7kg load is small. 2 years warranty is all you get. If Miele claim tested to last 20 years they should put their money with their mouth is and offer 20 years warranty. Too expensive for a small load machine when others offer 5 years+ warranty.

Been reading this thread with some amusement. So much slating its unbelievable world is turning into one big troll as everything thinks they are right.

I been in the whitegoods trade for 25+ years and I can tell you Miele are THE top brand for quality and engineering.

You put a 2 year warranty Miele and a 6 year warranty Panasonic in front of anyone in the trade and everyone will walk to the Miele. Why not the Panasonic ? because its made in Turkey by Vestel and now Panasonic have said to Vestel go source the parts cheaper now you don't have to build then to our original specifications.

This is the order of quality/reliability:
Miele/Bosch(Neff/Siemens)/LG/Samsung/Whirlpool/Electrolux/Indesit (what a mistake to my Whirlpool are idiots)/Haier/Beko/Anything by Vestel (Panasonic/Servis/loads others)/Rest of the Chinese crap like Midea,Homa,Hisence,etc

People moaning why they are only offering 2 years warranty now when before you would get 5, 10 and 20 previously and I can tell you why.

So many people have brought the cheap one's that it causes a real problem at the top end because everyone has dropped a level or 2 in what quality they buy due to the world finances.

5 years ago this machine would have set you back £750 with 5 years warranty, 10 years ago this machine would have set you back £1000 with 10 years warranty. Miele incorporate inside their price the cost of providing an excellent warranty service and is the reasons why they are naturally the most expensive.

To compete in the market they are having to strip out the warranty to even catch the mid range market now.

£250 for a Miele PCB that's cheap you use to pay £400+. What do people expect you have the Rolls Royce of appliances you expect then to charge £100 for a PCB ?, you wont want cheap crappy parts in your Roller.

Remember Miele appliance's don't use off the shelf parts they are designed by them and they are made in much smaller quantities to naturally they are much more expensive and to a much higher standard and quality.

A Vestel machine does have a lot of generic parts in them now. Off the shelf parts that do a job and not particularly well and not designed to work well with other parts that are fitted in the machine's either.

People sour easily off a bad experience. A PCB going can be down to a lot of reasons and same factor applies to all the brands.

This is a great brand and great product and a great price. I can easily recommend it and no I do not work for Miele though I have repaired many but no where near as many as all the other brands.

Voted cold, just for the attitude.

Wow, what a thread. I'm a big Miele fan but even I can see m5rcc is talking unnecessary nonsense just to support the brand.

All of you though, need to understand how warranties work and why cheap appliances often offer a longer guarantee period than premium models.

These Machines are good, I have had my Miele the same time as I have had my Y fronts, 20 Years, My Y fronts have turned yellow the Miele has not

nah basically I had already worked out you are unpleasant to say the least scottswaha wasting my time on you just isn't worth it, I would rather expand my life with some more interesting that the crap your coming out with. Proper 12 year old stuff comes from your keyboard "didums" god sake grow up, so condescending you are.

It is not really such a "big effort" if you are somewhat computer literate, I take it that you are not, did we still not get passed two finger typing? ahhhh didums. But, do Take some credit yourself. Because you certainly went to some effort to dress all things meile up, including some 'nice' claims to authority, looking up statistics etc...in your enthusiasms for a washing machine.
Perhaps some would find this silly or being a fan boi fan of a washing machine, so much so that you 'enthuse' over it also a bit silly.....I do.
But you go on making your snide little comments avoiding addressing the facts that I posted. You're not winning anyone over, far from it..
Anyway, tell us all, what motivates YOUR enthusiasm for a washing machine, do you work for miele?

​Adam Johnson is from England and we all know what he did.

Unfair comment.....

Woh! man that's some effort there to quote so much.

scottswaha everyone reading this thread has realised that you have beef with Miele, we get it but going this length is a bit silly tbh I could come back with a lot to your amazing effort to separate my quotes but I won't ill let you be in your anti Miele stance and I wont correct you with facts because you will just come back clutching at even smaller straws. You are going to some amazing lengths to disregard anything postitive people can give to this thread because you hate Miele.

It was a dell. I could of upgraded for £250 to make it current but chose to buy an apple instead. My point was about premium brands, they are the same products but should be better build quality and perform better(not that they all do).

?? :neutral_face:

My 17" Dell Vostro business laptop cost £360 and now runs Windows 10 and is still going strong after 7 years. May be you were unlucky or purchased a poor quality product.

Obviously you don't like the way Miele operate but you could really say the same about many premium brands... When I look at any object I look for value not just cost. I had a windows laptop that cost £380 and lasted 2 and a half years, then brought a mac book pro at £900. Its now 5 years on and its still going strong and is running current software. So I see the macbook pro product as better value. The same applies to the Miele range, If you buy the base models which are comparable in price to the Hotpoint machines then expect them to be the same quality, you will be impressed. Obviously all products can go wrong so your experience is different than mine.

I cannot afford to buy cheap appliances. The cost of repairs and replacement is too high.

May be the product is covered for 20 years.

"You get the Miele Quality Guarantee with this appliance. Tested for the equivalent of 20 years use, it's ensured to live up to Miele's high standards in the industry. You can rest assured you're taking home a quality product."

A guarantee is usually given with the product you’re buying, for free. It’s a promise from the trader or manufacturer that they’ll repair or replace the item, or give you a refund, if it becomes faulty within a certain amount of time.

So, if it breaks invoke the guarantee.

A warranty is a term of a contract between you and the trader or manufacturer. It can also be used to describe additional protection given to you when you buy a product.

In this case the guarantee is better than the warranty.

Confused?

But of course, you will be above all of this but we will still get your 2 penith.


So what.
Done that for House of Fraser, ran a store and a subsequent engineering degree.


So why does meile imply that their machines will last 20 years yet give only a two year warranty, the minimum legal requirement?



Of course, taking no account of the price and value



That's all well and good, but why does Miele still imply that their machines will last 20 years???



Well unfortunately, the pcb fitted at £300 plus makes for an uneconomical repair. To suggest that this board is worth £250 is a complete lie, when it is probably mass produced in a Chinese plant for a few quid, just like the Beko ones.


Overpriced mediocrity and miss-leading claims.

Illogical. If the machines are really designed to last 20 years and the design is successful, then a 10 or 15 standard warranty is not going to cost Miele a penny as they won't break down will they? I clearly do not understand.
Please explain your logic using 25+ years experience and educate me.

Designed to last 20 years. Design successful. All machines last 20 years. Cost of a 10 or 15 year warranty = zero as it would never be used. Why offer 2 years?

Are you saying the Miele will break down and this is why they offer just a 2 year warranty?

At least the Vestel Panasonic machines put their money where their mouth is and often offer a 6 year warranty.

If Miele gave a 15 or 20 year warranty as standard on the machine, and I was looking I would buy. With a 2 year warranty, no way. I equate the warranty period to the confidence a company has in its product and is willing to bet on.

In 20 years does the water and electricity consumption and temperature of washes come down, or is the technology stagnant?
Is a 20 year old machine the top A rated? Is it even economical, or does the cost of running it outweigh the continued use?
I do not know. Does anyone have any figures? How much water, electricity etc does a 20 year old Miele use compared to a modern model? Cost-benefit analysis anyone?

Change a 20 year old car and fuel consumption may half. Far more features. I wonder about Miele products. Do 20 year old models have silk wash or "hand wash" programmes?

Don't work for Curry's nor Miele nor a competitor.

Was looking for a Miele to recommend to a friend and found this deal.

Given that you are so scarred by such events, why don't you sue Miele?

No - I want reliability and a wash at the first time of asking. Beko does not offer that.

Wow finally someone who sounds like he's talking some sense.

Because they don't want amateurs like yourself messing about with their products...

You'll be instantly corrected by the "in-house engineer" with "four years experience". Get your tin hat on...

Been reading this thread with some amusement. So much slating its unbelievable world is turning into one big troll as everything thinks they are right.

I been in the whitegoods trade for 25+ years and I can tell you Miele are THE top brand for quality and engineering.

You put a 2 year warranty Miele and a 6 year warranty Panasonic in front of anyone in the trade and everyone will walk to the Miele. Why not the Panasonic ? because its made in Turkey by Vestel and now Panasonic have said to Vestel go source the parts cheaper now you don't have to build then to our original specifications.

This is the order of quality/reliability:
Miele/Bosch(Neff/Siemens)/LG/Samsung/Whirlpool/Electrolux/Indesit (what a mistake to my Whirlpool are idiots)/Haier/Beko/Anything by Vestel (Panasonic/Servis/loads others)/Rest of the Chinese crap like Midea,Homa,Hisence,etc

People moaning why they are only offering 2 years warranty now when before you would get 5, 10 and 20 previously and I can tell you why.

So many people have brought the cheap one's that it causes a real problem at the top end because everyone has dropped a level or 2 in what quality they buy due to the world finances.

5 years ago this machine would have set you back £750 with 5 years warranty, 10 years ago this machine would have set you back £1000 with 10 years warranty. Miele incorporate inside their price the cost of providing an excellent warranty service and is the reasons why they are naturally the most expensive.

To compete in the market they are having to strip out the warranty to even catch the mid range market now.

£250 for a Miele PCB that's cheap you use to pay £400+. What do people expect you have the Rolls Royce of appliances you expect then to charge £100 for a PCB ?, you wont want cheap crappy parts in your Roller.

Remember Miele appliance's don't use off the shelf parts they are designed by them and they are made in much smaller quantities to naturally they are much more expensive and to a much higher standard and quality.

A Vestel machine does have a lot of generic parts in them now. Off the shelf parts that do a job and not particularly well and not designed to work well with other parts that are fitted in the machine's either.

People sour easily off a bad experience. A PCB going can be down to a lot of reasons and same factor applies to all the brands.

This is a great brand and great product and a great price. I can easily recommend it and no I do not work for Miele though I have repaired many but no where near as many as all the other brands.

It's "Miele"

The machines are 'okay' and an 'okay' machine might last a long time, the problem is meile are not asking 'okay' prices. There is a ridiculous claim or suggestion that they will last 20 years....
Sure, they have some good design features that you have to pay for. But, what is the point when a key component will not last more than 5 or 6 years and cost £300 to replace, an inflated price. I am not alone in finding this out and I did not wake up one day and decide to hate on a washing machine manufacturer for no apparant reason.
Maybe, once upon a time, they were all that, now they are mediocre in terms of quality but at high end prices.

I HAVE NO NEED FOR A WASHING MACHINE AS I NEVER WEAR THE SAME ITEM MORE THAN ONCE. AND IF I NEEDED TO WASH ANYTHING I WOULD JUST DRAG IT IN THE WATER FROM BEHIND MY YACHT !!

Have I just been lucky with the matching dishwasher and tumble dryer too? All bought at the same time? All heavily used with a growing family? I think you have been the unlucky one. You have my sympathy.

I thought you voted hot for the sheer entertainment factor of this thread as opposed to the deal.
That's an idea for HUKD - 2 votes - one for the deal and one for an interesting thread. :wink:

Our Miele has a 10 year guarantee. Its a decent enough machine. In hindsight, I'm not sure I would get another as I simply don't see the point of having any sort of consumer appliance like this for so long. In 10 (letalone 20) years time, it will be looking very old fashioned.

But sheesh, why can't people think - "Not for me, I'll move on" rather than embarking upon personal slants.

I've voted hot as the price for the appliance is good.

More nonsense bordering on complete lies you even contradict yourself within the confines of your own paragraph. You are basing your own judgement it seems, purely on luck, your washing machine has not broken down and thus we are wrong and trolls. Maybe a crystal ball would be just as good.
So what are you, a Miele Troll who jumps on everything you consider disparaging about miele because, you either work for meile or won the lottery in terms of getting a machine that lasted a little bit longer. We even have a product repair engineer who works on Miele and He would not recommend them for precisely the reasons discussed.
I guess, that most commentators are "trolls" then since the vast majority here dismiss Miele as overhyped and overpriced.
It all comes down to Miele's bogus persistent claims that their machines will last 20 years. They stop their misleading claims, I'll shut up, how's that Miele Boi?
By the way, maybe you should get a job repairing washing machines with glue and some string as you like to brag about in your comments. Miele do not even give out circuit diagrams descriptions or codes for reprogramming. By the way, you cannot really reprogram a microprocessor memory code using some glue and string, but do let me know when you succeed, I am all agog.

Nonsense. They are not any more reliable than any other machine but trade on what they used be like. Miele are a rotten deal.

I have never had a Miele, got a 10 year old Siemens washer getting a bit old and tatty now, so expecting to replace soon, was planning on AEG, as Siemens is so expensive now, but after having a complete nightmare with both AEG and John Lewis with my 18 month old 600 quid heat pump tumble drier still not fixed after well over 6 weeks now), I won't consider any Electrolux/AEG/Zannussi/ or the John Lewis rebrand of their products ever again, the Serviceforce engineers are incapable of repairing a clothes peg so I was looking at a couple of Miele products until next door surprised me when he told me the engineer has been out 4 times in just on 2 years for theirs, with similar tales of clueless staff, no-shows and long waits for parts nearly but not quite as bad as I am experiencing now! I had seen the van once, but thought it was for something else!

Their 10 year guarantee is certainly getting a work-out, but at least its got one.

One thing for certain, NONE of the big name brands are standing up to their former reputations now, as ever if you are lucky and need no repairs its fine, but you can't count on it, and one test before buying is see what the customer service track record is - if swift easy repair are non-existent, and they expect you to spend day after day waiting, more failures to turn up and "engineers" who don't even know what error codes mean, let alone how to repair them, you might as well buy cheap junk and get messed around for less money.

There are several familiar posters here who jump on any Miele washing machine thread and post negative comments. Mostly they are a couple of isolated users who experienced a fault (one of whom I know had a simple fix - a relay and fuse <£5 parts - i know as I had the same fault and fixed it myself, my Miele is now 15 years old and good as new.. he took his to the tip and subsequently dedicated a lot of time trashing the brand). So sour grapes, can cause bias, and one chap is clearly just a boring troll.

Soooo...our Miele washing machine (came with 10 yr warranty) is in its 20th year! Yes that's right it has lasted 20 yrs...and nothing has gone wrong with it..so all that BS above about parts on it not lasting for 20 yrs...is exactly that! So I guess we got the one golden sample control panel :wink: or maybe, more likely your unlucky and everyone else is having a great time with their Miele products...hence the brilliant ratings!

Our Miele vacuum cleaner...in its 5th year...no issues whatsoever.

Will always buy Miele again because generally in life you get what you pay for.

Deal voted hot as it is cheaper than elsewhere!

One of these deals where you just want to read all the comments regardles if you need a washing machine or not.

The problem is, Miele say they test their machines for the equivalent of 20 years...
Why is the word "equivalent" misleading?
Take the control pcb, testing this for 20 years of washes in say one week is not the same as 20 actual years, 20 actual years of moisture ingress and corrosion.
The control pcb failure is the Achilles heel of any washing machine, Meile inflate theirs to the £300 pound mark fitted, this is an uneconomic repair and would mean the scrap heap.
No way will the control panel last 20 years, lucky if you get 5 or 6 years.
Miele know this, but continue the deception.

Because, it is only another way of looking at it. You pay for an item and a manufacturer has to consider the likely costs of service during the warranty period.

I do not accept your stance. If machines do not last the 20 years, it is poor design - their design for 20 years failed. What is the designed/accepted failure rate? Is it a poor 5%? If so, 95% should last 20 years and so they should offer a 20 year warranty. It would only cost them for their failure rate of 5%. This 5% cost should be be built in to the price. This is what others do. It is an insurance based calculation.

But looking at the extended warranty costs from Miele, they are either charging ridiculous prices or expect failures within 5 years.

I do not accept this argument. If designed for 20 years and expected to work for 20 years, providing a 20 year warranty would cost nothing. I suspect they are designed to last for 2 years and may last longer and if lucky will last 20 years. Many low cost goods last 20 years.

Can anyone recommend a brand/model which has a decent warranty, reliability record and does the job - ie. cleans clothes really well?

Any advice or suggestions gratefully received

This is a misunderstanding on your part. Miele DESIGN their products to last 20 years, they do not claim that every single washing machine they produce will last that duration.

2 years warranty is unusual for Miele. Typically their warranties are longer, up to 10 years for some models, and alternatively you can put your money where your mouth is and purchase their reasonably priced warranty extensions. It's beyond bizarre you would consider a company should provide 20 years of aftercare on a product costing £460.

I've read some of your other comments and they are misinformed. It seems you had a bad experience and there is risk with any product you buy, no matter how excellently manufactured. With Miele failures are an exception to the norm. Miele continue to be in the top tier of reliability, durability, and if you inspected the internals of their machines as I have done you would understand why - the engineering is mechanically exceptional.

It's true that they can be expensive to repair, but they rarely fail, and in all likelihood a Miele washer will last a very very long time (notwithstanding user error). Their claims of 20 years life are borne out by owners, certainly 15 years without any servicing at all is far from uncommon. Arguably it's a false economy buying cheaper washers as the cost of ownership averages out over the lifespan, and the Miele's are not only reliable, they perform very well indeed.

And I have a cheap dryer coming up to its 36th birthday - but a sample of one proves zilch.

Because it's not 'their' money, it's 'your' money. If they did that it would be too expensive and you wouldn't buy it.

Why can no one seem to understand how these things work? Same with your car, etc., etc.......

No, it's only 2 years because that's what they've priced into the machine! No warranty is 'free', it just has to be figured into the product's price or added after sale.

Can we keep this thread friendly please? A few comments removed because they look to be getting personal, no need for name calling and personal insults really, cheers!

Miele don't offer a long enough warranty for the price. Bought a samsung from John Lewis and they offered a 5 year warranty. Don't think they'd offer that if they don't believe in their products

Wow, what a thread. I'm a big Miele fan but even I can see m5rcc is talking unnecessary nonsense just to support the brand.

All of you though, need to understand how warranties work and why cheap appliances often offer a longer guarantee period than premium models.

The six years figure often quoted is theoretical, you'll have to get lawyers involved to prove your point which will be costly especially if you lose.

Exactly. If a company says they test their products and are confident that they'll last for 20 years, considerably longer than other brands, it might be reasonable to expect them to charge a higher price for their products. But for them to do that and then to also say that if you want assurance that it will last longer than just two years, we want more money in addition to that higher-than-average purchase price, is basically them charging for the longevity twice.

This depends on the company. For me it is to make a profit with honesty and integrity first and foremost.
I do not believe in misleading or cheating people. I accept I could make a much larger profit by doing so.
Unfortunately, I am old school and cannot get over my upbringing and realise this may be regarded as some as outdated.

Don't know much about their washing machines, but their vacuum cleaners are excellent.

Yeah, we already know that meile fiddles and missleads.

I hope it does go HOT so more folk will read this thread...watch the drubbing you get then miele boy.

:stuck_out_tongue:

Miele's 20 years is only the 'equivalent' of 20 years, which isn't equivalent...
Test it for unbalanced loads by throwing m5rcc into the drum.

Exactly....

Channel 5 can't afford me

Till it goes on fire...

Why do companies enter business?

By the way I think it should be Law that a large appliance has a 5 year warranty. To minimise waste.

Miele are a good company, who provide excellent washing machines and dishwashers, however if you buy a base model then expect it to last 5-8 years. Miele have had to make some base model cuts in order to compete on price. If you buy a base model of any brand it may only last 3 years. My point is if you can afford an outlay of £900 then in the long run you will probably save money as the top Miele models are going to last 15-20 years. The warranty provided with a Miele is very good and the engineers know what they are talking about. My parents have Miele appliances. I have cheaper brands and although the cheap brands have lasted well the performance of cleaning is nowhere near as good. I suppose "you get what you pay for" might actually be true!

So, that's why you have made a record number of comments trying to defend the 'wonderfool' Miele brand, okay...
But thanks for giving me the opportunity of warning others not to make the mistake that I did. Being taken in by the false hype for a wad of cash does leave a bitter taste in ones mouth.
Miele, never again.
Cheers.

Does this imply a lack of integrity?

"Our machines are tested for 20 years, honestly, you can trust us. They will last longer than other brands. I tell you what, we will give you a 2 year warranty (10% of expected life) and you can pay extra for an increased warranty period up to just 10 years, not even 20. How does this sound?"

This does not provide many people with confidence.

:confused:

I'm not here to win people over. Saw a good deal on this specific model. Period.

You are so 'smart', but guess what you have won few people over in your thread.
Fail.

Can someone explain if Miele claim their washing machines are tested to 20 years, why do they offer an 3 year extension to their paltry 2 year warranty for £149 or 8 year extension for £279? Do they accept customers will need this as their machines are unlikely to last 20 years? I note they do not offer an extension for a further 18 years. Do they think some will not last more than 2 years?

http://www.miele.co.uk/domestic/warranty-479.htm

Thank you for your contribution

Hardly that wonderful....I think 10p off some ice creams are more popular.

:laughing:

No, but I am truly sorry I did. I believed miele's hype, more fool me.

No, not opinion. My experience and many others...
But just look what a 'success' your wonderfool deal is,many folk are just queuing up to slate you and still not on the main page after 12 hours. Fail.
Admit defeat, most folk are wise to Miele.

No one forces you to buy a Miele, do they?

Your opinion...

Aye, but you come up with other childish BS, like a persons comments are not worthy because they haven't made as many posts as you.

Sure., But most decent ones do not hold you to ransom and make misleading claims forcing you to buy said inflated price part, do they.

Thank you for your contribution

I didn't bring tax avoidance up: you did...

Of course it does not. You started a childish comment that I had not posted a deal. Yes, it is a fact, I have not and do not need to. I can still express an opinion which you do not like.

Stating a 2 year warranty is poor compared to others, is a fact. Miele do not appear to have the confidence to put their money where there mouth is and provide a 20 year warranty on this machine. Exactly what is wrong with these statements? Just because they claim tested to 20 years, does not mean they will last 20 years. They warrant only 2 years. Anyone can make a claim. Back it up with a warranty.

Oh Dear, more nit picking irrelevance.

Oh dear. The (legal) tax avoidance debate...

They should!
Maybe when Costa pays it's taxes, Dave gets the boot for dodging or even those responsible for testing for horse meat
are punished, they'll get round to Miele. If only.

But to criticise someone who has posted a deal with negative heat and 49 deals when he himself has posted none, makes your argument null and void.

Only £100 cheaper? Find me a better deal for the same model today please...

There is no requirement to post a deal. I am sue you know this. I do not feel the urge to do so. The point of the site is no just to post deals.

I often comment within posts how to get a better deal. Eg get £50 profit for Sky television subscription.


The best of Bowie is a great deal.

BREAKING NEWS: Companies charge money in order to make a profit!

If it was misrepresentation they would be banned by the ASA for publishing that fact. Given that they have not, nor have been counter-sued by competitors for such a claim, can you please try again?

It was this one actually...

Again, where are YOUR deals?

Oh dear. They put a twenty year life cycle in under eight weeks.

Best deal ever... http://www.hotukdeals.com/deals/memory-bowie-best-bowie-4-99-prime-6-98-non-prime-amazon-2372177

So, what is Miele's claim then, that they test for the equivalent of 20 years? This is an intentional misrepresentation because it is NOT equivalent to 20 years. People will not realise the importance of it not being an actual 20 years but as I have pointed out, this is critical for the control panel, costing more than 2/3 of the purchase cost to replace. Miele KNOW this and set the cost of the part, which is massively inflated.

I'm sorry - you want them to test them for 20 years in situ?

That means we'd just be getting 1996's washing machines!

Wow you lots really need to get a life, including the OP. We bought a Miele, next model up from this, 2 years ago from John Lewis, but with a 10 yr warranty. I think it cost over £850 but it's by far the best washing machine I've ever used (in the UK).

I voted hot, but I didn't realise its only 100 quid cheaper than normal, and the 2 yr warranty plus engineer's comments are concerning. I'd deffo spend a little more and wait/get one with a better warranty.

How can it last 20 years, when the control panel is prone to give out long before that....Sure, keep replacing them and it will last the 20 years, the only problem with that is the part will be £300 plus fitted.
The claim that the machines will last 20 years is bogus because they are tested for the equivalent of 20 years, not actually 20 years in situ. This is critical for this component since it is prone to moisture ingress and corrosion. They will not be tested for even an actual week in situ, likely.
All these awards that you have been spouting on about are based on this 20 year lie. If a claim is known to be misleading then it should be assumed to be a fraud.
Do not buy Miele.

Yours is obviously lacking though.

Test it to 20 years....BS.
Test it to 20 years but give the minimum legally required warranty, two years....sure.....somewhat of a contradiction.

As do I...

Because their 20 year claim is bogus.
Sorry, I can only speak from personal experience as have others on this post. Miele sucks, I do not care if the pope in rome gave it his papal blessing. And, I'd definitely avoid any other 'award' winning appliances....

So they paid the media to write that? OK...

Typically, I would have thought to find a product that is currently on sale for less than it usually is....

It's called an "advertising" feature.

So again, why is it rated independently as the #1 appliance brand?

Mine is still going on its sixteenth year...

I have explained why the 20 year claim is bogus.
If you look above, you will see that an appliance engineer, who also works on Miele agrees with my conclusions.
Miele are trading on what they once were.

Much like your handle...

Of course people can express an opinion. No problem with that. But claiming opinions to be facts is something else...

The thread has run its use. Some people take comments too personally. People are allowed to like Miele and others can state they have a poor warranty duration compared to Samsung and Panasonic. The deal did not achieve much heat. If you want it, buy it and take the risk.

Looool!

Where's your deal?

Deception? Miele test all the models for twenty years use. A fact. Not a myth. Try again...

Look, I'm not going to repeat your nonsense about the overpriced rubbish that you are trying to fool people into buying.

We know how these things are fiddled...
No I'm speaking from personal and professional experience as are many others...
To suggest that this Machine will last 20 years is pure deception.

Such as...?

That is not a fact but an opinion. Try again...

That Miele is not a piece of overpriced BS.

The thread is completely full of your tripe and your disrespect to myself and others.

Please state where I have lied too...

I didn't start anything. Merely correcting people with "false facts"...

So why is still the #1 appliance brand? Why has it won countless awards? Why is it still recommended by the two leading UK consumerist websites? Please enlighten us?

You started the bad attitude making it personal you stilt walking numpty.

Come back to me when you have done a four engineering degree course as I have.
By the way, Did you see the other poster, an appliance engineer slating Miele.
So, it must be you who talks out of his backside...
My professional opinion, give up, miele sucks.

Yet you are?

Look, you might think that you are smart, but you are not winning anyone over with your mendacity and bad attitude.
Spell "fail" for me.

No just one who talks from their backside....

Proof?

I work on these and wouldn't touch one with a barge pole, they last well but parts are far too overpriced.

Spam boy? Where have I misspelled? Kindly point it out...

Because they had numerous recalls.


How predictable...


Is Honda's hybrid battery system. Comparable to any other warranty on any other hybrid car.

Voted hot as the idea of this site is to show an item at the lowest possible price and this is the lowest possible price.

To the troll - if you want a longer guarantee buy something else. Not rocket science and surely something even you can grasp.

Yes there is a schematic of the entire machine, but not an in depth one of the control board that would make repair of it possible down to its components or assist in fixing a broken track etc. There are many forums where people try and guess the function of components there in to hack a repair.

There is normally a cct diagram in a plastic packet on the back of the front panel, but the rest of what you say is true.

As a commercial engineer working on miele and many others for 25 years I agree with you. To those who have had good ones you are lucky. Cct boards around £250 door boot £75 far too expensive to repair.

Ours in its 15th year. Great machines. If and when it dies, will replace it with the same. Had 5 cheaper machines in the first 15 years of our marriage.

Miele say their washing machines are tested for 20 years but only guarantee for 2 years? So if it breaks after 24 months of use, you're on your own. Not very confident in their "20 year" longevity claims are they.

This is too expensive for a 7kg machine with only 2 years warranty. Cold.

Voted cold, just for the attitude.

Cold - far too expensive for its load capacity and measly warranty.

Do one Miele spam boy, you can get a job as a pedantic little school girl, for this, you are better suited.
Your own spelling is not all that.

Well mine and lot of other peoples did not, nothing like the mythical 20 years or even what you claim for yours.
Frankly, I feel lied to by Miele.

I do not know. I never have considered buying one. Toyota provides 5 years. If they offered less, I would not bother!

I have BMW and knew it only came with a 3 year warranty as this is all they have the confidence in. Yes, they are German and not reliable. They are over priced (but provide some sort of image in business). I have had 2 recoveries already. It was one consideration only when I purchased it. From experience, Mazda and Toyota cars were more reliable.

Xenophobia and buys German cars!

Update: 3 year warranty for Honda.
The IMA system (what ever that is) on your Honda is covered for material and manufacturing defects for:
8 years or 100,000 miles, whichever comes first, for 03YM to 10YM.
5 years or 90,000 miles, whichever comes first, for 11YM onwards Civic Hybrid, CR-Z, Insight and Jazz.

It's misspelling. Philistine...

I own a Miele washing machine too and its coming up to its sixteenth year :smile:

Rest assured, pointing out a miss-spelling will not improve Miele, it just makes you look like a spamming pedant, sorry.

I know the definition, hence why I said it.

Branching out to xenophobia now? Excellent!

How many years warranty do Honda provide on their cars?

"Hypocrisy", learn the definition. Poor grasp of English. Are you poorly educated?

Yeah, five years is all you will get, if you are lucky, because of course the warranty is only two years.
Miele and yourself will have you believe you are shelling out for a machine that will last longer, hence why they cost three or four times as much...

Why should I have to? You are typing, not talking...

I have never purchased a Beko. I purchased a Panasonic due to the 6 year warranty. Miele offer just 2 years, which shows they have little confidence in their reliability. If they really believe it lasts 20 years, they would offer a 20 year warranty as it would not cost them anything. This is obvious. If Miele said tested to 100 years, you may believe them.
Remember Miele is from Germany - we all know what VW did!

Spell it right - It's Miele...

No - you stated "This is such a great deal, look how "hot it is", or not!" yet have not posted one at all yourself. Hypocrisy in my book.

Well, I DID own a Miele and you are spouting Complete Nonsense.
I paid over the odds for a miele machine and it barely passed five years before an 'uneconomic' repair was required...
Pay with credit card and it will be guaranteed 'forever', more nonsense.
Do not be ripped off, Meile is only a label and not what it used to be..

This one provides 2 year warranty, which is what the post is for. On this product they do not have the confidence to offer more than a 2 year warranty, do they?

You simply state that you do not expect a washing machine of Miele's quality to have failed within the first five years (say). Very simple. But it'll never get to that stage.

As I said, I wouldn't worry too much. Stick to your flammable Beko instead

How is this relevant to the discussion of this being a poor deal from a company that has not the confidence in its own product to offer more than a 2 year warranty? Ah, you deflect from the issue.

Yes you do not listen.
There is a reversal of the usual burden of proof when the consumer is seeking a repair or replacement. After the first six months the onus of proof is again on the consumer. How will you prove there was a fault?

Do not waste your money, I bought a Meile washing believing the hype. Never again.
They are not what they used to be but will rip you off with over the top prices.
Cold...Sub zero.

Remind me how many deals YOU have posted again?!

Indeed they have and have done in the past...

Incapable of reading too now. Miele offer ten year guarantee on dearer machines...

Miele is worse than Beko - you've heard it here first!!

I own a miele vacuum cleaner,quality is not what you will be led to believe,within 12 months the metal hose started just uncoupling whenever it felt like it.. it was expensive , it failed within 12 months.
I wouldn't use miele again.

So great they will not provide more than 2 years warranty. This is such a great deal, look how "hot it is", or not!
Members have voted with their fingers.

Not doing very well tonight are you?

There isn't a time limit for making a claim under Section 75, however the statute of limitations in the UK is six years (five in Scotland) so this is the deadline you have to work to if you were to pursue a Section 75 claim through the courts.

Because they have built up their reputation over decades to be the best consumer mainstream appliance producer in the world.

I wouldn't worry about too much. Can't take much notice of someone who talks alot but has never posted a deal...

As they know their machines may fail and no confidence in their claims of being tested for 20 years.

Section 75 does not cover for 6 years. The onus is on the buyer to prove the fault was there when purchased. This is an expensive and uphill task.

They should record the number of hours use within the machine and guarantee to 20 years average use. But they will not. They only have the confidence their machines will last 2 years. Worse than many of the cheapest machines.

Chances are you'll never need to use the warranty.

We have the older version of this - cleans better on a quick wash than our other hotpoint does on a 2hr wash.

I only buy Miele appliances now. Buy cheap and buy twice (at least).

Had mine for 15 years from new. Not one issue...

I never said Section 75 would cover 20 years, but would cover six years which is more than a five last time I checked.

Miele offer ten year guarantees on their dearer machines.

It's only two years because they do not need to offer more.

I did and it lasted 6 years. So never again. 20 years are false claims. I do not think section 75 will cover for 20 years.
The guarantee is 2 years, not 10 and not 20. It is a poor deal. Miele do not have the confidence in their products to offer a longer warranty. Please explain why the warranty is 2 years only.

Panasonic offered 6 year warranty!

7kg load is small. 2 years warranty is all you get. If Miele claim tested to last 20 years they should put their money with their mouth is and offer 20 years warranty. Too expensive for a small load machine when others offer 5 years+ warranty.