Plumbing and drainage cover the first year. Severn Trent - £6 @ Homeserve

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Plumbing and drainage cover £6.00 for the first year. Severn Trent / Homeserve

£6 Homeserve7 Feb 16

Source: HotUKDeals | Deals > Home

Opening post

wolvesinwales

5 Feb 16

This offer is back on again through Severn Trent /Homeserve.
I know Home serve have had problems in the past but I think £6 is worth a gamble.

Their blurb :

If you are a homeowner, you are responsible for the upkeep and repair of the plumbing and drainage system within your home and generally responsible for the repair to the water supply pipe, from your property boundary up to where it enters your home. In some cases this responsibility may be outside the property boundary or shared with neighbouring properties. With such complex systems, if you experienced a problem such as a burst pipe or a blocked drain, it could be expensive to put right. That's why Severn Trent is introducing you to HomeServe to bring you Plumbing & Drainage Plus.

With Plumbing & Drainage Plus, major emergencies such as burst pipes or blocked drains and minor repairs like dripping taps are all taken care of. In a plumbing emergency, there would be no need to search for a plumber, it would take just one call to HomeServe's 24-hour, UK based helpline to arrange assistance from a HomeServe approved plumber. Plus, there would be no repair bill or excess to pay within the claims limit.

This limited offer of £6 for the first year ends on 18th April 2016. Any applications received by HomeServe after this date will be processed at £12 for the first year.

Diagram below is for illustration purposes only.

What's included?

Water supply pipe Plumbing & drainage

Whilst cover includes many things, there are some exclusions. Please refer to the Policy Summary.

Who can apply for this policy?

People who are
Homeowners

But not
Landlords / tenants

People who live in
Houses and bungalows

But not
Flats and mobile homes

All comments (64)

walsall123

5 Feb 16 2 #1

My past experiance with Homeserve was very negative, other words bunch of cowboys to say the least.

jh787 to walsall123

5 Feb 16 1 #4

Rubbish... Worth £6.
They sorted my collapsed sewer pipe.
Took them a few visits but it would have cost me a lot more if I didn't have the cover.

I've since cancelled because it was double the price after introductory offer.

I'm thinking of getting the Mrs to sign up to this.

Good deal op.

richmond

5 Feb 16 2 #2

still a waste of money ..

richmond

5 Feb 16 1 #3

if u have a water leak ,on the supply pipe, even if it's on your property , the water board will fix it , free of charge , they wont leave water pumping out, or leave u without water, and they will try and reinstate the ground , though things like block paving ect will cost extra . As for the waste, they normal block in the main run , and how many times does that happen? unless u r stupid enough to flush things you shouldn't ...

chegwin to richmond

6 Feb 16 #22

Not true, we had a letter from servern Trent saying a leak was found on our shared supply pipe with neighbours and we needed to sort it out between us. They couldn't pin point it and we needed to get a plumber in to find it. As we are home owners but neighbours aren't, the leak was actually on there side but shared we was still responsible and if we didn't sort it, they could enforce action against us! We got onto council as they were responsible for that property, but we did Contact our home insurance which would of covered it less the excess, which was £150. So this offer is great, well worth it.

mbuckhurst to richmond

6 Feb 16 #46

Depends as much on your neighbours and your layout of pipework, mine used to block regularly because of someone further up, but if it blocks your section, what can you do, first time it happened, got the council out, cost twice the annual cost of homeserve, this was after trying a spring and drainage rods, without the pressure equipment, it was possible for me to sort it.

Homeserve from my experience were excellent.

mike

anthony69

5 Feb 16 #5

Interesting, I went with HomeCare Boiler Cover 8, and my renewal for year 2 was more than double the first year introductory rate! I know its an introductory price but to more than double it on the second year was disgusting!

Sstuff

5 Feb 16 #6

can previous customers of £6 offer last year sign up again?

Maaly to Sstuff

5 Feb 16 #9

No you can't, but when they quote you a price for the next year, it's worth a negotiation as they will come down by a fair amount

LifeisSweet to Sstuff

6 Feb 16 #58

Yes you can apply for this £6 over if your previous policy has been cancelled for more than 28 days.

DrHotUK to Sstuff

20 Feb 16 #60

I just called up to cancel saying I could sign up again... they said offer was only for new customers, so I said, thats ok, ill get my wife to sign up! Apparently tats ok as she has no account!

bigwheels

5 Feb 16 #7

Home Serve are soso.
I had them for years with mixed results.
Last call out was for a 3 way valve.the replaced it but drained the system down the wrong way.
This caused the valve that lets overflow water out to the back garden to let the system drain out.
They came back to fix this and damaged wiring and printed circuit board.six visits in all and half the boiler replaced.So good and bad lol.
The Anglian deal I was on just ended so will wait a month and take out this one.

morpheus

5 Feb 16 #8

Seems worth the small price to me for the peace of mind.

maxie014

5 Feb 16 #10

Ring them to cancel the second year they always do a good deal for you name your price just about.

Sidney1979 to maxie014

6 Feb 16 #55

I cancelled my DD, they phoned me and asked me what I wanted to pay. I said £13 per month (for the top package), they said OK.

GEEBEESEE

5 Feb 16 #11

Can't complain about Homeserve at all. They replaced 120m of my old supply pipe.

KB90

5 Feb 16 #12

In a process of getting my water pipe leak fixed (water leaking from the base of the main wall, fortunately water going outside the property).
Plumber came start of last week and found out that it's not his job, got another appointment with the specialist engineer this week. Engineer came yesterday and found out that he needed another engineer to help him to sort the leak according to him, it's a big job.
So got another appointment about end of this month (still waiting).

JohnnyUtah

5 Feb 16 #13

So what kind of monthly /yearly premium's did people get offered after the end of the first year?

tinkerbellian to JohnnyUtah

6 Feb 16 #52

Called home serve out four times in our first year with them ( on the £6 offer) , bad plumbing year in our house, leaking loo waste pipe, followed by a blocked washing machine outlet pipe, a broken part in the loo cistern and a blocked overflow pipe in our kitchen sink. Then to top it off our mains stopcock froze and we had to have it cut out and replaced, ( longer story here, actually our usual plumbers did this for us and homeserve reimbursed us for about 75% of the cost) . Anyway I was going to cancel the second year as the price quoted was a lot sorry can't remember the exact figure. Called them to cancel and they reduced it to £54 for the year. I have taken it for another year as we had so many problems last year. Main issue with them is that they give you a 6 hour window of when they will arrive which wouldn't work for everyone.

sofiasar

5 Feb 16 #14

they are good. I always have a blocked bath and sometimes kitchen drain, so they come out

meem

5 Feb 16 #15

I took £1 cover from severn trent last month

rickj

5 Feb 16 #16

Home serve nuff said

princeprecious

5 Feb 16 #17

i post a deal for 2£ only still got -90
even for 2£ only.... :disappointed:

bigwheels to princeprecious

5 Feb 16 #18

Where is your deal.Can you post a link please

Gollywood to princeprecious

6 Feb 16 1 #23

That's because you have to pay Homeserve £95 excess each time you call them out & have a repair done!!! You do realise what that means??

oldsystem

5 Feb 16 #19

How easy is it cancel? Says £96 after first year automatically renewing.

bigwheels to oldsystem

5 Feb 16 #20

Very easy I called early in Jan and mine ends on the 16 Feb.got a letter to confirm this.Also just in case stop your direct debit.

princeprecious

5 Feb 16 #21

not sure how to post the link.

click on my id and you will see my deal in my profile.

AMO

6 Feb 16 #24

How much will they come down by? Thanks.

AMO

6 Feb 16 #25

If you've gone for this policy in the past (we did a couple of years ago I think) is it okay to go for it again? There is a question have you gone for it before? I'm not sure it was the same policy exactly though.

Gollywood

6 Feb 16 1 #26

What's going down there so regularly? :confused:

gadgetfanatic

6 Feb 16 #27

Is there any excess per claim? Was waiting for this to happen again, missed the Christmas offer. Thanks Op.

Gollywood to gadgetfanatic

6 Feb 16 #29

No mention of it anywhere. I take that as a 'no excess policy'

tinkerbellian to gadgetfanatic

6 Feb 16 #53

No excess on the policy we have

wolvesinwales

6 Feb 16 #28

1 year £6 end of story.

antf83

6 Feb 16 #30

Don't own a house but I'm getting this for £6

richmond

6 Feb 16 #31

http://www.unitedutilities.com/pipes-what-am-i-responsible-for.aspx
click on our private leak investigation team ...

richmond

6 Feb 16 #32

"once we’ve found the leak, you’ll be asked to
sign a disclaimer form, authorising us to do
the repair. We’ll then get the job done within
7-10 working days, free of charge."

mbuckhurst to richmond

6 Feb 16 #47

Fine if the water pipe goes through a garden or tarmac, not so hot if you're block paved though.

mike

richmond

6 Feb 16 #33

but hey .. £6 is bargain .. ???

richmond

6 Feb 16 #34

had a neighbour ,water meter going so fast it was unbelievable , rang the water board .. guess what? fixed it for free .. ... they try it on , but u know they have to provide u with drinking water! think about it ,how many people do u know that's had there water cut off? none they can't . .. and if there is a leak leading to your house , they have to fix it . £6 my *ss

lxx

6 Feb 16 #35

Will the repairs be covered as well as fixing the leakage, anyone knows?
Thanks in advance :smiley:

richmond

6 Feb 16 #36

as for Sewerage, as soon as it hits the manhole out side your property , it's theirs , unless u live at the start of the run ... and seriously unless u flush things u shouldnt .. £6 is a leader , to get u in , then double ,treble the cost , on something they won't have to do anything for . .. I guess u could get them in years to come on miss selling a policy u didn't need ?

FREEZIN WOLF

6 Feb 16 #37

Everything Homeserve provide you will already probably be covered for one way or another either via home insurance (or a free insurance bundled with other services such as banking or credit card) or your local water company will have a policy to repair it free of charge, however this is time limited so providing it doesn't go pop again within say 2 years you should be fine. Also drains are usually their problem if its also connected to a neighbouring property dated pre 1947 (i think is the date) or it crosses land belonging to someone else first.

alex_dis

6 Feb 16 #38

Where does it say you can't sign up again? Can't see it in their t&c's.

ZeBadger

6 Feb 16 #39

It goes from £6 a year for £8 a month... So it is 16x the cost!

Sponge

6 Feb 16 #40

Sounds too cheap to me.

sme24185

6 Feb 16 #41

Thanks

SFconvert

6 Feb 16 #42

Some water companies will fix a leak on your property, others like Anglian water, simply won't, I had a leak on the supply pipe literally a foot onto my property from the meter! In the end I got my home insurance to fix it (you have to fight a bit) but there was still a £100 excess and then subsequent loading of the next years premium, though I shopped around after.
I assume there is no excess on this? So could be worth it as long as you cancel before first year is up

Waldolf

6 Feb 16 #43

There is a limit on the value of the work covered. So you find that for larger jobs, when the contractor comes to do the work, they do part of it and then you are told that there is additional work not covered, or the money is all used up as the work was more involved than expected, and the homeowner has to stump up the extra.

julieallen to Waldolf

6 Feb 16 #44

Well it's £4000 so would hae to be a pretty big job to go over that and surely saving £4000 for £6 isn't a bad deal.

For those saying insurance and water board will do everything this does, would love to see you get the water board out to fix a dripping tap and them do it free!

princeprecious

6 Feb 16 #45

in 24£ only free service is worth more so don't need to make callout for breakdown you can arrange that separately where cheaper. that was the whole concept so i bought as my boiler is already cover elsewhere but not with free service for which i paid over £50 last time alone.
you could also lower your access from £95 to £50 or ever £0 incase you really need to have breakdown callouts in the same policy depends what are your needs and requirements.

fredstar786

6 Feb 16 #48

Good deal had this for £1 pm couple years back, now pay 5pm . Still worth it .

bhavikbuzz

6 Feb 16 #49

Excellent deal. just got this one. The company is ok, we have their boiler cover which is £2 pm with a free annual service.

Cameron1983

6 Feb 16 #50

I'm coming to the end of our first year of 0.50p/month direct debit. Had them out twice - both times very good, which was surprising given I was aware of their reputation. Came out the same day. Firstly, fixed the toilet flush which wasn't working, which was admittedly a 10 second job! Secondly, however, they came out in the 5-10pm slot (which is great if you work), and in the rain & dark fixed tree root ingress into the drain pipe which was causing water to back up. Were there for over 3 hours and fixed a problem which had been ongoing for a while in the rain, dark, and evening time. Very pleased with that, and well worth £6.

Probably will cancel however, as the website states the cost goes to £96/year if you've made no claims, so it's likely to be higher if there have been call outs. I'd also be interested to know if my partner can take out the policy under her name for the same property, or if the 'first time customer' counts as the property rather than the actual person!

paggy123

6 Feb 16 #51

Thanks OP! I bought one for myself

sofiasar

6 Feb 16 #54

food, hair from brush and small things when I wash pots

Maaly

6 Feb 16 #56

I couldn't see it either in the T and C so tried and they said no. I then said it was too expensive for 2nd year so they came down in price a decent amount.

Maaly

6 Feb 16 1 #57

Go for 50% and they will try and get close too your figure :smiley:

richmond

7 Feb 16 #59

but why did u pay?? it's the water board responsibility? you are only responsible for your pipe ... leading into the main pipe. . ? next door can't possibly block yours?

Sstuff

20 Feb 16 #61

Thanks

DistortedVision

21 Feb 16 #62

My policy is due for renewal in 3 weeks and I received a renewal letter from Severn Trent quoting me £130.32.
We made two claims on the policy in the past year but they were both small jobs. Homeserve were excellent on both occasions so definitely want to buy the policy again so I'll just buy again in my wife's name.

bigajm

7 Mar 16 #63

My mum just got her renewal... £186 after three claims (new sink taps provided and fitted, leaky radiator valve fixed, radiator replaced - not strictly covered but I sourced the radiator and they installed it quite happily). Will cancel and take out new policy in my name.

Any homeowner should have this for the trial year --- no brainer vs one callout fee. They'll fix things you wouldn't bother to call a plumber for, and even provide some of the hardware eg taps.)

saraye

4 Apr 16 #64

Heat, need to look into this properly but does sound very good for the service. Thx op

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