Is this a misprice? Should this be the standard X5? If not, an absolute billy bargain. Black version only. Hong Kong warehouse so expect a 3-4 week wait. Spec is literally incredible for the money.
******EDIT: YOU NEED TO TAKE THE BACK OFF THE PHONE AND REMOVE THE PLASTIC FILM COVERING THE BATTERY TERMINALS BEFORE POWERING THE PHONE UP. IF NOT, YOU WILL THINK YOU HAVE THE DREADED DEAD ON ARRIVAL!!*******
5.0 inch DOOGEE X5 Pro Android 5.1 4G Smartphone MTK6735 64bit Quad Core 2GB RAM 16GB ROM OTG OTA Bluetooth 4.0
Main Features:
Display: 5.0 inch IPS HD Screen
CPU: MTK6735 Quad Core
System: Android 5.1
RAM + ROM: 2GB RAM + 16GB ROM
Available Memory: 12GB
Talk Time: 680minutes
Standby Time: 72Hour
Camera: Back camera 5.0MP (SW8.0MP) + front camera 2.0MP (SW5.0MP)
Bluetooth: 4.0
GPS: GPS/AGPS
OTG: Yes
OTA: Yes
SIM Card: Dual SIM dual standby,dual Micro SIM
Network:
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/900/1800/2100/2600MHz
I have no way to send a private message for bellboys to amend. So apologies by adding the PayPal info directly...
How to avoid PayPal conversion fee
When it comes to foreign transactions, PayPal defaults to use itself for converting rates in UK Sterling after adding a margin to their conversion rate.
Not only does it hide the "Not To Convert" option well, it also gives a false illusion that one may change the option when reaching PayPal's payment landing page. Even their customer feedback form has been made so difficult to submit any problem with screenshots. Their reply is equally pathetic that one has to start over again as they do not appear to even read the screenshots, as if the problem were just user error!
To avoid their conversion rate (eg, if you have Halifax Clarity card that does not add their own conversion margin), you must set it up first by going to :
It lists all credit cards on record. Click the "Conversion Options" for the credit card in question.
Select "Bill me in the currency listed on the seller's invoice"
click Submit
Logout
Now you can shop online without paying extra to PayPal. In the PayPal payment landing page, "Pay With" now shows $XX.YY USD, instead of a £ amount.
- vox123
>>>>>
No GB codes / signup promos will work with a single/multiple
cart purchase as the api for the store on GB changes the $
paid to the "real" price if you try.. so don't bother ;-)
6.3% TCB still works on all GB online orders that start with
the letter W
- 008
Top comments
backinstock
11 Jan 1657#2
I think my wife was just talking about the Doogee the other night.
I'm sure I heard her mention something about the Doogee style.
bellboys to fairytooth
11 Jan 1629#28
Minor upgrade? Twice the storage, twice the RAM and 4G added. And this is actually cheaper than the standard X5. Crikey, there's no pleasing some folk.:stuck_out_tongue:
Cavity
11 Jan 1626#94
I have had this phone for a while now. And here's my take on it:
PROS
Superfast with the right type of launcher(Nova)
Excellent specs for the money
Very cheap replacement parts
Excellent video playback quality(only 720p, but looks much better).
Loud speakers.
Excellent GPS signal
Tried 4 different networks, all work perfectly fine with good signal.
Bright torch
Latest software updates.
Dual sim works brilliantly well
CONS
Camera is awful, not worth sharing pics from this phone.
Touch isn't as precise as some of the more recognised brands (may just be my handset)
Poor battery quality/life (replacement batteries are very cheap if main one fails)
Very little to no phone support from manufacturer
Speaker quality is not the greatest and some settings give poor sound(again could be my handset only)
Standard keyboard not for fast typists.
Small selection of specialised phone accessories(covers, protectors, etc.)
Very generic looking.
Telling your friends you have a doogee will always get sniggers from some quarters until they see the video quality.
No warranty
Overall I'm happy with my phone. It's got everything I want and I don't use social media so pictures are not important for me. I have one sim for calls and the Christmas package sim from EE for data. Works a treat.
I'd recommend it for anyone who prefers substance over style.
bellboys
11 Jan 1622#3
Yes, my wife accused me of having sex behind her back the other night to which I replied who did you think it was?
All comments (854)
ysdevil
11 Jan 16#1
Blimey, just paid that for the std X5.
backinstock
11 Jan 1657#2
I think my wife was just talking about the Doogee the other night.
I'm sure I heard her mention something about the Doogee style.
topazz to backinstock
11 Jan 1612#18
More likely it was you, snarf snarf. I said to Mrs topazz the other day that she never tells me when she is having an orgasm. She replied that she doesn't like phoning me when i'm at work. :confused:
fishmaster to backinstock
11 Jan 16#50
Doogee style with the milkman, you should worry if you hear her say that.
sshooie to backinstock
11 Jan 161#131
Yeah sorry, I did ask her to speak quieter.
HedgyHoggy to backinstock
11 Jan 163#170
'Doogee Style' means she want's you to dress like a teenage doctor from the 80's.
Which is weird.
bellboys
11 Jan 1622#3
Yes, my wife accused me of having sex behind her back the other night to which I replied who did you think it was?
Lukedotv to bellboys
11 Jan 16#162
You had sex with your dog?
mrew42
11 Jan 16#4
The black is 37, the white is coming up as 57. no stick in China or EU warehouses. and says it's a special offer from HK
Bargain - have some heat
someguy003
11 Jan 161#5
No argument here...HOT!!!
zermattbusby
11 Jan 162#6
I've got the X5 Pro
Apart from the camera, its that good I sold my Note 3 and use the X5 instead
Will be ordering another at this price
Thanks OP
1616french
11 Jan 162#7
comes to just over £40 when ordering
nazzycr7
11 Jan 16#8
link doesn't work
bellboys to nazzycr7
11 Jan 16#11
Does for me? Anyone else having difficulties?
mamboboy
11 Jan 161#9
£40.34 here as well. It's probably conversion rate?
robcrazee
11 Jan 16#10
Comes out at 40.34 and also at checkout you can choose faster shipping for free (5-10 days)
bellboys to robcrazee
11 Jan 161#14
Careful with going for faster shipping as it has much more chance of being picked by Customs!
1616french
11 Jan 16#12
Are you being charged £37 or £40?
bellboys
11 Jan 16#13
With regards to the £37.57 asking price that's what Gearbest are quoting but it all depends on the conversion rate of your chosen method. Paypal has a horrible conversion rate but a credit card like Halifax Clarity has a great conversion rate.
robcrazee
11 Jan 16#15
Whoops
Whoops didn't know that will keep fingers crossed
bigtom
11 Jan 162#16
This is an outrageous bargain. If I didn't already have a similar spec K3 Note I'd be all over it.
zermattbusby
11 Jan 164#17
Can highly recommend this Case and Glass Screen Protector
mine packed up after a month ,going back to banggood, who are paying half of postage cost. Has anyone's x5pro packed up or did i just get a dud?
robcrazee to popeye1
11 Jan 161#25
I previously brought one from Bang good and had same issue (Was White version) managed to get all my money back and they paid all the shipping costs too (Will say tho that the claim process was crap and you had to have pics / video of the issues)
Hoping this one will work right 1st time
hackerace
11 Jan 16#20
whats the camera like on this. good specs but need better camera.
bellboys
11 Jan 16#21
Camera is apparently the only letdown. But.....it's £38! What can you expect? :neutral_face:
JamesStroud
11 Jan 16#22
I bought the standard x5 at roughly this price on another deal here a few months back. Don't regret it at all, great phone, bit plasticy but get a decent cover and you're set. Camera is dogpoop mind you but I wasnt expecting much.
roger786 to JamesStroud
11 Jan 16#92
O
dave111
11 Jan 16#23
will you get hit with customs charges?
wpj to dave111
11 Jan 161#30
Not usually; they ship either NL post (which it registers having come from Holland) or with "UK/British Express" which is Yodel and supposedly comes from Hayes, Mdx (at least that's what has always happened with my stuff when they send- just failed to get $269 back from them through Paypal- time for a chargeback on the credit card as suggested by Paypal). They also use Yodel to ship from their UK warehouse.
fairytooth
11 Jan 16#24
Good deal but the 'pro' is only a minor upgrade from the standard one. However it has 4G and is a good price for a quality phone. That said, I cannot get mine to work with a Virginmedia Superhub router for more than a short time.
ysdevil to fairytooth
11 Jan 16#26
Was it you that wrote about it on another thread? I thought there was a resolution on there?
bellboys to fairytooth
11 Jan 1629#28
Minor upgrade? Twice the storage, twice the RAM and 4G added. And this is actually cheaper than the standard X5. Crikey, there's no pleasing some folk.:stuck_out_tongue:
[email protected]/* to fairytooth
11 Jan 161#31
I'm having the same problem with my homtom ht6 which is made by doogee
coldo to fairytooth
11 Jan 16#267
I'm Always having trouble too with Chinese phones and connecting to my Virgin WiFi, keeps dropping out??? Pain in the ****.
fairytooth
11 Jan 16#27
'Twas me. The 'workaround' was to use a BT wifi extender which sort of solves the problem.
fairytooth
11 Jan 161#29
Fair comment. It just doesn't amount to a Pro in my view
JCod32
11 Jan 16#32
Anyone know if this phone would be good for VR? I've got an elephone p7000 at the mo which doesn't have a gyro sensor so doesn't work.
[email protected]/*
11 Jan 16#33
can you send us a link please on how you sorted it out.cheers
balmots
11 Jan 16#34
Are these refurbished ?
bellboys
11 Jan 16#35
Doubt it. IIRC I've never seen refurbs sold by Gearbest?
fauji786
11 Jan 16#36
Ordered - needed a phone to use on holiday in easter and had been looking at this - £40 (approx) you cant go wrong surely?
HedgyHoggy to fauji786
11 Jan 16#203
You can if the components and build quality are terrible, which they will be for £40. The battery on a decent smartphone costs more than that. Also are you going to send it back to Hong Kong to get it fixed?
Slizzle
11 Jan 16#37
Hmm, no NFC and no wireless charging?
If so my nexus 4 lives another day.
Love that micro SD slot tho. And at the price would probably take a punt on this over say the nexus 5x.
rheumatoid
11 Jan 16#38
will this take an SD card?
robinp to rheumatoid
11 Jan 162#40
Micro SD only.
bellboys
11 Jan 162#39
Yes.
slipd
11 Jan 16#41
Wow! Mega heat...
Thanks OP, I don't need one but if I did I'd be all over this :smirk:
johankirchner6
11 Jan 16#42
I Bought one of these phones from china, what a load of s.... it was, buy crap ones, buy twice
ysdevil to johankirchner6
11 Jan 161#44
Really? I'm quite impressed with my X5, apart from the camera and I personally don't care about that. What was wrong with yours?
forcedv to johankirchner6
11 Jan 164#51
Same old BS from the same person.
bellboys
11 Jan 1614#43
Pretty pleased with that - no 'this is crap' post on a Chinese supplied mobile until post #46. A record?? :stuck_out_tongue:
taf0011
11 Jan 16#45
I could never bring myself to purchase a phone branded "Doogee"
rv007online
11 Jan 16#46
Specs seems quite impressive so bought one to try out!
Used a credit card / Master card. Says $56.96 not sure how much it converts to!
Hope it would be <£40
bellboys to rv007online
11 Jan 161#52
Not a huge difference spec-wise between this and the £170 Amazon exclusive (16gb ROM version) 3RD Gen Moto G!
HotDealAlert
11 Jan 16#47
Seriously tempted... Can anyone give more precise description on what is 'bad' on the camera, please
ysdevil to HotDealAlert
11 Jan 16#56
It's just a bad camera, pictures, focusing, etc. The little flash on the back does an excellent job as a torch though!
mamboboy
11 Jan 161#48
Notice they said "one of these phones from China"... probably meant literally any phone out of the thousands you can get from there... and not this actual specific one...
Did you go PayPal? If not you may get a currency conversion fee taken off you by the bank...
Zozobra
11 Jan 161#49
What the hell. My S3 is pretty much dead after 3 and a half years service so I'm giving one of these a punt until the 6p comes down in price.
ysdevil
11 Jan 16#53
I did notice :wink: which is why I asked a specific question. :stuck_out_tongue:
vassy201187
11 Jan 161#54
Ordered three with quidco 6%
Mr DJ MO
11 Jan 16#55
£40.34 coming up for me?!?
M1ke_Hunt
11 Jan 16#57
Nice one, was going to buy the basic doogee, but got this for the same price instead, cheers op, much heatness <3
ysdevil
11 Jan 161#58
Compared to what? An iphone?
HotDealAlert
11 Jan 16#59
for the camera - you mean it is slow to focus, poor quality/blur of photo, or simply not 13M or 20M camera?
mattmerch to HotDealAlert
11 Jan 16#64
Camera: Back camera 5.0MP (SW8.0MP) + front camera 2.0MP (SW5.0MP)
brightsky
11 Jan 16#60
No
dave111
11 Jan 16#61
how poor is the camera?
HotDealAlert
11 Jan 16#62
best way to pay without conversion fee?
1616french to HotDealAlert
11 Jan 164#66
In person but could work out a little more expensive with return flights from Hong kong.
After getting a doogee phone for the youngest at crimbo I have to say I was impressed with the quality vs price.
elchery
11 Jan 161#67
I bought one for my father on Christmas. It's a very good phone for the price. Don't expect superb camera but overall it's much better than any other low tier phone by any famous brand (I'm looking at you, Samsung).
1616french
11 Jan 16#69
I was joking.
tek-monkey
11 Jan 162#70
The amount of broken iphones I see tells me cost does not equate to quality!
ysdevil
11 Jan 16#71
Yes and low MP's. Remember the flash as a torch though!
HotDealAlert
11 Jan 16#72
so it is a 5M camera that make is bad, but focusing speed is good?
ysdevil to HotDealAlert
11 Jan 16#77
It's not great tbh, I would say it's bad, but I haven't got that much to compare it to.
MrDre
11 Jan 16#73
bought one £40.34 through paypal.
Wait for the import duty now haha
john-boi to MrDre
11 Jan 162#109
I've had almost 20 deliveries from gearbest, aliexpress and Dhgate over past year as along as your choose normal delivery very unlikely to get customs charges. Even on normal delivery my deliveries are coming in at 10 days from order to door
ysdevil
11 Jan 162#74
A mate of mine just dropped his iphone, £120 for a new screen, quality or not, they still break when they hit the floor. :stuck_out_tongue:
There is no doubt there are better quality phones available, but for myself, the quality/cost value, is freaking unbelievable.
HotDealAlert
11 Jan 16#75
Sorry, more questions. How good is the gps, fast and accurate like other snapdragon chips? I had a MTK before and it took long time to lock (5 min +) and not even accurate. Is this version of MTK okay and reliable? Thanks
johankirchner
11 Jan 161#76
What a cheap item from China, do you work for them to post this cheap stuff? This stuff won't last 2 days, but Chinese, buy twice
bellboys to johankirchner
11 Jan 166#78
What device did you use to post this comment? A BBC Micro?
ysdevil to johankirchner
11 Jan 163#79
If you butted a Chinese you might not even have to pay once :smirk:
1616french to johankirchner
11 Jan 162#86
You used a dildo to type that out didn`t you?
tek-monkey to johankirchner
11 Jan 16#87
As an owner of a lower spec phone from this manufacturer I question your ability to comment on their quality. As I said earlier the Doogee phone I purchased before xmas is incredible for the money, I have no reason to believe this wont be as well.
bellboys
11 Jan 161#80
To be fair his spelling is improving....
ysdevil to bellboys
11 Jan 161#83
The same old soundbites are still terrible though.
Femstar
11 Jan 16#81
Ordered. Thanks :-)
shauneco
11 Jan 16#82
Surprised no one has tried comparing it to a £600 iPhone yet.
laperlenoire
11 Jan 16#84
ordered.
ysdevil
11 Jan 161#85
Probably that well known great quality English made item, the rubber keyed Spectrum. Actually that probably explains the spelling problem.
leekman
11 Jan 16#88
ordered .
coolcat21
11 Jan 16#89
cheers op, think I'll order for aunt who wants cheap 1st smartphone :smile:
kris1234
11 Jan 16#90
thanks op. ordered one as spare mobile.
Rebelutionary
11 Jan 16#91
Having problems getting onto the Gearbest website through TopCashBack :disappointed:
willhay555
11 Jan 164#93
Strapped to his forehead.
Cavity
11 Jan 1626#94
I have had this phone for a while now. And here's my take on it:
PROS
Superfast with the right type of launcher(Nova)
Excellent specs for the money
Very cheap replacement parts
Excellent video playback quality(only 720p, but looks much better).
Loud speakers.
Excellent GPS signal
Tried 4 different networks, all work perfectly fine with good signal.
Bright torch
Latest software updates.
Dual sim works brilliantly well
CONS
Camera is awful, not worth sharing pics from this phone.
Touch isn't as precise as some of the more recognised brands (may just be my handset)
Poor battery quality/life (replacement batteries are very cheap if main one fails)
Very little to no phone support from manufacturer
Speaker quality is not the greatest and some settings give poor sound(again could be my handset only)
Standard keyboard not for fast typists.
Small selection of specialised phone accessories(covers, protectors, etc.)
Very generic looking.
Telling your friends you have a doogee will always get sniggers from some quarters until they see the video quality.
No warranty
Overall I'm happy with my phone. It's got everything I want and I don't use social media so pictures are not important for me. I have one sim for calls and the Christmas package sim from EE for data. Works a treat.
I'd recommend it for anyone who prefers substance over style.
robinp to Cavity
11 Jan 163#116
I agree with all your points, had it for 2 months.
I paid £50 delivered and all the people complaining need to get a grip and remember you are paying less than £40 in some cases for this phone. You are not buying an iphone 6s 128gb!
GoldSquid to Cavity
11 Jan 16#119
same here touch screen accuracy isn't great but other than that its ok
ra11
11 Jan 16#95
this is a good deal! pity I'm holding out for a 4k video recording mobile (OneX?) otherwise I'd take this
vassy201187 to ra11
11 Jan 161#97
Didn't know one X had same price tag
iieee
11 Jan 16#96
I bought a smartphone from gearbest once. It had knock off Samsung software on it, battery life was about half an hour to begin with and eventually the whole thing overheated from normal use and imploded. Awful. Best of all it came shipped from somewhere in the far East which was not mentioned on their site anywhere, and the customs charges cost me as much as the phone did. There are no bargains from them!
ozskins
11 Jan 16#99
ordered three fingers crossed. any recommends for bumper cases and glass screen protectors? Thanks
royals to ozskins
11 Jan 16#114
wouldn't bother at this price. If you are that worried and clumsy by a second one
FTCom
11 Jan 16#100
nice find
zermattbusby
11 Jan 162#101
Good review Cavity thanks, couple of things I'd like to pick up on, with moderate use the battery on mine will easily last two days (as opposed to just one day on my Note 3) Baring in mind though, I do have the brightness turned down to ~ 25% I find that's all I need tbh (screen very bright)
I too initially found the touch sensitivity somewhat jerky / non responsive but have put that down to the factory fitted screen protector, once removed and replaced with the glass protector linked above its as smooth as silk.
jaydeeuk1
11 Jan 16#102
Nope, not a misprice, you really do get what you pay for.
maani12
11 Jan 16#103
Thanks op
Didn't need one but ordered anyway.......thanks to HUKD!!!!
Heated
vitertexltd
11 Jan 16#104
hi does this compare to a note 3? looking for a new phone any advice on a Chinese phones?
tbon3
11 Jan 161#105
I think they are clearing out the stocks of these.
Doogee has already released the successor to the X5 the X6/X6 Pro which is basically the same phone in a nicer looking shell.
Also if the X6 is too rich for your blood they also make the X3 which costs just over £30.
Doogee also make the Homtom HT3 which is similar (1G/8G) but with a bigger 3,000mAh battery still for under £40.
ysdevil
11 Jan 161#106
I'd agree with Cavity on most of those points. I find the battery OK on mine though, comparable to a Vodafone Smart prime & M8 One (not sure which one).
I was surprised with how good it was at the thing people use their phones the least for today, phone calls, really clear and loud, brilliant on speaker as well.
I am a little befuddled over this style thing though, how much extra "style" does a iphone6 have over this? From what I can see, round corners.... and that's it, stick them in a case where you can't see the apple logo and they look the same.
sadsal
11 Jan 16#107
Ordered, Thanks op
zermattbusby
11 Jan 16#108
Yeah true, a hell of a lot! :stuck_out_tongue:
wpj
11 Jan 161#110
One of the advantages of this over other Chinese phones is band 20 (800Hz) which most of the others don't have.
As for GPS, MTK has improved considerably but still doesn't compare to Snapdragon processors (my K3 Note picks up about 12 satellites [35secs lock] while my wife's Vibe Shot picks up about 25 [<5secs lock]).
bfreesun
11 Jan 16#111
£38.88 Inc insurance via PayPal
Thanks OP. Perfect birthday present for my grand daughter
Having just paid £499 for a Chinese made iPhone I now understand how Apple have over $150 Billion stashed offshore!
rv007online
11 Jan 16#112
I used my credit card, not paypal. Will it cost me more?
royals
11 Jan 16#113
Awful site doesn't work. Put item is basket, click link to PayPal, sign in to paypal, pay, go back to gearbest to complete order and it says nothing selected. Click link to pay just errors, click link to google or facebook just fails. Hopeless
shudidesai
11 Jan 16#115
Note it only has a two point multi touch display and 720p video on youtube runs at about 15FPS. Dirt cheap, so cant complain I guess.
PinkyPonk
11 Jan 16#117
I have the standard X5, it's an amazing phone for the price!
pffffft
11 Jan 161#118
I had a DooGee phone before. Great Great handset & specs (fantastic 70's soul startup tones). But poor build quality. Only lasted about 8 months before charger packed up. But for £37 even if it packs up again with same sort of error then it works out worst case about £5 per month of use... I'm in.
Cavity
11 Jan 161#120
Thanks for the feedback. Without the protector the touch is not poor by any stretch of the imagination. It's actually on par with some of the pricier brands we're always reminded of on Chinese deals. It could be the cheap protector as you implied.
I think I might have messed my battery up by removing it every so often to change the sims. I've ordered a new one for 3 quid. Still waiting for it as it's from China.
One other thing I've reached speeds of 40mbps+ using EE. Tested this using ookla's speed test.
backinstock
11 Jan 161#121
This phone has autofocus, so you should be able to use it via Shopitize. Maybe as a 2nd account and it will pay for itself in no time. Hoping the camera spec is adequate though!
meeeeee
11 Jan 161#122
After buying two of these phones for other people via BangGood, I have just placed an order for another one for me from GearBest. For £40 you really can't go wrong with the X5 Pro on the value for money front.
Yes, the camera is poor, but I don't have much use for that feature. The phone has all the current UK 3G and 4G frequency bands, including the 800Mhz band that was referred to in this thread.
Thetrout
11 Jan 16#123
I got my lad one of these for Xmas, and am now buying this one as a spare. He previously had a HTC & a an S3 but managed to smash the screens etc. This is half the quoted price of the s3 or the M7 repair. This one is ready for his next phone accident.
I'm genuinely impressed with this phone for the money.
Cavity
11 Jan 161#124
Agreed. Never buying a branded phone ever again. It's just one big marketing con. Especially when you look at some of these specs that are probably manufactured next door to some of the biggest names in the industry.
HereKittyKitty
11 Jan 16#125
Great spec. Would get one for my mum but she likes to use internet banking apps and I'm worried about potential spyware
HudlUserDOTcom
11 Jan 161#126
Well, VAT is only payable on anything over £36, so I'm not sure they'd bother on something worth just over £37.
bellboys
11 Jan 16#127
i thought it was £18?
PaulB42 to bellboys
11 Jan 16#128
It used to be, but it's only £15 now.
john-boi
11 Jan 16#129
All my customs declarations have said value at around £10 even for items that cost 10 times that so never likely to be pulled anyway
getmeone
11 Jan 16#130
If anyone wants a sticky vinyl cover for the back of these for about £80, that has a half maggot eaten piece of fruit on the back, let me know.
mamboboy
11 Jan 16#132
I paid quite a lot for an Xperia S not long after they came out and it's certainly the worst mobile I've ever owned. It would get red hot, the screen would get yellow streaks across it from the overheating and dust/lint kept gradually building up under the glass. Vowed never to buy Sony again.
On the other hand, my favourite phone ever is the budget ZTE/Orange San Fran from around 5-6 years ago. Cost me £99 and it took an absolute hammering... dropped god knows how many times only to survive... almost succumbed to me smashing a pint of beer down on it assuming it was a beer mat - but even then I managed to fixed it with a cheap screen replacement from eBay! It also had an amazing active modding community... one thing I really miss with my current Honor 7 which has virtually none :disappointed:
backinstock
11 Jan 162#133
Your wasting your time asking her that! :stuck_out_tongue:
submerged
11 Jan 16#134
Got one from gearbest eu a month back for 40 quid. Decent budget phone but giving it to my mum as her first smartphone as just got a redmi note 3.
bellboys
11 Jan 16#135
Pretty sure that would have been the standard X5, no? This is the Pro version.
HudlUserDOTcom
11 Jan 16#136
I thought it was £36 for a "gift" and this is bound to be marked "gift" is it not?
colinweston712
11 Jan 16#137
Had mine a few months, only issue I have had is with the SD card sometimes not being 'forgotten' by the phone but that is the only issue I have had. Phone itself has been great.
David23 to colinweston712
11 Jan 16#143
Doesn't say anywhere this has an SD card. Can someone confirm if it does because that's a deal breaker for me.
submerged
11 Jan 16#138
No it's the pro version as did not want the standard x5. For 40 quid its no slouch but the standard x5 may have been.
woldranger
11 Jan 16#139
I nearly bought one of these earlier but Banggood were out of stock - I wanted a cheap phone to take out snowboarding with me. I bought an Otterbox defender for my Note 3 so I don't really need one of these now...but at this price, and they'll ship to Canada I'm tempted!
bellboys
11 Jan 16#140
£40 for the Pro version from the EU warehouse? Why didn't you post the deal, that would have gone hot??
SkipRat
11 Jan 16#141
is this better than the moto g 2nd edition as wife moaning about hers, just wondering if this would be an upgrade for her
cheers
tek-monkey
11 Jan 16#142
A friend got that sony, I agree it is truly terrible! That said I have a Z1 Compact and my OH has the Z3 Compact and they are both incredible bits of kit, I think its just their low end stuff that sucks donkey balls.
I still ordered this as a spare, but I'd never go back to a basic camera after using the sony. The comment about shopitise etc. earlier is interesting as this doogee has 2 SIM slots to use!
submerged
11 Jan 16#144
Just checked and it was £50 not £40 your correct and it was posted here. I got it for £40 as I used my gearbest points as tend to buy too many phones from them lol.
Thanks, made purchase with British shipping and shipping insurance coming at 41.86sterling and bought earlier recommended case plus glass screen protector separately at 2.88pounds because it won't let me buy altogether. Thanks for the heads up. All PayPal based.
katya1971 to davening
11 Jan 16#149
Can you show me the link for this please
David23
11 Jan 16#147
Thanks, I forgot the Chinese still call them TF cards which is a phrase literally no one uses anymore.
katya1971
11 Jan 16#148
Ordered comes up £39.04 using mastercard exchange rate and clarity card cheers op
honeypotpie
11 Jan 16#150
Saying the flash sale is over and gone to higher price. : (
honeypotpie to honeypotpie
11 Jan 16#152
$95.18 once in cart, black, Hong Kong. Even though product page says otherwise. :disappointed:
mattashhall
11 Jan 16#151
Actually I've got one and it can take a 64 GB card!
kgman
11 Jan 16#153
Is this better than the LG Leon 4G?
bellboys
11 Jan 16#154
Still going into cart at £37.57 for me?
johnct
11 Jan 16#155
which way is people choosing the shipping part anyone going for the Shipping Insurance
or just the standard flat way
t002236
11 Jan 16#156
Just ordered at 37.xx.... sadly I didn't patyattention to all the options available (got caught up on a phone call).... hope it shows up
honeypotpie
11 Jan 16#157
Funny! When I cancel my promo code, it goes back to the sale price. Hm!
johnct
11 Jan 16#158
the white is showing at £57 make sure you go for the black one as it shows at £37
ysdevil
11 Jan 161#159
Apparently not. And I can't find one on mine
brs98
11 Jan 16#160
Thanks, something else I didn't need ordered :stuck_out_tongue:
zippy72
11 Jan 16#161
bloody annoying.. I've tried to purchase 2 of these with a revolut card and everytime it just throws up a message "failure to pay". Is anyone else having problems?
royals to zippy72
11 Jan 16#172
yep, gave up trying to order via a phone and ordered via a pc when I got home
mamboboy
11 Jan 16#163
The Xperia S was their flagship at the time believe or not! But as you say, they do seem to have really sorted the quality control - but that experience was something to turn me off their phones for good!
brs98
11 Jan 16#164
I take it that it runs vanilla Android.
Anyone here who has the X5 Pro installed a custom ROM?
superivanho
11 Jan 16#165
tempted to get this but I've a few concern:
1. does it have LED notification light? just googled this phone and a few users mentioned there is no notification light. It's a fundamental feature a smartphone should have and it's a big deal breaker for me if it doesn't have one.
2. does it support 64Gb card though it says 32Gb extended?
tranceazure3933
11 Jan 16#166
ordered for the fun of it seems ok for forty quid.you get a few quid tcb to mines tracked already
tbon3
11 Jan 161#167
Chinese manufacturers call them TF cards to avoid using the SD card logo and paying licensing fees to the SD association!
honeypotpie
11 Jan 16#168
In this case the vendor is quoting USD, correct?
Chippy8
11 Jan 16#169
I bought 2 of these at christmas for my sons, they are excellent phones and this is an absolute bargain.
royals
11 Jan 16#171
My order shows it as $56.96, so all good.
sarabifran
11 Jan 16#173
Sorry about this. I am not being lazy - have been through all ten pages but can't find the link / reference to the glass screen protector. Can anyone help. Thanks for the deal - not needed but purchased!
Thank you very much bellboys for the tip on avoiding Paypal conversion scam - that has been a major problem for me for so long, particularly since I have halifax card.
benasipro
11 Jan 16#175
Are there some additional taxes to pay (customs. klp) ?
presterjohn71
11 Jan 16#176
Remember to always pay for tracking when you buy from Gearbest. They lose far to many deliveries these days and they don't always give you a full refund!
zaheer2003 to presterjohn71
12 Jan 16#274
it says on on the FAQ delivery page that tracking is included on all purchases of >$40, so this should be tracked without extra payment?
agnostic
11 Jan 16#177
Worth a shot for £40.
benlondon
11 Jan 161#179
[/quote]Agreed. Never buying a branded phone ever again. It's just one big marketing con. Especially when you look at some of these specs that are probably manufactured next door to some of the biggest names in the industry.[/quote]
well DooGee is a brand isn't it?
backinstock
11 Jan 16#180
That's how I dress up!
I didn't realise it was weird?
Ain't that normal.........................well fairly normal perhaps?
wenttoabetterplace
11 Jan 16#181
What currency should I choose with this? GBP? (I will be paying via Halifax Clarity).
Also, I don't want to use Google's version of Android (long time Windows Phone user). Can CyanogenOS be flashed on to this?
Final question - is it compatible with all the usual LTE bands?
Many thanks
pgjeffery
11 Jan 16#182
Got one of these last year & am very happy with it.
Sceen is not gorilla glass (mine got scratched whilst waiting for the screen protector referenced above (couldnt find screen protector or battery on ebay!)
Dropped mine a couple of times (not onto concrete luckily) and its still working fine.
No Led notification - & annoyingly when you put it on charge there is nothing to tell you its charging nor when it is complete (spoiled by having a samsung!)
A really big thank you to vox123 for the paypal tip - have been being ripped off by them for a long time & never knew you could change (have an old Zero card which has no exchange rate charge).
When I bought my x5p I selected billing in GBP on gearbest and got pretty much the market rate - came through on paypal as Gbp as well
sarabifran
11 Jan 16#183
Thanks tallpostie. ordered.
laperlenoire
11 Jan 16#184
ordered. Thx.
008
11 Jan 16#185
HEAT to 1000+ ;-)
Just brilliant bit of kit for the Spec V Money..
Cannot think of any reason why anyone would want to use any model of Crapple iBone
when you can get one of these for less than $50!
Use "Standard Delivery" [GB Express] option + insurance [$2.10] if you are in UK ordering it, phone will be
sent as a gift, but unlike the "Expedited" option, you can still claim if it gets damaged or lost or they send an electric car instead..
johnct to 008
11 Jan 16#190
ohhhh i used expedited without insurance i am in the uk
TesseractOrion
11 Jan 16#186
Doogee Stylee in da House...err :man:
Be careful, she might want to suck out your brains... :confused:
smilespiles
11 Jan 16#187
anyone know of any deals on a phone under £100 with a decent camera?
Egoist
11 Jan 161#188
didn't need one, but ordered :smile:
Hammondhammond to Egoist
11 Jan 16#242
Me too lol !
soza
11 Jan 163#189
As an Android developer I can see a few things wrong with this phone.
The most obvious fault with this phone is that it's got hardware buttons that are both outdated and the wrong way around. Google ditched the menu key in 2012 and now hardly any modern apps will make use of it. So that button on the bottom left is utterly useless 99% of the time and you'll end up having to hold down the home button to bring up the recent task list instead.
The phone might be also vulnerable to at least version 2.0 of the Stagefright exploit. You'll never receive an update to fix the vulnerabilities either.
The phone is running a modified version of Android 5.1 (don't mistake it for 5.1.1) and the cameras are very poor. Videos are blurry and the colours look washed out.
Personally I wouldn't spend £40 on this phone.
Bradleigh
11 Jan 16#191
Even with the negative above I've ordered one for a family member
Nearly bought one over eBay at Xmas for a lot more than £40
What do people expect for £40
Bargain and heat added
mattmerch to Bradleigh
11 Jan 16#205
JamieLewis15
11 Jan 16#192
OK I bought one. This post is misleading though. I couldn't get it for less than £40.50 . Many posters here think this is a great deal for the money so I went ahead.
008 to JamieLewis15
11 Jan 16#195
>>>>>
Less your TCB [tracks in minutes now!] amount and it is..
tomwenn to JamieLewis15
11 Jan 16#199
If you followed the PayPal advice in the initial listing you could have. I've paid the extra, I already have the phone, and was buying it for a family member and a spare, it's still worth it at £40 a piece.
008
11 Jan 16#193
>>>>>
Only based on our previous single/WL purchases John, so do not worry! The expatiated ones hit the
birmingham or milton warehouse hubs prior to shipping to UK addresses, you will get yours
3-4 working days earlier, that is all.. plus "sometimes" they get scoped from the barcode scans
in customs.. not very often as the item is $1.54-75[ish[ from the total gift value anyway..
They are looking for $100 imports that are clearly worth $1000 plus and are dilibertly avoiding
paying UK import tax on the value and the sale ;-)
sm-1991
11 Jan 16#194
lol :laughing:
grantem2000
11 Jan 16#196
Order placed. Many thanks OP. (Thanks also for the "how to avoid PayPal conversion charge" advice)
kreames
11 Jan 16#197
Expired now
008 to kreames
11 Jan 16#213
>>>>>
Nope, still live but now into "limited stock" as just ordered another..
Shut your browser, run ccleaner to get rid of all your hidden browser crap/cookies/blah
and turn your home dsl off and on again.. wait a few minutes and then go to the order
page NOT logged into GB.. add to cart, open a new tab, login to your GB account, then
go back to the cart tab, click checkout NOT paypal button and then use paypal / whatever
to pay for it..
mynameisthehulk
11 Jan 161#198
Went for it. £40 is worth it to be able to be critical of this tat with justification. :sunglasses:
MDL199 to mynameisthehulk
11 Jan 161#211
Sadly, I think you will end up being very impressed and so you will end up defending this 'tat'. :-)
kreames
11 Jan 16#200
Surely if u set it to £'s on gearbest it wont need exchanging no?
quakerphil
11 Jan 16#201
Gearbest are a nightmare to deal with if you have any issues. I speak from experience. Your choice.
nublets2k
11 Jan 16#202
This is one down from a SpyWei P8. Good for the price though.
Sogaaddict
11 Jan 16#204
Tempting, do I need it, strokes chin...
Ridgehead
11 Jan 16#206
Paid in USD on Clarity card and have paid more than if I had paid in pounds on Gearbest site!
jaydeeuk1
11 Jan 16#207
If anyone does get this, either install a custom ROM or never input important passwords or bank details. That's if gearbest actually deliver the phone, pay by credit card or at least PayPal. And hope it works as it will cost as much to send back tracked for paypal with a li battery.
Don't say I (and many others) didn't warn you...
MDL199 to jaydeeuk1
11 Jan 16#209
What's the issue entering passwords?
lowercase to jaydeeuk1
11 Jan 16#248
90% of mobile deals on this website are now links to these dodgy foreign websites with grey market products.
MDL199
11 Jan 16#208
I bought the standard X5 and the wifi connection on mine is first class. I'm on virgin but my Superhub is in modem mode and conects to a TP router. The wifi range using the Superhub is pathetic which is probably why some people have issues with it.
MDL199
11 Jan 16#210
I bought the standard X5 and apart from the weak camera it's a very decent performing phone. The build quality is good and the screen and sound is excellent.
hashman
11 Jan 16#212
Cno gsensor or gyroscope
spitefulg
11 Jan 16#214
No gyro on this phone, so no good for some games or vr headsets. Still a good phone though.
mamboboy to spitefulg
11 Jan 16#215
With a 720p screen it'll be horrific for VR any ways, even with 1080 phones you'll be staring at pixels...
jordib
11 Jan 16#216
would this be an upgrade from a galaxy s4?
HedgyHoggy to jordib
11 Jan 16#217
Comedyyyyyy
kgman to jordib
11 Jan 16#229
Not even close. Well, not in terms of features, screen, or camera.
komi
11 Jan 16#218
Thanks - ordered via TCB and also added some Gearbest points - will make a good backup phone and perfect cheap satnav :smiley:
spitefulg
11 Jan 16#219
Never really had an issue with low res screens, the lenses tend the blur the pixels anywho like an old crt, although the Lumia 950 I use has 2500 odd px so I'm slightly spoilt.
definition
11 Jan 16#220
I think this is putting it mildly, mine was virtually unusable and the problem is glaringly obvious to anyone who has a smartphone from a more reputable brand.
benasipro
11 Jan 16#221
Quidco tracked and shows Purchase amount: £59.94 ??
That besause was misprice ?
Will check my credit card bank tommorow
008 to benasipro
11 Jan 16#222
>>>>>
Showing as your purchase on your receipt from GB in GBP???
simongwilliam39
11 Jan 16#223
can i use this phone as a hotspot for my kindle?
MDL199 to simongwilliam39
11 Jan 16#225
Yes
mrdude
11 Jan 16#224
will see if they honour it :smiley:
simongwilliam39
11 Jan 161#226
thanks
sunama
11 Jan 16#227
I'm looking to get into Android development.
Can you recommend a cheap phone good for that?
Its purpose will only be for development - not for actual use.
Agaeti
11 Jan 16#228
How would this compare to a galaxy s3? I've had mine for nearly 4 years now and its getting slow and I'm looking for a cheap replacement.
Ali_gator19
11 Jan 161#230
App lock app is dodgy, please check the permissions it has and you cannot delete it.
Burtlancaster
11 Jan 16#231
Just bought one of these from these people and the touch screen is dodgy and Google maps regularly freezes.
Stags
11 Jan 16#232
hi there, these come with a screen protector attached. its likely you may have taken this off but just in case I thought I'd post. the family have two of these and one had a very slight touch screen accuracy issue that was resolved by taking the screen protector off and fitting a new one from the web site....
yogi_bear_s15
11 Jan 16#233
And to add. It prob won't connect to a virgin super hub because it's most likely not 5g compatible. You need to connect it to the router via 2ghz wifi.
At least, this was the case for my umi iron Chinatown phone
kiefer
11 Jan 163#234
when you do the order type in drop shipping and gift into the comments box and they remove the actual value of the item from the box :-)
JamieLewis15
11 Jan 16#235
I fully followed those instructions. Apparently you get the extra deduction from topcashback which I don't have yet
elchery
11 Jan 16#236
I wonder how many of you commenting here have actually tried the phone and are not basing your comments on other Chinese brands...
spitefulg to elchery
11 Jan 16#238
I bought this phone for my son when it was£59 it's a good phone, display is OK and it's dual sim, good for kids or as someone who doesn't really use all the features of android that much
joyf4536 to elchery
11 Jan 16#239
I've got one and I love it, best phone I've ever had overall.
Ali_gator19
11 Jan 164#237
I've had numerous doogee phones over the years, there specs are awesome but they always come with some form of malware built into the firmware. You end up having to root the phone to delete it. Routing 64 bit chipsets is becoming harder and so most people couldn't do it. The doogee x5 and x5 pro have an app lock that can basically steal all of your info. It doesn't show up on an antivirus scan as it's an app but cannot be deleted as it part of the firmware.
benasipro to Ali_gator19
12 Jan 16#294
Do not open gmail and facebook through their apps, but from their webpages, then sigh off always.
Not only for this phone, but in every smartphone.
One lost smartphone with open gmail and facebook (besause you want instant messages, yes) will give so much info to somebody.
Forgot to say that screen locks app can be brocken from experienced people.
kiefer
11 Jan 16#240
yes i have one already, just ordered a 2nd. The phone is very quick, i have a freedom pop sim card in it as well as a lifemobile. The freedom pop is used for crappy calls (marketing ones or people i dont want to hear from :-)
I can say the phone is great and i paid more than the current price. It also runs kodi very well for when i am away from home.
dothedealnow
11 Jan 16#241
Please would someone remind me if this works on Vodafone 4G ?
kiefer to dothedealnow
12 Jan 16#300
yes it works on all networks
sreeramy
11 Jan 16#243
Got this for my son. decent phone. came with screen protector and case (wasn't expecting !!) screen quality is below average but what more can you expect. son is pretty happy with his phone
soza
11 Jan 16#244
For app development almost any Android phone will do, but for ROM development you're better off with something that officially supports AOSP or CyanogenMod. So you'd be looking for something like a Sony Xperia device, a Moto G, an older Nexus device or an older Samsung phone to toy around with. I can tell you that Sony post their sources to GitHub and they have a developer page on their website that's helpful.
Prices of the phones can vary depending on their age and condition. As you're looking for a phone to do dev work on though then you could get a cheap second hand one from eBay or Gumtree.
Check on XDA to see how well a phone is supported by the community. If you see a lot of custom 5.1.1 and 6.x ROM's then it's probably a decent buy.
It's a little disheartening as a developer to see that so many people would knowingly buy a phone that has critical vulnerabilities. And one guy even confirmed that this phone has an app pre-installed that can steal your info and that you can't easily remove it.
sandrabear
11 Jan 16#245
Good price, but I'll pass been screwed with custom charges before so don't want to buy anything more than a fiver from China
Scrat
11 Jan 16#246
Are this company reliable? Was thinking of ordering something else from them but never used them before.
kiefer to Scrat
11 Jan 16#255
Yes used loads of times. The last item was £59 and didn't get any customs issues. Took around 16 days
SauvignonStu
11 Jan 16#247
I have a Moto G 2nd Gen that only has 2ghz connected to Virgin Superhub 2 with no issues. Safe to say theres only me on it as all the other devices in my household are sharing the 5ghz connection, so I get all bandwidth
dougledog396
11 Jan 16#249
Will this be an upgrade from this?
Cackles
11 Jan 16#250
Comes pre-rooted and pre-hacked so all your vital information is immediately stolen.
That's why they call it the Dod-gee.
zaheer2003
11 Jan 16#251
Damn you HUKD, bought one!
MDL199
11 Jan 16#252
My Huawei P8 Lite has an app lock feature no different to the one on this phone. Lots of other phones from other manufacturers have phones with similar features and their apps have the same access right's.
You can download an app called Stagefright detector from the PlayStore if you're paranoid and mine shows as completely safe.
The "app lock" wasn't reported by me. I mentioned other issues that this device has and was then asked about phones that are developer friendly.
MuhammadEi
11 Jan 16#254
brilliant phone, bought one last month and just bought 2 more,battery is good as well as the resolution, the first phone I see that you can setup time to turn on and off, Heattt
aydenthelion
11 Jan 16#256
One thing about this phone, is anyone's 4g a bit tempermental?
kreames to aydenthelion
11 Jan 16#265
Yes my gf got hers delivered about 3 days ago (oderded xmas day) for £51 and doesnt get 4g at home where she did with lumia 635
jjav
11 Jan 16#257
great phone at a remarkable price, it as speedy as my OnePlus one , which is superb by the way, but the Doogee x5 pro at less than a quarter of the price of my oneplus is excellent , apart from the camera,
browneyone
11 Jan 161#258
I've owned a few doogee phones and the build quality is terrible. I know its only £37.57 but still.
bellboys to browneyone
12 Jan 163#292
This is what I don't get with theese types of posts - if the build quality on the first Doogee was so terrible why would buy another? And if the build quality on the 2nd one you bought was again terrible, err why would you buy another one etc etc?
This is a notification to inform you that our proprietary software has discovered a large number of fake reviews on this domain. Consequently, we have investigated all reviews connected to this domain and have removed several hundreds of reviews from the domain. Manipulation of reviews is a great threat to both consumers and businesses. We will continue to fight attempts to manipulate reviews to safeguard the integrity of Trustpilot, and we will share information about such severe and coordinated attempts with our users. Please refer to our blog post to read more about our latest initiatives to combat fake reviews.
)
specially negative reviews, such as this one:
Terrible practice, EU Warehouse it untrue, Faulty items is your problem, not theirs.
If you buy from Gearbest, here are three facts that you should know.
1. If you receive the wrong item, or worse, Dead On Arrival, you will only get a Gearbest voucher for 50% of the item value. Paypal loophole allows them to ask you to send it to China or accept their voucher.
The voucher item may be faulty also.
2. Their support is non existent when you have any problem. Very hard to get a reply from them, if you ever do.
3. Their EU Warehouse isn't real, item will take a long time to arrive, and they are avoiding paying EU tax. (When a company is avoiding paying tax that you have already paid for them, then you really should avoid.)
I bought an item from them and it was faulty on arrival. Sent it back, but their address was non existent and the item lost on China. Lost my money and also item. Paypal loophole allow them to do this, as from Paypal point of view, since they did not receive the item, they are not liable to refund the money.
kreames
11 Jan 16#266
This doesnt have gyro tried to download cardboard already
superspeedy
11 Jan 16#268
looks dodge
blackster
12 Jan 16#269
how would this fair in being a replacement for my defunct ipod touch 4G?, I intend just to use for music and podcasts and watching films, whats the battery life like if I kept it in flight mode?
soza
12 Jan 16#270
The S6 has the back button on the right instead of the left, but it doesn't have the outdated and utterly useless menu button like this does.
Axminister
12 Jan 16#271
Please DO NOT touch this company with a barge pole keep your money in your pocket don't give it to this company at any price. By far the worst Company on the internet IMHO
blackster to Axminister
12 Jan 16#272
Would you care yo share?
Ferris
12 Jan 16#273
Ummed and ahhed over it, went to buy it, and the deal is now expired.
Scoutfinch
12 Jan 16#275
Still available, just bought one. $56.96 black from HK.
Ferris to Scoutfinch
12 Jan 16#278
How? I add it to my basket at the right price, but in the basket it changes to the higher price with the message "Sorry flash sale is over"
demos30
12 Jan 16#276
coming up as 95 dollars now
zaheer2003
12 Jan 16#279
Did the same for me, I removed itbfrom my cart and started again and it went through at the right price.
patriiiiiick
12 Jan 16#280
Hello,
GearBest cannot be trusted.
I ordered a 300 USD smartphone that I never received.
Here follows what they answer me.
Really unfair trading practices.
It seems that, for gearbest, you are responsible of the delivery :-)
Looking at forums shows me that I am not the only one having problems with gearbest.com.
If you want to see more : bellot.asia
Best regards,
Patrick Bellot
------ Answer from gearbest.com -----------------------------------
Unfortunately it appears that your order has been lost on the way.
After reviewing your order, we found out you haven't purchased any insurance during the check-out.
We will still do our best to help you.
As the policy of our company, we offer you 3 options:
1)Refund 30% of the product to your wallet for your future purchase
The product value is $298.53, we can refund $90 back to your wallet.
2) 20% refund to your credit card or Paypal
In that case we refund $298.53, we can refund $60 back to you.
3) Reship the order
We can reship the order. For this, please kindly send us 50 % of the order value so that we can arrange the shipment.
taiko
12 Jan 16#281
I dont understand how people can say gearbest they can get away with it, surely if paying by paypal they have to prove delivery ?
Ferris
12 Jan 16#282
I must have tried adding/deleting 30 times. Nothing works to get the reduced price. Oh well.
Anybody having more luck now (rather than completed an order some time ago?)
mamboboy
12 Jan 16#283
That is brutal... but in fairness, if you order a $300 smartphone from China you really need to be paying a couple of quid more for tracking and insurance...
patriiiiiick
12 Jan 16#284
Yes ! You are right ! I paid with Paypal and now I am dealing with Paypal for recovering my money.
GearBest don't like it.
patriiiiiick
12 Jan 16#285
Maybe you are right ! But it is gearbest which should take an insurance, not me.
royals
12 Jan 16#286
Just be aware if customs charge you, probably very little, DHL will kindly add a £10 charge on even if the customs charge is 1p
patriiiiiick
12 Jan 16#287
With gearbest, you can order from a European WareHouse, that means that taxes are payed before you get it.
jonnyka
12 Jan 16#288
Just added to basket and it said sorry flash sale over :disappointed:
SaturnSymbolism2012
12 Jan 16#289
Sorry,flash sale is over.
crap
bonzobanana
12 Jan 16#290
Seems like doogee have speed restricted the phone to 1ghz for the cpu to increase battery life but is there anyway to get back the full 1.3ghz performance of the chipset. I think the standard x5 is going to be faster unless the app is 64bit optimised.
samay007
12 Jan 16#291
I'm also interested to know how kodi work on this and how to cast on Tele.
WaveMotionEngine
12 Jan 16#293
Oh no - have I missed it? My cart is showing "Sorry,flash sale is over." beneath a Unit Price of $95.18. :disappointed:
benasipro
12 Jan 16#295
Forgot also to say that most apps collecting your info and every time they want update, they actually send your collected data to to the developers, which in best way they sell it to marketing company.
How otherwise developers will survive with free apps or apps cost $0.10 ;;;
t002236 to benasipro
12 Jan 16#299
How about rooting the phone and adding (the name escapes me right now) privacy/permissions app which would allow you to overide the permissions on each application. Also remove any preinstalled apps and only install those which you would use/have an interest in. Would this not work here or is the case that the phone is not that well supported by these types of apps?
katiekatcom
12 Jan 16#296
I think this has expired now. The site states that the flash sale is now over
Ali_gator19
12 Jan 16#297
Stage fright is a problem that could potentially effect something like 600 million android phones but as yet no cases have been reported. Google say it has protected all android phones against this issue using app updates etc. Most phones you scan will come up with problems using the stage fright scan but it's nothing to worry about. I'm aware of the permissions that app locks require but the fact it has a permission to make calls and send sms messages makes it strange. Also why build an app lock into the firmware?
jjav
12 Jan 16#298
try changing channels, single/auto and security type on your WiFi, through router setting. I had same problem with my V.S.H seems sorted , although doogee is my spare phone not used all time
kiefer
12 Jan 161#301
ran stagefright detector and didnt find anything on this phone
aydenthelion
12 Jan 16#302
Yes i feel like I get 4g like 50% of the time compared to pretty much all the time on a motog - same with 3g. I also think that wifi reception is a little poorer (maybe 25% less range to the moto g?) anyways still, cant complain its a decent phone!
bl4ck4dd3r
12 Jan 16#303
strange this has been expired, price is £37.47
Kreskin to bl4ck4dd3r
12 Jan 16#305
Yes but when you add it to the cart and go to checkout it magically removes the discount. Nice!
wenttoabetterplace
12 Jan 162#304
If someone steals your phone, then just change the passwords for the apps that you are signed into.
(Come on, stop being ruled by fear!)
AndyRoyd
12 Jan 16#306
In my multiple experiences, Gearbest "EU warehouse" equates to order being sent from a UK source and received within a few days i.e. packaging has no indication of any source other than UK, no import/admin fees and prompt delivery. I suspect you are confusing this with DealExreme where DX "EU Direct" orders still originate from China, as stated in DX FAQ: A: There is no (DX) EU Warehouse, we send EU Direct goods from world factory to EU (27 countries), and have cooperation with Post NL to make faster delivery. All (DX) orders are shipped from China, not Europe. http://cs.dx.com/FAQ/Detail/402
Geemac
12 Jan 163#307
No indicator lights for notifications or battery charging, but I use these apps:
Battery Notifier BT Free. Gives on-screen percentage of charge while charging.
NoLED gives on-screen notification of missed calls/messages
bl4ck4dd3r
12 Jan 16#308
sneaky ****.
glad I ordered it last night then.
coldo
12 Jan 16#309
does anyone know of a decent budget Chinese phone , with WiFi that works ?? I have had so much trouble with my last 3 Chinese phones with WiFi issues . they all have great specs these phones but the WiFi on Chinese phones seem to be terrible , even my wife's ulefone Paris , great phone , great spec apart from the WiFi constantly dropping !!!
AndyRoyd to coldo
12 Jan 161#312
I have various Chinese phones & no wifi issues. I suggest if you are having wifi issues with multiple phones you may need to look at other commonalities, such as the wifi source/router and/or its security type/settings.
bankieboy to coldo
12 Jan 16#323
I bought a Homtom HT6 - the one with the huge battery - and find the wifi reception to be better than both my iPad1 and Asus Memopad FHD10 LTE. Absolutely no problems with it. Bought the X5Pro via this thread for my son.
poolman
12 Jan 161#310
Been running the 3G X5 now for a month....keep expecting it to wobble but it's been as solid as a rock. I paid £40 as I needed it quickly but you can get it for as little as £32.
Absolutely staggering value. £600 for an iphone? Hmmm, old steve must be laughing his rocks off up there......
tek-monkey
12 Jan 161#311
Then, assuming its still turned on, track it through something like androidlost (so no wifi needed) then pop round and get it back with extreme prejudice.
dazzercfc
12 Jan 16#313
finally took the plunge and brought this last night (£41) with insurance, after withholding from buying the chuwi v10 couple of months ago after hearing bad reviews about this site,hopefully all will be good!!
wpj
12 Jan 161#314
I have just managed to get back $270 from them after they could not supply the colour phone that I wanted. Paypal rejected my claim as they wanted me to send the item back, which I clearly could not (Gearbest had supplied a tracking number for the pbits and pieces that I ordered at the same time. Seems that I should have sent the package back. Anyway, I spoke to Paypal and you can do a claimback through the credit card which is available for up to 6 months (see the Martin Lewis website on details). I threatened Gearbest with this, and as they would lose the whole amount, money refunded today!
The chipset in this phone is the MTK6735m not MTK6735. There are 3 chipsets in the series and the 'M' is the mid level performance version. The gpu is dual core Mali T720 running at 500mhz. About 17 gflops performance. Respectable mid level performance I guess. The standard X5 is a Mali 400 MP2 at about 9 gflops so almost doubling of performance. This compares to about 21 gflops for the latest moto g.
zaheer2003
12 Jan 16#316
I didn't get the insurance, said free tracking if order more than 40$. What's the likelihood of it getting 'lost'?
quakerphil
12 Jan 16#317
total pain if you have any problems.
uksnapper
12 Jan 161#318
Ive had a Doogee Valencia for a coup[le of years and Id be happy to buy another Doogee product
coldo
12 Jan 16#319
cheera jjav will try that
reidy1970
12 Jan 16#320
Bought 1 last night for wife,then 5 min later thought feck it for this price this will do for my boys first phone(I will just keep my note 3 incase they are rubbish,but for the price I am not complaining.
pvfc247
12 Jan 16#321
Hi The phone is showing at £62.61 is there a promotion code or have I got something wrong ? :disappointed:
reidy1970
12 Jan 161#322
I think it was just a flash sale,for so many hours,i dont really know how long,i am sure someone on here will know.
popeye1
12 Jan 16#324
How did you manage to get all the postage back?
mrdude
12 Jan 16#325
Do they send email notifications once they ship the package? If so anyone got theirs shipped yet? Cheers
HTK21
12 Jan 16#326
I ordered two phones however did not take shipping insurance is there anyway that I could request them to add and pay the shipping insurance.
robcrazee
13 Jan 16#327
By kicking off at them as thats the only thing that worked. If you are softly softly they will take advantage if im honest with you
haleluohao
13 Jan 16#328
my one is still processing, anyone got their one shipped?
dave111
13 Jan 16#329
same
leekman
13 Jan 16#330
same still processing.
zaheer2003
13 Jan 16#331
mine processing too. i asked them to add insurance by email as recommended by some on here for an extra £1.80 . do their packages really go missing??
reidy1970
13 Jan 16#332
It takes 2 days to process,i bought 2 items before christmas and thats how long it took to process.
HTK21
13 Jan 16#333
mine also says processing that's all what i can see now
joanne2k11
14 Jan 16#334
i have had my doogee dg300 for 2 years now and its still going strong.
neilc
14 Jan 16#335
Mine is on back order, delayed by 2 weeks etc etc
fauji786
14 Jan 16#336
also on back order 2 weeks delay......
SClub
14 Jan 16#337
Me too...
dans1972
14 Jan 16#338
2 weeks...plus the Chinese spring holiday.hoping to get mine next Christmas
leekman
14 Jan 16#339
same 2 weeks plus back order. cancelled my order and applied for refund. waist of time this company.
backinstock
14 Jan 16#340
Still showing as 'processing', but maybe expecting a delay!
Sketch
14 Jan 161#341
Annoying - massive delay on shipments it looks like. I got this today:
"Thank you very much for your recent order on Gearbest.com.
We are sorry for not sending you order out and bother you.
This is for the item: DOOGEE X5 Pro 5.0 inch Android 5.1 4G Smartphone
The item your ordered is a very hot sale.
Unfortunately,the demand for it exceeds our stocks.
Due to this, we have urged the manufactor to send us more products to meet the demand.
However, we are told that we can have it in stock in 2 weeks if no delays.
Please kindly note that there may be a delay by Chinese Spring Festival,for the shippers have a holiday at least 7 working days.
That's to say, your order may be sent out after Chinese Spring Festival holiday."
fauji786
14 Jan 16#342
Requested cancellation also
katya1971
14 Jan 16#343
Argg delay email here also, has anyone got a dispatch? Wondering if they had any stock at all:{
backinstock
14 Jan 16#344
Your order number is W160111065********** and we have shipped your order out today.
Hope for some.
LeedsJim
14 Jan 16#345
Mine's showing as "Shipped Out" followed by a "Track your shipment" link...
tek-monkey
14 Jan 16#346
Same here, bah :disappointed:
JonathanCassar
14 Jan 16#347
Delay email here too :disappointed:
johnct
14 Jan 16#348
so we wont get it sent out until at least the 13th feburary way too long
samay007
14 Jan 16#349
is it worth waiting by choosing option 1, as Option 2 "Exchange with another item of your choice" - cannot find any other smartphone at that price as we all bought through SALE :-) . Option 3 (CANCEL this item)
samay007
14 Jan 16#350
When cancelling the item, the money is refunded to "GB Wallet" and not to the card we have paid. Can anyone confirm please, if you're going through the cancellation process.
johnct
14 Jan 16#351
look below that one and u will see this option also
2.Cancel your order and refund on your original account.
sarabifran
14 Jan 16#352
Uncertain what to do - do not need urgently but will it ever arrive?!
bfreesun
14 Jan 16#353
I've gone for option 1 as its a gift for my grand daughters birthday next month so I don't mind waiting
Obviously they didn't take into account the HotUKDeals effect.
bellboys
14 Jan 163#354
Really sorry for this, people (I'm in the same boat too but am in no rush so will see how it plays out). Feel a bit responsible as I posted the deal. I guess this deal provoked a lot of orders but, still, it would be nice if they had real time stock updating on the site. Sorry again.
tek-monkey to bellboys
14 Jan 162#355
No need to apologise, I was happy to get the heads up! I'm going to wait, no great rush as its for a spare.
Also hit with the delay. Was ordered as a spare phone, so I think i'll wait it out.
leekman
14 Jan 16#358
i cancelled this morn and my refund was refunded into my original account 2 hrs later. have already got confirmation email from paypal been refunded in full.
HotDealAlert to leekman
14 Jan 16#360
Did you get charge at £40.34 (USD4 for the conversion fee) to begin with? Now the refund is back into Paypal, do you get all £40.34 back? or worse, £37.xx and get charged for another USD4? So total of losing out USD8 (£5+)? I would like to know this to decide what to do? Thanks
ajitdattani
14 Jan 16#359
Also hit with the delay!
janebrown13
14 Jan 16#361
Mine has been shipped.
leekman
14 Jan 16#362
I got the full 40.34 in my paypal account.
dave111
14 Jan 16#363
shipped
komi
14 Jan 16#364
still thinking what to do, takes the pis with the wait hmmmmm
dave111
14 Jan 16#365
checked my nationwide cc -paid " £37.47 "
meeeeee
14 Jan 16#366
I'm disappointed that GearBest continued to take orders when they didn't have the stock. As I've purchased a case and it is already on the way to me, I'm reluctant to cancel the order. So, I've been forced into waiting longer.
wackyraces
14 Jan 16#367
Decided to wait until they get more stock, which should be in a few weeks time. Was only going to be used as a 2nd phone, so no rush.
mans0987
14 Jan 16#369
I don't now about their EU warehouse as mine arrived from China ( As I ordered it from china), but I an confirm that their customer service is very bad and they are using a loophole in Paypal to not accepting any returns or refunds If you want to have more information search for this address:
The inferior bit, smaller screen, older OS, not 4g, lower resolution and smaller capacity battery however on the positive side it has a 8 core cpu at 1.4ghz! and a quad core mali-450 at 600mhz delivering over twice as much gpu performance as the X5 pro and almost 4x the gpu performance of the standard x5 (9 gflops vs 35.8 gflops). Very powerful mobile for games and emulators etc. Also the camera is better at 8 megapixels. Also a more pocket friendly size. Still has dual sims and a micro SD slot for upto 64GB cards. Ridiculously cheap for a 8 core cpu.
Ed Winchester
14 Jan 16#374
Aye I got the delayed email. Will wait. No rush.
SClub
14 Jan 16#375
Well I'm gonna wait it out! Too excited about this plastic fantasic!! :smile:
davening
14 Jan 16#376
Hi, am considering waiting too. Thanks for the info. Trying not to 'I want it and I want it now tantrum'. But supposing X6Pro or something of good 4G coverage become available... Any potentials?
M1ke_Hunt
15 Jan 16#377
I half expected to have to wait (these Chinese discount sellers seem to do this as common practice), so will wait for mine at this bargain price
Ed Winchester
15 Jan 16#378
Well I selected the wait option, overnight they have refunded it??
I'll be pleased if they ship it . Eejits.
bargainh
15 Jan 16#379
getting shipped a white one instead - would have preferred a black one but at least I get something and didn't have to wait
tek-monkey to bargainh
15 Jan 16#380
For the same price?
bellboys
15 Jan 16#381
Decent deal but I guess it still serves to illustrate just how good the price of the X5 Pro was.
hotukuser2015
15 Jan 16#382
Just received full refunds for both X5 and the case/protective cover (2 separate orders). Worth asking for latter if you haven't received a dispatched notification.
popeye1
15 Jan 16#383
ok cheers i'll put my victor meldrew hat on.
connedbysmb
15 Jan 16#384
I selected the wait option
Haushinka2
15 Jan 16#385
No email since order confirmation, should I be worried?
Proud_Dog to Haushinka2
16 Jan 16#405
me too :-(
bonzobanana
15 Jan 16#386
The ulefone is much more powerful than the Doogee and costs less but I accept Doogee phones are really good (I have a standard X5 currently which is brilliant) and it has the larger higher res screen and android 5.1. Ulefone is also a well regarded chinese manufacturer though and there will be many games and apps that run on that ulefone model that simply will not run at a realistic speed on either the X5 or X5 pro because of the weaker chipset in the doogee models. However there may be apps that benefit from the pro models 2GB of memory and have specific 64bit optimisations that gives the X5 pro an advantage.
To me both are/were fantastic bargains.
HotDealAlert
15 Jan 16#387
Well...I have decided for a refund. How soon would I get a confirmation from Gearbest and/or Paypal? Thanks
johnct
15 Jan 16#388
i am still deciding to go for a refund or just wait 2 months until i get the phone !
r4do
15 Jan 16#389
There is also an option to convert the refund to the GBwallet. Maybe it a better value to convert it and purchase something in the future? anyone familiar with this option?
reidy1970
15 Jan 16#390
How come when i go on the gearbest website it says the phone is in stock and i can add it to cart for £57.32
johnct
15 Jan 16#391
thats the white one is in stock at that price
reidy1970 to johnct
15 Jan 16#393
I am sure someone said on here they were getting the white one sent out instead of the black one for the sale price.
backinstock
15 Jan 16#392
Update.
2016-01-15 12:45:00United Kingdom, Received, Hayes Sorting Centre
johnct to backinstock
15 Jan 16#394
flip tha is quick i wonder how many is getting sent from eu warehouse
backinstock
15 Jan 16#395
From Hong Kong. Full tracking.
2016-01-15 12:45:00United Kingdom, Received, Hayes Sorting Centre undefined
2016-01-14 11:28:00Parcel is leaving Hong Kong Airport - OWEHK0113UPS, Parcel Leaving Port, Hong Kong Airport undefined
2016-01-13 10:03:00Parcel departure in OWE HongKong Sorting Centre, Parcel Departure, OWE HongKong Sorting Centre undefined
2016-01-12 00:00:00Manfiest Generate, Parcel Data received undefined
otonytonton
15 Jan 16#396
I have selected option 1 waiting for shipment lets see if they deliver
gordies
16 Jan 162#397
Just been delivered by Yodel, total time 4 days since order. Looks like it's been despatched from Hayes. Cracking piece of kit for very little outlay.
backinstock to gordies
16 Jan 16#398
Yes, mine arrived 15 minutes ago.
Don't forget to take the protective tab off the battery. :smile:
It does work. Play around with it later, but Quidco Talktalk sim is now in.
All in all a great deal, both phone and sim.
Thanks again OP and best of luck to all purchasers.
Over and out (unless I have issues).
mattmerch
16 Jan 16#399
delivered today :smiley:
bellboys
16 Jan 16#400
How can they get the phone from HK to your door in just 4 days.....and all for free?? :confused:
1616french
16 Jan 16#401
Got mine today too,delivered by Yodel with no customs charges either.
Pretty happy with that,a few people have said it feels cheap/plasticky?? but it feels ok to be honest
mrdude
16 Jan 16#402
@ those who received theirs, did you get an email saying about the delay?
cheers
mattmerch to mrdude
16 Jan 16#403
no email about delay phone received today
Onlydongles
16 Jan 16#404
I guess those who jumped on the deal early & promptly got the EU stock and the rest are delayed now.
mark stephens
17 Jan 16#406
email is in your gearbest account
b27lad
17 Jan 16#407
did phone come with a standard 3 prong uk adapter ?
bellboys
17 Jan 16#408
IME ALL Gearbest phones sent to the UK come with a 3 prong adapter and I'm sure this will be no different.
mattmerch to bellboys
17 Jan 16#409
mine did
LeedsJim
18 Jan 16#410
Delivered. No extra charges. Cheers OP :smiley:
Onlydongles
18 Jan 16#411
Anyone else got prompt shipments?
Thanks for any updates.
liono
18 Jan 16#412
Got mine this morning, cheers.
johnct
19 Jan 16#413
they have it back in stock at £57 now
nige182 to johnct
19 Jan 16#414
That is white only, this deal was for black.
dave111
19 Jan 16#415
Delivered. No extra charges. Cheers OP :smiley:
just setting it up. looks decent. screen is a fingerprint magnet
MDL199
19 Jan 16#416
Didn't your phone come with a screen protector already fitted? If you took it off I'd definitely but another off ebay as without it the screen is a smudgefest.
dave111
19 Jan 16#417
it looks like there is a SP fitted. Screen doesn't always feel so responsive/accurate.
Compared to my previous moto g 1 - nice improvement for £37.
lazyfatboy
19 Jan 16#418
Delivered at the weekend. Utterly fantastic phone for the money.
Peter1234567
19 Jan 161#419
I previously got one from Bangood when they were about £50 and it came in a few days (EU) so I thought I would get another from this outfit. Of course I got the OOS email but it was addressed to someone called zohair patel with the wrong order number. I pointed out the name and order number mistake and they replied so sorry zohair I write down wrong order number.
I will not be impressed if Zohair Patel gets my £37.
taiko to Peter1234567
20 Jan 162#421
Hello I am Mr Patel , I have received your phone by mistake so if you transfer your monies to my offshore nigerian bank account I shall forward it on to you.
Kind Regards
Z.Patel
golfer1
20 Jan 16#420
Finally got mine - no customs so big relief - they charged me an extra 2.96 as I took the option to change to white one - pretty decent phone - cant complain really - good luck for those waiting hope you get one soon
Onlydongles
20 Jan 16#422
Anyone who is on the waiting list from HK warehouse got any updates regarding shipments? Or tentative dates?
Thanks
connedbysmb to Onlydongles
21 Feb 16#709
Everbuying and the white one is still the same price.
wackyraces
21 Jan 16#423
No had any updates from GearBest since the email that gave the choice of waiting.
dazzercfc
21 Jan 16#424
got an email a few days ago saying it would be shipped after the chinese spring festival which ends on the 22nd feb
dave111
21 Jan 16#425
any way to recalibrate touchscreen accuracy?
sm-1991 to dave111
21 Jan 16#428
On a £37 smartphone?....you get what you pay for.
bonzobanana to dave111
21 Jan 16#429
If no app built into phone download calibration app from google play.
puddinghead
21 Jan 16#426
they now have black stock in their EU location but none in their Asian location. Lets wait and see what happens - tempted to pay the difference for white if its like 3 quid more
dazzercfc
21 Jan 16#427
whats the chances those of us who got the delayed email this could be shipped from their eu warehouse now?
johnct to dazzercfc
21 Jan 16#430
going by what i am seeing it says out of stock in eu warehouse
dave111
22 Jan 16#431
removed the screen protector and the touchscreen accuracy is better.
meeeeee
22 Jan 16#432
I've just spotted that the DooGee X6 Pro is showing as being in stock at GearBest. Hmm, now do I wait for the X5 Pro or do I cancel and go for the newer X6 Pro???
bellboys to meeeeee
22 Jan 161#433
According to Kimovil it's cheaper elsewhere (at more than one place).
meeeeee
22 Jan 16#434
Thanks for the info on Kimovil - I'd not come across that site before.
I checked the prices for the X6 Pro and AliExpress has it for £66.38 and GearBest for £65.42. However, I never believe those prices as they do not take into consideration the conversion rate that PayPal uses and I don't have a credit/debit card that offers fee/commission free conversions.
EDIT
I'm sure AliExpress wanted a delivery charge as well.
bonzobanana
22 Jan 161#435
Wierd the x6 pro appears to be the same chipset as the standard x5 according to the doogee site;
That chipset is normally 1gb memory and 8gb storage. It is the 6582 that offers the same performance with 2gb memory and 16gb storage.
Either way the gpu in the 6580/6582 is about 9 gflops performance but the x5 pro has the later mali gpu which delivers 17 gflops almost twice the power.
I have the 6582 processor in a tablet which runs at 1.5ghz instead of the standard 1.3ghz and that is the only reason it is any faster unless I am running something that benefits from the 2gb memory.
The x5 pro seems better to me.
davening
23 Jan 16#436
However for X6 Pro,
Gearbest details specs mentioning Mediatek 6735 not 6580.
Also, noticed:
Dual band wifi, 3000mah battery.
Price 65.42pounds(HKwarehouse).
bonzobanana to davening
23 Jan 16#437
Yeah the Doogee site looks questionable. In the comments section at the bottom they confirm the cpu runs at 1ghz not 1.3ghz which sort of indicates its not the stated mediatek chip. Also I don't think 6580 is normally a 4g supporting chip in itself it would normally need additional components to do that which would add costs and be an inefficient design. Better to use a chipset with native support.
Also note the battery comment, stated 2400mah battery but only tested at 2000mah or 1900mah capacity so that 3000mah battery is probably a true 2400mah battery or similar.
If it is a 6580 then it is a downgrade over the x5 pro and if its not it sounds to be pretty damn similar to the x5 pro. It won't be the 6735 I'm sure it will be the reduced performance 6735m like the x5 pro which is still a great performance chip but the 6735 is a fair bit faster as it runs its cpu cores at 1.3ghz instead of 1ghz. If they actually put a 6735 in that would be a worthy upgrade.
SClub
24 Jan 16#438
I was also told it will come after Chinese Spring Holiday. Asked to swap for a white one, but they are also oos.
bellboys
25 Jan 16#439
According to Kimovil the X6 Pro sports a MTK 6735P hipset and the Antutu score is 19200? By no means the fastest mobile out there but for less than £70 with a 5,5" HD screen and (reportedly!) a 300mAh battery it's a lot of phone!
bonzobanana to bellboys
25 Jan 16#443
The 6735P runs the two gpu cores at 400mhz rather than 500mhz so drops from 17 gflops performance to 13.6 gflops. Still comfortably over the standard x5 score of 9 gflops but not as good. Likely the X5 pro also uses this chipset I would of thought although its still a possibility of of being a 6735M as that was what was stated for the X5 pro on one of the responses I think.
Similar to android running with intel cpu's the benefits of 64bit are only available when the apk contains arm 64bit code or uses something like java and the phone's firmware contains a 64bit optimised java engine. The main benefit over intel cpu's is it doesn't have to emulate 32bit arm it has that functionality at a hardware level too. So the antutu score doesn't represent all apps that may have superior speed on a 64bit arm device. 19,200 antutu is pretty weak though and easily beaten I think by the standard x5. I think mine was 22,000 approx. but then the x5 runs its cores at 1.3ghz where as the x5 pro is only 1ghz and while running 32bit code no real benefit.
JonathanCassar
25 Jan 16#440
They tell me it should be shipped soon :
"We will arrange the shipment soon and send the order to the address in a few days."
Apparently back in stock and they are processing the order, we will see!
Onlydongles
25 Jan 161#441
Funny thing happened. When I chased for shipment from EU warehouse, they just cancelled my order and applied the payment made, to be put in GB wallet, which I never asked for. I think they are trying to wriggle their way out of fulfilling this order. Funnily, the case and glass protector I had ordered together is shipped.
Dodgy or what? What are my options? Help.
dave111
25 Jan 16#442
battery life is pretty poor.
Onlydongles
26 Jan 16#444
Received email today saying they have processed my refund, which I never asked for nor wanted, despite agreeing to the late shipment.
Anyone had similar experiences? I find this behaviour very off putting and dodgy.
JonathanCassar
26 Jan 16#445
Mine is still processing, odd they cancelled your order given yesterday I was told the phone is back in stock.
Will update as/when that changes
DJ888
26 Jan 16#446
Mines is still processing aswell but I get the feeling that they are not going to honour the deal.
And instead of cancelling all orders in one go they are just going to cancel the orders one at a time over a period of time and then use the excuse that it was done by accident but if you wish to reorder (at full price) we will send you one when it comes back in stock ie. once all other orders for the cheap price have been cancelled.
I could be wrong but going by the comments on here they have already cancelled a few orders.
sabresonic
26 Jan 16#447
Mmm, mine is still showing as processing....I hope they don't cancel it! I also got the delayed letter but told them I'm happy to wait.
nige182
26 Jan 16#448
Did anyone not reply at all? Since reading the comments various people who opted to tell them they are happy to wait have had theirs cancelled, what about those who chose not to reply at all and just wait?
Also has anyone had theirs cancelled unexpectedly that also ordered the case and screen protector? If so did the cancel it all or just the phone and ship the other parts?
DJ888 to nige182
26 Jan 16#449
They shipped the phone case I ordered which I thought was pretty sly, especially if they turn around over the next week or two and cancel my phone order or come back and tell me that they can't get more phone stock which is always possible. Then what use is a phone cover to me without a phone!
Onlydongles
26 Jan 16#450
Happened to me. they have shipped the case & screen protector and cancelled the order and put the money in GB wallet, which I never wanted or desired. I even raised tickets that I did not cancel nor wanted the money in wallet. I only wanted the order to be fulfilled (although a bit late for delivery), yet they now insist an colleague did the cancellation and there is nothing they can do about it.
They also mention I can reorder (at a higher price - of course).
****.
nige182 to Onlydongles
26 Jan 16#451
Have you tried asking them to refund both orders back to your card? I know it isn't what you want, but at least if they do that you wouldn't have credit sitting there or have paid for a case you can't use. I am quite curious how they will deal with cases like yours since you obviously have no use for the case if they chose to cancel the phone order.
Onlydongles
26 Jan 16#452
Well, since I have NOT cancelled the order, I have not yet asked for a refund yet. They have put the amount of the phone in the GB wallet. ( Kind of a credit note ). I have asked them about the case which has been shipped, but they do not touch on that aspect at all. Getting very fishy now.
barginbbbb
26 Jan 16#453
they appear to cancel your order if you complain a lot - its kind of saves them the hassle of having to keep replying - kind of makes sense - if you do nothing and wait then you have a chance but probably like others say they will most likely just cancel you later and in the meantime they have access to your money
Sketch
26 Jan 16#454
I bought two of these for my parents...yeah you guessed it along with two cases. The cases have been shipped, 1 phone has been refunded to my GB wallet without asking me and the other is still "processing" apparently.
The best part is look at the response I got when I asked what was going on:
Thank you very much for your reply.
I didn't know doogee made trench coats - there must be some way to get our money back for all these stupid cases we are going to end up with.
Bradleigh
26 Jan 16#455
I asked for update and tracking sunday
Reply today , Guess what , no stock
Been asked to wait or choose another item
I jumped on this deal quite early as well
Ill give them another 2 weeks then open a paypal dispute
zaheer2003
27 Jan 16#456
I have been looking forward to getting this as really need a dual sim phone so if they cancel, I'll be really unhappy.
Told me that they expect to ship phone on 31st Jan but awaiting stock. Will wait see what happens. Maybe it'll be a cancellation email in a week or so
cb-uk
27 Jan 16#457
Remember, Chinese New Year holidays start in early February, and the entire country pretty much shuts down.
bonzobanana
27 Jan 16#458
Still no sign of mine being despatched
LonelyDuvet
27 Jan 16#459
Mines still processing, not holding much hope but hopefully will ship at some point, not great service just taking money and leaving customers in the dark, as phone was in stock when ordered
Not the end of the world if I don't get the phone only cost me about £1.70, a bit more expensive now thanks to the pounds declining value.
sabresonic
27 Jan 16#461
I was told today they should be shipping in 10 working days....not holding my breath but who knows!
Egoist
27 Jan 16#462
case with screen protector "shipped out", but phone still in "Processing"...
davening
28 Jan 16#463
Anyone know when Chinese New Year holidays starts and ends? Any details on gearbest website?
sabresonic
28 Jan 16#464
7th - 13th February...nice holiday for some....well, 1.3 billion
geargehg
29 Jan 16#465
going to be a lot of happy people as it looks like their stock arrived - mine is finally showing as shipped - thanks to poster of this deal and I look forward to getting my phone soon - well worth the wait
M1ke_Hunt to geargehg
29 Jan 16#466
I hope your right, mine still processing, but fingers crossed....
JonathanCassar
29 Jan 16#467
Ditto
bonzobanana
29 Jan 16#468
still processing for me
Saulosi
29 Jan 16#469
Just got the email confirming mine is shipped
Pyromir
29 Jan 16#470
Mine has shipped as well ☺
Femstar
29 Jan 16#471
Shipped :smiley:
M1ke_Hunt
29 Jan 16#472
Shipped here too and invoiced for $20, so should be no probs on delivery :sunglasses:
tek-monkey
29 Jan 16#473
Just had a shipping notification too :smiley:
LonelyDuvet
29 Jan 161#474
I also had an email stating it's shipped :smiley: 7-15 days to arrive apparently :smiley:
danthetaliban
29 Jan 16#475
Just got my shipping notification too, 7-15 business days.
DJ888
29 Jan 16#476
Mines is still processing too.
Just Curious to know but for those that just got a shipping email did any of you pay extra for insurance?
Or would this be another way of them getting out of the deal ie. we posted the phone to you but it must have got lost in the post!!.
Femstar to DJ888
29 Jan 16#477
I paid for the insurance.
LonelyDuvet to DJ888
29 Jan 16#483
No I didn't pay any insurance and still shipped today
Egoist
29 Jan 16#478
yes, finally! order is shipped out.
meeeeee
29 Jan 16#479
As others are reporting, the shipping confirmation e-mails are coming through for those who were put on back-order. My shipping notification came through this morning and Yodel are the delivery company that GearBest are using. My tracking number doesn't give much information, but the courier details are there.
Some people have reported that their phone came via Yodel and they had theirs in a matter of days, as opposed to weeks that is often the case when buying from the likes of GearBest or BangGood.
bellboys to meeeeee
29 Jan 161#482
IME the quick deliveries (i.e the ones from the EU Warehouse) get delivered by Yodel and the slow ones (from the China Warehouse) ultimately arrive via my postie. Seems like Gearbest could be going some way to redeeming themselves here. Fingers crossed.
dazzercfc
29 Jan 16#480
still processing
davening
29 Jan 16#481
Hi, got email saying shipped. paid insurance too. What do I do next rgding tracking?
Raggo_84
29 Jan 16#484
when they emailed me they said it would be shipping Feb 12. they gave me a date but I haven't had any correspondence since so I will just have to keep waiting : (
LonelyDuvet
29 Jan 164#485
Finally found a way to track order from gearbest...
Mine is shipped and hoping to receive within few days.
LonelyDuvet
30 Jan 16#487
Just checked my order and noticed the cheeky **** have increased the price by a few quid, my account shows I paid £40.92 not the original price that was stated, need to check PayPal payment, as I didn't pay extra for postage and only seems to have increased in price since shipping!!
LonelyDuvet
30 Jan 16#488
PayPal showing
£40.34.... Odd!!!
reidy1970
30 Jan 16#489
Thank you for your recent order at Gearbest.com
This is an update about following item:
We are sorry to let you know that we cannot ship it at this time
In order to resolve this issue : we would like to offer you the following options:
Option 1: Refund the unavailable item to your GB Wallet (store credit)
We will refund the unavailable item price and exceptionally reward you with extra points (e.g. If your item is 1usd = 5 points , 3usd=3*5 points => get 15 points etc).
You can use both your wallet and points to purchase your future products.
Option 2: Exchange for product(s) of equivalent value.
In this case, please kindly give us the product link (url) you would like to order instead. Please indicate the size/color too if applicable.
If there is any price difference, we will either ask you to pay it or we will refund the balance if any.
Could you please let us know your preferred option?(Please choose only one)
Please reply us within 5 business days .
We look forward to hearing from you soon.
Thank you for your understanding and collaboration.
Best Regards
gearbest Customer Service this is the e-mail i just got,no option now to wait for the phone to come back in stock,so it looks like no phones coming to me,i also let them know i had ordered cases and a spare battery which they have already sent out to me.
SClub
30 Jan 16#490
I just received this message too. I've asked them to send me a white one instead for the same price. Doubt they'll do it though as I asked this before and they claimed they had no stock (saying website stock is out of date).
One thing is for sure though, I'm not taking store credit - either they send me a white one or I want a full refund to my credit card.
Samadini
30 Jan 16#491
Yep, I've had the email saying they aren't going to give me one at all now. Absolute shambles, particularly as a lot of you are now getting yours.
Not even now offering a refund makes this all even worse, how come a refund was available originally, but not now?
kazkah96
30 Jan 16#492
Same GB-wallet message here as well. I too requested the white one but it costs more and hope they don't want to charge me the difference. I requested a full refund to my credit card if exchange not available. Should have paid with Paypal!!!
kazkah96
30 Jan 16#493
There may be occasions when GearBest confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered in a timely fashion, GearBest will contact customers and offer to cancel the order and refund purchase prices in full.
grantem2000
30 Jan 16#494
Ok, if GearBest will not fulfill, what is best alternative? I am looking for dual SIM plus SD card, min 2GB memory/16GB storage and support for Vodafone 4G frequencies in UK. 5in screen ideal. No bigger than 5.5in.
Just ordered the Doogee X5 Pro from aliexpress for £58,£18 more than the ones ordered from gearbest,so lesson learned,i will not order from gearbest again,i have ordered lots of items from aliexpress and not had one problem.
Late
30 Jan 16#497
Got the cancellation message today.
Store credit my ar$e. They're on the New Year wine a bit early, I reckon.
reidy1970
30 Jan 16#498
The case that i ordered from gearbest for my Doogee X5 Pro has just been posted through my letterbox from my postman,HaHa good one gearbest,a case without a phone.So send out my case then cancel my phone order.Unbelievable!!
bumbaclart to reidy1970
30 Jan 16#504
When did you order the case? How long did it take to come?
maano001
30 Jan 16#499
Got message from the ba*tards this morning saying they will not be fulfilling the order. Im so angry. Needed the phone in time for a holiday as it was intended as a gift for the person I will be visiting. Now I will have to order another phone from somewhere else and will probably not get it in time unless I buy from EU warehouse and pay extra.
dazzercfc
30 Jan 16#500
f****** fuming what a joke of a company, same email saying wont be gettin phone and no refund (seriously) not sure what action to take
M1ke_Hunt
30 Jan 16#501
Similar problem happened to me last year with another chinese company trying to fob me off when they didn't have enough stock to fulfill the orders (even though the website still said they had stock!). Thankfully I paid with paypal and raised a dispute through them and got a full refund. If you paid by credit card, might be worth contacting them to see if they can help?
Received the offer email this morning also. Told them in no uncertain terms that I want my money back and anything will be deemed as theft.
cb-uk to dantoe12
30 Jan 161#514
Chinese sellers don't usually give a flying fig about being accused of theft - mainly because they get complaints like yours all the time (have you noticed how they communicate in near perfect English when answering pre-sales questions, yet it immediately deteriorates to low-grade "Chinglish" when they are answering complaints?)
However, if you threaten to put a curse on them, their family or their business - they usually manage to immediately fix the problem (and, in most cases, usually leave you in a far better position than you were expecting - for example, by sending you a $100 phone as a replacement for a $50 one)
This is one of the major benefits of dealing with people who are still inherently superstitious (but, please don't abuse this technique - remember the law of Karma....)
HTH :smiley:
taiko
30 Jan 16#507
Got the email as well :disappointed: what a shambles of a company , never again !
DJ888
30 Jan 16#508
What a bunch or crooks these Chinese companies are!! (Geekbuying did something similar to me and now Gearbest)
They shipped the case I ordered at the same time as i ordered the phone but now they can't supply the phone.
I've gave 2 options right back to them:
1. Send me a white one instead for the same price
2. Full refund back to PayPal for the phone AND case
Or else I will open a PayPal dispute case.
dantoe12 to DJ888
30 Jan 16#510
i forgot paypal lol
LonelyDuvet
30 Jan 16#509
Finally got the case, now to see how long the phone takes :s
Guess they can't send a black one until end of Feb now judging by the stated dispatch time.
reidy1970
30 Jan 16#513
The dispatch time is now zero.Most folk are getting e-mails telling them they are not getting there phone now.
JonathanCassar
30 Jan 16#515
mine has just shipped
davening
30 Jan 16#516
We are 'spoiled' with Amazon standards here and think everywhere else should behave as Amazon or JL, etc and get into a strop over it and work ourselves up while they have a monkey's over their hols eating, drinking and celebrating a monkey new year.
Onlydongles
30 Jan 16#517
The inevitable happened. Received the case this morning by post (from EU warehouse I think). Later on, received a message via the ticket which I had raised about this let down, and claiming refund on the case too. They now allege I never ordered the damn case and screen protector (which is with me as evidence).
How blatantly they lie ! Cynical company, just got everybody excited with a silly price, got their emails and data to spam them, and holding onto their monies in the GB wallet compulsorily. A refined form of scam, I would say. And selling cases in the bargain, which is no use to all those not getting their phone.
Added stress is the bother of getting a refund from Paypal and credit card companies !
dazzercfc
30 Jan 16#518
sent an email stating I either wanted the one they have in stock (white) or a full refund back to my paypal account and have now been blocked from signing into gearbest, should of stuck with my gut instinct and not ordered
DJ888 to dazzercfc
30 Jan 16#519
I did the same, and at the minute I can still sign in to my account and I have got no response from them yet.
But since sending them the message I'm now having second thoughts... I'm not even sure if I want the phone in white now, not from them anyway especially if I have to wait for another month and hope that it comes.
backinstock
30 Jan 161#520
Good luck guys and a shame it's gone pear shaped.
I've been watching and reading and was hoping to buy another phone (for the same price).
Hopefully something similar will come along and soon.
Fingers crossed for all those let down and let down badly.
clemf
30 Jan 161#521
Gotta love these Chinese retailer deals! You never know what's going to happen. I ordered one on the day it was posted, nearly 3 weeks ago. Got the not in stock email, and just ignored it. Then read on here yesterday that some had been sent out via yodel, so got my hopes up of getting it soon. Then read on here today that they are cancelling orders, with refunds to the GB "wallet". So my hopes plummeted. Now tonight I have a message saying that it has been dispatched HKDHL. Which may take weeks from previous experience - and have the worry about possible duties or fees from DHL, which I understand is a possibility with DHL. So I may actually get it. These retailers are a real lottery, and expecting any customer "service" is pointless. I certainly wouldn't spend money on them which I couldn't afford to lose (though I'd always expect to get it back through paypal) - It's a bit like going to the bookies, except that the "race" lasts for ages.
HTK21
30 Jan 16#522
Mine delivered today.
davening
30 Jan 161#523
Hi, sorry that it didn't go quick and simple. While reading the website http://www.kimovil.com
they have suggestions on handling these Chinese retailers.
I saw one suggestion which was to video unboxing of received item with a handwritten card of Date, identifying info eg order ID etc
as a precaution just in case.
All I can suggest, don't allow yourselves to get wound up over it;
its just not worth it. There is a
language, cultural, ethics barrier.
So says someone trying not to be hypocrite here.
HTK21
30 Jan 16#524
Is it normal to receive box without seal on them? has anyone received phone packet/box without seal on it?
dantoe12
30 Jan 161#525
haha i have purchased a voodoo doll from dx.com and started cursing gearbest now lol :smiley:
three1ne
30 Jan 16#526
First email from Gearbest saying out of stock, offering me to either wait or refund.
Second email just now (3 weeks later) saying I can have credit points or exchange for another item.No offer of money refund.
Think i'll be processing a claim through Paypal.
Raggo_84
31 Jan 16#527
GRRR just received same message!! and I was pinning my hopes on it because my current phone is a mess : (
Billilo
31 Jan 162#528
After instructing them to refund to my PayPal account (not wallet) yesterday I've now received this message this morning:
Thank you for your message.
We gave a wrong information to you for this ticket.
We would like to extend our apologies for this inconvenience.
Actually, it will be restocked after Chinese Spring Festival, you can check our previous ticket which is correct information.
Can you wait 15-30 days more or just get a refund?
We look forward to hearing from you and will do our very best to assist you.
You couldn't make this up! Really fed up with them and not sure what to do now as I received the pouch yesterday but still need a phone...
kazkah96 to Billilo
31 Jan 16#530
Thanks for this update. I'm prepared to wait if I could get the phone. I haven't received any reply yet but if they persist on GB wallet I can open a case with my credit card company and cancel the purchase.
DJ888 to Billilo
31 Jan 16#531
I've just received the same message from them after i too threatened that they either send me a white one or full refund for phone and case back to paypal or i open a dispute case.
What an absolute joke of a company.
I think i'll just push them for a full refund because waiting for another 30 days would we not be running out of time to file a dispute case through paypal if they do another u-turn and say again that they can't supply the phone, which as far as ii remember i think we have only 45 days after paying for the item to open a case with paypal.
Just wondering if this is another one of their games to keep our money without providing the phone!!
davening
31 Jan 161#529
Thanks for the link. Mine is listed and tracking but I don't know where it is though.
three1ne
31 Jan 16#532
I also just received the same reply.
I agree completely with DJ888. We'll lose our right to claim via Paypal if we hold on then we are completely screwed. Time for a refund.
Wont be ordering with these people again.
kazkah96
31 Jan 16#533
We are arranging your refund $57.80 now.
Please allow 7to 25 working days for the transaction to appear in your credit card account.
This delay entirely depends on your credit card and its intermediaries.
Please kindly contact your Credit Company company any queries regarding the refund after the timeframe stated above.
Thank you for patience and understanding.
ericssonfan2
31 Jan 161#534
We have 180 days to open a case with PayPal, so everybody calm down! :wink: I got the same apologetic message from them, so I think I keep waiting until mid Feb.
tek-monkey
31 Jan 16#535
Mine says they have received parcel data but nothing more.
johnct
31 Jan 16#536
i asked for a refund to paypal got reply 7 to 25 days i checked my account and it seems in there
may we should get this phone have a wee look at the postage llol
I opened a dispute claim last night with paypal not quite sure how it works, if I decide to wait am I risking getting refund if gearbest say they cant provide the phone or should I just escalate it to a paypal claim? get my money back and pay a bit more somewhere else
heydude
31 Jan 16#538
i asked for a refund to paypal yesterday afternoon and been refunded this morning.
Late
31 Jan 16#539
Got same apology message saying it'll be delivered after the holidays.
It's not ideal but I'm in no immediate need of the phone, so I'm willing to wait.
volksdub
31 Jan 16#540
Won't send the white one for the same cost. Asking me to pay the difference even though I stated I wouldn't. Now waiting on a full refund for the phone and the case.
Johnnywelsh
31 Jan 16#541
Requesting refund by paypal, already changed their story 3 times. Can't believe anyone else is waiting around to see what happens in 3 weeks time when they say their going to ship!
It's going to end very badly for some people. There's no smoke without fire.
Taking the loss on the cases and know to never order from this company again what a joke. Some items have come through fine but can't deal with this lottery of am I going to have alot of hassle after each order.
Ebay has these at £70, might just pay the extra since the phone does actually look pretty good.
Update: Just talked to guy from PayPal excellent service, offered to refund the cases immediately after I explained that I would have refused order for delivery if I wasn't under assumption the phones would be delivered. He said since it's such a small amount he'll just refund the amount immediately rather than waiting 10 days (it was separate purchase in PayPal).
For the phone he said give it 10 days, if seller doesn't respond auto refund. If they do upload the ticket information and they'll likely refund it anyway but need to give the seller a chance to respond.
callum9999 to Johnnywelsh
31 Jan 161#542
It's a generic Chinese dropshipping company operating on small margins in their non-native language which got overwhelmed with orders after being promoted on here. Your expectations are ridiculous.
rev6
31 Jan 16#543
Blame HUKD! :smiley:
reidy1970
31 Jan 16#544
So they dont have a system in place like when there flash sale comes on and say there lilit is 1000 phones at that price,then surely after the 1000th one has been sold the computer system stops selling any more than that at the flash sale price.
callum9999
31 Jan 16#545
How am I meant to know that? Logically they should, but for some reason they either don't or messed it up (accidentally or deliberately).
zaheer2003
31 Jan 16#546
Got the same email, think it would be worth getting it from everbuying for £50 and forgetting these jokers.
Onlydongles to zaheer2003
31 Jan 16#549
Everbuying website looks suspiciously the same on its landing page. Are they reliable? Has anyone dealt with them?
Bradleigh
31 Jan 16#547
Just opened a dispute with paypal
They dont have the stock anyway
Ill just have my money back and move on
chach13
31 Jan 16#548
Just recieved the following email yesterday, saying they cannot ship at this time?! Previously, there was an option to wait:
Thank you for your recent order at Gearbest.com
This is an update about following item:
We are sorry to let you know that we cannot ship it at this time.
In order to resolve this issue : we would like to offer you the following options:
Option 1: Refund the unavailable item to your GB Wallet (store credit)
Option 2: Exchange for product(s) of equivalent value.
tek-monkey
31 Jan 163#550
Its been 3 weeks since I ordered, but I expect a month or so wait on anything I order from Asia TBH. Mine says shipped but no actual shipping data, no package received according to the tracking from what I can see just that they have received notification of the shipment, no idea if I'll really get it.
You know what though? I don't trust any deal from that part of the world anyway. Thats why I paid with a method that would make refunds easy, to save messing about with the seller. If I don't get the phone its no big deal, it was a luxury not a necessity. If I NEEDED a phone I'd have got one in the UK, there have been a few recently cheaper than this. This was a bargain for the spec, and I'd rather receive it, but its not going to cause any major problems if I don't. If you want a prompt service from a retailer that treats you well then you pay more, if you want bargain basement prices from someone that has tiny margins and operates on the other side of the world you take a chance.
HTK21 to tek-monkey
31 Jan 162#551
I had actually the same status I emailed them and told wait for few days in order to find out tracking information available. It did appear after a week delivery date and I received my phone within one week from the shipped date. Only thing I am disappointed with was the phone boxes were not sealed. I do not know if this normal. However if the phone is new, it should come in a sealed box but it was not the case for me. I ordered two phones and they look brilliant. I hope this helps.
zaheer2003
31 Jan 16#552
Phones may not be sealed as they may have to put uk English ROM on it.
zaheer2003
31 Jan 16#553
Look at previous deals from everbuying on this site, they are probably similar to dx/gearbest/focalprice etc
Johnnywelsh
31 Jan 16#554
Ridiculous expectations? What does them being a Chinese company have to do with anything?
Other companies on the Internet make the same mistake with sales but send out cancellations, not try to sell their customers 3 different stories over the course of 3 weeks. If you made an order and are giving them another chance all the best to you with your realistic expectations lol.
callum9999
31 Jan 162#555
Well that's how realistic expectations work! Gearbest and the numerous other Chinese internet sellers aren't "just another company on the internet". They make mistakes and they cause delays - nothing they've done here has surprised me and as such I'm much less angry than you are!
grantem2000
31 Jan 16#556
I got the original email and chose to wait for delivery till after holiday in China, then the update email yesterday offering only Option 1: Refund the unavailable item to your GB Wallet (store credit) and Option 2: Exchange for product(s) of equivalent value. They appear to have stock of both colours, but only offered to ship a white one if I paid the difference, which I declined. I then asked for a full refund, which they appear to have processed almost immediately. I would have been prepared to hold on till mid Feb, but that option was no longer on offer to me. Anyway, rather frustrated by the whole exercise with GearBest, I have taken a completely different tack and ordered the dual-SIM Moto X from Amazon.fr. At least I am confident of what I will get (and of course I am paying approx £200 more, though I expect to get some of that back in resale value in the end.)
Johnnywelsh
1 Feb 16#557
Not angry at all, seems you go out of your way to post stupid replies to peoples posts. Been on the Internet far too long to be bothered with trolls. Can't be bothered to keep replying to your crap, sorted out my issues with Gearbest so can continue convo on your own. <3 ignore button.
callum9999
1 Feb 16#558
Indeed. You order from a Chinese website with a slightly dodgy reputation expecting good service and I'm the stupid one... And also I'm supposedly a "troll" (incredibly childish...) despite you throwing all the insults and me merely saying you were expecting too much from them.
If it's not anger, hopefully you get over whatever emotion caused you to write a series of angry remarks in a babbling, poorly formatted block of text and either realise that a) it's not stupid to have realistic service expectations when you consider another order from a similar Chinese establishment or b) never order from a Chinese website again.
bonzobanana
1 Feb 16#559
Responded to the message with a complaint about already buying a case elsewhere so asked for a refund via paypal and to close my account and now their last message and my final message has been deleted from the history and the order still says processing. Also it highlights something has changed in my wallet but there is nothing in there. So my history looks like it is still waiting for stock and will be sent out.
I think I'll maybe wait a day to see if anything else happens and then request a refund via paypal. Don't like the fact they have deleted part of the comment history.
tek-monkey
1 Feb 16#560
The fact that they happily declare a lower value on the packages to avoid customs charges should have already told you everything you need to know about this company (and most like it). I ordered because I can afford to be £40 out of pocket for a month on the gamble of getting a good second phone out of it, but I treated it as a gamble from the start.
Incidentally mine has now left HK airport, so it looks like my gamble paid off.
Onlydongles
1 Feb 16#561
Funny & increasingly bizarre. When I claimed for a refund, they now insist hat I never ordered the case and screen protector from them. I have even provided them with the order number for this item, yet they plead ignorance about this order. Wonder what Paypal would make of this !
tek-monkey to Onlydongles
1 Feb 16#563
Claim they took money for an item you didn't order? You have their email stating this!
vn1
1 Feb 16#562
Requested delivery of another colour or refund to my Paypal account.
They have refunded my funds and sent me confirmation message of this.
TBH, for me, it hasn't be that bad of an experience in terms of CS.
connedbysmb
1 Feb 16#564
I have just had my money refunded for the mobile to paypal, I also had a case delivered and asked for my money back for a case that is no good to me without the mobile, But no mention of a refund for the case,
I will NOT be dealing with them again or any of there alias.
dazzercfc to connedbysmb
1 Feb 16#565
when did u ask for refund? did it take long to process, think I may go down this route
reidy1970
1 Feb 16#566
Gearbest Customer Support At :02/01/2016 06:39:17 UTC
Dear Andrew,
Thank you for contacting Gearbest. We are very sorry for any inconvenience and the late reply.
Unfortunately, this order is not ready yet. The item your ordered is a hot sale and there have been significant supply issues with the manufacturer.We are as disappointed as you and feel let down by the manufacturer. We wish to apologize unreservedly for this situation.
We are very sorry that this product in black color is not in stock now, but the white color is in stock now.
Could you please tell us whether we can change the color for you?
We will arrange the shipment as soon as possible.
Once again, we sincerely apologize for any inconvenience that may have been caused and we look forward to hearing from you.
Thanks for your understanding in this matter.
Best Regards,
Bess
Gearbest Customer Service http://www.gearbest.com/
Andrew Reid At :02/01/2016 07:07:42 UTC
Yes the white one will be fine to send to me. Thanks.
reidy1970
1 Feb 16#567
Dear andrew,
Thank you for your feedback.
We are arranging the PayPal refund of USD54.30 now.
Please allow 3-5 working days for the transaction to appear in your account depending how the item was paid (e.g.Paypal balance,credit/debit or checking account).
Then you will be able view the status of your refund in your Account History.
> Log in to your PayPal account.
>Click History
Please contact Paypal for any queries regarding the refund after the timeframe stated above.
Thank you for patience and understanding.
Best Regards
Gearbest Customer Servive http://www.gearbest.com/ Then i got this e-mail 30 minutes later.
Onlydongles
1 Feb 16#568
Typical of Gearbest to lie and confuse.
Dhgate has this item in stock around $65, if anyone interested. How are they? Any pointers and caveats?
zaheer2003
1 Feb 16#569
This looks like a decent alternative to me DOOGEE X5S 4G £42
But its 1gb Ram instead of 2gb and internal memory is 8gb instead of 16 gb. ALso, does this company have any reputation or track record to go by ?
bonzobanana
1 Feb 16#570
Mines been refunded. It was worth a punt. Maybe I'll get a small bonus back at current exchange rates. Not a company that takes customer service too seriously but then I knew that before I ordered. I have to say though gearbest may not be the best but my standard Doogee X5 which I already have is a brilliant phone, great quality and fantastic value. Don't let this put you off Doogee mobiles they are excellent.
connedbysmb
1 Feb 16#572
IT took about 1 hour from getting there mail to paypal sending me a mail saying that I had been refunded
dazzercfc
1 Feb 16#573
ok cheers
davening
1 Feb 16#574
My Gearbest case and screen protector arrived today.
Tracking of mobile mentions it left HK airport.
Found Poundland 2metre USB cable that seems to work well. Tested it with Ampere and mentions 1770mA going through. Bought two more to try. Really like long USB cables.
LonelyDuvet
2 Feb 16#575
Apparently mines left HK
maano001
2 Feb 16#576
Hi. I've said I will wait the extra time. As for paypal dispute claims, I recall reading somewhere that the claim period was extended from 45 days to 180 days. I suggest you double check with paypal though.
maano001
2 Feb 16#577
Im not sure the phones ever come sealed. Almost all of the chinese retailers I have come across state they check your phone to see it runs fine before shipping it out, which would mean breaking seals.
reidy1970
2 Feb 16#578
I phoned PayPal this morning and tolld the woman that I had ordered the case and a spare battery with the phones,but only the case and battery arrived,then gearbest cancelled my orders for my phones,so she says they will ask them to send me the phones.They have 10 days to respond she says,then after that if they don't send the phones,They will give me my money back for the case and spare battery.
zaheer2003
2 Feb 16#579
Best to cancel before your period of getting a refund from credit card/paypal runs out.
I'm sure there will be another deal on this phone looking at the previous threads on hukd. That's my advice.
Can't believe it's been more than 3 weeks since I ordered, I'm going to give them a few more days then file a claim with my credit card company.
kevjosant
3 Feb 16#580
I've decided to wait until they are back in stock...
Their reply >>>>>
" Thank you very much for placing your order with us.
We expect the item to be back 15 to 30 working days and we will ship your item on the same day after the quality check.
Please kindly check that if the order will not be shipped out after 30 business days, please contact us and we will do our best to help you .
If there is more information, we will update for you as soon as possible.
This ticket would be closed first.If you have any further question, please feel free to contact us and submit a new ticket.
How to contact us:
Please send message to our support center http://support.gearbest.com/ and choose the correct question type.
Thank you for your understanding."
LonelyDuvet
3 Feb 161#581
Received at Hayes Sorting Centre, hopefully will receive it in next few days :smiley:
meeeeee to LonelyDuvet
3 Feb 16#582
Same here - I checked the tracking report this morning and there were no new updates. However, that's now changed to the same status as you.
It's taken a long time on an aeroplane to get from Hong Kong as it left on the 30th January and has just arrived in the UK this morning (according to the tracking report).
JonathanCassar
3 Feb 16#583
Mine just has the tracking data - I guess I'll know more after a week
LonelyDuvet
3 Feb 161#584
Think the pilot may have took a detour lol
tek-monkey
3 Feb 161#585
Mine is in hayes too, changed since this morning.
Egoist
3 Feb 161#586
mine arrived in UK. at the moment at Hayes service center :smiley:
haleluohao
3 Feb 16#587
hayes center as well. Don't know if that means we don't need to pay any vat?
M1ke_Hunt
3 Feb 16#588
Looking good - hayes for me too
SClub
3 Feb 16#589
Oh no. Had a few beers and apparently agreed to pay the extra for a white one :o This has disaster written all over it lol
DJ888 to SClub
4 Feb 16#590
I wouldn't worry too much if I were you.
They don't have the white in stock either plus give them another week and we will all get another message from them with another excuse. And I'm just anxious to know what they come up with next.
Maybe they'll tell us the phone factory has burned down or been flooded!
Or maybe they'll tell us that their country has been invaded by by little green Aliens!
SClub
4 Feb 16#591
Haha! I'm going with aliens :smiley: Although they tell me it's been dispatched...
backinstock
4 Feb 16#592
Looks like some of you are getting there at last. Nice to see.
This is a great phone for the money and if there is a better one (pound for pound), please advise.
I so wish I had bought two and keep watching for updates.
Enjoy it when you get it.
JonathanCassar
4 Feb 16#593
Mine is with DHL in HK so looking more hopeful.
I'll let you know once I get it
rv007online
4 Feb 16#594
Mine is in Hayes too!!!
2016-02-03 12:00:00HAYES SERVICE CENTRE, Parcel data received awaiting coll. undefined
2016-02-03 10:55:00United Kingdom, Received, Hayes Sorting Centre undefined
2016-01-30 21:10:00Parcel is leaving Hong Kong Airport - , Parcel Leaving Port, Hong Kong Airport undefined
2016-01-30 11:08:00Parcel departure in OWE HongKong Sorting Centre, Parcel Departure, OWE HongKong Sorting Centre undefined
2016-01-27 00:00:00Manfiest Generate, Parcel Data received undefined
JonathanCassar
4 Feb 16#595
Hmm DHL reckon I'll get it tomorrow (I'm doubtful as its still in HK!!)
Did anyone get hit by customs/VAT?
LonelyDuvet
4 Feb 16#596
Mines with yodel, estimated delivery on or before 6th Feb :smiley: but I now worry may be thrown about a bit as yodel ain't known for handling things well, I will be recording a video of opening package in case of damage as I have previously had one of these phones from eBay and wasn't packaged well, just a plastic postage bag.
M1ke_Hunt
4 Feb 161#597
Mines moved to another terminal, if its Yodel, I better keep checking under the garden bush and wheelie bin to see if they've delivered it :neutral_face:
LonelyDuvet
4 Feb 16#598
Now in Hatfield
Pyromir
4 Feb 16#599
How did people find out their courier? Mines at Hatfield Terminal as well.
meeeeee to Pyromir
4 Feb 162#601
If you log into your GearBest account and view your order, there will be a tracking number and next to mine there is 'BRITISH EXPRESS' in orange. Copy and paste your tracking number and then select the 'BRITISH EXPRESS' words - it's a web link.
That should then take you to 17track.net where you paste your tracking code into the white box and then select 'Track' (a number 1 will appear to show in the box with the magnifying glass). The report you get will indicate the courier.
EDITED - Other posters who have quoted the original text may need to edit their posts.
LonelyDuvet
4 Feb 16#600
I guessed it would be yodel, so then entered tracking and got info :smiley:
Oscar123454
4 Feb 16#602
I got the email for a second time after the Zohair Patel episode, giving me 2 choices. I declined the offer and asked for the debit card I used to be refunded. To be fair they refunded it within 24 hrs and the exact amount I spent is now back in my bank.
LonelyDuvet
4 Feb 16#603
Holy crap you can :s that's not safe at all
LonelyDuvet
4 Feb 16#604
Can see address full names and even items purchased, that's really poor security
LonelyDuvet
4 Feb 16#605
Sorry for posting a link to that site, I thought it was safe :s
Pyromir
4 Feb 161#606
Yikes! I would edit that! Remove the site please.
LonelyDuvet
4 Feb 16#607
Can a mod please remove this link :smiley: as I am unsure how to do so :s
Egoist
4 Feb 16#608
mine at Yodel sorting center...
Farhan83
4 Feb 16#609
Mine is in Hatfield. Should b here in next couple of days. Good thing i waited for it. It was worth a try for £39.
meeeeee
4 Feb 16#610
It's probably best that the original posters remove the web links. All posters who have quoted text with the link need to edit their posts as well.
zaheer2003
5 Feb 16#611
they've posted mine via singpost and when I download the invoice it says $23. Hope they haven't written this on the outside of the package. Will I get a customs bill as value is over $15 if they wrote $23 as the value on the outside? What if it gets opened by UK customs and they discover it's $55?
Looked for info online but it's a bit confusing!
Egoist
5 Feb 16#612
its getting closer :smiley: arrived at my local yodel Depot :smiley:
M1ke_Hunt
5 Feb 16#613
Out for delivery :smiley:
tek-monkey
5 Feb 16#614
Mine is out for delivery too :smiley:
JonathanCassar
5 Feb 16#615
mine is at Heathrow - so guessing Monday...
dazzercfc
5 Feb 16#616
for those who got a refund how long did it take to show in your bank account? just got confirmation from paypal gearbest closed the paypal claim I opened and have refunded me.
DavePollitt
5 Feb 163#617
Mine was just delivered!
Pantaloonie
5 Feb 16#618
Mine just delivered - completely dead on arrival.
Will not power up, and it draws 0.07 amps when connected to charger, and stays dead.
Ho hum.
Saulosi to Pantaloonie
5 Feb 162#619
Have you checked there's no little plastic bit covering the battery terminals? Heard something like this before
bellboys
5 Feb 161#620
Yes, I'll edit the OP - you need to take off the plastic film on the battery terminals before starting up.
Pantaloonie
5 Feb 162#621
Yes, just realised that. D'oh!
It is now charging, yay!
Thanks Saulosi.
Egoist to Pantaloonie
5 Feb 16#624
Same problem, but I can't see any plastic bit in there...
taiko
5 Feb 16#622
I really dont understand what criteria they use to send these phones ,it must be first come first served ?
Pyromir
5 Feb 16#623
Got mine. Fantastic phone for the price. I wonder if we'll get android marshmallow on this haha.
Egoist
5 Feb 16#625
My fault, sorry guys :smiley: all good now.
tek-monkey
5 Feb 16#626
Mine now says 'Left as authorised'?!?!?!
M1ke_Hunt to tek-monkey
5 Feb 163#627
Check on your roof when you get home...
sabresonic
5 Feb 16#628
Was he trying to deliver it through that window?????
My X5 Pro arrived later this morning and I've started setting it up. My case also arrived, but that took the slow boat from China.
For all those who have or are getting their phone, make sure you carry out a software update over wi-fi. That should help with any 'compatibility' issues with Google Play Store.
Mine just arrived too! Hardly a delay at all?? I wonder if it was a misprice and they wanted people to pull out of the deal!
Gonna fire it up and see!
edit: Had the same thing with the label on the battery. For anyone struggling to remove the cover, just pull it off from a corner.
TUrned it on, very impressed so far. Boot time was very fast compared to my Xperia, and it's running 5.1. Intention is to use this as a backup phone and on holiday, but i think i would be happy to use this is a primary phone if the camera were a little better (it's not bad though!)
Saulosi
5 Feb 16#633
wooohooo :-) now does anybody who got stitched up with a case but no phone want to sell me theirs?? :smiley:
DavePollitt
5 Feb 16#634
Does anyone have an issue with the phone still displaying the network data switched on symbol (G, 3G etc) even when mobile data is turned off?
meeeeee to DavePollitt
5 Feb 16#636
No issues here. By default my mobile data was off for my primary SIM card and I had to enable it via the options.
Have you tried rebooting the phone?
T2000Bill
5 Feb 16#635
Just got a reply from them about waiting, they offered me the white one and are sending that out, doesn't seem any extra money involved but will see if it arrives.....
SClub to T2000Bill
5 Feb 16#637
Great work! I had to pay an extra £17 for mine :disappointed:
tek-monkey
5 Feb 16#638
Apparently its there, my housemate surprised the delivery guy by answering the door without him knocking it - apparently he'd walked down the drive with a pre-filled you were out card.
JonathanCassar
5 Feb 16#639
Mine just arrived! gives me the weekend to sortout/ play!
tek-monkey to JonathanCassar
5 Feb 16#640
I have XCOM 2, this may have to wait til next week!
DavePollitt
5 Feb 16#641
Yeah. Tried rebooting but still the same. It doesn't appear to be using mobile data when it's turned off, it just that the mobile data symbol never disappears from the top of the screen?
meeeeee
5 Feb 161#642
If you really don't want any data to be used or as little as possible, you can set a data limit and the phone shouldn't go past that limit. I'm not sure what the minimum warning and cut off levels can be set to, but 1Mb and 2Mb may be the two limits.
Or you can keep an eye on things to make sure that the phone isn't using up your data allowance or you're paying for data usage.
DavePollitt
5 Feb 161#643
Yep. Set my mobile limits and I'll keep an eye on my usage :smiley:
sabresonic
5 Feb 16#644
Unbelievable....that is the funniest thing I've seen/heard all week :laughing:
DJ888
5 Feb 16#645
Phone order still processing, case apparently sent out on 19th jan but still hasn't arrived.
Anybody else in the same boat as me?
davening
5 Feb 16#646
Mine has arrived also taking 6days4hours on posting from China to London. Came via Yodel but did not get texts while driver enroute but got it anyway.
Trying to setup. Very impressed with service from Gearbest despite delay and esp their hols coming and their use of Yodel which I didn't expect. Got my case too.
zaheer2003 to davening
5 Feb 16#647
what was the shipping method you selected? Was it EMS 7-10 days service?
They sent mine out yesterday, but told me they would have to use normal registered mail 10-25 days instead of the EMS 7-10 days I'd selected.
LonelyDuvet
5 Feb 16#648
Mines arrived, fab little phone, checked for malware and all seems good and impressive so far, apart from the delay all was ok :smiley:
davening
5 Feb 161#649
I chose free delivery plus insurance originally and waited patiently despite delays saying I would wait. The Yodel delivery was unexpected but appreciated.
No malware according to Malwarebytes and it seems to be uptodate with vulnerabilities I tested for. Boo Motorola.
jrh_1979
6 Feb 16#650
Got my phone. Turned out to be a great deal in the end! Thanks for posting
clemf
6 Feb 16#651
Mine is still continuing it's journey across the world. Has now had its customs status updated by DHL - whatever that means?
Saturday, February 06, 2016 Location Time Piece
12 Processed at EAST MIDLANDS - UK EAST MIDLANDS - UK 04:30
1 Piece
11 Arrived at Sort Facility EAST MIDLANDS - UK EAST MIDLANDS - UK 03:59
1 Piece
10 Customs status updated EAST MIDLANDS - UK 02:51
9 Departed Facility in LEIPZIG - GERMANY LEIPZIG - GERMANY 02:50
1 Piece
Friday, February 05, 2016 Location Time Piece
8 Shipment on hold LEIPZIG - GERMANY 09:22
7 Processed at LEIPZIG - GERMANY LEIPZIG - GERMANY 04:32
1 Piece
6 Arrived at Sort Facility LEIPZIG - GERMANY LEIPZIG - GERMANY 02:22
1 Piece
Thursday, February 04, 2016 Location Time Piece
5 Departed Facility in HONG KONG - HONG KONG HONG KONG - HONG KONG
4 Processed at HONG KONG - HONG KONG HONG KONG - HONG KONG 17:56
1 Piece
3 Arrived at Sort Facility HONG KONG - HONG KONG HONG KONG - HONG KONG 12:11
1 Piece
2 Processed at HONG KONG - HONG KONG HONG KONG - HONG KONG 11:26
1 Piece
1 Shipment picked up
SClub
6 Feb 16#652
Hmm mine just says "information received" (from HK depot). Been like that for three days now :disappointed:
honeypotpie
6 Feb 16#653
I've asked for the white one as well, despite 2 emails saying there's nothing they can do. I hope they honour it. Let me know if you actually get yours. :smiley:
honeypotpie
6 Feb 16#654
Yes, it sounds like from the various replies here suggest they should get more stock and perhaps honour unresolved orders. I hope so at least. I've been looking for a quality phone and will wait until next week or two to see if this pans out.
kris1234
6 Feb 16#655
Just received mine. Happy days.
davening
6 Feb 16#656
Anyone have comments on usability, Android wackiness compared to UK mobiles?
1. Capacitative buttons are the other way round compared to my Motorola E 2015.
2. ES File Explorer Pro gets ghost duplicate SDCard notifications. Switched that setting off from within app.
3. Killing apps eg Easy App Switcher, GSam Battery Pro really kills the app and their notification entries disappears or their Quick Icon disappears.
4. Accessibility Services keeps forgetting that I turned it on for Greenify and Easy App Switcher. Scratching head here.
5. Swiping notifications away is opposite direction for me.
But it took my 64GB microSD and reformatted it by itself. Seems to work so far.
sirhobo to davening
8 Feb 16#657
I've had it for a couple of month now and am still fairly impressed. Watch out for the AppLock preinstalled app, which may be malicious and can't be removed unless phone is rooted. I routinely clear its data and cache form Settings menu, no idea if that helps. Battery takes an age to charge, but a smart charger with high capacity helps (like this one http://www.amazon.co.uk/gp/product/B01APBRENY?)
JonathanCassar
8 Feb 16#658
Only issue so far ...I cant get LED notifications to work.
Anyone else experienced this?
Saulosi
8 Feb 16#659
It doesn't have LED notification, I'm using the NoLED app which works well
JonathanCassar
8 Feb 16#660
OK thought that was standard on droid phones..no big deal
davening
8 Feb 16#661
I managed on boot to get into a Chinese engineering menu with what I thought was screen snapshot key combination and didn't know how to get out of it.
I accidentally chose first option and lots of Chinese and speaker made a testing noise and then later it stopped and waited for USB input. Getting back to same menu, I chose last option and got out.
Now my YouTube app can't play movies correctly but keeps cutting out on audio and video. But watching movies on YouTube on Chrome is fine.
Any suggestions?
Saulosi
8 Feb 16#662
Anybody get stuck with a case that they want to sell on??
Opening post
******EDIT: YOU NEED TO TAKE THE BACK OFF THE PHONE AND REMOVE THE PLASTIC FILM COVERING THE BATTERY TERMINALS BEFORE POWERING THE PHONE UP. IF NOT, YOU WILL THINK YOU HAVE THE DREADED DEAD ON ARRIVAL!!*******
5.0 inch DOOGEE X5 Pro Android 5.1 4G Smartphone MTK6735 64bit Quad Core 2GB RAM 16GB ROM OTG OTA Bluetooth 4.0
Main Features:
Display: 5.0 inch IPS HD Screen
CPU: MTK6735 Quad Core
System: Android 5.1
RAM + ROM: 2GB RAM + 16GB ROM
Available Memory: 12GB
Talk Time: 680minutes
Standby Time: 72Hour
Camera: Back camera 5.0MP (SW8.0MP) + front camera 2.0MP (SW5.0MP)
Bluetooth: 4.0
GPS: GPS/AGPS
OTG: Yes
OTA: Yes
SIM Card: Dual SIM dual standby,dual Micro SIM
Network:
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/900/1800/2100/2600MHz
I have no way to send a private message for bellboys to amend. So apologies by adding the PayPal info directly...
How to avoid PayPal conversion fee
When it comes to foreign transactions, PayPal defaults to use itself for converting rates in UK Sterling after adding a margin to their conversion rate.
Not only does it hide the "Not To Convert" option well, it also gives a false illusion that one may change the option when reaching PayPal's payment landing page. Even their customer feedback form has been made so difficult to submit any problem with screenshots. Their reply is equally pathetic that one has to start over again as they do not appear to even read the screenshots, as if the problem were just user error!
To avoid their conversion rate (eg, if you have Halifax Clarity card that does not add their own conversion margin), you must set it up first by going to :
https://www.paypal.com/uk/cgi-bin/webscr?cmd=_profile-merchant-pull-funding&buyer_hub
It lists all credit cards on record. Click the "Conversion Options" for the credit card in question.
Select "Bill me in the currency listed on the seller's invoice"
click Submit
Logout
Now you can shop online without paying extra to PayPal. In the PayPal payment landing page, "Pay With" now shows $XX.YY USD, instead of a £ amount.
- vox123
>>>>>
No GB codes / signup promos will work with a single/multiple
cart purchase as the api for the store on GB changes the $
paid to the "real" price if you try.. so don't bother ;-)
6.3% TCB still works on all GB online orders that start with
the letter W
- 008
Top comments
I'm sure I heard her mention something about the Doogee style.
PROS
Superfast with the right type of launcher(Nova)
Excellent specs for the money
Very cheap replacement parts
Excellent video playback quality(only 720p, but looks much better).
Loud speakers.
Excellent GPS signal
Tried 4 different networks, all work perfectly fine with good signal.
Bright torch
Latest software updates.
Dual sim works brilliantly well
CONS
Camera is awful, not worth sharing pics from this phone.
Touch isn't as precise as some of the more recognised brands (may just be my handset)
Poor battery quality/life (replacement batteries are very cheap if main one fails)
Very little to no phone support from manufacturer
Speaker quality is not the greatest and some settings give poor sound(again could be my handset only)
Standard keyboard not for fast typists.
Small selection of specialised phone accessories(covers, protectors, etc.)
Very generic looking.
Telling your friends you have a doogee will always get sniggers from some quarters until they see the video quality.
No warranty
Overall I'm happy with my phone. It's got everything I want and I don't use social media so pictures are not important for me. I have one sim for calls and the Christmas package sim from EE for data. Works a treat.
I'd recommend it for anyone who prefers substance over style.
All comments (854)
I'm sure I heard her mention something about the Doogee style.
Which is weird.
Bargain - have some heat
Apart from the camera, its that good I sold my Note 3 and use the X5 instead
Will be ordering another at this price
Thanks OP
Whoops didn't know that will keep fingers crossed
http://www.gearbest.com/cell-phones/pp_261574.html
Hoping this one will work right 1st time
If so my nexus 4 lives another day.
Love that micro SD slot tho. And at the price would probably take a punt on this over say the nexus 5x.
Thanks OP, I don't need one but if I did I'd be all over this :smirk:
Used a credit card / Master card. Says $56.96 not sure how much it converts to!
Hope it would be <£40
Did you go PayPal? If not you may get a currency conversion fee taken off you by the bank...
http://www.moneysavingexpert.com/travel/cheap-travel-money
Wait for the import duty now haha
There is no doubt there are better quality phones available, but for myself, the quality/cost value, is freaking unbelievable.
PROS
Superfast with the right type of launcher(Nova)
Excellent specs for the money
Very cheap replacement parts
Excellent video playback quality(only 720p, but looks much better).
Loud speakers.
Excellent GPS signal
Tried 4 different networks, all work perfectly fine with good signal.
Bright torch
Latest software updates.
Dual sim works brilliantly well
CONS
Camera is awful, not worth sharing pics from this phone.
Touch isn't as precise as some of the more recognised brands (may just be my handset)
Poor battery quality/life (replacement batteries are very cheap if main one fails)
Very little to no phone support from manufacturer
Speaker quality is not the greatest and some settings give poor sound(again could be my handset only)
Standard keyboard not for fast typists.
Small selection of specialised phone accessories(covers, protectors, etc.)
Very generic looking.
Telling your friends you have a doogee will always get sniggers from some quarters until they see the video quality.
No warranty
Overall I'm happy with my phone. It's got everything I want and I don't use social media so pictures are not important for me. I have one sim for calls and the Christmas package sim from EE for data. Works a treat.
I'd recommend it for anyone who prefers substance over style.
I paid £50 delivered and all the people complaining need to get a grip and remember you are paying less than £40 in some cases for this phone. You are not buying an iphone 6s 128gb!
I too initially found the touch sensitivity somewhat jerky / non responsive but have put that down to the factory fitted screen protector, once removed and replaced with the glass protector linked above its as smooth as silk.
Didn't need one but ordered anyway.......thanks to HUKD!!!!
Heated
Doogee has already released the successor to the X5 the X6/X6 Pro which is basically the same phone in a nicer looking shell.
Also if the X6 is too rich for your blood they also make the X3 which costs just over £30.
Doogee also make the Homtom HT3 which is similar (1G/8G) but with a bigger 3,000mAh battery still for under £40.
I was surprised with how good it was at the thing people use their phones the least for today, phone calls, really clear and loud, brilliant on speaker as well.
I am a little befuddled over this style thing though, how much extra "style" does a iphone6 have over this? From what I can see, round corners.... and that's it, stick them in a case where you can't see the apple logo and they look the same.
As for GPS, MTK has improved considerably but still doesn't compare to Snapdragon processors (my K3 Note picks up about 12 satellites [35secs lock] while my wife's Vibe Shot picks up about 25 [<5secs lock]).
Thanks OP. Perfect birthday present for my grand daughter
Having just paid £499 for a Chinese made iPhone I now understand how Apple have over $150 Billion stashed offshore!
I think I might have messed my battery up by removing it every so often to change the sims. I've ordered a new one for 3 quid. Still waiting for it as it's from China.
One other thing I've reached speeds of 40mbps+ using EE. Tested this using ookla's speed test.
Yes, the camera is poor, but I don't have much use for that feature. The phone has all the current UK 3G and 4G frequency bands, including the 800Mhz band that was referred to in this thread.
I'm genuinely impressed with this phone for the money.
On the other hand, my favourite phone ever is the budget ZTE/Orange San Fran from around 5-6 years ago. Cost me £99 and it took an absolute hammering... dropped god knows how many times only to survive... almost succumbed to me smashing a pint of beer down on it assuming it was a beer mat - but even then I managed to fixed it with a cheap screen replacement from eBay! It also had an amazing active modding community... one thing I really miss with my current Honor 7 which has virtually none :disappointed:
cheers
I still ordered this as a spare, but I'd never go back to a basic camera after using the sony. The comment about shopitise etc. earlier is interesting as this doogee has 2 SIM slots to use!
From: http://www.doogeemobile.com/doogee-x5-pro.html:smirk:
or just the standard flat way
Anyone here who has the X5 Pro installed a custom ROM?
1. does it have LED notification light? just googled this phone and a few users mentioned there is no notification light. It's a fundamental feature a smartphone should have and it's a big deal breaker for me if it doesn't have one.
2. does it support 64Gb card though it says 32Gb extended?
well DooGee is a brand isn't it?
I didn't realise it was weird?
Ain't that normal.........................well fairly normal perhaps?
Also, I don't want to use Google's version of Android (long time Windows Phone user). Can CyanogenOS be flashed on to this?
Final question - is it compatible with all the usual LTE bands?
Many thanks
Sceen is not gorilla glass (mine got scratched whilst waiting for the screen protector referenced above (couldnt find screen protector or battery on ebay!)
Dropped mine a couple of times (not onto concrete luckily) and its still working fine.
No Led notification - & annoyingly when you put it on charge there is nothing to tell you its charging nor when it is complete (spoiled by having a samsung!)
A really big thank you to vox123 for the paypal tip - have been being ripped off by them for a long time & never knew you could change (have an old Zero card which has no exchange rate charge).
When I bought my x5p I selected billing in GBP on gearbest and got pretty much the market rate - came through on paypal as Gbp as well
Just brilliant bit of kit for the Spec V Money..
Cannot think of any reason why anyone would want to use any model of Crapple iBone
when you can get one of these for less than $50!
Use "Standard Delivery" [GB Express] option + insurance [$2.10] if you are in UK ordering it, phone will be
sent as a gift, but unlike the "Expedited" option, you can still claim if it gets damaged or lost or they send an electric car instead..
Be careful, she might want to suck out your brains... :confused:
The most obvious fault with this phone is that it's got hardware buttons that are both outdated and the wrong way around. Google ditched the menu key in 2012 and now hardly any modern apps will make use of it. So that button on the bottom left is utterly useless 99% of the time and you'll end up having to hold down the home button to bring up the recent task list instead.
The phone might be also vulnerable to at least version 2.0 of the Stagefright exploit. You'll never receive an update to fix the vulnerabilities either.
The phone is running a modified version of Android 5.1 (don't mistake it for 5.1.1) and the cameras are very poor. Videos are blurry and the colours look washed out.
Personally I wouldn't spend £40 on this phone.
Nearly bought one over eBay at Xmas for a lot more than £40
What do people expect for £40
Bargain and heat added
Less your TCB [tracks in minutes now!] amount and it is..
Only based on our previous single/WL purchases John, so do not worry! The expatiated ones hit the
birmingham or milton warehouse hubs prior to shipping to UK addresses, you will get yours
3-4 working days earlier, that is all.. plus "sometimes" they get scoped from the barcode scans
in customs.. not very often as the item is $1.54-75[ish[ from the total gift value anyway..
They are looking for $100 imports that are clearly worth $1000 plus and are dilibertly avoiding
paying UK import tax on the value and the sale ;-)
Nope, still live but now into "limited stock" as just ordered another..
Shut your browser, run ccleaner to get rid of all your hidden browser crap/cookies/blah
and turn your home dsl off and on again.. wait a few minutes and then go to the order
page NOT logged into GB.. add to cart, open a new tab, login to your GB account, then
go back to the cart tab, click checkout NOT paypal button and then use paypal / whatever
to pay for it..
Don't say I (and many others) didn't warn you...
That besause was misprice ?
Will check my credit card bank tommorow
Showing as your purchase on your receipt from GB in GBP???
Can you recommend a cheap phone good for that?
Its purpose will only be for development - not for actual use.
At least, this was the case for my umi iron Chinatown phone
Not only for this phone, but in every smartphone.
One lost smartphone with open gmail and facebook (besause you want instant messages, yes) will give so much info to somebody.
Forgot to say that screen locks app can be brocken from experienced people.
I can say the phone is great and i paid more than the current price. It also runs kodi very well for when i am away from home.
Prices of the phones can vary depending on their age and condition. As you're looking for a phone to do dev work on though then you could get a cheap second hand one from eBay or Gumtree.
Check on XDA to see how well a phone is supported by the community. If you see a lot of custom 5.1.1 and 6.x ROM's then it's probably a decent buy.
It's a little disheartening as a developer to see that so many people would knowingly buy a phone that has critical vulnerabilities. And one guy even confirmed that this phone has an app pre-installed that can steal your info and that you can't easily remove it.
That's why they call it the Dod-gee.
You can download an app called Stagefright detector from the PlayStore if you're paranoid and mine shows as completely safe.
The "app lock" wasn't reported by me. I mentioned other issues that this device has and was then asked about phones that are developer friendly.
http://www.hotukdeals.com/deals/kmashi-force-k2-car-jump-starter-8000mah-mobile-power-bank-25-54-gearbest-2370763?p=27076234
https://uk.trustpilot.com/review/gearbest.com
(also look at this:
18th November 2015
Dear Trustpilot users,
This is a notification to inform you that our proprietary software has discovered a large number of fake reviews on this domain. Consequently, we have investigated all reviews connected to this domain and have removed several hundreds of reviews from the domain. Manipulation of reviews is a great threat to both consumers and businesses. We will continue to fight attempts to manipulate reviews to safeguard the integrity of Trustpilot, and we will share information about such severe and coordinated attempts with our users. Please refer to our blog post to read more about our latest initiatives to combat fake reviews.
)
specially negative reviews, such as this one:
Terrible practice, EU Warehouse it untrue, Faulty items is your problem, not theirs.
If you buy from Gearbest, here are three facts that you should know.
1. If you receive the wrong item, or worse, Dead On Arrival, you will only get a Gearbest voucher for 50% of the item value. Paypal loophole allows them to ask you to send it to China or accept their voucher.
The voucher item may be faulty also.
2. Their support is non existent when you have any problem. Very hard to get a reply from them, if you ever do.
3. Their EU Warehouse isn't real, item will take a long time to arrive, and they are avoiding paying EU tax. (When a company is avoiding paying tax that you have already paid for them, then you really should avoid.)
I bought an item from them and it was faulty on arrival. Sent it back, but their address was non existent and the item lost on China. Lost my money and also item. Paypal loophole allow them to do this, as from Paypal point of view, since they did not receive the item, they are not liable to refund the money.
GearBest cannot be trusted.
I ordered a 300 USD smartphone that I never received.
Here follows what they answer me.
Really unfair trading practices.
It seems that, for gearbest, you are responsible of the delivery :-)
Looking at forums shows me that I am not the only one having problems with gearbest.com.
If you want to see more : bellot.asia
Best regards,
Patrick Bellot
------ Answer from gearbest.com -----------------------------------
Unfortunately it appears that your order has been lost on the way.
After reviewing your order, we found out you haven't purchased any insurance during the check-out.
We will still do our best to help you.
As the policy of our company, we offer you 3 options:
1)Refund 30% of the product to your wallet for your future purchase
The product value is $298.53, we can refund $90 back to your wallet.
2) 20% refund to your credit card or Paypal
In that case we refund $298.53, we can refund $60 back to you.
3) Reship the order
We can reship the order. For this, please kindly send us 50 % of the order value so that we can arrange the shipment.
Anybody having more luck now (rather than completed an order some time ago?)
GearBest don't like it.
crap
How otherwise developers will survive with free apps or apps cost $0.10 ;;;
(Come on, stop being ruled by fear!)
A: There is no (DX) EU Warehouse, we send EU Direct goods from world factory to EU (27 countries), and have cooperation with Post NL to make faster delivery. All (DX) orders are shipped from China, not Europe.
http://cs.dx.com/FAQ/Detail/402
Battery Notifier BT Free. Gives on-screen percentage of charge while charging.
NoLED gives on-screen notification of missed calls/messages
glad I ordered it last night then.
Absolutely staggering value. £600 for an iphone? Hmmm, old steve must be laughing his rocks off up there......
Meant chargeback
http://www.moneysavingexpert.com/shopping/visa-mastercard-chargeback
"Thank you very much for your recent order on Gearbest.com.
We are sorry for not sending you order out and bother you.
This is for the item: DOOGEE X5 Pro 5.0 inch Android 5.1 4G Smartphone
The item your ordered is a very hot sale.
Unfortunately,the demand for it exceeds our stocks.
Due to this, we have urged the manufactor to send us more products to meet the demand.
However, we are told that we can have it in stock in 2 weeks if no delays.
Please kindly note that there may be a delay by Chinese Spring Festival,for the shippers have a holiday at least 7 working days.
That's to say, your order may be sent out after Chinese Spring Festival holiday."
Hope for some.
2.Cancel your order and refund on your original account.
Obviously they didn't take into account the HotUKDeals effect.
http://www.gearbest.com/cell-phones/pp_218483.html?wid=3
Room 201,2rd Floor,Building 8
Zhongxin Industrial City
Chuangye Road
SHENZHEN
GUANGDONG
518054
China, People's Republic
This is their address and interestingly related to some other chines companies.
and u found out it was shipped ?
http://www.gearbest.com/cell-phones/pp_141992.html
The inferior bit, smaller screen, older OS, not 4g, lower resolution and smaller capacity battery however on the positive side it has a 8 core cpu at 1.4ghz! and a quad core mali-450 at 600mhz delivering over twice as much gpu performance as the X5 pro and almost 4x the gpu performance of the standard x5 (9 gflops vs 35.8 gflops). Very powerful mobile for games and emulators etc. Also the camera is better at 8 megapixels. Also a more pocket friendly size. Still has dual sims and a micro SD slot for upto 64GB cards. Ridiculously cheap for a 8 core cpu.
I'll be pleased if they ship it . Eejits.
To me both are/were fantastic bargains.
2016-01-15 12:45:00United Kingdom, Received, Hayes Sorting Centre
2016-01-15 12:45:00United Kingdom, Received, Hayes Sorting Centre undefined
2016-01-14 11:28:00Parcel is leaving Hong Kong Airport - OWEHK0113UPS, Parcel Leaving Port, Hong Kong Airport undefined
2016-01-13 10:03:00Parcel departure in OWE HongKong Sorting Centre, Parcel Departure, OWE HongKong Sorting Centre undefined
2016-01-12 00:00:00Manfiest Generate, Parcel Data received undefined
Don't forget to take the protective tab off the battery. :smile:
It does work. Play around with it later, but Quidco Talktalk sim is now in.
All in all a great deal, both phone and sim.
Thanks again OP and best of luck to all purchasers.
Over and out (unless I have issues).
Pretty happy with that,a few people have said it feels cheap/plasticky?? but it feels ok to be honest
cheers
Thanks for any updates.
just setting it up. looks decent. screen is a fingerprint magnet
Compared to my previous moto g 1 - nice improvement for £37.
I will not be impressed if Zohair Patel gets my £37.
Kind Regards
Z.Patel
Thanks
I checked the prices for the X6 Pro and AliExpress has it for £66.38 and GearBest for £65.42. However, I never believe those prices as they do not take into consideration the conversion rate that PayPal uses and I don't have a credit/debit card that offers fee/commission free conversions.
EDIT
I'm sure AliExpress wanted a delivery charge as well.
http://www.doogeemobile.com/doogee-x6-pro.html
That chipset is normally 1gb memory and 8gb storage. It is the 6582 that offers the same performance with 2gb memory and 16gb storage.
Either way the gpu in the 6580/6582 is about 9 gflops performance but the x5 pro has the later mali gpu which delivers 17 gflops almost twice the power.
I have the 6582 processor in a tablet which runs at 1.5ghz instead of the standard 1.3ghz and that is the only reason it is any faster unless I am running something that benefits from the 2gb memory.
The x5 pro seems better to me.
Gearbest details specs mentioning Mediatek 6735 not 6580.
Also, noticed:
Dual band wifi, 3000mah battery.
Price 65.42pounds(HKwarehouse).
Also note the battery comment, stated 2400mah battery but only tested at 2000mah or 1900mah capacity so that 3000mah battery is probably a true 2400mah battery or similar.
If it is a 6580 then it is a downgrade over the x5 pro and if its not it sounds to be pretty damn similar to the x5 pro. It won't be the 6735 I'm sure it will be the reduced performance 6735m like the x5 pro which is still a great performance chip but the 6735 is a fair bit faster as it runs its cpu cores at 1.3ghz instead of 1ghz. If they actually put a 6735 in that would be a worthy upgrade.
Similar to android running with intel cpu's the benefits of 64bit are only available when the apk contains arm 64bit code or uses something like java and the phone's firmware contains a 64bit optimised java engine. The main benefit over intel cpu's is it doesn't have to emulate 32bit arm it has that functionality at a hardware level too. So the antutu score doesn't represent all apps that may have superior speed on a 64bit arm device. 19,200 antutu is pretty weak though and easily beaten I think by the standard x5. I think mine was 22,000 approx. but then the x5 runs its cores at 1.3ghz where as the x5 pro is only 1ghz and while running 32bit code no real benefit.
"We will arrange the shipment soon and send the order to the address in a few days."
Apparently back in stock and they are processing the order, we will see!
Dodgy or what? What are my options? Help.
Anyone had similar experiences? I find this behaviour very off putting and dodgy.
Will update as/when that changes
And instead of cancelling all orders in one go they are just going to cancel the orders one at a time over a period of time and then use the excuse that it was done by accident but if you wish to reorder (at full price) we will send you one when it comes back in stock ie. once all other orders for the cheap price have been cancelled.
I could be wrong but going by the comments on here they have already cancelled a few orders.
Also has anyone had theirs cancelled unexpectedly that also ordered the case and screen protector? If so did the cancel it all or just the phone and ship the other parts?
They also mention I can reorder (at a higher price - of course).
****.
The best part is look at the response I got when I asked what was going on:
Thank you very much for your reply.
I didn't know doogee made trench coats - there must be some way to get our money back for all these stupid cases we are going to end up with.
Reply today , Guess what , no stock
Been asked to wait or choose another item
I jumped on this deal quite early as well
Ill give them another 2 weeks then open a paypal dispute
Told me that they expect to ship phone on 31st Jan but awaiting stock. Will wait see what happens. Maybe it'll be a cancellation email in a week or so
http://www.aliexpress.com/item/New-Arrival-For-DOOGEE-X5-X5-PRO-Leather-Case-Cover-For-DOOGEE-X5-X5-PRO-in/32478530384.html
Not the end of the world if I don't get the phone only cost me about £1.70, a bit more expensive now thanks to the pounds declining value.
Just Curious to know but for those that just got a shipping email did any of you pay extra for insurance?
Or would this be another way of them getting out of the deal ie. we posted the phone to you but it must have got lost in the post!!.
Some people have reported that their phone came via Yodel and they had theirs in a matter of days, as opposed to weeks that is often the case when buying from the likes of GearBest or BangGood.
http://www.oneworldexpress.com/home-mobile-device/
Hope that helps someone :smiley:
£40.34.... Odd!!!
This is an update about following item:
We are sorry to let you know that we cannot ship it at this time
remain items
sku*quantity:145399001 * 1,PB0110201 * 1,
In order to resolve this issue : we would like to offer you the following options:
Option 1: Refund the unavailable item to your GB Wallet (store credit)
We will refund the unavailable item price and exceptionally reward you with extra points (e.g. If your item is 1usd = 5 points , 3usd=3*5 points => get 15 points etc).
You can use both your wallet and points to purchase your future products.
For more information about your wallet click here : http://www.gearbest.com/m-article.htm?id=111
For more information about points click here: http://www.gearbest.com/about/about-points.html
Option 2: Exchange for product(s) of equivalent value.
In this case, please kindly give us the product link (url) you would like to order instead. Please indicate the size/color too if applicable.
If there is any price difference, we will either ask you to pay it or we will refund the balance if any.
Could you please let us know your preferred option?(Please choose only one)
Please reply us within 5 business days .
We look forward to hearing from you soon.
Thank you for your understanding and collaboration.
Best Regards
gearbest Customer Service this is the e-mail i just got,no option now to wait for the phone to come back in stock,so it looks like no phones coming to me,i also let them know i had ordered cases and a spare battery which they have already sent out to me.
One thing is for sure though, I'm not taking store credit - either they send me a white one or I want a full refund to my credit card.
Not even now offering a refund makes this all even worse, how come a refund was available originally, but not now?
http://www.hotukdeals.com/deals/doogee-x6-pro-5-5-hd-screen-2gb-ram-16gb-rom-andoid-5-1-3000mah-battery-4g-smartphone-2381629
Store credit my ar$e. They're on the New Year wine a bit early, I reckon.
cheeky ...
However, if you threaten to put a curse on them, their family or their business - they usually manage to immediately fix the problem (and, in most cases, usually leave you in a far better position than you were expecting - for example, by sending you a $100 phone as a replacement for a $50 one)
This is one of the major benefits of dealing with people who are still inherently superstitious (but, please don't abuse this technique - remember the law of Karma....)
HTH :smiley:
They shipped the case I ordered at the same time as i ordered the phone but now they can't supply the phone.
I've gave 2 options right back to them:
1. Send me a white one instead for the same price
2. Full refund back to PayPal for the phone AND case
Or else I will open a PayPal dispute case.
i dont know why they cant send it when clearly above have it £59.63 and it is in stock
How blatantly they lie ! Cynical company, just got everybody excited with a silly price, got their emails and data to spam them, and holding onto their monies in the GB wallet compulsorily. A refined form of scam, I would say. And selling cases in the bargain, which is no use to all those not getting their phone.
Added stress is the bother of getting a refund from Paypal and credit card companies !
But since sending them the message I'm now having second thoughts... I'm not even sure if I want the phone in white now, not from them anyway especially if I have to wait for another month and hope that it comes.
I've been watching and reading and was hoping to buy another phone (for the same price).
Hopefully something similar will come along and soon.
Fingers crossed for all those let down and let down badly.
http://www.kimovil.com
they have suggestions on handling these Chinese retailers.
I saw one suggestion which was to video unboxing of received item with a handwritten card of Date, identifying info eg order ID etc
as a precaution just in case.
All I can suggest, don't allow yourselves to get wound up over it;
its just not worth it. There is a
language, cultural, ethics barrier.
So says someone trying not to be hypocrite here.
Second email just now (3 weeks later) saying I can have credit points or exchange for another item.No offer of money refund.
Think i'll be processing a claim through Paypal.
Thank you for your message.
We gave a wrong information to you for this ticket.
We would like to extend our apologies for this inconvenience.
Actually, it will be restocked after Chinese Spring Festival, you can check our previous ticket which is correct information.
Can you wait 15-30 days more or just get a refund?
We look forward to hearing from you and will do our very best to assist you.
You couldn't make this up! Really fed up with them and not sure what to do now as I received the pouch yesterday but still need a phone...
What an absolute joke of a company.
I think i'll just push them for a full refund because waiting for another 30 days would we not be running out of time to file a dispute case through paypal if they do another u-turn and say again that they can't supply the phone, which as far as ii remember i think we have only 45 days after paying for the item to open a case with paypal.
Just wondering if this is another one of their games to keep our money without providing the phone!!
I agree completely with DJ888. We'll lose our right to claim via Paypal if we hold on then we are completely screwed. Time for a refund.
Wont be ordering with these people again.
Please allow 7to 25 working days for the transaction to appear in your credit card account.
This delay entirely depends on your credit card and its intermediaries.
Please kindly contact your Credit Company company any queries regarding the refund after the timeframe stated above.
Thank you for patience and understanding.
may we should get this phone have a wee look at the postage llol
http://www.ebay.co.uk/itm/Portable-Power-Bank-4G-LTE-FDD-Router-150Mbps-w-Dual-Sim-Card-Slots-RJ45-Port-/181755918541?hash=item2a517f38cd:g:B1MAAOSwrklVYswn
It's not ideal but I'm in no immediate need of the phone, so I'm willing to wait.
It's going to end very badly for some people. There's no smoke without fire.
Taking the loss on the cases and know to never order from this company again what a joke. Some items have come through fine but can't deal with this lottery of am I going to have alot of hassle after each order.
Ebay has these at £70, might just pay the extra since the phone does actually look pretty good.
Update: Just talked to guy from PayPal excellent service, offered to refund the cases immediately after I explained that I would have refused order for delivery if I wasn't under assumption the phones would be delivered. He said since it's such a small amount he'll just refund the amount immediately rather than waiting 10 days (it was separate purchase in PayPal).
For the phone he said give it 10 days, if seller doesn't respond auto refund. If they do upload the ticket information and they'll likely refund it anyway but need to give the seller a chance to respond.
They dont have the stock anyway
Ill just have my money back and move on
Thank you for your recent order at Gearbest.com
This is an update about following item:
We are sorry to let you know that we cannot ship it at this time.
In order to resolve this issue : we would like to offer you the following options:
Option 1: Refund the unavailable item to your GB Wallet (store credit)
Option 2: Exchange for product(s) of equivalent value.
You know what though? I don't trust any deal from that part of the world anyway. Thats why I paid with a method that would make refunds easy, to save messing about with the seller. If I don't get the phone its no big deal, it was a luxury not a necessity. If I NEEDED a phone I'd have got one in the UK, there have been a few recently cheaper than this. This was a bargain for the spec, and I'd rather receive it, but its not going to cause any major problems if I don't. If you want a prompt service from a retailer that treats you well then you pay more, if you want bargain basement prices from someone that has tiny margins and operates on the other side of the world you take a chance.
Other companies on the Internet make the same mistake with sales but send out cancellations, not try to sell their customers 3 different stories over the course of 3 weeks. If you made an order and are giving them another chance all the best to you with your realistic expectations lol.
If it's not anger, hopefully you get over whatever emotion caused you to write a series of angry remarks in a babbling, poorly formatted block of text and either realise that a) it's not stupid to have realistic service expectations when you consider another order from a similar Chinese establishment or b) never order from a Chinese website again.
I think I'll maybe wait a day to see if anything else happens and then request a refund via paypal. Don't like the fact they have deleted part of the comment history.
Incidentally mine has now left HK airport, so it looks like my gamble paid off.
They have refunded my funds and sent me confirmation message of this.
TBH, for me, it hasn't be that bad of an experience in terms of CS.
I will NOT be dealing with them again or any of there alias.
Dear Andrew,
Thank you for contacting Gearbest. We are very sorry for any inconvenience and the late reply.
Unfortunately, this order is not ready yet. The item your ordered is a hot sale and there have been significant supply issues with the manufacturer.We are as disappointed as you and feel let down by the manufacturer. We wish to apologize unreservedly for this situation.
We are very sorry that this product in black color is not in stock now, but the white color is in stock now.
Could you please tell us whether we can change the color for you?
We will arrange the shipment as soon as possible.
Once again, we sincerely apologize for any inconvenience that may have been caused and we look forward to hearing from you.
Thanks for your understanding in this matter.
Best Regards,
Bess
Gearbest Customer Service
http://www.gearbest.com/
Andrew Reid At :02/01/2016 07:07:42 UTC
Yes the white one will be fine to send to me. Thanks.
Thank you for your feedback.
We are arranging the PayPal refund of USD54.30 now.
Please allow 3-5 working days for the transaction to appear in your account depending how the item was paid (e.g.Paypal balance,credit/debit or checking account).
Then you will be able view the status of your refund in your Account History.
> Log in to your PayPal account.
>Click History
Please contact Paypal for any queries regarding the refund after the timeframe stated above.
Thank you for patience and understanding.
Best Regards
Gearbest Customer Servive
http://www.gearbest.com/ Then i got this e-mail 30 minutes later.
Dhgate has this item in stock around $65, if anyone interested. How are they? Any pointers and caveats?
Your text here
Tracking of mobile mentions it left HK airport.
Found Poundland 2metre USB cable that seems to work well. Tested it with Ampere and mentions 1770mA going through. Bought two more to try. Really like long USB cables.
I'm sure there will be another deal on this phone looking at the previous threads on hukd. That's my advice.
Can't believe it's been more than 3 weeks since I ordered, I'm going to give them a few more days then file a claim with my credit card company.
Their reply >>>>>
" Thank you very much for placing your order with us.
We expect the item to be back 15 to 30 working days and we will ship your item on the same day after the quality check.
Please kindly check that if the order will not be shipped out after 30 business days, please contact us and we will do our best to help you .
If there is more information, we will update for you as soon as possible.
This ticket would be closed first.If you have any further question, please feel free to contact us and submit a new ticket.
How to contact us:
Please send message to our support center http://support.gearbest.com/ and choose the correct question type.
Thank you for your understanding."
It's taken a long time on an aeroplane to get from Hong Kong as it left on the 30th January and has just arrived in the UK this morning (according to the tracking report).
They don't have the white in stock either plus give them another week and we will all get another message from them with another excuse. And I'm just anxious to know what they come up with next.
Maybe they'll tell us the phone factory has burned down or been flooded!
Or maybe they'll tell us that their country has been invaded by by little green Aliens!
This is a great phone for the money and if there is a better one (pound for pound), please advise.
I so wish I had bought two and keep watching for updates.
Enjoy it when you get it.
I'll let you know once I get it
2016-02-03 12:00:00HAYES SERVICE CENTRE, Parcel data received awaiting coll. undefined
2016-02-03 10:55:00United Kingdom, Received, Hayes Sorting Centre undefined
2016-01-30 21:10:00Parcel is leaving Hong Kong Airport - , Parcel Leaving Port, Hong Kong Airport undefined
2016-01-30 11:08:00Parcel departure in OWE HongKong Sorting Centre, Parcel Departure, OWE HongKong Sorting Centre undefined
2016-01-27 00:00:00Manfiest Generate, Parcel Data received undefined
Did anyone get hit by customs/VAT?
That should then take you to 17track.net where you paste your tracking code into the white box and then select 'Track' (a number 1 will appear to show in the box with the magnifying glass). The report you get will indicate the courier.
EDITED - Other posters who have quoted the original text may need to edit their posts.
Looked for info online but it's a bit confusing!
Will not power up, and it draws 0.07 amps when connected to charger, and stays dead.
Ho hum.
It is now charging, yay!
Thanks Saulosi.
For all those who have or are getting their phone, make sure you carry out a software update over wi-fi. That should help with any 'compatibility' issues with Google Play Store.
Gonna fire it up and see!
edit: Had the same thing with the label on the battery. For anyone struggling to remove the cover, just pull it off from a corner.
TUrned it on, very impressed so far. Boot time was very fast compared to my Xperia, and it's running 5.1. Intention is to use this as a backup phone and on holiday, but i think i would be happy to use this is a primary phone if the camera were a little better (it's not bad though!)
Have you tried rebooting the phone?
Or you can keep an eye on things to make sure that the phone isn't using up your data allowance or you're paying for data usage.
Anybody else in the same boat as me?
Trying to setup. Very impressed with service from Gearbest despite delay and esp their hols coming and their use of Yodel which I didn't expect. Got my case too.
They sent mine out yesterday, but told me they would have to use normal registered mail 10-25 days instead of the EMS 7-10 days I'd selected.
No malware according to Malwarebytes and it seems to be uptodate with vulnerabilities I tested for. Boo Motorola.
Saturday, February 06, 2016 Location Time Piece
12 Processed at EAST MIDLANDS - UK EAST MIDLANDS - UK 04:30
1 Piece
11 Arrived at Sort Facility EAST MIDLANDS - UK EAST MIDLANDS - UK 03:59
1 Piece
10 Customs status updated EAST MIDLANDS - UK 02:51
9 Departed Facility in LEIPZIG - GERMANY LEIPZIG - GERMANY 02:50
1 Piece
Friday, February 05, 2016 Location Time Piece
8 Shipment on hold LEIPZIG - GERMANY 09:22
7 Processed at LEIPZIG - GERMANY LEIPZIG - GERMANY 04:32
1 Piece
6 Arrived at Sort Facility LEIPZIG - GERMANY LEIPZIG - GERMANY 02:22
1 Piece
Thursday, February 04, 2016 Location Time Piece
5 Departed Facility in HONG KONG - HONG KONG HONG KONG - HONG KONG
4 Processed at HONG KONG - HONG KONG HONG KONG - HONG KONG 17:56
1 Piece
3 Arrived at Sort Facility HONG KONG - HONG KONG HONG KONG - HONG KONG 12:11
1 Piece
2 Processed at HONG KONG - HONG KONG HONG KONG - HONG KONG 11:26
1 Piece
1 Shipment picked up
1. Capacitative buttons are the other way round compared to my Motorola E 2015.
2. ES File Explorer Pro gets ghost duplicate SDCard notifications. Switched that setting off from within app.
3. Killing apps eg Easy App Switcher, GSam Battery Pro really kills the app and their notification entries disappears or their Quick Icon disappears.
4. Accessibility Services keeps forgetting that I turned it on for Greenify and Easy App Switcher. Scratching head here.
5. Swiping notifications away is opposite direction for me.
But it took my 64GB microSD and reformatted it by itself. Seems to work so far.
Anyone else experienced this?
I accidentally chose first option and lots of Chinese and speaker made a testing noise and then later it stopped and waited for USB input. Getting back to same menu, I chose last option and got out.
Now my YouTube app can't play movies correctly but keeps cutting out on audio and video. But watching movies on YouTube on Chrome is fine.
Any suggestions?