loosely translated

yes you been with us ten years and boy we have earnt some money out of you.
we would now (cough) like to offer the chance to screw you over with raised price subscriptions for at least next year and hopefully next ten years as well for this offer you only have to pay £99 for your new Q box.

thank you for being a gull-a-bull
sky customer services

basil :smirk:

money grabbing ****

Cold !! Sky should provide this equipment for free. Virgin Media do. Sky charge enough for the packages and as I pointed out to Sky you cant use the service with out them. If you say you will cancel and they will put you through to retention's who will eventually give you it for free.

All the time people are mug enough to pay sky for routers or boxes when they go wrong they will keep charging.

hmm could do with a 2tb hard drive might try just for the drive thanks

hmm could do with a 2tb hard drive might try just for the drive thanks

can i ask... was this part of a contract renewal? or just a one off £30 payment? im using original Hd box with very little space to record much HD!!

Good price, although the 2Tb Sky Q Silver box + Sky Q Mini box are currently free of charge for Sky customers with over 10 years of service (just pay £50 for the install).

How very interesting.

Would also like to know if its part of a contract renewal, would be very tempted to order one to replace a multi room box

Sounds like a good deal always running out of space, just on the phone now trying to get one myself :smiley:

Package price does increase for the added Sky Q features, however, they also moved my existing discount over to the new package.

No, I do not have Sky broadband.

got to renew a contract.

Interesting, I currently have 50% off everything and an additional 2 months free credit so if they can move me over to Sky Q and keep the discounts in place it's well worth it!

So, you can't just purchase this box from Sky? You have to call them and no doubt be lumbered with a contract extension?

Mine was a fixed money discount per month, not sure if they would entertain a percentage discount but worth a try.

Just called them and after a while of a freezing system I made a one off purchase for the box - he said there was no contract extension

FYI - box comes with a 90 day warranty

On chat not offering this too me. Not happy say you must have 2tb box to get it. Offered £30 to send engineers out.

No discounts available for Sky Q at all.

money grabbing ****

Had this been a simple log into MySky and order then their hand would have been bitten off. Nursing a mild cold i'm not quite upto a telephone battle with greedy Sky.

Which is great for us because they can't hold you to ransom anymore when their shoddy hardware breaks or try to con you into a maintenance contract :smiley:

I've retained my existing discount.

Sky price increase even if you are already on Q:
http://www.digitalspy.com/tech/news/a787895/sky-q-prices-are-already-going-up-by-a-considerable-sum-even-if-youve-signed-on/

i have this box but i have left sky. Just use it for freesat channels. Pity i can't use it to record.

very rarely have to pay for an engineer visit at all now. In the past engineers automatically gave you a refurb box ( sticker on bottom) even with call out charge and were rather hit and miss.

Just ordered for £30. Guy said you can only have the deal if you already have a 2 terrabite box. I dont! (I cheekely told him i did) he asked for my serial number to confirm i have a 2 terrabite box. I gave it him expecting to be rumbled, then he said the box was available! Happy days

You don't have to have Sky broadband, but you do need movies or sports for them to add this offer, however, they offered me movies half price for 6 months, but then said after the order was placed I could cancel movies immediately, which I have done, so I just pay the 1 month (30 days cancellation notice) for movies at half price, £8.50, in order to get the Sky Q offer.

I have been on the chat for 10 minutes and they told me there is no offer only a new one for £249, so I tried to say my box is broken but still no good they will only send out an engineer.

You have to give them back BUT as they are not yours they are covered for breakdown for free for as long as you keep sky.

THANKYOU OP AND OTHERS. My 4 year old 2 tb sky box is on its last legs. I saw this and phoned sky to see what i could get. I wanted sky Q. but didn't want to get skanked. I have an old multiroom package which includes SKY F1 no movies for £52.50 a month, thanks to you lot in 2 weeks i will have SKY Q silver with 2 extra boxs for £54.20 a month. £50 install and £99 for an extra box. I am well happy with that, thanks. My son will have sky q in his room instead of peasant vision ( freeview ) he also says thanks to OP.

Good deal

Its not available online, only via phone. Its all over the Sky forums and also there was a 'deal' posted about it on here.

Which is a good thing if they break, no £65 call out fee!!

Deal is definitely on, I signed up for it yesterday having receiving a email from sky telling me about the offer

I was with Sky nearly 10 years with no discounts and they wanted £150 for a new box (our old one caught fire in the middle of the day), with 10% off monthly fees and another year's commitment. We just have Freesat and NOW TV now, they just couldn't have cared less ... but they've rang a few times over the last few weeks. They'd have to include a French maid and a massive discount as part of the monthly subscriptions to get me back!

I`m going to give it a try tomorrow.

Worth a try

​I also got the email
  "You've been with us since 1999, and as a thank you for being such a loyal customer, we wanted to give you an exclusive £99 off the Sky Q Smart Features fee. Upgrade today and change the way you watch TV forever."

loosely translated

yes you been with us ten years and boy we have earnt some money out of you.
we would now (cough) like to offer the chance to screw you over with raised price subscriptions for at least next year and hopefully next ten years as well for this offer you only have to pay £99 for your new Q box.

thank you for being a gull-a-bull
sky customer services

basil :smirk:

Iv phoned them twice & no one knows how I can get a refurbished at sky ;-(

Just as an FYI for those still thinking about ordering or waiting for it to be delivered the 2tb box is a REPLACEMENT so they will try and take your old box away.

They never made that clear to me and as I have a box full of recordings I told my wife to reject the delivery, spoke to Sky about it and said they was nothing they could do as I asked if I could keep it for a month to allow me to copy stuff off but no couldn't manage that!

You can copy them to a DVD recorder or if you take the drive out and connect to a PC you can copy the files onto another disk and then copy them back onto the new drive - well so google told me :smiley:

No luck here, could only get a 500GB box for £30

got a loft full of sky boxes, well about 3 if anyone wants one (SK22)

​Not so straightforward as popping out the hard drive

Yeah I only stayed past year one (Year one got about 200 quid cashback through topcashback site) because I got 50 credit and 60% off.

Pay £30.30 for full package.

Just hope come September I can get similar deal. But with introduction of Q I am wondering if deals won't be so great anymore.

Cold !! Sky should provide this equipment for free. Virgin Media do. Sky charge enough for the packages and as I pointed out to Sky you cant use the service with out them. If you say you will cancel and they will put you through to retention's who will eventually give you it for free.

All the time people are mug enough to pay sky for routers or boxes when they go wrong they will keep charging.

ANYONE that pays anything for a sky box at anytime is mental, same with these ridiculous subscription prices. I've been with virgin for a long time but have been forced to go back to sky due to a recent move. This time round I've managed to get a sky+ HD box, the family pack, unlimited broadband, and line rental for £16.31 a month.
If after 12 months I have a problem with the box, it'll get replaced or I'll cancel. Like someone else has said, you cancel and within a week sky will be ringing you to offer all sorts for next to nothing.

The deals have actually gotten better in my experience, because the competition is so fierce.

Just over 10 years ago there was no Virgin TV, BT Sport, there was no Netflix streaming, there was no Wuaki, Amazon prime, etc etc.

You negotiate with them and you go in and play hard ball, cancelling if necessary. They will ring you back with improved offers. They always do.

Yeah that's what I did.
Unfortunately though I'm split with my services.
Sky - Full TV
BT - Phone and Internet

At some point I will try and merge as bouncing back n fourth gives good value with the TopCashback deals as normally offer around £200 for 'new customers'

I was only on Family bundle when I first joined but got all lot now (even though I never watch movies)

Just hope come September I can get a decent deal.
The Q looks OK and is marketed well. But ya don't really get much over standard. Features are OK but certainly not neccaserry to what's on screen.

Though I will still try to get it just for odd occasion feeling tired n finishing off a programme in bed.

Anyways hope the game continues.....off to celebrate the reds win athe Wembley:o)

I have VM broadband, which is ridiculously fast. I get 230 down, 13 up.
We have VM TV and Phone. And Sky TV. Missus hates Sky (thinks they are greedy) and to spite me ordered VM TV in 2 rooms :smiley: [Even though we have Sky for TV, and VM for broadband]
I was wary about VM for TV (I love Sky football in HD on my Plasma) and didn't think Virgin medias picture was good on the last Virgin box I had 8 years ago. I want the best, not the cheapest. Anyway, I can't tell now side by side with Sky or Virgin for HD now I have the TiVo box.
But VM newer boxes are good. Silent almost, versus the whirring a Sky box makes. We've had 2 Sky boxes fail.
And...
Sky make you pay for their boxes, whereas the VM ones are free!?

How do Sky get away with charging, when VM are free? I'm thinking of ditching Sky altogether, now my confidence is high with the Cisco Tivo Virgin boxes we have.

Not sure what Sky Q really gives you? Other than the ability to "stream" to other rooms without running Sat cable I presume?
But you are being charged for the privilege 12.50 a month? Is that for multiple boxes, a single 12.50, or is it 12.50 _per room_?
There probably some logic I need to get my head around :/

I took up BT fibre last year because they offered me all the sport chucked in which I wanted, and a £125 prepaid credit card which was basically free money back you could use for anything. Sky offered me credit for the BT sports channels as I talked to them, but then I said about this card and they couldn't match it. So BT it was.

When you ring sky, let them give you the offers, if they aren't good enough then just maintain you want to cancel because they aren't, too expensive. BT TV have this and that. Virgin have this and that. I'll use netflix more. Also because I have the sports, I timed my subscription to end at the end of the football season here. Then it's dead easy to turn around and hit them with - "yeah, but there isn't any football for 3 months, the Euros/World Cup is free" blah blah :stuck_out_tongue: this is a perfect time to snag a deal as they no doubt have countless people also pulling the plug at this time of year.

It really helps to know the prices and deals from the other offerings, because they often ask you to try and match or incentivise. Just have the balls and cancel, you'll get called back with much better offers long before the final month and cancellation goes through :stuck_out_tongue: trust me.

There's no way in this world I'd be paying these shysters for a new box as well as a costly subscription, I'd be cancelling & opening a new account a week later

This could be worth it just for the drive...
Is it a 3.5" or 2.5" drive inside?

i have been quoted 6.25 extra for sky q and a one off payment of 299. i dont think so!!!

Not anymore, they have opened it up for everyone now but they still change you more.

Hope everyone holds off Sky Q for a while....I wanna see them squirm.

I love it how every Sky deal WITHOUT FAIL becomes a p1ssing contest - "Well I get all Sports and Movie channels, 5 extra boxes, 8Tb/s broadband and weekly back rubs from Rupert Murdoch - all for 17p a year." This started as a deal about a refurbed box.

I know people with some kind of box that allows sky channels. Pay £65 for a years sub :confused:

Personally wouldn't trust a refurb of the *slim* boxes as they seem to have issues with the fans and get roasting hot on the top which leads to premature failure. But at least Sky are selling them for £30 rather than making you pay £65 for an engineer visit who then gives you a refurbished box.
I bought myself a used 250GB box from a boot sale for £10, put in a Noctua fan connected to the molex power connector so it's on permanently (using the ULN adapter so silent), stuck in a 2TB WD Purple drive - Been going almost a year now without troubles and cool to touch.

They are surprisingly easy to get open for anybody used to working on computers.

I recently got a 2tb box for free along with a samsung tab E - these deals depend on the chat handler you get and how good you are at getting what you want.

Zgemmas are cheap junk! The term you are looking for is called card sharing.

There should be a separate section on HUKD called "For gullible people" where Sky,Apple,Contract phones,Chocolate products, premium coffee. McDonalds. KFC. etc should be moved to. When are these people going to wake up and realise they are being milked by the multinational conglomerates.

Ive had one of thes boxes for over 3years now. I pay the guy £12 a month. I know theres cheaper out there but i know thative never had any problems. Sky prices are just ridiculous.

I really shouldn't read these "sky deals" how can Sky ever be a deal? You could fly to New Zealand and back for the price of a Sky subscription.

Not necessarily, he could be on about a Linux box doing a card share.

I remember a time when Sky brought me 3 of these refurb boxes, all of them broke within days. In the end the engineer just gave me a new one and said he would charge it to Sky, the key is to get the engineer out, they are usually able to help you more than Sky customer services.

Regarding this Sky Q deal for customers who been in with sky for 10+ years. Do I just call up and mention this deal as haven't received any email

And sky dropped the usual email 'Dear customer, Sky is increasing your prices yet again from your June payment blah blah blah' nothing in the form of a letter just a simple email these days!

That will be because YOU changed your preferences. Price increase is a blimming joke but not really relevant to me this year as Sky are technically paying me to have it.

I can only repeat what others have said about SKY they will do almost anything to keep you as a customer. Every time they have attempted a price increase i have managed to get a decrease instead. The last time it went right down to the wire i gave a months notice and resisted every deal they offered i told them i would pay no more than #15 a month for their basic package . My contract was due to end on Monday and i was starting to feel the pressure as the missus was stressing about losing the sky + recordings etc
I was dreading having to phone them back and having to ask to cancel my cancellation but then i had a call from them on Tuesday last week asking why i was leaving , i told them it was down to cost and they said can we see what we can do . After a couple of offers similar to what i had already turned down they came up with an offer of #14 a month and a #50 credit on the account on a 9 month contract . I agreed to this !

From previous experiences of dealing with them i would give the following advice :

Look up their previous profits and ask why after they have made eg #600m profit are they asking me for an increase

Why are they asking normal customers to subsidise their billion pounds investment in football coverage

Why are they expecting normal customers to subsidise their free broadband offers

Be polite and firm and quote facts as above and you will probably get a discount.

Forgot to add to tell them that most of their channels are available on FREESAT , Freeview , Youview which all include record / catch up at NO cost.

Love Sky's fibre broadband, but Virgin just gave notice they are digging up my road to lay cable.

Will be moving over in a heartbeat. No huge complaints about Sky's service, but I'm not funding the EPL any longer. The money they are spending is stupid.

That sounds right. I don't understand the technical side of it but oddly there are not cards involved, more a special code affair. Not my cuppa with the potential for hassle if things aren't setup right :confused:

​you do realise they make more money redistributing the EPL around the world, than they pay for it?

Yeah I wanted VM when I was comparing the Big 3. Unfortunately VM isn't available at my house as it was built after the rest so miss out by about 30meters.

I was all in with BT un till out of contract but heard loads of poor reports about Sky'sports Internet and saw a good introduction deal through Topcashback that made Sky Family the same price I was paying for BT TV.

That's where I have put myself today which is split providers.

Renewed Sky and held off with BT Fibre renewals whilst I waited to see what Sky Q offered. Saw the price and decided to stick with BT as out of contract was costing a lot so renewed.

So to cut the waffle.
I'm now not only split (BT Phone Internet, Sky TV) I'm also out of sync with my renewal dates :o)

Great deal. Had this exact offer put to me a couple of months ago as my 2TB hard-drive was Defo on the way out, replacement unit looked brand new in my eyes, was an A Class/stock refurb from what I could tell, they just wanted me to give the old box to the courier. Hot.

95 comments and it seems like less than 10 are related to getting the 2TB Sky box....

I'd be interested to hear more about people's experiences when trying to get this deal and what equipment they previously had

Just interested but if your Sky box fails and you can't receive broadcasts does this void the contract.

£50 sounds dear just to have someone plug a box in!

Another thought how many times do you watch the movies you store on these boxes. I ditch movies once I watch them.

Nope, you have bought the box or it has been given to you for free, the contract is a different matter. The box when new has a 12 month warranty which is just as long as the contract is with Sky, after that you can cancel at any moment giving 30 days notice. The problem arises when you're out of contract and the box fails, that's when you have a fight with Sky as to who is going to pay for the box swapping (they don't repair them on site) if you wish to stay with them.

Totally agree with your tactics, I cancelled and played the long game which coindently happened on the 14th day from their redemption team. Hold out and give sky a run for their money and do not crave in worrying about losing sky? They are only a phone call away on the last day of your contract!

defo worth a try, sky don't ever give anything away for cheap the ass*****

Just ordered one for £30.

What did you say, & was your previous Sky box also a 2Tb one?

I know I could just swap out the previous hard disk with a suitable 2Tb one (which I already have) & use ExPVR, etc (but I'm too lazy & probably afraid I'll get it wrong!).

I said I've been having problems with my sky box and it keeps freezing. They offered the same as OP. I had the 500gb box before but they knew and offered the same but I asked for a 2Tb which they said they could give me.

Thanks for replying thekhan786, but my box works fine (& I cannot lie!).

Mine was actually freezing as it's about 5 years old so needed a new one anyway.

Sorry thekhan786, was not implying that you were lying :-)

Received my box today looks brand new. Delivery guy wanted to take my old box but said to him it was connected up to the TV and he said he will come back on Monday to collect it.

No they don't. They didn't ring me back after something like 20 years at full price with them and the full range of channels most of the time. Tried to tell me I didn't need above 38mbps internet and that they had much more choice than Netflix, Youview, wuaki and Amazon all of which I was getting for less than they charged. I said it doesn't matter if I need 76mbps as it's what I want and that I was fed up with their repeats on the movie channels.

If you haven't haggled with them, threatened to cancel and then cancelled after the yearly contract then no, you're not getting offers. Certainly not by letting it roll over and over every year, more fool you.

We got a decent little 32" LG off them for nothing along with half price family bundle for 12 months, play em right and yes you do.

Tried asking for a reduction and threatening to cancel a few times over the years but I guess because they were the only game in town with no Virgin here they knew they had us over a barrel. Phoned for my cousin who does have Virgin available and got a cheaper price straight away.

I did get them to agree to a cheaper price when HD sky+ had been available for a while and I switched to a hd box but that was by dropping the sports channels and they actually billed more than agreed. What a hassle that was with them denying the deal and coming up with numerous stories.
TBH I wouldn't go back to them if they paid me now.

Only paid £49.00 for a spanking new one

The old box you have is yours not Sky's don't let them take it

The delivery guy never came back to collect it. I think he wanted to take it for himself.

​Damn right he did!

I just signed up for a 12 month contract extension. Sods law, my 3 year old Sky+HD box is starting to freeze. I think its a 500GB box.

What options do you guys think I have. I could do with a newer box :neutral_face:

can this be connected to my PC?

you can take the hard drive out and put it into a pc then put a smaller drive back in but need to Google how to put the software on the drive I have bought loads of second hand boxes with 500gb drives for £5 to put in a pc to sell.

Offered me a refurb Sky+ box for £30, allegedly no refurb 2TB boxes available.