Might not be very discreet though :confused:

Welcome ladies and gents to the first round of HUKD misprice bingo 2016.


Good luck q

Ive never ordered so many batteries

This comment lol.
I made 2 orders one for me one for my daughter as we can't afford to shop there normally even at half price. We were really looking forward to having nice underwear. I won't order again if this isn't honoured. So let down

So you never shopped at Ann summers and are threatening to never shop with them again?
Good one dood.

Ironically, they can shove all further orders UP THEIR @R$E !

Nope I'm still waiting!

Has everyone had their refund yet? Iv still not had mine

Didn't someone say they changed their terms and conditions after the orders were made? Before didn't they say what most retailers say in that the order is accepted after payment is made?

Email from Ann Summers

Hello,
In response to feedback we have received following our recent online error, we would like to sincerely apologise for the inconvenience and disappointment this has caused.
We have investigated the problem and are currently working hard to ensure this technical issue does not happen again. We value you as a customer and it is never our intention to leave you unsatisfied.
We have consulted with Trading Standards, and in line with our terms and conditions, we will not be processing the orders which were made during this promotional error.
Your custom is incredibly important to us and we understand that on this occasion we have let you down.
Love, AS x

Just had a new email, saying they spoke to trading standards and still my processing order

Hello,

In response to feedback we have received following our recent online error, we would like to sincerely apologise for the inconvenience and disappointment this has caused.

We have investigated the problem and are currently working hard to ensure this technical issue does not happen again. We value you as a customer and it is never our intention to leave you unsatisfied.

We have consulted with Trading Standards, and in line with our terms and conditions, we will not be processing the orders which were made during this promotional error.

Your custom is incredibly important to us and we understand that on this occasion we have let you down.

Love, AS x

Just had this in a email

Hello,

In response to feedback we have received following our recent online error, we would like to sincerely apologise for the inconvenience and disappointment this has caused.

We have investigated the problem and are currently working hard to ensure this technical issue does not happen again. We value you as a customer and it is never our intention to leave you unsatisfied.

We have consulted with Trading Standards, and in line with our terms and conditions, we will not be processing the orders which were made during this promotional error.

Your custom is incredibly important to us and we understand that on this occasion we have let you down.

Love, AS x

Refund and apology email just arrived too. I'm guessing that first email didn't go over too well.

All PayPal refunds arrived :disappointed:

had refund :disappointed:

First PayPal refund arrived, grrrr

Thanks guys this thread is hilarious made my morning coffee reading through some comments.

Same heard nothing yet.

No email and no refund as yet

Anyone else NOT had a cancellation email yet? I haven't had one yet....

Jacqueline Gold (Chief Executive of Ann Summers and Knickerbox) will be glad to read all these comments @ her "successful" business.....

As the person that found this am I entitled to the equivalent of an Ann Summers CBE? :-)

Not another petition :laughing:

Well this will brighten your day more, I also bought my ex a flesh light as he is missing me lol that will keep him amused

Ha ha I did think that was a bit odd. Not exactly helping our case.

It would have been nice to have been asked if we still wanted the items? I would have still wanted them, but now they're mostly out of stock and the extra 10% off the sale items which was running alongside the promotional code has ended.

Shelly Marie: Honour the Ann Summers order - Sign the Petition!
https://www.change.org/p/shelly-marie-honour-the-ann-summers-order?recruiter=77622652&utm_source=share_petition&utm_medium=sms

I don't know, if they'd just cancelled without any explanation or just claimed items were out of stock (as is usually the case) I'd be annoyed. At least they've acknowledged that they messed up. You place an order like this and you're playing a game, chancing it, they've responded in that spirit.

I got a glitch email as well - order cancelled

I too got THE email... promotional glitch my A..!:stuck_out_tongue:

I remember the perfume shop glitch was the best one and they honoured most orders. That was the first time i shopped with the perfume shop and since that glitch everytime i look to buy a perfume i buy through their website.
I have never bought from ann summer and would not think to buy from them. Not cancelling the order which annoyed me, but the way they responded.

I got two emails (only ordered once). I hope they refund me twice!

I don't like the way the email was phrased..... " gotta be in it to win it " , "nothing like a glitch to start the new year" , while not really apologizing or saying the glitch was their fault.

just out of curiosity whats to stop a company deliberately having a glitch , to get more people to look at their site / give details and then just cancelling orders ?

Placed four orders, only had two cancellation emails. So some may have slipped through...still hoping

Not had THE email as yet... but as they have taken payment AND confirmed my order, I say that the contract exists... and will pursue this via trading standards if necessary... anyone want to join in ?

Not sure if your serious or taking the mick but I have enjoyed your commentary and people reactions. Still laughing now...

Just fell off my chair laughing, never mind try a banana

everyone get the email that orders will be cancelled

scumbags have cancelled the order.

thats me now got an email saying there was a new year glitch and orders wont be prcessed. there working way through refunding people. didnt take any money from me anyway

Looks like they have updated their FAQ's http://www.annsummers.com/FAQs.html#section6faq1

Not the guy that replied to him underneath though, I hear he's a really handsome sterling top man.

Unleash the 4chan!

Ah well, worth a go!!

That was my thought too - it was a bit of a waste of a 'free' marketing email to a lot of potential customers (although obviously many just wanted something for almost-nothing). Explain what the correct offer should have been (they didn't) and then beat it a bit, eg. if it was £40 off a £150 order then offer £20 off a £70 order. The prize draw looks like it's a generic one sent to all customers.

https://twitter.com/ElbieMusic/status/682908461282275328 i found the moron who asked about their order..

Just had my cancellation email too :disappointed: Really disappointed they couldnt have offered more than just "sign up to our mailing list". A decent discount code would have been nice. Very poor Ann Summers, missed a chance to get more customers there

At least our friend davidclarkson will be cracking a bottle of champagne

Just received an email saying they're cancelling the order

Ah well, was worth a go!

Now some companies are changing that in their terms & conditions to say a contract only exists upon delivery.

Yankee candles terms were upon despatch and they sent despatch emails out then changed their T&C's :neutral_face:

"But because we know you love a bargain, simply sign up to our mailing list for a chance to win £500 worth of Ann Summers goodies. You’ve gotta be in it to win it, right?"

Sorry we messed up so please give us more of your private details so we can spam you !

Could have attest given everyone a 20% off voucher !

big thanks to Gobby who phoned up cs to screw this up. just got my cancellation email.

:-(

I have a feeling they will honour it. If they wanted to cancel we should heard by then. Items delivered to store will only send emails once its delivered to store. I think when payment says completed on pp that means its processed

Got a email saying they recognised the glitch and orders made at that time will be cancelled and refunded
What if you genuinely made an order tho :/

Just got the email as well :disappointed:

Cancelled :-(

Nothing like a promotional glitch to kick-off the new year!

Hi,

In the early hours of New Year’s Day, we suffered a technical issue with our website which saw customers’ baskets being discounted by £40.

Whilst we are very sorry for any inconvenience caused, in accordance with our Terms & Conditions orders placed at this time will not be processed.

Our finance bunnies are working hard to cancel and refund your order and rectify your online account. Due to the volume of orders we received and the time it takes for your bank to recognise the funds back into your account, this may take up to 7-10 working days. If you have any further questions or queries, please visit our FAQs page.

But because we know you love a bargain, enter our free prize draw to win £500 worth of Ann Summers goodies. You’ve gotta be in it to win it, right? Enter Here.

Love, AS x

I doubt they'll honour it, the bill will be thousands. I'd be happy with a goodwill gesture discount code though!

Hi, has anyone herd anything??

So optimistic, or theyre riling through all the orders manually to see if theres genuine ones mixed in and will cancel all those left over

Anyone heard anything as yet, payments habe come out no refund as yet

Not heard anything yet either but I figured not counting New Years day as a working day, if successful, it would be processed today. Hopefully will receieve an email/text from Royal Mail tomorrow once in the delivery network for delivery Thursday.

"Orders placed after 6pm on Thursday and before 6pm Friday will mostly delivered on Wednesday
Orders placed after 6pm on Friday and before 6pm Monday will be mostly delivered on Thursday"
Taken from the website FAQ's.

No emails here either, is there a certain amount of time they can take to cancel the orders if they choose to do that?

ive herd nothing yet either

Any email updates yet guys?

Exactly I didn't make an account but hopefully they tell us somethink

[/quote]Yup... I believe today is crunch day...[/quote]Maybe for one Ann Summers employee, as well.

I've checked my email several times already

Anyone know if this is still working and if its across the whole site or just the sale items? Thanks!

I wouldn't worry too much about it just yet - I done an order that came to £4 after the discount and postage, then another legit order once they'd fixed the issue (Thought I'd treat the other half to some more bras and whatnot lol).

Both orders are the same status and no email shipping notification etc. Will see how it pans out later I guess!

Thanks I'm with c one too. I'll stick to my original thought that I'll probably get a cancellation email tomorrow then.

I am not so sure this means anything. My payment also moved from "pending transaction" to the current transaction list on my credit card site (Capital One). It also says under transaction details: Transaction Date 01-01-2016, Posted On 03-01-2016. However this is standard for all transactions, and "posted" means to the account rather than dispatched (all transactions are in fact "posted", including for example in store spending). I haven't received a dispatch email, and on the AS website the status is still "being processed".

I still suspect they will. Having ordered from them quite recently, the dispatch process was pretty fast, and well communicated. I had tracking numbers from Royal Mail emailed to me before the items had even left the warehouse.

Fingers crossed, I'll let you know if I get the delivery. Personally I thought they would all be cancelled.

Interesting. I paid with paypal balance, and didn't register an account, so I'm completely in the dark!

No my order payment has moved from pending to current payments:-)

Is that possibly posted to your statement on 3rd, rather than dispatched?

I didn't know you could either, I looked on transaction details and that's where it told me posted on the 3rd I was very surprised.

I payed by PayPal and have just looked at my pp linked card. The statement says ordered on the first and posted on the 3rd!!! Yay I think they are honouring it :-)

I'm feeling a little boring that I went on a sex site and bought very comfortable looking pjs and a couple mugs....

Mine still says being processed

Sunday was the possible shipping date, anyones statuses changed?

how do you check your order status?

Well the money hasn't been refunded on paypal yet - any one that has had an order status saying shipped, have you had an email?

Paypal payments compeleted i think that means the orderes are processed. If they wanted to cancel the orders the payments should be pending, right?

no dispatch email or anything yet :/

my email says shipped too, fingers crossed xx

The payment has been taken from my bank and mine says shipped, fingers crossed!

I sent my order early on the 1st and it says still processing :/

Who invited the a*sehole? No wonder he needs free butt plugs!

Why are you so bothered as to spend your time commenting?

my email is saying that my 3 orders have been shipped, wonder if it's true or just automated

Same or a gesture of good will £10 voucher would be enough to set him off.

And they would be devastated to lose that one customer and do what they can to please him, instead of winning future custom from dozens of others, I'm sure, by letting this one slide.

I don't care about the orders now, just want them to be fulfilled to spite Mr Clarkson!

U will no Monday all orders on hold if u get all the free orders all my stuff going back FACT and told them that on phone

The suspense is killing me :confused:

WTF l.o.l all orders in the bin Monday derrrrr SHAME

Don't be so sure you'd have heard yet. Cancellations can take a few days.

Nothing here as well, but I'm looking at it as no news is good news. As if they going to cancel it I'm sure we would of heard by now unless, unless they got weekend off work and we have to wait until Monday

nothing

Anyone had a dispatch (or cancellation :disappointed: ) email yet?

Has anyone opted for Click and Collect and got confirmation of the delivery?:confused:

Ah right, so card payments are more likely to get shipped, but Paypal is more secure and guaranteed refund if they raise the price and take the higher price.

I placed four orders. Two paid via card are showing as shipped and two through PayPal still showing as processing the order. Let's See.

PayPal is a push payment system so they 'never take' payment.

First rule of bargain hunting is never use paypal. *

*Excluding sites you are not sure on.

In the spirit of the season, those of us who get the goodies delivered could share them with attractive members of the opposite sex who unfortunately missed out.

Perhaps we could call ourselves "The Swappers", and to save money on membership cards we could simply use car keys as a means of identification?

Thoughts on a postcard........... :wink:

Not sure about that but we've all got something in common - the anticipation builds :smiley:
What about giving this community a name?

A community of what? ;-)

That's right. Sometimes, even though cancellation is sent to most, the first few or genuine orders are completed. Lets wait a day or two and we'll all know. It does make us all a little community here though :smiley:

No, definitely nothing :disappointed: Never mind, I gave it a go. Here's hoping for your order :smiley: I love these glitches, especially when a few people manage to get them :smiley:

If they don't honour this I will print out my PayPal receipt, wrap it around a battery and stick it up my ****.
Even cheaper thrills! :smiley:

Just thought to check my PayPal account- no payment been taken :disappointed:

Orders posted emails yeah right o factory open on New Year's Day my ****

Oh, hope he doesn't tell them about me then!

He's going to phone Anne summers customer services tomorrow to complain about me getting to have fun with a replica Jenna Jameson.
I think they call it clock blocking or such the like.

Well mine has been shipped yayyyyy

if theyve taken payment, surely a contract now exists?

Or do as Yankee Candle did,sent dispatches to people then changed their T&C's & never sent the orders :confused:

Eight pages and all the pics there are of a rat and a cat,a real let down,wasn't worth cumming.

My account States no order for this account!
I have an email from them so let's see what they come back with after I have just contacted them.

Ask Jenna :laughing:

here's hoping !

B on phone sat to make sure u not banging Jenna free if your are my order being cancelled see what they say to that boss

LOL

And your point is? They have to supply the order?

i needed to get it out of my system

for those whove order, FAQ page implies that they would ship on sunday in this situation (bank holiday). Sunday is crunch time for you. And for the 20 i ordered for ebay, gotta be in it to win it, theres no way thisll be honoured tho, but its worth a try, a few might slip through. im gonna call watchdog tho if it isnt honoured

Once office staff back Saturday all will b cancelled never mind

How would a order b shipped on New Year's Day???? Ment to read . The emails stating shipped routine email clitch Seem good at doing those . End off day she's a multi millionaire for a reason street wise

How would a order b shopped on news years days that's routine email

Clearly states can cancel orders on there website

Made 2 orders while quickly while on break at work last night, 1 to be posted & 1 click and click. Used 2 different email addresses only had one email confirmation think missed typed my other email. So il never know now if my click and collect order is ready as never made an account either lol....that will teach me not to rush when trying to jump on the bandwagon when there's a glitch lol

Nah, that would spoil the fun! And it wasn't sleepiness that made me lose all notion of what I was doing. I wish it had been with the way my head is this morning tho!

I tried to order last night but Tesco mobile have put a restriction on the Ann summers site ( only ordered last week )
I contacted Tesco mobile last night and they got back to me today to tell me it's their new policy for 2016 and that I need to confirm my age with credit card - ridiculous really seeing as I've had a contract with them for 8 years

time to raise the game.....lets start a petition for honouring the orders....

She's not mega rich being so stupid to honour these deals what u think ??

I made a few orders, on different accounts. On my normal account the order dats shipped, on one new account it says:

Date Ordered: 01/01/2016
Order Number: xxxxxxx
Status: Please contact Customer Support: FAILED

Order Status: Please contact Customer Care: Failed :neutral_face:
No other status updates via email or any other means....

I'd expect people with multiple orders most likely to be cancelled. But no one can really expect this to go in their favour unless they only picked a couple of £1 thongs..

Ordered a few things. Who doesn't love a good glitch

Got to be in it to win it !

I vaguely remember seeing this post last night on my way to bed as it popped up on Facebook. I also vaguely remember struggling to remember entering card details... I 99% expect whatever orders I placed to be cancelled, but it'll be a right laugh and a total surprise if anything arrives, I've no idea what was ordered!!

Oh that would get a reaction but not a good one

not too sure the next bf would appreciate it though...

Yep, it did... but they still don't have to accept any order they don't wish to.

Dang wish I'd ordered when it was still working doesn't help to wait till morning :disappointed:

Ordered 20 for ebay

/placemarking to see if people get their orders!

Ah damn could have got a fleshlight for my currently single self :disappointed:

We know this won't be honoured... no need for people to keep saying so...

Gotta be in it to win it though... always worth a shot, doesn't cost a penny if you lose.

TCB has tracked :smiley:

Everyone might want to check their banks as I only received one order confirmation. As all other orders seemed to give me any error message when trying to process payment, or emptied my basket and through me back to the home page. Yet online banking shows several Ann Summers transactions...

Missed!!!

Bookmarking for the misprice over reactions.

Can people find glitches earlier please & not when I'm asleep :laughing:

I managed to process 3 lots of orders under £40 discount on each so £120 gear for £10 delivery all I paid

Missed it, gl all.

I wish I'd made an account so I could check the status :disappointed:

Welcome ladies and gents to the first round of HUKD misprice bingo 2016.


Good luck q

My order has changed status from processing to shipped..... Not that I'm taking that for granted obviously as it'll be an automated system.... But fingers crossed (for the wife, I didn't order the rabbit for me!)

Has anyone taken a look at their order status? Could be a go-er.

Yea, would be nice, but we can't moan if they cancel them... at least, not with the aid of cheap toys.

Fingers crossed they honour orders.
Nothing like a nice 'glitch' to start off the new year right

Can't see this being honored but worth a try! Thannks OP

Looks like the discounts been removed

Looks like the offer ended now lets hope they don't cancel

Damn HotUKDeals censorship. That should have read 'cock' pump not foot pump.

I absolutely couldn't miss the opportunity to order a digital **** pump and not 1, but 2 packs of batteries.

Yup, occasionally these come through but it's those that get upset and threaten to sue when they don't that make me laugh

Ordered. Good luck all.

A lot of the stuff is overpriced so not like they would lose much honouring it... but doubt they will honour it

Thanks op, ordered some nice bras. Oddly, I was charged x2. Once at 50p ( £3.45 less free postage) and once for £3.45? That'll be the website playing up, prob? Obvs I don't mind paying those amounts for my order :smiley:

Agreed, but in for a penny, in for a pounding.

Ya never know, it might cum off.

Appears to be applying a £40 voucher code. Won't let me checkout with paypal, so it might just be for contact harvesting and they won't honour. Hot if they deliver, but I doubt it.

i reckon their is no chance they will honor it

Please note that completion of the online checkout process does not constitute Ann Summers' acceptance of your order. Our acceptance of your order will take place only when we dispatch the product(s) that you ordered from us.

If you supplied us with your email address when entering your payment details (or if you have a registered account with us), we will notify you by email as soon as possible to confirm that we have received your order. During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed. Please note that we will collect and store your information, using an encrypted secure payment mechanism and will only use your information in accordance with our Privacy Policy.

All card payments are subject to authorisation by your card issuer and we take payment when we accept your order shortly before dispatch. If your payment is not received and you have already received the products you ordered from us, you must pay for the products or return those products to us in accordance with reasonable return instructions that we provide to you and in the same condition that you received them at your own expense.

If you do not do this within 30 days of the date on which we cancel your order, we may collect or arrange for collection of the products at your expense. We reserve the right to charge you for any and all damage to (or other adverse interference with) any products that are the subject of an unpaid order. If Ann Summers cannot supply you with the product or service you ordered, we will not process your order, inform you of this in writing (including e-mail) and, if you have already paid for the product or service, refund you in full as soon as reasonably possible

I have received confirmation e mail, when will we know if they honour it or not?

Finally managed to place an order. To be honest I'm more than half expecting them to cancel, but I did spend £20 over the £40 off plus I have previous order history with them so fingers crossed. Thanks for the heads up OP :smiley:

also works on non sale items

Happy new deal ...

Please save the box for me, human :smiley:

I think it's quite competitive these days and, and doubt £10 would cover the costs of a £40 order, but I agree that placing an order with some "meat" on it is better than a 50p payment. Worth a shot for sure, but I suspect they will all be cancelled, it's an obvious minimum order error.

Been looking for ages but site is incredibly slow.. I'm not sure how lucky I'll be to actually place an order :-/

Tbh they don't have to honour any erroneous orders.

Lol, same here. First time ordered batteries from a sex shop.

seriously if they honour this I wont believe it!! just ordered stuff and paid 4.20 for £44.20 worth of pyjamas:D

I'm just hanging out in here.

Can I have Pauline modelling these quirks.

If this is honoured it's going to be a fun year :smile:

Fingers crossed

Don't forget your 6.06% for new customers or 3.03% for existing customers on TCB

With most pricing errors in the past companies haven't honoured, like Amazon etc. Some might get through and get shipped but chances are the people fulfilling the orders will realise something doesn't add up and halt everything till they can see what's going on. Oh well, no loss really of it doesn't, you will just have to use your imagination in the bedroom better! :wink:

Thanks

Won't work with me

This is a **** good deal

Might not be very discreet though :confused:

It worked fine with PayPal when I ordered for more than £40.
Informed my friend and she also had no problems with ordering/paying through PayPal

NB If you are trying to put though an order of just over £40 so you end up paying 50p to a couple of quid for the order, there is a 99% chance your order will be cancelled - as this wouldn't even cover their P&P charges.

The profits in adult toys are enormous, so if you put through an order and end up paying (say) £5 to £10 plus, the chances are they will honour it as their costs are covered.

Don't say you wren't warned :wink:

Wonder if they will honour the orders very tempted to order a few bits coming in a little shy of £40 for only the cost of delivery one thing I'd defintely get the stupid lokiing clit flicker just to see how it compares to my Sqweel GO

Just swap your order around to something else

Coming up saying one or more items in my bag are unavailable it have invalid price and to change those with N/A in them but nothing has!

never mind that what does quirk mean ? Oh and merry new year

Lol, not sugar.

ive put a couple of orders in and both worked fine :smiley:

Happy new year if my 8 orders cum through lol

Great to see a dildo seller on the honours list. Whatever next? A porn seller in the House of Lords and giving advice on the apprentice?

That Jenna Jameson flesh light better be worth the £1.03 I just paid. :man:

*crosses fingers*
must stop ordering the entire site

Ordered and received confirmation email

just did it and got £41 worth of stuff for £1.40 AMAZING! :smiley:

I kinda hope they don't honour it.
It would save potentially embarrassing questions.

Paid 50p with click and collect as ordered £40.50 worth of stuff. Let's see if it goes through. Click and collect might be tricky!

Put in my order... only paid postage.

Just bought myself some batteries needed some batteries for my Sex Toy, my Xbox Controller

The trick might to not be too obvious so order about £70 quids worth paying £30 and then return £30 quids worth for a refund. If you pay 50p or so for the total order it will be more obvious something is amiss.

Worked for me, if you're trying to use PayPal, select card first, and then switch on the payment screen back to PayPal x

http://www.annsummers.com/sex-toys/sex-toys-shop-by-category/sex-toys-vibrators/the-ultimate-o-pink-clitoral-stimulator/51098.html#_%24ja=tsid%3A63200%7Ccgn%3A6000%7Ckw%3A20363&source=webgains&siteid=20363&utm_source=webgains&utm_medium=affiliate&utm_content=&utm_campaign=6000&cm_mmc=affiliate-_-webgains-_-HotUKDeals-_-&start=1
ladies take a look

Brilliant, thanks op, let's see if they honour all these purchases now...

I've got the wife a few bits.... Usually I would only do one order, but after tonight's escapades of her being sick and burning the carpet with a candle, she owes me....

..... Owes me many a good time!!!

She's one lucky lady :-)

did my order through paypal only paid delivery, hope it goes through!

ordered £40.50 worth of stuff, used click & collect. paid 50p using paypal....lets see if they honour it now??! :smile:

any hope this will work? it wouldnt let me go further for exact £40 so I added a gift box :stuck_out_tongue: Fingers crosses.

Ive never ordered so many batteries

Here's to a buzzing new year

I paid with PayPal, fingers crossed they honour it.

It let me complete order by using PayPal and doing click and collect

Mine worked!! I spent £45 and paid a fiver, it said postage was 2.95 but that didn't add at the end though. Well pleased, hopefully they will send order and not refund!!! Also paid with PayPal and was fine ☺

Disappointed there are no semi nude ladies yet. I'll reserve my heat.

Thanks some new stuff ordered for the mrs

OK just ordered 2 new toys 80quids worth for less than a tenner. wtf

tried my luck for click and collect didnt complete transaction lol ah well 2.95 it is few extra bits for the wifes birthday. if doesnt get honoured always worth a try.

just did it and got £41 worth of stuff for £1.40 AMAZING! :smiley:

ordered great deal

thank u sooo much, spent 40 paid only for delivery! heat added!!!

Does she live in Manhattan?
All these acronyms are bamboozling me.

The owner was on the NY honours list

Try making the order above £40 and then it should work.

Perhaps it's thanks for the CBE :smile:

Worked for me!! HEAT!!

Nice glitch. Don't even have to spend £40!

It works!!! Fingers crossed.