This relates to this posting which is expired for some reason though that was for broadband, this is for fibre-optic. I followed the steps posted by Blacksky200 on page 21 which states -
I have managed to buy the deal, with 12 month contract and the £50 credit just today.
In addition £60 cashback (TCB) has also tracked.
So, unless I have understood it wrong, I am paying £114 for the whole year, including the line rental. That's £9.50 pm.
12 month cost breakdown:
Cost of BB = £60 (5 x 12)
Line Rental = £164 (paid on the phone after buying)
Sub-Total = £224
Less new customer code= £50
Sub-Total = £174
Less TCB = £60 (*not guaranteed)
TOTAL = £114 or 9.50/month
You also may still be able to get it.
1. Go to the direct deal link (thanks to aaqeel): http://store.virginmedia.com/quick-checkout?productCodes=Deepest_US_BB50&postcode=&buspart=uk_afl_a_cable_na_na_trade_direct_uSwitch%20Communications_generic&tduid=08d264deaf73b674b1dfc79a8e19ecd3&CMP=DFA:1921795:115854716:288871583:0
(thanks to aaqeel)
2.On the page that comes up, confirm the details such as 12 month contract etc.
3. At the bottom of the page add one of the New customer codes mentioned in the main post.
4. Continue to the Review and Pay page, but DO NOT 'Place the Order'
5. Go to Quidco or TopCashBack in a new browser tab and go on the Virgin website through that (it will open the new tab with the 18month deal.
6. Go back to your original 'Review and Pay' page and 'Place the order'. The order confirmation will confirm the 12 month contract.
7. Call the customer service on 0800 0527588 and confirm your order and pay for your line rental up front - £164
I followed this and put in the code (VMBRVOU50) and it went through, and I now have conformation of the order with the self installation package selected (VMVOU50 is another possible code). This is by far the best Fibre deal I could find as I have changed from BT.
My calculations are line rental and broadband at £22.99pm totaling £275.88 less the £50 credit = £225.28. This is £18.82 pm.
All comments (101)
Fluffykins
18 Jan 16#1
Unfortunately, no Vermin Media in my immediate area, according to the checker.
freebies_please to Fluffykins
18 Jan 16#6
The company you're looking at sounds like dodgy company, I would stay away from them. Its probably just as well, that company does not provide BB in your area too.
Lazyoaf
18 Jan 16#2
Can't get it in my area but a good deal though
ame2418
18 Jan 16#3
Just be aware that your not likely to get the Topcashback if you use the £50 code according to their terms....
keifrb
18 Jan 16#4
Have edited and deleted cashback details. Still very happy with £18.82pm.
wakkaday
18 Jan 16#5
is the best deal at moment?
aaqeel
18 Jan 16#7
Thanks op.
Betty21
18 Jan 16#8
Hi guys how do you check the estimated speed? for some reason I can't work it out. I would appreciate it if someone provide me with a link or a name :smile:
Thanks in advance.
bhoy78
18 Jan 162#9
speedtest.net to test your speed. Always had pretty gd speeds from vm. Missed the uswitch deal the other day, they had taken it off just after I had phoned up and cancelled! Planned to take this out tonight after seeing your post today but the loyalty department have just called offered me xl tv, 200mb broadband inc line rental with no price increase for £49.99. Also gave me the £50 credit that uswitch were offering, so just renewed. Just mentioning incase anyone cancelled other day and hasn't set up their deal yet, would check the rates on quido/tcb as they will likely apply that as free credit.
Should note you cant apply the line saver rental to that monthly price as virgin are using that saving to reduce your bill. Offered me all the current uswitch new customer deals and reduced them by about £5 a month as well as would give the £50 credit on even the lowest package.
Betty21 to bhoy78
18 Jan 16#10
Thank you, I am with sky now but I need to check the estimated upload and download speed of VM before I switch. Anyway I signed up now. May I also mention that the other deal is back on 12 month contract and £5 a month with the discount code
(VMBRVOU50). It works out £14.50 a month as described before on the previous expired deal. http://www.uswitch.com/broadband/compare/deals_and_offers/
bhoy78
18 Jan 16#11
They were willing to do that deal and credit over the phone for me as well. Personally I have had virgin media for around 20 years have always got the advertised speed but maybe I am just one of the lucky one's.
buggu
18 Jan 16#12
Does that mean we can not ring up to pay for the line upfront?
rollmesome
18 Jan 161#13
You will get the 50mb or thereabouts. It's not like bt (Sky Talktalk etc) where it's just FTC. Fresh cable in to your house so should get the high speed
feridil
18 Jan 161#14
damn and they just put price up twice. time to cancel and open again
Askrulous to feridil
18 Jan 161#19
Same here, they must charge us extra to subsidise the cost of bringing in new customers! Looks like loyalty is a thing of the past.
iMickeyT
18 Jan 16#15
It's optical fibre you should be getting 50mbps if you plug in and run a speed test.. upload is 3mbps on 50mb.
The only people that seem to get there knickers in a bunch about upload speed tend to be torrent users. Who want everything for free. :disappointed:
montana78
18 Jan 16#16
I'm with talk talk 38meg. I get max 1MBs download. Game download speed is roughly 3MBs on steam. Upload is stupidly slow. I may go VM but don't like the way they drill all over the house and have cables everywhere.
stingergb to montana78
18 Jan 16#17
You will not get much more on Virgin, had this problem for a year now.
Spartan88 to montana78
19 Jan 16#36
When I got Virgin installed the guys who did it were excellent. They ran the cable half way around the house, very neatly and drilled a nice neat hole through the wall. I am very pleased with their work.
junior37311
18 Jan 16#18
:laughing:
looneychoonz74
18 Jan 16#20
Virgin media are money hungry snakes!!
But yup, the broadband is probably the fastest in the UK :smiley:
rev6
18 Jan 16#21
What do you mean by that?
bargain1girl
18 Jan 16#22
They just sent us letter increasing our bill by £3.50 per month. We will call to cancel.
snoopy18 to bargain1girl
18 Jan 16#23
And go where ?
davnav
18 Jan 16#24
Never again
bargain1girl
18 Jan 16#25
Are they the only one ?
looneychoonz74
18 Jan 161#26
In a nutshell.... they're greedy!
always upping the price whenever they want to, but always in smaller 'unnoticable' amounts throught the year.
No loyalty whatsoever to loyal customers (been with them for about 15 years)
And to add an extra kick in the boll*cks, they drop 'new customer' deals, for double the value you're currently on for under half the price, and don't give you sh*t for your loyalty unless you threaten to cancel.
even then they try to palm you off with a measly fiver off a month unless you play hardball and stick to your guns!
But as mentioned before....... They are most definately the fastest fibre broadband in the UK.
But as for any customer loyalty, there is none!
It's all swings and roundabouts, just have to see if you're lucky enough to blag a good deal from them when you threaten to leave.
rev6
18 Jan 161#27
I agree the latest price increase was a lot but Sky/BT do the same thing every year.
looneychoonz74
18 Jan 16#28
I agree.... it's all business i guess?
But it does **** people off when you sign a legal contract for a certain price for 12 or 18 months...... and half way through it, they suddenly 'up' the price.
Luckily i'm past my 18 months and considering it's price jumped £15 extra over the past couple of years, it's a good time to renegotiate :smiley:
rev6
18 Jan 16#29
The good thing now is that when they do this, we can opt-out of the contract free of any cancellation fee. Without this it would be too much :smiley:
looneychoonz74
18 Jan 161#30
Absolutely!........ I'll drink to that :smiley:
feridil
18 Jan 16#31
they give £10 loyalty discount but still is more than this
ilikedeals21
18 Jan 16#32
Shocking company stay well away
faddy54
18 Jan 16#33
I'm confused. If you're paying line rental upfront, isn't the monthly cost £174/12 = £14.50?
cantonbean
19 Jan 16#34
Don't go with these scammers! I've just moved back and Derby (part of area 20) is massively oversubscribed. Getting as low as 0.44 Mbps and most 4 on a 200 Mbps line every Saturday and Sunday night for last month which they say is acceptable because I'm not losing connection!
Geemac to cantonbean
19 Jan 16#41
That’s bad, is there any way to find out the speed you would really get before you sign up to Virgin media cable?
SmokeyBandit to cantonbean
19 Jan 16#45
Sounds like a high utilisation problem. Phone them back and get someone else. They should deduct your monthly bill for this as they can see when this area is being affected by this issue. Unfortunately it isn't something they will fix overnight but they will fix it eventually I guess they have gave you a estimate time to be resolved. ex VM BB tech support.
tezray
19 Jan 16#35
I could never stream anything on Icefilms with Virgin and was always throttled being in a throttling area useless with Sky fibre now would never look back ping is excellent always terrible with Virgin
woodg8
19 Jan 16#37
for all these negative virgin media comments, I should balance it out by saying that I pay £25 a month for 70mb, phone and TV with certain extra channels and have nothing but excellent service, full speed and barely any problems. been an absolute bargain for years
Askrulous to woodg8
19 Jan 16#44
Well done, I'm paying £5 more than you for just bb and phone, how did you get your deal?
bhoy78
19 Jan 16#38
As far as I am aware no, I got offered no where near this deal by retentions and I tried them twice. I cancelled last week with a cut off date of 13/02 tonight I was called by the loyalty team who gave me the new deal. He said basically they were paying the line rental for me for the year and then applying a further discount of a few pounds and applying credit of £50 to my account. I thought I could have paid the line rental in advance to make it even cheaper but they have paid it for me. This is part of the email I received:
Hello,
Thanks for taking Line Rental Saver for the next 12 months. We're just letting you know we've received your payment of £164 by debit/credit card.
By paying up front for a year's line rental, you've cut £39.88 from the full price of £203.88.
I did not give him my debit or credit card details so they must have paid it.
Dhiraj1
19 Jan 16#39
Does this work for existing Virgin media customers?
amour3k
19 Jan 16#40
Is Virgin Media any good for Internet Broadband?, or ..... thanx. :-)
RJ12
19 Jan 16#42
Heat added. But BEWARE, their post installation customer service is abysmal. I just hope I do not have to deal with them over the next 12 months. But for this sort of saving I talked myself into Virgin. If you want customer care SKY is your way..
Askrulous
19 Jan 16#43
Yes, I've have got a £10 discount, but the monthly figure I pay (near £30 for 30mb bb and phone) is still £10 over what I was paying a few years ago and what I'm happy to pay, simply because they constantly upped the prices in that time. It seems they want fresh blood to exploit given the way they treat existing customers.
ollie87
19 Jan 16#46
Maybe he means literally.
This is what'll answer the phone when you go to order
ollie87
19 Jan 16#47
Oh no. I'm so sorry.
woodg8
19 Jan 162#48
I phoned them up and quoted the TCB cashback amount and the voucher they offer new customers for taking a new customer bundle via their website (they were £79 for TCB and £80 bundle voucher at the time iirc) and they gladly matched it and took a bit extra off too on a new 12 month contract.
Give them a call, be friendly but firm with the price you want to pay and they'll sort you out
lasuil
19 Jan 16#49
I got this deal in September but they whacked on an extra £4 per month at end of December :disappointed:
rev6 to lasuil
19 Jan 16#52
Just like everyone else :stuck_out_tongue:
snoopy18
19 Jan 16#50
Presume that was retentions?
woodg8
19 Jan 161#51
it was yeah
Rona7do
19 Jan 16#53
Hmm, anyone know If it's worth me ringing them up? I am paying £27.75 for just 30mb Broadband :disappointed: feel cheated seeing people pay £25 for 70mb broadband/phone/tv :disappointed:
I've been with them for around 4yrs.
bhoy78
19 Jan 161#54
Phone and cancel wait for the loyalty team to phone you, will take around a week. Retentions can only offer some discount it is the loyalty team who can offer more. If they don't happen to call you then you can stop your cancellation anytime within the 30 day period.
I got 200mb bb, xl tv, phone line rental including the £4 increase due next month for £49.99 I also got £50 credit to my account. I cancelled on the 13/01/16 and they called me offering me the new deal last night, we negotiated and I was happy to accept that.
I could also have had the 100mb bb, large tv and line rental for £32 a month plus the £50 credit
or
The 50mb bb small tv line rental and £50 credit for just over £20 a month, cant remember the exact figure
rolstherat
19 Jan 16#55
Its 5.99 a month when I click on the link
Rona7do
19 Jan 16#56
Cheers for that, will give them a call to cancel then and see what happens. I could always get the Mrs to become a new customer :wink:
mike33
19 Jan 16#57
Just been on the phone to virgin and maybe a glimmer of hope here-pay £30.99 for 70mb bb(recent free upgrade from 50 bb)phone and basic tv and contract runs out in june with also a £3.49 increase next month but just spoken to someone and I said would I able to opt out of the contract early without any fees bearing in mind of the price increase during my current contract and they said yes and ring back retentions and you might come to some arrangement.
se23
19 Jan 16#58
I just just called to get a deal after reading these comments. Currently I pay £35 for 50mb bb & phone. There's a price increase of £3.49 and upgrade 50mb to 70mb coming in February. They reduced mine to £27.90 with 70mb bb and NO price increase.
sirlukas
19 Jan 16#59
Any deals on the higher speeds please?
I only need BB, but realise that it is sometimes cheaper to get BB+Phone.
Ideally 200mbps speed would be great, any ideas?
rfowler
19 Jan 16#60
Is this for existing customers too?
hamzii786
19 Jan 16#61
Unfortunately no VM fibre optic in my area. Really annoying. I live in a close and the fibre optic cable is laid down on the street which is about c. 100 yards away and they said no! Anyone else experience this? Is there any way I can get fibre optic?
AstalaVista
19 Jan 16#62
I had ordered the £5 offer plus line rental but called in today to say that there is a TCB offer of £60 which I missed and whether I should cancel or reorder or can they accommodate the £60 credit in my account. Guess what got a £60 credit so quite pleased as the TCB is never guaranteed in practical terms.
ame2418 to AstalaVista
19 Jan 16#65
Did you also get the £50 credit using the code?
christopherreese818
19 Jan 16#63
TCB OFFER FINISHED NOW??
Coulomb_Barrier to christopherreese818
24 Jan 16#82
What is TCB?
matwalaboy
19 Jan 16#64
Shame no VM in my area !
AstalaVista
19 Jan 16#66
Yes I did that when I ordered online about a week ago.
Today's credit given for my account was for £60 for TCB. I was thinking that they would not honor my request or in the best case give a smaller credit but was pleasantly surprised.
ame2418
20 Jan 16#67
Wow, £110 credit, that's pretty good going....wish i'd have held out for more now!
rolstherat
20 Jan 16#68
Interesting. Go through Tcb for potentially £20 but the price goes up to 99p.
terencetcf
20 Jan 16#69
Ordered this deal last week but got to cancel it now as got a better deal from Sky after the second call with the Sky cancellation team today. In the end they managed to give me 12 months FREE line rental + £10pm unlimited fibre broadband for 12 months contract (so effectively £120 per year ALL-IN), I just couldn't turn down this offer!
unknownuser to terencetcf
23 Jan 16#78
Hi, just wondering how that worked? Did you contact sky beforehand or did this all happen after you initiated the transfer to Virgin?
I called sky today, the best they could offer was half price fibre and a £30 credit.
rolstherat
20 Jan 16#70
With BT currently you get 38mb unlimited fibre optic unlimited with weekend calls. £15 a month with £17.99 line rental. 12 mths contract £49 activation fee. But £125 prepaid MasterCard and £121.20 TCB.
15*12=£180
+17.99*12=£215.88
+£49
-£125
-£121.20
=£198.68 or £16.55 a month
Thoughts?
keifrb to rolstherat
20 Jan 16#71
BT never honoured my cashback. I would not class it as guaranteed hence not including cashback in my calculations.
Paddy_o_furniture
21 Jan 16#72
Sky have extended the time you can leave your phone/broadband contract until the end of this month. I've just used this deal as a makeweight in getting fibre from them for £18 a month with no messing around.
Betty21 to Paddy_o_furniture
21 Jan 16#73
Hi that's exactly what I did, as they asked me to pay £4 for weekend call and increased line rental but my dilemma is now the earliest day available for engineer appointment was 1st of Feb, so should I phone sky on 31 Jan and cancel or what? I assume if I didn't cancel by 31 Jan I am liable for termination charge?
Can anybody here please help?
Thanks
Paddy_o_furniture
21 Jan 16#74
I go to fibre on 4th Feb. New contract starts from that date.
Betty21 to Paddy_o_furniture
21 Jan 16#75
sorry to bother you again but how about your sky then will you cancel it on 31st Jan? or will you leave it untill 4th of Feb for VM to take over?
Thank you
Paddy_o_furniture
21 Jan 161#76
I stayed with sky. They matched the VM price. Saves the hassle of moving.
donteatlego123
23 Jan 16#77
can someone tell me how the £50 credit voucher code works? i enter it at checkout and then do virgin just knock off the money on my first bill?
thanks guys
unknownuser
23 Jan 16#79
Hi, may I ask how you did that? Did you just call them or did you signup with Virgin and then Sky called you?
Thanks
Paddy_o_furniture
23 Jan 16#80
I just rang sky, said match this VM deal or I'm off. They did.
terencetcf
24 Jan 16#81
Basically after a few days I've cancelled my Sky line and Sky emailed me and trying to make me stay by giving me 12 months free line rental.
priehali
24 Jan 16#83
topcashback
unknownuser
24 Jan 16#84
Thanks I tried calling them again, nope they can't match it.
unknownuser
24 Jan 16#85
Thanks, did you signup with Virgin first or did you cancel it in the hope that they would contact you?
tom6195
24 Jan 16#86
Anyone got the contact number for virgin? I ordered this deal without entering the code and rang them a few days later to get them to apply £50 credit manually which the CSR confirmed over the phone but upon logging into my virgin media account theres no sign of the £50 credit.
Paddy_o_furniture
24 Jan 16#87
I got free line rental for 12 months plus a £24 credit.
terencetcf
25 Jan 16#88
I did signed up Virgin first, then got a installation date. After that I called Sky first time said I wanted to cancel on the Virgin installation date. They didn't able to give me a good deal during the first call. 3 days later, they emailed me ask me to call again hence I got the deal. Make sure you call to a UK based call center, the Indian based call center is not able to give good deal if I am not mistaken...
Wide Awake Jake
26 Jan 16#89
Does kodi/showbox work on VM? I think isohunters.net is blocked.
Videoman to Wide Awake Jake
26 Jan 16#91
AS far as I am aware... and hope.... VM DOES work brilliantly with Kodi/AmazonFireTVStick. My daughter and her partner gave Sky the old Heave Ho! and had VM fibre optics installed... superb streaming now ;-)
Wide Awake Jake
26 Jan 16#90
I went for it in the end - followed the instructions, rang up and paid the line rental up front of 164 and received the email. When I spoke to her, she asked me to go ahead and complete the order online and give her the reference number, then she could take the payment over the phone. She rang back a few minutes later to tell me a couple of things she forgot - that the 50 pounds discount is taken off the first bill and that the wireless speaker arrives after 28 days.
I work out that that it costs around 25 quid a month for the big easy bundle (tv, 50 mbs broadband, talk weekends) on a 12month contract. (164 line rental + 14.99 per month) - 50 new customer online discount = 293.88 / 12 = 24.49
I did this by following the Uswitch deal and adding the TV on top. I've no idea if quidco tracked or not, but I did open the quidco site and click the link a couple of times before I confirmed! it will be a bonus if it does track.
Wide Awake Jake to Wide Awake Jake
2 Feb 16#95
Update - I've received the contract today and it states 18month contract for the Big easy bundle - which is what I bought.
Its 14.99 per month (Plus the 164 line rental I have already paid) - minus 50, which must be the new customer discount. I also introduced someone and they said they would credit us both with 50 pounds.
So only difference is that it's 18 month - but I would have probably ended up staying with them anyway. They said it will go up to 24 per month after 12 months, then I guess you add what ever the line rental will be. On the online order, it says 17.99 a month, so it should be 41.99 per month after that, for 6 months.
Quidco didn't track, but you can still make a claim against it, once the installation has taken place, so I will do that to see if I can get the 60 quid. On the person I referred, she just got the broadband and phone, and her quidco tracked within the hour. She also worked it out as 9.50 a month, with the quidco I think.
GeoDogger
28 Jan 16#92
Signed up earlier in the week... managed to get the offer and pay for Line Rental up front, and the £50 credit from Post 1. Also...they offered me to refer a friend, which meant an extra £50 credit too...
We have also attempted to sell the £50 credit my friend receives (£50 each per referral) to them for £25.00 (you never know). Plus the possibility of the £30 TCB cashback processing....
If that does happen, thats one good deal...
rolstherat to GeoDogger
28 Jan 16#93
If I have clicked through Tcb the weekly price goes up to £5.99
GeoDogger
31 Jan 16#94
weekly?
MRR_ltd
5 Feb 16#96
Is this offer still on? With the free installation + £50 credit? + cashback?
Mecoconuts to MRR_ltd
5 Feb 16#97
Not sure about the deal but you can still get £50 off if you find someone with Virgin to Refer you ....
£22.99
For the first 12 months
then £36.99 a month
SuperFibre
50 SuperFibre 50
Talk
Weekends Talk Weekends
Your extras - all included in your monthly total
Free Voicemail
Equipment
Virgin Media Super Hub
Included
Line Rental
Virgin Phone line
£17.99
Set up costs
Engineer installation, set up and demo
FREE
Worth £40.00
Activation Fee
£9.99
Your Refer a friend £50 bill credit has been added Added
Total Payments
Monthly cost
£22.99
For the first 12 months
then £36.99 a month
One-off payments
To be applied to your first bill
£9.99
To pay today
£0.00
One-off credits
Special Online Credit - taken off your bill
£50.00
£100 off hopefully.
PM if you need a picture guide.
EDIT:
Brings total to:
(5x12) + 184 (line rental paid upfront) - 100
60+184-100 = £144 (£12.00 p/m)
144-30 = £114 (£9.50 p/m) if Quidco pays.
Was paying TalkTalk £52 p/m off contract, best they could offer was £27.70 for 12 months, £37.70 afterwards.
Never had a major problem with them but guess the hack must have affected them a lot from giving better deals.
waynehayes to hotukdealsbob
11 Mar 16#101
How do I change to engineer install? I don't have a cable phone line at home so would need one installed.
mjl87
27 Feb 16#100
Been with Virgin for two years now. Not the best but I don't see any other company with 100% customers who are satisfied with their service, and be prepared to spent time attempted to fix your service with Virgin. It comes and goes constantly.
Opening post
I have managed to buy the deal, with 12 month contract and the £50 credit just today.
In addition £60 cashback (TCB) has also tracked.
So, unless I have understood it wrong, I am paying £114 for the whole year, including the line rental. That's £9.50 pm.
12 month cost breakdown:
Cost of BB = £60 (5 x 12)
Line Rental = £164 (paid on the phone after buying)
Sub-Total = £224
Less new customer code= £50
Sub-Total = £174
Less TCB = £60 (*not guaranteed)
TOTAL = £114 or 9.50/month
You also may still be able to get it.
1. Go to the direct deal link (thanks to aaqeel):
http://store.virginmedia.com/quick-checkout?productCodes=Deepest_US_BB50&postcode=&buspart=uk_afl_a_cable_na_na_trade_direct_uSwitch%20Communications_generic&tduid=08d264deaf73b674b1dfc79a8e19ecd3&CMP=DFA:1921795:115854716:288871583:0
(thanks to aaqeel)
2.On the page that comes up, confirm the details such as 12 month contract etc.
3. At the bottom of the page add one of the New customer codes mentioned in the main post.
4. Continue to the Review and Pay page, but DO NOT 'Place the Order'
5. Go to Quidco or TopCashBack in a new browser tab and go on the Virgin website through that (it will open the new tab with the 18month deal.
6. Go back to your original 'Review and Pay' page and 'Place the order'. The order confirmation will confirm the 12 month contract.
7. Call the customer service on 0800 0527588 and confirm your order and pay for your line rental up front - £164
I followed this and put in the code (VMBRVOU50) and it went through, and I now have conformation of the order with the self installation package selected (VMVOU50 is another possible code). This is by far the best Fibre deal I could find as I have changed from BT.
My calculations are line rental and broadband at £22.99pm totaling £275.88 less the £50 credit = £225.28. This is £18.82 pm.
All comments (101)
Thanks in advance.
Should note you cant apply the line saver rental to that monthly price as virgin are using that saving to reduce your bill. Offered me all the current uswitch new customer deals and reduced them by about £5 a month as well as would give the £50 credit on even the lowest package.
(VMBRVOU50). It works out £14.50 a month as described before on the previous expired deal.
http://www.uswitch.com/broadband/compare/deals_and_offers/
The only people that seem to get there knickers in a bunch about upload speed tend to be torrent users. Who want everything for free. :disappointed:
But yup, the broadband is probably the fastest in the UK :smiley:
always upping the price whenever they want to, but always in smaller 'unnoticable' amounts throught the year.
No loyalty whatsoever to loyal customers (been with them for about 15 years)
And to add an extra kick in the boll*cks, they drop 'new customer' deals, for double the value you're currently on for under half the price, and don't give you sh*t for your loyalty unless you threaten to cancel.
even then they try to palm you off with a measly fiver off a month unless you play hardball and stick to your guns!
But as mentioned before....... They are most definately the fastest fibre broadband in the UK.
But as for any customer loyalty, there is none!
It's all swings and roundabouts, just have to see if you're lucky enough to blag a good deal from them when you threaten to leave.
But it does **** people off when you sign a legal contract for a certain price for 12 or 18 months...... and half way through it, they suddenly 'up' the price.
Luckily i'm past my 18 months and considering it's price jumped £15 extra over the past couple of years, it's a good time to renegotiate :smiley:
Hello,
Thanks for taking Line Rental Saver for the next 12 months. We're just letting you know we've received your payment of £164 by debit/credit card.
By paying up front for a year's line rental, you've cut £39.88 from the full price of £203.88.
I did not give him my debit or credit card details so they must have paid it.
This is what'll answer the phone when you go to order
Give them a call, be friendly but firm with the price you want to pay and they'll sort you out
I've been with them for around 4yrs.
I got 200mb bb, xl tv, phone line rental including the £4 increase due next month for £49.99 I also got £50 credit to my account. I cancelled on the 13/01/16 and they called me offering me the new deal last night, we negotiated and I was happy to accept that.
I could also have had the 100mb bb, large tv and line rental for £32 a month plus the £50 credit
or
The 50mb bb small tv line rental and £50 credit for just over £20 a month, cant remember the exact figure
I only need BB, but realise that it is sometimes cheaper to get BB+Phone.
Ideally 200mbps speed would be great, any ideas?
Today's credit given for my account was for £60 for TCB. I was thinking that they would not honor my request or in the best case give a smaller credit but was pleasantly surprised.
I called sky today, the best they could offer was half price fibre and a £30 credit.
15*12=£180
+17.99*12=£215.88
+£49
-£125
-£121.20
=£198.68 or £16.55 a month
Thoughts?
Can anybody here please help?
Thanks
Thank you
thanks guys
Thanks
I work out that that it costs around 25 quid a month for the big easy bundle (tv, 50 mbs broadband, talk weekends) on a 12month contract. (164 line rental + 14.99 per month) - 50 new customer online discount = 293.88 / 12 = 24.49
I did this by following the Uswitch deal and adding the TV on top. I've no idea if quidco tracked or not, but I did open the quidco site and click the link a couple of times before I confirmed! it will be a bonus if it does track.
Its 14.99 per month (Plus the 164 line rental I have already paid) - minus 50, which must be the new customer discount. I also introduced someone and they said they would credit us both with 50 pounds.
So only difference is that it's 18 month - but I would have probably ended up staying with them anyway. They said it will go up to 24 per month after 12 months, then I guess you add what ever the line rental will be. On the online order, it says 17.99 a month, so it should be 41.99 per month after that, for 6 months.
Quidco didn't track, but you can still make a claim against it, once the installation has taken place, so I will do that to see if I can get the 60 quid. On the person I referred, she just got the broadband and phone, and her quidco tracked within the hour. She also worked it out as 9.50 a month, with the quidco I think.
The deal worked out as -
Line Rental = £164 (12 months)
Broadband = £60 (12 months)
Total = £224
************************
Account Credit = £50 (code 1st post)
Account Creidt = £50 (refer a friend)
*************************************
£224 minus £100 = £124.
Total Cost = £10.34 per month
*********************************
We have also attempted to sell the £50 credit my friend receives (£50 each per referral) to them for £25.00 (you never know). Plus the possibility of the £30 TCB cashback processing....
If that does happen, thats one good deal...
https://keepup.virginmedia.com/referafriend
(12 month contract unless specified)
£22.99
For the first 12 months
then £36.99 a month
SuperFibre
50 SuperFibre 50
Talk
Weekends Talk Weekends
Your extras - all included in your monthly total
Free Voicemail
Equipment
Virgin Media Super Hub
Included
Line Rental
Virgin Phone line
£17.99
Set up costs
Engineer installation, set up and demo
FREE
Worth £40.00
Activation Fee
£9.99
Your Refer a friend £50 bill credit has been added Added
Total Payments
Monthly cost
£22.99
For the first 12 months
then £36.99 a month
One-off payments
To be applied to your first bill
£9.99
To pay today
£0.00
One-off credits
Special Online Credit - taken off your bill
£50.00
£100 off hopefully.
PM if you need a picture guide.
EDIT:
Brings total to:
(5x12) + 184 (line rental paid upfront) - 100
60+184-100 = £144 (£12.00 p/m)
144-30 = £114 (£9.50 p/m) if Quidco pays.
Was paying TalkTalk £52 p/m off contract, best they could offer was £27.70 for 12 months, £37.70 afterwards.
Never had a major problem with them but guess the hack must have affected them a lot from giving better deals.