Post Office Home Phone and Unlimited Internet with Free New Line/reconnection Install.
Line Rental £16 per month with free weekend calls, caller ID and voicemail)
Internet Free for 12 months then (£8) 18mth contract.
Free Wifi router
You can pay bills by Cash no fee (BT charge £6.60 to pay by cash)
Optional Budget card.
Recently I signed up to Free Home Phone and Unlimited Broadband in branch at Baker Street London Post Office which in fact saved me £130 on BT's rip off Line reconnection charge. The post office in Baker Street, London done it for Free!
I know there is lots of Internet deals but I thought I draw people attention to the post office home phone and internet there are people like me who have trouble budgeting my bills who want to pay my bills by cash. Also if you are new to the country and need Home internet and don't have a UK bank account this a good option to get affordable home internet and pay the bill by cash.
I found it much easier to sign up at my local post office branch in Baker Street London. Darren who served me was very helpful and only took 15mins, he just needed my name, date of birth and my home address. I didn't need to provide any financial details because I wanted the cash budget card. I was given my engineer appointment and time on the spot. I was told any problem go back and see him and he would resolve.
I am happy to report my new line was installed and up and running on the correct date and time given. My internet speed is 12mbps which is exceptional.
Top comments
XxLJCJxX
21 Apr 1617#3
'My internet speed is 12mbps which is exceptional' :confused:
It's available from any main post office branch. Go in, and ask about it. I work in one. We can arrange it there and then in most cases
rodman
21 Apr 163#13
HOT cos it is not BT deal
All comments (54)
byron
21 Apr 16#1
Thanks op
thewongwing101
21 Apr 162#2
Good find Sherlock :man:
XxLJCJxX
21 Apr 1617#3
'My internet speed is 12mbps which is exceptional' :confused:
mkwaqar
21 Apr 16#4
speed is rather disappointing
loveto123shop to mkwaqar
21 Apr 163#5
Everybody has different speed needs. Its good for video, on demand tv, email and general browsing.
RedSkywalker to mkwaqar
21 Apr 161#14
Actually it's 6 times as fast as mine with 2mb being regarded as "good" in this area (in the last 6 months they've brought fibre into the area and it's a blessing at 30mb but obviously it costs a lot more!)
moorjock
21 Apr 161#6
Anywhere rather that BlyingT
punkrjb
21 Apr 16#7
Branch specific. Cold.
K0YS to punkrjb
21 Apr 16#8
Possibly also Sales Rep specific.
frostie100 to punkrjb
21 Apr 165#15
It's available from any main post office branch. Go in, and ask about it. I work in one. We can arrange it there and then in most cases
Jase79
21 Apr 16#9
Yep I think so.
lugsy3
21 Apr 161#10
Post office broadband
[img][/img]
No mention of the Free New Line/reconnection Install.
Edit it does say in FAQ If we need to arrange a new phone line into your property or you are switching from a cable based provider such as Virgin it may take a bit longer.
I can't check my speed as it it says not working lol
fishmaster
21 Apr 162#11
You need to put 10p in the broadband meter every 5 seconds to experience the fantastic Internet speeds we're offering.
Niz
21 Apr 161#12
PostOffice now use Talktalk backend, not saying its a bad thing.
Seeing as Open Reach refuse to take work on directly and has to be done by your Service provider that means a call to Post office is at hand, however the Post office want £160 for the same job, they say it's their admin costs that inflate it which is a poor excuse.
I would do it myself but the wire from the telephone mast to the house is easily 35+ years old & hasn't faired the elements well over the years so any attempt to move it would probably break it.
frostie100
21 Apr 162#17
If you need a new line, it is free line installation.
Go into any main branch and so long as there's no tech issues, your estimated speed can be checked.
Mikuru
21 Apr 16#18
Oh and on an additional note I recently rung them enquiring about call charges to a few strange numbers (such as an 008000, yes 008000 as well as a few international calls as google/their site didn't give an indication.
All I was told was to make the calls & see how much they cost when my bill is generated or to buy an international call bundle for £5 a month, no help from them what so ever.
Apparently not trully unlimited as speed is throttled once you exceed 100GB within each month.
Free bb for 12 months is only available for new customer. Shame, as I already have my main phone line with them. Feature wise it is one of the better ones and also the cheapest if you take out line rental saver.
Also wary of the number of bad reviews for the bb service is putting me of.:disappointed:
MrMan2011
21 Apr 16#21
wish that was for existing customers
topss
21 Apr 16#22
That offer seems to require a Sky TV bundle too, which is a min of £10 per month, so no, it's not a better offer if all you're after is telephone/Internet.
winchman
21 Apr 16#23
Sky, Nothing to do with TV, just phone and broadband.
12 month deal. £17.40 x 12=£208.80 and free unlimited broadband for 12 months.
The good bit is you get a £100 M&S voucher, making it effectively £108.80 for the year for line rental and broadband. http://www.sky.com/shop/broadband-talk/broadband-unlimited/
pablomalin
22 Apr 16#24
yES. tHEY SAY IT'S 50% OFF tv WITH THE CODE.
Treat your new home to 50% off Sky TV
Treat your new home to 50% off Sky TV
Plus you can add Sky Broadband Unlimited or Sky Fibre Unlimited free for a whole year
With more amazing shows than ever, we have the perfect bundle whatever you're into. Choose the one that's right for you and get 50% off your Sky TV Bundle.
NorthWest
22 Apr 16#25
I had home phone with broadband with post office till Nov 2014 for over 5 years. Good customer service but BT copper network no fibre. So in Manchester city I was getting 5mbps speeds. So I moved to plusnet which gave me a fantastic deal. Post office had free weekend calls to Intl numbers. This deal by op is good.
NorthWest
22 Apr 16#26
It beats the copper deal. Yes but downloads are limited per month and 17mbps only.
julieallen
22 Apr 16#27
Sky is slightly cheaper over 18 months, but this is good if you don't want to pay by DD
woldranger
22 Apr 16#28
What's regarded as the best new customer deal for line rental and unlimited broadband out there at the mo? I'm gonna be moving from sky
MacPhisto
22 Apr 16#29
If you can get Virgin in your area have a look on uSwitch etc. they were offering 50mb broadband on 12 month contract for £5pm plus usual line rental. I put in 2 requests couple of months back and rang them twice, but no one got back to me to confirm if available in my area, even though neighbours on either side of me can get it, so ended up staying with Sky for another 12 months at £10pm fibre plus line rental :disappointed:
D9LVE
22 Apr 161#30
BEWARE.
I had Post office Homephone & broadband about 5 years back. When I got to the end of my 12 month contract, my final bill came in at £188. It wasn't itemised, it just said it was this much, so I called them to enquire why my bill was £150 more than it should be. I was told that it was a fitting/installation/line activation charge. Line was active anyway and I installed the router as it came through the post. Long story, but I ended up getting in touch with the Telecoms Ombudsman who found in my favour and overturned the charge...
January, this year, I received a debt collector letter through the post, claiming for this amount again, on behalf of Post Office, now owned by TalkTalk, I believe. I'm still battling it now, and have the Telecoms Ombudsman on the case again. Post Office have "sold on" a non-existent debt and have ignored all of my complaint letters. once Telecoms Ombudsman has finished with their investigation, and no doubt will find in my favour, I'm taking Post Office to small claims.
I know it's a personal case and all that, but this is the type of people that you're dealing with here. I'm not the only one: a quick search and there are unfortunately numerous other cases of exactly the same thing.
008
22 Apr 16#31
>>>>>
Will be even faster with a master socket only plugged in router and no cordless phones or
electrical items anywhere near the phone line ;-)
>>>>>
Which that in itself is worth it's weight in gold.. maybe Darren at the Post Office, could pop along to BT's head
office and show them how to train pos staff in the sales team's how to get a *timed appointment* on time!!!
Nice thread Loveto123, very, very useful info and great deal for a lot of people in the UK who struggle to keep
up with all the £ flying out of their bank accounts each month!
djmutters
22 Apr 16#32
Thank you op, we was looking for free line connection.
Proveright
22 Apr 162#33
Post office do offer a good deal and you can pay extra for unlimited calls and internet and get free mobile calls at weekends.
BT have paid so much for sport deals that they continually keep trying to find ways to increase your bill.
The advantage of BT is you are supposed to be able to use their internet hot spots for internet throughout the country, and if you have a fault with your phone or broadband you can ask what the weather is like in India and if you have a dispute with your bill , you can ask what the weather is like in the Philippines !
woldranger
22 Apr 16#34
Sorry, should've mentioned that I can't get Virgin. I guess it's most likely to be whatever deal Plusnet have as I can't bear to go back to, and have to deal with talktalk again...but if there are any other suggestions I'd be happy to hear them.
ssc1
22 Apr 161#35
not far from me so will check this out. heat op!
sm-1991
22 Apr 16#36
i just renewed with EE, if i pay the full £189 yearly line rental you get free broadband, works out £15.45 a month. Perfect for me as I'm near the exchange, always get 15-19mb (peak and off peak).
veedubjai
22 Apr 16#37
Have you checked your credit files not been affected?
ilikedeals21
22 Apr 16#38
BB is diabolical - parents have post office only for phone line . When I play online games/browse on my phone it is beyond slow. My estimated speeds are 12.9 -18.00 so speed should not be an issue
minicale
22 Apr 16#39
Bits or Bytes though? There is a massive difference, for example if you are taking your speeds from speedtest it will give you it in bits which are 1/8 of a byte, where if you was to take your speed from somewhere like steam it will show in bytes
summerof76
22 Apr 16#40
Heat added
jamiepee
22 Apr 16#41
£50 is also available on the deal
winchman
23 Apr 16#42
How?
The sky deal with M&S voucher works out cheaper, but obviously if you want to pay cash then this is a good deal.
D9LVE
23 Apr 16#43
I have, with Equifax, and I can see no mention of the agreement or unpaid amount on there.
Nothing at all. Whether it's on a report from a different company, I don't know, but Post Office haven't even bothered to reply to my formal complaint. I'll let Telecoms Ombudsman deal with it now, and when they find in my favour, I'll get them to make sure that there's no trace of it on my credit report.
ukmonkey
23 Apr 16#44
Great thanks
loop to ukmonkey
28 Apr 16#45
Your story sounds terrible but the trouble is there are similar horror tales for all the providers. You might have just been unlucky. Did you check all the small print in your contract about new line activation and router delivery/installation charges?
D9LVE
28 Apr 161#46
I certainly fid, which is why the Telecoms Ombudsman had it overturned. Now I'm having to do it all over again, and I'll be taking them to court this time, after they have overturned it again. Passing my personal details onto this lovely circle of debt collectors for a non-existent debt is an obvious breach of data protection.
kiefer
29 Apr 16#47
To be honest they wont bother changing the cables they will slap a new box inside and leave the rest as they wont want to run new cables unless they have a fault. I would change it myself and buy the bit on ebay. As long as you get an openreach box then any issues at a later date just say it was done previously by your provider.
Can anyone able to tell post office charges for new line installation
My contact runs out in 10 days if I took this offer and in 3 months time I move to new build homes where there is no line installed. Do I need to pay for new line. If so how much?
CURRENTLY WITH EE, they told they will do for free.
Thanks in advance
Mikuru
1 May 16#49
I do have an NTE5 box here, however the wires have eroded in the box, any attempt to move them results in breakages as I found out when moving the socket previously. Wires are still single colour stands so that's a clue as to how old the set up is.
Famine to Mikuru
22 May 16#50
Read the reviews on Post Office Broadband. They have completely went downhill since using Talktalk. Post office customer service is non existent. The problem is it is not their network so when things go wrong they will do nothing. Also, if things go wrong that are specifically their fault (like admin errors) they will also do nothing.
Don't be seduced by any inducements they might offer. Save yourself some hassle and go through someone else.
Proveright
22 May 16#51
"Read the reviews on Post Office Broadband. They have completely went downhill since using Talktalk. Post office customer service is non existent. The problem is it is not their network so when things go wrong they will do nothing. Also, if things go wrong that are specifically their fault (like admin errors) they will also do nothing.
Don't be seduced by any inducements they might offer. Save yourself some hassle and go through someone else. "
What a load of rubbish . Talk talk dont own the line either. If you have a problem with your internet or phone , then , Talk Talk, Post Office, BT will all use the same people, which is " Open Reach" whom have the monopoly on the lines and the work and exchanges.
Which ever service provider you have will make an appointment with an Open Reach engineer to call. You can ask the engineer questions when he calls. Usually the fault is the software in the exchange , designed to slow you down , and the profile needs resetting.
It is only if you dont use a phone line for your internet , like have a cable service , then there would be a difference. So using the Post Office will be just as bad as using BT ( who keep putting their prices up).
benlondon
22 May 16#52
This is a stupid comment, open reach act as the wholesaler here in effect, it's like saying I want an apple computer but John Lewis are charging £1049, rip off as it only costs Apple £650 to make it
Famine
22 May 16#53
Learn to read for heaven's sake.
I never said Talk Talk owned the line or the network for that matter. What I actually said was the the Post Office's phone and Broadband are run by TalkTalk which it is that is why I said 'They have completely went downhill since using Talktalk' Then I said 'The problem is it is not their network so when things go wrong they will do nothing. Also, if things go wrong that are specifically their fault (like admin errors) they will also do nothing. ' I even made a distinction between network/openreach problems and admin/customer service problems (Post Office/talktalk issues).
esspee
30 May 16#54
Does anybody know what happens to the 12 months free broadband offer if you move home? I've been trying to get a sensible email response from support regarding this for over a week, without any luck. I think the T&C on the website say you have to start a new 18 month term, which it to be expected these days, but there's nothing about the 12 month free offer.
Has anyone that has signed up to this seen anything in their T&C about home moving?
![Fresh Breakfast Meat Box (Using code) @ Campbells Meat [Haggis / Lorne Sausage / Bacon / Black Pudding & More]](/images/topics/208684_1.jpg)
![[Xbox One] Q. u. b. e: Director's Cut on Deals with Gold](/images/topics/208716_1.jpg)
Opening post
Line Rental £16 per month with free weekend calls, caller ID and voicemail)
Internet Free for 12 months then (£8) 18mth contract.
Free Wifi router
You can pay bills by Cash no fee (BT charge £6.60 to pay by cash)
Optional Budget card.
Recently I signed up to Free Home Phone and Unlimited Broadband in branch at Baker Street London Post Office which in fact saved me £130 on BT's rip off Line reconnection charge. The post office in Baker Street, London done it for Free!
I know there is lots of Internet deals but I thought I draw people attention to the post office home phone and internet there are people like me who have trouble budgeting my bills who want to pay my bills by cash. Also if you are new to the country and need Home internet and don't have a UK bank account this a good option to get affordable home internet and pay the bill by cash.
I found it much easier to sign up at my local post office branch in Baker Street London. Darren who served me was very helpful and only took 15mins, he just needed my name, date of birth and my home address. I didn't need to provide any financial details because I wanted the cash budget card. I was given my engineer appointment and time on the spot. I was told any problem go back and see him and he would resolve.
I am happy to report my new line was installed and up and running on the correct date and time given. My internet speed is 12mbps which is exceptional.
Top comments
use coupon 5kymove to get 38mb fibre broadband for £17.40 pm inc line rental 12 months
surely this deal beats this ADSL slow copper deal
All comments (54)
[img]
No mention of the Free New Line/reconnection Install.
Edit it does say in FAQ If we need to arrange a new phone line into your property or you are switching from a cable based provider such as Virgin it may take a bit longer.
I can't check my speed as it it says not working lol
Seeing as Open Reach refuse to take work on directly and has to be done by your Service provider that means a call to Post office is at hand, however the Post office want £160 for the same job, they say it's their admin costs that inflate it which is a poor excuse.
I would do it myself but the wire from the telephone mast to the house is easily 35+ years old & hasn't faired the elements well over the years so any attempt to move it would probably break it.
Go into any main branch and so long as there's no tech issues, your estimated speed can be checked.
All I was told was to make the calls & see how much they cost when my bill is generated or to buy an international call bundle for £5 a month, no help from them what so ever.
use coupon 5kymove to get 38mb fibre broadband for £17.40 pm inc line rental 12 months
surely this deal beats this ADSL slow copper deal
Free bb for 12 months is only available for new customer. Shame, as I already have my main phone line with them. Feature wise it is one of the better ones and also the cheapest if you take out line rental saver.
Also wary of the number of bad reviews for the bb service is putting me of.:disappointed:
12 month deal. £17.40 x 12=£208.80 and free unlimited broadband for 12 months.
The good bit is you get a £100 M&S voucher, making it effectively £108.80 for the year for line rental and broadband.
http://www.sky.com/shop/broadband-talk/broadband-unlimited/
Treat your new home to 50% off Sky TV
Treat your new home to 50% off Sky TV
Plus you can add Sky Broadband Unlimited or Sky Fibre Unlimited free for a whole year
With more amazing shows than ever, we have the perfect bundle whatever you're into. Choose the one that's right for you and get 50% off your Sky TV Bundle.
I had Post office Homephone & broadband about 5 years back. When I got to the end of my 12 month contract, my final bill came in at £188. It wasn't itemised, it just said it was this much, so I called them to enquire why my bill was £150 more than it should be. I was told that it was a fitting/installation/line activation charge. Line was active anyway and I installed the router as it came through the post. Long story, but I ended up getting in touch with the Telecoms Ombudsman who found in my favour and overturned the charge...
January, this year, I received a debt collector letter through the post, claiming for this amount again, on behalf of Post Office, now owned by TalkTalk, I believe. I'm still battling it now, and have the Telecoms Ombudsman on the case again. Post Office have "sold on" a non-existent debt and have ignored all of my complaint letters. once Telecoms Ombudsman has finished with their investigation, and no doubt will find in my favour, I'm taking Post Office to small claims.
I know it's a personal case and all that, but this is the type of people that you're dealing with here. I'm not the only one: a quick search and there are unfortunately numerous other cases of exactly the same thing.
Will be even faster with a master socket only plugged in router and no cordless phones or
electrical items anywhere near the phone line ;-)
>>>>>
Which that in itself is worth it's weight in gold.. maybe Darren at the Post Office, could pop along to BT's head
office and show them how to train pos staff in the sales team's how to get a *timed appointment* on time!!!
Nice thread Loveto123, very, very useful info and great deal for a lot of people in the UK who struggle to keep
up with all the £ flying out of their bank accounts each month!
BT have paid so much for sport deals that they continually keep trying to find ways to increase your bill.
The advantage of BT is you are supposed to be able to use their internet hot spots for internet throughout the country, and if you have a fault with your phone or broadband you can ask what the weather is like in India and if you have a dispute with your bill , you can ask what the weather is like in the Philippines !
The sky deal with M&S voucher works out cheaper, but obviously if you want to pay cash then this is a good deal.
Nothing at all. Whether it's on a report from a different company, I don't know, but Post Office haven't even bothered to reply to my formal complaint. I'll let Telecoms Ombudsman deal with it now, and when they find in my favour, I'll get them to make sure that there's no trace of it on my credit report.
http://www.ebay.co.uk/itm/Genuine-BT-Master-Socket-New-OpenReach-BT-Branded-NTE5-NTE5a-BT-Faceplate-BNIB-/182035626141?hash=item2a622b389d:g:368AAOSw9r1WDtp3
My contact runs out in 10 days if I took this offer and in 3 months time I move to new build homes where there is no line installed. Do I need to pay for new line. If so how much?
CURRENTLY WITH EE, they told they will do for free.
Thanks in advance
Don't be seduced by any inducements they might offer. Save yourself some hassle and go through someone else.
Don't be seduced by any inducements they might offer. Save yourself some hassle and go through someone else. "
What a load of rubbish . Talk talk dont own the line either. If you have a problem with your internet or phone , then , Talk Talk, Post Office, BT will all use the same people, which is " Open Reach" whom have the monopoly on the lines and the work and exchanges.
Which ever service provider you have will make an appointment with an Open Reach engineer to call. You can ask the engineer questions when he calls. Usually the fault is the software in the exchange , designed to slow you down , and the profile needs resetting.
It is only if you dont use a phone line for your internet , like have a cable service , then there would be a difference. So using the Post Office will be just as bad as using BT ( who keep putting their prices up).
I never said Talk Talk owned the line or the network for that matter. What I actually said was the the Post Office's phone and Broadband are run by TalkTalk which it is that is why I said 'They have completely went downhill since using Talktalk' Then I said 'The problem is it is not their network so when things go wrong they will do nothing. Also, if things go wrong that are specifically their fault (like admin errors) they will also do nothing. ' I even made a distinction between network/openreach problems and admin/customer service problems (Post Office/talktalk issues).
Has anyone that has signed up to this seen anything in their T&C about home moving?