I've been using eBay click and collect service with Argos for months now and when I enquired about returning an item to the seller, they said that they can do it instore for free!
eBay picks up the bill.
Only applicable to items picked up in Argos and returned via the store picked up from.
Top comments
online2014
10 May 1634#3
ebay buyers. killing sellers profits since 2016
shalton to online2014
10 May 166#5
Don't sell on ebay if that is what you feel.
qwerta369
11 May 164#51
Gosh some folks who claim to be running businesses are quite clearly ignorant of the law in this country and are frankly spouting total tripe. It's quite worrying.
satty83
10 May 164#12
ebay is not what it used to be. won't to get good deals when I first started using in 2005 onwards but now it's just companies mainly and selling is a joke with fees etc. . I just stick stuff on Gumtree now
All comments (66)
shalton
10 May 16#1
Just looked and cannot find the info to back this up. Please advise.
Gartley
10 May 16#2
do you have any proof of that? i'm a full time seller, offering argos pickup but never heard of this.
scottz17 to Gartley
10 May 161#6
Only what I was told instore, out and about at the moment so will search online when I'm home. They said they don't do it often as I'm assuming no one is aware !
online2014
10 May 1634#3
ebay buyers. killing sellers profits since 2016
shalton to online2014
10 May 166#5
Don't sell on ebay if that is what you feel.
pototea to online2014
10 May 16#19
I've actually found that since eBay reduced the fees for minimum price, it is a lot harder to get a bargain than previous years as sellers and items seem to sell for more money.
kev1986 to online2014
11 May 16#32
You must be one of 'those' sellers.
I bought a part for a car from a business, the deal fell through for the car I was buying and I returned the item through ebay's system, 2 hours later I get a really snotty email about how I destroyed his seller rating and he doesn't want to deal with me again.
I replied I was entitled to a refund as it was a BIN product and he is a business and proceeded to leave negative feedback for his attitude.
brisbrom
10 May 161#4
Great for all those people banned for returning stuff to Amazon!
Gartley
10 May 162#7
terms and conditions from ebay:
Returns
If the buyer fails to collect the goods within 7 working days of being notified that it is ready for collection the contract between you and the buyer shall be treated as cancelled by the buyer.
The item will be returned to you by Royal Mail tracked 48 hour service provided the item has been delivered with a legible UID.
Once you have received the returned item, you shall refund the buyer within 6 days.
The Buyer will not normally be able to return items to an Argos store and will be directed to use the standard returns process on eBay.co.uk. In exceptional circumstances and for the sake of customer good will, returns may be accepted in-store at Argos’ discretion. In these exceptional circumstances, the item will be returned to you by Royal Mail tracked 48 hour service, and you will be required to refund the buyer within 6 days of receiving the item.
Your normal returns policy will apply to items that are eligible for Click & Collect at Argos.
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Opening post
eBay picks up the bill.
Only applicable to items picked up in Argos and returned via the store picked up from.
Top comments
All comments (66)
I bought a part for a car from a business, the deal fell through for the car I was buying and I returned the item through ebay's system, 2 hours later I get a really snotty email about how I destroyed his seller rating and he doesn't want to deal with me again.
I replied I was entitled to a refund as it was a BIN product and he is a business and proceeded to leave negative feedback for his attitude.
Returns
If the buyer fails to collect the goods within 7 working days of being notified that it is ready for collection the contract between you and the buyer shall be treated as cancelled by the buyer.
The item will be returned to you by Royal Mail tracked 48 hour service provided the item has been delivered with a legible UID.
Once you have received the returned item, you shall refund the buyer within 6 days.
The Buyer will not normally be able to return items to an Argos store and will be directed to use the standard returns process on eBay.co.uk. In exceptional circumstances and for the sake of customer good will, returns may be accepted in-store at Argos’ discretion. In these exceptional circumstances, the item will be returned to you by Royal Mail tracked 48 hour service, and you will be required to refund the buyer within 6 days of receiving the item.
Your normal returns policy will apply to items that are eligible for Click & Collect at Argos.
http://sellercentre.ebay.co.uk/terms-and-conditions-click-collect-argos#returns