attrocious customer service ordered ome of these in december still waiting for delivery .Have sent them 6 emails re non delivery and all i get is this standard email .Asked them to refund me and this is the reply
"We apologize for the inconvenience that this may have caused you.
We are still actively working to resolve your case. Unfortunately, to
date, we have not reached a resolution. Your case has been escalated and
is being treated with a high priority." ???????? goung to have to contact credit card company
XxLJCJxX
11 Dec 15#18
only 6 month warranty on recertified products. good price though but rather spend the extra and get a 3 year warranty
Jinkz to XxLJCJxX
12 Dec 15#21
use it on the xbox one to store games, so not too bothered if it fails but honestly, they look brand new and I've had mine a while now, no issues.
Richierea
12 Dec 15#20
Same with mine, bought the 1.5TB for £29 and the WD Cloud 2TB about a year ago, both came in plain brown box but drives and cables looked new (doesn't mean the drive itself is new....but after a year both running without a problem).
printerman
11 Dec 15#19
Help please hi can this be used as an external drive for xbox 360
Dead_Pixel
11 Dec 151#17
thanks for the advice guys, got one as a gift for a friend :smiley:
Dead_Pixel
11 Dec 15#9
does it come in sealed packaging? another words, does it appear brand new. I want it for a gift you see
jamesk191 to Dead_Pixel
11 Dec 152#12
Yes, I ordered a black 1tb, came in sealed WD box with plastic film still on it. Cable appears to be new also.
Jinkz to Dead_Pixel
11 Dec 15#16
I've had one and they come in a brown paper box, with the cables and manuals inside and the plastic wrap still on the drive. If it wasn't for the brown paper box I'd say it was brand new.
kavajaved
11 Dec 15#15
thanks op
maxmax
11 Dec 15#14
Recertified is when something has been sent back because there was a fault/problem reported on it and now it has been fixed or no fault/problem was found after tests done on it and seems to be working/fixed now.
Houstieboy
11 Dec 15#13
Absolute poppycock
Ussss
11 Dec 15#11
Doesn't mean that at all. Most are demo or internal test units that are reformatted and repacked and those that are failures, have the drive replaced with a new unit.
glasgowboab1
11 Dec 15#3
What does recertified mean exactly
Houstieboy to glasgowboab1
11 Dec 15#6
Means it was faulty then repaired. Don't buy it Glesga boab
jamgin to glasgowboab1
11 Dec 151#10
Means they've taken out the hard drive disk, given it a good wash and then put it back in.
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Opening post
Latest comments (22)
"We apologize for the inconvenience that this may have caused you.
We are still actively working to resolve your case. Unfortunately, to
date, we have not reached a resolution. Your case has been escalated and
is being treated with a high priority." ???????? goung to have to contact credit card company