I'm just about to go and pick mine up.

Anyone interested in some pics/list of major components?

UPDATE: Click here to find the details!:disappointed:

without wanting to start a debate, i just noticed some turn offs:

no USB C
no SSD

but yes GPU, CPU and RAM are excellent

Comes with a GTX 980, in case it saves anyone else having to go to the website to find out!

Cheap and cheerful case, those internals! Only two memory slots and both filled, PSU doesn't appear even to have an 80 Plus rating sticker on it, never mind bronze, very basic motherboard, albeit features don't matter to a lot of people so so what... but... assuming it's as advertised, you win, John Lewis, it's cheaper than anything I could build with those components, assuming I wanted to, especially including that Windows licence, and that three year warranty is welcome. If I could find out a bit more about the PSU, I would even direct a friend to buy it rather take up a chunk of my time off building it for them. Have some more heat!

I have looked inside, the specs are accurate, its a 2GB GTX 950M. Its not a laptop card, but not a GTX950 either, I think its made for this PC only, there is nothing else like it, closest think is the GTX 950 mini but even that is GDDR5 where as this is 3. It is worth the £229 with the discount but not much more, only good part inside is the CPU

Has no-one got photos of the insides or a dxdiag screenshot?

Bought one of these machines yesterday and the description on the JL site says "NVIDIA GeForce GTX950M graphics card can be enjoyed in 4K/UHD as well as spread across three HD displays". The photo of the rear of the computer also shows at least one HDMI port along with a couple of what I think are displayports and a full size DVI. The machine actually comes with one HDMI and one VGA. I don't think you could run three displays off that. Spoke to JL who really didn't seem to care, didn't apologies for the inaccurate description. Will return the computer for a refund.

Can you run dxdiag and post screenshots, I'm curious about the actual specs

Does anyone have one and able to open it up and post a photo. I'm curious to see how they put the 950M in a desktop or if its another mistake

I wasn't able to collect it until this weekend! I took the £600, that's a great computer for £229!

I did not get the email until 6 hours after DPD picked it up! Yet to call. Would I have kept it for £600....not sure.....ok then can I have it back?

Yes I got the £100. There's no point for me to ruminate about the £600 offer if I'd kept it as given the same set of circumstances if make the same decision and send the pc back. I don't do hindsight as it's pointless.i believe that if JL stocked the 980 version they would have fulfilled the original order. Even so I'm disappointed not to have the pc I ordered. Oh well

Same for me but got told as it was returned it had to be the £100

No resolution here. They're going to call me back next week.

So did you guys get an email offering a £600 refund if you keep the system or £100 if you return! Crazy. For £230 this is back to being a deal for me but I've already returned mine. Just been onto customer services about it who said they'd call back

£25 from JL on next online purchase. Happy with that :smiley:

I was told my the manager at JL that they don't stock the pc with the 980 card and they are correct. I do not see how they are able to fulfill the original orders. I still haven't received my payment back and that is annoying. But i dont see how they can supply any of us with a pc they have never stocked

​the posts listed appear to not include the graphics card

Everyone make sure and give a bad review on John Lewis of both the product and the service received

The "M" series of graphics cards are found in laptops. I imagine the "M" stands for "Mobile". It doesn't make any sense why this desktop gaming PC has one.

Info here.

I've been onto John Lewis too, by phone. It's been a nightmare trying to get hold of someone who can help, they keep telling me it's with the 'back end' and I have to wait for a call too. Though I did get a call from their social media team once I started tweeting them about it - they said there's an investigation going on and they'll be in touch once they decide what to do about it. Still have to wait for another call back though.

Has anyone heard from John Lewis yet?
This is my first time with John Lewis. What with the likes of Amazon, etc., I never thought to shop at John Lewis.
The first person I spoke to on the telephone couldn't have cared less. He said just to return it to the shop for them to sort out. I tried again and the second person I spoke to was more helpful in getting the facts and working out where to go with this, but I'm yet to hear what's happening. I was told they've passed this on to their customer relations department to try and sort this mess out, and to expect a call back.

I've never known JL to be so intransigent and obstructive in my life. It was almost impossible to speak to a manager. He actually refused to talk to me until I absolutely insisted. I did record the conversation but I'm upset with myself that I didn't record the conversation with JL in the evening of the 5tj when they absolutely guaranteed I'd get my order as agreed with the 980. U shall complain next week when I have more time. The manager refused to discuss why my order was not cancelled when they discovered their error.

It is, which also makes no sense but that is definitely what it says on the box

Isnt that gtx950M a notebook GPU anyway?

Although I picked it up I told them to come and get it and then if DPD does not loose it I'll get my money back! Bad JL!

Told I had to go and collect it so went in, looked at box which stated the same specs as those in the screenshot above and immediately returned it. Disappointing and annoying. Have submitted a complaint to vent a little off my frustration for all the good it'll do. John Lewis are usually great at this sort of thing too in my experience.

Just got off the phone to JL and they absolutely refuse to budge from the position that the item is not stocked by them and has never been stocked by them. I'm appalled at their brazen attitude and they still have my money.

They refuse to send me the pc with the 980 and manager won't speak to me

I getting nowhere with JL

I'm phoning them soon

Well done

Contacted John Lewis and explained the problem and that I had a screen grab of the old listed specs. They said they'll get the buying team to contact me, and said that they will try to honour the original purchase.

That is a copy of what I agreed to buy from JL

ASUS G11CB Desktop PC, Intel Core i7, 12GB RAM, 2TB

£829.95
+

Norton Security 2.0: 1 User, 5 Devices

£24.99
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Was £854.94

Save £5.00

Now £849.94

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View bundle and service details
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Product information

The gaming powerhouse ASUS G11CB Desktop PC is built with a 6th-generation Intel Core i7 processor and NVIDIA GeForce graphics for jaw-dropping, uninterrupted gaming. With customisable 8-million colour LED light effects and pulse mode for a personalised set-up, spectacular cooling system protect the hardware and low noise level for added enjoyment.

Designed with LED
Looking to outer space for inspiration and infusing Mayan elements into its design, the G11CG desktop has a variety of LEDs spread across four areas of the chassis. Showcasing up to 8 million colours, these ambient lights can be adjusted to match the game you're playing.

Powered to play
The PC is powered by a 6th-generation Intel Core i7 processor and 12GB of RAM for smooth running of intensive applications and seamlessly multi-task between pages and programmes. Its NVIDIA GeForce GTX 980 graphics card can be enjoyed in 4K/UHD as well as spread across three HD displays.

Serious about sound
Asus' SonicMaster technology is developed by a team of audio engineers who expertly balance high-quality audio hardware and professional-grade audio software to ensure the best possible sound quality. Combined with speakers developed with renowned experts at Bang & Olufsen, you'll enjoy a wide dynamic range with rich bass and sharp treble, whether you're watching movies or listening to your favourite music.

keeping it cool
The G11 has 8 built-in vents to facilitate the air intake and heat dissipation. They're positioned on the sides and at the front to ensure the hardware remains cool, even after hours of gaming.

Accessories Included
1x wireless keyboard and 1x wireless mouse

Bluetooth Enabled Information
Yes

Brand
Asus

Camera (front-facing) Information
No

CD/DVD/Blu-ray Drive Information
Blu-ray read/write

Computer Support Helpline Information
Free 90 day computer support

Dimensions
H44 x W17.6 x D42.2cm

Graphics card Information
NVIDIA GeForce GTX 980

Graphics card type Information
Dedicated

Hard drive Information
2TB

Memory (RAM) Information
12GB

Memory Card Slots Information
6-in-1 card reader: SD/SDHC/MS/MS PRO/Xd/MMC

Model name / number
G11CB-UK015T

NFC enabled Information
No

Operating system Information
Windows 10 (64 bit)

Ports Information
4x USB 3.0, 4x USB 2.0, 1x USB 3.1, 1x Headphone, 1x Microphone, 1x central bass, 1x right speaker, 1x left speaker, 1x Mini PCI-e, 1x PCI-1, 1x PCI-16, 1x RJ45 LAN, 1x HDMI Out, 1x VGA Out, 1x Line-In

Processor Information
Quad-Core Intel Core i7-6700

Processor speed Information
3.4GHz to 4.0GHz with Turbo Boost

Screen finish Information
N/A

Screen Resolution Information
Not applicable

Screen size Information
N/A

Screen Type
N/A

Sound
ASUS SonicMaster

Touch Screen
No

TV tuner card Information
No

Type
Tower

Voice Recognition Information
No

Wall Mountable
No

Weight
9.7kg

Wireless Display Information
No

Wireless networking
Wi-Fi- 802.11ac

Delivery

I am really surprised by JL's behaviour here.
I have ordered and it is ready for collection from 2pm tomorrow.
Since I ordered JL clearly know they have made mistakes as they have at least twice downgraded the online description.
Why are they not contacting me to advise me of their mistake?
They are going to let me waste my time / parking fees, etc to turn up be 'surprised' that the item is not what I ordered.
Surely it would be more professional / honest / simply the right thing to do to contact me and fess up and offer to cancel the order.
Their approach is disappointing. As a regular JL customer I am going to be likely to widely share my disappointment.
Poor show JL.

I'm pretty sure that under the law they are required to fulfil the original order once the contract had been agreed. Prior to that any price of an item is called an invitation to treat. In my opinion JL are in breach of contract.

Exactly the same has happened to me. I just made a special journey to waitrose Hexham and found my pc is a 950 and not 980. I actually called John Lewis last night and I was assured that I would be getting the 980 gpu. I did cut and paste the original specifications when I ordered. So when I get home I'll be getting straight on to JL. Even worse is that I won't get my money back for up to 14 days

I collected mine yesterday from JL Ipswich, noticed the difference when excitedly plugging in the monitor with a choice of VGA or HDMI not what is pictured still on the web site today (6/4/2016). After two long conversations I said for JL to arrange pickup and a full refund, not a problem it will take a week before pickup so I will not get refund until after that! Not happy!

Did you still take it? Should have refused it and asked for a PC that meets the specs you ordered

Did anyone get a screenshot of the old specs?

HAHAHAHA i new it! what a bunch of plebs at JL!!!

So the GTX 980 was too good too be true after all... Even the blu-ray writer is DVD RW!

What kind of wizard copy-pastes incorrect item descriptions? I've seen this happen a lot with PC World, but this is a first for John Lewis (in my experience)

Oh dear. Just called John lewis and it's too late to cancel my order, sigh. What did you guys do just hand it straight back for a refund?

Well that's a colossal error, what a shame.

Thanks JL just picked mine up and yes it's a 950

Yeah this was was I was afraid of. Bad John Lewis!

Glad I did not order now!

I've ordered mine yesterday evening, shipping within 5 working days...definitely interested if the specs are as per the description!!!

Many thanks

edit: I think I'm going to return it -_-'

What a shambles! Mentions 980 and then 950 later on.

They've updated the website too with that spec by the look of it

Looks like they'll be having them all returned!

John Lewis has messed up here! It has a lowly NVIDIA GTX 950M (2 GB) - not a GTX 980 (4 GB) as advertised.
It also has a DVD rewriter - not a Blu-ray rewriter as advertised.

Specification:
GPU: NVIDIA GTX 950M (2 GB), with 1 x HDMI and 1 x VGA output.
CPU: 3.4 Ghz I7-6700.
Memory: 12 GB DDR4 2133 (4 GB + 8 GB).
Motherboard: Asus H110-I/G11CD/DP_MB.

I can't see the motherboard properly, because there's a warranty sticker over the case opening.

I am only interested because I hesitated too long. :disappointed:

Definitely interested. Picking mine up tomorrow. Cheers.

That would be great, particularly interested to know what the motherboard is. Short of running Everest, perhaps it would say in the bios. Have fun with your new computer! :smiley: Would be very happy making to know people scored a bit of a bargain! :smiley:

Yes Please ive ordered mine for delivery and order is processing

Yes, ordered for delivery but it'd be good to know what the spec actually is.

Yes plz

This is an amazing price, anyone in receipt of it yet?

I'm got getting into a debate about best gpu. This is a stunning deal. Why are so many people on here so quick to put down these cracking deals. Bottom line is you couldn't build a PC with these specs for anywhere near this price. Oops that opens a can of worms. Get ready for all those who say they can. I already push my 970 effortlessly to 3840x2160 on most games so the 980 will be a dream

Yeah Cuda cores can be used a fair bit by Media Encoder and Premiere, but it's still not as important as a decent CPU for sure. For GPU you're right, Nvidia is definitely the way to go for a workstation, and don't bother with any of the ridiculously overpriced 'workstation' quadros or anything. All they do is have a couple of 'industry standard' things, maybe 10bit reproduction and a lot of cuda cores - You can have the same in a high-end GPU like a titanX or similar for a quarter of the price of a quadro.

Irrelevant if you pay with a credit card

Out if stock sadly. Great find though!

oos, ah well, wasn't 100% sure whether to upgrade, ah well, will stick with my 2 year old r9 280x and fx-6300 config

oos

Does anybody know if the mobo supports SLI?

Damn, OOS

Go for it!
If I had the money I would buy this, it is lovely.
An SSD will improve it but it will work fine without one, once you know more you can spend some money on an SSD but you don't need one to start using this straight away.

Also, note this _doesn't_ come with a screen.

I took the plunge too. Will report back if the order is honoured. Here's hoping. Now just need to get my HTC Vive order in! :wink:

I've bought one. Well I couldn't miss out on this deal. It's ready to collect tomorrow from my local waitrose. Let's see what happens. I wouldn't have got this anywhere else apart from JL. They are superb and if any of the specs don't match they will take it back without any problem.

This is an incredible deal and the price has to be wrong. A 980 is £500 alone. The combination of that coupled with the i7 put it over £800. Get this now. This is not a mid range gaming PC but it's a high end machine with the best gpu you can buy. I've just bought a gaming PC with a 970 but I'm sorely tempted by this.

I have to agree with others and this needs to be purchased as it is a bargain of a mis price.

In my experience, John Lewis honour mis-prices. Go for it!

This is a little pricey for me.

I'm looking for a pre-built with i5 6600k, 4gb Gtx 970 if anyone knows of any good deals available.

The i5 version with the 950 card is £899 at PC world. It worries me that JL will ship this Version rather than the i7 980 one shown on the website

This is not a mid range gaming PC but it's a high end machine. Anything with an i7 and the best gpu on the market can't be mid range

Actually a decent Nvidia card is useful for video editing if the software supports gpu acceleration (many do)

Worth noting that there are a couple of other options at JL for this spec PC but just without the gaming graphics card, resulting in up to £200 saved

Hmmm 4k... A pc like this will manage, but rendering would be pretty slow. I stand by my original suggestion. More cores the better!

I recently bought a 5820k, a MSI X99A mobo and 32gb of ddr4 RAM for my workstation PC at work, came to about £630 overall. Id recommend something like that (with a cheap graphics card - No need for a gaming one like this) and case for a full build..

Unfortunately that's what this PC is really, just a mid-range gaming PC. I wouldn't recommend for a workstaiton.

Hope this helps!

I've built this on PC parts picker for £100 more than JL are charging.

It sounds like a great deal but it's already been said that I'd rather pick my own set up would contain minor upgrades, like making the ram 16gb rather than 12,

I agree that JL has almost certainly misprinted the specs. I think it's typical for a non-specialist site, like JL, to mess up the technical specifications of PC products. Just look at this Asus desktop (http://www.johnlewis.com/asus-rog-g20cb-gaming-desktop-pc-intel-core-i7-16gb-ram-2tb-black/p2531249?imageCount=4), also listed on JL, which is almost same spec as the one in OP, besides 4 GB more RAM, a snazzier case and, laughably, a GTX 960M GPU, which is a laptop graphics card lol. And this PC is listed for £1299.95 so my confidence in JL pricing the OP PC correctly is very low.

What concerns me is that the page states the ASUS G11CB which is the cheaper, mid-range rig with a GTX 960. But then the specs say a GTX 980 which supposedly only comes with the ASUS G20CB. Hopefully just a typo

Strange amount of RAM for that chipset. 8/16. But a random triple channel number means someone decided to cheap out.

There are so many versions of the G11CB, it's bewildering, but the John Lewis variant, the UK015T, appears to be unique to John Lewis. Hope it's not a mis-spec or a misprice, I have my fingers crossed for those interested in it. I will tune back in, tomorrow!

Well that's not strictly true (about it not being a decent gaming PC). A pretty decent gaming machine could run an i5 and a GTX970. I think for the average user i.e not an overclocker or expert this has enough power to run most games decently. Admittedly the fact that the card is no longer available is a worry :/ I'm running an old i3 3570k and a 660TI so this looks great for an instant upgrade. I only say this as the cost of getting everything upgraded to Skylake etc would cost me more than this and, although I build my own PC's, I'm am definitely not a power user. The 3 year warranty is attractive too

Edit: 12GB of RAM is super weird. 8 + 4??

The GTX 980 is likely the Asus branded reference card. They're probably not shipping/manufacturing them anymore as it's an unpopular choice with GPU customers. The reference card is quite nice though and could still have competitive overclocks (1500mhz), it just lacks guaranteed boosts and slightly higher temps. The big advantage with reference is it uses a blower to dump heat out the back of the case. (Edit: Don't overclock with that crappy PSU :smile:)


I agree about the RAM (that is weird unless DDR4 ships in 6gb sticks?), and obvious cost-cutting measures everywhere, but a 980 Ti is asking a lot :stuck_out_tongue:

Not for me...its trying to be a gaming machine which it clearly isn't. For the money it ticks the box but look closely boards poor, not a k chip, not a ti card for a bit more yiu could have had so much more and 12gb of ram very strange. Spending That money do it properly

Does anyone else share a concern that this maybe a misprice?
The ASUS G11CB on Currys website is i5-6400 with GTX 950 for £899 - before even thinking about warranty and JL customer service benefits.
If it is a misprice will John Lewis cancel order or honour deal?

I guess I just have the mindset that USB-C will take quite a while to become readily available so most users won't find much benefit from having one on a desktop.

Would people in the know recommend this over say using a company like chillblast or Scan and getting something lower spec for similar money but overclocked and getting their expertise?

​Good point

£815 with flubit elite

I need a gaming PC, was looking to buying separate, but was worried about building it up. is this a decent spec that's future proof for a good few years gaming? I might swap out ram to have 16gb and add an ssd, but is this a decent base to work from? also is the gfx 2gb or 4gb?

I'm baffled, that's sensible advice. Adding an SSD (250gb min) is ideal for Windows, your favourite games and most applications. Any media, download folders and less critical games will be quite comfortable residing on the hard drive. Not using an SSD on a PC with these specs is criminal.

So who here has gone and bought one?

Like my post so that i know. :stuck_out_tongue:

I have a Nexus 6P which has a USB-C connector. It comes with a wall plug that also has a USB-C connector.
Having USB-C on the computer means I wouldn't need to dig out the pesky USB-A to USB-C cable when I need to connect my phone to my PC - I can just use my regular USB-C charging cable!

This is an outstanding deal, the graphics card alone is >£400

Yes it is Oculus Rift ready (>GTX970)

3 year warranty. who cares if the power supply blows up. lol . I'd hope it will.

h170, so no overclocking?

without wanting to start a debate, i just noticed some turn offs:

no USB C
no SSD

but yes GPU, CPU and RAM are excellent

Anyone know if this is the latest Intel Skylake??

super specs here!

The ram is Ddr4 2133mhz as stated on asus own website.

Yeah, those clueless people, just like those that don't know it's HUKD..... :confused:

:smirk:

Heat added OP :smiley:

amazing price considering the CPU and GPU can cost £650.

That's what I was thinking tbh picture is a bit misleading. That's still a great price though if I had space I'd be all over it

Is the monitor included? That's a great price for a machine with a 980

There's no harm in asking something you don't fully understand.

what card is it? i know its a 980 but which one?

Seems very decent price wise, just grab a 120gb ssd for the OS and youre flying.

Case isnt the best, are any parts customised or all standard?

Clueless people... before you buy anything research it, asking on HDUK is not ideal.

I know nothing about pc so looking to buy a build gaming pc i noticed somebody say a ssd is a must buy what will that do for the pc as its already got 2tb and will this run Oculus rift ?

I'm editing 4K video from my Panasonic Lumix, my i5 Sandybridge Dell Vostro 260 can only take 8G RAM, which I have, along with SDD. Looking for a speedier PC. Using Adobe Premier to render to H264 and H265.

Any good for video editing?

Excellent Desktop. Upgrade as much as you like and do not forget you get the 3 Year warranty from John Lewis which is just amazing for this price. Super HOT from me :smiley:

Problems reported with GPU's messing up after Nvidia latest driver update.

They have messed up three drivers in a row now.
Buy with caution.

https://forums.geforce.com/default/topic/927078/official-364-72-game-ready-whql-display-driver-feedback-thread-released-3-28-16-/

Comes with a GTX 980, in case it saves anyone else having to go to the website to find out!

beast of a machine for the price a ssd is a must and there cheaper now than ever

Tempted to buy this and upload myself to it. Anyone know if this machine is powerful enough?

The spec suggests it's capable of driving an Oculus Rift but I'm not sure about the HDMI side of things. Anyone know for sure?

Thanks OP. I've just ordered one for collection tomorrow.

There are a number of questions about this PC, and I should be able to answer them tomorrow...

There are H170 motherboards with 2 slots and H170 motherboards with 4. The G11CB appears to have just 2, both occupied. I don't think it will be a deal breaker for most users, it's still a very good price.

Excellent for the money, if I were after a gaming PC I would buy this and an SSD to go with it - the CPU and GPU cost £700 on their own, so £829.95 is brilliant!

John Lewis description is lacking. We need clarification on the specifications, which even the Asus page doesn't help much with as it give multi options!

Memory
4 GB Up to 32 GB
DDR4 at 2133MHz

good find op, heat added

Cheap and cheerful case, those internals! Only two memory slots and both filled, PSU doesn't appear even to have an 80 Plus rating sticker on it, never mind bronze, very basic motherboard, albeit features don't matter to a lot of people so so what... but... assuming it's as advertised, you win, John Lewis, it's cheaper than anything I could build with those components, assuming I wanted to, especially including that Windows licence, and that three year warranty is welcome. If I could find out a bit more about the PSU, I would even direct a friend to buy it rather take up a chunk of my time off building it for them. Have some more heat!

Oh,fair enough. Just thought the DDR4 comment was weird.

Wow a well balanced well priced machine pre built. I must be dreaming! Now do I spend my bonus before I get it April end... How much will it be...

Mobo is a Intel H170

I was referring to the price of the PC, Not its relative performance. When you get pre-built machines at a good price like this, they tend to go big on the cpu and graphics, then use crappy low quality RAM, PSU and motherboard to make up for it. This one seems to be quality all the way (although, i can't confirm what motherboard it is using).

Either way, I heated and even mentioned it's a pretty powerful PC at that price

Aside from the RAM config (12gb vs. 16gb) it looks relatively close to this model: https://www.profesionalreview.com/2015/12/04/asus-g11cb-review/
12gb is an unusual choice, surely it will lose dual channel mode if they selected a 4+8gb config?

The PSU is nothing special (Delta DPS-500) and I doubt it even has bronze efficiency, but you could change it further down the line. Cable management looks like a nightmare though in that cheap case with a 'gaming' fascia...

Assuming the RAM is DDR4, the PSU is at least 500W 80 Plus Bronze and the motherboard is not proprietary, this is actually an outstanding price. I would challenge someone to build a PC of the same spec for less. The money saved could go towards a decent SSD and USB C pci card and still compare to a custom build.

Heat from me and good find

The £50 discount code doesn't work, you sure about that?

Spec here: https://www.asus.com/Tower-PCs/G11CB/specifications/

Doing a rough calculation it seems a decent price but I'm not 100% sure