Now that BT have bought EE, I'll be running away as fast possible once my contract expires in a few months.

Mobiles/e2save have a pretty good rep as far as cash back goes so barring them going under I'd say as long as you are on time with Bill uploads the cash back is pretty much guaranteed.

With quidco and TCB it's not. I have personally stopped using top cash back as every time I did cash back was denied. With quidco I've never had a problem. Although I'm sure there will be people with the opposite.

Personally I'd go with the cash back from mobiles/e2save.

£5.10 with imutual.
http://www.imutual.co.uk/mobiles-uk
The cashback is guaranteed there. Far too many declines with topcashback!
Not much to decline, but I'd prefer a couple of guaranteed pints. :smile:

By the way I have had a cashback deal with this company and it's so simple these days, it's all done online. No posting by recorded delivery etc

Yes I did this as contract ends end of next week but Bought the 5.50 deal on Thursday. So have 2 sims running now.
EE will automatically add the new number to your existing contract if you have online account with them.

Go through Quidco as well as paying £15 sim only deal and so could end up £4.25 a month.

I quoted the £10 plusnet deal and got offered £10.99 a month for 4gb (after being put through 3 different people each saying, 'sorry thats not possible....actually I know of a person who might be able to do that offer'). I declined it anyway, makes no sense to want to pay more for the same deal and be fixed into a 12month contract vs plusnet's rolling monthly. Might try and ring again tomorrow if I remember

£4.99 for 1GB + 1000 mins (i.e. the deal I was on but without the double data promo, normally 14.99)
£7.99 for 2GB + unlimited mins (normally 17.99)

Has anyone been offered a decent retention deal? When I requested my PAC the other day, they offered the same package for £9.99 which I refused and went ahead with the PAC request. They then rang me the next day but I'm pretty sure they just offered me the same deal - despite citing better deals such as with 3. The guy did not make much of an effort and simply said we can't match that and wished me well!

Well played EliTom, well played! :sunglasses:

offered my 30 day notice and when asked why I was leaving quoted the Broadband Choices affiliate deal with Plusnet Mobile for 2gb/1000 mins / u/l texts and the offered my the above - simple ! and I have another half price contract with them also (30gb data only sim)

EliTom

Was told my mobiles.co.uk, that EE allows only two contracts to be taken out at any time. So I presume if you only have one, you should be OK, but you will have to get a new number, but then again you already pointed that you don't want to transfer your current one. However, just to be sure, talk to mobiles.co.uk.



Elitom, how in the world you managed that?! The cheapest they offered me, even after threatening to leave, was £12.99!! And I have two contracts with them at the moment, and that price is per contract, not for both together!

If you do not want to transfer your number then yes you can

I have 2 contracts running concurrently on EE - so take out the new deal and then cancel the old one as soon as you can (within 30 days of the contract end date.

However - I am also on this old deal and EE have transfered me to the new deal (UL mins UL texts 2GB data plus mins and texts in EU plus 500MB data in EU) for £7.49 per months for a further 12 months - so no cashback cheques to claim :smiley:

EliTom

I don't see why you can't sign up for another contract - I will likely have more than one running too

Is it possible to sign up to a new mobiles.co.uk EE SIM-only contract whilst the old one is still running?

I don't intend to transfer my number but I'm currently in the 30 day notice period. I don't want to miss out on the current £5.50 deal either!

Nice one. It is a shame though you need to go through all this palava to get back. They should just let you get onto a new deal. It's not like they're not getting paid anyway, so why create more hassle and work (including paperwork) for both the company and it's users.

Great timing then :smiley:

It wasn't up this morning. Also, they have increased the price of the Vodafone tariffs today (8gb from £8 to £11, 20gb from £11 to £12.50). The old prices are still advertised on the e2save homepage.

AsdaMobile ... 24 hours or so once my number arrived and activated, I left it a day then transferred back :smile:.

How long were you on Asda, before you switched back? Is there a minimum period of time?

Btw. somebody just posted the new deal now on HUKD ...I haven't seen it before either, even went looking couple weeks ago, so it must be from today then.

If you cancel the contract, you give 30 days notice and it ends I. 30 days.

If you request a PAC, that is also giving 30 days notice and the contract ends 30 days from then (in payment terms). If you use your PAC, the number will switch to the new provider within a day or so. The contract will end at SE but you will still pay for the remaining days up to day 30.

I don't recall seeing the mobiles offer mentioned or seeing it when I checked the other day. Also available on e2save. Quidco give £15.08 for e2save sim only, tcb £15.68 for mobiles.
Z
Yes you would have to port out to a different network and then back if you wanted a new EE contract (Asda was useful last time as no need to top up).

I'm still a bit confused with the correct procedure for PAC codes. I was just on the phone with EE as my contract ends tomorrow (16th Feb), they told me I can cancel the contract tomorrow, but cannot request PAC code until 15th March. Is that right, or can it be done beforehand?

On another note, I noticed, there is a new mobiles.co.uk SIM only EE deal going on (£4 for 1000min/unlim txt/1GB or £5.50 for unlim min/unlim txt/2gb):

http://www.mobiles.co.uk/ee-pay-monthly-sim-card-deals.html

Does anybody know when it started (I had a look through HUKD but cannot see anybody posting it)? I'd really like to get onto that one. While speaking about the new deal, do you still need to go to another provider with your phone number if you just finished a contract with EE? Or can you just take another EE number and then ask them to be swapped for your old number?

Up to you but I won't be doing that - I have my PAC and will be using it by the end of my notice period (in month 12). I am not paying them extra on this contract just to avoid their errors.

@Anon So maybe it's better to pay for and use month #13 and use the PAC about 3 working days before the next billing date.

To be honest, they can be a law unto themselves with this. You pay in advance for each month. So if you get your PAC and leave at any point in that month 12 you have already paid up to the end of the month and no early termination fee should be due (you wouldn't get a refund either). Unfortunately their system may still try charging you even if you go beyond month 12. It is not justifiable at any point so long as PAC request/notice has been given 30 days or less from the end of the minimum term date.
Remember your PAC needs using within 28 days of requesting it to give it a few days to process (they don't get processed on weekends) if not used within the 30 days, it expires and your contract continues - if then you request another PAC 30 days notice starts from that point again.

To clarify the clarification, am I correct to think that one should time the use of the PAC so your EE number transfers to the new provider a couple of days AFTER the 12 month anniversary of your EE contract? So you'd pay the £14.99 for the new month of EE service, but they'll subsequently refund about 28 days' worth of that on your final bill? This will avoid the early termination fee. Seems fair to all if my understanding is correct.

Confirmation of the above would be much appreciated.

Yes that sounds about right, though I think the final bill may be just about 14 days after termination.

So just so I've understood, I can use the PAC code within 30 days, but I need to allow contract to run exactly 12m, or 12m and a couple of days?

That's a nice little rip off. So I'll get pac code tomorrow, wait until 8/3, then transfer number.

Then I presume I'll receive a full bill on 9 March, and a refund bill in 9 April, for around 28-29 days?

I can confirm this is still happening. I managed to negotiate a good deal and stayed with EE, however when I requested the PAC at the outset the advisor said I would have to pay a £20 or so fee for the code.

Yes they have form for charging an early termination fee going back to T-Mobile days - lots of examples online. Complaining usually works to get it refunded (though on one occasion if I recall it was added but then automatically came off when the final bill was produced). I will be facing this challenge shortly as we had two contracts under this deal last year. I am now starting to look for deals to replace the contract but there don't seem to be any good ones about at the moment.

From prior experience with EE and PAC codes, do not do this.

I did similar, and they charged me an early disconnection fee saying that I disconnected before the end of the contract. Now, the logical and customer-friendly thing would be to charge the full length of the contract - but they counted the day of the PAC transfer as my final day, and gave me an early disconnection fee of something like £25-35. I wrote to complain, and got a nonsense letter back. I didn't pursue further at the time, but I really should have. Outrageous. Searching on the internet made it seem like this was quite common.

So, basically, the point is - give yourself room so you can use your PAC after the full contract length has expired, plus some breathing room in case of trouble.

You can but you will then be paying until 12/3 as you are required to give 30 days notice (contract will end when you use your PAC but you still pay for the full 30 days cancellation). You may as well call now/go onto the online chat to get your PAC.

can i ask if im doing correct?

my last cashback bill is to be printed 9/2/16

online it shows my contract start date as 7/3/16, and end as 7/3/17

so am i correct in thinking ill call them around the 10th Feb and ask for my PAC code, and then leave around the 5th of march, ill go to the 3 mobile 321 payg SIM?

Thank you, I didn't realise :-)

Perfect, thank you so much :-)

Is close to end of contract.
Please remember, EE need 30 days (1month) notice.

This mean, if you have end of contract 25.02.2017, is

cancel as soon as your last bill required for cashback is issued

and yes cancel with EE

download the pdf of your last needed bill then cancel via EE

submit your cashback via mobiles.co.uk

job done

EliTom

Hi, I haven't had one of these cash back deals before, and it's due to end soon, once I send the last Cashback request, do I have to wait for the cheque to arrive and then I can cancel the contract with EE ( I am assuming I cancel with them rather than mobiles.co.uk ) or can I cancel it as soon as my cashback request is approved.
Thank you in advance for your help.

Yes, received mine about 10 days ago. It took longer than the first two though.

has anyone receiver their October cashback yet?

sent via online on 9th October, accepoted a couple of days later, but still no cheque received, received fist two cheques within 6 weeks

received my 2nd cashback cheque yesterday so all going to plan. Working out to £3 a month.

Hi Guys, got the amazon gift card but not TCB. Has anyone got a screen shot which shows the offer was valid on or during 6th March 2016. Thanks

Well done 75becky19!

I had 2 X TCB and 2 X Amazon vouchers pay out, so a great result for the year's contract :sunglasses:

Result at last, nice one :smirk:

anyone have any new updates for the £100 amazon vouchers?
i resumd the chased today after being ignored by voucherwindows for 2 of my 3 claims.( one claim got paid and i recieved 3 x topcashback)
Posted on facebook as the new approach. got given a line to web chat. useless!!! couldnt help me !!! gave me 150 number, so back to the start. after going through all the options finally managed to track doiwn a human to talk with.
tried to help but wanted to refer me back voucherwindow. No chance, so after must talking and him trying to say that the offer may have been with drawn etc and me saying ummm no i have a confirmation email stating i should get the offer, legal standings Ofcom if needed, take EE to court etc, he tried digital window which must be the internet sales team, came back and said they were in the same boat that digital window could only get hold of voucher window by email.
He finally came up with the solution of applying £200 credit to my account which i took. £200 is £200 i dont need the gift voucher!
So im happy finally.

Same here. I got two cashbacks from Mobiles.co.uk in June in under two weeks time.

Yes - had 2 lots paid out by cheque within about 2 weeks

EliTom

Has anybody actually received their cashback from mobiles.co.uk for June? It was processed ages ago (21 June) and 8 weeks is a stupid amount of time to have to wait. The August cashback is now already upon us...

In this case if you have evidence that you started to chase EE in reasonable time I would contat Mobiles.co.uk via the messaging system in your Mobiles.co.uk account - they are actually pretty good at sorting stuff out.

My other half got her details wrong and therefore could not recover her password and they sorted it - then she sent her first cashback in - in teh form of a mobiel phine photo of the pdf file I had downloaded and printed - I thought they would never accept that - but they did

If you can show mobiles.co.uk that you did all you could to resolve the problem in a proactive and timely way then they may help and allow the claim - they are not as agressive as many say they are!!!

EliTom

Sorry to hear this - the Cashback is a separate contract with Mobiles.co.uk - miss their deadlines and they will reject the claim. EE will do nothing about it as it technically has nothing to do with them (hence so many of us being stung when Phones4u went bust :disappointed:). As you have found it is so important to check as soon as the bill is due and chase like crazy as it is only you (not EE) working against a deadline.

I didn't say the site was down. I was unable to download my bill because it said I needed permission from the account holder. As I was the account holder I rang cs to sort I out. I did this 5 times and,each time, they said it would be working in 24 hours. It was only after the final call that it was actually fixed. I also texted them but received no reply. It was 62 days past the statement date but about 45 days past the payment date.

I worked fine with my last contract!

so the EE website was down for best part of 60 days

or did you leave it to the last few days to claim?

EliTom

I've had loads of trouble trying to download my bill. I've contacted EE vs several times and been told it's been fixed only to find it still didn't work. The finally fiixed it just in time to get my cashback claim for June rejected because it was couple of days late. Do they do this deliberately??

Well done :smiley:. For those who haven't chased up, it does appear two messages may be required - the first gets a standard rejection. Push again and the next seems to let you have it as a gesture of goodwill (not admitting liability/you are in the right so that they could, I suppose, turn some people down, though they cannot really claim they don't know it was advertised)..

Emailed them back politely stating that I'd checked with TCB before completing my purchase to check that it was indeed cashback and voucher and I included the screenshot I'd got showing the same.
Hadn't heard back from them, or so I thought and on the off chance that their response was in my spam folder, went for a look and there was indeed a response from them.
No explanation or agreement of anything, it just simply says that "as a kind gesture, we will award you this voucher" and I should receive it in the next 10 days or so. :smiley:
So, all being well, everything should work out ok, shame we've had to chase them for these though!
There was a time when EE and most of the other retailers had no idea what cashback sites were and you never mentioned them if you had to ring as it only confused the issue?
Anyway, big thanks to everyone for your input/help/advice :wink:

Yes, that is a standard first response - reply saying that it was clearly advertised on TCB as Cashback plus voucher and include a copy of the screenshot that shows this. It is maybe worth mentioning that you took out the contract on the basis of cashback plus voucher as advertised, remain polite - you coud also suggest you will investigate contacting the regulator, though may want to save that one if it is required later, after pointing out again it was clearly advertised. Good luck.

Your messaging the ee affiliates guys right? This is their standard response, send them another message with the pic you posted stating it clearly shows you could have both cashback and voucher, I tokk me a few messages back and forth but just keep at em :smiley:

I emailed in about not receiving my voucher and this is the response;

"Hi there,

Thanks for your email.

Sorry about the delay on getting back to you – I have been in touch with EE in regards to your voucher.

It had come to our attention that your transaction was made through Topcashback – It is stated on the terms and conditions of the offer that customers can only claim one reward. In this case, the cashback or the voucher.

In this circumstances we are unable to process a voucher, as your account has already been given/will be given a reward.

Hope this makes sense and let me know if you have any questions.

Thanks,
The EE Voucher Team"

Is this the "standard" response? and who should I complain to, EE or TCB?

Result :smiley:.

Keep persevering, the approach seems to be that they automatically reject - then complain :wink:. Screenshots on here are really useful evidence - thank you to posters and also to OPs for highlighting the voucher code on TCB in March.

Good to hear you have had some success - now for the other two :wink:. I think we should have a stronger case getting the voucher than Cashback (though I have had the Cashback :smiley:) as the voucher was shown on the order, while they could always claim Cashback tracking issues/allocated to another site, which it is always difficult to appeal.

Yes i also recieved one lot of £100 gift voucher. but as i am due 3 i havent stopped chasing but they are ignoring me now.

Complain - there are enough screenshots on here to show they are wrong and you should be eligible for the cashback. There is no harm in complaining.

My cashback claim was rejected by TCB because they said they never offered the £100 Amazon voucher with cashback. Urghhh. I did get my £100 Amazon voucher in the end but TCB customer service is awful - I told them they should keep better records of their voucher offers - most probably fell on deaf ears.

Good luck with the voucher, mine was sent to me within 2 weeks of emailing them :smiley:

Thanks, I signed up direct with EE through TCB so am expecting my cashback and the Amazon voucher, that's what I signed up to when I took the contract!
Will find out all the info and email them, see what they say :wink:

I spoke to EE - the advisor had no clue what I was talking about but he asked around
basically you email [email protected] with your order number, order date and mobile number - but I signed up directly to EE without going through the cashback route with Mobiles.co.uk

Just as a matter of interest, who should we be contacting regarding the Amazon voucher?
Is it EE or is there somewhere specific I should try?

Excellent news, well done, I need to chase mine up as money from TCB now paid out and in our bank accounts.

Excellent news, well done, I need to chase mine up as money from TCB now paid out and in our bank accounts.

Hey guys I have received my tcb the other week and have just received the amazon voucher too :smiley:
It has taken a while to get but somehow a bit of perseverance and pestering has paid off, oooooh yesssssss i'm squeeling like a little school girl lol(I am a grown man)
Thanks guys for providing links and pics

They have been ignoring me for over a week if that helps...

Would be interesting to hear of any updates?

Ok window understand my point. so are taking it back to EE. use only the mobile advert!!. will post my emails later after i have received success or total failure.

So had my first decline from window. Told them i will pursue trading standards, ASA and ofcom if needed. Also the publicity around why EE has declined the higher value gift card to pay the lower cashback amount would be damaging.
Waiting for next response......

when people use the images i suggest that the mobile images are used rather than the pc images. clearly states with cashback

omg lol not mine !!!!!

Loads of porn images popped up :confused:

Lol really !!! what sort of interesting images did you find lol.

Thank you very much Becky - I went to photobucket with your images and not sure what I pressed :confused: but some "interesting" images invaded my browser.

thank you Becky, will reach out to EE now and let you know how it goes.

Think they are quite conclusive !!!

[img][/img]

[img][/img]

[img][/img]

[img][/img]

I think most people on here use a service like http://tinypic.com or http://photobucket.com/ as they are free once you register - you then click on the picture icon to add the photo to your post (as you cannot upload photos directly to HUKD). Hth

how do i post pictures i dont have a clue

could anyone who has a screenshot post it please, as I would like to contact EE for the Amazon voucher and I need a proof. I already got my cashback from TCB

As I said, it doesn't matter what TCB said or didn't say because they have no authority over EE. You can certainly blame TCB, but it doesn't change a thing in respect to what you can expect from EE, whose terms would be in addition to anything said on TCB.

You can argue with both TCB and EE if you like, I'm just pointing out that TCB will not have the authority to tell EE to give out the voucher.

TCB are party to this as they were advertising EEs offer and voucher code - they did not state the T&Cs mentioned above therefore how could anyone abide by them? EE/their affiliate network agree the details with TCB what Cashback rates are being offered and what deals can be advertised. If the voucher is not provided, then someone in that chain is responsible.
Without the Cashback and voucher I know I would not have signed up for the contract and I am sure others are the same as the Mobiles deal would have been better..

And as mentioned above, cashback is not a bonus, it is effectively a marketing fee paid to TCB which TCB are choosing to pass on.

I didn't say they were copied from TCB, that's the whole point. Whatever TCB say or do not say, they have no authority over EE or what their terms were for this deal. People can get annoyed at TCB, but that has no bearing upon EE's obligations here.

They are seriously suggesting you would have willingly gone for £36.25 Cashback rather than the £100 Amazon voucher that was advertised on TCB plus the Cashback?

My £10 (supposed to be £36.25?) TCB tracked and is payable. The voucher people are refusing to give the voucher as you're not allowed two bonuses...

It confirms nothing really - the T&Cs on the other thread were copied from somewhere else, not TCB. TCB advertised the voucher offer including the voucher code and Cashback. Cashback was advertised by TCB for taking out an EE SIM only £14.99 contract, voucher code was included in the order with EE on EEs system. How would any of us know to contact the affiliate network, we have not been in contact with them, only TCB and EE? Has anyone received the voucher without having to chase?

The basis of the Cashback model is the Cashback site is passing on the commission from the retailer, which is in many cases managed through an affiliate network. Any site officially advertising the code (like Uswitch) would be getting a commission for anyone signing up through them. I am still waiting for my Cashback to clear before chasing the voucher.

I'm having the same trouble. TCB has tracked at £10 and the voucher people are saying nein - only one offer.

However it did say the code stacked so did anybody get a screenshot?

Quidco and Uswitch were also offering though so still going through an affiliate?

Also have contacted TCB but not reply.

The voucher part wasn't with TCB though, so whatever TCB might have said won't have any impact on anyone else.

You can confirm that they were the T&C's and that they're not lying by looking here:
http://www.hotukdeals.com/deals/2gb-1000mins-unlimited-texts-14-99-p-m-12-months-100-amazon-voucher-total-179-88-2411977?p=27561201

I have also had my cashback but voucher window are refusing to send me the amazon voucher. I asked them to email me the terms and conditions as they said that the t&c's stated I was not eligible for both offers. According to them the T&C's were:
Ts&Cs:
· Offer only available to new customers
· Offer only available on £14.99 tariff
· Offer expires on 17th March
· Vouchers will be sent within 3 months of connection
· No other discount codes or cashback can be used in conjunction
· Standard Network Terms & Conditions Apply

Signed up to £14.99 simo offer through EE website via TCB. Have had cashback paid but no amazon vouchers. Emailed voucher window and they claim you are not entitled to 2 incentives as stated in the 'terms and conditions'. Amazon vouchers were showing on order summary email though but apparently this is because the order system did not know at the time that cashback was being tracked. Any ideas how to proceed from here to get these vouchers?

True, TCB definitely said both cashback and the voucher for a number of days (for an extended period, not just a few hours as a mistake).

Anon Just recieved my cash back. will now start the process of contacting EE for the gift card. I will post screen shots that people have been asking for in due course.

I too have received my cashback (just waiting for tcb to send via PayPal) so would you say ee are the ones to contact now as I have already been told by the ee affiliate guys due to t&c you only get one or the other

If your TCB cashback tracked correctly, and you used the voucher code (which appears on your order confirmation email) - wait until your cashback pays out.

TCB states:


Once your cashback pays out, by association, the code must have been approved as otherwise they wouldn't have paid out. And as stted previously, the code was advertised on the TCB site as the £14.99 offer incuding £100 Amazon voucher and cashback. As a result, you have your cashback (which they have confirmed and paid), your EE order clearly shows the voucher included which was therefore legally part of the order - and as the order was placed directly on the EE site I believe it is then EE's responsibility to sort this mess out if the affiliate network will not sort it (our contract is with EE for the SIM, the £100 voucher was part of that deal on their site and we have not been formally told as part of that process that we need to chase a third party for it so hassling them seems to be the starting point from my perspective).

As I said before, I am not chasing this until I receive my cashback as that is then one aspect resolved.

i agree with Anon, i clearly have screen shots saying amazon voucher with cashback

guys could someone post a screenshot of the offer here??
I got informed today as well that I can't take both the voucher and the cashback and I am going to make a raise a complaint with EE and the telecommunications ombudsman if they don't honor it.

I have not received the voucher or Cashback yet, but my cashback went to Confirmed. I am awaiting payout before chasing the voucher to avoid further complications. The voucher should have been sent around 3 months from sign up.

same as hull1270. Received my cheque today for £28.80 17 days after claiming.
Downloaded the bill and sent it to them. Next day got a text confirmation they received it
and 17 days later, a cheque came. My first cashback so Im glad I went for this deal and to
the people who recommended.

Got my first cashback cheque today, £28.80. It was a doddle to claim and arrived in two weeks. :innocent:

Voucher code received today, excellent! Many thanks again OP :smiley:!

on my topcashback account

it stated zero cashback

may have been different for yourself but certainly wasn't for me

I sent pages 1 & 3 as one pdf file, they don't need my itemised calls, just my details and the SIM contract details.

There is also the option to send pages individually or the whole bill as one file.

Yes you can upload as one pdf - there are options for multiple files in case you had to scan your bill to upload.

Sent my 4th bill to E2Save, 11 days ago, received confirmation today via text and email it has been successful and cheque on its way, impressed so far, and easy to upload pdf bill to their website.

i have 2 weeks until my cashback becomes payable and then i will contact the affiliate site for the gift card. it clearly shows in my order so false advertising if not and i will complain to both ee and who ever else i can do

Why would you accept them declining Cashback and taking the voucher, when it was advertised as both? Certainly worth pursuing further, I would have thought.

Have uploaded June bill for cashback to both accounts I have - mine with mobiles.co.uk and e2save for my son - my cash back was approved quickly but when checking status for my son's it said claim referred. Has anyone had this?

I should point out

I had to contact the following

support AT digitalwindow DOT zendesk DOT com

stated its been 3 months, they said talk to TCB

I showed them screenshot of pending cash back at £0.00

Then I was given offer of going through TCB or they'll decline cash back and I can have the Amazon voucher

The cashback is £99.75 so pretty much the same amount,

Excellent on the voucher front - hopefully i'll not be too far behind!

how much was the cashback ??

I just received my 100 pound amazon voucher

at first i was refused it, as they said i used topcashback

then i cleared pointed out to them that no cashback was received

then i was given the option to accept the TCB or have them decline it and give the git card, i chose the giftcard

slight hassle but received the 100 amazon voucher in the end

I'm sure this won't help, but as I've mentioned previously my reading of the website was that the voucher code was not definitively stated to be valid with the particular deal, given it wasn't next to the cashback amounts - hence I chose not to try it.

I have checked this on two laptops, two phones and a computer logged in or out and it is there for me - as stated it is for me on the EE Mobile Contract page at the bottom below the prices, on the EE Mobile Sim Only it is only visible on the desktop view on the right hand side when you click All Deals (or whatever the second link is under Cashback). The code is not immediately visible - the advert below (or similar) is:

£14.99 SIM Only with 2GB data, 1000 minutes and Unlimited ...


£1£14.99 SIM Only with 2GB data, 1000 minutes a

EE Mobile SIM Only Contracts

£14.99 SIM Only with 2GB data, 1000 minutes and Unlimited ...
£14.99 SIM Only with 2GB data, 1000 minutes and Unlimited text with £100 Amazon voucher
Get Cashback


Valid 11 Mar - 18 Mar 2016

Just order nano sim and you will get a multi sim ... All 3 sizes

EliTom

in that case I stand corrected and I hope you all took a screen shot of the deal on TCB mentioning the voucher - was this the Amazon voucer?

EliTom

If yours is due id send them a quick email to make sure they are aware of your order. They didn't have mine and had to "check" with EE!

cashback sites do warn against mix and matching deals .....

getting greedy can have it's pitfalls !

EliTom

Just had an update regarding voucher and that has been declined for going via tcb, :neutral_face: so both are refusing to pay out this is going to be fun..

Voucher has been confirmed. They will now purchase this and I should receive within 7 working days of Wednesday! I'll post back if/when received! Email said to keep an eye on junk folders just in case it ends up in there - for those whose vouchers are imminent.

Most definitely yes, appeal/complain. TCB clearly advertised the code on their website as being available with Cashback so they cannot now say no Cashback due to using a voucher.

1. The voucher was clearly displayed in the TCB website as being available with Cashback.

2. The voucher appeared in the order page and in your order email summary so you should have proof it was part of your order.
.

Was just looking through my tcb and see that they refused the cashback last month as a voucher code was used so hope I don't have an issue with the amazon voucher too

I have hit 3 months and unfortunately still no sign of the voucher. I have emailed EE affiliates to chase up as this appears to be the standard procedure in this instance. Will report back if I get a response.

Just submitted my first cashback and got a confirmation text message. Will take up to 8 weeks
for the cheque to arrive.

Since it says "I also confirm that there is no outstanding amount on my network bill" on the screen where you submit your bill, does this mean I need to wait until the direct debit has been taken before I upload the bill?

Thanks for the reminder, :-)

It should be around this time when the first date to send in the bill for redemption (for those who took out the deal at the start). Don't miss it.

3 months today. No voucher yet.

Anybody had any luck with their amazon voucher/cashback? I still have another 10 days or so til my 3 months is up and nothing yet.

Hey! I contacted EE directly, and although it was on mobiles.co.uk, it's a deal from EE. Contacted support and said I was missing data as my purchase confirmation showed 2gb. The advisor then added on an extra 1gb as a recurring add-on/bolt-on. It shows as 2gb on my account now.

I'm up and running with the 2Gb of data, phew! Has anyone received their £100 Amazon voucher? Do we know how this will be received, an email from EE?

Voucher code should be sent by email 3 months after sign up (so expecting it in June).

Thanks in advance!

Thank you very much for info x

I signed up for this deal for myself through mobiles.co.uk and then again through e2save for my son to try to keep accounts separate. EE have been sending me one bill with both accounts on and just wondering if anyone knows whether mobiles.co.uk and e2save will accept the joint bills for cash back claim? I have spoken to EE who say the only way to split the bill is for my sons to be in his own name.

Took me 3 attempts on EE livechat to solve it. What worked for me was specifically explaining you bought from mobiles.co.uk for 2gb and that your allowance currently shows X mb of 1gb is used and you want it changed to 2gb as it should be.

Anyone else still having issues getting 2GB of data as advertised and promised? Now in the 2nd month of my contract and it still shows as only 1GB on My EE.

the code we've used was on their website also with similar t&c but not the bit where you had to go via their link, i'm hoping for cashback/voucher (why not) could have been made clearer but gonna give til mid June and enquire then.

Thank you - the rules will be similar but not the same as it was advertised on Topcashback so therefore expecting Cashback and the Amazon voucher. When I checked with EE CS at the time they said there were no restrictions on new customers only (just new contract) so that best be true as I bought it in that basis and it was included in my EE order summary. Technically there is no reason why they could not send it out after the 14 day cooling off period as you are tied in for the year then anyway.

https://www.vouchercodes.co.uk/search/?q=EE+Mobile
Look at the the t&c's of these

Thanks. Please send it if you can find.

When
I asked on live chat and he sent me a link to a vouchercodes site where there was a link for the deal, in the t&c's it stated codes will be issued after 3 months. If I can find I'll pop link up tomorrow but I'm on phone at min.

Thanks for the information. How do you know please? Where does it say that it will be posted after three months?

*sim

Yes the invoice was in the envelope with the aim. I did speak to them and asked when I'll be on their database to which he said I can't give you a date due to the backlog. My 2gb is actually active now though so I'm happy. Will give them another buzz next week to see how they are getting along.

mrdude, have you already spoke to them since you got your sims? Did you get an invoice with your sims that has all the numbers on it, namely Invoice No., Transaction No. and Customer Lead No.?

If you haven't contacted them yet, I'd suggest you do so and see where you stand. Don't wait two months. I've spoken to them right after receiving SIMs and mainly to make sure they have me in their database and that there was a conversation made about all this.

Just remember, be polite and firm, at the end of the day customer support are ppl like you and me...and if you get 100 angry people getting at you...you know you won't feel snappy and happy. A nice word can make a world of difference!

That was an overreaction from my part to which I apologise.

like DAB_11, I had no joy with the login on their website. My worry was that I'd miss the cask back claim as I didn't have any information as to when sending the bills were due. They've 2 months to sort it out I guess before I descent a fleet of calls and emails upon them. Haha

Elitom...So...I got my invoice out, got the original SIM details out, tried every possible combination on the My Account login page on the mobiles.co.uk and each gave me "Your details are invalid".

So following doesn't work for me:
- 8 digit customer lead on the invoice
- email address
- original SIM phone numbers
- ported phone numbers
- 9 digit Invoice number
- 9 digit Transaction number

Mobiles.co.uk seems to have messed this one up royally. :/

I'll get in touch with them in following days and see if they are anywhere closer to resolving this conundrum.

???? I wasn't questioning the validity of your post so am not sure why you took it that way, I was merely explaining their online ordering process from my experience (having ordered, and then returned, two of them). Their system has failed somewhere as you cannot be expected to accept the terms of the offer (having had chance to inspect it under distance selling rules) if you cannot access them and have not been sent them. The fact they were busy is no excuse and is not really the standard of service you should expect from Mobiles or any other retailer.

But here's the thing, if there was a human error when ordering, you would have thought that speaking to them few days later and one of those people being their IT support, would resolve the matter on the spot and not saying I need to wait a month or so.

In any case, thanks for the info Elitom, I'll give it a try later on and report back.

I got invoice with one SIM, and nothing with the other SIM. They also got to me on the same day via different couriers, even though they were ordered together at the same time over the phone.

None of the numbers on the invoice worked for login, neither did the email or the phone numbers. Even after contacting them and stating all those various numbers on the invoice, they told us, they are not really our account numbers and that they will be set up in the coming month. It is even so bad, even after explicitly asking them for email confirmation, that they said they cannot do that until they set up the account. Go figure?!

We did all the porting through EE. Their accounts were up immediately, and they ported numbers across quickly.

So maybe you were lucky and somebody competent did your order at mobiles.co.uk, and we were unlucky and got people who are not IT literate, or as I said before their IT system is much to be desired...or combination of both. Anyhow, I'll give it another go later with email login and see if I get anywhere. However as I said, it didn't work previously.

Elitom, I have to support mrdude on this one. I've taken two SIM cards out, although it was 4.50 ones, and had no issues with 2GB data, or any issues opening account with EE, I still haven't received any mobiles.co.uk email confirmation, even less details about an account at mobiles.co.uk.

On the phone they were also mentionig some sort of backlog, which in my opinion, regardless of how much interest any deal has, should not be an issue. Once you purchase something, your details are put on database, and those details should immediately set an account with all the information.

So in that respect it is shameful on the side of mobiles.co.uk that it is taking so long for some of us to get our accounts up and running. I've been talking to them on the phone, and had no issues with their customer support, or EE for that matter. However, it seems that mobiles.co.uk needs to overhaul their IT system, if they can't create accounts as they get new customers.

so you had no email something like this when you placed the order?

Dear Mr EliTom
Thank you for your order. Your order ID is: 84xxxxxx

This email confirms that we have received your order and will be processing it shortly.

or like this

Dear Mr EliTom

We are pleased to confirm that your order has been successfully processed and will be dispatched shortly from our logistics centre.

Your order details:


-------------------------------------------------------------
Package 1
EE Pay Monthly Nano SIM - FREE EE 4G iPhone £14.99 2GB SIM Only 12m @ £14.99 / month Save over £144 Cashback by redemption - FREE Credited by redemption.
-------------------------------------------------------------
Package 2
Royal Mail 2nd Class Delivery - FREE
-------------------------------------------------------------

Your Unique Order Reference Number is 84xxxxxx

EliTom

​Thank you for your input. Unless you work for the company in question and/or listened to the conversation I had with them, you cannot comment on the validity of my post. I did not receive an email confirmation nor a text message for my order. This sim just showed up the next day after I placed the order. Contacted them regarding the 1gb allowance and the online log in to which they responded 'this deal is quite popular and there's a backlog which need to be processed before online accounts can be set up, as for the 1gb this will change next month to 2gb'.

First cashback isn't due until June, month 4 of your contract.

My mobile. Co. UK account is still not active. Told me that there's a backlog of them. Can someone share the dates then the bills need to be sent for the cashback? Got my sim in March.
Cheers

Yeah they said the same thing to me when I made the query a few days ago. The problem was finally resolved after it updated to a 2GB allowance. Just keep an eye out within 14 days from the contract start date to see if it has been adjusted for you. By day 10/11, if it's not there, I would call them up and force the fix.

No it was added on mine (it is a 1gb add on and appears as such online). It does seem they have had some systems issues both direct and when buying through Mobiles to get these add ons (1gb/3 months free on the £17.99 plan) added correctly.

Even though I ordered the 2gb deal through ee directly, I have only got 1gb at the minute and they said the other 1gb will be added within 14days, is this the same for anyone else?

Managed to get mine to track at £99.75 after it only tracked at about £10 last week. fingers crossed for voucher and tcb, as they say you've got to be in it to win it :wink:

There was no reference between the £95 TCB on the £14.99 SIM deal to the voucher code listed quite a way below it - any assumptions on the cashback rate when combined would be at the risk of the purchaser. I think EE are a terrible, terrible company, so I would not say that if I didn't think it was true.

I have to second EE being useless. It's worse than that, they're downright obstructive. My conversation with them about the direct debit and the late payment charge was infuriating. Anyone contacted mobiles.co.uk or e2save about the DD issue?

Worse was when I left T-Mobile (i.e. same company as EE) at the end of a contract and they stuck an early disconnection charge on me rather than only charging the 30 days notice that is given when you request a PAC. I complained, and got nowhere, and I wish I'd gone further now.

It was also mentioned about TCB earlier and not tracking at £95, presumably for the Amazon deal - but TCB was never listed at £95 when using the code for the Amazon £100 voucher deal. It's true the code was shown on their website, but that amount was never specifically linked to that code/deal. If it was, I'd have gone for it.

You're lucky you haven't dealt with Vodafone!

EE were quick to resolve my data issue, not showing as 2Gb on the app, but does show on my account. What alarmed me was the advisor not having a clue about the Amazon voucher and asking me to contact Mobiles.co.uk. It's direct from them! A bit concerned I'll wait 3 months, not hear anything and potentially lose out on the main thing that attracted me to the offer in the first place :disappointed:. Hopefully not though. Have many people had the voucher before?

so who would you recommend for CS then?

Life were very good TBH and are part of EE

I have dealt with EE many times over the last few weeks and they have resolved 2 out of 3 issues very well and saved me money.

This 1GB / 2 GB data issue was a fiasco but has been resolved now - and yes EE were very arsy with me

I think most mobile providers are now teh same - it is a very competetive / cut-throat business now

EliTom

This has not been a simple purchase. I've had to ring EE 4 times to highlight my monthly data allowance is set to 1.5GB instead of 2GB, this has still not been fixed after 4 attempts to work around their system. Their billing system also states my monthly charge will be £17.99??? fortunately my first bill has just gone through and they took the correct amount of £14.99. Finally my cashback has tracked at £35.00 instead of £95.00 so I've had to raise a ticket with Quidco.

Talk about a hassle.

is the amazon voucher still on?

Mine wasn't setup either, I made a manual payment just in time then setup dd. I won't be happy if I get charged the £3.50 for manual payment.

It's not on my online banking, that's how I noticed. The billing day has gone past, I made a manual payment which will cost me £8.50 for a late fee and a payment via CC, and EE claim it's not their issue, and I need to speak to 'Carphone'. And I expect to get a late payment put on my credit file for someone else's incompetence.

EE's CS as shockingly bad as ever.

I ordered through ee directly and they have given only 1gb saying there's a technical error that they are working on and hope to put the other 1gb on within 14 days, hope its not a sign if things to come lol

Has anyone else not had their DD setup?

I've just signed up and checked my EE account and it says I have a late payment outstanding, but I gave them my details to set up a DD?! I don't want a late payment marker for something that would be their fault :disappointed:

I asked on EE help and they said it is sent after 3 months.

hi.

Im order one in last monday and is still not delivered, but emails abouc posting etc is done.

I got second email when is stated "in first month only 1 Giga data from sexond months 2 giga".

This is as usual or anything wrong with this sim?

Regards

I would like to know this too if possible, I've not seen anything referencing the voucher since I signed up :neutral_face:?

So there is defo nothing to fill in on their site for it?

How do you get the amazon voucher? Will they just email or post it? When? Thanks.

That's what I was thinking. Don't like using CPW associated companies at the best of times so could do without the aggro of signing up on the off chance it's still 2gb.

The EE direct website still shows the £14.99 sim with 2gb data, however, given the problems that people have already had getting the correct data applied it is only a slim chance that it would be 2gb (or probably unlikely).

Thanks but it says 1GB for £3.00 now, not 2GB.

£4.50 for 2GB (with ultd minutes).

Just followed the link in the heading and it still seems to be available.

Unfortunately, it's still not working despite several reboots. I'll ring them again in the morning of it's still not fixed by then. Thankfully I don't get many calls. :smiley:

Has this now finished? Data is only showing as 1GB

Hope it's all up and running now. Oddly I'm sure the last time I ported a number across I could receive but couldn't call or send at first. Strange.

maybe bad luck or a mistake by T-Mobile at the time for you

but I have had several Orange / T-Mobile contracts in the past and never paid an early termination fee when either ending after minimum contract lenghth or when leaving during the last month of teh contract - only charges have been to pay until end of minimum term / notice period

and I terminated an EE contract last night one hour after signing up ! only have to pay 30 day notice period

EliTom

It does NOT, that is why most customers are stung by early termination charges when they receive the final bill. Most customer port out to another network soon after the last month of the contract is over, but even then EE charges this illegal termination fee.

There is nothing in EE's T&C which mentions this early termination fee on requesting the PAC code. I have been with most other major networks and always requested my PAC before the completion of the last month and used the PAC soon after the contract is over, but with EE they charge this fee and refuse to waive it.

I had to request a deadlock letter and then wait for arbitration to get the result in my favor. Took around 5-6 months if IIRC. They kept denying all through until the complaint went to arbritation

Yep, I rang EE tech supp this morning who told me that porting is a two-stage process. Second stage due to complete today. I'd always thought porting was a near-instantaneous switch.

Can anyone use amazon voucher with top cash back for this deal?
TCB has clearly mentioned that the claim will be void if used in conjunction with any voucher..

then you need to read the T&Cs carefully before you sign - if you are not happy then don't sign - simplz.

Everything will be clearly documented in the T&Cs

however AFAIK EE do not charge early cancelation / termination fees - I cancelled a 30 day contract yesteray within 1 hour of signing up - no early termionation fee - only the first 30 days - as per contract.

Do you have real evidence that EE charge said early termination fees in month 12? or is this just speculation?

and BTW Life Mobile (owned by EE) do not charge if you come out within 30 days of taking out sim - nice touch

and also EE are not all bad - I got another line rental deal with EE reduced yesterday and I was not even leaving .

so it's not all doom and gloom!

EliTom

Beware, they still charge you an early termination fee and/or 30-day notice charge when you request a PAC within 30 days of the end date of their contract.

For example, if you request the PAC 20 days before the end of contract they their argument is that because you are still in contract (20 days to end) they are charging an early termination fee. Also, in some cases they will try and charge you 30 day notice fee.

Basically, it is a big hassle for the customer and you will not be able to leave without paying one or the other penalty fee or both in some cases. They must be making good money from this scam and refuse to look at any complaints. This happened to me in 2009 with T-Mo and the internet forums are still littered with exactly the same problem (recent ones).

You have been warned!!

http://forums.moneysavingexpert.com/showthread.php?t=4363143&page=3

http://forums.digitalspy.co.uk/showthread.php?t=2061780

Does anyone know how long it takes for the cash back to track, stills shows nothing on my account.

Sorry if is been asked too many comments to look through:p - Maybe a way to search comments would be great on the site:)

I ported into EE today, from TalkMobile.

I can now text and call FROM my EE phone but can't receive either IN (calling my number gets the TalkMobile "this number is unavailable" recording.) It seems porting can take a few hours to complete, so hopefully it'll sort itself out overnight.......

It appears to be an EE system glitch - the old EE contract with 100 mins had 1GB data but EE have an ongoing offer whereby you get an extra 1GB free for the duration of the contract. It would appear that on somw accounts the extra 1GB was not added

My online account shows 1GB normal data nad a 1GB free add-on that cannot be removed . so 2GB in total.

EliTom

In case anyone is interested in getting this deal I've got an email from E2save as follows:
"With SIM Only contracts, you get more for less. Great for credit score boosting or SIMply to use temporarily until that long awaited phone you’ve been waiting for is released.
The awesome £3 EE offer below ends 17th March, so get your order in quick. When it's gone, it's gone!"

only shows up with 35.35 quid cashback from TCB when you go into EE page

I ordered this late night and received an order confirmation email this afternoon, stating that my order would be dispatched shortly. However, there is no mention of signing up for MyAccount etc. Does this sort of information come later?

all customers got that email

if you use your mobiles.co.uk order number and email address you can see you order details in the My Account section of mobiles.co.uk website - including your new EE number. This will also show when your order was shipped.

The sims are delivered by normal Royal Mail so if it was not shipped till yesterday you should get it today / tomorrow. Mine arrived next day but my wife's sim took 2 days.

EliTom

HELP
Order this SIM/DEAL on yhe 14th, havnt received the SIM yet but receivd this email today from mobiles.co.uk.

Hello, Thank you for your EE SIM only order. The tariff that you ordered includes 1000 minutes, unlimited texts and 2GB of data. We just wanted to let you know that your 2GB data allowance will come into effect on month two of your contract and will stay at 2GB for the duration of your contract. This means that in month one, you will have an allowance of 1GB data. Kind Regards Mobiles.co.uk

you can port direct from Life to EE ..... I have just done the same and it worked in the normal 24 hour timeframe - booked port on Monday morning and it went to EE yesterday afternoon :smiley:

EliTom

1 more question :smiley: currently with life and just requested my pac and down graded package with them, will I be able to give this to ee or do I have to port to another network?

Hi could anyone answer whether I can transfer my existing number to this SIM only deal and if so I assume this has to be done once I have signed up and received the SIM card? I am currently on giff gaff but want to do this dea (using the cashback via redemption) and spend the money I'm saving to get spotify premium.

thanks a lot, managed to place m order just hope all goes well :smiley:

not sure if I am being blind here but how much is the cashback via tcb where you can use the amazon voucher code? I cant see it :disappointed:

is it normal to get billed for the first month a day after activating the sim? i also only got 1gb data as well and no help from EE.

Hi,

I've tried to get the £99.75 topcashback along with using the amazon voucher code, the order went through but like shanraja above the cashback only tracked at 10.50, I'm new to tcb but know quidco sometimes tracks at a lower amount then goes up- is this the same with tcb- thinking about cancelling my order. Thanks

hi my cashback only tracked at £10.50 on tcb. is this normal?

My first paper bill (EE direct purchase) only shows 1gb data too, so problems not confined to Mobiles.co.uk contracts! But have registered it online and this shows 2gb.

Is this sim card a multi size type? I have a Samsung S6 which is nano sized

as mentioned below - log onto your EE account on the EE website and wait for the lets chat box to appear - and ask EE - I am sure they are aware of this by now - they may say bad luck talk to mobiles but it does look like they know about the issue now

worth a try !

EliTom

Hi guys,

I got this plan and when I put in my sim card it only showed up with the 1GB as others have said. From reading here I thought I would have difficulty getting it sorted. I started a chat with EE and explained it. The rep had the extra 1GB added in a minute and everything was fine. He told me 'rest assured, you definitely have 2GB as part of your plan and it will be added every month from now on'

Just thought I'd let you guys know so you don't worry.

looks like EE updated most accounts now

both mine and wife's accounts now show 2GB data

time to kick of teh Life Mobile to EE number porting.

and well done mobiles.co.uk - even at thsi hectic time they have replies to all portal messages and also via facebook in a timely and professional manner

EliTom

I received my sim this morning however it is not registered and has no service. Is this normal?

that is very odd as your billing period has just started

I would contact mobiles.co.uk via the web portal (account on mobiles website) and ask them what is going on. Yes they did say it would be added in month 2 but I think nearly all here have now got the 2gb in the first month. I was prepared to wait then but then yesterday when I put the sim in my phone the online account and MyEE app both changed to 2gb

I would contact mobiles.co.uk but in writing via the portal - they do reply but it may take 24 hours

then again you might wake up to 2gb tomorrow !

EliTom

I think you will find it is sorted for 95% now

Have you registered your number on EE website and put the sim in a phone yet?

If you can see the info on EE account - how long till your allowances roll over?

Do you have another EE account?

EliTom

Its one week and 2 days since the deal was posted and mobiles.co.uk and ee have still not sorted their damn 1gb instead of 2gb issue out! I ordered the deal a few days ago, and have got the same problem others are listing here, of only having 1gb data allowance showing up. FFS. Contacted EE via webchat and they said they can't do anything, they said to either ring EE Sales on 150 or ring mobiles.co.uk, have been on hold to mobiles.co.uk on the phone for the last 20 minutes or so, what a shambles...

ĺ1

Auto.

Updated to show 2GB on my account. Was 1GB before.

Am I the only person who can see the voucher code on the TCB website on the EE Mobile Contract landing page (app and computer view) and on the EE Mobile SIM page (under All Codes and Deals - desktop view)? For you can see the £14.99 deal with mention of the voucher and click on it, it opens up the EE page in a separate window and the TCB page changes to reveal the code. Remember the Amazon voucher is not available with the Mobiles deal.

When I go on TCB there are no codes so like I say gl at what u get.

TCB specifically state that the use of codes not approved by them could invalidate cash back. On the ee site you can put the code in but it's not approved by TCB. So, you take the chance of one , or the other , or possibly both. GL

Got a email from mobiles saying sorry and my additional 1gb will be added next month?

Sorry to be a pain, but I'm not seeing the code. The bit bold about the TCB page CHANGING to show the code isn't working for me. I'm not quite sure what's going on. Any advice?

Anyone got the voucher through yet?

The code is on the link above as stated a few times now - on both the Mobile Contract and Mobile SIM only pages for EE (http://www.topcashback.co.uk/ee-sim-only-contracts/discount-code/ shows it for the SIM only page). Clicking on the voucher takes you to EE (and CHANGES the TCB page to reveal the voucher code) - on the EE homepage click on SIM Only Sale then scroll down to the £14.99 plan and press Choose. On that page, fill in your details to complete your order, making sure to enter the voucher code off TCB into the box under "Got a voucher code?" (when you do, it changes your Basket Total to include "Voucher awvoucher100-Limited time only: £100 Amazon voucher with a 12 month £14.99 Sim Only contract"

HTH

The cashback rate has incresaed in TCB to £99.95 for 2 days (http://www.topcashback.co.uk/ee-sim-only-contracts/ - voucher code is on the right hand side, second menu item down under All Codes and Deals) so possible profit to be made now with no cashback guarantee claim required.

EE have said to me that customers who sign up for the deal between 11th and 17th March have been noted down for the 'double-data' offer and the extra 1gb will be applied within 14 days.

all I can say is credit where credit is due ..... in my case.

and BTW all appear to habe the 2GB of data now - not in month 2 - maybe the email was to cover worst case scenario !

I fior one will continue to deal with mobiles.co.uk

the verdict on EE is open in my case :wink:

EliTom

Any idea when this offer is ending? Thanks

bit harsh TBH

yes there phone lines were very busy - but at least we were told at the start of the call and they did appologise profusely ..... but this deal was / is very popular and something went wrong. IMHO mobiles.co.uk handled it very well under the circumstances

and I am sure they did agree the deal with EE in the first places - maybe the error was on EE's part and it then took some negotiations to resolve.

and yes their cashback process is very easy and straightforward .... almost everyone should be able to manage it !

sometimes in life things do go wrong, and the way a company deals with it is a indicator of their professionalism .... not a reason to blame them !

EliTom

Sorry, am I missing something? couldn't find code anywhere. Checked the first post and also on topcashback, there is no mention of code and when I click on "Get Cashback" button, it opens generic EE webpage!

Here you go http://www.topcashback.co.uk/ee-sim-only-contracts/discount-code/

How can we got £100 Amazon voucher from EE? Is there any code we have to enter during checkout? TIA!

How can we get £100 amazon voucher via going thorough Quidco? TIA!

Unless you buy through Topcashback where they are advertising the voucher and therefore not breaching T&Cs.

i dont think we have any chance to gain both cashback..

quidco T&C -- "Cashback will not be paid in conjunction with any other offer, voucher or discount code unless listed on this page, or with any other discounts such as staff or student discounts"

It's my first time getting a PAYM contract. Can anyone confirm that it's normal practice for them to charge you a day or 2 after signing up and again via direct debit within a week? They said that this initial charge (one months cost) will be refunded back to me at the last billing cycle.

Does anybody who ordered direct through EE going for the £100 voucher know how it's delivered? Email/post? They're also saying it's only 1GB data allowance, has anyone had this changed?

Dave
Sorry to disappoint but the tariff has the word iPhone in it but there is not actually an iPhone handset included. Not good wording in their part but doubt if you will get what they suggest they are offering.

Ahh, its tracked at the lower rate, so if it doesn't uplift within the next 10 days, ill cancel the EE contract as its within the 14 days :smiley:

Not necessarily - Quidco are not displaying the voucher code on their website so unfortunately there is a chance your Cashback will be rejected.

Ohh right okay cool, thanks for that!

Managed to get the £95 Quidco deal and the £100 amazon direct EE so they have paid me to take the contract for 12 months :smiley:

Can i also ask, whats the difference between buying direct from EE and then buying from mobiles.co.uk?

Hi, I clicked on Get Deal taking me the mobiles.co.uk, scrolled down past the current offer to the next one which sounds the same ie 3pounds per month after redemption but with an iPhone handset free. I can't seem to find out what type of iPhone though.
Sounds like same deal with free iPhone?
Any comments or am I missing something here?

Should be £36.75 Cashback from Topcashback plus the £100 Amazon voucher as the voucher is on Topcashback for this SIM.

Get £16.07 for taking this deal out on Topcashback!
£100 Amazon voucher from EE and (£95.95 as per there SIMO section) Cashback. (179.88 - 195.96 = -£16.07)
'Use these voucher codes and still get cashback for a double saving when you shop online at EE Mobile Contracts unless otherwise stated below in the individual code or deal terms and conditions'
link below (see the section below the 6PAYM deals)
http://www.topcashback.co.uk/e_e/?vID=231083

How does this work out on TCB?

SIMO 12 Month - £14.99
2GB data, 1000 minutes unlimited texts only £6.65 after cash back!

The cashback you get is only £35.35???

​makes more sense now. Thanks for your help

If anyone is going with the £100 Amazon voucher offer, remember to go through Topcashback for at least another £36 Cashback. The voucher is showing on the EE mobiles page and intermittently on the SIM only page too.

hey guys just wanted to check something with u guys .
I purchased this deal through mobiles.CO.UK on 6th March , received confirmation on the 7th March. I installed & setup the sim today touchwood no issues ... account showing 2gb of data ... plus the 1000mins & unlimited txts.
however it shows my first bill payment is due to be taken on the 15th March , then subsequently it charges to 7th April .... & then 7th of every month going forward .
my issue is that shouldn't my first bill date by the 7th of April & not the 15th March?? or I am missing something obvious???

Also which bill is considered the 4th for cashback purposes the one dated between the 7th june- 7th July 2016 ??

Plus 50% off for first three months - Pay Monthly: £9.00 (£17.99 from month 4)

Wow i didnt think you would get the 50% off as well. I thought that was if you just bought through EE.

Hi. Thanks for your response. I've went through Uswitch, apologies not Mobiles.co.uk. The voucher is showing on my order from EE-

Voucher code awvoucher100 Limited time only: £100 Amazon voucher with a 12 month £14.99 Sim

Is this something to chase up with EE? Apologies if I was unclear earlier.

As a giffgaff user it would help me if someone can go through the steps of switching to this EE sim with me, I wan't the £3/mo sim but I want to keep my number, how do I go about doing this £3/mo thing? Thanks! Also what's the deal about European roaming as well?

Well, it's actually £14.40 cheaper - see http://www.hotukdeals.com/deals/ee-extra-pay-monthly-sim-minutes-texts-unlimited-data-2gb-1-80-p-m-after-cashbacks-2409288

You dont get the amazon voucher with Mobiles.co.uk. That was only if you bought it directly from the EE website.

It was my understanding that you only receive the Amazon voucher by applying a promo code when purchasing directly through EE?

I've signed up through mobiles.co.uk. Called EE today to confirm my account should have 2Gb of data and this will be corrected in the next day or so. I did query the Amazon voucher and they said I would need to contact Mobiles.co.uk regarding this? Is this correct? I've noted it can take up to 3 months to come through

​ You actually pay £15 a month, but claim back the equivalent of £12 a month at various points during the 12 month contract.

I just got this last night. Seems like a very good deal with the cash back! EE has the fastest data speeds and reception!

Hi Derek,

Which plan are you on? £3 or £4.50? Thanks.

How does this £3/mo thing work? Surely it's too good to be true as I'm paying £12/mo for the same thing!

Yes, it was indeed you Jono8! :wink:

Thanks for confirming, much appreciated. Well, it is £15 extra, but you also get unlimited calls...sounds like a good deal for me. :smiley:

Today didn't start well with the EE sim card failing within a minute of activating it :confused:. After a visit to a EE store a new sim card was issued and all appears to be good. Then phoned EE customer services this afternoon to get my number ported and asked him if he was aware of the 1GB vs 2GB issue with mobiles.co.uk to which he replied that he wasn't but as a goodwill gesture he added the additional 1GB to my account. Must admit that even though there's been some teething problems they have been dealt with promptly and efficiently so now fingers crossed that the cashback part and the additional promised data runs smoothly.

Somebody replied to my question, saying that £3 deal is also eligible for the EU calls. I have their reply in my email, but it doesn't show up on this thread. Could anybody confirm it? Thanks.

To all of those like myself who have ported their mobile number over to EE, do not forget to log into your mobiles.co.uk or E2save 'myaccount' and from there go to 'update your number' and update as required by their cashback terms and conditions.

don't give them any opportunity not to pay out!

I also noticed on my EE account my number has been updated to my ported number, so hopefully all future bills will be with the correct number for cashback

What the deal with itemised billing is that extra as mobiles.co.uk mention is the redemption does not include does that mean the monthly is more the £3 effective

That was the description from my Ee account after I had purchased the 4.50 option from Mobiles,

Ordered, thanks :smiley:

Thanks kathkin20, I was looking and kept getting only the £3 one. I changed settings and now see £4.50 as well.

Btw. where do you see that description about EU calls on mobiles.co.uk? Did you get that from similarily priced plan on EE website? Or do you know will EE honour this?

This is what I am getting on the above plan from Mobiles.co.uk
Your EE SIM only plan includes 2GB of data, unlimited minutes and texts to UK mobiles & landlines. When in the EU, you can also use your allowance to call & text back to the UK and the EU.

Hi guys,

Few mentioned this £4.50 deal, that has EU roaming included. Could somebody please provide a link? I've looked on mobiles.co.uk and ee.co.uk and cannot see that deal.

Thanks in advance!

nice...ty

Have the got the same issue with 1gb, rang Mobiles.co, was told the first month is 1 gb and then from month two it will be 2gb, she said EE would either give an extra gb at later month or reduce the price.

Just got email saying accepted. So pleased. Just got to remember those days to send back bills now :smiley:

Thanks op signed up via mobiles.co.uk for myself just wondering if there is a limit on this offer thinking of maybe getting contract for my son? Has anyone applied for more than one? Thanks

Ok thanks wotan

Ok decided to go with the mobiles.co.uk deal thought all was well then got this:
Thank you for your recent order.
We have been unable to process your order today. We are working on this as a high priority and will contact you again to confirm if your order is successful together with full delivery tracking information, so there is no need to contact us.
We are sorry for any inconvenience caused and thank you again for your co-operation and patience.

mine too

What are the majority of people selecting here? TCB -> EE or Mobiles.co.uk?

Not entirely sure which is the best deal with regards to risk / reward and the effort of redeeming cash back via Mobiles.co.uk.

I want to keep my old number though.

My question is will I have to transfer my number after the contract has been set up and I have the SIM? Or is there a way to do it on ordering the contract/SIM?

I always had to pay 10p but always have been on PAYG. Thought it would be free. :disappointed: Learn something new everyday.

Also just a heads up. I sent 2 text messages to the BBC sports website (81111) last night but was charged 17p (20p including VAT). So doesn't count in the unlimited text. :-(

What is up with when it refreshes? I got mine yesterday yet my allowance refreshes in 10 days : /

Received my sim this afternoon and if the email from mobiles.co.uk is correct then my additional 1gb of data should show tomorrow as this is when the monthly allowance is refreshed.

Fingers crossed :neutral_face:

OK so spoke with support at mobiles.co.uk and they say it was all sorted at 4.30 this afternoon after much toing and froing between CPW and EE - hence the email

The lady from mobiles also said that is for any reason my account does not get sorted then mobiles will fund the extra !!

I am now going to put this in writing on the mobiles.co.uk portal and get it in writing but to be fair they have reply to my last two posts there

I will now leave this until early next week and see if it gets resolved - hopefully it will. It does look like it is but I still want it in writing :smiley:

EliTom

I have just received a message from mobiles.co.uk to say that after some emails between them and EE and the upshot is that all customers from mobiles.co.uk on this contract will have the 2GB data allowance showing on their account within 72 hours .

EliTom

“Hello, Thank you for your EE SIM only order. The tariff that you ordered includes 1000 minutes, unlimited texts and 2GB of data. We just wanted to let you know that your 2GB data allowance will come into effect on month two of your contract and will stay at 2GB for the duration of your contract. This means that in month one, you will have an allowance of 1GB data. Kind Regards Mobiles.co.uk

thats not fair! we paid for 2GB. will they compensate?

well EE have just told me there is no 2GB - at all - ever ....

now on the phone to mobiles.co.uk ....

to be fair mobiles.co.uk do seem to be trying to resolve it - but EE seem to be not helpful with me at least

will feed back later when I get of the phone with mobiles

EliTom

“Hello, Thank you for your EE SIM only order. The tariff that you ordered includes 1000 minutes, unlimited texts and 2GB of data. We just wanted to let you know that your 2GB data allowance will come into effect on month two of your contract and will stay at 2GB for the duration of your contract. This means that in month one, you will have an allowance of 1GB data. Kind Regards Mobiles.co.uk

thats not fair! we paid for 2GB. will they compensate?

Spoke to Live chat today and Plan still says 1 GB but Usage is now 2GB. Live chat said 1GB was added as a
freebie just for this month. Received email from Mobiles than month 2 will be 2GB and remaining of the contract and so looks like they have sorted it out. Although after lots of messing about. :disappointed:

Just had this email from Mobiles.co.uk:

Hello, Thank you for your EE SIM only order. The tariff that you ordered includes 1000 minutes, unlimited texts and 2GB of data. We just wanted to let you know that your 2GB data allowance will come into effect on month two of your contract and will stay at 2GB for the duration of your contract. This means that in month one, you will have an allowance of 1GB data. Kind Regards Mobiles.co.uk

My bill says I have to pay manually, no DD setup with my bank yet. I'll give it a few days and see if it sorts itself out.

Anyone else just received this email??

“Hello, Thank you for your EE SIM only order. The tariff that you ordered includes 1000 minutes, unlimited texts and 2GB of data. We just wanted to let you know that your 2GB data allowance will come into effect on month two of your contract and will stay at 2GB for the duration of your contract. This means that in month one, you will have an allowance of 1GB data. Kind Regards Mobiles.co.uk

I cancelled yesterday - so seems a bit odd I'm still getting updates! xoxo

If you go for this you have to do a number transfer number after the SIM has arrived and the contract has began right?

oh ok just confusing with the topcashback / quidco and amazon offers

Sorry very late on this but interested, what deal is still available as cant see amazon voucher and all cashback seems to be reduced, what is my best option mobiles.co.uk or via EE themselves. no longer £3 so how much is it, any help appreciated

My bank is showing as DD set up and i received a bill already (after one day!) so i presume will work OK

my EE account now showing 2GB of data, i think it will be the same for everyone over the next few days

Thanks to both of you. I'll try that. I've already given them the 30 days notice

Mine tracked as £1 value and £0 cashback

correct - from EE website

EE PAYM 4G Multi SIM

Extra Plan - double speed 4G
2 GB data
Unlimited text messages
Unlimited minutes
12 months plan

Use your minutes and texts in the EU
Now £9.00 then £17.99 after 3 months

EliTom

OK folks - to be fair to mobiles.co.uk they have been very helpful

just chatted with them via facebook and also on the phone with customer support

They are now aware there is an issue with this an they are trying to resolve it with EE

I will get an EE as soon as mobiles.co.uk get a response from EE. In fact the guy at the call centre has promised to deal with it personally and call me back and follow up with an email.

Do for now I will hold fire - I have been told on the phone and in message that assuming it can be resolved with EE then the cashback side will be honoured in the normal way

So just hold fire for now - looks like mobiles.co.uk have lots of work to do with EE and they did say this has been a very popular deal !!

One point I was advised - do not open and use the sim card until the situation is resolved

hth

EliTom

Set up EE account yesterday online and arranged port on line data only showed as 1Gb but in add on's on page two showed extra 1Gb. just logged back in and shows 2Gb on front page 1 not had to speak to anyone about it,

Only issue is that network coverage where we live is very poor compared to O2. Rang last night to speak to tech support agreed 2 masts had been taken off line and said if i was on contract could have provided a free WiFi connection box. but not for sim only . NOT sorted this yet see some people have had free box.!

This is very strange. I spoke to EE two hours ago, they agreed to give me 2gb data a month without any hassle, and its now appeared on my account page. I suggest anyone who gets a contrary answer phones back and speaks with another operative.

Same...Just got off the phone to EE Customer Services, they said to get in touch with Mobiles.co.uk and that any change to the allowance needs to come from them...

this exactly what I told them ....

teh lady even admited that all EE 1000 min plans come with 2GB data

bt then she said it is on my notes that I have been told to sort this with the company that sold the plan ... i.e. mobiles.co.uk (CPW)

my feeling is they now know about this and there is some issue over this between EE / CPW

we will see

I have messaged mobiles.co.uk - but I want any agreement in writing - not only verbal by phone !

EliTom

it is not double speed and no EU roaming add-on

EliTom

Same...Just got off the phone to EE Customer Services, they said to get in touch with Mobiles.co.uk and that any change to the allowance needs to come from them...

To anyone who has received their sim pack, is there any mention of double speed 4g and eu roaming?

well I have just called EE and after being on hold for ages have been told this is nothing to do with EE and I have to discuss with Mobiles and maybe teh deal has been miss-sold and basically my EE notes say thsi and not to call EE again !!!!!

EliTom

Re the 1gb/2gb issue, just phoned EE customer services and the very nice lady agreed to add the extra 1gb a month straight away. Good customer service :smile:

Spoke to them on the phone as well, now it says 2GB left even for this month.

Had the same issue (2Gb showing on Plan Details but only 1Gb allowance). Spoke to very helpful lady at EE, got striaght through and they added the 1Gb.

Had to add this months as a add-on which they will refund and then full 2Gb from next month.

She said that it was because the plan is actually 1Gb with an extra 1Gb free so looks like its not applying the free extra 1Gb.

Just come off the O2 cashback deal from last year with mobiles.co.uk and found the cashback process very easy. Most difficult bit was having to go to the bank to pay the cheque in! So far impressed with EE as well.

I would call EE now! the port normally goes through next day - yes they say up to 2 days but normally it happens next day

EliTom

was this by phone or over live chat?

maybe now they are getting it sorted

EliTom

I've got the 1GB/2GB issue too...

This is totally stupid!
I ordered 2 sim only deals and ONE was refused due to a dodgy credit check.
How can one pass and the other fail?
Also, my confirmation mentions a smart phone.
WTF?
If they were a football team, they'd be Newcastle United. :confused:

This is what happened to me,i phoned mobiles.co.uk back up and told them there was no way that i could have failed a credit check,so she went through all my details again to make sure that they were right,and done another credit check and i passed this time,i got the sim card delivered yesterday.

Got the message from http://www.mobiles.co.uk give us a call. Which I did but they told me credit check been refused. What the hell and **** it is ?? My wife owns mortgage and having clean credit record and they refused it just for £ 14.99 ??
What a crap it is ? My wife she is at the moment with T mobile pay as you go. What could be wrong then ? Any ideas ?

Thank you.:smiley:

I am on EE pay as you go. If I get this deal, will I qualify for the cashback?

Quidco says "Cashback will not be paid on existing customer sales (excluding 2nd line Sim Only sales).". Do I qualify as existing customer if having pay as you go?

Texted AL to 150 (which you do to check allowances on EE), got a message saying 1GB of data. It also said I hadn't got a Direct Debit set up, which I am hoping is just because it's not yet completed...

Hi guys

I am having the same issue regarding data. EE main page shows 1GB but plan info shows 2Gb

I'll just hold fire for now and see if they update this after all the calls to them

I have registered the sim and alse requested to transfer my current number over from 3

Just wondering where I stand if I want to return the sim. What happens with my number?

Maybe it is the iPhone premium :smile: - they think we are mugs and will pay more for the same item (as I could see no difference in what was offered and the non-iPhone SIM works fine in an iPhone).

They are both nano sims, so why the difference in price when they work with either phone (iphone 5s)

Still visible on Topcashback for EE direct (mobiles rather than SIM only page) http://www.topcashback.co.uk/e_e/

£36.75 indicated for the £14.99 SIM on the SIM only page. It tracks at £10.50 so should uplift - it has tracked despite speaking to CS about the order at their request..

On mobiles.co.uk why are they charging different prices for a nano sim for a smartphone and a iphone?

Vodafone 4G Smartphone SIM Only Promo £27.20 10GB 12m
12 Months More info
Unlimited mins
Unlimited texts
10GB data Save over £188 Cashback by redemption More info
£11.50
Per month
£27.20 before
cashback

Vodafone 4G iPhone SIM Only Promo £27.20 10GB 12m
12 Months More info
Unlimited mins
Unlimited texts
10GB data Save over £176 Cashback by redemption More info
£12.50
Per month
£27.20 before
cashback

Just to say I have been called back. Mobiles are fully aware of this issue now, and its being handled in conjunction with EE. To be honest, the customer service has been absolutely excellent. I think I must have been one of the first to call earlier today, as they said they have had a lot of calls about this since I phoned.

Used the sim as soon as I got it. Im sure this will be sorted. EE customer service has been great for me and
sorting out the signal booster for free. Just saw the upgrade is due in January 2017.

I've just asked over in the thread for the deal from the EE website for the same allowance, as to whether they also are showing 1GB for their SIMs....

Finally got through to the e2save 01509 number this afternoon after 50 minutes!

I spoke regarding the data issue and they are aware of the problem and will be contacting me in a few days time after contacting EE, and he said we will all be getting 2GB data but it may take a few days so don't worry you'll get it eventually

I do get the impression that they are helpful company (when you can eventually speak to them that is) and they will try and sort it out

oh and yes to answer the other person's question my TopCashback via e2save tracked at £0, looks like another thing to do!

Did TCB track at £0 for anyone or is it just me?

I went through e2save (same company as mobiles.co.uk)

I registered and logged on to EE, on my account' showing as 1GB, and on 'plan and addon its showing as 2GB.

Personally I'm not worried I'm sure it will be 2gb, if it's not im not bothered, that's more than plenty

No, as above I got my first mobile phone on Vodafone payg when I was 19. At 21 I got a contract with o2 whom I stayed with until I switched to Tesco sim only about three years ago and then to Life mobile a few weeks back.

That's it. My entire mobile history. I've never been with T mobile. Orange or EE in any capacity.

exactly - as soon as I gave them my old EE data sim number for my new data deal - not this deal - my order went through. That was today with CPW

and don't forget they are bl00dy busy today - this is a very popular deal :stuck_out_tongue:

EliTom

I don't doubt people will get their cash back. I have a lot of friends who have done cash back deals with no problem at all.

The reason I cancelled was the hassle of setting it up. EE insisting I was a customer when I have never been a customer plus the issues people were having with the data allowance, add that to the 40 minutes wait (we're it not for the numbers added I'd have been charged £5 before they even answered!) and it just seemed more hassle than it was worth to actually set up.

With the influxe of HUKD'S taking on this offer, im not suprised that these company's start back tracking on the cashback! Remember Gala Casino pulling the plug and not paying out on the Topcashback £80 Cashback offer because we all went for it!

I have cancelled! It's just not worth the hassle, if they are like this now, what are they like when trying to get your cashback!
Mobiles.co.uk needs to improve their customer service and also they call centre waiting times/prices!

Good luck to anyone that seals the deal and gets the 2GB, something tells me you are going to need it! xoxo

I decided to go through e2save instead (although it shouldn't have made much difference since they are both the same company)

Got the credit check email/text a lot of people were receiving asking to ring 08715211434. If you do get this message, ring 01509 618591 (seemed to work for me).

Similar outcome for me as well (apparently I'm already an EE customer so it flagged up, even though I've never been with them). The operator told me to ring EE and sort it out but I was having none of it so I just asked him to cancel there and then.

Not exactly giving the best first impressions, especially when the whole deal involves a lot of trust in the company delivering the cashback to bring the monthly cost down. £14.99/month is a hell of a lot for a student and definitely not something I'm willing to spend for what is being offered.

Going to stay with LIFE Mobile who have been very very cooperative with the whole kerfuffle.

I guess the saying holds true, sometimes things are just too good to be true.

Good luck to anyone who tries this but I've been put off Cashback by Redemption sites for a while now.

It says that the contract is for iphones, is there much difference between an iphone contract and a 'normal' one apart from the sim size? Would the sim still work in an android phone, providing the sim fits?

Just had a call back from Mobiles.co.uk customer service. Credit check was returned once again.

EE are insisting that I'm an exsisting customer, I'm not now nor have I ever been an EE customer. Mobiles.co.uk don't know why he said all he can do is resend it yet again.

Far too much hassle so have asked them to just cancel it.

Great deal for those who got it without having to jump through hoops!

Right folks - be careful here

as I have an existing EE contract my new Sim Only plan has been added to my existing account so I can see the details already - and my new number shows only 1GB data !

I have clarified this with EE and they say it is definitely only 1GB - and only mobiles.co.uk can change this !!

here is the transdipt from EE

elitom: I have just taken this account out today
elitom: my understanding was that this contract had the following allowances
elitom: 1000 minutes
elitom: unlimited sms
elitom: and 2GB 4G data
elitom: but I only see 1Gb of allowance shown on my account online
Lekhni: I'll be happy to help with that, can I start by taking your full name please?

Lekhni: Thanks.
Lekhni: Did you take the deal with Carphone Warehouse?
elitom: yes
Lekhni: Okay.
elitom: well mobiles.co.uk - part of CPW
Lekhni: Okay, thanks for confirming.
Lekhni: I can see that in your price plan 1GB Data allowance is included.
Lekhni: And, there are no notes or reference about the 2GB data offered to you.
elitom: OK so this is definately only 1GB
Lekhni: As they're the Third party and have offered you 2GB data so you need to get back to the Point of Purchase and they'll check this for you.
elitom: and this is the £14.99 per month 12 month sim only
Lekhni: If you have been promised by them for 2GB data then they'll be able to provide you with that plan.
Lekhni: As we can't validate your conversation with them, so you need to get this added directly by them at the point of purchase.
elitom: please confirm that this is £14.99 per month sim only 12 month contract
Lekhni: Yes, its or £14.99 and a 1year sim only contract.

so check your online EE account and chase up mobiles.co.uk

EliTom

Got my sim this morning. Liker others. Main page says 1GB while under allowance says 2GB. Sadly,
as far as EE are concerned, its the main page that counts. So something for mobiles.co.uk
to sort out.

Did speak to Customer service and told them about my signal problem of getting 0.02Mbs speed
and they will send me a signal booster tomorrow. Which they don't normally send to Sim only
customers. So I'm happy. Just need mobiles.co.uk to sort the 1GB to 2Gb situation now.

I was offered 8GB for £13.99 but 2GB should be plenty for me. If and when I get it

It's not the credit check. Apparently EE say I'm an existing customer. I'm not. I've never been an EE customer.

My first mobile was with Voda then I got an o2 contract when I was 21. Then moved to Tesco a few years back and life mobile last week. I know Life are owned by EE so can o my assume that was the issue.

But apparently EE thought I was trying to upgrade an existing account!

So now I've got to wait for the credit check.

I really wish I hadn't bothered either! The sim hasn't arrived yet so very tempted to send it back and cancel the whole thing!!
It does make you wonder whether the cashback will be honoured at all, or the hoops you'll have to jump through to get it! xoxo

Still on hold.

I don't have he patience. I'll give it the stated 28 minutes (on 24 minutes now) then just email and tell them to cancel it.

To be honest seeing the issues people are having with the data allowance I'm not sure at this point that I want to go ahead with it anyway.

I may be paying life mobile double this
(£6 a month) but the free phone number is answered instantly and my allowance is what it should be.

Wowzer

Called the numbers above and apparently there's a 28 minute wait.

1GB vs 2GB thing

Spoke to EE on chat, plan is definately only 1GB, advised to speak to mobiles.co.uk, they tried to fob me off with 'its because your part way through the month'. However once convincing her i was right i ended up in a conference call between myself, EE and Mobiles.co.uk. I had to email my mobiles.co.uk confirmation email to prove the plan.

I now have 2Gb per month as 1GB has been manually added on each month with no end date, plan however does state 1Gb only. Happy as ive now got my 2Gb allowance each month as advertised! I did warn them that everyone taking out this deal is going to be in the same boat, and that they should either sort it out or pull the offer as its not as advertised!

Good luck :smiley:

So when I get through I just say my order was with mobiles.co.uk not e2save?

I have premium numbers blocked so I can't actually call the number they've given me.

All the ones I've tried from saynoto0870 also say e2save.

Yup same company and all part of carphone warehouse Dixon group!

I got the numbers from here and saynoto0870.com there are other numbers there if you wanna try those! xoxo

I tried those numbers and both say they're e2save customer service not mobiles.co.uk

Are they the same company?

Just done this with EE myself. I had about a month and a week left on my contract. They ended my old contract free of charge (apparently because of loyalty, would have been the contract price VAT free otherwise).

They're transferring the number without any PAC code business within 24 hours. Result!

So i've called EE and mobiles.co.uk about the whole 1GB vs 2GB thing
EE were insistent on the phone that its only 1GB, and mobiles insistent that its 2GB. So a call between mobiles and EE is going to take place I believe. As they pointed out, maybe the extra data will get added on in a day or two. But hopefully mobiles are going to get back to me within 24 hrs.

I spoke to EE about this and they told me to ring up with 30 days notice period of my current contract ending and then to ask for my current number to be switched over to the new contract. No need to switch out to another SIM/network for the number changevoer, according to them.

just had the same from CPW about my order for the £20 mifi deal with EE

just an extra credit check - call them and confirmed some details and had an email 10 mins later to say all OK order confirmed !

nowt to worry about

EliTom

Thank you.

Will see if they have a live chat or anything first.

Got a text saying I need to call 08712203590 to confirm some details so assume I've failed the credit check. I thought I might because I'm not currently employed but figured it was worth a go.

Need to find a different number because there's no way I'm calling a premium rate 10p a minute number.

If you transfer to PAYG then back to EE, what happens to any call credit on the PAYG?
Also, what happens to the remainder of the notice period I'd already paid for on my old EE account? (I gave them 30 days notice)

mobiles.co.uk saying credit check declined, despite having very good score.but they wanted to do another credit check if iam looking forward to get a sim only contract with another network

Yep checked mine and same result

Plan summary

Your EE SIM only plan includes 1GB of data, 1000 minutes and unlimited texts to UK mobiles & landlines starting 01, 02 and 03 (except Channel Islands & Isle of Man).
Your plan details Your contract dates
Contract starts: 08 Mar 2016
Contract ends: 08 Mar 2017
Plan length: 12 months
Your allowances
Included phone minutes: 1000 minutes
Included SMS texts: Unlimited
Included data: 2 GB
Your payment details
Monthly cost: £12.49 (excluding VAT)
Payment method: Direct Debit

just spoken with EE live chat again and they still say it is definately only 1GB

waiting for a reply to my online message to mobiles.co.uk asking what is the situation

EliTom

The EE direct system is hopeless - two separate contracts and both asked to call - first to confirm that we wanted a sim only deal not an upgrade (yes, I do know how to place an online order!) my wife's this evening to speed up the ordering process (?) as they have received a lot of orders and them confirming details would mean they process quicker? Have we just been unlucky or is this a cunning plan to avoid paying cashback?

If I'm already with EE can I get this and still keep my number?

Decided to give it a go despite not being hopeful of passing the credit check due to currently being unemployed.

Just go this email through


A I correct in thinking that just means they haven't got Around to processing my order today?

This looks very much like a con to me.
2GB turns out to be 1GB.
On 2 consecutive days their website refused to recognise TWO of my current email addresses.
I'll give this a miss.

^^^ I just applied for it. The website didn't like my email address in uppercase, but accepted it in lowercase.

I just finished an O2 contact with mobiles.CO.UK and the online cashback process worked fine.

Try going to your PLAN summary on the EE site... very confusing

Click here to see what I see

On the main EE page its counting down 1GB of data, but the plan summary allowance states 2GB?

EE say mobiles.co.uk have to request it from EE

I have messaged mobiles.co.uk - will post back when I get a reply

If no reply - the sim will be going back !

EliTom

yep but the EE guy was adamant that my account only has 1Gb data ..... Grr

EliTom

this is what I thought at first as it shows 1GB left and underneath it say add-on 1GB ...

but after a live chat session with EE - see above post - EE confirm this deal only has 1GB data with no notes on the account to say 2GB

EliTom

I have ordered, thank you this is a great deal

OP, Thanks. Just coming to the end of O2 deal so perfect timing.

The voucher code for £100 Amazon voucher has appeared on the Topcashback EE Mobiles page again. In theory £36.75 cashback plus the £100 voucher (minimum) for successful contracts.

bu&&er !!!

Just finished the O2 deal with mobiles.co.uk and posted out to Life Mobile on teh £6 uSwitch deal

now this - half the cost and double the data .... and 4G

deciosns decisions - do I jump again

wonder how the porting would work as Life are on EE - I heard many stories about difficult ports from EE to Life

EliTom

Just got off the phone with LIFE Mobile and they told me that if you cancel your contract within the first 14 days they'll refund the initial £6 payment. I'd literally just jumped on that bandwagon before seeing this deal. Very impressed with their customer service at LIFE so if this fails I'll be sticking with them.

these are generally a WIGIG thing ...... CPW will buy teh right to sell a block of discounted contracts from a network and when they are gone .......

mobiles.co.uk seem to have at least one deal most of the time sub £8ish with one of the main networks with the exception of Three - I have just come out of a £6 O2 12m Sim only deal and there have been other O2 / voda deals ongoing - but non as low as £3 so far as I know

EliTom

The last redemption deal they had was Vodafone and I think that was up for at least a month. I'm looking to buy in a week's time so hopefully it lasts that long!

They have their price rise in March, so you sort of assume this price includes it but nothing would suprise me with mobile phone sharks!

At the bottom of the page on mobiles.co.uk it says:

"Please be aware your network will increase monthly prices in line with the base retail price index during the length of your contract."

Is this something to be worried about? On the face of it it sounds as if the monthly cost will go up

a) no way

b) buy deal now - let the sim run as it will be live once issued then in July port your out to a non EE PAYG sim then a week later port back into EE on new sim (this deal)

c) get this deal then cancel your current contract and pay it out - get PAC code and do as in b)

EliTom

I'm currently on a SIM-only 12 month contract with EE which ends in July.

Does anyone know if I can:
a) move from my current contract to this one instantly?
b) buy this deal now, then activate it when my current one expires in July?
c) any other option that will allow me to secure this deal! :smiley:

Thank you.

Nice deal. I'm just at the end of a similar redemption deal from Mobiles.co.uk, which worked out ~£3/mo for 1000 minutes and 1 GB of 4GB data with O2. This one seems even better and their redemption process is simple and painless. I even changed my address and phone number and was worried about that invalidating my redemption but they sorted it all for me.

My wife just had the same problem. Text saying call to discuss order, but they said she failed the credit check. it's a joke really

did you go via Quidco?

EliTom

Had the same rejected,phoned them and went through the process again and passed the credit check,so mines is coming soon,I don't know why I failed in the first place.

i was sent an text to contact to discuss the order further and asked to call 0871 number, have any one of you experienced this situation, if anyone could provide me an alternative number ?

no upgrade route

you will need to port out to a PAYG sim other than EE then port back in a week or so later

number changes are allowed with mobiles.co.uk so long as you change your number in their portal / your account page with mobiles

EliTom

I just ported my number to the £6/month LIFE mobile deal. How would I go about starting up this deal? I'm very happy to go through cashback if it means I'm paying half the cost for double the data!

Can anyone explain the steps to getting this done for someone who is new to this. Would be greatly appreciated. Thanks

This must be killing O2, Vodafone and 3 to some extent for low users some really good offers from EE who are now part of BT.

Can I get this sim, use it for a month and then port a number over to it?

PS when you get your first bill, note the exact date and then in m4,6 etc make a note on that date in your diary/on your calendar/reminders/noticeboard to submit your bill. They do not send reminders as no doubt they are hoping that you forget.

Does anyone know how the cashback works here?

Just looked at the "Welcome pack" and there's two options; "For Mobile Phone Contracts" (where you upload bills every two months - starting from month 4), and; "SIM Only 1 month Rolling Contracts" (where you upload every bill within 60 days of receiving it).

I'd guess that for this deal, I'll need to opt for the "SIM Only 1 month Rolling Contracts" option and upload my bill each month, but if anyone has had this (or a similar deal) with Mobiles.co.uk previously and can confirm this, that would be great...

Thanks OP. Ordered the same deal but from E2save using Quidco

Bit the bullet and ordered this. My time with Life mobile didn't last long!

4G, double the data and the fact it is half the price swayed me over just keeping on the £6 life mobile deal.

Also, after cashback on my 123 account, and the TCB fiver this will effectively only cost me £2.12 a month!

Got it from e2save

I won't know for another 11 days - the 18th - its aligned the billing dates and I can't see how the bills section of the website could handle more than one bill per account for all active numbers.

Mine has just shipped, but also appeared automatically in my EE account along with my current mobile broadband contract.

Its shown as being only 1GB of data as above,.... hmmm

Anyone else getting just 1GB also?

EDIT: looks like it is 2GB, possibly with a 1GB add-on the contract summary is 2GB on the EE site.

I think consolidated

If the contract gets added to an existing EE account, do you get separate bills or one consolidated bill?

u can use on the website directly

And the deal then costs £6.6566666 per month.

where is the amazon voucher?

is that via uswitch or via this link

EliTom

I cannot see the 100 amazon voucher things....any help??

Just received email confirmation from e2save that's my order has been successfully completed, ordered last night 11:30 p.m. received email today at 8:30 p.m. therefore 21 hour turnaround which I think is decent

Now of to Three for PAC code, rather excited! first phone contract in 7-8 years

Stupid numpties don't recognise my Email address. :stuck_out_tongue:

I just processed an order for this deal but decided to just use Quidco direct to EE. Just a warning my EE confirmation email stated only 1GB data, so I had to contact them to change this to the advertised 2GB which they did after linking them to their own damn website offer.

I had the text too! Sat on the phone for ages, still haven't gotten through! I don't have a mobiles account or an EE contract, and really have little faith in Mobiles.co.uk customer services! Or lack of! 7 phone calls, an email and 3 tweets I'm still no further forward than I was!
If I knew the ball ache this was gonna be id have stuck with giffgaff! The extra few quid is worth it for decent customer service! xoxo

I went for this had a text saying problem with payment method need to contact mobilles.co.uk contacted them gave them order number chap said it was to do with phone number I had entered as have another account with EE anyway he said as an existing mobiles customer on a sim deal that has just ended it was no problem and put it straight through. Have to say Mobiles.co,uk cash back routine online has been the simplest I have ever used and paid out in full.

Thanks OP for spotting this

Also, when does this ee deal expire? Couldn't see anything on the webpage. thanks!

Does anyone know how long i have to port my number over to EE pls? My ridiculous o2 contract doesn't finish until May. But am thinking of signing up for this EE deal now for the few months inbetween.
I couldn't see anything online on the mobiles.co.uk or EE website. thanks!

"We recommend you send this by recorded delivery as we cannot be held responsible for lost items or claims that arrive outside the qualifying period. We also recommend you keep your proof of postage.
"

looks like another £4 for recorded delivery .

If you do apply, don't put in any details of any existing contracts if applying to EE direct - despite indicating new contract, when I got to the end of the process (with the Amazon voucher code) and submitted my order and there was a message for me to contact them ... where they just confirmed I wanted a new contract not an upgrade (which wasn't possible on a SIM only anyway so why they needed to ask I don't know!). As a result I wonder if the TCB will now track correctly as it has not been completed exclusively online :disappointed:.

Edit - it has tracked in at £10.50 (this is EE direct through TCB) though obviously needs them to confirm the details and uplift the amount.

I'm after a deal for my son with more data, preferably over 5GB, has anyone got a link to a good deal?

Bought and ordered thanks.

many thanks for the update on my question

there is cashback for the orignal mobiles.co.uk offer and so people are trying to combine with quidco/TCB more double rewards. worth a go but I went direct with the mobiles offer.

The amazon one,you could use quidco and TCB and get some amount back.

3 quid a month is good enough for me after guaranteed cashback from mobiles.co.uk deal

Is there any cash back for using this?

Just been knocked back for this deal,I have home broadband, mobile broadband,and 2 mobile sim only accounts with EE,and I have never missed a payment.Looks as if I will be taken my business elsewhere.

try the uswitch link which is where I got the deal from click me

Will do!

I couldn't see anything about the £100 Amazon voucher from EE on either the EE or mobiles.co.uk sites. Has that part of the offer ended ?

still going on.. see my last post. deal should take you to checkout with the £100 amazon deal

Just ordered. Thanks OP!

Will the EE Wifi calling work on my unlocked iphone 6+. Signal at work is horrendous no matter what the network!

Probably refers to:
- their cashback portal specifying the bill month required
- allowing upload of the bills rather than faffing with posting them
- button on the portal for "cheque not received" if it gets lost in the post.

About the only way they can make the process of claiming the cashbacks even easier would be to use BACS transfers rather than cheques.

I should say I have had a recent issue with a rejected claim for no valid reason - very unusual occurrence and annoying as every time I resubmitted it, it was rejected even though the claim was obviously valid. Cheque sent on querying it through a ticket, although I didn't get an explanation as to why it was rejected multiple times for no reason. This is very unusual though.

It's all done online - upload the bill for that month and that's it. Did you think you'd have to post stuff to them?

see post #128

EliTom

just ordered. My first contract. Have always been happy with PAYG so you can control your
spending.

The 1000 minutes - is that local number or everything including mobile numbers?
Free text messages - is that UK only or does that include abroad as well.

Thanks in advance.

lot of hassle though - sending in bills and if you forget to send them one month then they wont backdate it

no its double speed, I got it before even if they say its not, trust me it is, youll see when you get it, if youre in the right area itll come up as 4g plus and you should get speeds of over 70mbps

When I purchased a sim only with mobile phones direct it didnt say ee extra either. When i contacted mobile phones direct they said its not. When i contacted EE they said something like all the sim only contracts over 1gb comes with ee extra. Not sure what he said word for word. Anyways when I received it, its got EE extra, tested it I get double speed 4g, 70mbps

How frustrating, I just failed the credit check despite having an above average credit score.

I'd call mobiles.CO.uk to confirm but seems to be the same plan that ee offer

Has anyone using Quidco tracked for the £20 they were offering?

Are you guys using Quidco or TCB on top of the deal via mobiles.co.uk? If so, will this affect the redemption part of the deal?

Can you please post here once you get the reply? Gonna do the same if that's it.

So TopCashback says I'm getting £10.50 of cashback for this. Is that it? Is it a one off cash-back, or am I getting something every once in a while?

the submitting bills bit is easy at mobiles.co.uk ..... just finished an O2 deal and no issues whatsoever - only slight PITA is they pay by cheque so you do have to go to your bank once evry 2 months, but cheques are issued within a few weeks

I will try to do an online chat with EE this afternoon and ask about porting in from Life

EliTom

going direct with EE and going via mobiles.co.uk is not the same

TBH I woudl trust mobiles.co.uk more than quidco to get the cash back !!!

EliTom

Quidco now offering the £95 cashback.

Has anyone attempted the cashback route with the Amazon voucher?

yep worth loosing the £6 for oe month with Life

the issue with porting is that Life run on the EE network and there are many reports of delayed / failed ports for people coming from EE to Life as it is in fact an internal EE to EE port

maybe I will live chat EE and ask !

EliTom

If it gets rejected, imutual guarantees the cashback. Just look for the tick on their deals.
Other cashback sites will tell you, 'Tough, jog on Old Boy'.

how are these companies with cash back? is it a process where you have to jump through hoops to get the cashback cheque?

Hi all, bit off topic but clever people here will know. I am interested in this sort of deal but am already with EE and want to keep my number. I presume the deal in question is for a new contract? I want to keep my number. A few years back I got round this problem by porting my number to another network, easyphone I think, cancelling that after a week, then porting to my new contract with my previous network, hence keeping my number. A load of trouble I know. Anyone got any suggestions on how to do the same nowadays?

I'm on a £12 O2 refresh tariff (for 3 years handset payed off) think I can cancel anytime. I don't want to lose my number. I don't understand the process to port number over to this SIM (not yet bought).
At what point do I cancel my current tariff and buy this? Bit confused as never done it. thanks!

so what's the situation/best deal now? voucher plus cash back and who from as apparently TCB expired last night. Sorry it's all confusing for me. Tia

Ordered Thanks OP

anyone know if the iphone i bought my daughter on the 02 refresh, would the EE sim work of does the phone get locked down.

Doesn't look like I can apply anyway! I'm not currently employed but there's no option to select unemployed. Just 'other' then asks for details of your employer!

I assume this means they don't accept anyone not currently employed.

Also amused by the fact I can't put how long I've been at my address because it's the same as the month I was born! So I have to lie about how long I've been at my address because I happen to have loved here all my life. Is that so uncommon?

will they do a credit check on this ?

odd when i go through TCB this deal is not available on mobiles.co.uk website, only a £4.50 variant is available, yet when i click via this link the £3 is available.

i eventually purchased through E2Save as the offer does appear via TCB, OK its only £5 cashback but better than nothing

Expired.

Oh crap! No wonder they didn't mention the cashback amount on the main section, they clearly plan to vary it a bit, not cool TCB!

Quidco has now gone to £95 cashback for the EE £14.99 SIM only deal going directly with EE - is it possible the Amazon offer will appear on there too, or buy through TCB and use the cashback guarantee?

Jeez that went cold!. No mention of the £100 amazon voucher may have contributed.

also on e2save: http://www.e2save.com/sim-only/12-month-contracts

Just a note that the £95.95 TopCashback offer has now ended - it's gone back down to £35.35. Probably just at midnight a couple of minutes ago!

Hi wotan the price £95.95 is the cashback on that SIMO EE section on Topcashback. I've amended my post (#98). Even if it doesn't pay at all still a good option but if it does pay, its a cracker!!
and

It is listed as a specific deal on the TCB page, so theoretically that 'should' be as good as you can get without the retailer themselves confirming it. An issue is that it doesn't show the amount of cashback though.

The TCB cashback is not confirmed. It may or may not be paid :smiley:

ah ok, thanks for the confirmation.

Could I use this in a MiFi device rather than a phone?

Perhaps ive missed something, but does it really matter? Its only 2GB of data, you wont be able to stream that much and should be good at standard 4G anyway, and for normal browsing unlikely to be noticeable.

It should be the double speed extra EE £17.99 plan
But check with mobiles first

ee are selling it on their own site so they must do..

Oh the days are long gone of me trying to get these 'cashbacks'.
Calling e2save, sat there on their premium rate claims line for 2 hours only to be told to contact them in three weeks...
three weeks later on their premium rate claims line for 2 hours only to be told I should have claimed before yesterdays deadline... how we laughed about it and these special offers.

About to leave three after ten years, they went back on their word. I've been paying £5 a month for unlimited everything for some time now but they said they can change it. So done with them. This is decent

They had the unlimited calls for £4.50 a month which is a better deal for travellers as its the £17.99 extra plan which give free European roaming (not free data)

is this double speed or normal 4G?

Fantastic deal - thanks OP.

Ordered for the wife whose cashback o2 contract is coming to an end this week. Anybody who can't be bothered with these cashback deals is quite frankly an idiot. How can you get it wrong when you just go on your network account, download a PDF bill to your desktop, then upload onto e2save/mobiles.co.uk? And you get two months to do each bill!

You cannot match these cashback deals for value.

my two year £23.99 contract is just ending in next month with EE, I find the reception great wherever I go, will have to phone up to see what they offer but looks like it might be porting my number to a payg sim then porting back to this one, cant go wrong for £3 per month

The first 3 months are half price

First three months are half price.

How 8.50 pm? If it's 27.99/m then 12 months that is 335.88 and then 192 cashback brings it down to 143.88. 143.88/12 = £11.99/month

Good deal would have went for this but just signed up recently to EE 12 months sim only unlimited texts calls 5gb data £12.99 per month

redemption = cold (from multiple terrible experiences)

Can this be capped? Currently with tesco and would hate to get a nasty sized bill.

This is also available directly with EE with £100 amazon voucher or £97 cashback through topcashback. So many choices but good deal.

Heat added

Does this site still offer cashback in cheques? I thought every site has moved on to paperless online translations.

hmm, i should be going for this, got the missus and eldest daughter on tesco mobile at the moment, and the middle daugther is with talkmobile think i'll port there numbers over to EE and take advantage of this deal. will have to work out on which months the claim has to be done to how much i have to lay out before i get any cashback.

Tempted. Just left EE after doing the amazon voucher one last year (though I ended up getting lucky and getting the topcashback AND the Amazon voucher!), as they wouldn't offer me anything. Went to the life mobile £6 a month thing.

Will I be able to re-join EE so soon after leaving or is there a minimum period?

Hmm

I'm currently on EE Payg and want to keep my number.

It would take a few days to port my number out and back again in which time the offer might have gone.

How long do Mobiles.co.UK give you to port your number over? I'm concerned the cashback claims might fail if my number changes on the EE bill after a while.

I just thought if it's classed as an upgrade, I wouldn't have to pay £30 for my final Vodafone phone bill. But £3 a month is so cheap it doesn't really matter

Very good deal. Heat added. Tempted on it as my contract is expiring in few months.

I have done a redemption deal with Mobiles.co.uk few years back on a 24 months deal, all 5 redemptions spread over 24 months had been paid via cheque posted to the home address. All you need is to mark down the calendar and log on to their website to upload the pdf bills.

I just don't understand the cash back offers. They bank on u not sending for it or they say they didn't receive on time. I had it once with carphone n they r really bad, never again

So correct me if im wrong

im currently on 3 PAYG 321 tariff, i can move my number over and still be eligible for the cashback, plus I can do a pdf copy of my bill and send online via my account, and after 12 months I can port back to 3 PAYG or another offer

Plus £5.25 Topcashback making this £30.73 per year or £2.56 a month, seems amazing!

Also Do they do a hard credit check and also do they send the account details to the credit ref agencies, would be good if they did send the info

if this was 4gb i would of lapped it up

Pity just upgraded last week! Doh!

seems like this cashback by redemption can only can done via post? Seems like a hassle to me, but good deal nonetheless.

Topcashback gives you £99 online without hassle and as a lazy guy, I would go for that instead

Thank you again. I should have looked at their website properly!

Details here: http://www.mobiles.co.uk/mnp_pac.html

thanks for the clarification.

BTW, there doesn't seem to be an option to give a PAC at any stage during ordering - is this given at a later date? Sorry, never ordered from mobiles.co.uk before...cheers

Yes you can download a pdf of your bill from EE and can upload to Mobiles or e2save.

Not that great a deal, but probably best you can get AT THE MOMENT if you can handle doing a cashback. A few yrs ago you got a decent phone, and 100% free line rental. Now the aim should be to atleast get a 100% free line rental sim only or 100% free line rental and a duff phone at the mimimum.

Great offer, ordered

thanks think I'm going to go for it

My Vodafone contract is due to expire mid april, can I upgrade to this sim only plan? It's just I can upgrade with Vodafone now if I wanted, wasn't sure if I could with other networks/to a sim only

Is that the same rule if you're with Orange/T-Mobile?

a good offer

Great deal. Full price after the 12 months but port your number to someone like giff gaff then back to a new EE cashback deal

As much as I dislike EE as a company to deal with, without any doubt they have the best 4G connection all around where I live. So I try to get on a decent deal with them and avoid contacting them, cross fingers nothing messes up :stuck_out_tongue: worked so far haha

When you go to checkout it gives you the option to purchase this as an upgrade, has anyone got either cash back or voucher when purchasing this as an upgrade?
Has anyone purchased this as an upgrade?
I'm with ee already, have my PAC code as there are some good sim only deals out there, but can't be bothered swapping and changing if I don't need to?

£30 from imutual? http://www.imutual.co.uk/mobile-phones-direct

I've just applied for this deal. Got my PAC two weeks ago, but after failing to get the Vodafone 20GB deal last week, I just wanted a cheap contract. A customer of Three since 2011, i'm currently paying £10/month for 2GB/200mins/Unltd Txts + 3000 3to3 mins. I got the EE 25GB for £15/month a few weeks ago so this contract should be good for me. I will use the cash I save to pay the £7.50 a month for Netflix :-)

Don't forget that if you have certain current accounts you'll get 3% cash back on the £14.99 too!

I'm with Giffgaff and about to switch to EE for 30 day rolling sim only plan. Have gone through their credit check and given details for direct debit and the sim is on the way. Just discovered this deal and very tempted to go with this instead. Would I be able to do that?

​very good deal. Best deal on best network.

ordered!

How is it guaranteed if they have a rejection rate of 36%? Looks like it also has tracking assigned to different affiliates than the cash back site you thought you signed up with!

Using mobiles.co.uk for two SIM only contracts with O2 and Voda, incredibly easy to claim, decent claim period (60 days after bill date) and very quick turnaround (24hrs to accept claim and 2 weeks for cheque to arrive in the post).

Mobiles are owned by Carphone Warehouse who won't be going down anytime soon though they could wind down the site for whatever reason, either way IMO return outweighs any risk.

Just phoned Three to tell them I was moving to this deal after receiving my "The One Plan is over letter".

Best the call centre guy could offer was £16/month for unlimited calls, 8gb of data and unlimited texts.

Not "making it right for me".

Goodbye, the end.

For those who need more data and prefer EE fast 4G speeds, check out this cashback deal.
http://www.hotukdeals.com/deals/sim-only-cash-back-deal-12-month-27-99-8gb-data-unl-texts-mins-ee-mobilephonesdirect-2400011#comments
unlimited minutes/text+8gb data works out about 8.50 pm.

I'm on ee pay as you go, can I buy this to my current number or it'll require a new sim with a different number.

I pay 13 per month for unlimited unlimited 4gb with ee. so this is good dear at 3 quid p.m

Are there any more deals with more data?

Just got this deal for £10! Am already an EE customer and contract has ended. Was threatening to leave and go to a similar deal on BT.

If I buy this now, can I chose when my contract starts?

http://www.hotukdeals.com/deals/sim-only-deal-year-14-99pm-for-1000-mins-2gb-data-unltd-txt-possible-95-95-tcb-ee-2407418

The other options mentioned in this thread

Would agree just finishing O2 sim only contract via mobile.co.uk and claimed cash back all been paid promptly after submitting pdf copy of bill on line with a week. this looks too cheap to not give it a go, enough usage for me.

Gr8 deal. I currently get Cash back from mobiles.co.uk.
It's So simple

Now that BT have bought EE, I'll be running away as fast possible once my contract expires in a few months.

Cann you upgrade onto this deal if you are on T-Mobile contract that ends in 45 days?

How do i navigate to this specific deal starting on mobiles.co.uk weblink?

By the way I have had a cashback deal with this company and it's so simple these days, it's all done online. No posting by recorded delivery etc

Is it not only £5 cash back for EE SIM Only contracts

Good deal. I'm paying £15.99 per month for Ultd mins, Ultd text and 2GB data. Heat added

Seems pretty good

Also £20 cashback from quidco