Great phone very under rated. I'd take this over the S6 for the removable battery, sd card and water proofing. I really enjoyed taking the phone into the dome at Center Parcs and filming the kids swimming under water and around the pool in general.

Fingers crossed the S7 gets the sd card and water proofing back there's rumours both ways at the moment.

Like most of the newer smartphones then...

The deal is on O2 Refresh, so you can pay off the device part of the monthly subscription which is £5 per month.

Ive been chasing a payment/refund now since taking out this deal, 3 times via chat, the last over the phone
my next complaint will go to the CEO, sick of being told sorry, it will be sorted you have my word

I have 3 emails of online chats, 2 of which clearly state a full refund, the third ,mentions a small charge despite my objections, the previous call stated a full refund within 5-10 days (still awaitng this)

whats this about the ombudsman ??

every color is oos now

After going ahead with this deal, got mine collected, then contacted O2 to pay off the handset and cancelled the contract. Some time later I found out that they have charged me for entire month. As you'd expect I gave them a ring to check how long it will take them to refund. At the same time I found one of my old contracts where there was a credit due to me which they have not refunded.
its been 3 days and I can see no signs of a refund from these 2 contracts. Tempted to kick a big fuss abut that. Anyone of you fellow posters complained about that to Ofcom , how do you go about that?

Contacting admin or creating new deal

Only gold and black in stock
https://www.o2.co.uk/shop/phones/samsung/galaxy-s5-refurb/

This is still active.

been waiting since Monday night for the unlock code, not a happy bunny at the delay

I've requested it via my online account
also via Live chat (Monday) and again chased it up last night

the last time I requested an unlock code it took a few hours, expected this within 24 hours

Do you have to pay device off before cancelling or either way?

can confirm this deal is still active, just ordered (thanks to posts above)

£5 a month for S5 + £17.50 Airtime plan = £22.50 monthly. You cancel Airtime plan when you receive S5.
Seriously why do I have to put screenshot for that?

Ahh Thanks for that
could of sworn before it just stated £5 per month, hence the confusion

It is on O2 Refresh so your line rental will be £17.50 airtime + £5 device plan which is £22.50 + £39.99 upfront cost, but you have to cancel this contract within 14 days cooling off period and pay off device plan part, which is £5 x 24 = £120. So you will get the device for £39.99 + £120 = £159.99

why is this expired? the deal is still available. If you click on the link it will take you straight to the plan and is also available over the phone.

For the Samsung Galaxy S5, I have:
1. Samsung Wireless Qi Charger Charging Station next to the bed.
2. Samsung Extra Battery Kit on charge in the car, so have a fully charged battery at all times when out and about.
3. Brodit Active Holder/Charger whilst in the car.

Basically, my phone very rarely drops to less than 50%.

I already have the Qi charger, extra battery kit and Brodit holder/charger for the Note4 and that is why I need the 'S Charger Battery Cover'.

If I were o2, I would do the same, but I would tell the person specifically this was the reason.

No they know they won't make any money from you, seems a sound business decision as businesses are there to make a profit.

​I wouldn't bother with charger cover as it doesn't solve anything. Better off buying the battery charger and battery which a better option than a battery cell as you get a 100% charged battery instantly with no cables

This phone is so similar in specs to my LG G2 except for water proofing and Micro SD card...but I think I'll just wait for something else

How do i get £5 a month? It says 21.50 a month plus 39.99 upfront????

Agree totally with you there.

Bought my refurb S5 over a year ago on O2R for £260 IIRC and cancelled the airtime immediately.

Despite being a 'refurb' it was basically brand new and still looks that way due to keeping it in a PDair leather case.

I recently side-graded to the Note 4 instead of upgrading the S6/S6E due to the SD/Battery concern.

In fact, I'm still using the S5 ATM as want the 'S Charger Cover' for the N4 before I start using it as I guess it will need a top up charge daily and don't want to over use the USB port for charging.

Unfortunately, I cannot find anywhere with the 'S Charger Cover' in stock at a decent price though, so it's probably been discontinued.:disappointed:

Yes, but in the case of that person the credit checks would have all been performed by O2 and most likely he was refused not because he was a financial risk but because giving him a contract wouldn't have been profitable, based on his previous behaviour with them (paying off device, then cancelling airtime just after getting the contract)

price has gone up now.

They do a credit check every time you enter into a contract, do finance, re-mortgage, take out a loan etc or even when you get a car insurance quote. Too many credit checks in a given time period and you are flagged a a possible risk even if you've never missed a payment.

Yes, unfortunately they never tell you exactly why they refuse you, but if you don't have issues on your credit file then it can only be that they know they won't make money from you. The airtime part is where they make their money.

Yes, I agree. They said "business reasons" and would not say anything else.
It can only be for cancelling.

My wife had the same issue, so they link addresses. Oh well, managed to get S6 32GB x2 and 1 x 64GB. Now have to sell unlocked unused 64GB to prevent chidren arguing about who gets the 64GB. They both keep 32GB. All phones unlocked.

I don't think they rejected you because of issues with your credit rating (which you don't have. You have a credit history but not a universal score), but because they saw you cancelled contracts straight away before this new application, so their business decision as they said.

Ah...interesting. Thanks for the info.

Yes, I did 2 and they rejected a third. My wife did one and then she too was rejected for a second.
Credit failed. Embarassing in a shop. I have no credit issues or debts.

When I asked o2, the credit rating system response was: "Business decision".
It seems they lose money!

Nice spot, good timing as one of our kids Nexus 4 has started playing up.

This will be my third one of these on "Refresh"

Thanks Leo.:sunglasses:

Thanks! My Mother in Law probably won't bother but my sister might. :wink:

ah i see sorry about that it was my assumption that if you cancel within the 14 days cooling off period you have to return everything including the phone and the contract is cancelled as if you never entered into it, or at least thats what it says in my o2 terms and conditions, guess they changed it

I did exactly the same, worked a treat. Got the 64GB S6 so dont need the SD slot. Shame about the battery and waterproofing but it's a beautiful sturdy phone as a result. My S5 used to twist and creak.

after the 14 days cooling off period and then the 30 days notice which takes it close to the pay as you go price

I can't find the s5 on PAYG?

Hi
If you check in a Vodafone store you might be able to pick one up.
I picked one up on Tuesday at the Vodafone store in Doncaster.

Be warned that O2 have tried billing both my Mother in Law and My sister several times after I tipped them off about the S6 deal last month. In both cases O2 admit that it was their fault.

Cold. You can get a used iPhone 5 for same price. Just kidding it tempted me to buy but will get the next new Samsung. Nice one heated.

Forget s6 they should just bring the s5 up to date.. Great phone

For system updates go to settings then about device and the top item is software updates!you set the frequency of them so maybe yours is turned off????
I love my s5!!even more since i bought the kit to turn it wireless!!

Nice deal, S5 is a great phone once you stop most of the bloat.

One thing I find odd is that my S5 is still on 5.0. Was there never a OTA update ?
I did get it 2nd hand in CEX, it is unlocked, but has never received any update.

£225 on Voda PAYG. Do a search on here and you will see the deal that's been going around for the last week or so.

Great phone very under rated. I'd take this over the S6 for the removable battery, sd card and water proofing. I really enjoyed taking the phone into the dome at Center Parcs and filming the kids swimming under water and around the pool in general.

Fingers crossed the S7 gets the sd card and water proofing back there's rumours both ways at the moment.

How much is the LG G4?

Pay as you go is £192 now.

cold crap deal

Excellent phone this. I call this the Jeffrey Archer phone because of its spotty back.

Just a note, Ive had the s5 for 6 months, it needs to be charged every other day, if not every day if your kids nick it in the evenings.

S6 no SD slot cold for me

Love my S5. Heat

Extra £100 gets you S6 32GB
http://www.gsmarena.com/compare.php3?idPhone1=6033&idPhone2=6849&

This is an excellent deal

I feel its more likely to be more: £ 39.99 upfront + £5 x 24 + First month £22.50= £182.49?

am i missing something are you neglecting to mention the £17.50 a month contract that goes with it making it £22.50 a month?