​True.. i switched to them last month and 3G speeds are very decent actually (downloads round 20mbit, upload 2). Enough for Facebook, instagram and stuff

My wife switched to LIFE a few months ago and everything was so much better than TalkTalk Mobile (running on Vodafone) that I also switched to LIFE last month from EE and am equally as happy.

Here's a few observations/things to bear in mind:

- Customer service is UK-based, very good and quick to answer the phone.
- Customer service via Twitter also very good.
- There's currently no mobile app for managing your account or checking usage, and their account web-site is not mobile-optimised. Apparently, a mobile app is in the works, although no date yet.
- You have to phone them up to turn voicemail off/on. Can't be done yourself online, or via your handset.
- 3G speeds are great (>20meg down). To be honest, I haven't noticed any difference between them and my 4G EE contract, although I don't download huge files or stream lots of video on mobile data.
- You have to contact customer services to turn roaming on for sending international SMS. Takes 2 hours to become active.
- You can port your number from EE, although depending on the origin of your number, it may take longer than the usual 2 business days. If your EE PAC number starts with the letters "ONE" you'll be ok. If it starts with something else, you may need to contact customer services and it could take a few days longer.
- EE Wi-Fi calling on iPhone and compatible Android handsets is not supported, even though on iPhone it can be turned on in Settings.
- 4G data is supposedly "coming", and is already available to a few customers who had 2 year handset contracts carried over from when LIFE was owned by Phones4U - however, 4G is not available yet to new customers.

Overall, I'm very happy with LIFE.

I think I will take out a Life Contract for the mother in law.

Life have excellent customer service, I bought this deal last month and they always picked up the phone on one ring.

got a better deal for us then?

another 1 GB deal that has gone hot...wow :confused:

...that's clearly unacceptable and about the first negative comment I've heard on this company! I hope you get it sorted soon and hopefully they should compensate you for the trouble they've caused...I'd definitely ask them to!

Guys, please proceed with caution. Would like to comment on OUR experience. I switched the wife over two months ago and am going through complete hell! The number was eventually ported over but am having issues with people trying to call and send messages to her. Basically not able to receive any calls or texts. Only through wifi using apps. She's able to call but that's it!! Have called them twice and we are still waiting for them to sort things out after so long. Customer service is okay if you get the right person to help you, but they have not resolved the problem! They keep fobbing us off with excuses and telling us they're testing./monitoring the network etc. I wish I hadn't told her to switch!!! Will be on at them again in the morning, if no joy then unfortunately will be cancelling. We got the 6 pounds per month, with 1500 mins, unlmtd txts, and 1 gb data deal. We have never had so much trouble when switching from one network to another.
Not impressed!!

From 3's site...

Shortcodes can be used to pay for certain types of services, like entering TV competitions or voting on reality shows, through your monthly phone bill or balance.

They are a series of numbers, usually around five digits long, which you can call or text to access services which aren't covered by your normal allowances.

The following types of services are normally accessed by shortcodes:

sending messages to radio stations
calling into video chat services
making low cost calls to international numbers
downloading games to your phone
entering TV competitions
voting in TV reality shows
charity donations.
You can buy text services as either one-off purchases or by setting up regular subscription using shortcodes.

...I didn't know what these were either :wink:

Yep, I must be thick also.

No, but if you really are a light user then Three may still work out cheaper. For example, if you were to make a single 1 minute call, send 1 text and use 1MB data per month it would cost just 6p rather than £5.95. You need to work out what your likely usage might be.

Don't forget £100 of the £140 is for text messages alone. I somehow doubt that you'd be able to use 5000 a month though, as it equates to about 1 every 6 minutes, 16 hours a day, every day.

Can someone please check my maths...

Looking for a light user tariff and this looks spot on, but I was about to sign up to Three.co.uk "3-2-1 tariff".

But if I do the maths....

Three.co.uk 3p - minute, 2p - text, 1p - 1 Gb would equal
(1000 * 3p) + (5000*2p) + (1000*1p) = 14,000p or £140 !!!

Life would be £5.95 :confused::confused:

Have I missed anything !

Cheers, will give it to Tues/Weds then

Give it a few days just in case EE retentions phone you back with a good offer.

Seems like a good deal!

EE couldnt match that contract for me as my contract is up early next month so I have given my 30 days notice and have my PAC code, when would be best to buy a LIFE SIM?

​Sorry if I'm being thick, but what does this mean?

See this link Your text herehttp://www.s21.com/lifemobile.htm
Maybe I am wrong but I get the impression that EE are using this as a basic no bells and whistles alternative product base to their normal package which is a very smart move by them in my opinion :smirk:

This is essentially a fully fledged contract... it's just that instead of locking you in for 12 months you can cancel / change your plan after 30 days. If you're happy with the service then you simply do nothing and you will continue with LIFE mobile month on month and will get a direct debit taken each month accordingly. If you find you don't like LIFE, you only need to give 30 days notice to leave penalty free.

Nope.

However, if you're already on EE, depending on where your phone number originated (Orange, T-Mobile or EE) there's a small chance it might take longer than the usual 2 business days, but my EE number (which was originally an O2 number) ported in less than 2 days.

Is the EE on 12 month contract or monthly rolling plan? Thanks

Can you start on a 30 day sim and then change to a contract if happy with the service?

Any issues porting a number to life? Thanks

The 30 days start from when the SIM is activated.... BUT they automatically activate the SIM a couple of days after they dispatch your SIM card... so you can expect the 30 days to start approx 3 days after you order.

For example I placed my order a few months back on the 6th, SIM was dispatched on the 7th, SIM automatically activated on the 9th... now my 30 day period runs from 9th of the month until 8th of the following month.

Anyone know if the 30 days start as soon as you order the sim (like id mobile do) or when you activate it? Thanks

ee deal doesnt seem bad esp when they offer 4g for hte extra 55p per month

You can't text short codes on Life mobile, just thought I'd let you know as this is not made clear and I was caught out by it.

hey, calm down. You obviously thought it was scare mongolian which is the best laugh i've had on hukd this year. Don't get offended you made my day.

Same - they didn't put up much of a fight...

Mine also expires in 1 month.I've just spent some time talking to EE, and have been with them for some time. The best they could offer me was 1000 minutes, unlimited texts, 2 GB data, for £9.99, even though I quoted the Life Mobile deal (via U Compare) of 2000 minutes, 5000 texts, 2 GB data, for £9.45. Gave 30 days notice and received PAC code almost immediately.

Yes you can port your number in from EE

Anyone know pls,if they let you use same EE mobile number or I have to use new numb

Try the direct URL if the Uswitch link is not working...
https://lifemobile.co.uk/Basket/SimChoice/100

Yes roaming is allowed on this SIM... though you do have to call up to activate roaming, it's not turned on by default. Also any calls made while aborad won't come out of your minutes allowance, you'll get charged the appropriate pence per minute rate for the country you are in.

Currently on TPO and have had good service, also running on the EE network, but does not allow European Roaming within its package without purchasing a bolt on. - Does this Sim allow European Roaming as part of the package.

Thanks to OP for the posting

Had bb tv etc for years but only took the mobile offer 2 years ago.

Get better speeds on this 3G contract than my father does on his 4G Giffgaff tariff.

I just get "Server not found" when clicking on the link, then CONTINUE

I was going to change to LIFE when the Uswitch offer was on; I phoned up Tesco and found that when I went in to talk to them one time they upped my data allowance (which I never use) and put me on another 1 year contact! Will be leaving ASAP.

Ive been on Life mobile for 8 months, I'm so happy with them, switched the rest of my family across, customer service always been great too

...that Genghis Khan was a pretty scary Mongolian! :neutral_face:

That was correct up until a few weeks ago... however LIFE do now perform a credit check. Two of my LIFE accounts went through without a check, but the last one got credit checked... I think somebody in another post on here confirmed with LIFE that they are now credit checking all applicants.

Anyone knows how to get a deal like this for someone new to UK?

Even though it's a 1 month contract they seem to insist on 2 years UK address and credit check. Any way to deposit something?

Sorry i made a spelling mistake BUT what the F*** are you going on about?

Hi, Life don't credit check you. I have very poor credit and had no issues.
Also people who may be on Post Office mobile and EE and other EE MVNO please be aware that it takes longer for number porting. Not exactly sure why but many people have complained about it taking nearly a week to do. It has to be completed by a different department for some reason.

I know the feeling, but the tight gits gave me only 250Mb for the same price. Just joined a week ago though.

Have you been with them a long time?

prolly auto-correct on his phone :stuck_out_tongue:

A pity this is contract rather than PAYG.
I move around a lot so credit checking fails as it never finds me.
Guess i'm staying with giffgaff :smiley:

wow, i cant tell whether you have a blind post or your being funny. You know that the term is scaremongering and not scare mongolian don't you? i suspect someone has chimed in but i cant be bothered scrolling down. EDIT nope no one else spotted that wow.

Anybody on EE network currently tried contacting EE to get them to match this? Most likely not as this is 3g only but curious anyway.

My EE contract expires next month.

Very tempted at this.On virgin with 250 mins unlimited texts and 1gb at the moment for £5.

Got this deal for her indoors last month. 3G is fine and coverage excellent

Heat added , need a decent deal that preferably includes a phone though. 100 minutes , 100 texts & 4GB Data would be perfect :smile:

haha just phoned tesco mobile to get my PAC code and they really didnt want me to leave

the guy literallly badmouthed LIFE mobile for the entire call X):laughing:

bit of a noob question

but if i switch to life and have my number ported over will i have to port it over everytime i renew the monthly contract with them?

Another plus for LIFE mobile.... calls to retrieve voicemail are included in your minutes. That's not the case with some operators, LIFE don't really make that clear on the website.

i'm looking at life mobile. was considering iD but TERRIBLE reviews.
how are life? my main issue is that if I pay say £5 a month for whatever tarrif is that ALL i pay? or will i be shocked with some bill at the end? many of the iD reviews said they had huge unexpected bills. varous reported the data usage wasnt accurate often saying higher that was actually used. others said that with an sms char limit is 160 (normal for all) but once u went over that 160 it would auto change it to an mms & you'd be charged instead of it coming out ur bundle of texts. i'm on o2 and if i go over 160 chars they just take 2 or 3 texts off my bundle to match the length of the message.
someone else said they used up all their data so bought more but instead of only being charged to purchase extra data they were also charged a fee for having finished the data in their bundle in the first place.

would love to hear user experience & feedback.

When you read the reviews for LIFE mobile, the main reason for any negative reviews seems to be due to the time taken to port a number into them.... Though people need to remember that the timescale for number porting is defined by the donor network. I.e. LIFE can't take on your number until the old network have released it... so I think some of the negative comments on other forums are a little unfair as this is beyond the control of LIFE. I've switched 3x Orange contracts into LIFE now and in each case the number port was done quickly (approx 2 working days).

I was on giffgaff for years but got fed up of ever reducing data speeds. Now on life 12 for unlimited calls/sms and 6GB data. Its great, you don't get all the fancy features like call forwarding or wifi calling but it works well. Was told life would be getting 4G although I'm not holding my breath. Anyhow what real benefit is 4G over decent 3G coverage ?

Yeah, I got that letter as did my Mrs .... bargain offer £11 instead of £14 ...... hang on I'm paying £6:90!!!

Both left ...... went with iD in Carphone Warehouse ..... 3 are obviously not interested in the small user.

Their loss!

Well they're certainly quick to answer the phone (though only available between 8am and 8pm I think?), but other than that I'm not overly impressed.

When I ported my number across they promised a confirmation text when it was complete - it never arrived.

They gave me a date when my DD would be taken, 10 days later and still no sign of that happening.

I've called several times to try and get them to change the time the phone rings before voicemail kicks in from 20 seconds to 30 seconds. They've had a few weeks, but still don't seem to have managed this.

Awesome.

Just called them. I was already on a good package from them but wasn't using most of it. Great customer service and they are now giving me 1500min, UNLtexts and 1GB data for £6.

Worth noting to people that you can lower your smart cap to £1 or raise it to a maximum of £30 depending on your needs.

My wife switched to LIFE a few months ago and everything was so much better than TalkTalk Mobile (running on Vodafone) that I also switched to LIFE last month from EE and am equally as happy.

Here's a few observations/things to bear in mind:

- Customer service is UK-based, very good and quick to answer the phone.
- Customer service via Twitter also very good.
- There's currently no mobile app for managing your account or checking usage, and their account web-site is not mobile-optimised. Apparently, a mobile app is in the works, although no date yet.
- You have to phone them up to turn voicemail off/on. Can't be done yourself online, or via your handset.
- 3G speeds are great (>20meg down). To be honest, I haven't noticed any difference between them and my 4G EE contract, although I don't download huge files or stream lots of video on mobile data.
- You have to contact customer services to turn roaming on for sending international SMS. Takes 2 hours to become active.
- You can port your number from EE, although depending on the origin of your number, it may take longer than the usual 2 business days. If your EE PAC number starts with the letters "ONE" you'll be ok. If it starts with something else, you may need to contact customer services and it could take a few days longer.
- EE Wi-Fi calling on iPhone and compatible Android handsets is not supported, even though on iPhone it can be turned on in Settings.
- 4G data is supposedly "coming", and is already available to a few customers who had 2 year handset contracts carried over from when LIFE was owned by Phones4U - however, 4G is not available yet to new customers.

Overall, I'm very happy with LIFE.

When I rang Three when contract came to an end I was surprised that I had to repeat myself many times before the sales person put me through to the final stage person. It was quite a shock as I imagine many people would feel that they were not being given the choice to end their contract. It really was rediculous how many times I had to repeat myself.

just called up tesco to cancel my deal and get this and he offered to cut mine from £7.50 to £5 a month but reduce my data to 250mb from 500mb. Pretty happy with that as I dont use an awful lot. With tesco if you sign you family members up, you all get extra minutes or data for free so that could be a good option for some

I'm going to phone up 3 in a while to ask for my PAC... ...those peeps who've been on the phone for ages trying to sort this out, if you just go on there and keep saying 'give me my PAC' to whatever they say, how long do you reckon it'll take (...at work so can't take too long on the phone and certainly don't want to start having to shout at them :smiley: )?

...if 3 offer me the £9 deal then I may be tempted but this deal will suit my needs perfectly :sunglasses:

Been with LIFE for a little while now... would recommend them to anyone, had no problems and customer service is top notch. Have moved my whole family over to LIFE now, and in each case the number port went smoothly.

I had to cancel mine due to poor signal quality

Also, data usage between my phone and their webpage are fairly close - MBs in it. Hope that helps...

Decent network, data speeds aren't what you get on EE though, but it is a fraction of the price. Annoyingly, you can't divert all calls to voicemail either.

As its owned by EE do you know if you can port your number from your EE account to Life?

Decent plan.

I got this few a few months back for my old man. Great service and will recommend to anyone who doesn't use Internet like my dad.

Got this deal for my dad earlier this year, ported his old number over within 48 hours no problem, customer service answered promptly and dealt with the number porting quite well, definitely recommend!

Been with them about a month and not looked back!

Life have excellent customer service, I bought this deal last month and they always picked up the phone on one ring.

Same as ID capped at £5 and 30 day contract so if you do have a bad experience you can get your Pac code and leave what people don't realize is that once you use the Pac code the contract automatically stops so to be honest there a lot of scare Mongolian going on when it comes to ID.
I have been with them since jan and everything is fine No larg bills and not over charged and signal No diffrent from Threes.

honestly torn. they never seem to answer chat

I think I will take out a Life Contract for the mother in law.

​It was actually £6 via Uswitch (Originally £:sunglasses:

The £5 package was for significantly less allowances

I've been very happy on Life mobile since November :smiley:

If you call Three, make a complaint and get put through to the Scottish office, you can get unlimited minutes and texts, 4GB of data, which you can use for tethering, for £9 a month. There is more in this thread:

http://www.hotukdeals.com/deals/three-retention-deal-for-existing-customers-unlimited-mins-texts-4gb-data-9-pcm-2432636?p=27913291

got this deal for my mum a few months ago who was spendin a fortune on o2 pay as you go, no issues with at all, service coverage has been great and for that money what you get is amazing, heat added!

It's only 3G though. :disappointed:

I only need a contract for a couple of months so I'm gonna go for the £5 ID mobile for their cash back. I had a couple of months with Life,the service was ok ,but still no sign of cash back with TCB-one of the few times I've had to raise a query with them

Waiting for them to do a 3GB one cheaper than a tenner, so I can switch from my existing Life plan and save a few bob :smiley:

Great deal. As said before, just ring them and quote the deal, they will do it over the phone. Heat added :smiley:

Incorrect. I got the £5 deal through uswitch in February

^^That was the package i got when It was on here a month ago... yeah! I know the tardis is broken at the moment and all that.:stuck_out_tongue:

It was £6 for 1500 min, unlimited texts and 1GB data. If you don't want to go through uswitch just phone Life and ask for that deal - That's what I did...

This deal was previously £5 and included 1500 minute, but it's still a pretty good deal