushed my installation date to the middle of August. Come close to this date and I'll ring them again to delay installation for another few weeks but August was all they could delay it until when I spoke with them yesterday.
Magpie2121
8y 36d#36
I was thinking of doing this because I paid line rental up front on my existing broadband deal. But then I thought it's a very very good deal already and I don't want to make any alterations in case it throws a spanner in the works
antony1971
8y 36d#35
I had the same call, but that's not the right price, you need to add the phone on, mine came to around £73pm for everything with unlimited mobile calls on my landline, the sky movies is for 6 months and you don't get sky sports it was bt sports and espn sports. Still good deal, but it's not the price you listed. - post proof if it is pls.
Magpie2121
8y 36d1#34
It's definitely not an extra cost on top of what I'm already paying.
Like I said, I thought it was too good to be true who it was offered to me yesterday.
You all know what it's like when you contact these companies. You get told different things from different people - hence the reason I called them back today to confirm.
When you call them, make sure you specifically mention the Big Kahuna Bundle Sports + Cinema offer. This is what the guy I spoke with today told me it's called.
royals
8y 36d#33
if you pay for line rental up front for the next 12 months it's 180.00 which saves about 36.00
GQ Man
8y 36d#32
Im on standard phone/TV plus 60mb broadband and currently pay £47 which i know is to much all with the old crap Superhub 1 how do i get this deal with the Superhub 3 ?
LesD
8y 36d#31
You sure that's not the EXTRA cost on top of your existing contract?
PlymouthSaint
8y 36d#30
Just rang....£39 extra a month for movies and sports....no thanks. He hadnt heard of it. Ah well. I can live without it.
BigBuds
8y 36d#29
Got Virgin line and broadband giz the number and I'll try my luck if anyone answers
ktbffh
8y 36d#28
I just rang but offer wasn't there. it helps if the person answering your call knows what they're doing. might try again
Jonnyblock
8y 36d1#27
Considering I pay about £26 a month for phone line and broadband I'd be pretty keen on this if open to everyone.
terayon00
8y 36d#26
Just ring them and see
PlymouthSaint
8y 36d#25
Do you guys think its worth ringing them as I have the XL package, but no sports or movies. Will the price vary for each customer?
Gollywood
8y 36d1#24
For 2 boxes with XL package, that isn't bad. And it's 150 Mb net.
I pay £30 for 1 crappy box with no channels & 50mb net. Phone is XL cos Mrs yaps all day...all night...all day...all night...all day ZZZzzzzz
snowflake75
8y 36d1#23
I pay 68 pounds a month for phone line 150mb bb 2 boxes on the xl package. was thinking of leaving. but it seems it works out cheaper
CoolElectronics
8y 36d2#22
Why should it bother me? It's call 'Capitalism'.- if you want everyone to have a fair share of rice move to N.Korea.........
Magpie2121
8y 36d#21
Did you just try calling them now?
Gravesy166
8y 36d2#15
This is an incredible deal. I was paying £150 a month for top everything and when I rang to renew was offered nothing close to this and duly cancelled. The TiVo box's are total snail pace crap. Cancelled and putting up a freebie aeriel. I have had missed calls from them so maybe I should try again but just cannot stand the TiVo box's.
Magpie2121 to Gravesy166
8y 36d#20
I was a TV customer years ago and remember their boxes being crap in terms of speed and response. It's probably the only thing I'm not looking forward to with this deal!
arronc
8y 36d#19
£72 pound for me for first 9 months then goes up. I also just have Internet with them at present.
janaggg
8y 36d#16
Virgin Media are owned by Liberty Global now. They have begun outsourcing a lot of the internal IT staff to India. In time the reduced service will filter down to customers. If people losing their jobs in the name of profit/greed bothers you then I would look elsewhere. Source = I work(ed) for Virgin Media.
Magpie2121 to janaggg
8y 36d#18
It was indeed an Indian sounding chap that offered this to me yesterday
Magpie2121
8y 36d#17
Well, as mentioned, it's called the Big Kahuna Bundle Sports + Cinema offer. If somebody else can ring them to confirm this deal them happy days
Gravesy166
8y 36d2#14
This is an incredible deal. I was paying £150 a month for top everything and when I rang to renew was offered nothing close to this and duly cancelled. The TiVo box's are total snail pace crap. Cancelled and putting up a freebie aeriel. I have had missed calls from them so maybe I should try again but just cannot stand the TiVo box's.
manzi
8y 36d2#13
Superhot deal if anyone else can get this!
Magpie2121
8y 36d#12
Well technically speaking, I'm an existing customer too. I just didn't have the TV service with them, only broadband
Magpie2121
8y 36d1#11
Apologies I forgot to mention that there is a £9.99 activation fee. There are definitely no further fees
Magpie2121
8y 36d1#7
I asked if this deal can be claimed by anyone and was told it can. I was an existing broadband customer but my TV was with Sky. I'm not sure if this deal is available for existing TV customers.
The person I spoke to today told me it's the first time he has come across this and that I'm the first customer that he has seen have it on their account.
Boz to Magpie2121
8y 36d#10
Did They Mention This (Bottom OF The Page I've Linked Above
The legal stuff
Prices may change at any time during the contract.
Service availability: SERVICES AVAILABLE IN VIRGIN MEDIA CABLED STREETS ONLY. Subject to survey, capacity and credit check, minimum term contract applies, check basket for details. If you cancel during the minimum contract period you will incur an early disconnection fee.
Installation: Installation charges apply (starting from £40 for standard install).
Activation Fee: There is an activation fee of £9.99.
Payment: For those joining Virgin Media, if you pay by any other means than Direct Debit, you’ll be charged a payment handling fee of 45p per month, made payable to Virgin Media Payments Ltd. If you would like paper bills, the fee is £1.75 a month for cable and £1.50 a month for mobile. Further terms and conditions apply. See sections below for more Legal Stuff.
New Customers Only: Prices may change at any time during the contract.
**Please note standard charges apply, please check with your network operator for rates.
***For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.
Dogeared
8y 36d#9
It'll probably stay at this price for 12 months then increase dramatically so make sure you're not agreeing to a longer contract or liable for penalties if you leave before the end. Also check the small print to ensure this price is fixed. I've read some of their t&cs and they often state that they can change the price at any time.
xstevo99
8y 36d2#8
I got a similar call but unfortunately had just signed up with Amstrad, on the plus side I have a spanking new video phone and a fax machine....result !
cigbunt
8y 36d1#6
yes it is a good price we just need to confirm it..
richrab
8y 36d2#5
Most company's have the line in the terms and conditions,
"Existing Customers can go and take their head for a Sh*it........."
appears they normally charge £49 a month
for 9 months then £79.50 a month in a 12 month contract
So great price if you can get it
heedrick
8y 36d#3
I hope your right, when you consider line rental is generally £18 a month alone then, broad band, standard is £5 if your lucky, bt sport anything between free and £20 depending if your with bt, sky sport, least £20 , then you've got your other channels, then HD, I find this very hard to believe. Good luck to you
dalecool92
8y 36d#2
Guess this is to prize you away from sky tv, im on the big kahuna and pay £60 a month. Thats even after the £6 loytal customer discount. I doubt anyone exisiting is entitled to this offer and even new customers.
cigbunt
8y 36d#1
your an existing virgin customer can a new customer get this deal? also is it cheaper not to have the asian channels?
Opening post
I received a call from Virgin yesterday offering the "Big Kahuna Bundle Sports + Cinema" offer. All in HD.
This offer is subject to a 12 months contract and is just £38 per month.
This includes:
- Sky Sports
- BT Sport
- Movie channels
- All Asian channels
- 200MB fiber optic Internet
- All kids channels
- National Geopgraphic / History channels etc
- Line rental is INCLUDED in the price
I double and triple checked all details with the rep on the phone as it sounded too good to be true. Then I called them again today to verify the deal and was told it is indeed £38 per month.
Latest comments (130)
£107.98 which they can discount for the 1st 3 months by £15..
upgrade to a big bundle and enjoy a 12 months introductory discount*.. I wonder what they will offer.
Time to ditch the broadband & phone (tv was with sky and 31 days notice ends 14th Aug) with the notice period & then book in a different name for the cashback. Amazing how much of a charade you have to do when all they need to do is offer a decent deal...
I did tell her I was getting £250 cashback from TCB and was she going to offer better and this is what I got.
200 Mbps line
Big Kahuna all Sports and Movies
Extra box free for another room.
All above for £37/month for first 9 months and £60/month for last 3 months
Line rental extra
37*9 + 60*3 = £513
Line Rental Saver = £180 I plan to pay off in one go.
£693/12 = £57.75/month.
I no longer feel the TV is worth it for me as a NOWTV membership for 3 months a year covers my watching needs, along with Amazon Prime.
Couldn't get any deals out of them recently, hence cutting everything but internet. Good deal for those that can charm them I guess.
Cold for me!
Cold
Yes, this deal is a fluke, it is not actually available
Sorry, I'm afraid this is an inaccurate quote for a deal that we don't do for new customers, and I'm not sure it is common among existing customers
I got that price for Sky via Friends & Family (inc 2 half price multi screen). I got that price with Virgin by ringing up ages ago, also got my father in law on the same deal just by ringing the Retentions number, no questions asked. This was for 100Mb then got the free upgrade.
I then contacted them on the usual 150 number to verify the deal
If your name was for example Graham Smith, and the Indian call centre advisor you speak to insists on calling you "Mr Graham" through the entire call, whilst constantly agreeing with everything "uh huh, uh huh" but then NOT offering you the deal your wanting and NOT having a clue about the offers being advertised and promoted in mainland UK then hang up and redial.
Again was a call from a lady (possibly) from the Phillipines call centre.
I was offered all the above except for the Asian channels (good thing too or the wife would be watching tv all day) for £55 for 6 months. It was a 6 month deal only.
She was pushing hard for it too, but I declined as I only end up mainly watching the freeview channels anyway (currently paying £53pm for big bang bundle, which is ending next month)
I was on the previous £33/month deal for similar package (found on here brilliant deal) and it jumped to £84/month on month 13!
I said exactly that on the phone and the guy knew nothing about it. If it is customer specific, that's ridiculously cheap for Virgin.....
VM have a habit of promising everything on the phone but when the bill comes in its totally different
Good luck and well done if it's correctly billed
Don't complain when they increase prices and the service is reduced, it's capitalism after all.
However, I might call them again tomorrow to check yet again
Think you got lucky op
unfortunately its 200Mb
I asked them repeatedly yesterday and today if £38 is All I have to pay each month for 12 months on a 12 month contract and whether it includes line rental to which I was told yes. £9.99 is the only additional one off fee I have to pay for activation.
I'm not sure how I can post proof as yet. Perhaps when my first bill comes through.
Because my current Sky TV contract ends in the middle of September, they've pushed my installation date to the middle of August. Come close to this date and I'll ring them again to delay installation for another few weeks but August was all they could delay it until when I spoke with them yesterday.
Like I said, I thought it was too good to be true who it was offered to me yesterday.
You all know what it's like when you contact these companies. You get told different things from different people - hence the reason I called them back today to confirm.
When you call them, make sure you specifically mention the Big Kahuna Bundle Sports + Cinema offer. This is what the guy I spoke with today told me it's called.
I pay £30 for 1 crappy box with no channels & 50mb net. Phone is XL cos Mrs yaps all day...all night...all day...all night...all day ZZZzzzzz
The person I spoke to today told me it's the first time he has come across this and that I'm the first customer that he has seen have it on their account.
The legal stuff
Prices may change at any time during the contract.
Service availability: SERVICES AVAILABLE IN VIRGIN MEDIA CABLED STREETS ONLY. Subject to survey, capacity and credit check, minimum term contract applies, check basket for details. If you cancel during the minimum contract period you will incur an early disconnection fee.
Installation: Installation charges apply (starting from £40 for standard install).
Activation Fee: There is an activation fee of £9.99.
Payment: For those joining Virgin Media, if you pay by any other means than Direct Debit, you’ll be charged a payment handling fee of 45p per month, made payable to Virgin Media Payments Ltd. If you would like paper bills, the fee is £1.75 a month for cable and £1.50 a month for mobile. Further terms and conditions apply. See sections below for more Legal Stuff.
New Customers Only: Prices may change at any time during the contract.
**Please note standard charges apply, please check with your network operator for rates.
***For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.
"Existing Customers can go and take their head for a Sh*it........."
http://www.virginmedia.com/shop/bundles/big-kahuna-sports.html
appears they normally charge £49 a month
for 9 months then £79.50 a month in a 12 month contract
So great price if you can get it