Merlin, sometimes cheap, but worst customer service I've experienced in a long time. I'll stick to Wiggle, CRC and Evans.
souljacker to Bazza71
13 Apr 16#14
Never had a problem myself, really fast delivery too
pete1696
13 Apr 161#13
For many who can't avert their eyes in time, yes!
Bazza71
13 Apr 16#15
Agree, but when a simple £12 chain didn't turn up, they refused to refund, or even send a replacement until 14 working days had passed, and then when that had passed, told me I had to wait until RM returned due to their system entering the wrong address. All other places I've had similar issues with replaced or refunded no questions asked. Shame, as I've had decent deals from them, but proof of the pudding is when things don't go as planned.
souljacker
13 Apr 16#16
Ah right, must admit I've never had to deal with customer services as everything I've ordered turns up next day, I use them a lot as they have some great deals on, but I suppose if something did go wrong and I had an issue like that it would put me off, fingers crossed it doesn't because it's the place I buy most of my cycling gear now :smiley:
Bazza71
14 Apr 16#17
Hope it's a one off for others sake, but as there's so many other online cycle stores now, they're off my Xmas card list. :smiley:
Opening post
Available in red or black in all sizes.
Usually £64.99 and next cheapest I can find is £35
17 comments
I do wish they'd standardise sizing! :confused:
But here's the size chart:
#Rule9 - http://www.velominati.com/the-rules/