Decent Refurb ex corporate Dell Latitude Laptop. Magnesium and Aluminium chassis, 2nd Gen i5 CPU
1Yr RTB Warranty
I've upgraded several of these to Win10 for friends and family recently and Win10 installs and runs with no issues at all.
Condition Refurbished - Grade 2 (See Below)
Make / Model Dell Latitude E6320
Processor Intel Core i5-2520M
Processor Speed 2.50Ghz
Memory 4GB DDR3
Hard Drive 250GB HDD
Screen Size 13.3" Intel with built in WEBCAM HD Graphics 3000 1366x768
Drive DVD+/-RW
Operating System Windows 7 Professional 64 Bit with COA Licence
Battery Tested & Working for Minimum of 1 Hour
Ac Adapter Yes
Wireless Yes
Network Internal
USB Ports 2
SATA, HDMI, Webcam
"Grade 2 Refurbished Good - Showing minor signs of use, the odd mark, scratch, scuff to be expected"
Top comments
AlarApprentice
19 Feb 1610#1
I actually ordered this exact model from them a few months ago. Their "grade 2" was just not accurate - the one I got was missing one of it's rubber feet and there was a lot of play in the screen/lid hinge so the whole thing just wobbled. I sent it back as SNAD, which was a hassle as the only way I was allowed to/could return it was by parcelforce collection or go to a parcelforce depot an hour away.
Maybe I was just unlucky but I think it's more likely that "you get what you pay for" in this instance. First time I've voted cold on a post.
northlondon01
19 Feb 165#13
They're about a 100:1 ratio of positive to negative feedback. As a seller on eBay, and the amount of people who don't bother leaving positive feedback after a quick, smooth transaction, I can imagine that ratio is even bigger in reality.
Thomablue
19 Feb 163#10
Negative feedback rating Sent defective laptop and refused to return Buyer: _***b ( 323Teal star icon for Feedback score between 100 to 499)
During past month Feedback conversation
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Negative feedback rating Worst condition what I ever seen. Sent back after first look. Cannot recommend. Buyer: e***6 ( 76Blue star icon for Feedback score between 50 to 99)
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Negative feedback rating Not sure about quality of product. Buyer: e***e ( 230Teal star icon for Feedback score between 100 to 499)
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CHEAP Windows 7 Dell Latitude D430 FAST Laptop Warranty RED BLUE PINK WIRELESS (#231777910742) £100.50 View Item
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Negative feedback rating Keyboard was faulty, had to purchase my own replacement in the end Buyer: 3***9 ( 303Teal star icon for Feedback score between 100 to 499)
During past month Feedback conversation
FAST Windows 7 Dell Latitude E6420 Laptop Core i5 2.50GHz Warranty Wireless HDMI (#371501137031) £199.99 View Item
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Negative feedback rating Laptop is Faulty, Screen dont work, Seller Dont respond or issue Return fee. Buyer: t***h ( 241Teal star icon for Feedback score between 100 to 499)
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Negative feedback rating Your contempt is astonishing. Totally let down by you. No response to case. Buyer: y***b ( 958Purple star icon for Feedback score between 500 to 999)
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All comments (49)
AlarApprentice
19 Feb 1610#1
I actually ordered this exact model from them a few months ago. Their "grade 2" was just not accurate - the one I got was missing one of it's rubber feet and there was a lot of play in the screen/lid hinge so the whole thing just wobbled. I sent it back as SNAD, which was a hassle as the only way I was allowed to/could return it was by parcelforce collection or go to a parcelforce depot an hour away.
Maybe I was just unlucky but I think it's more likely that "you get what you pay for" in this instance. First time I've voted cold on a post.
duffinjonathan to AlarApprentice
20 Feb 16#40
Same sort of thing. Ordered this about 6 months ago and it came in terrible condition and with a HD problem.
They actually replaced it for me for one which was looks new other than a small mark on the lid, but I think I must've been one of the lucky ones.
pboo26 to AlarApprentice
20 Feb 16#46
I bought a refurbed dell latitude E6410 with similar specs from newandusedlaptops4u a couple of years ago and it's been excellent. I upgraded it to win10 from win7 with no trouble at all and wouldn't hesitate buying another laptop from them.
japes
19 Feb 16#2
can't vouch for the seller but I've had this model for a few years and is still running strong
northlondon01
19 Feb 16#3
They did also have third gen i5s, E6230 which are 12.5" but were specifically listed with dents and scratches on the lid in addition to the general Grade 2 description.
I've heard good things about the seller, and eBay nearly always side with the buyer, but I don't think I can face the hassle with it all if it's up to standard. Then there's the potential battery being knackered, which costs a lot to replace.
If you get a decent quality laptop, then the prices are great!
macgyver
19 Feb 161#4
Looks good. Voted hot and very tempted
dijital
19 Feb 161#5
These do not have a backlit keyboard,
Astec123 to dijital
19 Feb 16#6
This is correct, OP you need to remove that from the listing as it was an optional extra on these models. Luckily it's only a £20 cost to add that in aftermarket. I've got one on my E6330 and it wasn't that bad a price or to difficult to do, especially as my machine had a decent looking original keyboard that can easily be sold on for £10-15 should you want to recoup your costs.
I will also add that these have 2 dedicated USB 2.0 ports and one shared e-Sata/USB port. So 3 in total if you really need it.
Godsenseuk
19 Feb 16#7
I have one for work, I'd buy one at this price.
SwissToni_
19 Feb 161#8
Take a look at their reviews for the last six months!
mathewwhite
19 Feb 16#9
Would it run minecraft?
Fleabum to mathewwhite
20 Feb 161#41
Depends, if you stick with Windows 7, then maybe, but it you upgrade to Windows 10, then not really. Intel stopped supporting the Intel 3000 graphics on the Sandy Bridge from Windows 7 onwards and they are now designated as legacy products so will get no more driver updates. They work 2D in the Desktop but they lack the extensions for 3D gaming in Windows 10. I suggest you check the WDDM version for the OS your going to run.
Negative feedback rating Sent defective laptop and refused to return Buyer: _***b ( 323Teal star icon for Feedback score between 100 to 499)
During past month Feedback conversation
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Negative feedback rating Worst condition what I ever seen. Sent back after first look. Cannot recommend. Buyer: e***6 ( 76Blue star icon for Feedback score between 50 to 99)
During past month Feedback conversation
WINDOWS 7 HP EliteBook 8440p CHEAP Laptop FAST Core i5 1 Year Warranty WIRELESS (#371459077230) £122.22 View Item
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Negative feedback rating Not sure about quality of product. Buyer: e***e ( 230Teal star icon for Feedback score between 100 to 499)
During past month Feedback conversation
CHEAP Windows 7 Dell Latitude D430 FAST Laptop Warranty RED BLUE PINK WIRELESS (#231777910742) £100.50 View Item
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Negative feedback rating Keyboard was faulty, had to purchase my own replacement in the end Buyer: 3***9 ( 303Teal star icon for Feedback score between 100 to 499)
During past month Feedback conversation
FAST Windows 7 Dell Latitude E6420 Laptop Core i5 2.50GHz Warranty Wireless HDMI (#371501137031) £199.99 View Item
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Negative feedback rating Laptop is Faulty, Screen dont work, Seller Dont respond or issue Return fee. Buyer: t***h ( 241Teal star icon for Feedback score between 100 to 499)
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Negative feedback rating Your contempt is astonishing. Totally let down by you. No response to case. Buyer: y***b ( 958Purple star icon for Feedback score between 500 to 999)
During past month Feedback conversation
Astec123 to Thomablue
19 Feb 162#12
With 40k transactions their feedback score is pretty reasonable that less than 1 in 100 sales is negative.
When posted here this seller gets generally positive feedback, check out some other popular electronics retailers like Ebuyer who get similar negative feedback but less easy to find.
Plenty of positive comments in all of those threads about this seller. There are issues that are mentioned but the resounding feedback is that the seller deals positively with issues. The few truly negative ones generally seem to be from people expecting a brand new laptop or unreasonably demanding of what they expected to be delivered. Often it seem from my dealings with people complaining about refurb machines that the people who are leaving the negative feedback are the ones that start off being very arrogant and unreasonable from the outset and, rather than being reasonable and understanding before escalating their dissatisfaction to 11 on the scale.
aabarcellos
19 Feb 16#11
Thanks ..not for me such a seller
eBay sellers lets me down
northlondon01
19 Feb 165#13
They're about a 100:1 ratio of positive to negative feedback. As a seller on eBay, and the amount of people who don't bother leaving positive feedback after a quick, smooth transaction, I can imagine that ratio is even bigger in reality.
Neobrown
19 Feb 16#14
Purchased. Thanks! Benchmark on processor is Crazy good for the price.
Shall be my new take on holiday laptop :innocent:
CelicaGT-Four
20 Feb 16#15
So annoyed...I paid £143 for this exact model from this exact seller just this morning :disappointed::disappointed::disappointed:
Edit... my mistake... I bought the E6420 not E6320!
flash2k
20 Feb 16#16
Graphics 3000 1366x768 no thansk cold
CDR to flash2k
20 Feb 162#20
Then find us one with a better one.
Gollywood
20 Feb 16#17
What's the bit sticking out at the back of it?
logohigh
20 Feb 16#18
Battery
snagzie
20 Feb 16#19
We have the E6520's at work (bigger screen) and they are good machines. All of them have a bit of a wobble on the hinge I've found.
Stick a SSD in it and they fly :smiley:
gordo1964
20 Feb 16#21
Stick a SSD and update to windows 10 and you will have a decent laptop for he price. Will probably play some older games as well.
Neobrown to gordo1964
20 Feb 16#31
Already a decent laptop imo. Much better than these sub £200 Tesco laptops that seem to be generating so much heat...
Sogaaddict to gordo1964
20 Feb 16#42
Update to w10 when it has Win7Pro, don't think so!
Personally,If I buy something refurbished, I don't expect to be new or without scuff , dents etc especially if the say that in the description...but at least I want/need to send me a product that works...After a bad experience with argos...I try to stay away from ref/old things...I try :smiley:))
carlboy
20 Feb 16#25
Would this laptop be OK for the basics, such as web browsing, downloading movies etc. I'm a bit of a noob when it comes to laptops!
DevilWithin to carlboy
20 Feb 16#27
Of course. A lot of people like buying these ex-business laptops because they're built to last and you get a lot more spec for your money.
ch1z
20 Feb 16#26
Bought one see what i get just for the kids and stick minecraft on it
lucas
20 Feb 161#28
I wouldn't take too much notice of the negative feedback, a lot of malicious folk use negging as a bargaining tool, or leave a neg then wait for an offer of part/ full refund upon removal. Happened to me twice this year and I only sell a few things a month
AlarApprentice to lucas
20 Feb 16#30
I didn't think it was possible to remove negative feedback after you had left it (not speaking from experience, but from the message at the bottom of the "feedback" box) I think ebay can remove abusive comments, but the neg still stands I think.
meandog101
20 Feb 16#29
Ordered. Been looking for a cheap laptop with optical drive. Fits the bill. Cheers OP
lucas
20 Feb 16#32
Yeah you can send a revision request (along with a bribe), you get a certain amount of requests to use depending on how much you sell
Gavin01
20 Feb 16#33
ive got one with a backlit keyboard optional 3g module and ssd drive for around £150 its amazing oh and a 6 hour battery if im just browsing,.
logohigh
20 Feb 16#34
what battery is that mate
joolt
20 Feb 161#35
Have made 5 purchases from these guys now (4 i5 laptops of various models and 1 cheap dual core)....had a really mixed experience. Wont be buying anything else from them again now as it's too much of a lottery.
In summary 1 laptop was in excellent condition, 2 were acceptable and 2 (more recently) were terrible - of these i had to send 1 back as the keyboard was literally clogged up with dog hair underneath all the keys, it was disgusting. The very last purchase I made came with what initially appeared to be a fake version of Windows (I discovered it was actually genuine but showing as fake cos service pack 1 hadn't been added, no updates had been done and the laptop obviously hadn't been turned on in several months). In all cases (even with the excellent condition laptop) it was clear they had not cleaned any of the fans which were clogged with dirt, the last one I bought had pressure marks on the screen, a couple had chipped bezels which hadn't been mentioned. You might be lucky but then again you might not - it depends if you can be bothered with the hassle of sending it back if you're not or of doing the "refurbishment" yourself to account for things they have not done.
northlondon01 to joolt
20 Feb 16#36
That's exactly what puts me off. If I lived near Portsmouth I'd take the risk as I could just take it back!
Loathecliff
20 Feb 161#37
Your taxes - His 'free' edukashun :disappointed:
katymabel
20 Feb 16#38
I have this and I like it. Got it for £50 off EBay mind, lucky find. Would still pay this price though
msamps
20 Feb 16#39
I have bought a Dell E6420 from these people. Core i5 and a SSD for about £170 which you can't really beat. When I first got it you would have thought it was brand new, apart from 1 missing rubber foot. I live local to their physical shop so I didn't have to go through the trouble of ordering online but I haven't had any problems so far after 5 months.
ukmonkey
20 Feb 16#43
Sold out
pehaw
20 Feb 16#44
I've had 3 HP 8440p laptops from this seller. All at £122 quid. Similar specs to this e6320.
All were listed as Grade 2 but were very presentable. The 3rd one that I ordered had a defective 2nd ram slot. The seller was very good with dealing with the issue. They very quickly arranged for parcelforce to come and swap laptops.
(In fact the replacement was actually an i7 rather than an i5 - an oversight on their behalf I'm sure but a pleasant surprise all the same).
I'd recommend this seller.
Murielson
20 Feb 16#45
Ordered earlier this morning, thanks OP
soled73
20 Feb 16#47
OOS
iwannamotorbike
20 Feb 16#48
Ended
dad460
23 Feb 16#49
Mine arrived today,I'm very pleased with it, it's in good condition with only one small mark on the case, it has got a back lit keyboard. I've installed Windows 10 with no problems and the battery seems to have a good few hours life as well.
Opening post
1Yr RTB Warranty
I've upgraded several of these to Win10 for friends and family recently and Win10 installs and runs with no issues at all.
Condition Refurbished - Grade 2 (See Below)
Make / Model Dell Latitude E6320
Processor Intel Core i5-2520M
Processor Speed 2.50Ghz
Memory 4GB DDR3
Hard Drive 250GB HDD
Screen Size 13.3" Intel with built in WEBCAM HD Graphics 3000 1366x768
Drive DVD+/-RW
Operating System Windows 7 Professional 64 Bit with COA Licence
Battery Tested & Working for Minimum of 1 Hour
Ac Adapter Yes
Wireless Yes
Network Internal
USB Ports 2
SATA, HDMI, Webcam
"Grade 2 Refurbished Good - Showing minor signs of use, the odd mark, scratch, scuff to be expected"
Top comments
Maybe I was just unlucky but I think it's more likely that "you get what you pay for" in this instance. First time I've voted cold on a post.
During past month Feedback conversation
FAST Toshiba Tecra M11 Laptop Core i5 Windows 7 320GB CHEAP Wireless Webcam (#231803994760) £119.99 View Item
FAST Toshiba Tecra M11 Laptop Core i5 Windows 7 320GB CHEAP Wireless Webcam
Negative feedback rating Worst condition what I ever seen. Sent back after first look. Cannot recommend. Buyer: e***6 ( 76Blue star icon for Feedback score between 50 to 99)
During past month Feedback conversation
WINDOWS 7 HP EliteBook 8440p CHEAP Laptop FAST Core i5 1 Year Warranty WIRELESS (#371459077230) £122.22 View Item
WINDOWS 7 HP EliteBook 8440p CHEAP Laptop FAST Core i5 1 Year Warranty WIRELESS
Negative feedback rating Not sure about quality of product. Buyer: e***e ( 230Teal star icon for Feedback score between 100 to 499)
During past month Feedback conversation
CHEAP Windows 7 Dell Latitude D430 FAST Laptop Warranty RED BLUE PINK WIRELESS (#231777910742) £100.50 View Item
CHEAP Windows 7 Dell Latitude D430 FAST Laptop Warranty RED BLUE PINK WIRELESS
Negative feedback rating Keyboard was faulty, had to purchase my own replacement in the end Buyer: 3***9 ( 303Teal star icon for Feedback score between 100 to 499)
During past month Feedback conversation
FAST Windows 7 Dell Latitude E6420 Laptop Core i5 2.50GHz Warranty Wireless HDMI (#371501137031) £199.99 View Item
FAST Windows 7 Dell Latitude E6420 Laptop Core i5 2.50GHz Warranty Wireless HDMI
Negative feedback rating Laptop is Faulty, Screen dont work, Seller Dont respond or issue Return fee. Buyer: t***h ( 241Teal star icon for Feedback score between 100 to 499)
During past month Feedback conversation
FAST HP ProBook 6455b Laptop CHEAP Dual Core 2.80GHz Warranty Wireless Webcam (#231810352620) £84.99 View Item
FAST HP ProBook 6455b Laptop CHEAP Dual Core 2.80GHz Warranty Wireless Webcam
Negative feedback rating Your contempt is astonishing. Totally let down by you. No response to case. Buyer: y***b ( 958Purple star icon for Feedback score between 500 to 999)
During past month Feedback conversation
All comments (49)
Maybe I was just unlucky but I think it's more likely that "you get what you pay for" in this instance. First time I've voted cold on a post.
They actually replaced it for me for one which was looks new other than a small mark on the lid, but I think I must've been one of the lucky ones.
I've heard good things about the seller, and eBay nearly always side with the buyer, but I don't think I can face the hassle with it all if it's up to standard. Then there's the potential battery being knackered, which costs a lot to replace.
If you get a decent quality laptop, then the prices are great!
I will also add that these have 2 dedicated USB 2.0 ports and one shared e-Sata/USB port. So 3 in total if you really need it.
Further reading.
Regards
Flea
During past month Feedback conversation
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Negative feedback rating Worst condition what I ever seen. Sent back after first look. Cannot recommend. Buyer: e***6 ( 76Blue star icon for Feedback score between 50 to 99)
During past month Feedback conversation
WINDOWS 7 HP EliteBook 8440p CHEAP Laptop FAST Core i5 1 Year Warranty WIRELESS (#371459077230) £122.22 View Item
WINDOWS 7 HP EliteBook 8440p CHEAP Laptop FAST Core i5 1 Year Warranty WIRELESS
Negative feedback rating Not sure about quality of product. Buyer: e***e ( 230Teal star icon for Feedback score between 100 to 499)
During past month Feedback conversation
CHEAP Windows 7 Dell Latitude D430 FAST Laptop Warranty RED BLUE PINK WIRELESS (#231777910742) £100.50 View Item
CHEAP Windows 7 Dell Latitude D430 FAST Laptop Warranty RED BLUE PINK WIRELESS
Negative feedback rating Keyboard was faulty, had to purchase my own replacement in the end Buyer: 3***9 ( 303Teal star icon for Feedback score between 100 to 499)
During past month Feedback conversation
FAST Windows 7 Dell Latitude E6420 Laptop Core i5 2.50GHz Warranty Wireless HDMI (#371501137031) £199.99 View Item
FAST Windows 7 Dell Latitude E6420 Laptop Core i5 2.50GHz Warranty Wireless HDMI
Negative feedback rating Laptop is Faulty, Screen dont work, Seller Dont respond or issue Return fee. Buyer: t***h ( 241Teal star icon for Feedback score between 100 to 499)
During past month Feedback conversation
FAST HP ProBook 6455b Laptop CHEAP Dual Core 2.80GHz Warranty Wireless Webcam (#231810352620) £84.99 View Item
FAST HP ProBook 6455b Laptop CHEAP Dual Core 2.80GHz Warranty Wireless Webcam
Negative feedback rating Your contempt is astonishing. Totally let down by you. No response to case. Buyer: y***b ( 958Purple star icon for Feedback score between 500 to 999)
During past month Feedback conversation
When posted here this seller gets generally positive feedback, check out some other popular electronics retailers like Ebuyer who get similar negative feedback but less easy to find.
http://www.hotukdeals.com/deals/lenovo-x200-ultramobile-laptop-refurb-87-99-ebay-newandusedlaptops4u
http://www.hotukdeals.com/deals/windows-7-dell-latitude-e6220-laptop-core-i5-m2520-2-5ghz-hdmi-210-1yr-warranty
http://www.hotukdeals.com/deals/dell-e5430-core-i5-laptop-refurbished-122-22-newandusedlaptops4u-ebay
http://www.hotukdeals.com/deals/hp-elitebook-2560p-cheap-laptop-core-i5-2-50ghz-4gb-160gb-1-year-warranty-newandusedlaptops4u
http://www.hotukdeals.com/deals/refurbished-lenovo-x201-laptop-core-i5-4gb-ram-160gb-87-00-ebay-newandusedlaptops4u
http://www.hotukdeals.com/deals/refurb-lenovo-thinkpad-x220-i5-2-5ghz-4gb-141-41-ebay-newandusedlaptops4u
Plenty of positive comments in all of those threads about this seller. There are issues that are mentioned but the resounding feedback is that the seller deals positively with issues. The few truly negative ones generally seem to be from people expecting a brand new laptop or unreasonably demanding of what they expected to be delivered. Often it seem from my dealings with people complaining about refurb machines that the people who are leaving the negative feedback are the ones that start off being very arrogant and unreasonable from the outset and, rather than being reasonable and understanding before escalating their dissatisfaction to 11 on the scale.
eBay sellers lets me down
Shall be my new take on holiday laptop :innocent:
Edit... my mistake... I bought the E6420 not E6320!
Stick a SSD in it and they fly :smiley:
But for ease for everyone else.. its 8GB
In summary 1 laptop was in excellent condition, 2 were acceptable and 2 (more recently) were terrible - of these i had to send 1 back as the keyboard was literally clogged up with dog hair underneath all the keys, it was disgusting. The very last purchase I made came with what initially appeared to be a fake version of Windows (I discovered it was actually genuine but showing as fake cos service pack 1 hadn't been added, no updates had been done and the laptop obviously hadn't been turned on in several months). In all cases (even with the excellent condition laptop) it was clear they had not cleaned any of the fans which were clogged with dirt, the last one I bought had pressure marks on the screen, a couple had chipped bezels which hadn't been mentioned. You might be lucky but then again you might not - it depends if you can be bothered with the hassle of sending it back if you're not or of doing the "refurbishment" yourself to account for things they have not done.
All were listed as Grade 2 but were very presentable. The 3rd one that I ordered had a defective 2nd ram slot. The seller was very good with dealing with the issue. They very quickly arranged for parcelforce to come and swap laptops.
(In fact the replacement was actually an i7 rather than an i5 - an oversight on their behalf I'm sure but a pleasant surprise all the same).
I'd recommend this seller.