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Can you run a check before you post your pointless repost post next time please?

The EU law on consumer goods states that items must carry a two year warranty. We are still in the EU. Where it states items have a 1 years manufacturers warranty this is true as it does but you have a longer guarantee automatically in law. Remember your contract is not with the manufacturers, it is with the retailer. If you have an issue with the phone you contact the retailer. They cannot fob you off. In year one to two if you have a problem with the phone email the supplier. Don't ring them. List the purchase date, list the problem or problems and quote the relevant lines from the EU law. Just google it, copy and paste it into your email and state that you wish to make a claim in accordance with the EU law for consumer goods.

Remember also that under UK law you can claim some compensation up to 6 years on certain items but don't expect them to repair your phone if you don't take good care of it. If it looks like it has been dropped then a fault could be put down to mis-use.

I've received a 507 brown leather, it was sealed with the 'void' tape so if you remove it the text is left on the box. Box and handset look to be new and not used (although I've not turned it on yet) previously returned a 508 to Amazon that was not sealed when it arrived and it got very hot and the speaker was very quiet. I'm wanting to keep this handset even though it's a 507....it does have a 2 year warranty after all if anything goes wrong. Hopefully this one is OK. Also came with a plastic goldish back cover.

Oh I did that alright, hence my saying above that I RMA'd straight away.

If they had advertised it as a refurb, and I had knowingly made the decision to buy one then fair enough.

But not stating it is refurbished / previously returned by another buyer, implying that it is 'new' by having a link under the price stating 'or buy this item used' which leads to a page of 'used' G4's, and when asked directly by a customer even stating in the customer Q&A's for the item that it is 'brand new and sealed'... and then sending me something which is clearly not a brand new and sealed phone? That's not ok.

I've mentioned in the thread for the Black leather one which I bought, that when they approved the RMA, they asked if I wanted refund or another one sent out. I advised that provided that the replacement was a brand new and sealed phone, I would very much like a replacement. No response received to that, and I see from my account that they have put the RMA through as 'refund'. Suggests to me that they don't have any new phones to send out, only the same thing I got in the first place...

For info of anyone reading this thread - I ordered the black leather LG G4 from ebuyer on wednesday, same price. Despite being described as new and sealed, came in damaged box (not damaged in transit, external packaging not marked at all on the side where the phone was packed in) with two broken security seals (one placed over the other to cover it but then broken anyway!) and the IMEI / S/no label stuck over top of the label for the phone that the box used to belong to. Big old thumbprint on the phone screen too.

Refurbed or returned without a doubt, as I can't see LG supplying their flagship phone in a beaten up and clearly reused packaging. RMA'd straight away. Be warned!

anyone knows where to buy G4 tempered glass cover as i bought two so far from different sellers and got same cover/size as G3 which is not a perfect fit really for G4.

Ah yes, forgot to mention that too - The phone I received was a 506 serial number, produced prior to October... For those not aware, google 'LG G4 bootloop', you will find that this would have been one of those affected by a known issue, thus even further reinforcing that his was a handset sent back for repair previously, as I suspect are most if not all handsets they are sending out, which explains why they are at a better price than I've found anywhere else for unlocked sim free G4s! Anybody who has already ordered and not yet received, check everything carefully...

could someone who bought it on ebuyer only kindly check the serial number ? this should be something like 510 or 511 or 505... I'd like to see if they have recent stock thanks :smiley:

unlocking should e a thing of the past soon:
https://www.which.co.uk/campaigns/mobile-phone-deals/mobile-contract-unlocking-chancellor-george-osborne/

Got anything helpful to add? You knew what I meant

The one you want for UK use is the D855. The B851 doesn't support many of the UK frequencies.

thanks for that. I've got big hands so i guess it will be ok. But don't really want to pay £270 if i can get the vodafone deal when it comes back in at £225. I think i need a change though i have only had the htc for 8 months now.

I found an LG G3 32GB Black NEW for £129. Is this too good to be true? Heres the link. link is here from ebay

Thanks

Just search 'LG G4 unlock code' on ebay, I got mine from 160637322093

No phone on the planet has 32Gb of ram.

So what? Same seller, same phone, same price.

Thanks :smiley:

Its personal preference.I loved the m8 but since using bigger phones cant go back to anything less than 5.5 . If you can handle the size LG G4 all the way especially with the leather back

This or htc one m8?

Keep it on topic please without insults being thrown around (comments removed as quoted)

Cheers

You replied to me and in both instances I meant storage space :wink::wink:

SO here is the data allocation for my 32GB LG G4

32GB = 28.2GiB phone

Actual USERDATA space = 22.7Gib so Android OS must be using 5.5GiB to make up the 28.2GiB storage

BUT USERDATA contains a folder called SYSTEM DATA containing 5.4GiB so I only actually have 17.3Gib of free space for apps etc

It appears as though the upgrade from L to M has left this redundant folder

Hi all, I'm after a leather back, please let me know if you guys have one. Thanks!

What is the warranty on this? Is it only a year? (My last 2 phones had 2 year warranties - Samsung/Nexus)

​can you share where I can get it unlocked if I go for the Vodafone one?
also anyone know if the serial no from Vodafone will allow rooting etc.. as my g3 still can't be rooted .. total pain!

Nice phone

Sdcards are much slower than ram[/q

it's not the RAM the person I replied to is on about - it's storage space.

Just bought one- couldn't wait if Vodafone would restock. Heat added.

Sdcards are much slower than ram

Brilliant phone, outstanding camera, great price. I recommend either of the two LG Circle View cases, really add to the phone IMO.

Ummmd and argghhhd and decided to get an as new s5 from Amazon warehouse for 196 quid. Might see what happens to the price of these in jan

Great camera, good price. Heat added.

I can't believe it. Paid £299.99 last week for this as a Christmas prezzie. Do they 'do an Amazon' and refund the difference if you complain? Technically I suppose I could return under distance selling regulations and re-order at this price.

Bought one a month ago and updated to marshmallow

But seems to have lost 8GB of storage doing so!

Now I only have 24GB showing and 6GB is taken up by SYSTEM DATA so only 18GB available on a 32GB phone.

​who unlocked yours for £2.49

How did you update to Marshmallow? I try updating through LG Bridge, but it says my software is up to date.

what's mobile s/n 510 below thanks

vodafone s one would be network locked and I couldn't find any cheap unlocking services... so I am looking for this unlocked. great deal...would prefer to buy from Amazon... can't be dealing with the likes of ebuyer and overclockers.. life's too short.. I've had way too much headache from retailers would will not step to their legal responsibilities honourably.

Already posted. Run a check before you post.

Already posted today - Also in white , black and Titan grey

vodaphone are still doing these for £225 plus £10 top up but not sure if they can be unlocked easy I'm tempted thou if any ideas about thanks

This is a cracking phone for the money, with one of the best cameras on the market.

Is this the best value phone around this price range?

Following in my footsteps I see :smile: Great phone

Great find. Hot :laughing: Anyone know how to prompt amazon to price match? It would be even sweeter.