Better to provide reasonable 3G than to provide sub standard 4G

Got this deal but can't get 3g to work. Anyone had this problem? They have a website to go to for the correct settings, but this is nonexistent. Just seen a host or reviews slating the company. Hope I haven't made a terrible mistake (albeit only £10 worth)

Anyone know if you can still use London underground wifi with Life Mobile?

I’m using an ordinary Master Card still no joy today. I phoned them last week and they know there is a problem but still haven’t fixed it. I’ve given up.

HI is 079249 number include in the allowance

I was contemplating this, but ee (retentions) offered me 4gb plus unl calls/texts for £12 after I referenced this tariff. Might be worth a call if you are in a position to request your pac code. For £10 they offer 2gb, both as rolling 1 month tariffs.

You are not the only one.

Mine number has been disconnected for several days now. They admitted that they have internal system issues meaning they s******d up with their porting. First they gave me the excuse that it will take longer since you I was migrating from the same network which is a lot of B*****ks.

Asked them how much longer and their reply was your guess is as good as mine

I would make a note of their contact page details at https://lifemobile.co.uk/Info/ContactUS especially the link to the Code of Practise in the Complaints bit at the bottom of the page. I gave them my PAC code 13 days ago and have had no working mobile phone number for over 6 days now and started the ball rolling for a formal complaint before contacting http://www.ombudsman-services.org/communications.html:neutral_face:

Try signing up it seems the credit/debit card verification for the first months payment is not working.

Is this deal better than the talk mobile one?

Also which one has better internet and CS?

Nice

Kentucky fried..... Iguana

>>>>>
HEAT!

Brilliant price, think the £14 on for ULM/ULT & 6GB is worth having as well..

Watch out if you go for any of the non-unlimited ones:



>>>>>

I joined on the £6 tariff. Couldn't get in to my account with the details they supplied, so rang them and they answered quite fast and sorted the problem straight away :smiley: Apparently a lot of people are having issues logging in via Chrome Browser, but if you try Explorer or Edge, it works.

For anyone looking to sign up for just a 1 month contract and nothing more: http://www.hotukdeals.com/deals/life-mobile-1-month-sim-only-deals-free-after-quidco-cashback-2356748

I joined on the £6 tariff. Couldn't get in to my account with the details they supplied, so rang them and they answered quite fast and sorted the problem straight away :smiley: Apparently a lot of people are having issues logging in via Chrome Browser, but if you try Explorer or Edge, it works.

I joined life 2 weeks ago under simular deal, still waiting for number port to complete, old sim was deactivated after 2 days so no working phone for 12 days. Keep contacting them daily keep saying bit of a backlog and will be within next 5 days. Getting frustrated now.

Network and service is fine but I have been without my old mobile phone number for 6 days now as they have messed up the PAC code porting and when anyone rings my old number they get "Sorry you have dialled an incorrect number" and they allegedly have a very large backlog with other people stuff just before Christmas like me!!!

My 3G life sim which is mostly on h+ speeds are consistently gadget than and reliable than my former Vodafone 4G which was mostly 3G as the network coverage was bad except some few places. I somehow arms to have good reception everywhere with my life mobile sim

I thought LIFE died with Phones4u... Anyone know who owns them now? :/

Bought one of these for a guy that works for me - number porting completely cocked up, delivery of Sim too late so the old connection was switched off before the new Sim arrived, £10 compensation paid - the guy decided he didnt want to port his number after all - for the next 6 days emails received saying that they could not port the number even though we told them we now did not need that service

Its all gone quiet now - lets see if the £10 credit hits the account

Despite the problems - its a great deal but how long will it last

Thanks.

CS = Customer Service
KFI = Key Facts Illustration

niceeee

Actually seems like a sensible arrangement for the money. No idea of CS quality, and presumably no 4G. Anyone seen Life's KFI? Is it reasonable?

Is life mobile new as never heard of it?

What chances are there of them folding in the near future?

Are reviews that bad for it?

Got to say for a sim only deal it's seems great despite being only 3G.

It says no credit check... yet they want previous addresses even though lived at current one for over 2 years... hmmmm, don't know much about credit checks but that sounds like one to me?

Just joined them with this deal. Called up on Friday to ask a couple of questions and was very happy to get through to an English call centre straight away - staff were friendly and helpful.

I think a lot of the negative reviews are from when it was owned by phones4u - newer ones seem more positive.

Life was the Phones4u network. They released it a few months before all stores went into liquidation

Seems like a great deal, tempted

EE own them.

Topcashback too

A quick Google searching reveals that Reviews are horrible

Went for the Uswitch £6 month deal recently (1500 mins, u/l texts1 gb data) for family member. Had a few problems getting number ported across - seems EE had some technical issues - so it took a week. However Customer Support (which answered calls within a few seconds each time...rather than the usual 10 mins plus with other providers) were very friendly, genuinely tried to be helpful and even called back when issue resolved to check we were now OK. Also gave two months free credit for inconvenience so I would give them good marks for CS. Service is good as well (although obviously just 3G not 4G but as it is used in a Galaxy S2 that's not an issue). The cap on chargeable use outside of contracted package is also very useful (given user managed to spend over £350 on Candy Crush in one week in the past!).

However if you want a good 4g package and are prepared to have 12 month contract and claim cash back then Vodafone sim currently on mobiles.co.uk (u/l mins & text , 2gb data) for a net £5.50 a month is excellent (have never had a problem with cash back from mobiles.co.uk and despite what others say I find Vodafone service good)

Better to provide reasonable 3G than to provide sub standard 4G

So far excellent customer service with these guys on 2 accounts. Also very good signal strength for us. £5 overspend cap limit is a very useful feature for those of us who may go over the contract minutes. Highly recommended.

Probably the best non-committal deal available at the moment. Shame there isn't an option for a 12m term to lock-in the price.

Thanks, I just edited it. Contacted the HUKD admin and they sorted it out for me!

JUST EDITED IT! Thank you to the HUKD team for letting me sort this out!

Just under your original post you will see various things you can do, for instance Edit, Subscribe, Expire....Just click on Edit

How do I do that? I have been looking but can't see anywhere I can!

Just edit the title and post :smirk:

I just ported my number across today was really surprised they answered both of my calls within the first ring. Just did a 3G speedtest which had me close to 9mb download, if the service remains - I'm staying with these guys.

great customer service, answered my calls fast and ported my number within 48 hours from 3

Great deal for non-4G users.