thanks OP. Virgin have been sneaking up their prices. today's bill was the last straw

I'm an existing customer and recently got half price line rental and half price sky fibre unlimted. (30 days notice tactic)

may help some

Decent deal, though to me being forced to pay for line rental is a waste, as it isn't needed with fibre optic broadband. No need for a landline phone for 99% of people anymore. Businesses a different story.

http://www.sky.com/shop/offercode and enter 5KYMOVE

I just tried calling up to see what they could offer as a renewal. The best they could do was £38 or so which is the standard price. Has anyone had any luck through retentions?

This was for FTTC too. £22.28 equiv /mo. I moved to this from the FTTC deal in this thread. But, as I say, pointless talking about it as it's finished now.

I took this deal a year ago when it was first on, and it's for FTTC so not comparible to the deal you've linked.

You should have gone for this @ £22.28 /mo (equiv.):
http://www.hotukdeals.com/deals/sky-unlimited-broadband-12-83-p-m-for-12-months-using-code-153-96-total-tell-why-2595448

Sadly it's finished now.

This deal is coming to an end soon.

The talktalk deal of £27/month seems the closest equivalent, but 2mb upload speeds instead of 10mb

Anyone else looking to change?

I replied to your original comment based on the fact you used Kbps instead of Mbps, which is why I got overly concerned over your throughput speeds.

40Mbps are more than enough for pretty much anything I can think of; from downloading movies, watching 1080p, downloading games and all that for £30 for a whole year? I'd say that's a DAMN good deal.

I don't think those speeds are much to write home about!

I got £100 M&S voucher and CONFIRMED £70.00 on Quidco (in November; contract was drawn in March 2016). £208.8 for a year - £173 ~ £30 for A YEAR'S worth of fibre. Just ridiculous value for money.

So far, 9 months into the contract and it's been amazing, 39mbps (~4.5 mb/s) off-peak times, 33mbps peak times, no disconnects or w/e. Seriously, that £70 off quidco I didn't think they'd confirm it but that feeling when I got the e-mail "Confirmed" :smiley:

Some people accused me of bullsh*t here when I first suggested them to do the Quidco thing. £70 free in your face now guys.

Mine still says 'Tracked' so not holding much hope for it paying out. Tracked at £75 on quidco.

Did anyone manage to get quidco or £100 voucher etc with this?

Ah, ok.

The first time I spoke to Sky on the telephone and every time the person entered my number she said something to do with disconnected line or something, she kept trying but the problem was still there so I was informed I had to have a new number and a BT/openreach engineer etc.

Did you by any chance place the order online via a cashback site?
I had 4 (FOUR) attempts and they claimed they couldn't port my line whilst EE said there was absolutely no problem. On the phone, magically, everything went smoothly. An "openreach fault" had just been fixed
Jokers!

I too was told that Sky couldn't port my number over from Virgin even tho the number originally was issued from Sky I had it years then ported it to virgin but sky say no chance of porting back??
Spoke to Virgin they said they shouldn't be a issue Sky just need to ask for it.
Spoke to B.T they said no problem in porting number to them, so why are Sky playing silly beggars.
Absolute clowns keep saying I have to have a new number and all this telephone engineer crap and costs

managed to get this deal 3 weeks ago. took 7 days for phone to be connected and another 6 for TV to be connected. 27.80 per month for fibre and the TV package. oddly quid Co has tracked at £125 too so of that pays it will be a fantastic deal.

I've signed up for a new contract & was offered 38mb fibre & pay as you go line for £27.40 a month. A few days after that call I got an email to say that I'll get an extra £10 off the line, it's all for 12 months (or the next line rental increase is). I'm pleased with the package all for £17.40 a month, but due to have fibre setup by next Monday, 25th!

​​well! what a rip off. Signed up no problem but they couldn't port my Virgin number over. They told me I would have to cancel the contract and start me on a new one to port the number but guaranteed I would not lose the free unlimited fibre deal. I had to start afresh and wait another two weeks for the installation date. After chasing them up to port my number over they told me they were still having trouble with the porting despite Virgin telling me there should be no problem, all they had to do was ask for the number. When they suggested another cancellation I told them just to give me the new number as they were too incompetent to port over. They then went through the contract with me and told me I would now be paying for unlimited fibre. So disgusted about the rip-off I cancelled. Thought better of it later and decided to rejoin and fight for the original deal and claim compensation.

well! what a rip off. Signed up no problem but they couldn't port my Virgin number over. They told me I would have to cancel the contract and start me on a new one to port the number but guaranteed J would not lose the free unlimited fibre deal. I had to start afresh and wait another two weeks for the installation date. After chasing them up to port my number over they told me they were still having trouble with the porting despite Virgin telling me there should be no problem, all they had to do was ask for the number. When they suggested another cancellation I told them just to give me the new number as they were too incompetent to port over. They then went theday the contract with me and told me I would now be paying for unlimited fibre. So disgusted about the rip-off I cancelled. Thought better of it later and decided to rejoin and fight for the original deal and claim. compensation.

What's even more annoying is that they've put "my request to cancel" date as the exact same day I ordered. I suppose I can look forward to good internet and available cust service...

OK. A call to Sky cust service and my SkyId issues are sorted. My account has been setup (with the free 12months fibre broadband) and should go live in a few days.

However, they "disconnected" the old order and put through a new one even though I have kept the exact same account number. I am convinced that somehow they're playing games with TCB as I think this means I'll lose my cashback. I'm only glad that I'm happy with the deal with/without cashback.

I've tried to sign up 4 times so now I can't get a new skyid as the system keeps saying that my email address is lready associated with another account. Can't check my account or track order,,,

Maybe you too check sky service app for monthly subscription charge? It should update once your service is active

Yes I called them and sent off the complain ytd, then immediately later got a message saying a resolution has been made on my account and to check it. Internet is active today but can't see bill yet as the service has just been active so I don't know if changes are made properly. In the sky service app, i do see monthly subscription as £17.40 though.

Contact them and tell them to check previous order.
I just got a text today saying they've applied an offer on my account.
Dunno if that means everything is going thru ok since they didn't call as promised ..

Reordered on 5th, new contract came today and it is not same as before! Sky fibre unlimited £10 for 6 month discount only! Under important info about your order section, it says 'if you take sky broadband unlimited without sky tv an additional £2.50 monthly charge applies for it'. Only fibre unlimited 12 month min contract is stated, no mention about the amount of min contract for sky talk and sky pay as you go. Should my order not have been same as before?

Absolute beast of a deal! Thanks SO much OP!

Ah, ok. I helped a friend order with the code and she had to take the TV. Did it online though...

works fine as of today

Just the broadband and pay as you go calls. I rent my property so not sure whether they would allow a sky dish to be installed. I also use netflix and catch up services so wouldn't benefit too much from the basic TV considering the cost of it

Out of interest, was it the same offer or did you have to get a TV package as well?

this shouldn't be expired; just got this offer through live chat at 21:20 today.

Good luck, keep us posted.

Thanks for that.
I hope I've not been foolish in allowing Sky another go. This time over the phone. I hope they'll be as accommodating when I request some redress for the two extra months of direct debit that I've had to pay.
BT is next if sky persist in tomfoolery...

Now on sky, after BT 12 month contact. Nothing wrong with the BT fibre itself, but if you get a problem, customer service is appalling. BT still have £200 of my money after 6 weeks, even after admitting fault and promising the money will be refunded. I'm just passed from department to department. At least I can go to the ombudsman in 2 more weeks.

BTW, is BT fibre as good as I've heard Sky fibre is? At this point would like to at least get the best fibre service I can...

Thank you hukdplan. I'll check it out.

Current deals - http://www.thinkbroadband.com/broadband-offers.html

Beware, not all 38Mb FTTC has 10Mb upload, TalkTalk and Plusnet use cheaper 2Mb upload.

Sky have cancelled my order. Unbelievable really, no contact to tell me there's been a problem, no email or phone call, just cancelled it.

New excuse is "known problem with Openreach that has now been resolved". If it's been resolved why didn't it go through? I am utterly fed up. They claim they will call me tomorrow to try to recover the order, I'm not holding my breath.

Please if anyone is till reading this thread, can I be advised of a comparable fibre service?
Thanks.

Well, 02:49 and I'm still with EE.
No Sky kit, no switchover of broadband supplier, I guess I should at least be thankful that I haven't lost internet access.
Sky appears to be a bunch of jokers.
WIll have to call in the morning.
Utterly useless so far...

Duh!

My setup date is tomorrow, just realised that I can't get setup without broadband equipment, can I? I guess this means I'll lose internet from tomorrow!

Unbelievable!

Sky.....

​12

Is it 12 months or 18 months contract?

I did ask them and it will take another 2 weeks. Funny thing is my current isp has disconnected me tonight so I guess my phone line or my number is gone too. Today was supposed to be my activation day. I don't understand how talktalk rejected phone line migration order and still disconnected me today when sky actually couldn't transfer my line because of them? Who is in fault here :disappointed:

Alright, it's really hard to trust them though

Ask them and find out.

Will it take another 2 weeks for new order or refund then?

You need to talk to someone at Sky who can explain to you what's happened.

OpenREACH engineers come to your house, not Sky engineers or Open 'order'.

Ring SKy and ask them for a refund then choose unlimited broadband if you cant get fibre.

It's just my current isp talktalk rejected to transfer my line to sky because of open order. When the sky guy was talking about cancelling my order manually, i thought he was talking about cancelling the migration order from talktalk and reordering the line migration but no!!! Its my sky order which has been cancelled completely. How long will the refund process take place?

That happened to me.

I think you mean there's no Fibre broadband in your area, that's why OPENREACH can't connect your landline.

Borrow your neighbour's wifi if your old runs out before a new one starts.

I took out Unlimited Broadband instead, they still messed it x 18 mistakes and delays so i asked for Goodwill gesture and they gave me £105 back.

My broadband offer included £100 m&s vouchers with the package, they also sent me £50 extra voucher as i was without broadband for 2 weeks.

They refunded me the £25 too.

You can do that?

Huh?lol I am seriously so upset and stressed about this thing. I feel like I am cheated on because I have to maybe sign up for higher price and if I don't agree on that, I will have to ask them to refund my upfront payment. 2 weeks wasted, I could have new fibre by now. :disappointed:

Eh? That's causing me concern as I thought I was home and hosed...

Guys i have a problem. My live date on 4th but no router dispatched yet so i called them and the guy said my talk order has been rejected by talktalk because of open order so he has cancelled my current sky order. He told me sales would give me call on Monday and all prices would be same but i don't think so as the offer has expired now? £25 was paid when placing online order. My bill date with talktalk is on 11th so i need my new broadband to be live before that so that i don't pay double for broadband within a month. Any advices?

Tried chat and was told the headline offer is the best they can do

"We do not recognise the offer associated with the code you've entered. Please check that you have entered the offer code correctly."

It did work yesterday as I just done it when I posted the comment. If you doing it online, there is a space for the offer code where it says "Enter it here", when you go to your basket at the ordering. Put the 5KYMOVE in there and it works...I only gone on chat to not to pay the 10 pounds installation fee...

Doesn't work through link, do you mean it still works if you quote through live chat?

Still works :smiley: If you go on chat they will take the installation cost off too

I'm taking SKy to the Ombudsman Services as they've just made their 18th separate mistake on my account and i've only just joined them as a new customer.

Their service and systems are still as bad as when they had a mass exodus of customers, but its means a bigger Apology Payout to me I guess.

A wee update:

Patience and refusing to call or check up on the order progress has paid off it seems. Finally got my welcome letter from Sky confirming my live date and package deal, I keep my number too, yipee!

Fingers' crossed TCB pays out and I'll be chuffed.

Plusnet are offering £140 cashback plus discounts over the contract e.g. £10/month off over first six months - downside is an 18 month contract . If you decide you want to leave upside is you can use your own router(when you order your service) and avoid a deferred equipment charge of £100(payable, pro rata, for any early contract termination), also early termination charges for the phone/broadband package are reasonable. I only mention that because BT use the odd deferred equipment charge trick to effectively lock customers into their contract.

http://www.topcashback.co.uk/plusnet_broadband/?utm_source=ACEmail52&utm_medium=email&utm_campaign=TCB%20Account%20Emails

Sky playing hard ball at min, With the 'No Offers' reply.
Looking at going back to Sky for my fibre broadband as Virgin just don't cut the mustard in my area

We already have sky in our house under my sister name, she got married/moved to her house and canceled sky. I followed this link and I explained the sky agent on chat line and got this deal under my name. I might even keep the same landline number she said. First month i will be paying £17.40 plus £6.95 Router delivery charges and then followed by £17.40 per month for the rest of the contract.

​Yeah, new customer.

Are you a new customer? I spoke to chat and sales today(left Sky before Christmas) and the best they would do is offer the standard 6 months at £10/ 6 months at £20 - plus £35 activation. Obviously I said no thanks.

I got free fiber for 12 montgs. £17.50 line rental. £6.95 one off charge for router. Told I would also have to pay £20 activation fee whilst in chat, but the payment page and confirmation made no mention of this.

Not just yet as I wanted to know what was good/bad as they record what they offer you on your account...

Have you tried online chat?

I would be interested in returning to sky fibre as virgin is pants

So this code no longer works on the link provided earlier in the thread - what is the best available deal now and which is the best method to get - i.e. entering another code - using an offers link - live chat?

Edit - I'm a SKY TV customer (just renewed for another 12 months at reduced rate) but my BB is with Virgin

​Mine tracked on topcashback but I doubt it will payout.

Ok. No cash back I guess. Oh well, can't be too greedy

​If you go on live chat they'll give you a link which means you can get fibre without TV. I did it last night.

​Best Sky would offer me for renewal was £10pm plus line rental for twelve months. I would of gone with Virgin but after 3 weeks of phone calls they never got back to me to confirm if I could get fibre, even though neighbours either side of me can, so just renewed with Sky for now.

anyone know at mo if contract is finishing for a year of fiber
or should i just go bt or virgin thanks in advance for help and reply

It should be an extra £10 a month if it follows the pricing structure on the website. If they keep their word it will be 70mb BB and phone for £27.40 a month which I think is quite a deal.

For anyone wondering I've just managed to get this deal as a new customer by asking what their best price is for Sky Fibre Unlimited. £17.40 a month for line rental and the broadband is free. I did have to pay £20 for activation but that includes putting a BT line up to my house which seems quite reasonable to me. Apparently you can only upgrade to Sky Fibre Unlimited Pro over the phone once you are up and running, they did confirm it is available on my street and I will probably take them up on this once my line is up in two weeks time. Thanks OP, have some heat.

Is anyone still able to take this deal? it only has a 'select your tv bundle' tab under the broaband and fibre deals.

In regards to using a third party router, surely you're better off just setting your own router up as an Access point and just connect everything up to that.

OK thank you.

I'm still using my neighbour's wifi for free, been using it for 3 weeks since Sky connected my broadband wrong and left me internet-less for 3 weeks! its connected now and sky've given me £104 for the inconvenience so i'm only paying about £8 per month for unlimited broadband and line rental.

It is technically possible to use a better router, and many people do. The annoying thing is that Sky do not allow 3rd party routers to be used with their service and make it difficult for you if you try. They hide your username and password needed to access the internet when using a different router (not your sky id). Anyone connecting their own router is breaking the T&C and runs the risk of being disconnected completely. I'm not sure how strict Sky are about this but they can easily check if you're using their router or not.

It's a bit of a mess and had I know this before signing up I might have held off. Regardless this is still a cracking deal for the money, and if you're in a small flat this should work perfectly.

Thank you for that info.

i know nothing about routers.

Is it possible to replace it with a 'better' router??

On the face of it this a good deal. I even ordered it and just had it installed last week. What people should be aware of is the seriously poor router that Sky provide you. I'm in a house with 2 floors and the router can barely provide a decent signal to the top floor. Done some research on this and it's become crystal clear that the Sky Hub actually limits the performance of your line. My line is getting 39Mb/s but the Sky Hub is only able to give me 20Mb d/l because their wifi signals are so weak and old technology (not dual band). If you live in a small flat this could probably be overlooked but anyone living somewhere with more than one floor beware. Considering ditching Sky as I'm still within the 30 days notice period.

Still waiting to hear from Sky. Not going online to check on order, not phoning them. Will just wait for my wee letter in the post.
:sunglasses:

:stuck_out_tongue::D
Oops!
Ignore me.

I was speaking regarding mull3t and Jacko371, I didn't see that they had specified if they wanted broadband or fibre.

Mega Bytes not mega bits!
8 bits to a byte, so 4.5MB x 8 = 36mb downstream

He's not on fibre, it's not available to him.

Fibre is free, I ordered it a couple of hours ago.

But its now £17.40/m for landline PLUS half price broadband, not free broadband.

This deal isn't finished, the code is still active.

This deal has finished. they are now doing a similar but more expensive deal. Went on the chat and asked them if they're bringing back this deal in future? He seemed to think they might be.

Would like to know this as well.

I'm sorry if I've misunderstood, that seems very very slow! Even for ADSL in the back of beyond! I don't understand how you're happy with this....

Thats the one! It clocks in at 3.8MB on speedtest but getting 4.4-4.5MB from usenet servers.

Just to update:

Sky made 16 different mistakes on my account when I tried to take out Fibre Broadband, 3 weeks ago, with this offer.

It has been stressful, inconvenience and a rubbish experience.

eg The Openreach engineer came to install my broadband in my flat but didn't check it and went away having NOT installed it correctly!!

I was without landline and broadband for 2 weeks thanks to SKy's delays as my previous contract ended with Plusnet.

Spend hours on the phone chasing SKy.

Finally Ive got the Unlimited Broadband (there's no fibre in my area) its up and running after 3 weeks of stress and mistakes.

Ive been offered a Gesture of Goodwill of £104 (they're offering to pay 50% of my Sky package for 1 year - for 16 mistakes).

What does everyone think of this gesture? They've already given me £50 m&s vouchers and £20 for a dongle.

(I've also got the £100 m&s voucher with the deal).

Do you think i should escalate the complaint and ask for more or bow out now and put a line under it?

opinions please thanks!

Sorry for confusion.

I found out I dont have Fibre broadband in my area so I got the Unlimited Broadband £17.40/month deal with £100 m&s vouchers. I still used the 5KYMOVE code for this, but not for fibre broadband deal, i got the unlimited normal broadband.

So you're stating you got the £17/month offer plus cashback plus £100 M&S? How exactly did you do that?

EDIT:

Are you actually talking about the 5KYMOVE deal? Or the different £100 M&S deal?

I'm fed up now. Third try resulted in a new number - my mistake, I think.

Number port failed on two occasions, old provider says no reason for landline number failing to migrate, Sky say let them try over the phone. I wonder if it has anything to do with going thru topcashback site etc....

Might try quidco and see if I can keep my number otherwise have to decide if the cashback is worth the hassle of keeping my number.

How is people getting £100 vouchers on top of this, is that through TCB/Quidco? which isn't guaranteed?

I signed for this one to replace the BT deal I had from here that ran for 12 months. It activated a few days ago and im getting 4.5mb down and there were no issues switching. Happy days, thanks for posting :smiley:

OK, so let's see where I'm going wrong and perhaps it can help other people here -

Use an ad-block and pop-up block -free browser.
1. Click "GET DEAL" at this site. Enter code on Sky.
2. Leave Sky site.
3. Go to Quidco, find the Sky broadband deals.
4. Select the broadband deal you want (the ones for £10/6-months) and the £100 M&S voucher.
5. Click and wait for the Sky link to load.
7. Proceed with your order, you will notice that both of the offers have been implemented.
8.??
9. Profit.

So I start up an Incognito browser(no ad-block/pop-up stopper), go to the offer code page, enter 5KYMOVE, open a new tab, go to Quidco - select the M&S offer, Sky opens - select M&S offer ... then I look in my basket and instead of the M&S offer I see the standard 5KYMOVE offer and no M&S voucher - like the screenshot at post #436.

So what am I missing in your instructions? :neutral_face:

EDIT:

Nope, when Sky see you've used 5KYMOVE a M&S package that is put in the basket is converted to the standard 12 month line rental only package(no vouchers) - your instructions either need clarifying, only worked for you, or never worked - not one other person has confirmed them.

Hey mate, I just posted what I did. Cashback may or may not go through, I just noticed that it is possible. My activation date is in about a week, so I'll post again with news, if this offer still stands until then.

Aargh!
I get home today and find a welcome letter from Sky bearing the account details from my very first order that I was told hadn't progressed!! With my current landline number to boot. Aaaaaarrrrggghhhhhh!!
This was the first order that "failed" because of number porting issues.
So, deep breath, ordering for the 4th time and will simply wait things out...
Can't believe nobody else is having such drama.
Wish me luck.

Has anyone else had trouble keeping their number using this deal with cash back?

Tracked doesn't mean it's going to pay out though. Just as likely to end up being declined

You can try, but probably unlikely to refund you £20 after you've signed up as they usually offer you incentives to get U to join.
I followed the advice of another HUKD member (scroll back up) who said that you should tell them on the phone that the code means that I dont need to pay for line installation. He didn't take any convincing (although I was fully psyched up to haggle and charm!) and just waived it.

We aready have broadband through SKY, can this work if my partner calls to cancel and I create a new account for our address (diff surnames atm :smiley: ?

Thanks

We aready have broadband through SKY, can this work if my partner calls to cancel and I create a new account for our address (diff surnames atm :smiley: ?

Thanks

Has anyone else actually got this to work?

Can this be done after order is already placed? Will they credit £20? What exactly did u say to them?

I've followed your instructions and tried to order the fibre option with £100 M&S vouchers, my order summary does not look like your screen grab(no M&S voucher) -



Does this still work?

Not really, feel free to give it a try yourself and post your own findings! :laughing:

Any reason you used Quidco and not Topcashback who offer £78.75?

I got:
£208.8 Fibre Unlimited for 1 year, £37.4 after
£100 M&S Voucher
£70 cashback from Quidco.

Use an ad-block and pop-up block -free browser.
1. Click "GET DEAL" at this site. Enter code on Sky.
2. Leave Sky site.
3. Go to Quidco, find the Sky broadband deals.
4. Select the broadband deal you want (the ones for £10/6-months) and the £100 M&S voucher.
5. Click and wait for the Sky link to load.
7. Proceed with your order, you will notice that both of the offers have been implemented.
8.??
9. Profit.

Tried this 3 times from 3 different computers, home, work and friend's house. Worked all 3 times. Good luck!

£138.8 Fibre for 1 year, then £37.4 pcm, pretty damn good deal, thanks OP!

Hot hot hot^ as a Habanero pepper! :sunglasses: Pics below.

Sky order
Quidco proof

I phoned up and asked them to waive it, just like someone else had advised earlier.

I don't know about that, but lady on livechat was very clear there will be no reminder and it will auto renew.

Hi guys, just to be aware this will automatically renew after 12 months to the higher cost and you don't get a reminder notice, so put it in your diary (i've just spoken to someone in live chat) Cancellation notice period is 31 days

Has anyone had to contact sky to get caller ID activated? I did but other forums suggest it's activated automatically.

But BT charge you £65 for use of their router if you cancel within 12 months - on top of the contract buyout fee - even if you return their crappy router to them. Will Sky pay the £65 router charge? It's not a buyout fee.

Thanks, that worked! :smiley:

Ugh! Been postponing this for a month until my current contract ends and now there's no more 'available slots' in my local fibre cabinet apparently... bummer! :/

Put item in basket
Do not buy
Email it to yourself
Call no on sky.com/contractbuyout
Get the deal by giving them the ref no from your email
Get up to £100 credited to your sky account for early termination fee from your current provider, like I did with BT.

Sky will credit my account for the £80+ BT will charge me for leaving early.

No activation fee with this sky offer. Just 6.95 delivery and £5 credited to your sky account for verification.

Very hot deal.

Many thanks to all for sharing.

Finally leaving BT. Yeahy!

Btw, lowest they could match sky offer was £26 a month.

Hey guys, Any way to remove phone installation £20 cost? Total price for this deal should be £235.75 which includes router delivery charge and phone installation charge.

I was offered nothing when cancelling 6 months ago, Went with Virgin 200mbs what a mistake that was

My exisiting sky contract has expired last week my renewal is coming up over £30 can i take advanatge of this offer if so please how??

Just contacted them via live chat, this offer is not available?

desk code? offer code!

I was able to order it yesterday using the desk code, it's not showing up on the 'track my order' yet through.

Cool. My Bt is up for renewal same time :smiley:

@tazg101 yes as per t&c, ends on 24th March

Hi. Is this offer being offered still?

Hmm. I ordered over live chat and stupidly opted for the option which prompts you NOT to keep your existing number. I was following the instructions given over live chat, who said this'll be taken care of by their their special Switch Team and not to worry. D'oh! And here I was thinking perhaps upon arrival of engineers they'd sort this out. To realise that no engineers came, and it was just the case of self-installing. I called up enquiring about this, which ended up turning into an argument. The person I spoke to told me this was too late, as the switch was already complete and lines live - this was ONE DAY after activation. Anyways I complained saying I was misguided and wanted compensation (lol) and they agreed to send me out £20 Tesco coupon through email within 5 working days (waiting on that now).

But still.... I would've preferred to keep my existing number, because I had that for a considerable amount of time, which I memorised and everything! Oh well. Hassle giving it out all again though.

Their customer service can be a joke at times. Recently tried to call and I have been hang up on, or kept on hold for some time - then transferred onto another agent.

Thanks OP, excellent deal, upgrading to fibre from Plusnet broadband. Here's to another 12 months of "free" (line rental :neutral_face:) broadband. :sunglasses:

Thanks OP, now switched and all working without any problem.

Phew, always a relief when broadband switching works!

Thanks but I wonder if Sky are as nice as BT with regards to cashback...

Is it true that Sky cancel any cashback (TCB, Quidco) if you have to phone them up for a problem during processing?

I hope there isn't some systematic cashback avoidance going on....

Hmm.. twice now my orders have failed - number port failure!

Original provider say there should be no trouble, no block on the line but twice Sky have failed. I'm gonna try one more time then will deffo give up as I want to keep my number.

Disappointing....

Ordered, but appears to have a 2 week wait. Is this usual for other customers ?

What conclusion did you come to regarding BT termination charges? I'm on Infinity 1 with slightly longer left on my 12 month contract than you, but this deal still works well for me with the normal termination charges for Infinity and calls.

However, it breaks down when I add in BT deferred equipment payment charges for my cheap crappy BT YouView box and the Home Hub 5. They value the YouView box at £99 times the percentage left on the 12 month contract, and the Home Hub 5 at £65 no matter how far you are through the contract.

Is there any way to get rid of these deferred equipment charges? Can you simply return the equipment to BT?

Broadband Offer: Free Sky Broadband Unlimited for 12 months (usually £10pm) or free Sky Fibre for 12 months (usually £10 pm) on a 12 month contract. Available to new Sky Broadband customers. Available with or without Sky TV. Sky Line Rental required (£17.40 pm). Offer ends 24 March 2016. General: 12 month minimum subscriptions. Separate contracts apply to Sky TV, Sky Broadband/Fibre and Sky Talk. Prices may go up during your contract. Non-standard set-up may cost extra. Prices may vary if you live in a flat. Sky+ functionality requires two satellite feeds. You must get any consents required (e.g. landlord’s). Prices for Direct Debit payments only. UK, Channel Islands and Isle of Man residential customers only. These offers aren’t available with any other offers. Further terms apply. Calls to 080 numbers are free.

Anyone managed to keep their existing number for their landline? We've switched from TalkTalk and since our contract/line is now live it's too late to do the switch? Ridiculous

I've just signed up to this Sky deal after my BT Infinity1 contract ended today;
Called BT and tried haggling a renewal but got no where half decent - customer brand loyalty does it exist these days?
Apologies if I've repeated any of the previous comments.
In the T&C's, its an 18 month contract at £17.40 pm line rental with 12 month discounted fibre broadband for the first 12 months, a one-off £6.95 for the router delivery and one-off refundable £5 initial payment. So, if my maths are correct - ignoring the one-off - thats £6.67pm over the 18m period. I linked through via aQuidco offer initially and entered the 5KYNEW code and I've just had a £70 cashback confirmation from Quidco (payment 27/07 -heres hoping it pays out!) but that would bring the deal down to £2.78pm.

Does anyone know the policy on BT's Vision+ PVR, is it a good idea to disconnect it now and wait for the new BB provider to keep it all functioning post BT contract?

Just got this deal using the code. Massive thank you to the OP. Big kudos!
This is the best deal for me at this time. Hope TCB tracks properly (if at all)!

Do we know when 5KYMOVE is set to expire?

I've had a TERRIBLE experience so far with SKy with this fibre broadband package. (not blaming you Op).

My contract with Plusnet ended recently so first I bought SKy's Unlimited Broadband (& free £100 M&S vouchers) for £17.40/month. Then i saw this offer on here and i rang Sky and cancelled the normal broadband and signed up online for the Fibre broadband.

You type in your address and it tells you there's fibre in your area.

The engineer was supposed to come last Friday but i was told there's a problem with my landline. Then I rang for the 5th time to chase and was told he'll come this Friday and I'll change my landline number.

My internet got cut off from Plusnet on Monday so I've had no internet, wi-fi or landline since then.

I called SKy again and they confirmed the engineer's coming on Friday. When i asked if he could come sooner as its urgent, i was put through to the Order Recovery Dept who said my application has been REJECTED.

In fact there's NO fibre in my area and even if there is, you can only have so many households using it. After 2 hours on the phone, he said he has to CANCEL my Unlimited Fibre Package and put me back on the Package that does serve my house - the Unlimited Broadband - which i originally took out 3 weeks ago before I cancelled it for this one. That's going to take another 2 weeks to process.

As a 'gesture' he's helping me out with a dongle by sending me a voucher for £20 for m&s or tescos; and I have to pay £20 in cash in a phone shop to buy a suitable dongle for my area. Then i'll have broadband temporarily. I need to get 2 buses to get to my nearest phone shops - very inconvenient.

He also told me there's been a catalogue of errors on my account as the idiot who cancelled my original package shouldn't have, as he should have checked whether or not I can get fibre broadband in my area. Since I spoke to this boy who put me on Fibre broadband, I've spoken to 8 other idiots including 2 Line Managers; NONE of whom checked if fibre broadband serves my house .

If they did, I wouldn't be internet-less and still waiting for the engineer to install fibre broadband 2 weeks after the activation date.

SKy didn't contact me at all, i happened to chase them and 1 boy accidentally found it after being the 9th person i queried it with.

Exausting and stressful experience.

I'm borrowing my neighbour's wifi luckily and i'll buy a big fat chocolate birthday cake from m&s for £20 to gorge on to make me feel less stressed. lol (sob sob).

I am v assertive and the last man i spoke to dictated a list of 10 different Faults on my account notes with 10 different advisors including Managers, stating incorrect information and not checking for fibre in my area, so I am going to escalate this complaint as high as I can and maybe go through the Ombudsman if I have to, to get a gesture of goodwill for all the unnecessary stress and inconvenience I've been through.

Gonna ask them for a Gesture of Goodwill of over £208.80 to cover the 1 year's broadband I am getting from them.

I need a bear hug please thanks.

Just to add my recent experience.
I have been trying to find the best of the best TV+Broadband+Phone Line deal for about three weeks. Based on my research i can happily conclude that this deal is one of the best in the market at the moment. I could not find this link (http://www.sky.com/shop/offers/proposition/5KYMOVE) anywhere on sky website. I spoke with an agent over the phone, the deal she gave me was no where near as good as this one. I tried the 50% sky TV deal for virgin media customer and that came up £67.90 for 6 months and then £77.90. For about a week that was the best deal for me but i wasn't really sure should i go ahead with it or not. Then i thought what about referring a friend scheme, i asked my friend to refer me, he did, i used that link but that was way too expensive all the up front costs and the only advantage was £125 master card voucher was not even worth considering; so get this out of the way; then i thought hang on a minute lets try and use this referral scheme in conjunction with sky 50% deal; rather them giving sky a call i clicked on the chat window; the guy mentioned i have got a better deal than this and that was, (which i was originally after anyway at first place)
Sky Complete Bundle with HD Pack which shows up as family + Sky Sports (all 7 Channel) + Sky Movies (all 11 Channels) + Sky+HD Pack + Sky Fiber unlimited (40Mbps) + Active line takeover + Sky Go + all apps (WIFI, services etc) with £10 installation fee and £6.95 hub delivery charges added into the first bill. all for £55.27 per months for 12 months (prices can go up etc). After running some numbers am saving good over £200 compare to their using friends referral scheme, 50% sky tv deal with fastest unlimited broadband.. So guys go for it as long as its available; based on my experience the online chat guys normally have the best deals as compare to BT. Did'nt compare Sky and BT with virgin as virgin isn't available in my new area. Hope you find this comment useful and am keeping my fingers crossed that it all goes well and there won't be no surprises...... good luck!!!!

I was trying to delay an activation date today. I am now with plusnet and sky advisor told me that because of this I can't change activation date. He said, that plusnet is a part of BT and this will be automatically activated at the appointed date.

Does anyone of you had the same problem??

I have sky TV but no broadband at the minute. I have just tried to get this deal but they said no way. They offered me half price for 6 months. Any ideas?

I took this and will move from Plusnet. Luckily I was informed that you can delay your activation back by 45 days so this ties in with my may end of contract..and a bonus ...my quidco tracked at 110 squid. But I did stupidly take up the sky to offer too. foolish I know.

No worries, but as the other poster said I should have been clearer that I meant for leaving sky TV.. I think we would all rather be run over by a bus than having internet downtime.:laughing:

Couldn't get this deal being a loyal customer.. So moving back to BT who were doing £140 topcashback and a £100 mastercard credit card.

Yes, I know. When I went through the order process online, I was presented with the typical T&C's checkbox, so I looked through them, it stated 12 months for ADSL broadband but 18 months for fibre. Since your reply I've been back on to Sky and they've confirmed it IS 12 months for the line rental and the fibre broadband - so I'm chuffed. Great deal. Just need to look at my TV options. Thanks for getting me double check it.

Moving into an area that isn't covered by Virgin. Just completed an order for Sky Fiber Unlimited this evening, code still works fine. Has saved me £290, top work OP!

Thanks for that information, I will have to do that. :smiley:

I have it in writing that mine is a 12 month contract. It also clearly states 12 months on the offer page linked to in the OP. Don't know where you are getting 18 months from.

thanks mate! I'm going to have a go. I dont want to pay £20 installation

On the phone. Guy was called William. Top fella.

Phoned BT back and they've offered.

Bt sport pack with hd
Line rental
Unlimited fibre
Bt mobile 400 mins, unlimited text and 500mb (for my mum)
Works out £41.44 a month over 12 months starting tomorrow.

Think I might stay with BT.

on live chat? du remember who u spoke to?

Nope. Told them about the 5kymove code meant I didn't have to pay it

Yes I did £20+ 5 one off.
It will save me at least £42 x 10 months with VM.
And after this, I can go with BT or EE or whoever using BT lines.
OR go back to VM and grab any of their new customer deals

just signed up, installing next Friday, YEH!
I will cancel VM once it is confirmed working.

Just signed up. Cheers :laughing:

This deal still avail ?

How did you get free installation?

Thanks that's really helpful. I don't play video games etc so probably don't need that much speed. Thanks for explaining.
I have a phone line, but it's not active. They told me on chat that I have to pay £20 for line installation. They said the fibre activation is free.

The Virgin deal is 50MB, so it isn't much faster. I've had virgin and bt based providers. Even though virgin had the fastest speed test results, it did keep buffering watching films, where BT has never. It amazes me the amount of people who payout for 200MB virgin, when they don't need it. 37MB allows me to stream 3 HD films at once, with plenty of bandwidth for surfing. Unless you're into 4k streaming or are a hardcore downloader, Sky speed is more than adequate. Also the installation should be free, not £20. As for BT, be prepared to be screwed, I've had 3 big price rises in the last 12 months. I could have left, but you only have 30 days to after receiving notification, that always seems to end up in your spam box. They recontracted me without my authorisation and now say I owe them £200, having loads of hassle to prove I didn't authorise it!

Aren't the MSE BT and Virgin fibre deals cheaper and/or faster? Virgin slightly more expensive, but much faster. http://www.moneysavingexpert.com/phones/cheap-broadband#btfibre

Virgin £254, BT £231 if u count the vouchers. This sky deal is £235 (inc £20 installation and 6.95 del)
What do u guys think?

I think I need to get fibre, cos movies keep buffering on my smart tv.

Ordered, thanks OP.

Got £20 activation fee due to line transfer from LLU talk talk, but still worth it.

superfast and sky in same sentance should be banned ..now virgin and fast ie 200mb is fast skys 40 mb is what virgin was banging out about 10 years ago

Good offer nearly made the move but stayed with Virgin after I talked them into a discount. Also internet would probably be worth me staying with Virgin alone.

will switching to sky from BT (line rental) change the phone number? that would be a problem!

Also do sky send paper statements (required)?

D'oh ,thanks for the reply

Did you keep your number?[/quote]
Took half a day off work and the engineer didn't show up. I originally took the Plan out online and chose a date online. Rang Sky who said there's a problem with my BT landline, but when i looked online it stated that the Engineers are delayed (ie with everyone). They've changed my installation date to next Friday and told me the online date you choose isn't a Definite date that's booked with the engineer and they can change it at any time. Apparently the Engineer might not have to come in my house as he'll be working at the nearest Something station or other but she said its best i take more time off work to be home next time in case he needs to come in. They check the line first at their end. None of it makes sense to me, and all the different Sky idiots....i mean Advisors tell me different stories and hence contradict eachother. Who to believe? Sky is a MESS! But at least they provide cheap fibre broadband lol.

[quote=goldengirlz
I will report back on here after Friday when the engineer comes.[/quote]Did you keep your number?

Looks like Sky have decided to get a bit fighty now they've lost lots of custom to the likes of BT.

I'd be happy to return to their fibre service, but I had to switch previously because the BT deal worked out so incredibly cheap (£7.83 a month for 38mb fibre/line rental with weekend eve calls/1GB 4G SIMO).

The only thing I didn't like with Sky was that they used to provide a poor router. I think that's probably changing with the advent of Sky Q.

Been on chat all night in the end I have gone for 12 months at £10 for fibre unlimited with £70 bill credit so £30 short of this deal but I do have a couple of weeks left in the contract and ill have the fibre activated in 7 days, £30 is worth not having the chew on of chat all day tomorrow too! No activation fees at all. Thanks OP :smile:

All done thanks OP.
No activation fee on my account / online... :-)

Yes you can, one you get the date you can call and re-schedule the activation

For those who want to leave current provider and take this SKY offer, I recommend read this:

http://www.sky.com/shop/offers/broadbandswitchers/v1

If you choose to switch your broadband, calls and line rental to Sky, you can receive up to £100 credit to your Sky account if your provider charges you to leave

I checked it today in T&C and it seems this offer ends 5th of May. I should check this before, but I would buy it anyway, just probably wait couple of days.
Do someone know is customer servise able to delay activation of order?

And reliability of services aren't what they used to be sadly.

I just clicked through TCB to get to the sky site then entered the code in the "basket". It obviously tracked to the site that I had made a purchase, I dont hold much faith in it becoming payable but for the sake of trying it does no harm. I always try it this way with any website, sometimes it works sometimes it doesn't, but as cashback is never a definite it definitely is worth trying. Hope it helps someone out there.

I ended our Sky services late last March, so it's nearly year ago. They were held in my name and with my bank details.

Is it definitely true that Sky would consider my wife's name and bank details to be a new customer, even though she'd be buying services for a house and phone number that they served within the past 12 months?

Amazing! I'm not moving in to my new place until 22nd March and selected that as the start date no problem.

Unfortunately not - none the wiser :man:

I can't seem to get the free connection. They all want to charge me £20, unless I get a TV package which I do not want. Might try and call up. Spoken to 3 different people on chat.

Update - called up, could not get free activation, they said they had never heard of this deal, anyhow too much effort, ended up buying it.

£17.40 per month.
£6.95 delivery fee.
£20 activation.

12 month contract.

I just chatted to sky advisor and he told me this ofer expires today

We already have Sky TV in my name which was recently renewed. Could my wife sign up for the Broadband offer only as a new customer at the same address? (we are currently with SSE for Broadband and the account is in my name)

thanks for the reply, i will give pludnet a bell to just check on my cancellation charge and leave the rest to Sky then.

Ordered

Cheers op. Ordered by phone . Didn't ask for £20 connection fee. Also credited router delivery charge after me grumbling. Was also offered TV at half price for 12 months & £30 extra bill credit but declined the TV offer.

Who already has this? Can you do me a favour turn your router on and off for few minutes and tell me if your IP address changes please

I had the same problem and managed to get around it by opening the hot UK deals link, adding the deal to my basket then opening the sky website through quidco/tcb and found the deal in my basket within the newly opened link.

Tried this earlier today and it worked! Getting it paid out will be another matter though. I guess I'll find out six months from now :man:

managed to get this and woke up to my tcb tracked at £73.50 as well. hopefully they will pay out

Spoke to a lovely lady who genuinely sounded sincere, and told me that the best she can do for me as an existing Sky TV and normal BB customer is half price fibre, at £10 a month. What she did say she can do is carry on with my normal broadband for free for another 12 months, which I accepted.

also a more general question - any positive experiences of using TCB/Quidco when switching broadband providers?

can't help thinking that if it looks too good to be true...

Good deal - does anyone know when this offer expires?

i just chanced this as an existing customer - no luck

Can anyone please tell me what 'Sky Talk Pay As You Talk ' is, and do you know if it is possible to pay line rental up front to save money?

Awesome deal, Just about to sign up but has anyone tried using Quidco/TCB with this?

Never mind. I saw it.

How did you know offer ends 5 May 2016 ?

I think we almost have same situation with few user here. My plusnet bb contract ended on mid April as well.
Actually Sky will inform plusnet that we're switching to them, but I called plusnet again to check how much is my cancellation fee. I'm on the normal bb. Plusnet inform me that I will lost my last month line rental saver + I need to pay £8 cancellation fee. They couldn't offer better deal than Sky. I informed plusnet that Sky giving me 12 month contract free fibre broadband, that I only need to pay line rental. Which the advisor could not find on the Sky website. Hopefull sky will delay the activation so I will not to pay cancellation fee.

For those who asking about activation fee, I can confirmed that it's free for me.
Don't forget to select 12 month unlimited fibre selection.

Monthly cost
Sky Fibre Unlimited Free
(12 Months Free Fibre Unlimited)
Sky Talk Pay As You Talk Free
Sky Line Rental £17.40
-------------
One off cost
Sky Hub Free
Fibre activation Free

Added to firs/next bill
Broadband Hardware Delivery £6.95
--------------
Upfront payment for verification £5 --- this will be credited to your account.

From normal BB to fibre, I might could not go back to normal BB again in 12 months time. It's a trap :stuck_out_tongue:

My current deal with plusnet expires in 14/04, can I pre order this now? Or is this a question for sky?

Really hope the offer remains valid until then.

Does this still work? I'm getting all the way through checks ect then it says unavalible please contact us.

do sky offer 76mb fibre?

just moved into my first home and have picked up this deal. seriously hot!!! :smile: was going to go for plusnet with cashback but, entered in payment wrong then cashback got halved... so so lucky to have found this! will cancel in 12 months time and look for another deal.

Decent deal, though to me being forced to pay for line rental is a waste, as it isn't needed with fibre optic broadband. No need for a landline phone for 99% of people anymore. Businesses a different story.

have a look here.
http://www.hotukdeals.com/deals/full-sky-hd-package-for-25-a-month-for-12-months-previous-subscribers-only-using-2402959
I did this on the weekend and got it. just gotta sort out broadband now! lol :smiley:

Ha Ha! ,.... love the arrogance.... Lots of Love xx (one of the sheep)

Just go on chat and say you want to join sky tv with the £25 a month deal and £100 bill credit think it's for previous customers though. Worth a go. Good luck.

I have never had sky tv

Hi was anyone charged the £35 fee activation fee or delivery charge? Thanks

Did you have to cancel directly with Plusnet after you took out the SKY offer? or did plusnet contact you? or does sky sort all that out?

I have about 1.5 months left on my plusnet contract and i want to grab this offer while i can, the 12 month contract is the key, but i am not sure how to proceed about cancelling and paying off my plusnet.

If you have had a TV pack in the last 12 months just go to my sky click on the tab my sky then click left sky in the last 12 link it will take you to chat then just ask for it. I only put a cancellation request in 2 days before I went back to chat and they gave me a great deal. My sub never even got close to canceled.

How did you get that deal? I am a broadband customer and would like a 60% off deal!

Basically my old dish (here when moved in) has garbled picture and no hd channels gonna cost £140 for a new one.

Anyway to get sky to install one and have sky tv for a year for about the same price! Just spoke to live chat and the guy was no good! Gave me a link to downgrade my broadband thats not what i want!

I'm the worst sky customer going never pay my bills on time and I always get a good deal.on Friday past I went on live chat to cancel my TV sub variety pack with half price sports gave my 30 day notice I kept my half price broadband and line rental. Anyway on sunday I went back on live chat through the been a customer in the last 12 months section of the site and asked about the stay with sky 60% off any bundle and £100 bill credit. To my amazement they offered me the complete package including HD for £25 a month for 12 months and to top it off the gave me £70 bill credit which cleared the £68 I owed them from the previous bill.all for being such a loyal customer. I have just added multiroom at half price tonight through topcashback with £20 cash back

bought! heat added

On the half price line rental and free broadband any way to get this deal or even add fibre for £10 anyway i add fibre it always puts £20 in making it £28.70

Maybe i can get thus deal with the half price line rental even though i know thats cheeky!

Any ideas?

The problem with Broadband is if you cancel you actually will have no broadband! No SKY TV I can live with, but no BB will be an issue

damn bt must have installed the full fibre wire to your house and bypassed the copper cable from the FTCC cabinet to your house
How do i get on the web page you displayed showing infinity 3 and 4
i only get to see infinity 2 and 3

@ed1980 - I am at the end of my Sky line rental and broadband contract (have no TV or other services) and just asked what they could offer (last year was offered half price line rental for 6 months, free broadband for 12 and £100 credit in exchange for 12 month contract). They said this time the offer would be full price line rental, £2.50 standard broadband/month and no credit. Terrible.

What did you say to get that deal?

You need to cancel for real and not just threaten to leave them. I have been with them 15+years and it is only when I left that I started getting calls/letters offering 50%+ discounts.:man:

Was going to do this deal but then Plusnet called me back and offered me the free fibre unlimited for 12 months £14.99 after for the remainder 6 months as on a 18 month contract.... Also took there line rental saver option which is £185 a year (equivalent to £15.41 a month.... Got sent out the new hub one router free which is basically the BT homehub 5 just different casing...... I was told that if I would have taken the sky deal then there would be a £30 ceasation charge as sky are not part of BT wholesale so saved on that too.....Adding up all the savings prob works out the same without having the hassle of changing over so am happy with what they offered and I have never had any problems with Plusnet have been with them for about 7 years.

Can't go for this as fibre isn't available in my area although the standard broadband is which they said will be 3-7mb which I won't take.

Tried but no luck.

im an existing customer and the best they could offer me was free broadband for 12 months or fibre unlimited at £10 a month with free activation. have to pay line rental.

It really annoys me that existing customers seem to lose out on any real worthwhile deals, especially when you've been faithful with them for years!
I'm going to go online and see what offer I can get, failing that I will phone and try that way.
I do love sky, but my package is way too expensive now for what I'm getting so will see how I get on.
Wish me luck :smiley:

I put in the order to migrate from Plusnet ADSL (line and BB) to Sky FTTC (line and BB)on Saturday. We're out of contract, but I worry we'll have to pay £30 cessation as Sky isn't part of the BT Wholesale network.

Can anyone confirm? Also is this definitely just a 12 month contract for the FTTC -as their normal charge of £37 all in for 40/10 FTTC is very expensive.

I called Plusnet and checked with on the cancellation charges if I leave them before the end of the contract in May. They mentioned to me that I have to pay cancellation and cessation fees if I migrate to Sky.

Anybody knows whether cessation fee (£30) is generally applicable for the migration to BB providers other than virgin BB?

Is there any option in the sky sign up page to choose the date for the migration?

Until Sky and BT get their act together and break past the 100mb/s barrier they can do one. I've had major issues with virgin over the past 12 months but they finally fixed the issue in the area, and upped my speed to 200mb/s. Now I can download all my 4k porn in seconds. Seriously, virgin need someone to start challenging them for speed though, large households really don't have any other option.

How's the speeds compared to Virgin? I've been told that Sky Fibre isn't exactly fibre....

I got the sky broadband + line rental £5.35 for 12 months deal back in September and did this and just got my payout today! That means I have been paid £75.45!

Just spent twenty minutes on phone to SKy and been told the code is an old code and not valid and the best they could offer me was half price for fibre for a year. I only joined up for unlimited broadband two weeks ago so I'm a bit miffed that I cannot get this offer!

I just did the same thing and posted the deal after you (didn't see it was already posted so expired my one).

Same deal, 12 month contract, no activation fee and they also offered 50% off TV packages but I didn't go for TV.

You must have the luck of the irish :laughing: Telephone tells you only web chat can add the code and web chat tells you it can only be done over the phone..

One person even said it is a hotukdeals exclusive and only they can do it for you and to contact them. :man:

I'm starting to think maybe I did. Hats off to the customer service chap from Cardiff. He was top notch and I got the impression he knew i was pulling a fast one but we had a bit of banter and I like to think that helped

Quick update. I'm an existing Sky TV subscriber and although I got told last night on the on line chat that deal is only applicable to new sky customers I phoned sky this morning on 0344 241 4141. I used the phrases new customer and sky fibre and when the automated message asked if I had sky tv already I said no. I was then put through to a broadband sales guy who I gave the 5kymove code to. He could see the code and asked if I had sky TV already. This time I said yes. He said no worries as he would just set me up as a new direct debit customer for fibre. Went through the process over the phone and I should receive my new router and be switched over in 14days. Free for 12 months unlimited. Just had to pay £6.95 delivery and £5 for card. Worth a try for other exiting customers. I always find sky more accommodating first thing in the morning!

as Fibre Optic not available in my area i just signed for normal broadband which is got tracked 70£ by quidco.

my sky contract ends in a week then we are moving house. can i take this as a new customer? do they identify customer by the name or the address? or can o then take it in my wife's name? the problem is she is a housewife so she will not pass a credit check!!!

Have any existing customers been able to get this?

I will report back on here after Friday when the engineer comes.

Are you able to keep your existing landline number?I have been on chat and have been told no then on a second chat yes.Can anyone confirm?

and £6.95 router delivery. The £35 installation cost was waived if I signed up there & then. Heat.

Thanks, done it online today via live chat who answered all questions & confirmed prices. Current provider, Plusnet were £10 more & wouldn't price match, their loss. Only extras are the upfront £5 card/credit check, credited back to you on first bill,

My contract has ended on Sky broadband and I am seeking a new contract will try retentions

When you say new customer only, is that only for broadband?

Quidco are currently offering £140 cashback on Virgin Superfibre 50. Which over the course of 12 months would equal to about £18 per month if you pay for line rental for the 12 months up front equaling to £184. Would this be a better deal ?

Thank you that's good but I went through that process I couldn't get fibre optic it costs me £37.40 amonth that's for unlimited broadband 17mb sorry for misunderstand

Why are some people getting quoted £20 installation fee, when others only £10? Literally spoke to like 5 different people over live chat and they all quoted me £10. Wouldn't budge in giving me it for free :disappointed:

I went for Fibre Optic + line rental with unlimited calls (£17.40 + £8 ) + Family package (£18) = 43.40

cheers gang!

quick question, do i just apply for this as im with bt at the moment and sky do the rest or do i have to cancel with bt first as im just out of contract cheers

Trying this via my phone browser (iphone) and I get no upfront cost. Doing it from my computer I get quoted a £20 upfront cost. What gives?

Just bought it - thanks Op!! great timing - cancelled my Sky Plan with unlimited broadband & £100 m&s voucher, yesterday, as i was still in my Cooling Off period as i bought it a week ago. Have RUBBISH Plusnet slow broadband at the mo for the same monthly price as this offer.

Really charmed and flirted with the Sky online chat man to try to get the £20 fee waived/halved but he wouldn't budge, i don't mind, its a great deal.

Thanks ever so much for sharing this deal - life saver. The only thing which should be more clearer by Sky in the order confirmation section is that the length of contract for both line rental and broadband is just 12 months. Don't want any surprises.

Just gone for this online, didn't need to chat. Couldn't get anywhere last night (website probably overloaded with HUKD traffic!) but went through OK this morning.
Currently on a measly 2 - 3 Mb/s with PlusNet so this should be a huge improvement. Thanks OP. :smiley:

Hi Lemooo - Don't call em'. I logged on to my account, went to the section to change package, then went to the cancel phone and broadband and chose the reason as moving to Virgin, blahblah... and it offered it for 9.99 straight off the bat pricing you sign up for another 12 months.

Great deal if you can't get virgin cable. I've had it for 6month and its been about 34mbs since day 1. Never had any issues and never had any issues with standard sky broadband before that either.

Been looking for a good fibre optic deal for a while so I can get away from BT. Thanks OP, heat added :smiley:

thanks OP. Virgin have been sneaking up their prices. today's bill was the last straw

A copy of the transcript to the conversation doesn't get emailed to you, does it? the adviser said it will -.-

Nice one Guy's, as an existing customer. I've just got Sky Unlimited Broadband for a tenner for another 12 months.

Save yourself all the hassle and avoid sky at all costs if you care about reliable and fast broadband. I've gone for one of sky fibre deals previously posted on this site and I regret getting it. Spent 2 months talking to customer service to get at least 30mb/s out of that promised 40.

I guess also that if you just have a fibre only deal with them then you wouldn't be classed as a new customer if you wanted to take out a tv package!

The crazy thing is that you can actually just sign up for the fibre deal without taking out the tv deals as a new customer but if you already have a sky tv deal then you are considered an existing customer in fibre terms even though you've never had fibre with them before.

So if you have sky tv you can't get this deal??

I'm waiting for this
Www.Hyperoptic.com
1gb speed

Anyone managed to get someone who would take off the £10/20 installation fee over live chat?

Existing customer paying £71 pm for variety with movies = 47 and broadband =12.50 and multi-room =11.50

Went on chat didn't help at all,,

They called me as the chat wasn't going anywhere and said could only give me 10% off my bill..

Even though I have a friend who said I can have family/friends package for £30pm if I cancel and rejoin under new name etc..

So if you have sky tv you can't get this deal??

Is this deal for only 38mb? If so that's pretty crap when you're used to a lot faster.

Shame their 80/20 Mb/s service is £30/pm and never discounted.

I was told I need to pay £10 installation fee, should I keep trying?

Thanks I've just ordered online using code 5kymove and was still charged the £25 one off charge ? Is that right?
Sky unlimited fibre free for 12months (12months contract) free activation/installation.
New customers only, you will need to go on new customers chat and ask for Fibre deals. Tell them virgin or talk talk is cheaper and they will offer you this deal.
I have just signed up, went on chat 3 times to double check and been offered this deal 3 times.
First post guys, please no rude/harsh comments.
No need to get the deal through chat everyone!!!
just click get deal link and enter 5KYMOVE, the deal is still available there [Credit to neversay (comment #95)]
- haka
[/quote]

Just took it up, with evening and weekend calls (we both are at work during the day and have generous minute allowances on the mobiles) it's £21.40 a month and the £20 phone line activation fee (couldn't get anyone to waive that fee - spoke to 2 different operators). Bye Bye 17mb Talk Talk, Hello 40mb Sky.

Yes it is just faster Internet and its been great so far.

Couldn't get the deal at all. Didn't offer it and said it doesn't exist.

Managed to get this deal and the activation fee waived on chat. Thumbs up from me

what did you say I called them today and got nowhere them telling me I was not able to get the deal and need to pay £50 activation and £20 a month . So bye bye sky

The standard offer for Sky Unlimited fibre seems to be 6 months so shouldn't be too hard to get 12 months from them.

I am on "normal" unlimited broadband , currently free, and despite the fact that on my offers page it says I can get unlimited fibre for £10 p/month it is not available in my area.

People who do marketing don't do themselves any favours. VM are worse in this respect.

If you're having router issues then just use a merlin modified Asus AC66U. I do and it works great. You'll need to packet sniff your user/pass key from the sky router and then just insert it into the custom firmware of the Asus router.

This is due to a well know issue with the sky VDSL black routers (google SR102) which is the mode number of the router. It's poorly designed with no shielding so the power supply built in interrupts with the wireless signals.
Not to mention the routers for fibre are also single band so only 2.4GHZ not 2.4 + 5GHZ like the VM routers.
for 11 months i have been complaining why do i get 8mb wireless on the router and not the same 38mb i get when a device is connected via ethernet.

Full diagnostics, changing wireless channel, moving router location and even a brand new router the issue is the same even when in the same room 1m from the router.

Bought a router with mer support and installed that (d9980 if anyone is interested) then got full 38mb wireless speed. Please google before you buy the sky fibre wireless to see all the customer complaints around wireless and not hitting full speeds. Sky forums simply ignore the questions and brush them off.

I've even requested a sky q router as they have the same functionality of vm router including dual band but unless you buy sky q you can't get one.

going to vm when contract is up

Link to live chat? Are they still open, if so, what time do they close? Thanks

Tried webchat twice and could I hell get this deal. Haggled for ages and all I was offered was half price fibre.

They tried everything to get me to switch, even said I would get a fibre line dedicated to myself so when I asked if that means it's a 1:1 contention ratio I got a very swift response that it is 32:1. I then questioned the woman why she was giving false information but I did not get a response.

Code didn't work for me either

do you know if sky fibre is unlimited I.e does it traffic shape at anytime?

When does the offer end?

I have managed to get quidco/tcb to track on sky specials before but never had it paid always declined.

Is it possible to take this offer up now and cancel existing line afterwards?
Parents are currently on EE but don't want to miss this offer so is it possible for them to contact SKY and get this offer first before calling EE to give 30 days notice to end their existing contract?

--
I was on a 100 Meg with Virgin and the speed depend on the webpage you are requesting to open.
1080p Youtube Videos run smoothly on 38Meg.

£50 activation

The link takes me to the Sky login page?

Will sign up in brothers name and see what happens.. :wink:

very bad move
you will be so disspointed with the wireless speeds of this
im on vm 150mb and i get 150wired and wireless. 38mb will be significantly slower and wireless will be even worse!
my mate is on this package and only gets 2-5mb download speeds wireless

I got free new line installation from Virgin to Sky (via BT)

Getting peed off with Virgin's prices again. May have to dump them and go for this.

Crock of doodoo for current TV subscribers, They wanted £106 to move line from plusnet and £65 for activation. :laughing: No thanks..

Du work for sky?!? Lol. This is hotukdeals for the public...not for best deals for the corporations!

Let sky earn atleast some money lol

can anyone confirm they have actually had the £20 phone line installation for free as well? I can't seem to get anyone online willing to give the phone line installation done for free? everything else checks out fine.

Nice deal, shame it's still a couple months until my BT/sky packages are up for renewal. Even if you are an existing customer, this sort of thing is great leverage to use against them when negotiating for new packages. Always works for me.

States 12 months several times:

Up to 38Mb download speed

Will that not be ADSL2+?

If it doesn't track via quidco can you cancel the sky fibre? Does anyone know how long you have to cancel or how quickly u know quidco will track?

New to this - thanks all.

Anyone know if there is an installation fee on this?

Went on chat, eventually they give you a link to a offer, clicked on that, but once I had the offer in my basket I open another tab through quidco and the offer was still in my basket. I'm not holding out much hope of getting the cash back but it was worth a shot. :smiley:

I've got a screen shot taken from live chat confirming this.

Someone just said they managed to confirm over live chat that it's only 12 months. Guess this is your best bet, screen shot it, and use that as proof if they try screwing you over at a later date.

Managed to get quidco to track at £75 too with this deal. confirmed several times in chat that it is only 12 month contract.

Speak to an advisor, is your best option. No idea what the Q option is but not being 12 month has put me off deal personally.

OP did you get a special 12 month deal talking to an advisor or did you just assume it was 12 months?

This is an 18 Month contract, if you proceed with the order it tells you in the fine print:

We'll email receipt of your order and next steps. Separate 12 month minimum terms apply to each of your TV, Talk and Broadband products, except Sky Fibre which has an 18 month minimum term and except when you take Sky TV with Sky Q.

Good deal heat from me

How much would it cost for a line fitting? Cheers

Yeah @goldengirlz trying to make money

Definitely will not work with refer a friend.

I'm considering the same. Just looking at BT's early termination charges to see how much it will cost me for 4 months. They've made it bloody complicated to calculate, each part of my existing contract has different termination charges.

No fibre where I am (Telewest ran out of money around the time my house was built - 2 streets away has fibre access), otherwise i'd be all over this.

should add to the deal title that this also gives you 50% off sky tv for a year. This deal is pretty much the same as what you can get through topcashback (if you want fibre unlimited) but without the hassle.

I'm still doing research, but early indications is that the router supplied with Sky fibre cannot be put into bridge mode. If you don't know what bridging is then you don't need to worry, but this is vital for those of us more knowledgeable than the average user.

​See below for the Plusnet early termination charges...
http://www.plus.net/info2/legal/price_guide.html

Its telling me fibre broadband is not available in your area,
Funny that i have bt infinity already!!!

Will Sky sort everything out with my old ISP or do I need to cancel it myself?

code doesn't work for me

I just went on chat said I got offered deal yesterday and they gave me it bang on thanks op

Can anyone confirm that they have had the £20 phone line installation done for free? Everything else checks out fine apart from free phone line installation, no one will seem to give me it :disappointed:

I called Virgin to cancel the guy I got didnt even try to offer me anything, the call centre was so loud - dont call on the weekends they just too busy with calls to offer any deals.

Virgin don't have fibre to your home. This is another example of misleading advertising and poor customer knowledge. They are trailing it in a small number of areas though I believe.
Sky won't provide their broadband over fttp. You have to stick with BT or go back to ADSL.

I'm currently with Virgin and get 200mbps broadband for £30.00 per month - I'm not sure if Sky offers such speeds (they didn't last time I checked). Thanks to the license, I watch BBC channels predominantly, which are available in HD from countless sources. TV subscriptions were dropped soon after discovering 99% of them were utter tripe; Psychic's, Crime Investigations, Nazi's, Aliens, Psychic Alien Nazi's and all manner of supernatural gobbledegook programming that should come with Mental Health Warnings. SyfyHD is the only channel I'll miss, although most of their better stuff gets aired on one or another of the FreeView channels within a few months of showing in the USA. Telecoms is handled by VoIP for £25.00 a year (all calls). Much as I have disliked Branson since knowing him personally decades ago, I'd sooner line his pockets than those of the slimey Murdoch's.

I did use this sky offer to see if i could get a reduction on Virgin. They offered me the line rental saver at £120 for the year. So adding that £10 a month average to my actual outlay of £9.99 (I also have a £10 loyalty discount) my 70meg broadband and weekend calls works out at £19.99 monthly outgoings.

Seems to be for sky tv though. Shame as don't need sky TV.

Anyone know when this offer ends?

Great deal thanks

"12 months minimum contract. Prices may go up during your contract." I presume that means prices can't go down ?? I wish I could have that sort of contract with my clients.

I'm guessing they just gave sky notice that there were gonna end their contract when it expires and they offered a deal for customer retention. It's a pretty common tactic

Existing customer here. My deal is up next month so I rang up to cancel, wouldn't give me this deal. So I cancelled, went on chat and managed to sign up in my other halfs name on this deal. They waived the activation charge but had to pay £6.95 for router del. Persistence payed off though. I spoke to Salim, if anyone is interested.

The offer isn't working for me :disappointed:

Is it possible to select the installation/switch over date for the BB when you sign up? My contract finishes in May.

I'm an existing customer and recently got half price line rental and half price sky fibre unlimted. (30 days notice tactic)

may help some

I'm an existing customer for the TV service from Sky and they refused to offer me any kind of deal on the fibre, full price and a 12 month contract.

Shame as well, this deal would have been perfect to get away from Plusnets **** poor service.

Out of interest, anyone know the upload speeds on Sky fibre products?

Appears to work for some, not for others. Sadly, I'm one of the others.

Isnt this an 18m contract? All fibre contracts are 18m contracts apparently. So you pay £20 + £17.50 line rental for the last 6 months therefore making the deal alot worse than it actually is.

I think this is for new customer and I'm the existing customer I'm paying £17.40 a month for 12 months free Internet but that's not fiber. Any one has information about existing customers can get this offer or no?

Could someone explain to me who's been thru this process before. I'm currently on plusnet fibre and I pay around 35 month for landline and broadband (unlimited fibre). This is out of contract but I work in IT and can't afford even single day without an internet at my apartment. If I contact SKY and sign up for this will they deal with plusnet on my behalf and guarante that there will be no loss of service when transfering? Or am I looking on few days without it ? What's the best method to get this done? Thx :smiley:

One thing that annoys me about sky is the fact that you have to pay to ring them even if it's their fault, or you want to buy something from them. It night seem a small thing but it really puts me off. Perhaps because of all the time i spend on the phone complaining to virgin - at least it's free :-)

thanks

What a way to spend a Saturday afternoon! Spent three hours trying to cancel an existing order, finally managed to cancel, but offer is no longer in basket and seems to have expired...wish I hadn't seen it in the first place...

TalkTalk fibre is awful for me

May switch

When I moved my service to sky a couple weeks ago, I was told over the phone they'll pay up to £300 towards early termination fees and all I have to do is email them my final bill from the previous provider. I think the email was [email protected]. So if you have more than £100 in fees, give that a try.

i cant seem to get the broadband and the half price movie package to work in conjunction with each other??

Do you have link? Can't see any M&S offer at the bottom of the website.

not giving me the offer
cold

You can get the deal here http://www.sky.com/shop/offers/proposition/5KYMOVE
or this is the chat I had, Sandeep on chat got a bit arsy when I told him I could get the same deal online.
Sky chat
All of these services have a separate contract. The minimum term duration for your Sky Broadband Fibre Unlimited, Talk and Line Rental is 12 months. Prices may increase and services may vary, including during your minimum term. Here is your package summary Line Rental @ £17.40 with Pay as you Talk @ 0.00 pm Fibre Broadband Unlimited @ £20 pm (Free for 12 months) (Router delivery charge of £6.95 added to your first bill) Your Fibre Broadband activation cost £35 is waived off and it's Free Your phone line activation cost is £20 one off.

just tried it...no deal...cold

Sky Fibre + Line Rental = £17.40

Thinking of taking out the Family Bundle TV Package as well (£18). £17.40 + £18 = £35.40 per month...

There's a £10 installation fee + £6.95 router

This is all done using the 5KYMOVE code online... You think I will be able to get a better offer/get installation free if I called/lived chat? thanks

Been on to them three times today and been refused this Fibre deal each time, best they will do is the ADSL Unlimited for free or 6momths half price fibre. We re-contracted for TV only just 2 days ago at 50% off (but always had the Broadband and Line with TalkTalk) but as a result of having a to account, the code won't work online either despite me trying to switch! Oh well, another case of "new customers only" but in the most frustrating sense as I am!!

online, scroll down for broadband deals

Do you think you could use the 'recommend a friend' on top of this? receiving £125 Mastercard?

looks good

Billiant, that worked, thanks!

I can't get the 5KYMOVE to work :disappointed:

As a new customer, i was thinking of taking out the Free Sky Unlimited (Normal ) broadband and line rental for £17.40/month for 1 year plan. They chuck in £100 M&S voucher with it. What's should i do, do you think? - go for the Fibre broadband, or for the slower broadband with an extra £100 m&s voucher? help!

Sky uses BT's infrastructure. It's fibre optic up to the green box in the street and then copper wire to your house. So the speed you get depends on the distance from the green box to your house. Their signal is usually very stable as they connect a maximum of 20 houses per terminal whereas talk talk for example connect way more. I'm currently tied into SSE for 2yrs for about £20 pm or I would have switched to this. Good deal. Heated.

I'm paying a fortune for my Sky contract. I've got fibre, phone and TV. Time for me to have a chat methinks. Grr

Yeah moved thanks to OP for this - even though I pay £50 cancellation charges I am saving £20 per month from talk talk.

I had the old Sky broadband, but was quite away from the exchange so was only getting 3.5 meg, moved to Sky fibre and using speedtest.net getting 37.5 meg d/l and 9.5 meg u/l, and from what I can tell the cabinet for fibre is quite a distance away from my house.

Coming to the end of my 2nd year, so will be contacting them in the next couple of days to see what they can sort out for me, or I'll move to Virgin and get 100 meg for £23.45 p/m deal through work (using the pay 12 month line rental upfront option).

yes its really good deal i just done it but u have a 25£ upfront fee

Will give this a try, thanks OP!

thanks. is Fibre just faster internet? its available in my area so that's good.

If anyone is thinking of joining SKy for any package, as a new Sky customer, i can recommend you and we both get £125 each put on a Mastercard. Just Spend it where you see the Mastercard sign (and online). Please pm me if you want free money.

I was with Virgin for nearly 3 years and their prices just kept going up and their internet service was getting worse. I called Sky and have just had it installed for £27.40 per month. This was for Phone line £17.40, Sky Fibre Unlimited free for 12 months £0 instead of £20 and Sky TV Original half price 12 months £10 instead of £20 This is a 12 month contract and it will go up to normal price after this time.

I'm a new customer, I got Sky+ HD and Sky HD multi room with all channels, HD option and all on-demand add-ons (basically everything apart from Sports). Line rental and fibre unlimited too... All for £57 a month. No installation fee. Not too bad, just get on chat and haggle.

I told them that I have BT vision and NOW TV which is less convenient, but much cheaper.

I got this a month ago, excellent deal.

Can you Modem mode their routers?

No way of incorporating this with a Quidco/TCB I suppose, because it has to be bought from Sky CS chat direct.

Good deal this is

I currently have sky, but it's weak, if I changed to fibre, speed would possibly improve?

I have sky tv 50% off until June and virgin broadband. Can I book a new 50% deal and Sky broadband free for June time or does it not let you go that far in advance?

No, with Virgin Media you don't HAVE to have a phone line, they have fibre to your house so you can take broadband only if you wish (although it's expensive!). This offer is fibre to the exchange rather than your house, so you still need a phone line to connect to the exchange.

I just tried this on sky chat and he refused that this was possible. Even linked to this page and he was having none of it

Great just bought using the offer code. Did not chat to anyone. There is an option to enter the offer code after you choose your package in the basket. Thanks OP.

47.99 in carphone warehouse, £17.99 line rental £30 a month for hd+, movies, sports and Fibre!

i already have sky tv.....would i get a better deal?got bt phone line though

An extra £8 for unlimited calls. Well worth it for us.

Just signed up. Had to pay £8 PM for anytime extra call package, they wouldn't do a deal on this, I did try to see if they would match talktalk half price. Not complaining though, best deal around at the moment for me. Thanks OP.

Same here, never faced any throttling from fibre as of yet.

no cashback via this method though is there...?

I have just spoken to sky chat (I'm an existing customer) operator was adamant there was no deal involving free fibre for a year. The best he could offer me was £10 p/m with free activation within 7 days

No, you can buy Virgin Media Broadband without line rental. There isn't a lot of difference in the price but still better than paying extra for something that you don't use.

The 70mb Broadband only package I'm on is £30.25 a month, but that fits our needs really well for 4K streaming etc.

ps here's the link. I called up and the agent matched it. Number is at top of page.

http://www.sky.com/shop/offers/switch-to-sky/

I just left Virgin TV and moved over to SKY. Got 50% off the full package for 12 months and the free unlimited broadband. Pleased with that for 12 months. Just going cancel Netflix until the 12 months is up.

Virgin fibre needs line rental as well?

Thanks to the OP. I just got the deal and will be moving from BT. My offer:

£17.40 line rental. Free fibre broadband unlimited. Router delivery £6.95. £Zero connection fee. I added the £12 month International anytime calls (includes to UK mobiles) which will be for my business. Cost £29.40 per month for the first 12 months.

Thanks again.

Takes forever to get through to someone on chat (at least it seems to at the moment!)

Has anyone that is a current customer managed to get this deal?

I signed up last June and got the half price line rental, £100 credit and free 12 months broadband for a year. If I can get this deal I'll happily sign up for another 12 months. I know the OP said new customers only but I thought I'd ask.

I don't need to.

Virgin wanted to rise the prices in a couple of months after I joined them, also had terrible signal at 100mbps probably router fault. As u are aloud to cancel if they want to hike prices up within contract called them up they sent out a new router put speed up to 150 Mbps and lowered the price from £35 to £20 all including broadband and phone. Happy at the moment wanted to change to sky as well before

Location is key also, narrow bandwidth in London, with lots of user would get natural shaping, I live in the sticks, no issues with speed here at all, for me, it really is unlimited and unfiltered.

I have this and it is truly unlimited with no throttling at any time in my experience.

The sky connection has been faultless over the last 10 months, great deal

I've just gone for BT Infinity 72Mb with Ultra HD all in TV package.. £60.99 but worked out £35 a month inc line rental after cashback.

Needed to move off Virgin as was getting 1-2Mb in the evenings on a 152Mb connection :confused:

Why fibre needs line rental?

I couldn't get the chat guy to confirm that this offer can be used with the contract bailout offer... (sky pay £100 in termination fees to old provider)

Still a great offer. Voted hot.

I am in a new build and get this :smiley:...... Well...... I will once Openreach plumb it in :smiley: currently have no phone line at all :disappointed:

i have sky tv so cant get the offer...or is there a way to get it?

How is this so hot with only up to 38mb?

Do they really force you to use their own router? All these deals where BT/TT/SKY etc subsidise internet access should be illegal as they have put all the decent isp's out of business or forced them to sell up. Supermarkets were forced to stop selling fuel at a lost, why is this different

Sky Fibre

O

​yup was going to say this. People are confused by the products offered. Fibre in the UK generally means FTTC (Fibre to the cabinet). If you're very lucky you might get FTTP (Fibre to the property)

BT is around ten years behind they only started putting fiber cables
there speed is not worth the discounted bill anything through phone line is slow if u streaming on two TVs at the same time

we still only have virgin monopoly in Belfast for fiber
but great price for FO I'm paying £29 and no phone line

Booked - Thank you.

Just to confirm: I chose the basic package (Sky Fibre [up to 38Mb], Sky Pay as you talk [pay for the calls you make].
Initial payment:

Fibre Activation : £0.00 (usually £35)
Installation : £20.00 (The live chat said £20, but not sure if/when this gets charged)
Card verification: £5.00 (£5 credit put on 1st bill)
Router P&P : £6.95

Then £17.40/mth for the first 12 months, then increases to £37.40/mth.
12 month contract.

Can they add unlimited calls aswell? Will try in the morning.

Good find OP, heat added :smiley:

Its amazing, Thanks v much

If 100% sure you can stack the offers, add it to your opening post as you've suddenly got an amazing offer :smiley:[/quote
I also agree that this credit makes this offer fantastic

Link goes to a page where the offer is non existing is there a code?

Oh just read the nonsense from OP my bad. Not a deal then.

SUPERBP

They will pay Upto £100 termination fee too

They will

I wonder if you can combine this thread's deal - with this deal:

http://www.sky.com/shop/offers/broadbandswitchers/v1/

i.e. They will pay termination fees of up to £100 as well.

That would be deal of the year so far.

14 day cancellation period usually - check you T&Cs.
(If you have just joined Sky...) - Your wife/partner/family member living at the same address has been known to be a 'new customer' of Sky.

Just signed up for broadband last week :disappointed: this sounds a nice deal. any idea sky may allow same for new customers not started services yet?

Please beware Plusnet these days may charge cessation or cancellation charges on termination of contracts.

What happens if you move house halfway through?

does this mean u get just broadband or can you use landline ??

Closed now will try in morning

Close the chat and try again with someone else.

Just spoke to them same deal but he wouldn't wave the activation fee £25

Great price but Im not a fan of the sky hub. Cheap price compensates the price to buy a new router though.

Current sky broadband contract at an end . Will ring tomorrow to see what I can get from them.

Can you get this if you currently have a Sky TV subscription or do you have to be a completely new customer?

this looks great but i cant find this chat option? Maybe because it almost midnight.

Good deal heat added . Shame I tied myself into a 2 year deal with SSE but was good deal at the time

this was free up to yesterday......so £17.50 all in including broadband. Good price though

So you had to cancel first ?

last 30days

Is Sky fibre any good? Their old broadband service was awful.

What speed is this?