​"Some guy selling ex lease laptops." He must be a pretty busy guy with 42447 feedbacks on eBay 99% of which are positive?

I'd be rude too if morons left feedback like this:



What a spanner.

You're absolutely spot on! I bought 5 laptops from this company in the last year and have ended up with a very mixed opinion of them now. In summary the first 3 were as described barring one minor issue (a DVD-rom instead of a DVD-rw) which they resolved quickly. Then I got a Lenovo ThinkPad which was in the most gross condition imaginable - it was definitely NOT refurbished and had literally wads of hair (dog hair I presume) under all the keys, the fan was making a strangled cat noise and it was generally filthy. To be fair to them again they did send me a satisfactory replacement and were apologetic however I was rather astounded that they could have allowed it out in that condition in the first place. I decided to give them the benefit of the doubt but the 5th and final machine I got from them was also sub par - it had unlisted screen blemishes, was also very dirty, had an unactivated copy of Windows without SP1 - I ended up resolving this myself but I shouldn't have had to. My general opinion of them is they're very slap dash and it definitely is luck of the draw with what you end up with. That being said they WILL replace items if you're unhappy so it's worth a punt if you can be bothered with the hassle of exchanging. Anyway to get back to the original point I agree they're NOT "refurbished" in the sense most people would expect.

Your comment let people think that it the same for all sellers which is completely untrue. ​Refurbished from Tesco or argos are not "used" as you seem to imply. They are returned from unhappy customers and they're fairly new

There are a few fellows on hotuk self promoting this company, and will likely be responding to your comment today assuring you what an amazing laptop you will be getting, the amazing customer service from this company, etc.
This whole deal should be spammed. The guy posting it is not even a genuine user.

What's your budget? Normally most Uni's have the option to rent a laptop from them for very little cash which might be another option.

Your son will expect this to work away from an AC point, but the battery provided will probably be worn, giving an autonomy of 30 mins - 2.5 hrs IME, so factor in at least the cost of a new battery.