Not sure if this is a quirk or not, current sale has an extra 10% off for the next 24 Hours (starting at Midnight). But when I added stuff to my basket it was only showing a total -£40 i.e spend exactly £40 and only pay shipping.
Not sure if they will honour it but I will see
Top comments
wiggywig
1 Jan 1613#46
Might not be very discreet though :confused:
ScrewYou
1 Jan 1613#99
Welcome ladies and gents to the first round of HUKD misprice bingo 2016.
Good luck q
Jonsmyname
1 Jan 1610#25
Ive never ordered so many batteries
Dryosh to krazeekatkelly
4 Jan 168#280
This comment lol.
I made 2 orders one for me one for my daughter as we can't afford to shop there normally even at half price. We were really looking forward to having nice underwear. I won't order again if this isn't honoured. So let down
So you never shopped at Ann summers and are threatening to never shop with them again?
Good one dood.
All comments (306)
MINCER
1 Jan 16#1
Appears to be applying a £40 voucher code. Won't let me checkout with paypal, so it might just be for contact harvesting and they won't honour. Hot if they deliver, but I doubt it.
Daniels8n to MINCER
1 Jan 16#4
Strange I had no issues with Paypal
Dave to MINCER
1 Jan 161#12
Try clicking 'Checkout with card' and then on the next screen after you enter your email and address details, click 'Buy now with PayPal'
y_am_I_buying_this to MINCER
1 Jan 16#13
it wouldnt let me on the first screen but click proceed to payment then select paypal on the next screen
Sammiej6688 to MINCER
1 Jan 16#78
If you sign in, you can then pay via PayPal x
Jonsmyname
1 Jan 163#2
It works!!! Fingers crossed.
ludwig352
1 Jan 16#3
Nice glitch. Don't even have to spend £40!
Jmac999
1 Jan 162#5
Worked for me!! HEAT!!
Dave
1 Jan 161#6
Perhaps it's thanks for the CBE :smile:
Agharta to Dave
1 Jan 162#7
I'm not up on kinky jargon so what does CBE stand for?
Agharta
1 Jan 161#8
Try making the order above £40 and then it should work.
Daniels8n
1 Jan 16#9
The owner was on the NY honours list
Agharta
1 Jan 16#10
Does she live in Manhattan?
All these acronyms are bamboozling me.
john184
1 Jan 16#11
Disappointed there are no semi nude ladies yet. I'll reserve my heat.
qbs to john184
1 Jan 161#20
kelsbels12
1 Jan 16#14
thank u sooo much, spent 40 paid only for delivery! heat added!!!
goldendog
1 Jan 161#15
ordered great deal
RobynAmelia
1 Jan 162#16
just did it and got £41 worth of stuff for £1.40 AMAZING! :smiley:
diamondrfc
1 Jan 163#17
tried my luck for click and collect didnt complete transaction lol ah well 2.95 it is few extra bits for the wifes birthday. if doesnt get honoured always worth a try.
kelsbels12
1 Jan 16#18
OK just ordered 2 new toys 80quids worth for less than a tenner. wtf
Zacgordon1
1 Jan 161#19
Thanks some new stuff ordered for the mrs
Linziblah
1 Jan 16#21
Mine worked!! I spent £45 and paid a fiver, it said postage was 2.95 but that didn't add at the end though. Well pleased, hopefully they will send order and not refund!!! Also paid with PayPal and was fine ☺
kezpayne109
1 Jan 161#22
It let me complete order by using PayPal and doing click and collect
Hair2care
1 Jan 16#23
I paid with PayPal, fingers crossed they honour it.
kyleslawson5
1 Jan 16#24
Here's to a buzzing new year
Jonsmyname
1 Jan 1610#25
Ive never ordered so many batteries
hsnali
1 Jan 16#26
any hope this will work? it wouldnt let me go further for exact £40 so I added a gift box :stuck_out_tongue: Fingers crosses.
pink_2012
1 Jan 16#27
ordered £40.50 worth of stuff, used click & collect. paid 50p using paypal....lets see if they honour it now??! :smile:
lizzie3
1 Jan 16#28
did my order through paypal only paid delivery, hope it goes through!
Jonsmyname
1 Jan 161#29
I've got the wife a few bits.... Usually I would only do one order, but after tonight's escapades of her being sick and burning the carpet with a candle, she owes me....
..... Owes me many a good time!!!
She's one lucky lady :-)
hotfrost
1 Jan 16#30
Brilliant, thanks op, let's see if they honour all these purchases now...
Worked for me, if you're trying to use PayPal, select card first, and then switch on the payment screen back to PayPal x
Agharta
1 Jan 165#33
The trick might to not be too obvious so order about £70 quids worth paying £30 and then return £30 quids worth for a refund. If you pay 50p or so for the total order it will be more obvious something is amiss.
Turtle1992
1 Jan 16#34
Just bought myself some batteries needed some batteries for my Sex Toy, my Xbox Controller
bellotsa
1 Jan 16#35
Put in my order... only paid postage.
squalliram
1 Jan 16#36
Paid 50p with click and collect as ordered £40.50 worth of stuff. Let's see if it goes through. Click and collect might be tricky!
skullx546
1 Jan 16#37
I kinda hope they don't honour it.
It would save potentially embarrassing questions.
RobynAmelia
1 Jan 16#38
just did it and got £41 worth of stuff for £1.40 AMAZING! :smiley:
anigan
1 Jan 16#39
Ordered and received confirmation email
dreamager
1 Jan 161#40
*crosses fingers*
must stop ordering the entire site
Dryosh
1 Jan 161#41
That Jenna Jameson flesh light better be worth the £1.03 I just paid. :man:
hoglet
1 Jan 16#42
Great to see a dildo seller on the honours list. Whatever next? A porn seller in the House of Lords and giving advice on the apprentice?
Dryosh to hoglet
1 Jan 16#43
Go on then, I'll bite. When has lord sugar sold porn?
craigybhoyuk
1 Jan 16#44
Happy new year if my 8 orders cum through lol
vippymini
1 Jan 16#45
ive put a couple of orders in and both worked fine :smiley:
wiggywig
1 Jan 1613#46
Might not be very discreet though :confused:
miikeyblue to wiggywig
1 Jan 162#55
You bought a gun?
rockchick90
1 Jan 16#47
Coming up saying one or more items in my bag are unavailable it have invalid price and to change those with N/A in them but nothing has!
weezywumps1982 to rockchick90
1 Jan 16#50
same with me
hoglet
1 Jan 16#48
Lol, not sugar.
rdbradshaw
1 Jan 16#49
never mind that what does quirk mean ? Oh and merry new year
craigybhoyuk
1 Jan 16#51
Just swap your order around to something else
therealclaireh
1 Jan 16#52
Wonder if they will honour the orders very tempted to order a few bits coming in a little shy of £40 for only the cost of delivery one thing I'd defintely get the stupid lokiing clit flicker just to see how it compares to my Sqweel GO
cb-uk
1 Jan 16#53
NB If you are trying to put though an order of just over £40 so you end up paying 50p to a couple of quid for the order, there is a 99% chance your order will be cancelled - as this wouldn't even cover their P&P charges.
The profits in adult toys are enormous, so if you put through an order and end up paying (say) £5 to £10 plus, the chances are they will honour it as their costs are covered.
Don't say you wren't warned :wink:
Lipa
1 Jan 16#54
It worked fine with PayPal when I ordered for more than £40.
Informed my friend and she also had no problems with ordering/paying through PayPal
iSM4SHxYOUx
1 Jan 16#56
This is a **** good deal
Kat91
1 Jan 16#57
Won't work with me
NeilGrainger
1 Jan 16#58
Thanks
David23
1 Jan 16#59
With most pricing errors in the past companies haven't honoured, like Amazon etc. Some might get through and get shipped but chances are the people fulfilling the orders will realise something doesn't add up and halt everything till they can see what's going on. Oh well, no loss really of it doesn't, you will just have to use your imagination in the bedroom better! :wink:
deeky
1 Jan 164#60
I'm just hanging out in here.
wiggywig to deeky
1 Jan 163#65
blackarm59
1 Jan 16#61
Don't forget your 6.06% for new customers or 3.03% for existing customers on TCB
loopylorna
1 Jan 16#62
Fingers crossed
msjames
1 Jan 16#63
If this is honoured it's going to be a fun year :smile:
LocoMoFo9999
1 Jan 161#64
Can I have Pauline modelling these quirks.
afnoor
1 Jan 161#66
seriously if they honour this I wont believe it!! just ordered stuff and paid 4.20 for £44.20 worth of pyjamas:D
cb-uk
1 Jan 164#67
Please save the box for me, human :smiley:
TesseractOrion to cb-uk
1 Jan 161#72
Just watched this about 100x. Mesmerised LOL :laughing:
arjun123456
1 Jan 16#68
Lol, same here. First time ordered batteries from a sex shop.
incubation
1 Jan 16#69
Tbh they don't have to honour any erroneous orders.
saz182
1 Jan 16#70
Been looking for ages but site is incredibly slow.. I'm not sure how lucky I'll be to actually place an order :-/
Gareth79
1 Jan 16#71
I think it's quite competitive these days and, and doubt £10 would cover the costs of a £40 order, but I agree that placing an order with some "meat" on it is better than a 50p payment. Worth a shot for sure, but I suspect they will all be cancelled, it's an obvious minimum order error.
erikakoca
1 Jan 16#73
Happy new deal ...
ashleigh2811
1 Jan 16#74
also works on non sale items
saz182
1 Jan 161#75
Finally managed to place an order. To be honest I'm more than half expecting them to cancel, but I did spend £20 over the £40 off plus I have previous order history with them so fingers crossed. Thanks for the heads up OP :smiley:
louisebarker
1 Jan 16#76
I have received confirmation e mail, when will we know if they honour it or not?
clioooo
1 Jan 16#77
i reckon their is no chance they will honor it
Please note that completion of the online checkout process does not constitute Ann Summers' acceptance of your order. Our acceptance of your order will take place only when we dispatch the product(s) that you ordered from us.
If you supplied us with your email address when entering your payment details (or if you have a registered account with us), we will notify you by email as soon as possible to confirm that we have received your order. During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed. Please note that we will collect and store your information, using an encrypted secure payment mechanism and will only use your information in accordance with our Privacy Policy.
All card payments are subject to authorisation by your card issuer and we take payment when we accept your order shortly before dispatch. If your payment is not received and you have already received the products you ordered from us, you must pay for the products or return those products to us in accordance with reasonable return instructions that we provide to you and in the same condition that you received them at your own expense.
If you do not do this within 30 days of the date on which we cancel your order, we may collect or arrange for collection of the products at your expense. We reserve the right to charge you for any and all damage to (or other adverse interference with) any products that are the subject of an unpaid order. If Ann Summers cannot supply you with the product or service you ordered, we will not process your order, inform you of this in writing (including e-mail) and, if you have already paid for the product or service, refund you in full as soon as reasonably possible
miikeyblue
1 Jan 163#79
Agreed, but in for a penny, in for a pounding.
Ya never know, it might cum off.
meowmix
1 Jan 16#80
A lot of the stuff is overpriced so not like they would lose much honouring it... but doubt they will honour it
dreamager to meowmix
1 Jan 16#82
Yes, they'd certainly not lose much honouring hundreds of free orders of £40 :wink:
juggler1
1 Jan 16#81
Thanks op, ordered some nice bras. Oddly, I was charged x2. Once at 50p ( £3.45 less free postage) and once for £3.45? That'll be the website playing up, prob? Obvs I don't mind paying those amounts for my order :smiley:
kazdean
1 Jan 16#83
Ordered. Good luck all.
miikeyblue
1 Jan 161#84
We know this won't be honoured... no need for people to keep saying so...
Gotta be in it to win it though... always worth a shot, doesn't cost a penny if you lose.
kelsbels12 to miikeyblue
1 Jan 16#110
end of thr day, its their mistake. it clearly stated 40 quid off when purchasing an order
Burgainhunter
1 Jan 16#85
Yup, occasionally these come through but it's those that get upset and threaten to sue when they don't that make me laugh
omgpleasespamme
1 Jan 16#86
I absolutely couldn't miss the opportunity to order a digital **** pump and not 1, but 2 packs of batteries.
miikeyblue to omgpleasespamme
1 Jan 162#87
Do they do pumps that reduce your size at all? I have awful trouble getting socks wide enough.
omgpleasespamme
1 Jan 161#88
Damn HotUKDeals censorship. That should have read 'cock' pump not foot pump.
Niecey
1 Jan 16#89
Looks like the discounts been removed
miikeyblue to Niecey
1 Jan 16#91
Yup, now fixed.
omgthingsarethisgood
1 Jan 16#90
Looks like the offer ended now lets hope they don't cancel
Karla85
1 Jan 16#92
Can't see this being honored but worth a try! Thannks OP
Niecey
1 Jan 16#93
Fingers crossed they honour orders.
Nothing like a nice 'glitch' to start off the new year right
miikeyblue
1 Jan 161#94
Yea, would be nice, but we can't moan if they cancel them... at least, not with the aid of cheap toys.
Burgainhunter
1 Jan 16#95
Has anyone taken a look at their order status? Could be a go-er.
Karla85 to Burgainhunter
1 Jan 16#96
WHY DO YOU SAY THAT BARGAINHUNTER?
miikeyblue to Burgainhunter
1 Jan 16#97
What does it say?
Burgainhunter
1 Jan 163#98
My order has changed status from processing to shipped..... Not that I'm taking that for granted obviously as it'll be an automated system.... But fingers crossed (for the wife, I didn't order the rabbit for me!)
ScrewYou
1 Jan 1613#99
Welcome ladies and gents to the first round of HUKD misprice bingo 2016.
Good luck q
paulieh
1 Jan 16#100
I wish I'd made an account so I could check the status :disappointed:
dai70
1 Jan 16#101
Missed it, gl all.
deb8z
1 Jan 161#102
Can people find glitches earlier please & not when I'm asleep :laughing:
zabada to deb8z
1 Jan 16#104
Night-time glitches are the best as it takes time before they are rectified. :smiley:
Not so much of a happy new year for the poor staff member(s) who found hundreds (thousands?) of zero or near-zero pound orders to sort out this morning!
cathmag
1 Jan 16#103
I managed to process 3 lots of orders under £40 discount on each so £120 gear for £10 delivery all I paid
Bossworld
1 Jan 163#105
Bookmarking for the misprice over reactions.
dion77
1 Jan 16#106
Missed!!!
Karla85
1 Jan 16#107
Everyone might want to check their banks as I only received one order confirmation. As all other orders seemed to give me any error message when trying to process payment, or emptied my basket and through me back to the home page. Yet online banking shows several Ann Summers transactions...
keiran5517 to Karla85
1 Jan 16#108
got 1 email for each order, one took slightly longer. 2 payments due out from the bank aswel
zabada
1 Jan 16#109
TCB has tracked :smiley:
Cameron92
1 Jan 16#111
Ah damn could have got a fleshlight for my currently single self :disappointed:
pototea
1 Jan 16#112
/placemarking to see if people get their orders!
wackypaki
1 Jan 16#113
Ordered 20 for ebay
therealclaireh
1 Jan 16#114
Dang wish I'd ordered when it was still working doesn't help to wait till morning :disappointed:
miikeyblue
1 Jan 16#115
Yep, it did... but they still don't have to accept any order they don't wish to.
candleslisapartylite
1 Jan 162#116
I'm feeling a little boring that I went on a sex site and bought very comfortable looking pjs and a couple mugs....
deal_dreamer to candleslisapartylite
1 Jan 161#117
That has made my day :smiley:...
afnoor to candleslisapartylite
3 Jan 16#203
That's ok :smile: I ørdered 2 sets of very boring yet comfy lookin pj's as well :wink:
candleslisapartylite
1 Jan 16#118
Well this will brighten your day more, I also bought my ex a flesh light as he is missing me lol that will keep him amused
cb-uk to candleslisapartylite
1 Jan 16#119
Or you could just go the whole hog and send him a tape of you and your next bf in action. I'm sure he'd appreciate that too :wink:
Biggunspaul to candleslisapartylite
1 Jan 16#141
Strange name for something that will make you go blind
davidclarkson to candleslisapartylite
5 Jan 16#284
zabada
1 Jan 16#120
not too sure the next bf would appreciate it though...
panddda
1 Jan 162#121
I vaguely remember seeing this post last night on my way to bed as it popped up on Facebook. I also vaguely remember struggling to remember entering card details... I 99% expect whatever orders I placed to be cancelled, but it'll be a right laugh and a total surprise if anything arrives, I've no idea what was ordered!!
candleslisapartylite to panddda
1 Jan 161#123
Check your email for confirmation and see what your sleepy head ordered
candleslisapartylite
1 Jan 16#122
Oh that would get a reaction but not a good one
jordan210
1 Jan 16#124
Ordered a few things. Who doesn't love a good glitch
Got to be in it to win it !
delusion
1 Jan 16#125
I'd expect people with multiple orders most likely to be cancelled. But no one can really expect this to go in their favour unless they only picked a couple of £1 thongs..
Britishdrakula
1 Jan 16#126
Order Status: Please contact Customer Care: Failed :neutral_face:
No other status updates via email or any other means....
NeilGrainger
1 Jan 16#127
I made a few orders, on different accounts. On my normal account the order dats shipped, on one new account it says:
Date Ordered: 01/01/2016
Order Number: xxxxxxx
Status: Please contact Customer Support: FAILED
davidclarkson
1 Jan 16#128
She's not mega rich being so stupid to honour these deals what u think ??
Britishdrakula
1 Jan 16#129
time to raise the game.....lets start a petition for honouring the orders....
nicwalsall
1 Jan 16#130
I tried to order last night but Tesco mobile have put a restriction on the Ann summers site ( only ordered last week )
I contacted Tesco mobile last night and they got back to me today to tell me it's their new policy for 2016 and that I need to confirm my age with credit card - ridiculous really seeing as I've had a contract with them for 8 years
panddda
1 Jan 16#131
Nah, that would spoil the fun! And it wasn't sleepiness that made me lose all notion of what I was doing. I wish it had been with the way my head is this morning tho!
mrfun1981
1 Jan 16#132
Made 2 orders while quickly while on break at work last night, 1 to be posted & 1 click and click. Used 2 different email addresses only had one email confirmation think missed typed my other email. So il never know now if my click and collect order is ready as never made an account either lol....that will teach me not to rush when trying to jump on the bandwagon when there's a glitch lol
paulieh
1 Jan 16#133
Well the money hasn't been refunded on paypal yet - any one that has had an order status saying shipped, have you had an email?
kelsbels12 to paulieh
3 Jan 16#199
ive had email confirmation to say order received, I've had the money go out of my bank also. not got an account so can't track my order. keep me posted on ur order.
ShannonAirey96
1 Jan 16#134
how do you check your order status?
paulieh to ShannonAirey96
1 Jan 16#135
You had to set up an account. I didn't but wish I had!
kelsbels12 to ShannonAirey96
3 Jan 16#200
i fink of u have an account u can check but if u just bought an item and paid via PayPal u cant check ur status, which is crap.
davidclarkson
1 Jan 16#136
Once office staff back Saturday all will b cancelled never mind
Dryosh to davidclarkson
1 Jan 161#140
Don't be a hater just because I'm going to be going at Jenna Jameson hard and you missed out. Member since 2008 and you haven't posted a single deal.
davidclarkson
1 Jan 16#137
Clearly states can cancel orders on there website
davidclarkson
1 Jan 16#138
How would a order b shopped on news years days that's routine email
davidclarkson
1 Jan 16#139
How would a order b shipped on New Year's Day???? Ment to read . The emails stating shipped routine email clitch Seem good at doing those . End off day she's a multi millionaire for a reason street wise
wackypaki
1 Jan 16#142
for those whove order, FAQ page implies that they would ship on sunday in this situation (bank holiday). Sunday is crunch time for you. And for the 20 i ordered for ebay, gotta be in it to win it, theres no way thisll be honoured tho, but its worth a try, a few might slip through. im gonna call watchdog tho if it isnt honoured
zabada to wackypaki
1 Jan 16#143
Going for full house?
wackypaki
1 Jan 16#144
i needed to get it out of my system
davidclarkson
1 Jan 16#145
B on phone sat to make sure u not banging Jenna free if your are my order being cancelled see what they say to that boss
miikeyblue to davidclarkson
1 Jan 16#148
You've completely lost me.
deeky
1 Jan 16#146
And your point is? They have to supply the order?
Raikkon85
1 Jan 16#147
LOL
krjb
1 Jan 16#149
here's hoping !
deb8z
1 Jan 16#150
Ask Jenna :laughing:
RoosterNo1
1 Jan 16#151
if theyve taken payment, surely a contract now exists?
yrreb88 to RoosterNo1
1 Jan 16#153
Nope. A retailer has similar statutory rights to the consumer. They can refuse to sell you anything especially in times like this where an obvious error has happened.
dreamager to RoosterNo1
1 Jan 164#157
You must be new to hukd :smiley:
beck29
1 Jan 16#152
My account States no order for this account!
I have an email from them so let's see what they come back with after I have just contacted them.
Sweetdeals87
1 Jan 16#154
Well mine has been shipped yayyyyy
miikeyblue to Sweetdeals87
1 Jan 162#158
And you registered just to post this?
morrig
1 Jan 161#155
Eight pages and all the pics there are of a rat and a cat,a real let down,wasn't worth cumming.
deb8z
1 Jan 16#156
Or do as Yankee Candle did,sent dispatches to people then changed their T&C's & never sent the orders :confused:
Dryosh
1 Jan 161#159
He's going to phone Anne summers customer services tomorrow to complain about me getting to have fun with a replica Jenna Jameson.
I think they call it clock blocking or such the like.
miikeyblue
1 Jan 161#160
Oh, hope he doesn't tell them about me then!
davidclarkson
1 Jan 16#161
Orders posted emails yeah right o factory open on New Year's Day my ****
miikeyblue to davidclarkson
1 Jan 16#163
Why are you so bothered? Just let it run it's course. We all know what's likely to happen, you don't need to constantly remind us.
cb-uk to davidclarkson
1 Jan 162#164
Are you annoyed you missed out on this deal, or more annoyed because you haven't got anyone to buy stuff for?
In which case, you could have grabbed one of those Fleshlite things :wink:
davidclarkson
1 Jan 16#162
Britishdrakula
1 Jan 16#165
Has anyone opted for Click and Collect and got confirmation of the delivery?:confused:
Dryosh to Britishdrakula
1 Jan 16#177
I ordered for click and collect and payed with PayPal which has completed
My orders are being processed.
juggler1
1 Jan 16#166
Just thought to check my PayPal account- no payment been taken :disappointed:
cb-uk to juggler1
1 Jan 16#167
They've taken it from mine. It was marked as a purchase from AS Limited if that helps?
Agharta
1 Jan 16#168
If they don't honour this I will print out my PayPal receipt, wrap it around a battery and stick it up my ****.
Even cheaper thrills! :smiley:
juggler1
1 Jan 161#169
No, definitely nothing :disappointed: Never mind, I gave it a go. Here's hoping for your order :smiley: I love these glitches, especially when a few people manage to get them :smiley:
hsnali
1 Jan 162#170
That's right. Sometimes, even though cancellation is sent to most, the first few or genuine orders are completed. Lets wait a day or two and we'll all know. It does make us all a little community here though :smiley:
Daniels8n
1 Jan 16#171
A community of what? ;-)
hsnali
1 Jan 16#172
Not sure about that but we've all got something in common - the anticipation builds :smiley:
What about giving this community a name?
cb-uk
1 Jan 163#173
In the spirit of the season, those of us who get the goodies delivered could share them with attractive members of the opposite sex who unfortunately missed out.
Perhaps we could call ourselves "The Swappers", and to save money on membership cards we could simply use car keys as a means of identification?
Thoughts on a postcard........... :wink:
GAVINLEWISHUKD
1 Jan 161#174
PayPal is a push payment system so they 'never take' payment.
First rule of bargain hunting is never use paypal. *
*Excluding sites you are not sure on.
maj2509
1 Jan 16#175
I placed four orders. Two paid via card are showing as shipped and two through PayPal still showing as processing the order. Let's See.
blackarm59
1 Jan 16#176
Ah right, so card payments are more likely to get shipped, but Paypal is more secure and guaranteed refund if they raise the price and take the higher price.
paulieh
2 Jan 16#178
Anyone had a dispatch (or cancellation :disappointed: ) email yet?
keiran5517
2 Jan 16#179
nothing
mrfun1981
2 Jan 16#180
Nothing here as well, but I'm looking at it as no news is good news. As if they going to cancel it I'm sure we would of heard by now unless, unless they got weekend off work and we have to wait until Monday
miikeyblue
2 Jan 16#181
Don't be so sure you'd have heard yet. Cancellations can take a few days.
davidclarkson
2 Jan 16#182
U will no Monday all orders on hold if u get all the free orders all my stuff going back FACT and told them that on phone
zabada to davidclarkson
2 Jan 162#183
miikeyblue to davidclarkson
2 Jan 16#185
Ah, i see. You're bitter because there's a potential for people to get stuff free when you've paid for your orders.
Dryosh to davidclarkson
2 Jan 162#187
Hello? Yes Anne summers, I would like to return my collection of but plugs because some people on hukd got some cheap stuff.
davidclarkson
2 Jan 16#184
WTF l.o.l all orders in the bin Monday derrrrr SHAME
msjames
2 Jan 16#186
The suspense is killing me :confused:
miikeyblue
2 Jan 163#188
And they would be devastated to lose that one customer and do what they can to please him, instead of winning future custom from dozens of others, I'm sure, by letting this one slide.
I don't care about the orders now, just want them to be fulfilled to spite Mr Clarkson!
Dryosh
2 Jan 16#189
Same or a gesture of good will £10 voucher would be enough to set him off.
jodyfmurphy
2 Jan 16#190
my email is saying that my 3 orders have been shipped, wonder if it's true or just automated
paulieh to jodyfmurphy
2 Jan 16#191
You were sent an email saying they were sent? That sounds promising!
889488
2 Jan 16#192
Why are you so bothered as to spend your time commenting?
NeilGrainger
2 Jan 168#193
Who invited the a*sehole? No wonder he needs free butt plugs!
rockchick90
2 Jan 16#194
I sent my order early on the 1st and it says still processing :/
kurstywursty
2 Jan 16#195
The payment has been taken from my bank and mine says shipped, fingers crossed!
mzdealz
2 Jan 16#196
my email says shipped too, fingers crossed xx
keiran5517
2 Jan 16#197
no dispatch email or anything yet :/
toto123
3 Jan 16#198
Paypal payments compeleted i think that means the orderes are processed. If they wanted to cancel the orders the payments should be pending, right?
dreamager
3 Jan 16#201
Sunday was the possible shipping date, anyones statuses changed?
matthewweedfreespring
3 Jan 16#202
Mine still says being processed
1234321
3 Jan 16#204
I payed by PayPal and have just looked at my pp linked card. The statement says ordered on the first and posted on the 3rd!!! Yay I think they are honouring it :-)
miikeyblue to 1234321
3 Jan 16#205
How can you see from a card when something was posted?
1234321
3 Jan 16#206
I didn't know you could either, I looked on transaction details and that's where it told me posted on the 3rd I was very surprised.
miikeyblue
3 Jan 16#207
Is that possibly posted to your statement on 3rd, rather than dispatched?
1234321
3 Jan 16#208
No my order payment has moved from pending to current payments:-)
miikeyblue
3 Jan 16#209
Interesting. I paid with paypal balance, and didn't register an account, so I'm completely in the dark!
1234321
3 Jan 16#210
Fingers crossed, I'll let you know if I get the delivery. Personally I thought they would all be cancelled.
miikeyblue
3 Jan 16#211
I still suspect they will. Having ordered from them quite recently, the dispatch process was pretty fast, and well communicated. I had tracking numbers from Royal Mail emailed to me before the items had even left the warehouse.
zabada
3 Jan 16#212
I am not so sure this means anything. My payment also moved from "pending transaction" to the current transaction list on my credit card site (Capital One). It also says under transaction details: Transaction Date 01-01-2016, Posted On 03-01-2016. However this is standard for all transactions, and "posted" means to the account rather than dispatched (all transactions are in fact "posted", including for example in store spending). I haven't received a dispatch email, and on the AS website the status is still "being processed".
1234321
3 Jan 16#213
Thanks I'm with c one too. I'll stick to my original thought that I'll probably get a cancellation email tomorrow then.
CombatLobster
4 Jan 161#214
I wouldn't worry too much about it just yet - I done an order that came to £4 after the discount and postage, then another legit order once they'd fixed the issue (Thought I'd treat the other half to some more bras and whatnot lol).
Both orders are the same status and no email shipping notification etc. Will see how it pans out later I guess!
miikeyblue to CombatLobster
4 Jan 161#217
Yup... I believe today is crunch day...
Siobhan75900
4 Jan 16#215
Anyone know if this is still working and if its across the whole site or just the sale items? Thanks!
mrfun1981 to Siobhan75900
4 Jan 16#216
Nope it's no longer working
msjames to Siobhan75900
4 Jan 16#218
It's expired
msjames
4 Jan 16#219
I've checked my email several times already
mamakin
4 Jan 16#220
[/quote]Yup... I believe today is crunch day...[/quote]Maybe for one Ann Summers employee, as well.
sammynooney
4 Jan 16#221
Exactly I didn't make an account but hopefully they tell us somethink
squalliram
4 Jan 16#222
Any email updates yet guys?
msjames to squalliram
4 Jan 16#223
Nothing here yet. Anyone else had anything yet
vippymini
4 Jan 16#224
ive herd nothing yet either
mrfun1981
4 Jan 16#225
No emails here either, is there a certain amount of time they can take to cancel the orders if they choose to do that?
UniquelyMoi247
4 Jan 161#226
Not heard anything yet either but I figured not counting New Years day as a working day, if successful, it would be processed today. Hopefully will receieve an email/text from Royal Mail tomorrow once in the delivery network for delivery Thursday.
"Orders placed after 6pm on Thursday and before 6pm Friday will mostly delivered on Wednesday
Orders placed after 6pm on Friday and before 6pm Monday will be mostly delivered on Thursday"
Taken from the website FAQ's.
kelsbels12
4 Jan 16#227
Anyone heard anything as yet, payments habe come out no refund as yet
toto123
4 Jan 16#228
I have a feeling they will honour it. If they wanted to cancel we should heard by then. Items delivered to store will only send emails once its delivered to store. I think when payment says completed on pp that means its processed
miikeyblue to toto123
4 Jan 16#231
Mine said complete straight away.
rockchick90 to toto123
4 Jan 16#238
Not being honoured. Email stating all those orders made during the glitch will be cancelled and refunded
wackypaki
4 Jan 16#229
So optimistic, or theyre riling through all the orders manually to see if theres genuine ones mixed in and will cancel all those left over
wjalland
4 Jan 16#230
Hi, has anyone herd anything??
paulieh
4 Jan 16#232
I doubt they'll honour it, the bill will be thousands. I'd be happy with a goodwill gesture discount code though!
mrfun1981 to paulieh
4 Jan 161#233
Never say never. The boss of ans summers got awarded a CBE by the queen last week. Maybe she still in a happy mood and share some of her happiness by honoring this for everyone
(Yeah I know I'm clutching at straws)
zen135
4 Jan 161#234
Nothing like a promotional glitch to kick-off the new year!
Hi,
In the early hours of New Year’s Day, we suffered a technical issue with our website which saw customers’ baskets being discounted by £40.
Whilst we are very sorry for any inconvenience caused, in accordance with our Terms & Conditions orders placed at this time will not be processed.
Our finance bunnies are working hard to cancel and refund your order and rectify your online account. Due to the volume of orders we received and the time it takes for your bank to recognise the funds back into your account, this may take up to 7-10 working days. If you have any further questions or queries, please visit our FAQs page.
But because we know you love a bargain, enter our free prize draw to win £500 worth of Ann Summers goodies. You’ve gotta be in it to win it, right? Enter Here.
Love, AS x
1234321
4 Jan 16#235
Cancelled :-(
mrfun1981
4 Jan 16#236
Just got the email as well :disappointed:
rockchick90
4 Jan 16#237
Got a email saying they recognised the glitch and orders made at that time will be cancelled and refunded
What if you genuinely made an order tho :/
simo18121
4 Jan 16#239
:-(
RoosterNo1
4 Jan 16#240
Not had THE email as yet... but as they have taken payment AND confirmed my order, I say that the contract exists... and will pursue this via trading standards if necessary... anyone want to join in ?
zabada to RoosterNo1
4 Jan 16#241
No it doesn't, don't waste time
Dryosh to RoosterNo1
4 Jan 161#245
No "contract" exists until items are dispatched.
On another note.
Ann Summers is an ISIS accredited retailer and annsummers.com is verified as an ISIS compliant website.
Damn terrorists.
dreamager to RoosterNo1
4 Jan 161#248
Welcome to HUKD, you must be new :smiley:
DAMNOME to RoosterNo1
4 Jan 16#269
All talk...
GoNz017
4 Jan 16#242
big thanks to Gobby who phoned up cs to screw this up. just got my cancellation email.
jordan210
4 Jan 16#243
"But because we know you love a bargain, simply sign up to our mailing list for a chance to win £500 worth of Ann Summers goodies. You’ve gotta be in it to win it, right?"
Sorry we messed up so please give us more of your private details so we can spam you !
Could have attest given everyone a 20% off voucher !
seba672
4 Jan 16#244
deb8z
4 Jan 16#246
Now some companies are changing that in their terms & conditions to say a contract only exists upon delivery.
Yankee candles terms were upon despatch and they sent despatch emails out then changed their T&C's :neutral_face:
miikeyblue
4 Jan 16#247
Ah well, was worth a go!
zabada
4 Jan 166#249
At least our friend davidclarkson will be cracking a bottle of champagne
paulieh to zabada
4 Jan 167#251
While stroking his supply of dildos and butt plugs, muttering "I didn't mean it, my pretties, you were never leaving..."
dannyboyd
4 Jan 16#250
Just received an email saying they're cancelling the order
tonaza
4 Jan 16#252
Just had my cancellation email too :disappointed: Really disappointed they couldnt have offered more than just "sign up to our mailing list". A decent discount code would have been nice. Very poor Ann Summers, missed a chance to get more customers there
That was my thought too - it was a bit of a waste of a 'free' marketing email to a lot of potential customers (although obviously many just wanted something for almost-nothing). Explain what the correct offer should have been (they didn't) and then beat it a bit, eg. if it was £40 off a £150 order then offer £20 off a £70 order. The prize draw looks like it's a generic one sent to all customers.
Raikkon85
4 Jan 16#255
Ah well, worth a go!!
dreamager
4 Jan 16#256
Unleash the 4chan!
clioooo
4 Jan 16#257
I don't like the way the email was phrased..... " gotta be in it to win it " , "nothing like a glitch to start the new year" , while not really apologizing or saying the glitch was their fault.
just out of curiosity whats to stop a company deliberately having a glitch , to get more people to look at their site / give details and then just cancelling orders ?
pototea to clioooo
4 Jan 16#271
Loss of credibility? Brand damage?
What benefit would having un honoured glitches bring them?
Dryosh
4 Jan 161#258
Not the guy that replied to him underneath though, I hear he's a really handsome sterling top man.
Scumbags? You knew you were chancing it, surely? The first rule of pricing errors, glitches etc, is to expect the retailer to realise, and that you'll receive nothing, apart from a refund. Anything above that is a bonus.
Dryosh to w4t3r5
4 Jan 16#264
diamondrfc
4 Jan 16#261
thats me now got an email saying there was a new year glitch and orders wont be prcessed. there working way through refunding people. didnt take any money from me anyway
omgthingsarethisgood to diamondrfc
4 Jan 16#263
The question is how many will be slipping through the net and getting honoured unless they are doing by timeframe in which case all orders during that timeframe are on hold and being manually processed
jodyfmurphy
4 Jan 16#265
everyone get the email that orders will be cancelled
davidclarkson
4 Jan 16#266
Just fell off my chair laughing, never mind try a banana
Karla85
4 Jan 16#267
Placed four orders, only had two cancellation emails. So some may have slipped through...still hoping
ThugBasher to Karla85
4 Jan 16#270
Why four? Oh yeah greed....one butt plug just isnt enough.
Karla85
4 Jan 16#268
Not sure if your serious or taking the mick but I have enjoyed your commentary and people reactions. Still laughing now...
mamakin
4 Jan 16#272
I got two emails (only ordered once). I hope they refund me twice!
toto123
4 Jan 161#273
I remember the perfume shop glitch was the best one and they honoured most orders. That was the first time i shopped with the perfume shop and since that glitch everytime i look to buy a perfume i buy through their website.
I have never bought from ann summer and would not think to buy from them. Not cancelling the order which annoyed me, but the way they responded.
ludwig352
4 Jan 162#274
I don't know, if they'd just cancelled without any explanation or just claimed items were out of stock (as is usually the case) I'd be annoyed. At least they've acknowledged that they messed up. You place an order like this and you're playing a game, chancing it, they've responded in that spirit.
meowmix to ludwig352
4 Jan 16#279
I think it's the tone they took in the email thats annoying a lot of people (in addition to the fact that they didn't get their orders :smirk:
afnoor
4 Jan 16#275
I too got THE email... promotional glitch my A..!:stuck_out_tongue:
This comment lol.
I made 2 orders one for me one for my daughter as we can't afford to shop there normally even at half price. We were really looking forward to having nice underwear. I won't order again if this isn't honoured. So let down
So you never shopped at Ann summers and are threatening to never shop with them again?
Good one dood.
Britishdrakula
4 Jan 16#278
Jacqueline Gold (Chief Executive of Ann Summers and Knickerbox) will be glad to read all these comments @ her "successful" business.....
topbloke to Britishdrakula
5 Jan 16#289
She is well famous. R Kelly did a song about her...
It would have been nice to have been asked if we still wanted the items? I would have still wanted them, but now they're mostly out of stock and the extra 10% off the sale items which was running alongside the promotional code has ended.
UniquelyMoi247 to kurstywursty
5 Jan 16#282
You can contact them re the original order and they will fulfil it (where in stock) with the promotional 10% off too. Their recently added section on the FAQ's page states they will honour that particular promotion along with any free gift your order may have included.
krazeekatkelly
5 Jan 16#283
Ha ha I did think that was a bit odd. Not exactly helping our case.
deb8z
5 Jan 16#285
Not another petition :laughing:
Daniels8n
5 Jan 161#286
As the person that found this am I entitled to the equivalent of an Ann Summers CBE? :-)
davidclarkson
5 Jan 16#287
jordan210
5 Jan 162#288
simontrishblack
5 Jan 16#290
Anyone else NOT had a cancellation email yet? I haven't had one yet....
bellotsa
5 Jan 16#291
No email and no refund as yet
chrisfloyd82
5 Jan 16#292
Same heard nothing yet.
incubation
6 Jan 16#293
Thanks guys this thread is hilarious made my morning coffee reading through some comments.
Daniels8n
6 Jan 16#294
First PayPal refund arrived, grrrr
ultimateyou
6 Jan 16#295
had refund :disappointed:
Daniels8n
6 Jan 16#296
All PayPal refunds arrived :disappointed:
Stewf90
6 Jan 16#297
Refund and apology email just arrived too. I'm guessing that first email didn't go over too well.
Daniels8n
6 Jan 16#298
Email from Ann Summers
Hello,
In response to feedback we have received following our recent online error, we would like to sincerely apologise for the inconvenience and disappointment this has caused.
We have investigated the problem and are currently working hard to ensure this technical issue does not happen again. We value you as a customer and it is never our intention to leave you unsatisfied.
We have consulted with Trading Standards, and in line with our terms and conditions, we will not be processing the orders which were made during this promotional error.
Your custom is incredibly important to us and we understand that on this occasion we have let you down.
Love, AS x
jordan210 to Daniels8n
6 Jan 16#301
Beat me to it !
Could have given a 10% code !
also noticed at the bottom of the email they put
TERMS & CONDITIONS
Offers may be modified or discontinued at any time without notice.
All offers and promotions are subject to our full Terms and Conditions.
jordan210
6 Jan 16#299
Just had this in a email
Hello,
In response to feedback we have received following our recent online error, we would like to sincerely apologise for the inconvenience and disappointment this has caused.
We have investigated the problem and are currently working hard to ensure this technical issue does not happen again. We value you as a customer and it is never our intention to leave you unsatisfied.
We have consulted with Trading Standards, and in line with our terms and conditions, we will not be processing the orders which were made during this promotional error.
Your custom is incredibly important to us and we understand that on this occasion we have let you down.
Love, AS x
mrfun1981
6 Jan 16#300
Just had a new email, saying they spoke to trading standards and still my processing order
Hello,
In response to feedback we have received following our recent online error, we would like to sincerely apologise for the inconvenience and disappointment this has caused.
We have investigated the problem and are currently working hard to ensure this technical issue does not happen again. We value you as a customer and it is never our intention to leave you unsatisfied.
We have consulted with Trading Standards, and in line with our terms and conditions, we will not be processing the orders which were made during this promotional error.
Your custom is incredibly important to us and we understand that on this occasion we have let you down.
Love, AS x
SirAlfonso
6 Jan 16#302
Didn't someone say they changed their terms and conditions after the orders were made? Before didn't they say what most retailers say in that the order is accepted after payment is made?
RoosterNo1
7 Jan 161#303
Ironically, they can shove all further orders UP THEIR @R$E !
Bossworld to RoosterNo1
10 Jan 16#306
Is that from the Alanis Morissette school of irony or should we make an assumption as to what you ordered? :wink:
mrfun1981
10 Jan 16#304
Has everyone had their refund yet? Iv still not had mine
Opening post
Not sure if they will honour it but I will see
Top comments
Good luck q
I made 2 orders one for me one for my daughter as we can't afford to shop there normally even at half price. We were really looking forward to having nice underwear. I won't order again if this isn't honoured. So let down
So you never shopped at Ann summers and are threatening to never shop with them again?
Good one dood.
All comments (306)
All these acronyms are bamboozling me.
..... Owes me many a good time!!!
She's one lucky lady :-)
ladies take a look
It would save potentially embarrassing questions.
must stop ordering the entire site
The profits in adult toys are enormous, so if you put through an order and end up paying (say) £5 to £10 plus, the chances are they will honour it as their costs are covered.
Don't say you wren't warned :wink:
Informed my friend and she also had no problems with ordering/paying through PayPal
Please note that completion of the online checkout process does not constitute Ann Summers' acceptance of your order. Our acceptance of your order will take place only when we dispatch the product(s) that you ordered from us.
If you supplied us with your email address when entering your payment details (or if you have a registered account with us), we will notify you by email as soon as possible to confirm that we have received your order. During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed. Please note that we will collect and store your information, using an encrypted secure payment mechanism and will only use your information in accordance with our Privacy Policy.
All card payments are subject to authorisation by your card issuer and we take payment when we accept your order shortly before dispatch. If your payment is not received and you have already received the products you ordered from us, you must pay for the products or return those products to us in accordance with reasonable return instructions that we provide to you and in the same condition that you received them at your own expense.
If you do not do this within 30 days of the date on which we cancel your order, we may collect or arrange for collection of the products at your expense. We reserve the right to charge you for any and all damage to (or other adverse interference with) any products that are the subject of an unpaid order. If Ann Summers cannot supply you with the product or service you ordered, we will not process your order, inform you of this in writing (including e-mail) and, if you have already paid for the product or service, refund you in full as soon as reasonably possible
Ya never know, it might cum off.
Gotta be in it to win it though... always worth a shot, doesn't cost a penny if you lose.
Nothing like a nice 'glitch' to start off the new year right
Good luck q
Not so much of a happy new year for the poor staff member(s) who found hundreds (thousands?) of zero or near-zero pound orders to sort out this morning!
Got to be in it to win it !
No other status updates via email or any other means....
Date Ordered: 01/01/2016
Order Number: xxxxxxx
Status: Please contact Customer Support: FAILED
I contacted Tesco mobile last night and they got back to me today to tell me it's their new policy for 2016 and that I need to confirm my age with credit card - ridiculous really seeing as I've had a contract with them for 8 years
Member since 2008 and you haven't posted a single deal.
I have an email from them so let's see what they come back with after I have just contacted them.
I think they call it clock blocking or such the like.
In which case, you could have grabbed one of those Fleshlite things :wink:
I ordered for click and collect and payed with PayPal which has completed
My orders are being processed.
Even cheaper thrills! :smiley:
What about giving this community a name?
Perhaps we could call ourselves "The Swappers", and to save money on membership cards we could simply use car keys as a means of identification?
Thoughts on a postcard........... :wink:
First rule of bargain hunting is never use paypal. *
*Excluding sites you are not sure on.
I don't care about the orders now, just want them to be fulfilled to spite Mr Clarkson!
Both orders are the same status and no email shipping notification etc. Will see how it pans out later I guess!
"Orders placed after 6pm on Thursday and before 6pm Friday will mostly delivered on Wednesday
Orders placed after 6pm on Friday and before 6pm Monday will be mostly delivered on Thursday"
Taken from the website FAQ's.
(Yeah I know I'm clutching at straws)
Hi,
In the early hours of New Year’s Day, we suffered a technical issue with our website which saw customers’ baskets being discounted by £40.
Whilst we are very sorry for any inconvenience caused, in accordance with our Terms & Conditions orders placed at this time will not be processed.
Our finance bunnies are working hard to cancel and refund your order and rectify your online account. Due to the volume of orders we received and the time it takes for your bank to recognise the funds back into your account, this may take up to 7-10 working days. If you have any further questions or queries, please visit our FAQs page.
But because we know you love a bargain, enter our free prize draw to win £500 worth of Ann Summers goodies. You’ve gotta be in it to win it, right? Enter Here.
Love, AS x
What if you genuinely made an order tho :/
On another note.
Ann Summers is an ISIS accredited retailer and annsummers.com is verified as an ISIS compliant website.
Damn terrorists.
Sorry we messed up so please give us more of your private details so we can spam you !
Could have attest given everyone a 20% off voucher !
Yankee candles terms were upon despatch and they sent despatch emails out then changed their T&C's :neutral_face:
just out of curiosity whats to stop a company deliberately having a glitch , to get more people to look at their site / give details and then just cancelling orders ?
What benefit would having un honoured glitches bring them?
Not the guy that replied to him underneath though, I hear he's a really handsome sterling top man.
I have never bought from ann summer and would not think to buy from them. Not cancelling the order which annoyed me, but the way they responded.
https://www.change.org/p/shelly-marie-honour-the-ann-summers-order?recruiter=77622652&utm_source=share_petition&utm_medium=sms
I made 2 orders one for me one for my daughter as we can't afford to shop there normally even at half price. We were really looking forward to having nice underwear. I won't order again if this isn't honoured. So let down
So you never shopped at Ann summers and are threatening to never shop with them again?
Good one dood.
https://youtu.be/WhifzINUMJM
Hello,
In response to feedback we have received following our recent online error, we would like to sincerely apologise for the inconvenience and disappointment this has caused.
We have investigated the problem and are currently working hard to ensure this technical issue does not happen again. We value you as a customer and it is never our intention to leave you unsatisfied.
We have consulted with Trading Standards, and in line with our terms and conditions, we will not be processing the orders which were made during this promotional error.
Your custom is incredibly important to us and we understand that on this occasion we have let you down.
Love, AS x
Could have given a 10% code !
also noticed at the bottom of the email they put
TERMS & CONDITIONS
Offers may be modified or discontinued at any time without notice.
All offers and promotions are subject to our full Terms and Conditions.
Hello,
In response to feedback we have received following our recent online error, we would like to sincerely apologise for the inconvenience and disappointment this has caused.
We have investigated the problem and are currently working hard to ensure this technical issue does not happen again. We value you as a customer and it is never our intention to leave you unsatisfied.
We have consulted with Trading Standards, and in line with our terms and conditions, we will not be processing the orders which were made during this promotional error.
Your custom is incredibly important to us and we understand that on this occasion we have let you down.
Love, AS x
Hello,
In response to feedback we have received following our recent online error, we would like to sincerely apologise for the inconvenience and disappointment this has caused.
We have investigated the problem and are currently working hard to ensure this technical issue does not happen again. We value you as a customer and it is never our intention to leave you unsatisfied.
We have consulted with Trading Standards, and in line with our terms and conditions, we will not be processing the orders which were made during this promotional error.
Your custom is incredibly important to us and we understand that on this occasion we have let you down.
Love, AS x