I was due an upgrade (existing Orange EE Customer).
Phoned EE and said I was leaving and required PAC code.
When asked why...told them that BT had a better deal....(20gb data, UL mins/texts for £20 per month)....
They immediately said they'd match it and offer a second SIM at a reduced of £10.80 a month.
Very worthwhile sticking to EE as the coverage is so good.
Not for everybody so expect it to go cold...miseries.
Top comments
nugent
30 May 168#13
That was three with o2 wasn't it?
mushypeas25
30 May 164#28
That's your wifi.
graham29a
30 May 163#16
You are completely wrong. BT owns 100% of EE. The EU approved that deal are rejected the other takeover that was on the card which was one of the other operators.
GmodLUA
29 May 163#6
Well, I wouldn't quite say by 'ask nicely' because I had to get a PAC code, wait for the next day to get a call for the deal to come through.
The guy I spoke to (to get my PAC code) said there is no such thing as a 25GB plan - but it definitely is worth it as there is no risk.. If you don't use the PAC code within 30 days then they just continue billing as normal.
Latest comments (119)
ewkie
14 Mar 17#119
Maybe BT is owner but it's not the same system. EE still is separate product
naheemhussainuk
12 Jul 16#118
Your text here
JamesStam
9 Jul 16#117
Haggle, Herr Hektor!
Hektor
9 Jul 16#116
Just got offered 3GB data and unlimited texts and calls for £18.99 a month by retentions. I told them that was a terrible deal considering the comments on here and what other providers are offering. the chap on the phone agreed when I said that was a terrible deal to offer a customer that has been with ee/orange for 15 years.
sheniz_aa
7 Jul 16#115
I just got 25GB data, unl text & unl Calls including EU calls and text at no extra charge for £19.99 with the first month paid for. 12 month contract! Haggle Wins every time
hamzarayaz
18 Jun 16#112
just did this today aswell yes, you'll pay 37.99 a month after 12 months but u can haggle again
shahabqazi1 to hamzarayaz
4 Jul 161#114
cracking deal, rang ee today and asked for pac code and with any hesitation they gave me this deals :smiley:
dealitman
19 Jun 16#113
I tried to get this deal but they didn't listen, I felt they are bit rude saying that they are best and they don't match with anyone else, even lady on the chat was bit extream. I had to cancel my 5GB UNLM text & minutes plan withing cooling off period.
juseas
18 Jun 161#111
got my upgrade today as sim only be careful in 12 months time goes up to 37.99 a month so expect to haggle again in 12 months
iainlove50
11 Jun 161#110
yeah - to clarify..... Caravan holidays
JamesStam
10 Jun 161#109
....holiday in this country!
iainlove50
10 Jun 16#108
I took up this offer this afternoon too. 3gb for 15.99, 6gb for 18.99 or 20gb for 19.99. No brainer - wife/kids can tether their tablets/phones when on holiday etc. Bonus.
Super74
10 Jun 16#107
Thanks a lot
claretdan
10 Jun 16#106
20GB data unlimited text unlimited minutes 12 month sim only £19.99
Super74
10 Jun 16#105
Can you please tell me what the BT deal is?
claretdan
10 Jun 16#104
Called EE this afternoon on 150, followed through various menus to get to thinking of leaving. Requested PAC code and even though I was still 45 days from contract end date the advisor instantly offered to match the BT 20GB deal for £19.99. You have to quote other deals you have seen first before they will match them.
Hitme
10 Jun 16#101
Was this outbound retentions or did you ring them as that's exactly what I've been looking for but what they tell me they don't have any 16gb plans. Just gone for the 20gb offer but need to sort out a line for my son. Maybe I should have gone to BT but missed the giftcard which expired last night.
Super74 to Hitme
10 Jun 16#103
Any help will be appreciated.
Called today after having got a pac code 2-3 weeks ago before this deal was available,and asked for this offer but was told it's not available at all even from retentions department. Don't know how to get this plan now?
shaggy
10 Jun 16#102
I already have a phone contract with them (2 years phone plan due to expire next year). I used to have my own personal sim only until earlier this year when they wouldnt offer me zilch, nothing, so I left for BT Mobile 20Gb data for £16 p/m and the Amazon vouchers and cashback.
I called their CS today and selected the option for if you want your PAC code etc.... and got offered this deal and was told its the best they could do.
I'm on the fence at the moment, I can get out of the 4 month old BT contract, but is there a reason to do so?
shaggy
10 Jun 16#100
they offered me a new second sim for £16.49 p/m with 16Gb data. Should I cancel BT sim and move on to this? :smiley:
JamesStam
6 Jun 16#99
Showing 19.99 now on the online system.
iskillz
4 Jun 16#98
You should receive a text with the persons name and confirmation of the price.
masadu81
4 Jun 16#97
Its still not price matched.. With BT u could get 40 pounds cashback + 60 pounds amazon voucher + BT sports + BT wifi spots (not best but still an extra) + u get the same EE network...
padamowicz93
4 Jun 16#96
Same with mine... I was going to phone them up to check this as I'm worried that they will charge me £37.99 and obviously with 14 days (cooling period) being over there won't be much we will be able to do. Not sure if you can trust in what they say over the phone. Perhaps it's worth asking for person's name or some kind of ID so they can be liable for their words.
iskillz
3 Jun 16#95
just got this deal myself and I was 45 days away from renewal. Good times.
iainlove50
3 Jun 16#94
an anyone enlighten? Contract is now within 30days and I've phoned to cancel with the hope of a decent deal. Been offered the 20gb for 19.99 or a 6gb for 18.99. I only use 3-4gb a month max and was hoping to be paying 15pounds max. anyone been offered deals around this Price point with decent data?
Sez1612
3 Jun 16#93
I've just phoned EE, 150 from my mobile, have got a shared sim swapped to the 20gb plan and a 2gb sim that I was previously paying £16 a month for and also swapped to the 20gb plan for £20 a month. EE will match the deal no problem at all. Although I will still be paying a similar amount per month, my two teenagers will now be getting loads more data with these plans.
JamesStam
3 Jun 16#92
I have no idea - ring them.
For those who have taken up this contract, I have just checked my online account with EE and it shows the bill/contract as being £37.99.
However, I phoned them up just to query the figure and they said not to worry - there is an £18 loyalty discount that is not visible to the user and only to EE themselves.
Panic over.
mritchie
2 Jun 16#91
I'm currently a T-Mobile business customer ... will I be able to get this, which I assume is a consumer deal. Any advice or experience greatly appreciated - thanks.
szaman81
2 Jun 16#90
I'm getting the same for 70p less
kgman
1 Jun 16#89
If you're due an upgrade with EE, always demand to speak with their Loyalty/Retentions department. The customer services people and the shop staff offer crap deals but you can get some excellent offers from their retentions folk.
swisstone
1 Jun 16#88
Opps just posted this too!
*note to self - remember to search before shouting :wink:
JamesStam
1 Jun 16#87
No idea, sorry.
Clarty123
1 Jun 16#86
I am currently with Tesco mobile but have had a payg EE sim. What's the best way for me to switch please? I am also a BT broadband customer so could go with BT but need to be able to tether.
qw3rtyhhng
31 May 16#85
I get 85mb/s on ee 4g in bury , but there is 4g+ coverage in my area but I don't have a 4g+ phone
smiler594
31 May 16#84
So, is it possible to get this deal and sell it on to a non ee customer? What's the legals for that?
JamesStam
31 May 16#83
I didn't...they offered it at 10% deduction from £12 a month.
Basically a second SIM (different number) to share the data.
YellowElectricHuman
31 May 161#82
Called retentions, said exactly what you suggested and they matched the deal without issue. My wife's phone is on a shared plan with me so after asking what they could do, they converted hers to £12 a month sim only sharing this plan (down from £22) and they will honour her upgrade, if we want it, in a months time. Absolutely fantastic, just halved my mobile phone bill each month and quadrupled my data. Thank you very much.
the__cat
31 May 16#81
It depends on how good your signal is, amongst other things. If you are connected at 4G but your RSRQ/SNR values are low you might not be able to achieve 10Mbps. There's a lot more to it than just how fast the network is. :smiley:
secretmsg
31 May 16#80
So yea it is 4g speeed.
secretmsg
31 May 16#79
I don't see any broadband giving that much upload speed unless its a dedicated lines.. Max i did with ee was 80 mb down on iphone 5..
theyiddo
31 May 16#78
The clue is in that little bit in the top right that says "4G".
secretmsg
31 May 16#77
OP .. what was the 2nd sim tariff you got for tenner
mayursangani26
31 May 16#76
ive put BT sim in EE mifi and does wonders.
nublets2k
31 May 16#75
What's buffering? :stuck_out_tongue:
While that's true, surely there aren't any 4G networks in the UK that can't manage 10 Mbps?
the__cat
30 May 16#74
It can do. If you stream video it usually detects your Internet speed and plays the video at te best quality possible. So a fast connection might default to playing 1080p while a slower connection may only be able to let you play a 480p file without buffering.
the__cat
30 May 16#73
Mate I get nearly 60Mbps in Manchester, Leeds, Newcastle...
the__cat
30 May 16#72
Not ALL EE users get double-speed 4G
firstofficer
30 May 16#71
No worries. It's my absolute pleasure to keep the fellow members well informed and educated so that we're all on the same wavelength, so to speak ..
Dgill2412
30 May 16#70
Great, thanks for sharing the deal. Also got 20GB for £20 p/m with EE. Lady I spoke to said she couldn't find any offer for 16GB on my account. The 16GB was coming up for £24 p/m. Strange...
GmodLUA
30 May 161#69
Wouldn't really say 4GEE is slow - I'm getting 50Mbps download and 35 upload and I'm in Wales (middle of nowhere)...
theyiddo
30 May 162#68
Thanks for the geography lesson. I was in the Medway region at the time, so not in any part of London or Greater London.
GigabitEthernet
30 May 16#67
Anyone got this from a 30-day plan? I've just signed up.
JamesStam
30 May 161#66
Yes. EU mins/text, not data.
nuttyphilt
30 May 16#65
Is it an Extra plan? I.e. Inclusive EU mins and texts?
Mrs.Z
30 May 16#64
Thanks op, been trying to wangle a better deal for over a month now - requested PAC code 2 weeks ago but never got a call back.
Phoned again not long ago, ended up having to speak to three different people as they kept transferring me - first one said that BT is slower and throttled after 6pm and he couldn't match the price, second one was offering 10gb for £23 and third one matched the deal after putting me on hold :smiley:
slliw
30 May 16#63
Good deal but i guess it depends on how much data you need. I settled for this old retention deal.
Depends on how much data you need i guess, i was once on a 12gb 4G data a month tariff once and was only using about 3-4gb per month. £19.99 a month seems a bit steep for a sim only tariff. The ee roaming thrown in might make it worth it but i think it doesn't include data?
Mrs.Z
30 May 16#62
You can request PAC code up to one month before your contract actually finishes
This plan is 4GEE
iskillz
30 May 16#61
Also, is this the 4GEE option or standard 4G?
iskillz
30 May 16#60
my contract is up in the next month and a half. Am I correct in saying that I can request a PAC, 30 days before my contract is up or do I need to be out of contract?
limeboyjoe
30 May 161#59
I just did this update yesterday, £19.99 happy with that
julietalphagolf
30 May 16#58
On GiffGaff, would love to change over for a nice deal like this, coverage is so good with EE too.
firstofficer
30 May 16#57
Some parts of Kent are in London, albeit greater ..
raggers
30 May 16#56
My girlfriend has just done it. She said that her friend had been offered the 20gb per month BT deal and he said they had the 20gb for £19.99 deal without having to request a PAC code.
SubZulu
30 May 16#55
no limits on tethering with EE though
Kenny121
30 May 16#54
Yes unlimited data, but severely throttled during peak times (SW London), download and upload speeds are ridiculously slow compared to EE.
khalifazed
30 May 16#53
I managed to get unlimited mins and texts and 2gb data for £7.99 if that helps anybody
Had to go through retentions for the deal
nuttyphilt
30 May 16#52
The only company that will give you unlimited data is Three...
rhodyate
30 May 16#51
Agreed that's why I left them and joined Talktalk sim only deal 1000mins, unlimited txt and 3gb of data which is more than enough for most people, it's £5.50 per month and I got £60 cashback from Top cash back, = 50p per week plus I rang Talktalk and told them I wasn't happy with the 3g signal and that I wanted to cancel the contract and they gave me £80 credit to stay and they told that they will be using O2 for their mobile network and I will be receiving 4g then, so I am happy indeed. :smile:
nublets2k
30 May 16#50
It's quicker to do things like transfer files, open web pages, load videos etc. Why would you want to wait longer just because you don't have an unlimited plan?
Besides, the only truly unlimited plans are on Three who have much less 4g coverage than EE.
ruudy
30 May 16#49
Hi, I'm currently with o2 on a monthly plan. Something like 5gb for 24 quid.
I need something with unlimited data as I can use this 5gb in a week. Can anyone make any recommendations? Preferably a monthly contract.
I live in the Glasgow area if that helps.
Thanks.
JamesStam
30 May 16#48
Using the Retention Team they offered me UL/UL/2gb for 9.99 a month.
DarrylJohn
30 May 16#47
I know that lol. Why have such high speed on a capped plan
nublets2k
30 May 16#46
A faster bandwidth doesn't mean you use more data.
gadasiu
30 May 16#45
I'm in Three and the signal is rubbish, I wanna join EE.. But their normal sim-only prices are a bit ridiculous, £17.99 for 2gb of data. Would love to see something similar to what I've got right now, 2gb for £10
Is it worth it to go to EE shop and ask them if they could offer me something better than what they have online?
JamesStam
30 May 16#44
Twelve months.
DarrylJohn
30 May 16#43
At that speed (100Mb/s), it would take around 28mins to use the 20gb cap. Lol... Silly if you ask me. Those speeds would make sense on an unlimited data tariff.
dbfinch
30 May 16#42
Does anyone know if this is a 30-day contract or a longer term?
smckirdy
30 May 16#41
Thats kind of just how phones work outside London rather than anything particularly special about EE. EE does have very good rural coverage though, as good as Vodaphone if not better and it actually has good coverage in the cities which vodaphone doesn't always have .
Dash23
30 May 16#40
Looking forward to my contract with them ending this year so I can negotiate something like this. At this price you're literally paying half of what I am per month for the same allowance.
gap30
30 May 162#12
I mean how to get on an ee tariff without paying stupid money
Their normal tariffs are silly money for new customers
Foxy to gap30
30 May 16#39
Join them on their 30 day equivalent (£17.99) per month then after 30 days ring up Customer Services, ask for your PAC code, threaten to leave, citing the best 30 day 1GB deal on the open market and they'll match...
nublets2k
30 May 161#38
I don't think it is. :sunglasses:
Kent
Lancashire
DealJourno
30 May 16#37
Incorrect. They may bare little relation to the power strength of your coverage. Try standing directly under a cell site and see how much relation they have to service. Quality of service can vary and what your phone display shows, gives a very rough idea.
tfish
30 May 16#36
You do know that signal bars don't actually represent the signal strength right? No, no you don't. The signal bars don't actually represent signal strength & are company contrived. They're a bit of a con. You either are connected or you arent.
JamesStam
30 May 16#35
Also - just to clarify. Do not just request a PAC code and wait.....follow the options for requesting a PAC code that will take you to the retentions team.....Just be straight with them and ask for the BT deal....No need to wait for a call back..
Regards,
Slim Jim
JamesStam
30 May 16#34
That would share that data on a separate number.
DealJourno
30 May 161#33
5-6 signal bars. Does any phone do that these days? Back in the days of ETACS maybe :confused:
ReefUK
30 May 16#32
You said you were offered a 2nd SIM at a reduced price, is that also UL/UL/20GB?
mhl
30 May 16#31
Seems asking for your PAC code and wating for the obligatory call back offering a deal is the way to go .....my contract is up July 24 so i will be ringing June 23 to request my PAC and to see if they offer the above deal as i currently pay £22 for 2gb , unlimited texts n calls .
garryglendinning
30 May 16#30
Thank you for this deal just phoned up right there and got it!
DrRollo
30 May 16#29
Pmsl!
mushypeas25
30 May 164#28
That's your wifi.
firstofficer
30 May 162#14
I'm on 4GEE and data is quite slow unless you're in central London. Once you leave London, reception is very average specially during busy time or when others are likely to be streaming..
Buffers a lot, even checking emails can be a task.
HOT is you live in central London
COLD if you don't ..
mushypeas25 to firstofficer
30 May 161#27
I live 200 miles north of London. They do actually have good coverage. In some areas I can get up to 67Mb. I mostly average 40-50Mb, needless to say - it's more than enough.
theyiddo
30 May 16#26
Got this in Kent a couple of years ago on 4GEE...
mushypeas25
30 May 16#25
Nope nope no no no. Do you understand the difference between 8GB & 20GB? & the coverage & speed? Please save that deal for those who still 'surf the Internet'.
ThugBasher
30 May 16#24
This offer was on HUKD a few months ago and managed to grab for £16.49. Still worth £19.99.
I live in Devon and the 4G/signal is fine no issues here.
ThugBasher
30 May 16#23
I assume that you have travelled to every part of the UK to find this out?
Tuscan915
30 May 161#22
Never had any issues, I've done a few speed tests and it's been up to 55mb in the past. That was near London (Cheshunt) though. I'll do some tests today and try getting back with some screenshots.
firstofficer
30 May 16#21
So i guess it says 4G on the screen and gives 5-6 signal bars, but what's the performance like?
Tuscan915
30 May 162#20
I'm in Bedfordshire and I have to say the coverage on ee is better than any other network. I get 4g I'd say 60% of the time and colleagues on o2 for example barely get 3g outside the town centre. I wouldn't move to another network purely for the superior coverage on ee/bt
It does require an outlay of £22.95 per month and claiming cashback from mobiles.co.uk at regular specified intervals. I appreciate that will not be for everyone though. Oh and there's £5 back through Quidco.
sebrichter
30 May 161#18
I managed to get a new line for £16.49 for the 16GB Data unlimited calls and text after mentioning the BT deal. It's worth noting that the BT plan DOES NOT come with the extra speed 4G out of the box and that it costs £4 extra a month. For comparison purposes the equivalent package at BT would be £24 with slightly more data but WITHOUT the ability to use your data for tethering.
DealJourno
30 May 16#17
Currently on Vodafone simo 12 month deal at £20 pm, but I did get £85.85 tcb and 12 months £7.99 pm Netflix offer added. So effectively £4.85pm for 20GB data, utld mins and texts.
graham29a
30 May 163#16
You are completely wrong. BT owns 100% of EE. The EU approved that deal are rejected the other takeover that was on the card which was one of the other operators.
martinto8
30 May 162#15
That was O2 and Three that got veto'd. BT does own EE and has done so since February this year
nugent
30 May 168#13
That was three with o2 wasn't it?
tonyd19565
30 May 16#11
No it doesn't! it was proposed but the competition commission from Brussels stopped it. As it went against the rules and not enough carriers in the UK
FREEZIN WOLF
30 May 163#10
If you're beyond your contractual obligation then just request your PAC
Squirrrel
29 May 16#9
I'm due an upgrade from EE but have been offered rubbish (including an EE shop assistant saying "seems like you've got a good deal, we can't offer anything better") Will definitely be trying this in the morning. Thanks
gap30
29 May 162#8
Currently on o2 sim only deal paying £15 a month for 1gb data, i need a way to get on the EE network without paying through the nose
Any suggestions?
Grumpster
29 May 16#7
due upgrade June so will be checking out what they can offer.... Cheers OP
GmodLUA
29 May 163#6
Well, I wouldn't quite say by 'ask nicely' because I had to get a PAC code, wait for the next day to get a call for the deal to come through.
The guy I spoke to (to get my PAC code) said there is no such thing as a 25GB plan - but it definitely is worth it as there is no risk.. If you don't use the PAC code within 30 days then they just continue billing as normal.
mmurdoch
29 May 161#5
Same as above 25gb
nublets2k
29 May 161#4
Cold, they can do 25GB for £18.99 if you ask nicely.
AStonedRaichu
29 May 161#3
BT runs on the standard speed EE network, all customers who go with EE directly get double speed internet as well as extra perks such as tethering, Wuaki Movies, EU usage etc.
In short, its better to go directly with EE than BT at the moment.
YOG
29 May 16#2
BT owns EE, and has the same coverage, as it is the same system.
snowflake75
29 May 161#1
they are good... I just managed to get my number changed for free for the third time.... it's usually 35 pounds
Opening post
Phoned EE and said I was leaving and required PAC code.
When asked why...told them that BT had a better deal....(20gb data, UL mins/texts for £20 per month)....
They immediately said they'd match it and offer a second SIM at a reduced of £10.80 a month.
Very worthwhile sticking to EE as the coverage is so good.
Not for everybody so expect it to go cold...miseries.
Top comments
The guy I spoke to (to get my PAC code) said there is no such thing as a 25GB plan - but it definitely is worth it as there is no risk.. If you don't use the PAC code within 30 days then they just continue billing as normal.
Latest comments (119)
Called today after having got a pac code 2-3 weeks ago before this deal was available,and asked for this offer but was told it's not available at all even from retentions department. Don't know how to get this plan now?
I called their CS today and selected the option for if you want your PAC code etc.... and got offered this deal and was told its the best they could do.
I'm on the fence at the moment, I can get out of the 4 month old BT contract, but is there a reason to do so?
For those who have taken up this contract, I have just checked my online account with EE and it shows the bill/contract as being £37.99.
However, I phoned them up just to query the figure and they said not to worry - there is an £18 loyalty discount that is not visible to the user and only to EE themselves.
Panic over.
*note to self - remember to search before shouting :wink:
Basically a second SIM (different number) to share the data.
While that's true, surely there aren't any 4G networks in the UK that can't manage 10 Mbps?
Phoned again not long ago, ended up having to speak to three different people as they kept transferring me - first one said that BT is slower and throttled after 6pm and he couldn't match the price, second one was offering 10gb for £23 and third one matched the deal after putting me on hold :smiley:
2000 mins,
unlimited texts 5GB data 4G. £11.99 PM
http://www.hotukdeals.com/deals/ee-retention-deal-2000-minutes-unlimited-texts-5-gb-4g-data-for-11-99-2241148?p=25515657
Depends on how much data you need i guess, i was once on a 12gb 4G data a month tariff once and was only using about 3-4gb per month. £19.99 a month seems a bit steep for a sim only tariff. The ee roaming thrown in might make it worth it but i think it doesn't include data?
This plan is 4GEE
Had to go through retentions for the deal
Besides, the only truly unlimited plans are on Three who have much less 4g coverage than EE.
I need something with unlimited data as I can use this 5gb in a week. Can anyone make any recommendations? Preferably a monthly contract.
I live in the Glasgow area if that helps.
Thanks.
Is it worth it to go to EE shop and ask them if they could offer me something better than what they have online?
Their normal tariffs are silly money for new customers
Kent
Lancashire
Regards,
Slim Jim
Buffers a lot, even checking emails can be a task.
HOT is you live in central London
COLD if you don't ..
I live in Devon and the 4G/signal is fine no issues here.
12 months
8GB 4G UK Data
unlimited UK minutes
unlimited UK texts
2GB inclusive roaming data
unlimited inclusive roaming minutes and texts
2 months' unlimited UK data
12-month entertainment pack (Spotify, NowTV Entertainment or BT Sports Mobile TV)
It does require an outlay of £22.95 per month and claiming cashback from mobiles.co.uk at regular specified intervals. I appreciate that will not be for everyone though. Oh and there's £5 back through Quidco.
Any suggestions?
The guy I spoke to (to get my PAC code) said there is no such thing as a 25GB plan - but it definitely is worth it as there is no risk.. If you don't use the PAC code within 30 days then they just continue billing as normal.
In short, its better to go directly with EE than BT at the moment.