Joined online 3 weeks ago (on MSE recommendation) unable to get any confirmation of cover from them, even following chase up phone call, so as far as I know, they have just stolen my £42

Great service. Had to use it just last week.

I would be concerned that they would try and invalidate claim on the basis of not complying with General Condition 11 namely "Your vehicle must display a valid tax disc"

i have used this service for about 5 years now and had to call them for about 10 times so far.. yes my bad :disappointed: services are always great and prompt.

we used to pay out of pocket and then claim, however its all changed, and you dont need to pay at all.

once i broke down on bankholiday weekend in scotland(thats recovery of 150 miles) - on the way back to manchester they had to arrange for 1 recovery to Gretna, and provide me curtsy car to get back to manchester as they couldnt find any local recovery guys at that time of night, and arranged for my car to be recovered next day. all at the cost of just £42 a year, i take it as great service.

Also - on 1 occasion last week, i have to call them twice with the same issue to move a non drivable car, 1st to recover to local garage and then 2ndly to recover from 1 garage to another, they happily sorted it out for me.

further more, they provide services to the 2 named drivers in any car... it doesnt have to be your car that way if you are in someone elses car who dont happen to have breakdown cover - you can call these people and they will ensure you to get home safe.

I should have added that they ask extortionate premium loadings. It's cheaper to get a full new insurance with the medical issues covered.

Isn't that common for any sort of health insurance?

Even pet insurance won't cover pre-existing conditions, etc before you got the insurance

Had to use them 3 times last year, including once for my wife. (Thanks to Renault's dodgy wiring) Turned up within the hour with recovery to a chosen garage, including one from home.
Didn't have to pay and claim, as the mechanic told me that most recovery firms will now bill Autoaid directly.
Can't reccomend them enough, great service for the price.

I cannot believe this is hot. I have car breakdown cover throughout all of europe which covers both me and my wife for pennies compared to this and it covers home breakdowns, etc. I have a nationwide flex plus account.

For £10 per month I get:

phone insurance for 4 mobiles (yes you read that right 4 mobiles) and the excess was only £25 for my xperia z3 last year when it took a tumble.

travel insurance for the 2 of us (joint account) which covers the full world including all the things which usually cost extra like US and canada and water sports, etc.

car breakdown cover throughout europe for the both of us in any car plus the extras which all usually cost extra.

1 year additional warranty on anything electrical we buy.

that's £10 a month and if you stick £2500 in the account you get about £5 worth of interest every month, so it only costs you £5 per month for all of the above. so £60 a year for all of that.

Many years ago using Autoaid I had to pay with card then claim back which was promptly done. Last time (clutch went) more recently, Autoaid paid the recovery for me like several posts above mention. Has Autoaid changed the way it works I wonder?

Don't forget, you can go through comparethemarket.com for AutoAid quote at the same price and then you get the 2for1 cinema benefit :-) EDIT: Oops doesn't look like you get this for breakdown cover DOH! my bad.

Excellent product for the self-employed scammers who include the cost of recovery / roadside repair in their tax return then "forget" to include the reimbursement on the same return.

I called them for the first time last week, had a local firm out within 25mins and after a quick check towed the car to our preferred garage (needed a new clutch cylinder). This was from home address and again had nothing to pay, great service on the phone too.

Does anyone know why there are no costs at the moment?

I work for a recovery company (independent), and we work for all the breakdown clubs, the service you get from us is the same across all companies. There may be different levels of cover to bear in mind like home start, or only local recovery , which you need to look into closely, but apart from that , the service is exactly the same for all breakdown clubs except for the AA and RAC, who generally keep you waiting for three hours and then decide to use us anyway....

Been using them for years . Only had need of one claim which was paid in days. It is a good price for what one gets and I get my caravan covered as well.

Will be taking out a policy with them this week.
when people say it covers partner as well is that in their own car or the same car?
Also I can see the benefits of using a cashback credit card as any refund by Auto aid will be the full amount.

That reads like the storyline for an adult flick.

anyone used them in action?

Another happy customer here. My wife had to call a guy out to give her a seeing to after some exhaust problems. Needless to say she was very impressed, and we got our money back fairly quickly.

Will they cover VW and Audi models, even though it will cost them a fortune?

Looks like I'll have to sign up. So if the mechanic fixes the car on the roadside you pay him and AUTOAID pay you back. Otherwise they tow the car to where you want, you pay the recovery guy and then auto aid pays you back?

+1 to recommend. Ive been relying on them for last few years and costs fraction in comparison to similar level cover from RAC or AA. I did had few callouts at home (puncture and flat battery) and once off motorway but they always arranged local recovery company without long wait and subsequently paid the claim without any fuss.

Used them twice previously . Both times arrived in under an hour straight to the garage and reimbursed in under a week . Would recommend

Excellent service. Needed a tow home - 80 miles in total. Recovery arrived within 40mins. Didn't need to pay anything. Super impressed!

RAC asks roughly 140 for the same cover - agree there is a potential £58 of quidco Cashback and a £50 Amazon gift voucher - which could make it 32 for a year - but then there are so many ifs and buts there !

And I believe they have no excess charges to be paid in the eventuality of a call-out,breakdown or repairs?

Ive had this policy for a few years but on this New Years day was the first time i had to call them out.

Hit my car on the kerb when parking and got a flat tyre. Which i was unable to get off my self. Called Auto Aid and they said they would get someone out to me within the hour.

The recovery guy turns up 40 mins later and we were able to change my tyre (put the spare on) and i went on my way. Have to say it was a brilliant service from start to finish. From the call centre person i initially spoke to the recovery guy who turned up.

I didnt even pay anything to the recovery person. I was told on the phone that i wouldn't need to pay the recovery person and that the cost would be dealt with by them - was a little surprised having read all the comments about recovering the cost yourself afterwards directly with Auto Aid.

I even had a courtesy call from Auto Aid a few hours to later ensure everything went OK.

First class service and highly recommended to those considering Auto Aid.

Have been with Autoaid for a few years now & used them for a couple of call outs. Quite happy with the service.

Broke down twice last year, no questions asked I got picked up and dropped home.

Used them twice over the years and both times has been a breeze and the last time, a couple of months ago, I didn't even have to pay, they took care of it and followed up afterwards to make sure I was happy with the service, great company to deal with.

Sounds like a good service to me, I visited the website and it seems very genuine. At that cost it seems like a no brainier especially as the missus is included. I am now in so heat added.

I've been with them for years and used them a couple of times. I can honestly say I've never read any negative comments about them.

This is DEFINITELY a deal when compared to the other rip-off merchants.

Shame that they won't cover me driving my transit van as I wanted to move over to these, phoned them up to check just in case i got it wrong but alas I didn't

Worth looking at nationwide bank account, recovery, 12 months worldwide travel insurance and mobile cover for a tenner a month

They are brilliant. We had a wheel fall off our caravan 140 miles from home. They sorted it and trailered the caravan home for us after making sure we were OK. No messing getting the money back. Used them several times over several years and would never go anywhere else!

Used these for 4 years now and I would highly recommend. The policy covers my wife also. Claimed once during that time and it's really straightforward. Can't understand why anyone would pay for AA or RAC etc

used and not had a problem. No cashback etc.

Any cashback or referral offers anywhere?

This is the standard price so not really a 'deal' but much better value than the big name rescue firms offer.