if you read properly it says they pledge to give 10% of "their income" from you to a charity ...... it then gives you the option to choose one you like or support, which is imo fair enough as I prefer certain ones, just like most people. if you don't have opinion of where "their money/donation" should go, they donate it too their chosen ones. Hardly a dictatorship when you are being given an opportunity to have input and control over their donation , infact it's the very opposite of the definition of one! .......

Why do these MVNO's restrict to 3G when they use networks that have 4G? I'm paying EE £15 for 4Gb data and 500mins/Unlimited texts so this is clearly a better deal in terms of allowances.

The missus was bumped up from 12.49 to 19.99 3 months after joining.

Now with 3 half price 6 months.

Bunch of crooks this lot.

as per above comment - they are decommissioning these plans - and moving from EE to 3 network. TBH, the new plans on 3 are not that attractive and I am looking to switch.

This deal has expired.

To update anyone who may still be reading.

I am on this plan, and received an email this evening. They are switching me from 3G to 4G from as early as Mid June (three weeks) and everyone on their network will be switched by the end of July.

The only downside for some, is that they have told me that they are switching networks from EE to Three and that I will need to unlock my phone if it's locked to EE.

Update: Received a further email as they had promised. It looks like I have to choose one of their new plans (which aren't such good value).

Not happy :disappointed:

Had one of these sims about 3 hours and already unimpressed.

Activated sim online about 2 hours ago.. using in an unlocked galaxy s5. It says tpo up the top left when screen locked however can only receive texts. Can't make calls send texts or browse Internet.

Down loaded settings and tried manually but nothing. No g or nothing up by the bars.

Any ideas

usually takes upto a week to arrive they start charging the moment it is ordered!

how long does it take for the sim to arrive? Thanks

Have I missed something here? They do tell you about the charity donation and you do have a choice - don't buy their product. No one is forcing you to do anything. Numpty!

Nope, the two mean different things as I illustrated.

I would NOT recommend them! A friend of mine had this exact bundle from last May, in October they have sent him a mail stating that his bundle is going to change to one with 1GB data, 300m call, unlimited text for £15. He missed reading this mail (this part is his fault though) and kept using the data thinking it's still 6GB. As a result of all this he know has a bill for £600...
The worst thing is that customer support was not able to give an explanation about why his bundle got changed in the first place even while the old bundle of his (the one in this deal) was still advertised on their webpage
In all fairness it is in their T&C that they can change the package any time with a 15 day notice, but due to the fact that there was no explanation given, and their customer service was really slow and unhelpful I would recommend everyone to STAY AWAY from this company

tethering is not allowed :disappointed:
check terms and conditions

I've recently left TPO. Really bad customer service, network down even though EE was OK on mates fone next to me (countless times)! Was told several times over about 18 months that 4G was coming very soon. Phoning customer service is detrimental to your arm, holding the phone up for so long waiting in the queue. I would personally advise to avoid at all costs. Pay a little extra and go elsewhere

Eek. Now it seems to be EE but as soon as it changes, I'm bailing - Three signal is useless.

*edit: the below is irrelevant if they are moving to Three*

I'm on this deal and confirm it's great. I've had a really good experience overall. Their customer service was slow getting back to my email query but helpful when it arrived. I was on Three before but they moved my price plan up to £25 or so when I had been paying 15 for three years on the discounted 'one plan', posted here a while back.

Signal is much improved to Three. With Three I struggled throughout London to find signal, particularly in West London (zero signal throughout Fulham, despite there even being a Three store in Fulham Broadway station!).

Cons: If you want to use abroad, the process is confusing and loooong. It involves putting a large monetary deposit down (50 or more, I can't remember) and photocopies of proof of addresses and bills. I just couldn't be bothered in the end - I just hope I don't go abroad anytime soon!

Bargain and great deal, at least til an EE deal actually arrives - they are very expensive compared to other networks and only seem to offer decent retention deals to existing customers. This is a 30 day rolling contract, with 30 days notice needed so ideal even as a filler.

Yeah, i've heard plenty have got letters but i believe they were on the one plan, i'm just on a legacy ultimate internet sim could be different.. ill just enjoy it while it lasts

pretty sure TPO have changed from EE to THREE in Q1 2016. This has forced me to leave them as I get zero signal at home now.

Reference:
http://www.mobilenewscwp.co.uk/2015/11/03/the-peoples-operator-ditches-ee-in-favour-of-mvno-agreement-with-three/

I have since switched to Asda Mobile (EE)

lol, you are funny lol

Gb or GB loosely means Gigabytes and i think you know it :smiley:

Thanks for the link.

Not a good deal then :disappointed:

are you sure about that?
sounds like the one my kid is on, and we got a letter recently warning us that they're stopping doing that tariff and we're getting automatically switched to the next closest, which is double the price...
I'd have a wee check if i were you mate, save any nasty surprises with your next bill :wink:

Yes.

I thought they were going to be moving to 3 network for coverage?

You also don't live in a dictatorship because you're allowed a choice in the first place. Are you seriously comparing a SIM contract to real dictatorships where people can't choose their countries leader as compared to you just going to a competitor instead?

Gigabits (Gb) or Gigabytes? (GB)

Because behind the scenes they actually run on t-mobile not EE

like so many others soon you will get a email before end of your contract telling you about termination/end of their service network and closure with apology.

service is good when its good and really bad when its bad I listed them on hotdeals through top cash back a few years ago.Despite only being 30 day contract porting out is problematic and customer service impossible

Short question. I am 8 months out of my last 1 year contract, if I ask my provider for my PAC is that in effect giving them notice that I want to go elsewhere (depending on what I get as a retention offer) ?

Pity it doesn't cover my area of kent

I second that. Well mingey.

Great deals but nightmare customer service

Netword providerI

I have never had 4g personally. I have an unlimited 3g service with virgin mobile. I don't understand why 4g is even necessary with these stupid low data caps providers dish out these days. You could literally max it out in 15 minutes with one movie if you wanted to.

I used them last year for around 6 months (£15 unlimited everything plan). Terrible customer service. Porting was a pain. Any issues meant holding for 30-45 minutes and then being told it would be passed onto CS who would call you back. And they never did. Then they randomly decided to cut down the data allowance to 15GB with no notice at all. I complained on their facebook page and they still were unable to sort it out. For data you need to manually download settings, then often data transmission would stop. Then you would have to manually reset the settings. Which when you are on the road is a nightmare. They billed me wrong and I had to complains twice to get a refund. All in all a complete nightmare with protracted periods of no internet connectivity despite 4 bars of reception. Currently with EE and I have no issues with the same phone. Make of that what you will. But I would never recommend them.

We'll see how long this lasts until BT get their way and kick everyone off the EE network :smiley:

I asked T-Mobile for my pac code to get TPO or the life mobile deal also with 6gb data (life mobile is on EE and has tethering). Got a call from EE hour later who asked me about the deal I was going to, and offered me 6gb 'double' speed 4G data, unlimited calls and texts, tethering and unlimited calls and texts in Europe, £12.99p/month on a 12 month contract. Worth going through the pac code process - you never know - you might get an acceptable offer to keep you on - i had zero expectation they would even bother but apparently they had so many pax code requests for these deals it's caused a reaction

​you mingebag.

Moved my mum and her partner over from EE to TPO with no issues.PAYG
Moved my eldest Son over from Virgin Mobile with no issues 30 DAY ROLLING CONTRACT
Moven my middle son over from Virgin Mobile with no issues 30 DAY ROLLING CONTRACT
Moved the neighbour over from Vodaphone with no issues 30 DAY ROLLING CONTRACT
Would move myself but I am getting 600 minutes, unlimited texts and 1GB internet from VM for £7 which is more than enough for me

Considering Vodafone did a deal for 20GB data, unlimited minutes and texts for £20pm for a 12 month sim only, you also didn't get such a great deal.

Why do these MVNO's restrict to 3G when they use networks that have 4G? I'm paying EE £15 for 4Gb data and 500mins/Unlimited texts so this is clearly a better deal in terms of allowances.

I saw this deal. got my PAC code from EE then retentions called me and ended up with £11.99 for 4gb unlimited mins/texts 1month rolling

life are on ee too. in fact owned by ee

i just signed up to life mobile via broadband choices. 13.45 per month for 6gb Includes tethering!

Can the cold voters please comment why they feel this is a bad deal, I guess unlimited calls and texts and a monthly donation to a charity is such a bad idea??

Customer service is woeful, if you envisage transferring your number to TPO then be prepared for issues, you will be in a big queue waiting for them to answer.
Ive just transferred to life from top, would not touch them with a barge pole.

Network provider*

Network provider*

Freezing cold for this deal because of the provider

THERES A REASON WHY EVERYBODY SAYS THE CUSTOMER SERVICE IS A JOKE!!! AVOID AVOID AVOID THIS COMPANY! Proper dodggy!! Used up all my TPO minutes and remaining balance plus minutes and balance from another sim card just to transfer my number, waiting time was a joke! I lireteraly spent hours and days in waiting queue on phone just to get my pac code. The customer service is a disgrace! Avoid!!!!!!!Would never deal with them in a million yrs! AVOID!

just signed up for this had no problem porting my number had some issues with APN settings but customers services were helpful

good bundle at the price

I'd strongly encourage people not to deal with this company.

I have experienced some terrible customer service over the years, but these guys are a bit dodgy.

They botched the closing of my account, then starting randomly sending me bills over 1 year later pursuing me or a nominal debt that I don't owe to them. These things cause stress and can taint your credit history. I called them and they play on one's jaded memory to make life difficult for you.

Go with a different company.

ordered the for the other half, who is not bothered about 4g, but ability to use the voice portion is very importent, regretting it now after reading all the bad coments

What? In what possible way is that like a dictatorship? You can choose to buy a product and a proportion of that company's profits are given to a charity. You even get a choice about which charities benefit.

Do you stand at the tills in supermarkets demanding to know how the cashier plans to spend her wages before handing over your card? (Spoiler: The answer should be "No")

Should probably include the words "Sim only" or "Monthly sim" in the title to help anyone using the search function.

Because the host network (in this case EE) would charge the MNVO (in this case The Peoples Operator) more for access to 4G. This would result in higher charges for you the customer.

My phone is locked to ee will this sim work

6gb on 3g...genuinely is there any point? 2gb is plenty for browsing the internet. With 6gb I'd want to stream the odd song / youtube video. Doing that on 3g is a ball ache.

Personally this is only a good deal if it switches to 4g eventually.

in the real world, for a 16yo, how far will 6GB go?

Worst customer service I've ever encountered, and I didn't think it was possible to top the experience I'd had with Tesco mobile! Took 3 weeks to port a number over and that was just one of their screw ups...inept is putting it mildly!

I was very tempted by this but apparently they announced that they are switching from EE to Three later in the year to get 4g speeds. Good news if you want 4g, bad news if there is no Three reception where you work (me).

http://www.mobiletoday.co.uk/news/industry/38458/the-people%E2%80%99s-operator-ditches-ee-for-three%E2%80%99s-%E2%80%98superior%E2%80%99-4g-network.aspx

Stay away from TPO-there is a reason why everyone hates them if you read any reviews. Customer service is ridiculous, network doesn't work... I asked them to keep my old number and they were unable to do it. They suggested me to go to a third provider and then go to them because that way they would be able to do it... It's not a company it's a joke.

Don't go for it. If you need roaming they will ask for £100 deposit.

Avoid, Bad customer service

this is 3G so cold for me

What customer service?

:wink:

I recently moved away from TPO.
Lack of 3G and 30min hold times (consistently) did it for me.

Also, they will not go through ANY security when you call them up. I requested a PAC code from them for my mother-in-law, I called them from a different phone and they didn't even ask for my name (or hers).

Just openly gave a "stranger" access to her personal details and PAC code.

Be careful.

I used to be with them but left because I wanted 4g. As I understand they are shifting to the 3 network this year to enable them to provide a 4g service. Customer service was always very good to me. Lots of giveaways and random vouchers sent through the post! It's 10% of your net bill not gross which makes a slight difference. Also (I think it's still the case) your nominated charity won't get anything until £50 has been collected, OK if you support a large or popular charity, not quite so good if it's the opposite.

if you read properly it says they pledge to give 10% of "their income" from you to a charity ...... it then gives you the option to choose one you like or support, which is imo fair enough as I prefer certain ones, just like most people. if you don't have opinion of where "their money/donation" should go, they donate it too their chosen ones. Hardly a dictatorship when you are being given an opportunity to have input and control over their donation , infact it's the very opposite of the definition of one! .......

Oh, well that clears that right up.

is tethering allowed in that 6 GB?

Enjoyed their service and very good deals for over a year. Highly recommended and feel good factor about donating to charity without donating. HIGHLY RECOMMEND... Have some heat.

Service is average, but they do keep their bundle costs low, hence I have been with them for about two years now. I went for this one when I saw it. Op, you need to grow a thicker skin I'm afraid. Cold voters will not always tell you, just get used to it.

Terrible customer service and lots of service outages/issues in my experience. Lasted a month with them.

I personally wouldn't touch coz I hate EE.
but I would buy this deal from another network. haven't voted

I needed a new phone for work and I'm going to use this in a cheap phone and in the car so it's perfect for me, I won't need 4g to use Google maps. :smile: